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  • Customer Experience Associate III

    Conduent Heritage, LLC 4.0company rating

    Jefferson City, MO job

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Customer Service Associate III On-Site Only in Jefferson City, MO Payrate: Estimated between $18.65-$20.00/hr. Join the Conduent Customer Service Team Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you: Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. Schedule: Mon. - Fri. 8:00 AM - 5:00 PM (1 hour lunch) Estimated hourly rate between $18.65-$20.00/hr. Paid Training Full-time schedule (40 hrs. a week) Career Growth Opportunities PerkSpot- Employee discount program Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. About the Role: The Customer Service Associate III is a Help Desk position handling inbound calls and emails from Medicaid Providers and Staff while delivering exceptional customer service. An ability to answer calls in a timely manner, as they are automatically received. Support a Provider-facing web app Deliver provider-centric service and initial contact resolution Maintain up to date support knowledge through offered training Provide clear, complete, and accurate instructions/information based on a full understanding of the app's functionality. Requirements: High School diploma or GED 3+ years of experience in healthcare (Medical Background Required) Understand provider workflows Familiarity with Medicaid PA/PreCert processes Knowledge of provider types, specialties, enrollment status, practice settings, service categories, provider ID numbers, Dx, and procedure codes, etc. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is between $18.65-$20.00/hr. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $18.7-20 hourly 3d ago
  • Sr. Technical Product Manager, Trust CX Innovations

    Amazon.com Services LLC 4.7company rating

    Seattle, WA job

    We're seeking an experienced Product Manager-Technical to drive trust, privacy, accessibility, and responsible AI initiatives across Amazon's Devices & Services portfolio. You'll own the product strategy and execution for privacy-preserving features, accessibility standards, and RAI frameworks while delivering delightful customer experiences. This position combines technical depth with product thinking to shape how millions of customers interact safely and inclusively with our AI-enabled devices and services. Key job responsibilities - Own product roadmap and feature priorities for trust, privacy, accessibility, and responsible AI initiatives across Amazon's device ecosystem - Drive architectural vision for privacy-preserving features, accessibility standards, and RAI frameworks while maintaining engaging customer experiences - Partner with AI, Product, and Engineering teams to define and implement responsible technology guardrails and accessibility compliance - Collaborate with legal, policy, and accessibility teams to ensure compliance with evolving technology regulations and standards - Own key customer experience, trust, accessibility, and RAI metrics, developing strategies to continuously improve them - Design and implement privacy controls, accessibility features, and AI governance mechanisms across multiple device categories - Work backwards from customer trust, accessibility, and safety needs to define product requirements and user experiences A day in the life You'll prototype breakthrough privacy-preserving AI features, running experiments with federated learning on Alexa devices. Your morning might involve designing novel accessibility interactions using cameras and voice services, followed by launching A/B tests for transparent AI decision-making interfaces. You'll collaborate with scientists to pilot new privacy preserving AI techniques, analyze experimental results to drive product strategy, and present innovative trust solutions to senior leadership for scaling across Amazon's device ecosystem. About the team Who We Are: Trust CX Innovations is a strategic innovation team within Amazon Devices & Services that focuses on advancing AI technology while prioritizing customer trust and experience. Our team operates at the intersection of artificial intelligence, privacy engineering, and customer-centric design. Our Mission: To pioneer trustworthy AI innovations that delight customers while setting new standards for privacy and responsible technology development. We aim to transform how Amazon builds AI products by creating solutions that balance innovation with customer trust. BASIC QUALIFICATIONS- Bachelor's degree - 5+ years of end to end product delivery experience - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning - Experience owning/driving roadmap strategy and definition - Experience in regulatory frameworks and policy analysis methodologies - Experience delivering large, cross-functional, customer facing products - Experience with explainable machine learning and artificial intelligence methodologies and tools - Experience analyzing data to make business decisions PREFERRED QUALIFICATIONS- Master's degree in Computer Science, Computer Engineering, or related fields - Advanced knowledge of AI/ML systems, AI model evaluation frameworks, and responsible AI implementation - Deep understanding of privacy technologies (differential privacy, federated learning, etc.) - Experience with accessibility technologies and standards (WCAG, Section 508, ADA compliance) - Knowledge of global privacy regulations (GDPR, CCPA, etc.) and accessibility compliance requirements - Experience with large-scale distributed systems and their privacy/accessibility implications Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $136.1k-235.2k yearly 3d ago
  • Store Designer, Worldwide Retail Growth & Development

