Metrocare Services jobs in Dallas, TX - 57 jobs

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve. The Buyer supports this mission by overseeing the organization's ordering and receiving process. The Buyer is responsible for ensuring timely, cost-effective procurement methods are followed to expedite the ordering and receiving of goods and services throughout the organization. This role plays a critical part in ensuring Metrocare's compliance with federal, state, and local procurement regulations while fostering fair and competitive purchasing practices. The ideal candidate will have a strong background in procurement, Request for Proposals, vendor negotiations, and compliance oversight. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Manage purchase requests to ensure compliance with regulations by overseeing, guiding, organizing, and reviewing procurement activities while promoting efficiency, transparency, and fiscal responsibility. Intake, review, and triage supply requisitions from departments; verify approvals and funding sources per policy. Create purchase orders (POs) in the ERP system; obtain confirmations and track order status through delivery. Source items through approved contracts and preferred vendors; analyze product cost, features and delivery time to determine the best value products available. Collaborate with stakeholders to develop specifications and manage the procurement solicitation process, including Requests for Proposals (RFPs), Invitations for Bids (IFBs), Requests for Qualifications (RFQs), and informal solicitations. Perform three‑way match (requisition/PO/invoice) and work with AP to resolve invoice discrepancies and credit memos. Maintain online retail ordering platforms and train internal staff on the online platforms as needed. Collaborate with internal departments and vendors to resolve procurement-related issues and mitigate risks. Develop and maintain strong vendor relationships, ensuring diverse supplier engagement, competitive pricing, and adherence to government contracting requirements. Conduct vendor performance reviews, ensuring vendor compliance and adherence to contractual obligations. Serves as a designated backup to the Contract Administrator, providing support in contract review, execution, and approvals. Provide training and guidance to internal stakeholders on government procurement processes, best practices, and compliance requirements. Identify opportunities for process improvements to enhance efficiency and cost savings. Provide excellent customer service to internal stakeholders; communicate delays and alternatives proactively. Stay up to date with changes in procurement laws, industry standards, and best practices. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with ethical standards, contracts, professional standards, and applicable laws. Analytical skills, professional acumen, business ethics, continuous improvement mindset, problem solving, respect for confidentiality, and strong communication skills. Strong understanding of public procurement and contract laws, competitive bidding requirements, risk management, and procurement regulations. Effective verbal and written communication; strong customer service orientation. Excellent organizational skills with the ability to prioritize projects and meet deadlines. Strong attention to detail and accuracy; ability to manage multiple projects simultaneously. Able to work autonomously with minimal supervision and collaboratively as part of a team. Basic negotiation, inventory control, and vendor‑coordination skills. QUALIFICATIONS EDUCATION AND EXPERIENCE: Associate's degree in Business Administration, or a related field, is required with a minimum of 2 years of experience in procurement, preferably in a government or public-sector setting. In lieu of an associate's degree, 5 years of procurement experience, preferably in government or a public-sector setting, may be accepted. Preferred Experience: Experience with an ERP/procurement system (e.g., NetSuite/Workday); experience with an electronic bidding platform (e.g., OpenGov); experience with an online ordering platform (e.g., Amazon Business). Preferred Certifications: NIGP Certified Procurement Professional (NIGP-CPP) Certified Public Procurement Officer (CPPO) Certified Professional Public Buyer (CPPB) Certified Texas Contract Manager (CTCM) DRIVING REQUIRED: Yes MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and accurately report activities and budgets (e.g., extended pricing, discounts, reorder points). Requires mathematical skills to analyze data, forecast trends, and make informed purchasing recommendations. Ability to generate reports as needed to support procurement activities, budget tracking, and data-driven decision-making. REASONING ABILITY: Ability to work with reports and numbers & Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Use Internet/SharePoint/Teams for resources and collaboration. Experience with an ERP/procurement system (e.g., NetSuite/Workday) Experience with an electronic bidding platform (e.g., OpenGov) Experience with an online ordering platform (e.g., Amazon Business) Operate handheld scanners and label printers. PHYSICAL DEMANDS & WORK ENVIRONMENT: While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies. Sitting- Frequent Walking- Frequent Standing- Occasional Lifting (Up to 15 pounds)- Frequent Lifting (Up to 25 pounds)- Never Lifting (Up to 50 pounds)- Never Travel In county travel may be required- N/A Overnight travel required- N/A NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES Positions that are “community-based,” in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Center's risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare. Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance is required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. Employees in this role are expected to maintain composure under pressure, exercise sound judgment, and follow established protocols to ensure a safe and secure work environment. Ongoing training in crisis intervention, de-escalation techniques, and workplace safety is provided. Additionally, employees have access to resources such as the Employee Assistance Program (EAP), Telehealth Counseling, and Supportive Management. Office-Based Environment - Primarily works in an office setting with standard hours and minimal physical demands. DISCLAIMER This is a record of major aspects of the job but is not an all-inclusive job contract. Dallas Metrocare Services maintains its status as an “at-will” employer and nothing in this job description shall be interpreted to guarantee employment for any length of time. Additional tasks may be assigned as deemed necessary by the immediate supervisor. The position's status conforms to the Fair Labor Standards Act of 1939 as amended, and the employee has agreed to the standards methods of compensation in compliance with Center's procedures and Federal Law. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The We Rock the Spectrum program provides all children with an inclusive, fun environment to help them in the areas of strength, movement, sensory processing, communication, positive behavior modification, social interactions, and self-care skills. The Sensory Gym Play Attendant ensures smooth operations of the program, excellent customer service and supports safe and creative play opportunities for attendees. HOURS OF RESPONSIBILITY: The Sensory Gym Play Attendant would be scheduled for shifts between the hours of 8:30 a.m. - 6:30 p.m. to support the operating hours of the Sensory Gym. General hours of responsibility are as scheduled by Sensory Gym Supervisor, as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Complete all opening and/or closing tasks required. Check-in participants and ensure all consents and liability paperwork is signed and filed for all participants prior to participation. Ensures a clean and safe environment is maintained, and that support provided meets the expectations of all policies and procedures. Conduct tours of sensory gym as needed for interested attendees for open play, memberships, parties and other activities and events. Schedule parties, camps and other events. Set-up party rooms, clean party rooms and all play areas ensuring all duties on cleaning task list are completed. Provide constant supervision of the children served to ensure their safety and welfare. Ensure that people are assisted (as relevant to the person) with support for safe play and events and frequently interact with adults and children participating in the gym Identify potential behavior triggers and defuse or redirect them as needed to ensure the safety and well-being of all involved Ensures compliance with all Metrocare and contractual policies and procedures. Participates in regularly scheduled supervision, team staffing, and unit staff meetings. Always wears Metrocare employee badge while on duty. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent written, verbal, and interpersonal communication skills including empathy, responsibility, self-control, and good judgment Adheres to agency policies and procedures. Meets deadlines and performance expectations; promptly informs his/her supervisor of issues that may interfere with doing so. Follows written and verbal instructions, seeking timely clarification when needed. . Acceptance of individual differences. Supports multiculturalism by treating all people with dignity and respect and not engaging in discriminatory behavior. Able to work autonomously with minimal or no supervision. Displays a positive attitude that promotes harmony and teamwork and demonstrates a high level of customer service and professionalism. QUALIFICATIONS EDUCATION AND EXPERIENCE: REQUIRED: High School Diploma or GED. PREFERRED: Experience (paid or volunteer) working with children. PEFFERED: Experience (paid or volunteer) working with individuals with autism spectrum disorders and developmental disabilities, preferred. DRIVING REQUIRED: No. MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with situations that can vary from day to day. