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MutualOne Bank jobs in Framingham, MA - 24 jobs

  • Senior Account Representative I

    Mutualone Bank 4.1company rating

    Mutualone Bank job in Framingham, MA

    Title: Senior Account Representative I Department: Client Services Reports to: Client Services Assistant Manager/Officer Supervises: None Classification: Non-exempt Date Prepared: March 31, 2025 Summary / Objective The Senior Account Representative I is responsible for building primary relationships with customers by providing world-class service via email, Digital Banking and telephone systems. The role includes maintaining all online services, performing account services and providing solutions to customers' inquiries. Experience & Education Requirements: Bachelor's degree or equivalent retail banking and/or online banking experience Extensive knowledge of Retail Banking policies and procedures and Electronic Banking operations Proven organizational and customer service skills Good interpersonal, communication & computer skills Essential Job Functions: Provides a complete range of customer services including opening new accounts, explaining available bank products and services, and gathering customer information to process new and existing accounts on line Provides customers support through telephone and secure message channel including resolving issues to retail and electronic banking activities Discovers customer needs through conversations, questions and review of their accounts, and promotes and cross-sells Bank products and services based on their needs May be trained to accept mortgage loan applications as a licensed originator Provides assistance and training to branch personnel regarding electronic banking procedures Maintains knowledge of retail banking policies and procedures. Attends seminars regarding banking industry activities Obtains and analyzes daily reports relating to customer and internal online banking activity including service metrics, fraudulent activity, and unauthorized access Executes outgoing communication efforts for the bank via telephone, email, and/or regular mail Works with vendors and outside service providers to ensure operational performance standards are maintained Qualifications Required knowledge, skills & abilities: Strong understanding of financial products and services and the ability to learn more Assessing customer needs, providing solid recommendations, and building customer relationships to optimize sales opportunities with new and existing customers Effective interpersonal skills and confidence to offer products and services to customers Ability to apply critical thinking and problem solving skills Ability to work in a fast paced environment under time constraints when necessary Ability to establish credibility quickly with customers and team members Successful completion of in-house training programs or other approved training programs Compliance with BSA regulations as appropriate to the position Physical Demands and Work Environment: Ability to use standard equipment such as computers, phones, photocopiers Sitting for longer periods of time Occasional local travel for bank purposes and/or on behalf of the bank (i.e. visiting other worksites, networking, community/marketing events) Must be able to work schedules that meet the needs of the Bank, which may include early morning, evening and /or weekend hours Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is expected that from time to time other duties, both related and unrelated to the above, may be assigned and therefore, required
    $43k-86k yearly est. 12d ago
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  • VP, Commercial Loan Officer

    Mutualone Bank 4.1company rating

    Mutualone Bank job in Framingham, MA

    Title: VP, Commercial Loan Officer Department: Commercial Lending Reports to: SVP, Team Leader Commercial Lending Supervises: None Classification: Exempt Date Prepared: October 31, 2025 Summary / Objective The VP, Commercial Loan Officer is responsible to generate new commercial lending business by meeting with clients, prospects, and referral sources. The responsibility also involves interviewing applicants to gather information regarding loan needs, earnings, and financial conditions, in order to determine the best product that meets the customer needs. The incumbent will obtain credit information and make loan recommendations to loan committee based on the risk levels associated with the loans. The incumbent is also responsible for monitoring their portfolio for on-going risk, including documentation, the security for the loan, and the on-going business conditions and rental income that serve as the source of cash flow for the loan. Responsibilities include staying in touch with the client and continually monitoring their financials and the condition of the collateral, by periodically doing site visits and documenting same with memos to the file and updating the SVP, Team Leader Commercial Lending on the state of each relationship. The incumbent will also expand the deposit relationships of their clients, expand the overall increase in new deposits for the bank, and support the goals of the Bank. Experience & Education Requirements: Bachelor's degree or equivalent experience in a lending environment Extensive knowledge in financial institution's commercial lending policies and procedures Five to ten years progressively responsible experience in commercial lending with thorough understanding of credit analysis Essential Job Functions: Originates and reviews commercial loan requests as well as works to increase Bank deposits Interviews business loan applicants, provides counsel and works with the credit department to underwrite loans using industry and Bank guidelines Reviews appraisals, credit reports, background checks, reference checks and other information as needed on loan applicants Outlines loan terms and conditions, and informs the borrowers of loan commitments Develops and recommends new loan policies & procedures to upgrade and improve the loan services for the benefit of the commercial loan department Researches new legislation and regulations that may affect the financial institution's lending policies. Ensures compliance with new rules by advising senior management and implementing appropriate changes Participates in the development of marketing programs for the financial institution's commercial non-real estate lending services Actively participates in local business and community activities Provides regular reports to the SVP, Team Leader Commercial Lending on lending activities Develops new relationships and services exiting relationships Recommends proposals to expand current business for commercial real estate and C&I lending Maintains knowledge of department policies and procedures through internal and external training activities Monitors their current portfolio for evolving risks and issues and elevates any issues immediately to the SVP, Team Leader Commercial Lending Monitors underlying business trends in industries and markets in which the Bank does business. Makes periodic site visits to the Borrowers and visits the collateral that support the loans. Qualifications Required knowledge, skills & abilities: Good understanding of lending procedures, laws and regulations Sound knowledge of loan policy, compliance, loan operations and quality customer service Excellent oral and written communication skills, strong computer skills including word and excel Attention to detail, ability to multi-task and proven organizational skills Ability to apply critical thinking and problem solving skills Ability to adapt to changing demands and requirements Ability to work in a collaborative environment Compliance with BSA regulations as appropriate to the position Ability to apply sound judgment to decision making Physical Demands and Work Environment: Ability to use standard equipment such as computers, phones, photocopiers Must be able to work schedules that meet the needs of the Bank, which may include early morning, evening and/or weekend hours Frequently local travel for bank purposes and/or on behalf of the bank (i.e. meeting with customers, networking, community/marketing events) Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $51k-66k yearly est. 12d ago
  • Portfolio Manager

