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Merchant vs personal banker

The differences between merchants and personal bankers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a merchant has an average salary of $74,999, which is higher than the $37,639 average annual salary of a personal banker.

The top three skills for a merchant include product development, gross margin and market trends. The most important skills for a personal banker are customer relationships, cross-sell, and customer satisfaction.

Merchant vs personal banker overview

MerchantPersonal Banker
Yearly salary$74,999$37,639
Hourly rate$36.06$18.10
Growth rate-10%
Number of jobs15,39536,603
Job satisfaction-3
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 59%
Average age4143
Years of experience-4

What does a merchant do?

A merchant is responsible for selling goods and services for an organization to generate revenues by reaching out to existing and potential customers and discuss the products' features. Merchants must have extensive knowledge of the goods offered by the company to be able to respond to customers' inquiries and concerns accurately. They also maintain the adequacy of inventory for store orders, create purchase requests, and analyze sales performance. A merchant coordinates with the sales and marketing team to develop efficient promotional strategies and increase brand awareness on public platforms.

What does a personal banker do?

A personal banker is responsible for managing the customers' financial records and assisting them in various banking transactions. Personal bankers' duties also include handling customers' inquiries for financial plans, understanding the banking and financial industry principles, processing applications, verifying account details, and offering bank products based on the customers' needs. A personal banker must have excellent customer service and communication skills, providing the best options for the customers, and helping them achieve their financial goals.

Merchant vs personal banker salary

Merchants and personal bankers have different pay scales, as shown below.

MerchantPersonal Banker
Average salary$74,999$37,639
Salary rangeBetween $47,000 And $119,000Between $29,000 And $48,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateCaliforniaNew York
Best paying companyLevi Strauss & Co.Northern Trust
Best paying industryFinanceFinance

Differences between merchant and personal banker education

There are a few differences between a merchant and a personal banker in terms of educational background:

MerchantPersonal Banker
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Merchant vs personal banker demographics

Here are the differences between merchants' and personal bankers' demographics:

MerchantPersonal Banker
Average age4143
Gender ratioMale, 42.1% Female, 57.9%Male, 44.6% Female, 55.4%
Race ratioBlack or African American, 8.5% Unknown, 5.2% Hispanic or Latino, 23.3% Asian, 7.4% White, 55.1% American Indian and Alaska Native, 0.6%Black or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.2% Asian, 12.2% White, 66.8% American Indian and Alaska Native, 0.2%
LGBT Percentage7%6%

Differences between merchant and personal banker duties and responsibilities

Merchant example responsibilities.

  • Partner with production on achieving IMU targets and in store deliveries.
  • Manage merchandise deliverable deadlines: photography, copy, and inventory.
  • Manage the OTB to ensure seasonal sales, inventory levels, and margin objectives are met.
  • Lead online visual merchandising decisions base on in-depth understanding of weekly KPI s and high investment products.
  • Set and achieve monthly goals in new accounts and investment referrals; encourage cross-sells of services as per management
  • Manage social media (Facebook) by posting new content, questions, pictures, new arrivals, graphics, etc.
  • Show more

Personal banker example responsibilities.

  • Manage customer s portfolio while identifying cross-sell opportunities to increase acquisition of customer s financial and credit services.
  • Work one-on-one with clients to gather requirements and identify cross-selling opportunities and leverage customer leads and referrals to identify new prospects.
  • Certify as a public notary and international wire transfers.
  • Process consumer loan applications following approve guidelines, NMLS certify.
  • Identify and maximize new account sales and cross-sell opportunities, utilizing customer profiling to develop book of business.
  • Identify cross-sell opportunities, including opportunities to refer customers to other sales representatives through proper customer profiling and needs-base selling.
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Merchant vs personal banker skills

Common merchant skills
  • Product Development, 8%
  • Gross Margin, 7%
  • Market Trends, 7%
  • Customer Service, 6%
  • Strong Analytical, 6%
  • Math, 6%
Common personal banker skills
  • Customer Relationships, 10%
  • Cross-Sell, 6%
  • Customer Satisfaction, 5%
  • NMLS, 5%
  • Bank Products, 5%
  • Financial Services, 5%