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Experience with Point-of-Sale software preferred. Ability to utilize the Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment. Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The QMHP-Adult Intensive position provides psychosocial/rehabilitative service to adults with serious mental illness. Services may include, but are not limited to, assessment, development of measurable treatment goals and objectives, engagement into treatment, referral, linkage, advocacy, monitoring, crisis intervention and continuity of care. The overall goal of this position is to maximize the individuals potential level of functioning, reduce hospitalization and aid in the successful reintegration of individuals into the community. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provide overall service coordination, psychosocial rehabilitation, emergency services/assessment, referral, transportation, linkage, and advocacy to individuals with varying needs. Perform duties in concert with other members of an interdisciplinary treatment team. Ensure authorization for clinical services. Formulate individual recovery plan based on assessment findings on all new admissions. Develop measurable objectives and goals agreed upon by the individual. Actively assist in obtaining and modifying goals as needed. Document all attempts to involve individual, service providers, and caregivers (unless opposed by the individual) in service plan process. Review service plans every 180 days or as clinically indicated. Participate in interdisciplinary team staffing. Present psychosocial assessment findings. Update team on progress or lack of progress in reaching agreed upon goals. Provide relevant information that might affect course of treatment. Follow-up with assigned individuals who miss a scheduled clinic appointment. Document attempts to contact individual. Report repeated unsuccessful efforts to contact the treatment team. Oversees and assists assigned individuals medication adherence. Provides med training, arranges transportation to scheduled office based appointments, and prompts needed refills. Document clinical services by close of next business day. Perform follow up hospital assessments the same day as requested by the hospital and report assessment outcome to the Clinical Manager Provides crisis intervention/on-call services during the work week and by weekend rotation. Make home and hospital visits, initiates mental illness warrants, work with police and other public servants as a needed to address crisis for assigned clients Facilitate inpatient admission upon request of the treatment team and/or hospital. Provide continuity of services throughout inpatient stay. Participate actively in discharge planning with hospital. Meet with the individual within 2 days of discharge in the community. Evaluate progress of clinical session, solicit feedback from individual(s), and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues. Co-facilitate family education workshops. Identify and assist individuals in obtaining entitlements by providing referrals, advocacy and negotiation, as needed. Participation in a required on call rotation. If under Clinical Supervision for Board Licensure additional duties may include: Provide a minimum of four hours per week of direct clinical practice, Engage in competency development using specialized clinical knowledge and advanced skills to assess, diagnose, and treat mental, emotional, and behavioral disorders, conditions, and addictions. Engage in and provide treatment methods across the following client types: Individuals, Marital, Couple, Family, Group psychotherapy Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Effective verbal and written communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple task and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality. Adult Competencies as outlined by HHSC for TRR requirements with emphasis on crisis intervention, engagement, and motivational interviewing. QUALIFICATIONS EDUCATION AND EXPERIENCE: Bachelors degree in human services with 1 to 3 years experience in MH/MR or related field or Masters degree with 0 to 2 years experience in human services. MATHEMATICAL SKILLS: Basic math skills required. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to organize work flow and execute clinical services with difficult population Ability to effectively manage a caseload of 15-25 individuals with varying needs. Ability to problem solve, exercise good judgment, and make sound clinical decisions. Skilled in using tact and diplomacy in interacting with staff and individuals. Ability to work as a team member. Able to maintain work in 95% compliance of standards at all times. Effective written and verbal communication skills. Ability to organize and prioritize tasks. Able to work independently with minimal supervision. Able to work flexible hours. Ability to successfully use an automated clinical record keeping system. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. Intermediate level on MS Excel, Email and word processing programs CERTIFICATIONS, LICENSES, REGISTRATIONS Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. PHYSICAL DEMANDS & WORK ENVIRONMENT PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies (up to 15 pounds). The position requires standing and/or walking in excess of 7 hours a day. TRAVEL: In-county travel is required daily. No Overnight travel required NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES Positions that are community-based, in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Centers risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare. WORK ENVIRONMENT: The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. The noise level may vary between low and mild. The work environment should not be unusually hot or cold. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Our vision is that regardless of challenges faced, the people we serve maximize the ability to find the meaning and satisfaction they choose for their lives. Our Center values Integrity, Quality, Diversity, and Perseverance. We are an agency committed to quality, accountability and culturally/gender-responsive, and trauma-informed care to individuals experiencing serious mental illness, development disabilities, and/or co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The CCBHC Definitive Care Coordinator will organize access to necessary services and build a therapeutic team to include natural supports and providers for those who are participating in mental health and substance use treatment. The CCBHC Definitive Care Coordinator uses knowledge of social drivers of health, diagnostic characteristics, symptomology of primary mental illness and knowledge of medications, side effects and benefits to provide services in a person-centered, supportive, community-based environment. The CCBHC Care Coordinator is primarily responsible for organizing patient care activities and sharing information among all of the participants concerned with an individual in services care to achieve safer and more effective care. This position depends upon successful relationship building with community partners and referral sources to ensure individual in service access to the right care at the right time. The CCBHC Definitive Care Coordinator is monitored by periodic supervision. ESSENTIAL DUTIES AND RESPONSIBILITIES: Create and/or enhance an existing person/family-centered recovery plan that identifies an individuals goals, objectives, strengths and preferred involvement of natural supports as well as coordination with internal and external providers. Assessing consumer needs on a continual basis throughout the course of treatment Assistance with scheduling and completing all internal and external provider appointments Assistance to meet needs impacting social drivers of health including housing, food, clothing, transportation, employment and academic needs Interacting with other team members to provide comprehensive and timely assistance in resolving issues that are barriers to the consumer receiving services Coordination with internal and external providers to ensure a holistic approach to care that considers all areas of an individuals life, the individuals wants and goals and all treatment interventions Documenting services in the electronic health record within 24 hours after services have occurred Contact with individual in service at least one time per every 90 days at minimum Develop/maintain collaborative working relationships with internal and external referral resources; allowing creation/renewal of informal and formal agreements between Metrocare and those external agencies. Relationships with external agencies will include but are not limited to: FQHCs, inpatient psychiatric and substance use facilities, the Department of Veteran Affairs, inpatient acute care hospitals and hospital outpatient clinics and community/regional supports and providers such as schools, child welfare agencies, criminal justice and Indian Health Services. Assists the individual in service in developing and/or strengthening natural supports who will participate in care coordination activities Helping to maintain a list of community resources for successful external referrals Maintains confidentiality of information concerning consumers