    Mutualone Bank 4.1company rating

    Mutualone Bank job in Framingham, MA

    Title: Portfolio Manager Department: Commercial Lending Reports to: Senior Vice President, Team Leader Classification: Exempt Date Prepared: December 03, 2025 Summary / Objective The Portfolio Manager is responsible for dealing with an assigned portfolio of existing and prospective commercial customers. Responsibilities include identifying, gathering, and analyzing relevant information to assess credit risk, establish viability of sources of repayment and determine appropriate loan structures. They will also meet with customers on a regular basis, regularly visit the Bank's underlying collateral, and stay engaged and knowledgeable of the market. This incumbent is also responsible for assuring documentation is in compliance with internal policies and procedures, and with state and/or federal regulations. Acts as lead analyst in collaboration with loan officer in preparing credit presentation with recommendations consistent with bank policy that illustrate well-reasoned analysis. Maintaining the Bank's Portfolio in line with the Bank's Goals. Experience & Education Requirements: Bachelor's degree in Business, Finance, Accounting or Economics Minimum of 10 years of experience in bank lending, loan review and/or compliance. Understanding of the elements of more complicated credit analysis and underwriting of CRE and C & I loans is a must. Strong leadership, interpersonal, communication and computer skills Essential Job Functions: Provide general assistance to the Team Leader on loan structuring and pricing, monitoring credit performance and assisting with loan presentations. Is responsible for a Portfolio of Loans and serves as the Primary Point of Contact for all new requests, renewals, and maintenance for that Portfolio. Analyzes financial data regarding loan requests for new, renewal and existing loans, including data provided by credit bureaus, other financial institutions and financial institution files. Prepares spread sheets, reports, summaries and opinions for the Team Leader on new, renewal and existing loans. Also included here are reports on past due loans, critical action plans and exception tracking. Professional interaction and communication with customers and third-party professionals (Accountants, Attorneys, Environmental Engineers, etc.). The ability to meet with clients and to maintain open communication with them, including returning correspondences promptly. Identifies problem loans, makes recommendations for assignments of loans to upgrade or downgrade Borrower risk ratings. Discusses the status of problem loans with the Team Leader and may make recommendations regarding the future credit information needs and preparation of critical action plans if applicable. Maintains the privacy of customer information and the security of all records. Maintains knowledge of department policies and procedures through internal and Other duties to be assigned by the Team Leader. Qualifications Required knowledge, skills & abilities: In depth knowledge of all federal and state regulations regarding lending and related departments Strong understanding of accounting principles with ability to prepare and analyze financial statements. Advanced computer skills including Microsoft Word, and Excel Advanced written, oral, and interpersonal skills with ability to prepare and present presentations. Ability to apply critical thinking and problem-solving skills Ability to adapt to changing demands and requirements and work independently and in a team environment. Compliance with BSA regulations and other regulations as appropriate to the position Physical Demands and Work Environment: Ability to use standard equipment such as computers, phones, & photocopiers. Work involves standing and walking for brief periods of time, but most duties are performed from a seated position. There is potential for eyestrain from reading detailed printouts and computer screen. Deadlines, workloads during peak periods and pressure may cause increased stress levels. Work may involve light travel from time to time and occasional telecommuting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is expected that from time-to-time other duties, both related and unrelated to the above, may be assigned and therefore required.
    $94k-155k yearly est. 12d ago
  • Teller Supervisor - Wellesley Hills

    Brookline Bancorp 4.1company rating

    Wellesley, MA job

    Brookline Bank is committed to our customers, colleagues and communities that we serve. Brookline Bank Teller Supervisors are required to demonstrate excellence in customer service and maintain a working knowledge of the Bank's products and services. What is our most valuable asset? Our employees! We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork. In today's competitive market, we know that you have a choice of employer, so our goal is to attract and retain the best talent. We offer competitive pay, opportunities to grow, an authentic and welcoming environment and excellent benefits which include comprehensive medical, dental and vision plans, tuition reimbursement, and a matching 401k. We are currently hiring a Teller Supervisor in our Wellesley Hills branch. The Teller Supervisor is responsible for all branch operational functions as well as supervising and providing guidance to tellers. The ideal candidate should have banking experience and excellent customer service skills. If you believe you have what it takes and are interested in joining our team, then please apply today! Principal Duties and Responsibilities Maintains cash drawer and vault cash responsibilities. Personally, demonstrates an exceptional knowledge of and adherence to bank operations, security, compliance and cash handling policies and procedures. Responsible for the accurate and timely completion of the monthly BICR Report. Ability to prioritize workflow and delegate assignments in order to consistently meet deadlines. Research and resolve transaction errors in a timely manner. Evaluate staff schedules to optimize customer service and recommend changes if necessary. Coach, train and mentor teller team to meet or exceed individual and team sales/service/operational goals. Provides supervisory authority and approves check cashing within established limits. Assist the branch manager in monitoring accuracy performance. Inform manager of policy infractions in a timely manner. Support branch sales initiatives and promotions and contribute to the successful attainment of branch goals by modeling effective sales/service and retention behaviors. Participates with the Branch Manager in hiring, performance appraisal writing and disciplinary issues. Job Specifications Extensive cash handling experience. Detail oriented and strong organization skills. Excellent oral and written communication skills. Direct sales and customer service experience. Ability to prioritize workflow, strong time management skills and ability to meet deadlines. Thorough knowledge of bank operating procedures, practice and policies. Thorough knowledge of all bank products and services. Excellent decision and judgment making skills. Enthusiastic, goal oriented and customer focused. Ability to analyze situations and solve complex issues. One to two years Sr. Teller experience or one year Teller Supervisor experience. High School diploma or GED required. Strong computer skills and familiarity with Microsoft Office (Word, Excel, Outlook). Work involves sitting, extended period of standing, occasional walking and lifting up to 50 pounds. Perform all duties in compliance with BSA/AML regulations. Environment and physical activity The incumbent is in a front-line bank setting in which the successful candidate may be standing for prolonged periods of time in a non-confined work area and is able to move about at will. The incumbent spends time writing, typing, speaking, listening, carrying, seeing (such as close, color and peripheral vision, depth perception), sitting, pulling, walking, standing, and reaching and must be able to lift to 15 pounds. The incumbent may operate any or all the following: telephone, copy and fax machine, adding machine (calculator), scanner, computer, printers and other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Independent action The incumbent in this position must be adept at reading and understanding documents, detailed work, problem solving, customer contact, reasoning, math, language, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, interruptions. Performs work independently within scope of established guidelines and practices. Consults with Manager where clarification or exception to Bank policy may be required.
    $33k-36k yearly est. Auto-Apply 51d ago
  • Senior IT Support Specialist

