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What does an office automation assistant do?

Updated January 8, 2025
6 min read
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Office automation assistant responsibilities

Here are examples of responsibilities from real office automation assistant resumes:

  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Calculate travel costs for compliance with DOD regulations.
  • Proofread each revise lesson plan for spelling, grammar, and format.
  • Maintain knowledge and skill in applying purchase procedures relate to NPS and DOD guidelines by training annually.
  • Design PowerPoint presentations from data provide by executives.
  • Create and edit PowerPoint presentations for department managers.
  • Prepare and proofread correspondences while maintaining files according to regulations.
  • Provide office support in areas of personnel management information system and payroll system.
  • Obtain documentation and testimonial evidence such as applications and payroll documents that are relevant to the issue under investigation.
  • Provide computer technical support and assist staff in using various applications on the system using a windows operating environment.
  • Sort and distribute incoming mail and packages, prepare and arrange deliveries to and from office via USPS/UPS/ FedEx.
  • Schedule and arrange all officer travel plans and TDY orders.
  • Prepare forms for military and civilian leave, TDY travel.
  • Demonstrate ability to maintain composure and work efficiently in a fast-pace environment while following HIPAA guidelines.

Office automation assistant skills and personality traits

We calculated that 11% of Office Automation Assistants are proficient in Office Procedures, Telephone Calls, and Rehabilitation. They’re also known for soft skills such as Customer-service skills, Detail oriented, and Organizational skills.

We break down the percentage of Office Automation Assistants that have these skills listed on their resume here:

  • Office Procedures, 11%

    Ensured final documents were formatted and arranged in conformance with established office procedures and policies.

  • Telephone Calls, 7%

    Received visitor and telephone calls; responded to routine questions and furnished general information.

  • Rehabilitation, 7%

    Transcribed dictated material, such as Vocational Rehabilitation and Employment plans or documents, correspondence, reports, and forms.

  • Personnel Actions, 6%

    Assigned to Facilities Management Division handling payroll, travel arrangements, authorizations and vouchers for maintenance personnel, initiate personnel actions.

  • Office Automation Support, 6%

    Developed improved and streamlined methods of operation for office automation support.

  • Clerical Support, 5%

    Provided Administrative and Clerical support to the Traffic Management Specialist and Unit Staff in Demobilization and Deployment Operations.

"office procedures," "telephone calls," and "rehabilitation" are among the most common skills that office automation assistants use at work. You can find even more office automation assistant responsibilities below, including:

Customer-service skills. To carry out their duties, the most important skill for an office automation assistant to have is customer-service skills. Their role and responsibilities require that "general office clerks often provide general information to company staff, customers, or the public." Office automation assistants often use customer-service skills in their day-to-day job, as shown by this real resume: "worked as front desk clerk, providing customer service by phone and by face to face interaction. "

Detail oriented. Many office automation assistant duties rely on detail oriented. "general office clerks perform many clerical tasks that require attention to detail, such as preparing bills.," so an office automation assistant will need this skill often in their role. This resume example is just one of many ways office automation assistant responsibilities rely on detail oriented: "processed and maintained personnel records including promotion and assignment codes, status reports and other detailed hr information. "

Organizational skills. Another skill that relates to the job responsibilities of office automation assistants is organizational skills. This skill is critical to many everyday office automation assistant duties, as "general office clerks file and retrieve records." This example from a resume shows how this skill is used: "completed scanning and other miscellaneous office tasks instituted the company's first scanning process developed strong organizational skills"

All office automation assistant skills

The three companies that hire the most office automation assistants are:

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Office Automation Assistant Resume
Office Automation Assistant Resume
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Office Automation Assistant Resume
Office Automation Assistant Resume
Office Automation Assistant Resume
Office Automation Assistant Resume
Office Automation Assistant Resume
Office Automation Assistant Resume
Office Automation Assistant Resume
Office Automation Assistant Resume
Office Automation Assistant Resume
Office Automation Assistant Resume
Office Automation Assistant Resume
Office Automation Assistant Resume
Office Automation Assistant Resume

Compare different office automation assistants

Office automation assistant vs. Clerk's assistant/administrative assistant

A clerk's assistant/administrative assistant is responsible for supporting the company's operations and customers' needs by performing administrative and clerical duties as needed. Clerk's assistants/administrative assistants respond to customers' inquiries and concerns, acknowledging and processing orders, and posting their payments. They also sort company documents, manage office supply inventory, submit business transaction reports, schedule appointments, and operate office equipment. A clerk's assistant/administrative assistant must be very organized. They must also have excellent time-management and multitasking skills to perform office duties with high accuracy and efficiency under minimal supervision.

