Mortgage specialist vs loan services representative

Differences between mortgage specialist and loan services representative duties and responsibilities

Mortgage specialist example responsibilities.

• Manage internal team SharePoint and document repository.
• Time management and organization skills to effectively prioritize multiple objectives and achieve volume goals.
• Work due diligence and process loans per FHLMC guidelines on conventional, USDA, FHA/VA and CHFA/DAP loans.
• Advise clients with mortgage needs by providing information regarding traditional and government programs, including USVA, FHA and VA loans.
• Review HUD-1's to confirm fees and charges with initial GFE and RESPA compliance, order wire and provide funding approval.
• Maintain a working knowledge of FDCPA and RESPA guidelines.
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Loan services representative example responsibilities.

• Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
• Track, compile, and send HUD and VA binders off to respective government agency.
• Approve final numbers on HUD closing contract, turn in final sign contract to lender for funding.
• Provide research support functions to management and sales representatives on check copies, ACH maintenance and speed-pay income.
• Complete address changes, respond to emails, opt out requests, return mail, ACH inquiries and enrollment.
• Provide internal and external customers with require foreclosure documents while meeting require deadlines.
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