    Mutualone Bank 4.1company rating

    Mutualone Bank job in Framingham, MA

    Title: Sr. IT Support Specialist Department: Technology Reports to: Vice President - Director of Information Technology Supervises: None Classification: Non-exempt Date Prepared: January 5, 2026 Summary/Objective The Sr. IT Support Specialist is responsible for researching, recommending and testing new technologies the Bank requires. This role also includes providing day to day support of the employees when called upon. The role requires an overall understanding of Business Continuity and Cybersecurity Skills & Experience: VMware experience is a plus Understanding knowledge of LAN/WAN networks and desktop technology Ability to communicate and interact successfully with a diverse community and to develop and maintain positive professional relationships with the team and the employees Ability to work both independently and with the team Strong Problem solving and documentation skills Ability to work in a fast paced environment under time constraints when necessary Hardware/software installation and maintenance experience Essential Job Functions: Act as lead IT resource on projects Support the Bank's VDI / iWorkstation infrastructure including complete testing of new firmware and operating system versions before deployment Act as escalation point for IT Support Specialists on tickets Responsible for responding to help desk tickets Researches, recommends, acquires and installs industry standard PC solutions Installation, configuration and testing of Bank's remote laptops (Thin Clients) Testing new hardware peripherals. Provide support for Bank employees using remote equipment Responsible for Bank's phone system, adding, changing, deleting numbers. Assist IT management with updates to Bank's IT Policy, Information and Cyber Security Policy and Cybersecurity assessment tool. Works as part of a team to resolve all data communication issues including telephone line, data line, telephone equipment or peripheral equipment failures Qualifications Required knowledge, skills & abilities: Successful completion of in-house training programs or other approved training programs Compliance with BSA regulations as appropriate to the position Physical Demands and Work Environment: Requires manual dexterity, the ability to move and lift, up to 50 pounds Must be able to travel to other worksites Must be able to work schedules that meet the needs of the Bank, which may include early morning, evening and /or weekend hours Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is expected that from time to time, other duties, both related and unrelated to the above, may be assigned and therefore, required.
    $81k-101k yearly est. 8d ago
  • Temporary Staff-Cash Management Support Staff

    Brookline Bancorp 4.1company rating

    Boston, MA job

    NOTE: THIS IS A TEMPORARY POSITION -will begin as part time during training in December and revert to full time in January and run through the end of February 2026. **Based in Needham, but may be instances where travel to local branches is needed so valid drivers license/vehicle will be needed. No public transportation to this location. Principal Objective: As a member of the Conversion Team, the incumbent is primarily responsible for performing the daily monitoring of various tasks relating to the conversion of new and merged systems. Assist CM client users with installation of CMOL Secure (Treasury) Browser and User Registration Assist CM Bank Teams with Tier 1 and Tier 2 cases Organized and detail oriented Strong skills with MS office products Strong communication skills IT support skills a plus Training will be provided if you are dependable, "tech savvy", highly organized and would enjoy interaction with clients. You are patient and have the ability to utilize a script as needed to assist our customers with troubleshooting conversion issues and answering questions.
    $33k-36k yearly est. Auto-Apply 43d ago
  • Branch Manager I - Brookline Village

    Brookline Bancorp 4.1company rating

    Brookline, MA job

    Since 1871, Brookline Bank, a division of Beacon Bank & Trust has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. We have branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances throughout Massachusetts. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations. With locations across Greater Boston and the North Shore, we make banking easy and convenient. What is our most valuable asset? Our employees! We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork. In today's competitive market, we know that you have a choice of employer, so our goal is to attract and retain the best talent. We offer competitive pay, opportunities to grow, an authentic and welcoming environment and excellent benefits which include comprehensive medical, dental and vision plans, tuition reimbursement, and a matching 401k. We are currently looking for a Branch Manager in our Brookline Village branch in Brookline, MA. This position is responsible for managing all functions of a retail branch. The ideal candidate should be a leader, team player and have at least 3 years of Banking/Management experience. If you have a strong sales background and an in-depth knowledge of bank operations, systems, and compliance then please apply today! Principal Duties and Responsibilities Manage, develop and increase branch deposits in accordance with the Bank's strategic plan. Creates strategies and business opportunities to meet business development objectives and goals. Build solid relationships with business partners. Together identify and target new business opportunities within the community and conduct outside business calls. Provides effective, entrepreneurial leadership and successfully coaches, manages and motivates branch colleagues. Leads by example; promotes a positive attitude and exercises authority. Takes personal initiative and is a positive role model for others to emulate. Commands a superior knowledge of products and services with a strong sales expertise, resulting in achievement of branch sales goals. Interview and closes all consumer, equity and small business loans. Strong coaching skills that produce optimal performance and promote career development and growth with direct reports. Exceptional knowledge of all Bank and Regulatory operating policies and procedures achieving satisfactory audit results. Implements Bank's policy and procedures; complying with all legal and regulatory requirements. Job Specifications Bachelor's Degree, or equivalent experience required. Minimum of 3-5 years of Banking/Management experience required. Strong cold calling and outside business development skills requried. Strong sales, management and team leadership background. In-depth knowledge of bank operations, systems, and compliance. Extensive experience working with commercial customers and commercial lenders. Proficient knowledge of Cash Management products. Excellent oral and written communication skills. Excellent customer service and interpersonal skills with a strong customer focus. Strong computer skills and experience in word processing, spreadsheet and other presentation and reporting functions. Knowledge of Microsoft Word, Excel and Power Point. Perform all duties in compliance with BSA/AML regulations.
    $54k-66k yearly est. Auto-Apply 52d ago
  • Personal Banker I

