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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Herndon, VA | $60,053 | $28.87 |
| 2 | Walnut Creek, CA | $53,550 | $25.75 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $124,292 | $60 | - |
| 2 | Customer Service Executive | $120,015 | $58 | - |
| 3 | Account Executive/Customer Service | $107,218 | $52 | - |
| 4 | Customer Support Supervisor | $101,497 | $49 | - |
| 5 | Customer Relationship Specialist | $99,740 | $48 | - |
| 6 | Customer Account Executive | $98,082 | $47 | - |
| 7 | Customer Service Consultant | $97,986 | $47 | - |
| 8 | Customer Liaison | $97,106 | $47 | - |
| 9 | Customer Solutions Specialist | $96,287 | $46 | - |
| 10 | Specialist | $95,702 | $46 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Fusion Alliance | $60,090 | $29 | - |
| 2 | Paisley Consulting, Inc. | $54,030 | $26 | - |
| 3 | Skywire Software | $51,740 | $25 | - |
| 4 | Visionet Systems | $51,687 | $25 | - |
| 5 | Spin Systems | $51,627 | $25 | - |
| 6 | Fast Switch | $50,887 | $24 | - |
| 7 | Hyla Soft | $50,884 | $24 | - |
| 8 | EngagePoint | $50,876 | $24 | - |
| 9 | iPipeline | $50,743 | $24 | - |
| 10 | AssetWorks | $50,058 | $24 | 1 |
| 11 | Iron Data Solutions, Inc. | $48,813 | $23 | - |
| 12 | ServiceCentral | $48,243 | $23 | - |
| 13 | Openlink Financial | $47,450 | $23 | - |
| 14 | Paladin Data Systems | $44,661 | $21 | - |
| 15 | Harmonia Holdings Group | $42,413 | $20 | - |
| 16 | ZeOmega | $38,985 | $19 | 1 |
| 17 | EastBanc Technologies | $38,925 | $19 | - |
| 18 | EtQ | $38,900 | $19 | - |
| 19 | Lokion | $38,505 | $19 | - |
| 20 | GoldenSource | $33,087 | $16 | - |