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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Grand Rapids, MI | $32,317 | $15.54 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $77,263 | $37 | - |
| 2 | Customer Care Consultant | $60,900 | $29 | - |
| 3 | Customer Account Executive | $60,444 | $29 | - |
| 4 | Customs Consultant | $60,093 | $29 | - |
| 5 | Service Officer | $50,638 | $24 | - |
| 6 | Customer Sales Specialist | $47,105 | $23 | - |
| 7 | Customer Relationship Specialist | $46,796 | $23 | - |
| 8 | Retention Representative | $46,533 | $22 | - |
| 9 | Senior Representative | $46,431 | $22 | - |
| 10 | Inside Sales Representative | $46,380 | $22 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | PHH Corporation | $37,456 | $18 | - |
| 2 | Mortgage Research Center | $36,428 | $18 | - |
| 3 | Northpoint Mortgage | $36,319 | $17 | - |
| 4 | Seattle Bank | $35,661 | $17 | - |
| 5 | National Mortgage, Inc. | $34,677 | $17 | - |
| 6 | Public Savings Bank | $34,432 | $17 | - |
| 7 | RP Funding | $34,061 | $16 | - |
| 8 | RIVO Holdings | $33,632 | $16 | - |
| 9 | Members Heritage Credit Union | $33,591 | $16 | - |
| 10 | Lake Osceola State Bank | $33,194 | $16 | - |
| 11 | Kalamazoo County State Bank | $33,044 | $16 | - |
| 12 | Mercantile Bank of Michigan | $32,981 | $16 | - |
| 13 | Rancho Bank | $32,730 | $16 | - |
| 14 | Franklin Synergy Bank | $32,559 | $16 | - |
| 15 | Dillard's Federal Credit Union | $32,468 | $16 | - |
| 16 | Postal & Community | $32,425 | $16 | - |
| 17 | First National Bank of St. Ignace | $32,398 | $16 | - |
| 18 | LOBEL FINANCIAL | $32,364 | $16 | 2 |
| 19 | Cornerstone Bank | $31,745 | $15 | 11 |
| 20 | Self Help Credit Union | $29,206 | $14 | - |