    Mutualone Bank 4.1company rating

    Mutualone Bank job in Framingham, MA

    Title: Personal Banker I Department: Retail Banking Reports to: Branch Manager Supervises: None Classification: Non-exempt Date Prepared: August 18, 2025 Summary / Objective The Personal Banker is responsible for providing exceptional customer service by using excellent, in-depth knowledge of company products, understanding the customer's unperceived needs, and communicating effectively with team members. Experience & Education Requirements: Bachelor's degree or equivalent sales & service experience Good interpersonal, communication & computer skills Multilingual speaking preferred Essential Job Functions: Provides a complete range of customer service including opening new accounts, explaining available bank products and services, and gathering customer information to process new and existing accounts Responsible for providing comprehensive electronic banking support to customers Proactively interviews customers to identify all their perceived and unperceived financial needs Working accurately and efficiently with strong written and verbal skills to complete transactions within a reasonable period of time Maintains knowledge of branch policies and procedures Participates in activities for generating new business such as special events Successfully completing IRA and CD transactions; handling “teller transactions” as part of working with the customers to satisfy their needs Deliver clarity to customers through simplicity, guidance, and know-how Interface with customers via telephone or in person Must be able to support multiple branch locations as needed Adherence to all operational, regulatory and security requirements, directives and procedures while minimizing losses Contributing to the achievement of goals through individual and group efforts and by offering ideas for improving processes and exceeding customer expectations Qualifications Required knowledge, skills & abilities: Basic understanding of financial products and services and the ability to learn more Assessing customer needs, providing solid recommendations, and building customer relationships to optimize sales opportunities with new and existing customers Effective written and verbal communication skills and computer skills Must possess a professional demeanor including business attire, courtesy, tact and conflict management skills Ability to apply critical thinking and problem solving skills Ability to adapt to changing demands and requirements Successful completion of in-house training programs or other approved training programs Compliance with BSA regulations as appropriate to the position Physical Demands and Work Environment: Ability to use standard equipment such as computers, phones, photocopiers Requires manual dexterity, the ability to move and lift up to 25 pounds, (i.e. cash drawers, money/coins) Occasionally access the outside of the Bank building to service the ATM and drive-up area Occasional local travel to other worksites is required Sitting or standing for longer periods of time Must be able to work schedules that meet the needs of the Bank, which may include early morning, evening and /or weekend hours Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is expected that from time to time other duties, both related and unrelated to the above, may be assigned and therefore, required.
    $23k-30k yearly est. 8d ago
  • Senior Commercial Loan Servicing Representative

    Mutualone Bank 4.1company rating

    Mutualone Bank job in Natick, MA

    Title: Senior Commercial Loan Servicing Representative Department: Loan Servicing Reports to: Loan Servicing Officer Supervises: None Classification: Non-exempt Date Prepared: October 27, 2025 Summary / Objective The Senior Commercial Loan Servicing Representative responsibilities include performing a variety of loan servicing and processing activities in conformance with established bank policies, procedures and objectives. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Experience & Education Requirements: Bachelor's degree or equivalent lending experience Background in financial institution's real estate, commercial and/or consumer lending procedures Excellent understanding of lending procedures, Federal and State lending regulations Proven customer service skills Essential Job Functions: Responsible for booking and/or modifying commercial loans. This entails the ability to read and interpret promissory notes and modifications agreements to establish the proper schedules and data in the system that will reflect the contract with the member. Must be able to use sound judgment when selecting codes such as property type, account type, flags, etc. as each of these is critical to the system and reporting Perform a post-closing review of all new loans and amendments for compliance and accuracy, while working closely with the closing attorneys and relationship managers to ensure that all changes are completed, and loans are closed in compliance with the approval. Review legal documents for accuracy and completeness. Maintain, manage, and track all pending and outstanding loan documents, resolve exceptions and ensure that any missing or incorrect information is identified and promptly corrected Ensure collateral recording information is secure and maintained in the core banking system Monitor, maintain and update rate and payment change records as required. Send adjustment notices to customers and respond to any customer inquiries or concerns. May manually calculate daily interest rate and per diem rate for customer/lender/attorney. Review various reports to clear system errors and update loans as needed Research and resolve servicing issues in support of loan officers and customers within the scope of authority and expertise. Perform complex transactions, and loan payments, including but not limited to recalculating principal, interest and other payment information for accounts and performing escrow as necessary. Monitor real estate taxes, flood & hazard insurance, and other charges on secured properties Instruct vendors to impose forced-placed insurance coverage on acquired properties, ensure proper coverage, and pay premiums. Process commercial mortgage, commercial loan, and construction loan payoff requests from internal and external customers Prepare paid off documentation for the customer and/or attorney, releasing collateral liens Review various daily monitoring reports to ensure payments were processed correctly. Adhere to timelines and deadlines established based on client needs and department workflow. Perform other job-related duties as assigned by Managers(s). Qualifications Required knowledge, skills & abilities: Excellent knowledge of banking regulations and policies and procedures Knowledge of loan processing practices, methods and procedures Knowledge of Commercial, Real Estate and Consumer loan files and documents Excellent interpersonal, communication & computer skills Ability to apply critical thinking and problem-solving skills Ability to provide courteous, knowledgeable and professional customer service on the phone Ability to assume responsibility, display initiative, exercise good judgment and make and act upon decisions with minimal supervision. Ability to perform accurate data input into a variety of software; COCC, DNA preferred, yet not required Successful completion of in-house training programs or other approved training programs Compliance with BSA regulations as appropriate to the position Physical Demands and Work Environment: Ability to use standard equipment such as computers, phones, photocopiers Requires manual dexterity and sitting and standing for longer periods of time Must be able to work schedules that meet the needs of the Bank, which may include early morning, evening and /or weekend hours Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is expected that from time-to-time other duties, both related and unrelated to the above, may be assigned and therefore, required.
    $66k-136k yearly est. 12d ago
  • Personal Banking Representative - Newton Centre