and family members Perform other duties as assigned COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills Ability to assess and organize complex information regarding an individuals goals in useable format that is clear to the individual and participating members of the therapeutic team (natural supports, internal and external providers) Knowledge of Social Drivers of Health and how to assist an individual in service in accessing necessary services Clinical skill for evaluating accuracy of clinical screening and providing appropriate clinical intervention Knowledge of Trauma Informed Recovery Planning, Harm Reduction, Motivational Interviewing and Person Centered Approaches to Care Interpersonal skills to communicate and encourage collaboration among therapeutic team members QUALIFICATIONS EDUCATION AND EXPERIENCE: Bachelors Degree in social work, psychology, criminal justice or related human services field Minimum of 1 year of experience in behavioral health care, working with individuals with severe persistent mental illness and/or substance use disorders Strong knowledge base of Dallas County community providers and resources to include behavioral and physical health care, housing, transportation, employment/academic supports and other social service agencies OR Masters degree in Psychology, Social Work, or related field. REASONING ABILITY: Ability to carry out oral and/or written instructions Ability to operate as a team member, yet able to make positive, individual judgments Ability to assess needs of consumers Ability to recognize and report side effects of psychoactive medications Ability to assess a potential crisis situation and ensure the delivery of services at the proper level of care Ability to work collaboratively with co -workers Ability to work in a high stress environment, take initiative and be creative Ability to drive a multi-passenger vehicle Ability to successfully use an automated clinical record keeping system COMPUTER SKILLS: Intermediate level on MS Excel, Email and word processing programs Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, TRAINING, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. TB Test, CPR, First Aid and SAMA to be provided within 30 days for hire TAC web-based training Certified Community Behavioral health Clinic Trainings completed within the first year of hire PHYSICAL DEMANDS & WORK ENVIRONMENT PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies (up to 15 pounds). The position requires standing and/or walking in excess of 7 hours a day. TRAVEL: In-county travel is required. WORK ENVIRONMENT: The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. The noise level may vary between low and mild. The work environment should not be unusually hot or cold. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. Serves as part of the interdisciplinary team in identifying and addressing needs of the consumer. To include, but not limited to consumer training needs, daily living skills, symptom support and utilizing resources and referrals. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Ability to function independently as a team member in work setting. Able to work collaboratively with co-workers. Ability to present psych-educational material in a manner understandable to consumers. Ability to display sensitivity to clinical issues presented by consumers. Ability to clearly and effectively document clinical progress in an automated record keeping system. Ability to train consumer in community setting. Able to intervene in consumer crisis situations. Maintain agency-required training. Be flexible in response to the changing needs of the consumers, program and agency. Conduct Self in a professional manner Maintain non-judgmental attitude toward patients. Demonstrate the ability to relate effectively to consumers, their families and other staff. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Adheres to agency policies and procedures. Meets established deadlines and performance expectations; promptly informs his/her supervisor of issues that may interfere with doing so. Follows written and verbal instructions, seeking timely clarification when needed. Maintains the physical present ability of the work environment in a tidy and organized manner; reports facility maintenance needs to the local facility manager when observed. Displays a positive attitude that promotes harmony and teamwork, and demonstrates an atmosphere of customer friendliness and professionalism. Dresses in a professional manner, adhering to the agency dress code, and refrains from clothing that may be disruptive to consumers or other staff on the unit. Maintains an acceptable work record by being punctual to arrive at work and return from breaks; requests Planned Leave within acceptable time frames established by the supervisor to insure adequate coverage is available on the unit. Attempts to perform all tasks with attention to a high degree of accuracy and professionalism. Develops and maintains effective working relationships with co-workers and other inter/intra agency staff. Follows the administrative chain of command in addressing work related issues. Refrains from gossip or personal conversation within the hearing of consumers or collaterals. Responds to requests for service in a professional and courteous manner. Resolves conflicts in a manner that demonstrates respect for self and others. Maintains current licensure status, as appropriate, and supplies Human Resources personnel with copies of current or renewed licenses/credentials prior to rendering/ billing for services. Participates in continuing educational activities as required by appropriate licensing bodies, provides copies of CEU attendance if requested, and maintains current status on all agency required training. Participates in regularly scheduled supervision, team staffing, and unit staff meetings. Informs appropriate unit personnel of scheduled appointments or expected visitors to the unit. Refrains from bringing children and other family members to the unit except for brief periods of time on rare occasion. Wears a Dallas Metrocare employee badge on the unit or at central administrative offices at all times. QUALIFICATIONS EDUCATION AND EXPERIENCE: High School or GED with 1-2 years experience in mental health preferred. Prefer experience in teaching living skills and / or psycho/educational material. MATHEMATICAL SKILLS: Basic math skills required. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve. The Construction Assistant Project Manager (APM) will assist the Construction Project Manager by providing project management operational support on assigned capital improvement projects across the agency. The APM role may also be expected to serve as the project principal on assigned projects while simultaneously providing project management support on larger complex projects. The APM I will act as the liaison between stakeholders, clients, and vendors throughout the project to ensure it is completed on time and within budget. The APM will also serve as the Team Lead in providing support and guidance to APMs and Project Coordinators. HOURS OF RESPONSIBILITY: Monday - Friday 8 am - 5 pm, occasional weekends ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Serve as Team Lead for all APMs and PCs in the Planning and Construction Department. Manage procurement and bidding processes for all assigned projects to include RFPs. Coordinate work with project architects, engineers, consultants, contractors, and city officials. Coordinate work with internal project stakeholders. Manage estimating, bidding processes, and tracking costs to manage project budgets. Write contracts and change orders to document all scopes of work, schedules, projected costs, and agency specifications. Schedule/Run meetings to coordinate work and manage/mitigate project risk. Manage permit and inspection processes on all assigned projects. Manage all internal and external coordination for Contractors' submittals and RFIs. Review project drawings, specifications, submittals, RFIs, and contractor change orders. Manage and coordinate construction drawing sets, revisions/addendums, and current drawing logs for assigned projects. Assist in managing quality control and safety procedures on assigned projects. Serve as liaison between project stakeholders and project coordination team. Provide support and guidance to APMs and PCs as necessary. Assist in on-boarding and training APMs and PCs. Learn and understand CARF and Behavioral Health standards as they apply to Metrocare Operations and Facilities. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Ability to work collaboratively with others (Contractors, Architects, and Engineers) in a multi-disciplined project team environment. Must know how to read, understand, and mark-up construction documents. Must have background knowledge of IBC 2021 code requirements as it relates to the built environment. Must have background knowledge of Fire and Life Safety/ADA codes as they pertain to Metrocare operations. Ability to work in a highly complex and changing environment. Effective verbal and written communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple tasks and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality. Ability to work collaboratively with others (Contractors, Project Managers, Engineers, and Designers) in a multi-disciplined project team environment to resolve design or scope issues as appropriate to accomplish objectives. QUALIFICATIONS EDUCATION, EXPERIENCE, LICENSES, AND CERTIFICATIONS: Required: Bachelor's degree in Architecture, Engineering, or Construction Management, or related field is required with a minimum of 2 years' relevant project management experience Preferred: Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) certifications DRIVING REQUIRED: Yes MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and accurately report activities and budgets as it relates to design & construction budgets. