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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $38,644 | $18.58 |
| 2 | Hopkins, MN | $38,590 | $18.55 |
| 3 | New York, NY | $37,331 | $17.95 |
| 4 | Jersey City, NJ | $36,686 | $17.64 |
| 5 | Aurora, IL | $36,581 | $17.59 |
| 6 | Milwaukee, WI | $36,448 | $17.52 |
| 7 | Shelton, CT | $36,096 | $17.35 |
| 8 | Los Angeles, CA | $35,928 | $17.27 |
| 9 | Highlands Ranch, CO | $35,361 | $17.00 |
| 10 | Frederick, MD | $35,071 | $16.86 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Account Executive | $124,488 | $60 | - |
| 2 | Customer Care Executive | $108,753 | $52 | - |
| 3 | Customer Service Expert | $101,850 | $49 | - |
| 4 | Customer Liaison | $100,706 | $48 | - |
| 5 | Telephone Service Adviser | $95,537 | $46 | - |
| 6 | Installation Service Representative | $83,411 | $40 | - |
| 7 | Home Office Representative | $82,393 | $40 | - |
| 8 | Customer Service Executive | $79,520 | $38 | - |
| 9 | Service Advisor | $78,324 | $38 | - |
| 10 | Service Officer | $76,619 | $37 | - |
| Job | Location | Date added | Salary |
|---|---|---|---|
| Customer Service Representative-Hybrid | Franklin, TN | 05/23/2025 | $38,338 |
| Customer Service Representative-Hybrid | Franklin, WI | 04/29/2025 | $38,338 |
| Finra Customer Service Representative-Remote Nationwide | Franklin, WI | 03/26/2025 | $44,557 |
| Finra Customer Service Representative-Remote Nationwide | Franklin, WI | 02/18/2025 | $43,681 |
| Customer Service Representative-Hybrid | Boone, CO | 02/17/2025 | $37,587 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Thrivent | $37,068 | $18 | 1 |
| 2 | Prudential Financial | $36,094 | $17 | 2 |
| 3 | MassMutual | $34,814 | $17 | 16 |
| 4 | MetLife | $34,761 | $17 | 38 |
| 5 | Ameriprise Financial | $34,138 | $16 | 17 |
| 6 | New England Financial | $33,394 | $16 | - |
| 7 | Edward Jones | $33,255 | $16 | 10 |
| 8 | Morgan Stanley | $33,032 | $16 | 193 |
| 9 | Foresters Financial | $32,560 | $16 | - |
| 10 | Lincoln Financial Group | $30,024 | $14 | - |