    Brookline Bancorp 4.1company rating

    Newton, MA job

    About Brookline Bank Since 1871, Brookline Bank, a division of Beacon Bank & Trust, has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. Today, we have 28 branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations. What is Brookline Bank's most valuable asset? Our employees! That's why we offer competitive pay and excellent benefits which includes a matching 401k. We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork. Brookline Bank provides a great working environment that offers opportunities for advancement. We are currently looking for a Personal Banking Representative in our Newton Centre branch. As a Personal Banking Rep you will greet customers, build relationships, open new accounts, and sell a full range of financial products and services. The ideal candidate should have cash handling experience, excellent customer service skills, and is knowledgeable of bank products and services. If you believe you have what it takes and are interested in joining our team then please apply today! Principal Duties and Responsibilities Provides excellent customer service, identifies customer needs and suggest appropriate line of products. Proactively develops new customer relationships and expands relationship with existing customers. Possess good working knowledge of all depository products and alternate delivery services. Research and resolve all customer problems and inquires. Possess good working knowledge of all consumer-lending products. Interview consumer loan applicants. Submit and close consumer and equity loans. Basic knowledge of small business lending products. Educates customers with all products and services and alternate delivery channels such as; On-line Banking, Bill Pay, Mobile Banking, ATM and Cash Management services. Willingness to engage in outside business development activities including cold calling and community involvement. Job Specifications High School or equivalent with one plus year sales or banking experience. Knowledge of Bank products and services. Direct sales and customer service experience to meet or exceed personal sales goals and contribute to team goals. Good oral and written communication skills. Detail oriented and good organization skills. Ability to prioritize workflow, multi-task, time management skills and ability to meet deadlines. Cash handling experience. Enthusiastic, goal oriented and customer focus. Ability to analyze situations and solve complex issues. Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook). Work involves sitting, extended period of standing, occasional walking and lifting up to 50 pounds. Perform all duties in compliance with BSA/AML regulations.
    $34k-39k yearly est. Auto-Apply 60d+ ago
  • Portfolio Manager ~ Boston

    Brookline Bancorp 4.1company rating

    Boston, MA job

    Principal Objective To analyze and underwrite credit requests for Bank prospects and customers, assist with due diligence activities, assist with the loan closing process, monitor and evaluate risk within the team portfolio. Principal Duties and Responsibilities C redit Underwriting Analyze and underwrite credit requests in a timely fashion by using some or all of the following resources: applications, spreads, financial statements, tax returns, credit bureaus, meetings with customers/prospects, appraisals, web research and other resources as necessary. Experience underwriting Commercial and Investment real estate deals. Determine if request is in compliance with Bank policy and note exceptions. Discuss deal structure, cash flow, collateral, and customer character with Relationship Managers (RM). Recommend alternative credit structures or products where appropriate. Accompany RM on customer calls and interact extensively with customers in person and over the phone. Interact with attorneys and financial professionals including CPA's, CFO's, etc. as needed to assist in the underwriting and closing process. Present analysis in written proposals for appropriate approvals and present as directed to the appropriate approval authority. Conducts market surveys through contact with brokers, online research, etc. Portfolio Management Manage existing portfolio of customers by tracking and preparing annual renewals for lines of credit, reviews of term debt, and reviews of overdraft lines of credit. Maintain tracking database with updated information as needed. Compliance monitoring Identify potential problem loans and deficiencies. Assist customers when needed with questions regarding loans and retail products. Job Specifications (Skills, Knowledge and Abilities Required) Bachelor's degree in relevant field 2+ years experience in credit Formal credit training is preferred Excellent written and oral communication skills Extensive knowledge of PC applications, including Excel, Word and Access Performs other related duties as required or directed Be familiar with and fulfill compliance requirements Prepare loan memorandums consistently with minimal supervision Behavioral Skills Consistently demonstrate behaviors associated with Brookline Bancorp's Core Four values: adaptability, accountability, leadership, and teamwork. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description is subject to change at any time.
    $103k-160k yearly est. Auto-Apply 60d+ ago
  • Branch Manager I - Brookline Village