    Amazon Stores 4.7company rating

    Seattle, WA job

    We are looking for an innovative Store Designer to join the Store Development Team for Amazon and Whole Foods Market retail stores. This position will be responsible for the implementation and customization of brand design standards. We are an exciting, fast-moving business unit, where everyone on the team needs to be entrepreneurial, wear many hats and work effectively in a highly collaborative environment. You are the right person for this job if you are a creative problem solver with an strong curiosity and drive for learning and a passion for customers. You must demonstrate the ability to efficiently drive multiple projects throughout all phases of design, permitting and construction administration. We are looking for people who want to join an ambitious, innovative and customer obsessed program. In this position you will collaborate with internal and external cross-functional teams at many levels. The ideal candidate is a self-starter who thrives in a fast-paced, ambiguous environment and has a deep passion for innovative retail design. We are looking for someone who is obsessed with creating world-class shopping experiences for our customers. Excellent project management and communication skills, both written and verbal are required. Key job responsibilities • Translating brand design standards and concepts in an innovative yet fiscally responsible way • Completing test fits and feasibility studies for your designs • Working with key internal and external stakeholders in the production of comprehensive design development package and documents as needed to communicate design • Coordinating with construction team on budget considerations and value engineering efforts • Communicating with cross-functional teams and senior leadership • Driving and creating Schematic Design Packages • Reviewing construction documents, shop drawings and landlord documentation • Providing Construction Administrative support as needed A day in the life If you thrive in an ever-changing progressive environment, then we want to talk to you. This position will work closely with cross-functional teams, external consultants and vendors throughout the store development process. Oversight of consultant performance is critical. This candidate must have a professional and positive demeanor and possess the ability to communicate effectively with business partners at every level, including leadership. In this role you must be able to act as the primary source of contact but still have the confidence to ask for help. About the team The Worldwide Retail Growth & Development Design team approaches every site with customer obsession from the ground up to offer seamless grocery shopping experiences, whether customers are shopping in-store or online. We are at the forefront of revolutionizing a diverse grocery store network transforming the shopping experience through innovative store design. Our thoughtful designs work backwards form the customer to create experiences that transform everyday grocery shopping into an effortless journey. We optimize store layouts to create intuitive and efficient shopping environments while ensuring our designs are customer obsessed and prioritize workflow efficiency. BASIC QUALIFICATIONS- • Bachelor's degree (BA/BS) in architecture or interior design - • 5+ years of commercial retail design or architecture experience - • Intermediate Revit skills required PREFERRED QUALIFICATIONS- • Grocery experience strongly preferred - • Architectural or Interior Design FF&E background preferred - • Adobe Suite, Bluebeam, Enscape, SketchUp, SmartSheet - • Knowledge of current sustainability trends and practices preferred - • Proven track record of owning projects from start to finish - • Ability to manage change though multiple projects in various phases of design - • Experience with design development, construction documents, permitting and construction administration - • Demonstrated ability to work effectively in an extremely fast paced, ambiguous environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $58,200/year in our lowest geographic market up to $124,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $58.2k-124.5k yearly 5d ago
  • Sr. Applied Scientist, AWS Just-Walk-Out Science Team

    Amazon.com Services LLC 4.7company rating

    Seattle, WA job

    As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. The Team Just Walk Out (JWO) is a new kind of store with no lines and no checkout-you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you're done shopping, you can just leave the store. Shortly after, we'll charge your account and send you a receipt. Check it out at amazon.com/go. Designed and custom-built by Amazonians, our Just Walk Out Technology uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths' most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer vision, machine learning, distributed systems and hardware design. Key job responsibilities Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment that's more startup than big company. We'll need to tackle problems that span a variety of domains: computer vision, image recognition, machine learning, real-time and distributed systems. As a Sr. Applied Scientist, you will help solve a variety of technical challenges and mentor other scientists. You will be the thought leader of the team. You will tackle challenging, novel situations every day and given the size of this initiative, you'll have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a degree of ambiguity that's higher than most projects and relish the idea of solving problems that, frankly, haven't been solved at scale before - anywhere. Along the way, we guarantee that you'll learn a ton, have fun and make a positive impact on millions of people. A key focus of this role will be developing and implementing advanced visual reasoning systems that can understand complex spatial relationships and object interactions in real-time. You'll work on designing autonomous AI agents that can make intelligent decisions based on visual inputs, understand customer behavior patterns, and adapt to dynamic retail environments. This includes developing systems that can perform complex scene understanding, reason about object permanence, and predict customer intentions through visual cues. About the team AWS Solutions As part of the AWS solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. we blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience - PhD, or Master's degree and 6+ years of applied research experience - Experience programming in Java, C++, Python or related language - Experience with neural deep learning methods and machine learning PREFERRED QUALIFICATIONS- Experience in visual design expertise with ability to produce fresh, simple, elegant and exceedingly usable layouts and interactions and iconography - Demonstrated experience in AI agent architecture design, including decision-making frameworks and behavioral modeling; - Experience with advanced computer vision techniques including scene graph generation, visual relationship detection, and spatial reasoning - Knowledge of modern visual-language models and multi-modal AI systems - Experience implementing reinforcement learning for autonomous agent behavior - Experience in professional software development Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $150,400/year in our lowest geographic market up to $260,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $150.4k-260k yearly 3d ago
  • Enablement Manager, AWS Sales Compensation, SMGS Ops - Sales Planning & Compensation (SPC)

