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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Gig Harbor, WA | $42,355 | $20.36 |
| 2 | Schenectady, NY | $40,502 | $19.47 |
| 3 | Albany, CA | $37,561 | $18.06 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Executive | $70,835 | $34 | - |
| 2 | Customer Care Executive | $67,399 | $32 | - |
| 3 | Customer Care Consultant | $65,811 | $32 | - |
| 4 | Account Executive/Customer Service | $59,127 | $28 | - |
| 5 | Customer Service Professional | $54,812 | $26 | - |
| 6 | Customer Retention Representative | $54,341 | $26 | - |
| 7 | Customer Experience Associate | $50,569 | $24 | - |
| 8 | Customer Solutions Specialist | $49,649 | $24 | - |
| 9 | Customer Specialist | $43,656 | $21 | - |
| 10 | Customer Relations Specialist | $43,234 | $21 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | The Hanover Insurance Group | $40,669 | $20 | 2 |
| 2 | Scottsdale Insurance | $40,530 | $19 | 1 |
| 3 | Arbella Insurance | $39,394 | $19 | - |
| 4 | Grange Insurance | $38,323 | $18 | - |
| 5 | BlueCross BlueShield of South Carolina | $38,301 | $18 | 6 |
| 6 | IBX Foundation | $38,190 | $18 | - |
| 7 | Tufts Health Plan | $38,137 | $18 | - |
| 8 | All Risks | $37,694 | $18 | - |
| 9 | Empire BlueCross BlueShield | $37,674 | $18 | - |
| 10 | HMSA | $37,594 | $18 | 5 |
| 11 | Horizon Blue Cross Blue Shield of New Jersey | $37,401 | $18 | - |
| 12 | Citizens Property Insurance | $37,046 | $18 | - |
| 13 | Davis Vision | $37,036 | $18 | - |
| 14 | Blue Cross & Blue Shield of Rhode Island | $36,580 | $18 | - |
| 15 | AmeriHealth Caritas | $36,516 | $18 | 4 |
| 16 | Excellus BCBS | $35,636 | $17 | 4 |
| 17 | CDPHP | $35,501 | $17 | - |
| 18 | Blue Shield of California | $35,409 | $17 | - |
| 19 | CareFirst BlueCross BlueShield | $35,343 | $17 | 8 |
| 20 | Amerihealth Insurance Co Of Nj | $34,879 | $17 | - |