    Brookline Bancorp, Inc. 4.1company rating

    Brookline, MA job

    Since 1871, Brookline Bank, a division of Beacon Bank & Trust has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. We have branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances throughout Massachusetts. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations. With locations across Greater Boston and the North Shore, we make banking easy and convenient. What is our most valuable asset? Our employees! We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork. In today's competitive market, we know that you have a choice of employer, so our goal is to attract and retain the best talent. We offer competitive pay, opportunities to grow, an authentic and welcoming environment and excellent benefits which include comprehensive medical, dental and vision plans, tuition reimbursement, and a matching 401k. We are currently looking for a Branch Manager in our Brookline Village branch in Brookline, MA. This position is responsible for managing all functions of a retail branch. The ideal candidate should be a leader, team player and have at least 3 years of Banking/Management experience. If you have a strong sales background and an in-depth knowledge of bank operations, systems, and compliance then please apply today! Principal Duties and Responsibilities * Manage, develop and increase branch deposits in accordance with the Bank's strategic plan. * Creates strategies and business opportunities to meet business development objectives and goals. * Build solid relationships with business partners. Together identify and target new business opportunities within the community and conduct outside business calls. * Provides effective, entrepreneurial leadership and successfully coaches, manages and motivates branch colleagues. * Leads by example; promotes a positive attitude and exercises authority. Takes personal initiative and is a positive role model for others to emulate. * Commands a superior knowledge of products and services with a strong sales expertise, resulting in achievement of branch sales goals. * Interview and closes all consumer, equity and small business loans. * Strong coaching skills that produce optimal performance and promote career development and growth with direct reports. * Exceptional knowledge of all Bank and Regulatory operating policies and procedures achieving satisfactory audit results. Implements Bank's policy and procedures; complying with all legal and regulatory requirements. Job Specifications * Bachelor's Degree, or equivalent experience required. * Minimum of 3-5 years of Banking/Management experience required. * Strong cold calling and outside business development skills requried. * Strong sales, management and team leadership background. * In-depth knowledge of bank operations, systems, and compliance. * Extensive experience working with commercial customers and commercial lenders. * Proficient knowledge of Cash Management products. * Excellent oral and written communication skills. * Excellent customer service and interpersonal skills with a strong customer focus. * Strong computer skills and experience in word processing, spreadsheet and other presentation and reporting functions. * Knowledge of Microsoft Word, Excel and Power Point. * Perform all duties in compliance with BSA/AML regulations.
    $54k-66k yearly est. 40d ago
  • Universal Banker - Lexington

    Brookline Bancorp 4.1company rating

    Lexington, MA job

    About Brookline Bank Since 1871, Brookline Bank, a division of Beacon Bank & Trust, has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. Today, we have 28 branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations. What is Brookline Bank's most valuable asset? Our employees! That's why we offer competitive pay and excellent benefits which includes a matching 401k. We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork. Brookline Bank provides a great working environment that offers opportunities for advancement. We are looking for an experienced and enthusiastic Universal Banker to join the team in our Lexington branch and travel to other local branches on an "as needed" basis. The Universal Banker position will be responsible to perform the job responsibilities of both a Teller and a Personal Banking Representative. We are looking for someone with previous banking experience who is goal oriented and has excellent customer services skills. If you believe you have what it takes and are interested in joining our team, then please apply today! NOTE** Due to the need to "float" to local branches this role will require a vehicle, as many branches are not accessible via public transportation. Principal Duties and Responsibilities • Process financial transactions including deposits, withdrawals, check cashing and loan payments • Provides excellent customer service, identifies customer needs, and suggests appropriate line of products • Proactively develops new customer relationships and expands relationship with existing customer • Research and resolve all customer problems and inquires • Interview consumer loan applicants. Submit and close consumer and equity loans • Educates customers on all products and services and alternate delivery channels • Cross sell products and services • Engage in outside business development activities including cold calling and community involvement • Contribute to the overall branch goals in sales and service Job Specifications • High School diploma or GED required • Previous teller experience and cash handling experience • Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook) • Good oral and written communication skills • Detail oriented and good organization skills • Good working knowledge of all bank operating procedures, practice and policies • Ability to prioritize workflow, multi-task, time management skills and ability to meet deadlines • Ability to analyze situations and solve complex issues
    $34k-39k yearly est. Auto-Apply 60d+ ago
  • Portfolio Manager ~ Boston

    Brookline Bancorp, Inc. 4.1company rating

    Boston, MA job

    Principal Objective To analyze and underwrite credit requests for Bank prospects and customers, assist with due diligence activities, assist with the loan closing process, monitor and evaluate risk within the team portfolio. Principal Duties and Responsibilities Credit Underwriting * Analyze and underwrite credit requests in a timely fashion by using some or all of the following resources: applications, spreads, financial statements, tax returns, credit bureaus, meetings with customers/prospects, appraisals, web research and other resources as necessary. * Experience underwriting Commercial and Investment real estate deals. * Determine if request is in compliance with Bank policy and note exceptions. * Discuss deal structure, cash flow, collateral, and customer character with Relationship Managers (RM). * Recommend alternative credit structures or products where appropriate. * Accompany RM on customer calls and interact extensively with customers in person and over the phone. * Interact with attorneys and financial professionals including CPA's, CFO's, etc. as needed to assist in the underwriting and closing process. * Present analysis in written proposals for appropriate approvals and present as directed to the appropriate approval authority. * Conducts market surveys through contact with brokers, online research, etc. Portfolio Management * Manage existing portfolio of customers by tracking and preparing annual renewals for lines of credit, reviews of term debt, and reviews of overdraft lines of credit. * Maintain tracking database with updated information as needed. * Compliance monitoring * Identify potential problem loans and deficiencies. * Assist customers when needed with questions regarding loans and retail products. Job Specifications (Skills, Knowledge and Abilities Required) * Bachelor's degree in relevant field * 2+ years experience in credit * Formal credit training is preferred * Excellent written and oral communication skills * Extensive knowledge of PC applications, including Excel, Word and Access * Performs other related duties as required or directed * Be familiar with and fulfill compliance requirements * Prepare loan memorandums consistently with minimal supervision Behavioral Skills * Consistently demonstrate behaviors associated with Brookline Bancorp's Core Four values: adaptability, accountability, leadership, and teamwork. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description is subject to change at any time.
    $103k-160k yearly est. 60d+ ago
  • Universal Banker (Float) - Rowley, MA