    Amazon Web Services, Inc. 4.7company rating

    Seattle, WA job

    Are you passionate about joining a dynamic AWS team that drives sales excellence through strategic sales compensation programs? The Sales Planning and Compensation team delivers comprehensive sales compensation design, policy, tooling, and enablement for the AWS sales organization worldwide. We are seeking an experienced Sales Enablement Manager with a proven track record of designing and delivering compelling content for global seller audiences. This role will be responsible for creating high-impact enablement materials that help sellers understand their sales compensation plans and align their activities with AWS's go-to-market strategy. This role will collaborate closely with design and policy teams to create clear, engaging content that helps sellers understand their sales compensation plans and how they align with AWS's business priorities. You will be instrumental in ensuring sales professionals have a thorough understanding of their sales compensation structure and how it rewards their contributions to business objectives. The ideal candidate combines excellent communication skills with strong program management capabilities and the ability to effectively communicate sales compensation concepts to diverse sales audiences, ensuring clarity and comprehension across all levels of the organization. Key job responsibilities • Create and deliver effective content, including PowerPoint presentations, reference guides, video assets, graphics, and e-learning courses • Develop and maintain comprehensive enablement calendars aligned with compensation plan launches and updates • Partner with sales compensation design and policy teams to ensure accurate representation of plan details • Collaborate with stakeholders to create cohesive enablement strategies that support successful plan communication and rollout • Manage end-to-end content development for new sales compensation plan launches, ensuring accuracy, clarity, and compliance with program standards • Monitor and analyze content effectiveness metrics, continuously optimizing approaches to maximize impact • Navigate a fast-paced environment while maintaining high standards of quality and accuracy A day in the life In this role, you will be responsible for developing and managing content and communications initiatives for Sales Planning and Compensation. This includes creating PowerPoint presentations, messaging for presentations, managing communications outputs, and coordinating with program teams. About the team The Sales Planning and Compensation (SPC) team delivers global policy, program management, training & enablement, and customer support services to activate the AWS GTM strategy through sales compensation design, construction of the “annual plan”, and in-year adjustments. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. BASIC QUALIFICATIONS- Experience working in or supporting sales - 5+ years as a learning experience designer, communications lead, or content strategist - 3+ years' experience creating digital and multimedia content - Experience with web publishing and content creation and management systems - Strong analytical, problem-solving, and critical-thinking skills PREFERRED QUALIFICATIONS- Experience working within a high-growth, technology company - 5+ years supporting Sales, Sales Operations, or Sales Compensation topics - Strong project management skills and experience - Ability to prioritize, manage and complete multiple projects with tight deadlines, multiple stakeholders, and minimal oversight Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $132,600/year in our lowest geographic market up to $219,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $132.6k-219.2k yearly 5d ago
  • SAP Finance Architect, AWS Fintech

    Amazon.com Services LLC 4.7company rating

    Seattle, WA job

    We are seeking an experienced and highly skilled SAP Finance Costing expert to join our team. The ideal candidate will have deep expertise in SAP Product Costing, with a strong understanding of end-to-end manufacturing and finance processes, including cost planning and actual costing. This role involves working closely with business stakeholders, IT teams, and implementation partners to design, configure, and support SAP solutions that drive financial transparency and operational efficiency. Key job responsibilities * Design, configuration, and implementation of SAP Product Costing solutions. * Analyze business requirements related to cost planning, cost estimation, standard costing, actual costing (Material Ledger), and variance analysis. * Support month-end and year-end closing activities related to product costing and inventory valuation. * Collaborate with cross-functional teams including Finance, Manufacturing, and Supply Chain to ensure integrated business processes. * Provide expert-level troubleshooting and issue resolution within the SAP CO-PC module. * Drive process improvements and automation opportunities within the costing domain. * Create functional specifications for custom developments and work with ABAP developers as needed. * Lead and support testing efforts, including unit testing, integration testing, and user acceptance testing (UAT). * Provide training, documentation, and support to key users and end-users. * Stay updated with SAP best practices, S/4HANA innovations, and industry trends. BASIC QUALIFICATIONS- 4+ years of design, implementation, or consulting in applications and infrastructures experience - 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 10+ years of IT development or implementation/consulting in the software or Internet industries experience - SAP S/4HANA Experience - SAP Finance Product Costing Experience - SAP Finance Domain Experience PREFERRED QUALIFICATIONS- Experience migrating or transforming legacy customer solutions to the cloud - Experience working within software development or Internet-related industries - Knowledge of AWS services Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $118.2k-204.3k yearly 3d ago
  • Software Development Manager, Route 53

    Amazon Web Services, Inc. 4.7company rating

    Seattle, WA job

    Do you enjoy your favorite websites, movie streaming services and mobile app working all the time without you ever worrying about how the underlying systems that serve you the content do that quickly and reliably, seem to magically work without exhibiting capacity limits, are resilient to hardware failures, and survive even state-wide natural disasters? If the answer is yes, and the question spikes your interest, then read on. Amazon Route 53 is a highly available and scalable DNS-based naming and routing service offered by Amazon Web Services. We enable high availability for most AWS services via intelligent routing either directly or indirectly. Our service powers most of Amazon retail operations and significant portion of the Internet. We operate in over 50 locations worldwide and provide advanced functionality such as latency-based routing (LBR), Private DNS, Geo DNS routing, DNS failover, and integration with a plethora of AWS services. On top of that, we offer fast change propagation with a 100% availability SLA. Our service is quickly growing and we are expanding in multiple directions: adding new features and functionality to our services, better traffic management, new AWS integrations, improving our health check capabilities, and expanding with new services. We are looking for a leader to take our control plane team to the next level. As a leader for the team you will be responsible for significant improvements the service, making tough prioritization decisions, iterating and innovating, and thinking through distributed systems problems. You need to be technically deep, be able to communicate clearly, and have the ability to build a strong team that deliver results. The Amazon Web Services business requires creative engineering and a strong customer focus, and you will work with your team and senior leadership to develop and launch high quality services. Responsibilities include: - Direct management of the software engineering team - Strategic planning and execution to provide advanced functionality while maintaining high availability guarantee - Acting as an experienced leader who understands and sets a high bar for all parts of the integration lifecycle, including design, documentation, testing and operations As a trusted leader you will: - Work with product managers to refine customer requirements - Bring innovative ideas to the table every day, in order to find better ways of accomplishing our customer objectives - Set clear and measurable goals for the team and team members - Mentor and promote your team members BASIC QUALIFICATIONS- 3+ years of engineering team management experience - 7+ years of working directly within engineering teams experience - 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams PREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $166.4k-287.7k yearly 2d ago
  • Senior Digital Supply Chain Transformation Leader, Capacity Delivery Reliability