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. Proficiency in project specific applications is preferred, such as: AutoCAD, Bluebeam, Procore, PlanGrid, or similar. The ability to use scheduling tools is preferred, such as Microsoft Project. TRAVEL: In county travel may be required: occasionally and/or daily Overnight travel required: N/A Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Recovery Support Peer Specialist is an individual in recovery who has been trained to effectively use their recovery story to help and support other individuals with their recovery. The Recovery Support Peer Specialist performs a range of tasks through individual and group sessions to assist consumers in their own recovery process as part of substance use services. They will serve as a role model and demonstrate competency in recovery and ongoing coping skills, serve as a consumer advocate, and will provide information and peer support in the community. The Recovery Support Peer Specialist will also provide essential expertise and consultation to other team members in promoting a recovery-oriented culture. The Recovery Support Specialist will facilitate and/or co-facilitate peer-to peer discussion groups as well as individual sessions with individuals in services using a person centered recovery model. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provides support to clients using personal experience. Provides individual sessions to those in services. Facilitates peer led group discussions around various clinical areas related to recovery and sobriety. Engages and familiarizes clients to clinical treatment. Documents services within twenty-four (24) hours of seeing consumer. Participates in regular supervision, including monthly observational supervision. Participates in multidisciplinary team meetings and provide feedback on clients progress with treatment when appropriate. Leads family education groups. Connects clients with community supports. Performs other duties as assigned. All peer specialist services must be recovery oriented, person-centered, relationship focused, and trauma informed. Peer specialist services may include: a. recovery and wellness support, which includes providing information on and support with planning for recovery; b. mentoring, which includes serving as a role model and providing assistance in finding needed community resources and services; and c. advocacy, which includes providing support in stressful or urgent situations, and helping to ensure that the recipient's rights are respected. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Maintain passing score on all clinical competencies as outlined by TRR guidelines. Customer service approach to clients. Ability to remain organized and prioritize work assignments based on urgency and client needs. Ability to identify client needs and assist in acquiring services accordingly. Group facilitation experience. QUALIFICATIONS EDUCATION AND EXPERIENCE: GED or high school equivalent. 5 years of active involvement in personal recovery without incident of relapse or crisis. Within 6 months of hire, begin certification for the Recovery Support Peer Specialist and start the 250 hours required for certification. MATHEMATICAL SKILLS: Basic math skills required. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Certification as a Recovery Support Peer Specialist. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. Serves, as part of the interdisciplinary team in identifying and addressing needs of the consumer. Provides guidance regarding life skills and practical application of all training received. Provide program support to include but not limited to assisting with maintaining compliance, problem solving, anger management, symptom support and utilizing resources and referrals. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provide general supervision over CLS staff. Assist in creating and implementing training to CLS staff for day to day duties. Work with team on assessments and treatment planning. Contribute to team knowledge and understanding of each consumer. Develop meal plans and coordinate shopping for ingredients and oversee meal prep. Maintain CLS staff schedules and assign CLS teams. Assist in planning and Co-facilitate all scheduled CLS team meetings. Assist CLS staff in monitoring and assessing consumers on an on-going basis. Orient consumers in adjusting to new environments. Complete documentation within 24 hours of providing the service. Crisis intervention as needed. Report and follow up on maintenance issues with property management. Report maintenance concerns to Operations Team Lead. Advocate for consumers in agency interactions. Oversee monitoring consumers daily check-ins. Coordinate in office/community activities for consumers. Implement and monitor CLS staffs apartment and room inspections. Distribute mail and food to consumers. Complete incident reports as necessary. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. QUALIFICATIONS EDUCATION AND EXPERIENCE: Bachelor degree with one year experience, or High school/GED with three to five years experience in Mental Health, vocational services, human services or business. MATHEMATICAL SKILLS: Basic math skills required. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : GENERAL DESCRIPTION: Provide an array of services that will assist and support individuals with developmental disabilities in an individualized, integrated community setting with job coaching services. Serves as a Liaison between CDDS, business community and other center personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Develop effective job coaching and employment plans Communicate with individuals to understand their goals and ambitions Assist individuals to discover and overcome their personal barriers and set goals Assess the strengths of individuals and teach them to use them effectively Guide individuals in learning to complete job tasks Help in the development of motivation and skills Assist individuals with disabilities in developing social and life skills Advise on workplace accommodations for individuals with disabilities Monitor and evaluate progress of individuals Keep records and documentation and prepare appropriate reports Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Effective verbal and written communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple task and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality. QUALIFICATIONS EDUCATION AND EXPERIENCE: Bachelors Degree in human services field or High School Diploma or equivalent required, plus (+) 1-2 years-experience in providing services to individuals with disabilities. Bilingual in Spanish and/or American Sign Language a plus. MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months. UNT certifications Job Skills Training Job Placement Training Supported Employment Training PHYSICAL DEMANDS & WORK ENVIRONMENT PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies (up to 15 pounds). The position requires standing and/or walking in excess of 7 hours a day. TRAVEL: In county travel required None-to-Negligible travel outside of the county. NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES Positions that are community-based, in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Centers risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract, or other status with Metrocare. WORK ENVIRONMENT: The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. The noise level may vary between low and mild. The work environment should not be unusually hot or cold. This is a record of major aspects of the job but is not an all-inclusive job contract. Dallas Metrocare Services maintains its status as an at-will employer and nothing in this job description shall be interpreted to guarantee employment for any length of time. Additional tasks may be assigned as deemed necessary by the immediate supervisor. The positions status conforms to the Fair Labor Standards Act of 1939 as amended, and the employee has agreed to the standards methods of compensation in compliance with Centers procedures and Federal Law. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Journeyman licensed plumber will install, repair, and provide routine maintenance of natural gas, water, or wastewater lines and fixtures to maintain safe and effective service in Metrocare's owned facilities or residential dwellings. Provides instruction for apprentice plumbers. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions listed here are representative of those that must be met to successfully perform the job. The Journeyman Licensed Plumber Installs, repairs, and provides routine maintenance of natural gas, water, or wastewater lines and fixtures to maintain safe and effective service in Metrocare owned facilities or residential dwellings. Provides journey level instruction and leadership for lower-level plumbers. Installs, repairs, and maintains water fixtures on or in Metrocare's property to improve or maintain level of service; checks restroom fixtures, repairs any toilets, urinals, seats, or other plumbing, and addresses clogs and damages. Plans and implements the installation of natural gas pipelines and potable or wastewater pipes, including the cost projection for parts and man-hours to support the installation of improvement projects. Instructs and educates lower-level plumbers in the uniform plumbing code, the use of plumbing tools, and plumbing practices to qualify them for more responsibility and promotion. Serves as a crew leader to ensure jobs are completed according to code and maintains leave use, hours worked, and performance records on lower-level plumbers. Measures, cuts, and threads iron pipe for natural gas pipelines or water/wastewater lines. Removes clogs from wastewater systems using manual and/or small power tools. Makes minor mechanical repairs to small water or fuel pumps; maintains, repairs, and fixes irrigation lines and related issues. Knowledge and Skills Performs any and all other duties as assigned. Performs other duties as assigned. COMPETENCIES The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Effective verbal and written communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple tasks and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality. Knowledge of Uniform Plumbing Code and safety guidelines. Knowledge of welding procedures and guidelines. Knowledge of plumbing hand tools and ability to use them. Ability to plan and schedule the work of a group of plumbers and facilitate training and other educational opportunities. Ability to cut and thread iron pipe with appropriate machines. Ability to read blueprints. QUALIFICATIONS Required Education, Experience, Licenses, and Certifications Requires 3 to 5 years' experience as licensed Journeyman Plumber An associate's degree in a related Facilities Maintenance or Engineering field or successful completion from an accredited vocational training school in similar fields. Preferred Education, Experience, Licenses, and Certifications DRIVING REQUIRED: Yes MATHEMATICAL SKILLS Basic math skills required. Ability to work with reports and numbers & Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. REASONING ABILITY Ability to apply common sense understanding to carry out simple one or two-step instructions. Strong reasoning and problem-solving skills with the ability to make informed decisions in a dynamic and client-centered environment. COMPUTER SKILLS Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies. Demand Frequency Sitting - Occasional Walking - Frequent Standing - Frequent Lifting (Up to 15 pounds) - Frequent Lifting (Up to 25 pounds) - Frequent Lifting (Up to 50 pounds) - Frequent Travel Frequency In county travel may be required - Daily Overnight travel required - N/A NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES Positions that are “community-based,” in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Center's risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare. Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. WORK ENVIRONMENT The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. Employees in this role are expected to maintain composure under pressure, exercise sound judgment, and follow established protocols to ensure a safe and secure work environment. Ongoing training in crisis intervention, de-escalation techniques, and workplace safety is provided. Additionally, employees have access to resources such as the Employee Assistance Program (EAP), Telehealth Counseling, and Supportive Management. Select the applicable work environment(s) below. To add more than one, click the plus sign. Work is performed indoor and outdoor environments across agency facilities. May include exposure to extreme temperatures, loud noise, dust, hazardous materials, and the use of power tools or ladders. Occasional work in confined spaces or at heights. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to high quality culturally-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Steven A. Cohen Military Family Clinic at Metrocare is part of the Cohen Veterans Network, a national nonprofit (501c3) network of clinics creating an opportunity for Veterans and their families to receive affordable outpatient mental health treatment. With a multidisciplinary team of psychiatrists, psychologists, licensed clinical social workers, case managers, and veteran outreach workers, the clinic will provide evidence-based, individually-tailored outpatient mental health treatment tailored to meet the specific needs of Veterans, particularly post-9/11, and their families. The Clinical Psychologist provides evidence-based care to veterans and their families. Care provided is culturally responsive. Opportunities for training and supervision are available. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provides evidence-based treatment and assessment for veterans and their families. Performs and documents patients screenings, psychosocial assessments, and progress and referral information. Conducts clinical intake assessments on veterans and family members as needed. Provides individual, couples, and family psychotherapy to patients, with a focus on delivering evidence-based treatments. Collaborates and coordinates with the caregiver, physician, director, case management and all other disciplines to provide the best care to patients as needed. Attends weekly clinical, supervision, and administrative meetings. Provides services via telehealth platform, as required. Assists with training and research. Provision of occasional community presentations related to the mission of the clinic Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Able to establish positive and productive working relationships; Able to generate trust; Able and willing to give and receive honest, balanced feedback. Awareness of and responsiveness to cultural considerations including race and ethnicity, gender, sexual orientation, and religion/spirituality. Ability to communicate clearly and effectively via oral or written means. Ability to present a friendly and positive demeanor to veterans, their families, staff, clinic support personnel, funders, and the general public. Ability to make oral presentations. Ability to remain calm and maintain self-control in the midst of difficult circumstances and emergencies. Ability to respond in a professional manner in all situations. Ability to think analytically and evaluate the impact of case management recommendations. Ability to set work priorities and to evaluate and create solutions to work related problems. Ability to negotiate veterans or their family members down from stressful situations, potential threatening behaviors. Ability to persuade clients to make appropriate life decisions. Interest, desire and passion in providing high quality evidence-based, time-limited care. QUALIFICATIONS EDUCATION AND EXPERIENCE: A Doctor of Philosophy (Ph.D.) or (Psy.D.) degree in clinical or counseling psychology from an APA accredited psychology program. Shall have completed an APA accredited internship/residency in professional psychology. Training and expertise in evidenced-based psychotherapies preferred. Experience across a range of modalities beyond individual adult treatment to include child, couples, family, and group treatment is preferred. Must have experience treating and diagnosing posttraumatic stress as well as comorbid diagnoses (e.g., anxiety), with evidence-based treatments and providing clinical supervision in these areas. Experience working with a military or veteran population is preferred. 3+ years of clinical experience is preferred. Experience utilizing an electronic health record is required. MATHEMATICAL SKILLS: Basic math skills required. REASONING ABILITY: Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Interpret and apply all applicable policies, procedures, rules and regulations. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Skilled at using video therapy platforms (i.e. Zoom). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas License to practice psychology. If licensed in another state, must obtain temporary Texas licensure and formal licensure within 6 months of employment. PHYSICAL DEMANDS & WORK ENVIRONMENT PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. TRAVEL: Travel is not required for this position although occasional travel opportunities may arise (i.e. attendance at conferences) NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES Positions that are community-based, in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Centers risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare. WORK ENVIRONMENT: The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. The noise level may vary between low and mild. The work environment should not be unusually hot or cold. HOURS OF RESPONSIBILITY: 40 hours in the time frame of Mon-Thurs 8:30 am to 8:30 pm; Fri 7:30 am to 1:30 pm. Must include at least one evening and include Wednesdays for all-staff meetings. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : GENERAL DESCRIPTION The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The RCM Coordinator-Payment Application is responsible for the accurate and timely posting of all payments, adjustments, and denials to patient accounts for primary care, behavioral health, intellectual and developmental disability (IDD), early childhood intervention (ECI), applied behavior analysis (ABA) therapy, and LIDDA services. This position ensures that financial records reflect true account balances, supports accurate reporting, and plays a key role in the reconciliation of revenue to support Metrocare's mission of delivering high-quality, integrated care to the community. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions listed here are representative of those that must be met to successfully perform the job. Post all payments, adjustments, and denials from payers (Medicaid, Medicare, MCOs, commercial insurance and self-pay) into the billing system accurately and in a timely manner. Reconcile daily deposits to posted payments to ensure accuracy between bank activity and accounts. Review electronic remittance advice (ERAs) and explanation of benefits (EOBs) for accuracy before posting. Identify and report payer underpayments, denials, and contractual discrepancies. Collaborate with the claims and eligibility teams to resolve denials and payment variances. Research unapplied cash and ensure timely resolution. Maintain accurate records of posting activity for audit and reporting purposes. Prepare monthly reconciliation reports for management. Assist with training staff on payment posting processes as needed. Performs other duties as assigned. COMPETENCIES The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Knowledge of healthcare payment posting, ERA/EOB processing, and reconciliation. Familiarity with payer-specific rules for Primary Care, Behavioral Health, IDD, ECI, ABA therapy, and LIDDA services. Strong attention to detail with high accuracy in data entry. Analytical skills for identifying payment discrepancies and trends. Ability to meet deadlines in a fast-paced environment. Effective communication and teamwork skills. Professionalism and confidentiality when handling financial and patient information. Proficient in eligibility verification systems, clearinghouses, and payer portals. QUALIFICATIONS Required Education, Experience, Licenses, and Certifications Required: High school diploma or GED; at least 5 years of experience in medical billing, claims processing, or revenue cycle management. Preferred: Associate's degree in healthcare administration, business, or related field; experience with Medicaid/Medicare payment posting; familiarity with waiver program payments (HCBS, LIDDA, IDD services) A bachelor's degree may be accepted in place of experience. Preferred Education, Experience, Licenses, and Certifications DRIVING REQUIRED: No WORK LOCATION: This role is remote, except for 6 weeks of onsite training and quarterly meetings. MATHEMATICAL SKILLS Basic math skills required. Ability to work with reports and numbers & Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. REASONING ABILITY Ability to apply common sense understanding to carry out simple one or two-step instructions. Strong reasoning and problem-solving skills with the ability to make informed decisions in a dynamic and client-centered environment. COMPUTER SKILLS Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies. Demand-Frequency Sitting-Frequent Walking-Frequent Standing-Frequent Lifting (Up to 15 pounds)-Occasional Lifting (Up to 25 pounds)-Occasional Lifting (Up to 50 pounds)-Occasional Travel-Frequency In county travel may be required-N/A Overnight travel required-N/A NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES Positions that are “community-based,” in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Center's risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare. Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. WORK ENVIRONMENT The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. Employees in this role are expected to maintain composure under pressure, exercise sound judgment, and follow established protocols to ensure a safe and secure work environment. Ongoing training in crisis intervention, de-escalation techniques, and workplace safety is provided. Additionally, employees have access to resources such as the Employee Assistance Program (EAP), Telehealth Counseling, and Supportive Management. Remote Work Eligible - May work remotely for documentation and administrative tasks, through some in-person meetings or fieldwork is required. DISCLAIMER This is a record of major aspects of the job but is not an all-inclusive job contract. Dallas Metrocare Services maintains its status as an “at-will” employer and nothing in this job description shall be interpreted to guarantee employment for any length of time. Additional tasks may be assigned as deemed necessary by the immediate supervisor. The position's status conforms to the Fair Labor Standards Act of 1939 as amended, and the employee has agreed to the standards methods of compensation in compliance with Center's procedures and Federal Law. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve. The Business Office Coordinator I provides leadership and operational support to intake and administrative staff, ensuring efficient service delivery in a customer-focused and cost-effective environment. This role collaborates with internal teams to optimize workflows and maintain timely, accurate business processes. HOURS OF RESPONSIBILITY: Monday - Friday 8 am - 5 pm, May include evening and weekend hours depending on task and workflow ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Manage intake workflow to ensure timely and efficient service delivery to include the following: Supervise intake specialists and administrative staff, providing training, guidance, and support. Assign caseloads and manage workload distribution across the team. Assures appropriate and timely functions of intake specialists and business support staff. Responsible for monitoring and meeting expected performance goals/metrics Conduct performance evaluations and provide feedback to direct supervisees. Facilitate individual and team meetings and communication to foster collaboration and knowledge sharing. Implements policies, procedures, and processes as directed by the Chief Psychologist and Chief Authority Officer including the following: Agency Policies and Procedures Texas Administrative Codes regarding program priority population Health and Human Services performance contract Identifies operational needs and escalates issues to appropriate leadership. Contact insurance providers to process and complete prior authorization requests. Performs intake-related duties as needed to support team operations. Maintains a high standard of customer service and a welcoming environment. Ensures timely and accurate ordering of office and testing supplies. Actively participates in team and department meetings. Interact with individuals and staff in a professional, courteous, and attentive manner. Maintains a clean, safe, and organized workspace in coordination with facilities staff. Upholds the highest standards of integrity, confidentiality, and compliance with privacy regulations. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Effective verbal and written communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple tasks and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality. QUALIFICATIONS EDUCATION, EXPERIENCE, LICENSES, AND CERTIFICATIONS: Required: Associate degree in Business Administration or a related health field Required: 3-4 years of experience in a business office coordinator or similar role Required: Minimum of 2 years of management experience Preferred: Bachelor's degree in Business Administration or a related health field Preferred: Experience in medical billing and coding Preferred: Bilingual in Spanish Preferred: Experience working with individuals with intellectual and developmental disabilities or mental health conditions Ability to assess workflows and propose and implement policies and procedures DRIVING REQUIRED: Yes MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to adapt to changing priorities and work effectively in a dynamic environment Strong problem-solving skills and the ability to translate broad goals into actionable steps Demonstrates high ethical standards in all professional interactions Works well independently and as part of a multidisciplinary team Capable of managing multiple tasks in a high-volume setting Maintains a positive attitude and delivers excellent customer service Self-motivated with the ability to initiate tasks and follow through with minimal supervision Exercises tact and diplomacy when interacting with internal and external stakeholders Skilled in assessing workflows and implementing process improvements Flexible and responsive to operational needs COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. Ability to use electronic health records (EHRs) to store and access patient information. TRAVEL: In county travel may be required: occasionally Overnight travel required: N/A Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Metrocare Services Mental Health and Primary Care Division includes a Crisis Services Program that provides 24/7 services to those in need via the crisis hotline and mobile crisis outreach teams. Crisis services are offered for to anyone, anywhere, and at any time the need arises. Crisis services will be provided regardless of an individuals ability to pay or whether he/she is homeless or unable to produce verification of residence. The Crisis Interventionist Specialist-QMHP plays a vital role on a team comprised of a Licensed Practitioner of the Healing Arts and a Mental Health Peer Specialist. Work Hours: 11am-7pm (2nd Shift) ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provide crisis intervention services in a variety of modalities, including telephonic, telehealth, and face to face intervention. Ensure follow up is provided within 1 hour of the emergent crisis Assists inpatient facilities, including emergency departments, behavioral health hospitals, state hospitals, residential treatment facilities and the criminal justice system, in continuity of care arrangements for consumer referred to Metrocare Hotline staff screen/assess the crisis, provide an evidence-based intervention, and stabilize the crisis. The caller is then linked with service coordination assess the level of further stabilization needs and appropriateness for other services in the crisis continuum When Hotline interventions are not able to adequately stabilize the situation, the MCOT team to further assess the crisis. If screening and assessment indicates that there is an emergent/imminent risk of harm to self or others, the Hotline staff