    Brookline Bancorp 4.1company rating

    Rowley, MA job

    About Brookline Bank Since 1871, Brookline Bank, a division of Beacon Bank & Trust, has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. Today, we have 28 branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations. What is Brookline Bank's most valuable asset? Our employees! That's why we offer competitive pay and excellent benefits which includes a matching 401k. We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork. Brookline Bank provides a great working environment that offers opportunities for advancement. We are looking for an experienced and enthusiastic Universal Banker (Float) to join the team in our Rowley branch and travel to other local branches on an "as needed" basis. The Universal Banker position will be responsible to perform the job responsibilities of both a Teller and a Personal Banking Representative. We are looking for someone with previous banking experience who is goal oriented and has excellent customer services skills. If you believe you have what it takes and are interested in joining our team then please apply today! NOTE** Due to the need to "float" to local branches this role will require a vehicle, as many branches are not accessible via public transportation. Principal Duties and Responsibilities • Process financial transactions including deposits, withdrawals, check cashing and loan payments • Provides excellent customer service, identifies customer needs, and suggests appropriate line of products • Proactively develops new customer relationships and expands relationship with existing customer • Research and resolve all customer problems and inquires • Interview consumer loan applicants. Submit and close consumer and equity loans • Educates customers on all products and services and alternate delivery channels • Cross sell products and services • Engage in outside business development activities including cold calling and community involvement • Contribute to the overall branch goals in sales and service Job Specifications • High School diploma or GED required • Previous teller experience and cash handling experience • Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook) • Good oral and written communication skills • Detail oriented and good organization skills • Good working knowledge of all bank operating procedures, practice and policies • Ability to prioritize workflow, multi-task, time management skills and ability to meet deadlines • Ability to analyze situations and solve complex issues
    $34k-39k yearly est. Auto-Apply 51d ago
  • Branch Manager I - Brookline Village

    Brookline Bancorp 4.1company rating

    Brookline, MA job

    Since 1871, Brookline Bank, a division of Beacon Bank & Trust has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. We have branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances throughout Massachusetts. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations. With locations across Greater Boston and the North Shore, we make banking easy and convenient. What is our most valuable asset? Our employees! We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork. In today's competitive market, we know that you have a choice of employer, so our goal is to attract and retain the best talent. We offer competitive pay, opportunities to grow, an authentic and welcoming environment and excellent benefits which include comprehensive medical, dental and vision plans, tuition reimbursement, and a matching 401k. We are currently looking for a Branch Manager in our Brookline Village branch in Brookline, MA. This position is responsible for managing all functions of a retail branch. The ideal candidate should be a leader, team player and have at least 3 years of Banking/Management experience. If you have a strong sales background and an in-depth knowledge of bank operations, systems, and compliance then please apply today! Principal Duties and Responsibilities Manage, develop and increase branch deposits in accordance with the Bank's strategic plan. Creates strategies and business opportunities to meet business development objectives and goals. Build solid relationships with business partners. Together identify and target new business opportunities within the community and conduct outside business calls. Provides effective, entrepreneurial leadership and successfully coaches, manages and motivates branch colleagues. Leads by example; promotes a positive attitude and exercises authority. Takes personal initiative and is a positive role model for others to emulate. Commands a superior knowledge of products and services with a strong sales expertise, resulting in achievement of branch sales goals. Interview and closes all consumer, equity and small business loans. Strong coaching skills that produce optimal performance and promote career development and growth with direct reports. Exceptional knowledge of all Bank and Regulatory operating policies and procedures achieving satisfactory audit results. Implements Bank's policy and procedures; complying with all legal and regulatory requirements. Job Specifications Bachelor's Degree, or equivalent experience required. Minimum of 3-5 years of Banking/Management experience required. Strong cold calling and outside business development skills requried. Strong sales, management and team leadership background. In-depth knowledge of bank operations, systems, and compliance. Extensive experience working with commercial customers and commercial lenders. Proficient knowledge of Cash Management products. Excellent oral and written communication skills. Excellent customer service and interpersonal skills with a strong customer focus. Strong computer skills and experience in word processing, spreadsheet and other presentation and reporting functions. Knowledge of Microsoft Word, Excel and Power Point. Perform all duties in compliance with BSA/AML regulations.
    $54k-66k yearly est. Auto-Apply 50d ago
  • Universal Banker (Float) - Rowley, MA

    Brookline Bancorp, Inc. 4.1company rating

    Rowley, MA job

    About Brookline Bank Since 1871, Brookline Bank, a division of Beacon Bank & Trust, has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. Today, we have 28 branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations. What is Brookline Bank's most valuable asset? Our employees! That's why we offer competitive pay and excellent benefits which includes a matching 401k. We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork. Brookline Bank provides a great working environment that offers opportunities for advancement. We are looking for an experienced and enthusiastic Universal Banker (Float) to join the team in our Rowley branch and travel to other local branches on an "as needed" basis. The Universal Banker position will be responsible to perform the job responsibilities of both a Teller and a Personal Banking Representative. We are looking for someone with previous banking experience who is goal oriented and has excellent customer services skills. If you believe you have what it takes and are interested in joining our team then please apply today! NOTE Due to the need to "float" to local branches this role will require a vehicle, as many branches are not accessible via public transportation. Principal Duties and Responsibilities * Process financial transactions including deposits, withdrawals, check cashing and loan payments * Provides excellent customer service, identifies customer needs, and suggests appropriate line of products * Proactively develops new customer relationships and expands relationship with existing customer * Research and resolve all customer problems and inquires * Interview consumer loan applicants. Submit and close consumer and equity loans * Educates customers on all products and services and alternate delivery channels * Cross sell products and services * Engage in outside business development activities including cold calling and community involvement * Contribute to the overall branch goals in sales and service Job Specifications * High School diploma or GED required * Previous teller experience and cash handling experience * Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook) * Good oral and written communication skills * Detail oriented and good organization skills * Good working knowledge of all bank operating procedures, practice and policies * Ability to prioritize workflow, multi-task, time management skills and ability to meet deadlines * Ability to analyze situations and solve complex issues
    $34k-39k yearly est. 6d ago
  • Portfolio Manager ~ Boston