    Amazon Web Services, Inc. 4.7company rating

    Seattle, WA job

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Are you ready to architect and deliver the digital backbone of tomorrow? We're seeking a visionary Senior Digital Supply Chain Transformation Leader for end-to-end manufacturing, supply chain, transportation, and logistics, to deliver the most compelling and differentiated supply chain cloud capabilities possible. This leader will design and deliver world class process & systems across the end-to-end supply chain for our global cloud infrastructure organization. This is your chance to directly shape how AWS plans, scales, and delivers the infrastructure powering the digital world. The ideal candidate will have experience leading large-scale digital Supply Chain and Manufacturing transformations, defining “Art of the Possible” scalable processes, understanding internal and external customers' needs, conducting readiness and capability assessments, defining business rules, standards, and system capabilities. Achieving measurable gains in agility, speed, and cross-functional alignment that impacts operational, financial, and customer aspects while eliminating friction, driving productivity, protecting customer promise, and hyper scaling infrastructure delivery. Key job responsibilities • Identify business needs and capabilities to optimize supply chain operations • Develop thoughtful solutions for complex infrastructure challenges • Coordinate program execution across multiple teams • Evaluate and communicate program outcomes and impact • Build consensus and share insights with stakeholders • End-to-end ownership on supply chain transformation, process re-engineering and roadmap development About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree in Engineering, Mathematics, Computer Science, Supply-Chain, or related quantitative field. - 6+ years of technical infrastructure management experience. - Experience in defining business requirements, opportunities, and key capabilities within supply chain operations while implementing comprehensive end-to-end solutions that enhance visibility, control, collaboration, and orchestration across processes and digital analytics platforms. - 6+ years of core project management disciplines including scope, schedule, budget, quality, along with risk and critical path management. PREFERRED QUALIFICATIONS- Experience building and scaling high-performing teams that drive measurable business impact. - Strong business acumen and stakeholder influence, with the ability to operate effectively from executive boardrooms to operational teams. - Proven success leading large-scale business transformations, process improvement and digital initiatives in complex organizations. - Background in cloud infrastructure, hyperscale tech environments, or complex global supply chains. - MBA or advanced degree in Supply Chain, Operations, Engineering, or related fields. - Strong track record of process improvements delivering sustainable results; Six Sigma Black Belt preferred. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,800/year in our lowest geographic market up to $231,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $133.8k-231.3k yearly 3d ago
  • Call Center Representative

    Conduent State & Local Solutions, Inc. 4.0company rating

    San Antonio, TX job

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Center Representative - Onsite in San Antonio, TX Address: 2822 General Hudnell Dr. San Antonio, TX Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $15/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day. What We Offer: Full-Time Employment: Reliable schedule and stability. Competitive Pay: $15/hr Shift differentials: $1.50 extra per hour for shifts between 6 PM-6 AM on weekdays, and/or $1.00 extra per hour for shifts between 6AM-6PM on weekends. Paid Training & Overtime: Get the training you need to excel and take advantage of overtime opportunities. Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics. Career Growth: Opportunities to advance your career in a supportive, innovative environment. Full Benefits: Comprehensive benefit options and a great work environment that values your success. What You'll Do: Efficiently manage a high volume of inbound calls in a fast-paced environment. Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies. Assist cardholders with inquiries regarding transactions and account statuses. Listen actively to understand customer needs and offer clear, accurate information. Process transactions efficiently via web-based applications and handle research requests with precision. Maintain in-depth knowledge of company and client programs, policies, and technology. Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations. Support team operations during peak times or absences to help maintain seamless service. What We're Looking For: An effective communicator who can clearly explain complex information. A dedicated professional with a strong work ethic and problem-solving skills. A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. Ready to commit to 100% attendance during our three-to-five-week paid training period. Requirements: Must be at least 18 years old with a High School Diploma or equivalent. Must have 6 months of Customer Service, Call Center or Dispatch experience. Complete a background check, credit check, and security fingerprinting. Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $15.00 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $15 hourly 4d ago
  • Principal Strategic Business Development, MCCF

    Amazon Stores 4.7company rating

    Seattle, WA job

    Amazon Supply Chain Services (ASCS) is seeking an experienced Business Development leader to join our team. This is a unique opportunity to join a centralized corporate team that works with our strategic ASCS customers (Top 10 Enterprise customers in every industry) to develop and execute high-impact partnerships by aligning interests and objectives across Amazon's diverse portfolio of supply chain businesses and services. Key job responsibilities This role will be highly visible at the most senior levels of ASCS and Amazon. You will need to work collaboratively to build a comprehensive strategy for ASCS customers with internal leadership teams across 6+ supply chain services (first, middle and last mile), who are all externalizing parts of Amazon's supply chain to be deliver value to customers and their direct customers beyond amazon.com. You will work across multiple services to help evaluate, negotiate and ultimately cross-sell transportation and logistics services thus informing an overall strategy for execution of end-to-end supply chain sales. You will also help establish commercial frameworks for negotiation, including integrated proposals across multiple services. You will be responsible for sharing customer feedback from key strategic accounts on how to deliver an enterprise-grade commercial, operational, and product solution to a diverse and often senior group of stakeholders, and can influence leadership at internal organizations who may be reluctant to change or having competing priorities. You dive deep and provide thoughtful analysis, but have a bias for action, focused on quickly gaining enough context to enable informed decision-making. You will be required to handle multiple projects and act as a trusted advisor to Amazon and customer executives, and position position ASCS offerings as a lever to impact strategic priorities such as growth, risk management, and innovation. BASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience - 7+ years of professional or military experience - Bachelor's degree - Experience developing strategies that influence leadership decisions at the organizational level PREFERRED QUALIFICATIONS- Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner - Experience selling to Fortune 1000 or Global 2000 organizations - Strong oral and written communication skills to explain complex issues and influence stakeholders internally and externally. - Strong understanding of supply chain technologies, business models, and trends. - Ability to build and maintain a network of relationships to help navigate complex situations and foster long-term opportunities. - 10+ years in in technology or supply chain business development, consulting, or investment banking experience - Knowledge of Amazon's supply chain ecosystem and service offerings - Experience with digital transformation initiatives in supply chain - Experience with buy vs. build analysis and considerations. - Experience structuring and negotiating successful partnership go-to-market sales motions. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $158,400/year in our lowest geographic market up to $262,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $158.4k-262k yearly 2d ago
  • Head of Lifecycle Marketing, Shopbop