notifies 911 and attempts to stay on-line with the caller until 911 personnel arrive on site where the individual is present. Develop person-centered crisis plan and assist the individual in executing the plan during and post crisis intervention. Ensure continuity of care post crisis intervention to appropriate outpatient services, including but not limited to, outpatient mental health, substance abuse services, and/or primary care services. Be accessible for referrals and communication through our electronic health applications, by phone and email to provide a timely and comprehensive response. Interacting with other team members to provide comprehensive and timely assistance in resolving issues that are barriers to the consumer receiving services Report all clinical crisis staffing to supervisor or designee Facilitate communication between providers within a schedule that meets outlined timeframes Develop close working relationships with internal and external referral resources Maintain confidentiality of information concerning individuals and family members Attends and participates in all scheduled team meetings. Assist clients in linking with resources and a system of natural supports. Assists individuals in adjusting to new environments. Completes paperwork requirements and maintains quality, up-to-date clinical records. Documents any clinical or support services within 24 business hours of providing the service. Documentation requirements will include Release of Information and Consents to expedite the transition of care. Works with family members/support system to gain support in everyones success. Is knowledgeable about and remains in compliance with internal and external policies, procedures, regulations, and standards, including, for example, all Metrocare policies and procedures and Quality Assurance Plan, all applicable regulatory standards. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Competencies as outlined by Health and Human Services Commission (HHSC) of Texas for Texas Resiliency and Recovery (TRR) requirements. Appropriate clinical competency as required for crisis intervention and crisis response teams Knowledge of trauma-informed theories, principles, and practices. Knowledge of racial equity and racial justice in the context of behavioral health services. Knowledge and/or experience with change management as it relates to positive organizational change. Strong sense of urgency and problem-solving skills Excellent written and verbal communication skills Must be computer savvy and proficient in Microsoft Word, Excel and Outlook; experience with an EMR system a plus Strong interpersonal and engagement skills Strong organizational and time-management skills Ability to problem solve, exercise good judgment, and make sound decisions Ability to support the agencys mission and demonstrate sensitivity to cultural diversity and workplace Ability to juggle multiple projects with accuracy Strong administrative skills Exceptional customer service skills, over the phone and in person, with individuals in service and internal/external partners Clinical skill for evaluating accuracy of clinical screening and providing appropriate clinical intervention Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve. The HIPAA Privacy Analyst shall operate under the general supervision of the Privacy Program Manager and assist in the implementation and management of ongoing activities relating to Metrocare Services (Metrocare or the Center) compliance program. The position will exercise professional judgment and decision-making skills regarding applicable federal and state healthcare laws, rules, and regulations. The HIPAA Privacy Analyst is responsible for supporting the organization's privacy compliance program in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable state and federal regulations. This role ensures adherence to privacy policies and procedures through audits, investigations, training, and ongoing monitoring. The analyst will also take a lead role during Compliance and Ethics Week and manage breach notification protocols. Familiarity with MyAvatar Electronic Medical Records System is essential. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Auditing and Monitoring: Conduct regular and targeted audits of medical records, with a focus on privacy compliance, including use and disclosure of PHI. Conduct site assessments monitoring activities related to privacy. Work Collaboratively with department stakeholders for operational needs and compliance with local, state and federal regulations. Utilize MyAvatar to monitor access and activity logs, identify potential unauthorized access, and ensure proper documentation. Prepare and present audit findings to leadership, including recommendations for corrective action. Investigations: Investigate complaints and potential breaches of patient privacy, including inappropriate access or disclosure of PHI. Document findings and support the breach determination process, including risk assessments and breach notification decisions. Training and Education: Develop and present HIPAA and privacy training for newly hired and annual refresher training for all employees. Customize training modules based on audit findings and regulatory changes. Provide targeted education sessions following policy violations or compliance gaps. Compliance Program Support: Lead or assist in organizing Compliance and Ethics Week events and educational activities. Review and update privacy policies and procedures to ensure ongoing compliance with regulatory requirements. Maintain awareness of updates to HIPAA and other relevant privacy regulations and ensure implementation of necessary changes. Breach Notification and Policy Enforcement: Assist in coordinating timely and compliant breach notifications to affected individuals, regulatory bodies, and business partners. Maintain breach logs and assist in preparing reports for internal leadership and external agencies as required. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Familiarity with healthcare laws, regulations, and standards is a plus. In-depth knowledge of HIPAA Privacy and Security Rules, and breach notification requirements. Experience using MyAvatar EMR system. Strong analytical skills with experience conducting audits and investigations. Excellent written and verbal communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple tasks and special projects simultaneously. Ability to work independently and collaboratively across departments. High attention to detail and strong organizational skills. QUALIFICATIONS EDUCATION, EXPERIENCE, LICENSES, AND CERTIFICATIONS: Required: Bachelor's degree (required) in Health Information Management, Health Administration, Compliance, or related field (preferred), certification in Healthcare Privacy. Required: Minimum of 3 years of experience in healthcare, healthcare compliance, privacy, or audit role. DRIVING REQUIRED: Yes MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize the Internet for resources. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Construction Project Coordinator supports the Construction Project Manager and is responsible for the administration and coordination functions of all project phases from planning, engineering, construction, and closeout to ensure all projects are completed on-time and within budget. The Project Coordinator is responsible for managing Metrocare's Real Estate portfolio for the Facilities Department. HOURS OF RESPONSIBILITY: Monday - Friday 8 a.m. - 5 p.m. and occasional weekends ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Manage Metrocare's Real Estate portfolio to maintain and organize all lease & purchase agreements, deeds, mortgages, and other real estate property legal documents for the Facility Group Department. Coordinates work with project architects, engineers, contractors, and city officials. Coordinates work with internal project stakeholders. Participate in meetings to coordinate work and manage action items. Create, manage, and distribute project related meeting agendas and minutes. Assists with the procurement of equipment, supplies and services for assigned projects. Assists Assistant Project Managers and Project Managers with RFP process as needed. Review project drawings, specifications, submittals, and RFIs. Coordinate project permits and inspections with associated city officials. Provide administrative support to project managers to help ensure scope, schedule, and budget are met on all projects assigned. Manage project closeout for all assigned projects. Proactively and professionally communicate with clients and project partners. Learn & understand CARF and Behavioral Health standards as they apply to Metrocare Operations and Facilities. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Ability to work collaboratively with others (Contractors, Architects, and Engineers) in a multi-disciplined project team environment. Proficiency in project specific applications and software such as: AutoCAD, Bluebeam, Procore, PlanGrid are preferred. Microsoft Office applications are required (Word, Excel, PowerPoint, and Project). Effective verbal and written communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple tasks and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality. Must have background knowledge of Fire and Life Safety/ADA codes as they pertain to Metrocare operations. QUALIFICATIONS EDUCATION, EXPERIENCE, LICENSES, AND CERTIFICATIONS: Required: Bachelor's Degree in Construction Management, Architecture, Engineering, or other related field Required: 0-2 years project coordination experience in behavioral health and/or healthcare commercial construction experience Preferred: 3+ years of Project Coordination experience in behavioral health and/or healthcare commercial construction experience DRIVING REQUIRED: Yes MATHEMATICAL SKILLS: Basic math skills required. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to interpret project needs/challenges and provide solutions while maintaining compliance with Metrocare best practices. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. TRAVEL: In county travel may be required: occasionally Overnight travel required: N/A Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The primary purpose of this position is to assist the Pharmacist in all functions pertaining to the pharmacy. Essential Duties and Responsibilities The essential functions listed here are representative of those that must be met to successfully perform the job. All pharmacy technician functions, including upholding and enforcing all State Board of Pharmacy rules and regulations. Accurately and competently carry out all functions of all workflow stations (data entry, production and pickup). Contacting and conferring with Physicians concerning medication orders. Maintain a professional and courteous demeanor when helping consumers. Perpetuate inventory and records for regular medications. Must be proficient in all daily duties as outlined in the daily tasks document. Maintain a clean, organized pharmacy. Uphold all rules and regulations of Metrocare Services. Performs other duties as assigned. Competencies The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Precise, self-motivating, professional acumen, problem solving, respect for confidentiality, good communication skills. Must be able to speak in front of unfamiliar people. Alert, observant, dedicated, and able to take direction. Qualifications Education and Experience High school diploma or GED. Mathematical Skills General math involved in dispensing medications Basic math skills required. Reasoning Ability Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Computer Skills Proficient in pharmacy software system and other Metrocare applications. Ability to manage and utilize email system. Skilled at utilizing the online ordering process. Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. Certifications, Licenses, Registrations Certificated Pharmacy Technician by Texas State Board of Pharmacy Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve. The Business Support Specialist II position is responsible for coordinating and performing all clerical support needs for the assigned program, ensuring client satisfaction, and flow of office operations. Starting Pay: $20 hourly - potential increase dependent on experience ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Checks clients in as they arrive for their session, utilizing MyAvatar (clinical electronic health record) which notifies the therapist the client has arrived. Works with Leadership to ensure the Center's therapy schedule is entered accurately within MyAvatar and manages status of visits from day-to-day in the system with applicable documentation. Maintains Scheduling Calendar in Avatar Schedules future appointments, Cancels and Reschedules as needed The first point of contact for all external and internal stakeholders is through telephone communication with the designated center. Screens and directs incoming calls to the appropriate partners, ensuring stakeholders who contact the designated center are connected with the right resources. Creates and maintains client records in MyAvatar or other electronic health record systems, including admission forms, program details, diagnoses, financial assessments, and managed care authorization information. Completes check of benefit status prior to each visit to determine co-pay, deductible, or self-pay status at start of service appointment. Responsible for cleanliness, presentation/set up of waiting room spaces Gathers Medical Records as needed for client access to services Completes Initial Eligibility and Benefits checklist for inquiring insurance clients. Referral of applicants, documenting their communication Schedule monthly training or as needed at the direction of the Clinical Team Completes attendance and program-specific logs monthly, communicate clients whose attendance is below 90% and collaborate with leadership on action plans. Copying, faxing, and all other general office duties Scans in client documents into MyAvatar within three business days of receipt Coordinate team supply needs in collaboration with program leadership to ensure timely and efficient resource availability Attend regional and team meetings. Meets designated benchmarks and/or quality measures, missed appointments or required documentation. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Ability to work in a multi-disciplinary team environment. Ability to multi-task and accommodate high volume job tasks. Ability to function with little or no supervision. Ability to work with dual supervision and reporting lines. Ability to exercise tact and diplomacy in interacting with internal/external customers. Ability to implement and monitor processes within team. Ability to adapt to changing business needs, conditions, and work responsibilities. Ability to solve problems while ensuring rules and directives are followed QUALIFICATIONS EDUCATION, EXPERIENCE, LICENSES, AND CERTIFICATIONS: Required: High School Diploma 2 to 3 years of progressive customer service experience Preferred: Some college or technical school/training Preferred: Experience in an office or MH/MR setting DRIVING REQUIRED: Yes MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and amounts to accurately report activities and budgets . REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. Basic level on MS Excel. Ability to use electronic health records (EHRs) to store and access client information. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The LPHA Interventionist is primarily responsible for monitoring services and providing intervention to individuals with a positive screening for various measures, especially those centralized around DSRIP. Such interventions include, but are not limited to, tobacco cessation, alcohol, depression, and/or suicidal ideation. The LPHA Interventionist uses a basic knowledge of diagnostic characteristics, symptomology of primary mental illness and knowledge of medications, side effects and benefits to provide services in a person-centered, supportive, office-based environment. This position is monitored by periodic supervision. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provides therapeutic counseling/intervention services in accordance with clinical screenings. Assists in completing intake assessments and diagnostic formulations as needed. Coordinates services within the Agency and other community providers. Assists with the involvement and education of the consumers family at a level acceptable to the consumer. Responds to crisis or potential crisis situations and ensures the appropriate level of care through the coordination of services or the provision of community support services. Documents services in the automated clinical record keeping system with 24 hours after services have occurred. Provides overall service coordination, referral, linkage, and advocacy to consumers with varying needs. Performs duties in concert with other members of an interdisciplinary treatment team. Participates in interdisciplinary team staffing, presents psychosocial assessment findings and encourages consumer to attend staffing. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Effective verbal and written communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple task and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality. problem solving, respect for confidentiality, excellent communication and presentation skills. Knowledge of TRR requirements. Ability to carry out oral and/or written instructions. Ability to operate as a team member, yet able to make positive, individual judgments. Ability to assess needs of consumers and implement a training plan. Ability to maintain a list of resources in the community. Ability to recognize and report side effects of psychoactive medications. Ability to assess a potential crisis situation and ensure the delivery of services at the proper level of care. Ability to call in clinical information for authorization. Ability to work collaboratively with co-workers. Ability to work in a high stress environment, take initiative and be creative. Ability to drive a multi-passenger vehicle. Ability to maintain confidentiality of information concerning consumers and family members. Possess clinical skill for evaluating accuracy of clinical screening and providing appropriate clinical intervention QUALIFICATIONS EDUCATION AND EXPERIENCE: Masters degree in Psychology, Social Work, or related field. Independent licensure is required LPC, LMFT, LCSW. MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. LPC, LMFT or LCSW. TB Test, CPR, First Aid and SAMA. TAC web-based training. PHYSICAL DEMANDS & WORK ENVIRONMENT PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies (up to 15 pounds). The position requires standing and/or walking in excess of 7 hours a day. TRAVEL: In county travel may be required: occasionally No Overnight travel required NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES Positions that are community-based, in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Centers risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare. WORK ENVIRONMENT: The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. The noise level may vary between low and mild. The work environment should not be unusually hot or cold. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please