Mortgage processor vs loan services representative

Differences between mortgage processor and loan services representative duties and responsibilities

Mortgage processor example responsibilities.

• Manage applicant s mortgage applications from origination to closing, ensuring service excellence and adhering to federal and compliance guidelines
• Function in processing role for streamline first market mortgage transactions pursuant to Fannie, Freddie, VA and FHA policy guidelines.
• Support FNMA portfolio loans in default and imminent default loans with a focus on loan modifications.
• Work directly with FNMA counselors to negotiate mortgage terms for the homeowner that will prevent foreclosure.
• Comply with bank, investor and regulatory guidelines while having a strong understanding of RESPA, HDMA, and ECOA guidelines.
• Generate accurate RESPA require disclosures.
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Loan services representative example responsibilities.

• Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
• Track, compile, and send HUD and VA binders off to respective government agency.
• Approve final numbers on HUD closing contract, turn in final sign contract to lender for funding.
• Provide research support functions to management and sales representatives on check copies, ACH maintenance and speed-pay income.
• Complete address changes, respond to emails, opt out requests, return mail, ACH inquiries and enrollment.
• Provide internal and external customers with require foreclosure documents while meeting require deadlines.
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