    Amazon Stores 4.7company rating

    New York, NY job

    Shopbop.com is looking for a strategic Head of Lifecycle Marketing to lead and evolve our global Email and Push notification programs, while driving growth for our mobile App. This role is critical to driving revenue growth and customer engagement through a best-in-class customer marketing experience. The Head of Lifecycle Marketing will own the strategic vision for Shopbop's lifecycle marketing initiatives, leading a team that includes established marketers. They will partner with CRM to architect customer journey strategies and oversee the evolution of our personalization and automation capabilities. The Head of Lifecycle Marketing will own reporting and goal-setting for the Email, Push, and App channels and advocate for innovations that drive long-term growth. The right candidate will be analytical, customer-focused, thrive in a fast-paced environment with many competing priorities, and partner across teams effectively. They will bring strategic vision, analytical depth, and cross-functional leadership skills to transform our customer engagement. This role sits within the Marketing organization, reporting to the Head of Digital Commerce & Content Key job responsibilities • Define comprehensive strategic vision for Email, Push notifications, and App channels aligned with Shopbop's business goals and growth targets. • Guide the evolution of our lifecycle marketing program across all stages of the journey (acquisition, retention, lapsed, etc.) informed by customer insights, strategic testing, and optimization • Lead strategic planning, forecasting, and goal-setting across channels, providing executive-level insights and recommendations. • Architect next-generation personalization and automation strategies to enhance customer lifetime value • Develop segmentation to improve targeting and relevancy of campaigns • Champion technology investments and platform enhancements to enable advanced capabilities • Collaborate on the evolution of customer loyalty initiatives, improving program value and driving engagement across customer segments • Design framework for testing, measuring, and optimizing channel performance and customer engagement • Develop strategic partnerships across CRM, Product, Tech, and Creative to drive transformation initiatives • Maintain a high bar for marketing creative and copy across all messaging touch points • Own the marketing budget for Email & Push channels, including 3rd party vendor relationships and contracts • Stay abreast of industry trends in email/push marketing, CRM, and marketing automation • Mentor and develop team members while fostering a culture of innovation and customer obsession BASIC QUALIFICATIONS- 7+ years of professional non-internship marketing experience - 5+ years of developing and managing acquisition marketing or channel programs experience - Experience using data and metrics to drive improvements - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience building, executing and scaling cross-functional marketing programs - Experience developing and executing campaigns across a multitude of timezones and languages - Strong technical understanding and fundamental knowledge of email tools and systems (Salesforce preferred) - Proficiency with HTML and email coding - Experience devising marketing campaigns to support mobile App - Experience using analytics platforms and advanced Microsoft Excel and Office skills - Strong analytical and problem-solving skills - Highly organized, excellent attention to detail while seeing the big picture - Excellent communication (written and verbal) and interpersonal skills - Experience managing 3rd party vendor relationships - Comfortable leading presentations and communicating with senior leadership - 2+ years of managerial experience - Bachelor's degree in a related field PREFERRED QUALIFICATIONS- Experience working in an online fashion setting - Strong interest in and familiarity with fashion - Experience with SMS marketing Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $106.4k-185k yearly 2d ago
  • Data Center Chief Engineer, Data Center Eng Ops

    Amazon Data Services, Inc. 4.7company rating

    Fairless Hills, PA job

    Amazon Web Services (AWS) is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA). - Provide training and guidance to Engineering Operations Technicians and responsible for working with Facility Manager (FM) to set team culture. - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - May assist in the build out of new facilities and assist in projects to increase current facility efficiency - Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. - Communicate complex technical information to a non-technical audience. - Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency - Ensure all safety procedures are adhered to by vendor and Amazon staff - Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance. - Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks Physical Requirements: - Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: - Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds - Maintain balance and perform construction tasks while on a ladder - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position - Work in an environment requiring provided ear protection A day in the life This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment that supports servers that must maintain better than 99.999% uptime. Equipment will include but is not limited to stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. The CE directs, trains and supports technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. They manage projects from conception to completion. These projects involve independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of relevant technical position, or 2+ years of professional or military experience - 3+ years of electrical or mechanical experience - 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience PREFERRED QUALIFICATIONS- 3+ years of construction or project management experience - operating engineering license such as DC II, DC III, or equivalent - Experience in construction or project management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $83.1k-185k yearly 4d ago
  • Sr. Solutions Architect, DynamoDB AI Ops