    Brookline Bancorp 4.1company rating

    Boston, MA job

    Principal Objective To analyze and underwrite credit requests for Bank prospects and customers, assist with due diligence activities, assist with the loan closing process, monitor and evaluate risk within the team portfolio. Principal Duties and Responsibilities Credit Underwriting Analyze and underwrite credit requests in a timely fashion by using some or all of the following resources: applications, spreads, financial statements, tax returns, credit bureaus, meetings with customers/prospects, appraisals, web research and other resources as necessary. Experience underwriting Commercial and Investment real estate deals. Determine if request is in compliance with Bank policy and note exceptions. Discuss deal structure, cash flow, collateral, and customer character with Relationship Managers (RM). Recommend alternative credit structures or products where appropriate. Accompany RM on customer calls and interact extensively with customers in person and over the phone. Interact with attorneys and financial professionals including CPA's, CFO's, etc. as needed to assist in the underwriting and closing process. Present analysis in written proposals for appropriate approvals and present as directed to the appropriate approval authority. Conducts market surveys through contact with brokers, online research, etc. Portfolio Management Manage existing portfolio of customers by tracking and preparing annual renewals for lines of credit, reviews of term debt, and reviews of overdraft lines of credit. Maintain tracking database with updated information as needed. Compliance monitoring Identify potential problem loans and deficiencies. Assist customers when needed with questions regarding loans and retail products. Job Specifications (Skills, Knowledge and Abilities Required) Bachelor's degree in relevant field 2+ years experience in credit Formal credit training is preferred Excellent written and oral communication skills Extensive knowledge of PC applications, including Excel, Word and Access Performs other related duties as required or directed Be familiar with and fulfill compliance requirements Prepare loan memorandums consistently with minimal supervision Behavioral Skills Consistently demonstrate behaviors associated with Brookline Bancorp's Core Four values: adaptability, accountability, leadership, and teamwork. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description is subject to change at any time.
    $103k-160k yearly est. Auto-Apply 60d+ ago
  • Universal Banker - North Shore

    Brookline Bancorp 4.1company rating

    Essex, MA job

    About Brookline Bank Since 1871, Brookline Bank, a division of Beacon Bank & Trust, has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. Today, we have 28 branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations. What is Brookline Bank's most valuable asset? Our employees! That's why we offer competitive pay and excellent benefits which includes a matching 401k. We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork. Brookline Bank provides a great working environment that offers opportunities for advancement. We are looking for an experienced and enthusiastic Universal Banker to join the team in our Essex branch. The Universal Banker position will be responsible to perform the job responsibilities of both a Teller and a Personal Banking Representative. We are looking for someone with previous banking experience who is goal oriented and has excellent customer services skills. If you believe you have what it takes and are interested in joining our team, then please apply today! Principal Duties and Responsibilities • Process financial transactions including deposits, withdrawals, check cashing and loan payments • Provides excellent customer service, identifies customer needs, and suggests appropriate line of products • Proactively develops new customer relationships and expands relationship with existing customer • Research and resolve all customer problems and inquires • Interview consumer loan applicants. Submit and close consumer and equity loans • Educates customers on all products and services and alternate delivery channels • Cross sell products and services • Engage in outside business development activities including cold calling and community involvement • Contribute to the overall branch goals in sales and service Job Specifications • High School diploma or GED required • Previous teller experience and cash handling experience • Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook) • Good oral and written communication skills • Detail oriented and good organization skills • Good working knowledge of all bank operating procedures, practice and policies • Ability to prioritize workflow, multi-task, time management skills and ability to meet deadlines • Ability to analyze situations and solve complex issues
    $34k-39k yearly est. Auto-Apply 51d ago
  • Universal Banker - North Shore

    Brookline Bancorp, Inc. 4.1company rating

    Essex, MA job

    About Brookline Bank Since 1871, Brookline Bank, a division of Beacon Bank & Trust, has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. Today, we have 28 branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations. What is Brookline Bank's most valuable asset? Our employees! That's why we offer competitive pay and excellent benefits which includes a matching 401k. We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork. Brookline Bank provides a great working environment that offers opportunities for advancement. We are looking for an experienced and enthusiastic Universal Banker to join the team in our Essex branch. The Universal Banker position will be responsible to perform the job responsibilities of both a Teller and a Personal Banking Representative. We are looking for someone with previous banking experience who is goal oriented and has excellent customer services skills. If you believe you have what it takes and are interested in joining our team, then please apply today! Principal Duties and Responsibilities * Process financial transactions including deposits, withdrawals, check cashing and loan payments * Provides excellent customer service, identifies customer needs, and suggests appropriate line of products * Proactively develops new customer relationships and expands relationship with existing customer * Research and resolve all customer problems and inquires * Interview consumer loan applicants. Submit and close consumer and equity loans * Educates customers on all products and services and alternate delivery channels * Cross sell products and services * Engage in outside business development activities including cold calling and community involvement * Contribute to the overall branch goals in sales and service Job Specifications * High School diploma or GED required * Previous teller experience and cash handling experience * Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook) * Good oral and written communication skills * Detail oriented and good organization skills * Good working knowledge of all bank operating procedures, practice and policies * Ability to prioritize workflow, multi-task, time management skills and ability to meet deadlines * Ability to analyze situations and solve complex issues
    $34k-39k yearly est. 60d+ ago

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