If we compare the average office automation assistant annual salary with that of a clerk's assistant/administrative assistant, we find that clerks's assistant/administrative assistant typically earn a $729 lower salary than office automation assistants make annually.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both office automation assistant and clerk's assistant/administrative assistant positions are skilled in telephone calls, clerical support, and travel arrangements.

There are some key differences in the responsibilities of each position. For example, office automation assistant responsibilities require skills like "office procedures," "rehabilitation," "personnel actions," and "office automation support." Meanwhile a typical clerk's assistant/administrative assistant has skills in areas such as "data entry," "customer service," "purchase orders," and "financial reports." This difference in skills reveals the differences in what each career does.

Clerks's assistant/administrative assistant tend to make the most money working in the government industry, where they earn an average salary of $37,752. In contrast, office automation assistants make the biggest average salary, $37,990, in the government industry.On average, clerks's assistant/administrative assistant reach similar levels of education than office automation assistants. Clerks's assistant/administrative assistant are 4.6% less likely to earn a Master's Degree and 0.0% less likely to graduate with a Doctoral Degree.

Office automation assistant vs. Office clerk

Office clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners. They are also in charge of handling and scheduling meetings and appointments, managing the reservation of office meeting rooms, and manning telephone lines. Office clerks may also be in charge of ordering office supplies, preparing purchase requisitions for office needs, sending out and receiving official company documents, and other correspondences.

A career as a office clerk brings a lower average salary when compared to the average annual salary of an office automation assistant. In fact, office clerks salary is $3,353 lower than the salary of office automation assistants per year.A few skills overlap for office automation assistants and office clerks. Resumes from both professions show that the duties of each career rely on skills like "office procedures," "telephone calls," and "clerical support. "

In addition to the difference in salary, there are some other key differences worth noting. For example, office automation assistant responsibilities are more likely to require skills like "rehabilitation," "personnel actions," "office automation support," and "word processing software." Meanwhile, an office clerk has duties that require skills in areas such as "customer service," "data entry," "office machines," and "direct calls." These differences highlight just how different the day-to-day in each role looks.

Office clerks earn a lower average salary than office automation assistants. But office clerks earn the highest pay in the transportation industry, with an average salary of $31,504. Additionally, office automation assistants earn the highest salaries in the government with average pay of $37,990 annually.office clerks earn lower levels of education than office automation assistants in general. They're 5.6% less likely to graduate with a Master's Degree and 0.0% less likely to earn a Doctoral Degree.

Office automation assistant vs. Office worker

An office worker is responsible for performing administrative and clerical duties to support the daily operations of the business. Office workers assist in receiving calls to respond to the clients' inquiries and concerns, as well as welcoming visitors, verifying their appointments, and leading them to the appropriate personnel and department for their business needs. They also do data processing, sorting mail, and filing documents for easy retrieval and reference, especially during meetings and company activities.

An average office worker eans a higher salary compared to the average salary of office automation assistants. The difference in salaries amounts to office workers earning a $6,723 higher average salary than office automation assistants.Using the responsibilities included on office automation assistants and office workers resumes, we found that both professions have similar skill requirements, such as "telephone calls," "clerical support," and "payroll.rdquo;

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from office automation assistant resumes include skills like "office procedures," "rehabilitation," "personnel actions," and "office automation support," whereas an office worker is more likely to list skills in "data entry," "administrative tasks," "customer service," and "scheduling appointments. "

Office workers earn the highest salary when working in the education industry, where they receive an average salary of $40,267. Comparatively, office automation assistants have the highest earning potential in the government industry, with an average salary of $37,990.Most office workers achieve a similar degree level compared to office automation assistants. For example, they're 4.2% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.

Office automation assistant vs. Business office associate

Business office associates are responsible for providing clerical and administrative support to the office staff for efficient and smooth operations of the office operations. They typically perform a number of tasks that include managing and entering data to spreadsheets and databases, organizing and maintaining files and documents, and assisting with bookkeeping activities. Additionally, they are responsible for managing work projects and overall office management, collaborating with other departments, and maintaining financial documents and customer information. Business office associates are also expected to oversee human resource activities such as handling of employment forms and administering health insurance.

Business office associates typically earn lower pay than office automation assistants. On average, business office associates earn a $4,651 lower salary per year.According to resumes from office automation assistants and business office associates, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "payroll," "powerpoint," and "office equipment. "Each job also requires different skills to carry out their responsibilities. An office automation assistant uses "office procedures," "telephone calls," "rehabilitation," and "personnel actions." Business office associates are more likely to have duties that require skills in "multi-line phone system," "vehicle sales," "patients," and "bank deposits. "business office associates reach similar levels of education compared to office automation assistants, in general. The difference is that they're 3.4% more likely to earn a Master's Degree, and 0.3% less likely to graduate with a Doctoral Degree.

Types of office automation assistant

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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