    Amazon Web Services, Inc. 4.7company rating

    Seattle, WA job

    We're seeking an experienced Solutions Architect to drive DynamoDB optimization initiatives across Amazon's internal organizations. In this role, you'll work with critical internal teams to analyze, optimize, and improve how Amazon's services utilize DynamoDB, our industry-leading NoSQL database service that powers much of Amazon's retail and AWS infrastructure. Key job responsibilities - Partner with internal teams to analyze current DynamoDB usage patterns and identify optimization opportunities - Design and implement solutions to improve database efficiency and performance - Provide technical guidance and best practices for DynamoDB implementation - Collaborate with capacity planning teams to optimize resource utilization - Drive standardization of DynamoDB best practices across organizations - Conduct deep-dive analyses of DynamoDB usage patterns across internal services - Partner with TPMs and the Capacity & Forecasting team to implement optimization strategies - Review and optimize existing access patterns, partition key designs, and capacity provisioning - Drive adoption of DynamoDB best practices across internal teams - Identify opportunities for cost savings through improved database utilization - Work directly with service teams to implement recommended changes BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 3+ years of design, implementation, or consulting in applications and infrastructures experience - 10+ years of IT development or implementation/consulting in the software or Internet industries experience PREFERRED QUALIFICATIONS- 5+ years of infrastructure architecture, database architecture and networking experience - Knowledge of SAP systems (like SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs - Experience working with end user or developer communities Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $138.2k-239k yearly 5d ago
  • Senior Systems Development Engineer, Device OS Builder Tools

    Amazon.com Services LLC 4.7company rating

    Bellevue, WA job

    The Device OS organization owns the OS solutions that run on Amazon Devices such as the Fire Tablets, Fire TV, and Amazon Echo. This team is responsible for the Developer Tools and Services that enable developers across the company to track, develop, review, build, and test high quality software for these platforms. As a Senior Systems Development Engineer, you will be solving challenging problems and developing scalable, high-performing solutions that require minimal long term sustaining and development support. You will partner with Systems Engineers, Network Engineers and Software Engineers to develop simple and efficient technology that supports our test and development platforms.. We value ingenuity, simplicity, and scalability in our designs. In your day-to-day work you will focus on automation of complex tasks to allow our business to scale with customer demand. Key job responsibilities - Influence strategy and roadmap through your technical and non-technical insights. - Instrument, monitor, and drive improvements through metrics on the success of your tools and services. - Participate in designing, prototyping, building, and maintaining reliable and high-performance tools and services. - Analyze and improve availability, efficiency, capacity, scalability, security, performance and user experience of our services. - Mentor junior team members in career growth. BASIC QUALIFICATIONS- 6+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience - 6+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience - 6+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production - 4+ years of deploying and operating in a Linux/Unix environment experience PREFERRED QUALIFICATIONS- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience taking a leading role in building complex software or computing infrastructure that has been successfully delivered to customers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $136.1k-235.2k yearly 5d ago
  • Packaging Technician -- MERDC5695859

    Compunnel Inc. 4.4company rating

    Round Rock, TX job

    We are seeking a Packaging Technician to join our team. This role requires a minimum of a High School Diploma, with an associate's degree preferred, and prior experience in the Life Science industry. The Packaging Technician will be responsible for labeling and packaging reference standard solutions and neat material aliquots to support cli catalog and custom-specific products. The position involves executing labeling and packaging projects, maintaining accurate batch records, and ensuring compliance with quality and safety policies. Interviews will be conducted in two stages: the first virtually and the second on-site. Key Responsibilities Label and package reference standard solutions and neat material aliquots Execute labeling, relabeling, and packaging projects as designed and documented Initiate forms or batch records for labeling and packaging projects Review batch records and forms to ensure completeness and accuracy prior to execution Complete budgets and ensure projects are finished on time Communicate delays and ensure customer requirements are met Perform work in compliance with Quality and Safety policies Maintain good housekeeping practices in the work area Required Qualifications High School Diploma or GED minimum Experience in the Life Science industry Ability to follow documented procedures and maintain accurate records Strong attention to detail and organizational skills Effective communication skills Preferred Qualifications Associate's degree Prior experience with packaging or labeling in a regulated environment
    $32k-39k yearly est. 20h ago
  • Senior Data Governance Consultant (Informatica)

    Paradigm Technology 4.2company rating

    Plano, TX job

    Senior Data Governance Consultant (Informatica) About Paradigm - Intelligence Amplified Paradigm is a strategic consulting firm that turns vision into tangible results. For over 30 years, we've helped Fortune 500 and high-growth organizations accelerate business outcomes across data, cloud, and AI. From strategy through execution, we empower clients to make smarter decisions, move faster, and maximize return on their technology investments. What sets us apart isn't just what we do, it's how we do it. Driven by a clear mission and values rooted in integrity, excellence, and collaboration, we deliver work that creates lasting impact. At Paradigm, your ideas are heard, your growth is prioritized, your contributions make a difference. Summary: We are seeking a Senior Data Governance Consultant to lead and enhance data governance capabilities across a financial services organization The Senior Data Governance Consultant will collaborate closely with business, risk, compliance, technology, and data management teams to define data standards, strengthen data controls, and drive a culture of data accountability and stewardship The ideal candidate will have deep experience in developing and implementing data governance frameworks, data policies, and control mechanisms that ensure compliance, consistency, and trust in enterprise data assets Hands-on experience with Informatica, including Master Data Management (MDM) or Informatica Data Management Cloud (IDMC), is preferred This position is Remote, with occasional travel to Plano, TX Responsibilities: Data Governance Frameworks: Design, implement, and enhance data governance frameworks aligned with regulatory expectations (e.g., BCBS 239, GDPR, CCPA, DORA) and internal control standards Policy & Standards Development: Develop, maintain, and operationalize data policies, standards, and procedures that govern data quality, metadata management, data lineage, and data ownership Control Design & Implementation: Define and embed data control frameworks across data lifecycle processes to ensure data integrity, accuracy, completeness, and timeliness Risk & Compliance Alignment: Work with risk and compliance teams to identify data-related risks and ensure appropriate mitigation and monitoring controls are in place Stakeholder Engagement: Partner with data owners, stewards, and business leaders to promote governance practices and drive adoption of governance tools and processes Data Quality Management: Define and monitor data quality metrics and KPIs, establishing escalation and remediation procedures for data quality issues Metadata & Lineage: Support metadata and data lineage initiatives to increase transparency and enable traceability across systems and processes Reporting & Governance Committees: Prepare materials and reporting for data governance forums, risk committees, and senior management updates Change Management & Training: Develop communication and training materials to embed governance culture and ensure consistent understanding across the organization Required Qualifications: 7+ years of experience in data governance, data management, or data risk roles within financial services (banking, insurance, or asset management preferred) Strong knowledge of data policy development, data standards, and control frameworks Proven experience aligning data governance initiatives with regulatory and compliance requirements Familiarity with Informatica data governance and metadata tools Excellent communication skills with the ability to influence senior stakeholders and translate technical concepts into business language Deep understanding of data management principles (DAMA-DMBOK, DCAM, or equivalent frameworks) Bachelor's or Master's Degree in Information Management, Data Science, Computer Science, Business, or related field Preferred Qualifications: Hands-on experience with Informatica, including Master Data Management (MDM) or Informatica Data Management Cloud (IDMC), is preferred Experience with data risk management or data control testing Knowledge of financial regulatory frameworks (e.g., Basel, MiFID II, Solvency II, BCBS 239) Certifications, such as Informatica, CDMP, or DCAM Background in consulting or large-scale data transformation programs Key Competencies: Strategic and analytical thinking Strong governance and control mindset Excellent stakeholder and relationship management Ability to drive organizational change and embed governance culture Attention to detail with a pragmatic approach Why Join Paradigm At Paradigm, integrity drives innovation. You'll collaborate with curious, dedicated teammates, solving complex problems and unlocking immense data value for leading organizations. If you seek a place where your voice is heard, growth is supported, and your work creates lasting business value, you belong at Paradigm. Learn more at ******************** Policy Disclosure: Paradigm maintains a strict drug-free workplace policy. All offers of employment are contingent upon successfully passing a standard 5-panel drug screen. Please note that a positive test result for any prohibited substance, including marijuana, will result in disqualification from employment, regardless of state laws permitting its use. This policy applies consistently across all positions and locations.
    $76k-107k yearly est. 20h ago
  • Fashion Designer

    Psi (Proteam Solutions 3.9company rating

    New York, NY job

    Designer - Women's Sleep and Intimates **Portfolio Required (Hybrid - Manhattan) The Designer will be responsible for supporting the design and development of new and existing products. This position assists in executing the style, appearance, and fit characteristics of apparel categories, contributing to both seasonal concepts and continuous product improvement. The Designer works under close direction and often receives task-based assignments rather than full ownership of a product line, while still performing some original concept development. Key Responsibilities Assist in creating product designs through sketching, CAD illustration, fabric research, and concept development Contribute to the identification and selection of key fabrics, colors, prints, patterns, and materials Shop the retail market to research trends, consumer preferences, and competitive insights Support the development of prototypes by partnering closely with Technical Design to ensure accurate fit, function, and construction Maintain design accuracy through clear communication, updated files, and consistent documentation Collaborate with cross-functional teams throughout the design and development cycle Utilize PLM tools to manage styles, updates, and technical specifications Prepare presentations, design boards, sketches, and other visual materials as needed Qualifications Bachelor's degree in Design or equivalent experience 2-3 years of professional apparel design experience Strong understanding of garment construction, fit, and fabrication Experience supporting multiple categories, including lounge or fully fashioned knitwear preferred Technical Skills Strong CAD illustration skills Tech pack creation with technical knowledge of sleepwear, lounge construction, and fully fashioned knits Centric PLM proficiency and efficiency Ability to work under tight deadlines with strong attention to detail What Stands Out in a Candidate Demonstrated expertise in tech pack creation and garment construction Advanced CAD illustration capabilities with a clear, detailed portfolio Strong PLM (Centric) proficiency Experience contributing trend-relevant concepts in lounge or fully fashioned categories
    $43k-61k yearly est. 4d ago
  • Full-Stack Engineer (Python)

    Brio Digital 4.0company rating

    Dallas, TX job

    Senior Full-Stack Engineer - VC-backed AI Engineering Organisation - Dallas, TX (Hybrid) Job Title: Senior Full-Stack Engineer Contract/Perm: Contract Duration: 12 months Day Rate/Salary: Competitive Overview A high-growth AI engineering organisation is seeking a hands-on engineer to build cloud-native applications that integrate advanced agentic AI capabilities. You'll work end-to-end across backend services, APIs, deployment and observability - shaping production-ready systems at scale. What You'll Do Build and maintain full-stack applications embedding AI-driven components. Partner with AI engineers to productise GenAI workflows and APIs. Develop scalable backend services in Python or Golang. Manage CI/CD pipelines, Kubernetes workloads and cloud deployment. Support architectural decisions and continuous optimisation. Ensure high reliability, monitoring and operational readiness. What You'll Bring 7+ years in full-stack or backend engineering. Strong Python expertise (Golang beneficial). Experience with cloud-native engineering (GCP preferred). Kubernetes, microservices, API integration and CI/CD proficiency. Exposure to agentic AI frameworks or automation workflows. Strong problem-solving, collaboration and ownership mindset. Nice-to-Have Low-code platform exposure (e.g., AppSheet). Experience integrating LLM APIs. Background in pod-based or agile delivery. Package & Setup Competitive day rate, fast interview process, hybrid working pattern in Dallas. The engagement begins ASAP. How to Apply DM me or reply here; Brio Digital are managing this confidential search.
    $106k-139k yearly est. 20h ago
  • Project Coordinator

    GTS Technology Solutions 4.1company rating

    Dallas, TX job

    Job Title: Project Coordinator Job Type: Direct Hire Compensation: $55,000-$62,000 GTS Technology Solutions has a full-time position for a Project Coordinator to serve one or more program clients to oversee the operations of the various Information Technology ticket, warranty and inventory management support functions. Individual is responsible for all GTS related activities required to maintain systems, records and databases containing information regarding licenses, warranties, and service agreements for the organizations hardware life cycle support functions. This role assists in minimizing the customers hardware costs through product standardization, end user device tracking, and reporting status to both GTS and customer management. The ideal candidate is capable to work under minimal supervision and will have extensive latitude for initiative and independent judgment to the mutual benefit of GTS and customers. All job duties are to be performed in compliance with internal policies, customer requirements and obligations with detail, rigor and accuracy to meet contractual obligations and customer satisfaction expectations. The Project Coordinator must maintain a high degree of customer service for all support queries and adhere to all service Level Agreements (SLAs) and related expectations. The Project Coordinator will also take ownership of user problems and be proactive when dealing with user issues, as well as other duties as assigned by GTS management. Skills and Experience: Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude. Logs, addresses and resolves all assigned incidents; engages company, customer or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility. Hardware support may include, but is not limited to Dell, Lenovo and Acer desktop PC's, laptops and tablets. Ensures the end-to-end customer experience and provides a single point-of-contact for the customer. Adheres to and supports ITIL standards, policies, and procedures. Maintains and protects confidentiality with regard to all aspects of customer and employee information. Maintain a high degree of customer service for all support queries, ticket response urgency, and adhere to all Service Level Agreements (SLA's). Demonstrated management and decision-making skills concerning Information Systems policies, processes, and procedures, with a proved track record of completing tasks and maintain the highest level of end user experience per Service Manual Management. Performs other duties and responsibilities as assigned by management Requirements: Relevant experience with the ability to adapt to position quickly Excellent customer service, written and oral skills Strong proficiency in Microsoft Excel and various data management functions Familiarity with service management systems (such as NetSuite, ServiceNow, etc.) Working knowledge of inventory management systems Experience working in a team-oriented, collaborative environment Excellent organizational skills to manage multiple moving pieces, many people and situations Strong critical-thinking skills to establish action plans and routinely assess their effectiveness Problem solving skills to anticipate issues before they occur and handle them appropriately if they occur Self-motivated and goal driven, with the ability to multitask and to effectively prioritize and execute tasks in a fast-paced environment. Ability to coordinate multiple tasks, status actions items, respond to changing priorities, and react to short deadlines Creating and maintaining process documentation Willingness to do whatever it takes to achieve success Willing to travel up to 25% of the time Must pass a Criminal Justice Information Systems (CJIS) background check upon hire. Desired: Relevant qualification (e.g., CPIM) a plus BS/BA in business administrations, logistics or relevant field Education and Experience: Bachelor's degree in Computer Science or related field or equivalent experience preferred. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 25-50 pounds at times. Local travel to customer sites as needed. Pay Type: Salary Non-Exempt GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual. GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify. For more information about E-Verify, please visit E-Verify's official website.
    $55k-62k yearly 4d ago
  • Research And Development Scientist -- FGDC5690332

    Compunnel Inc. 4.4company rating

    Plano, TX job

    About: Founded in 1985, we are committed to helping athletes optimize their health and performance through research and education in hydration and nutrition science. As a part of the Life Sciences Living Labs group, this contract Scientist will be tasked with supporting the capabilities for applied research, innovation, technology, and athlete service. Role Overview: You will support technology initiatives that advance our broader Living Labs. You will play a key role in executing and managing clinical research studies focused on hydration science, collaborating with multidisciplinary teams and ensuring research is conducted to the highest ethical and scientific standards. Key Responsibilities: Lead and manage clinical trials related to hydration science, including protocol refinement, participant recruitment, and study execution. Demonstrating knowledge of exercise physiology, sports nutrition science, laboratory testing, research studies, and good clinical practice (GCP) guidelines. Assisting with the conduct of all sports science testing, including elite athlete and clinical research trial participants, which includes a variety of lab- and field-based assessments such as metabolic, body composition, biochemical, and neuromuscular assessments. Helping collect data, organize data sheets, prepare reports, enter data into spreadsheets and database, and create/file study regulatory documents (i.e. CRF) in compliance with GCP and clinical research and service provision. Exhibiting strong communication skills with key internal and external partners. Effectively managing projects, including coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects. Set deadlines, assign responsibilities, and amplify project deliverables to appropriate leadership and internal stakeholders. Assisting with study participant recruiting and scheduling/coordinating visits to the lab as needed.
    $60k-78k yearly est. 20h ago

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