Order caller demographics and statistics in the US
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Order caller demographics by:
Order caller gender statistics
71.9% of order callers are women and 28.1% of order callers are men.
- Female, 71.9%
- Male, 28.1%
Order caller gender ratio
| Gender | Percentages |
|---|---|
| Female | 71.9% |
| Male | 28.1% |
Order caller gender pay gap
Women earn 95¢ for every $1 earned by men
Male income
$37,946
Female income
$36,083
Order caller gender ratio over time
This data breaks down the percentage of men and women in order caller positions over time. Currently, 71.9% of order callers are female.
Order caller gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 34.40% | 65.60% |
| 2011 | 35.99% | 64.01% |
| 2012 | 34.84% | 65.16% |
| 2013 | 33.14% | 66.86% |
| 2014 | 39.04% | 60.96% |
| 2015 | 36.67% | 63.33% |
| 2016 | 41.97% | 58.03% |
| 2017 | 41.87% | 58.13% |
| 2018 | 30.50% | 69.50% |
| 2019 | 24.96% | 75.04% |
| 2020 | 25.49% | 74.51% |
| 2021 | 28.13% | 71.88% |
Order caller related jobs gender ratio
We compared order callers with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Order Caller | 28% | 72% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Order caller demographics by race
The most common ethnicity among order callers is White, which makes up 63.9% of all order callers. Comparatively, 15.5% of order callers are Hispanic or Latino and 9.5% of order callers are Black or African American.
- White, 63.9%
- Hispanic or Latino, 15.5%
- Black or African American, 9.5%
- Asian, 5.9%
- Unknown, 4.3%
- American Indian and Alaska Native, 0.9%
Order caller race
| Order caller race | Percentages |
|---|---|
| White | 63.9% |
| Hispanic or Latino | 15.5% |
| Black or African American | 9.5% |
| Asian | 5.9% |
| Unknown | 4.3% |
| American Indian and Alaska Native | 0.9% |
Order caller race and ethnicity over time
See how order caller racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Order caller race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 68.33% | 10.26% | 3.97% | 15.47% |
| 2011 | 68.62% | 10.67% | 4.60% | 13.73% |
| 2012 | 68.19% | 11.29% | 4.25% | 14.37% |
| 2013 | 66.94% | 9.57% | 6.46% | 14.68% |
| 2014 | 68.78% | 10.61% | 4.63% | 13.96% |
| 2015 | 66.49% | 11.31% | 4.53% | 14.55% |
| 2016 | 64.51% | 10.18% | 6.54% | 15.42% |
| 2017 | 67.77% | 11.12% | 3.90% | 15.43% |
| 2018 | 66.94% | 11.74% | 5.29% | 13.07% |
| 2019 | 66.86% | 9.13% | 6.85% | 14.85% |
| 2020 | 63.86% | 9.81% | 4.32% | 16.60% |
| 2021 | 63.88% | 9.45% | 5.95% | 15.55% |
Order caller wage gap by race
| Ethnicity | Salary |
|---|---|
| Unknown | $36,498 |
| White | $37,154 |
| Black or African American | $38,477 |
| Asian | $39,464 |
| Hispanic or Latino | $38,210 |
Average order caller age
See how the average age of order callers varies based on ethnicity and gender.
Male
Female
Order caller age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Unknown | 29.5 | 44 |
| White | 39.5 | 48 |
| Black or African American | 37.5 | 48 |
| Asian | 38 | 43.5 |
| Hispanic or Latino | 34 | 45 |
Order caller age breakdown
The average age of order callers is 40+ years years old, representing 59% of the order caller population.
Order caller age breakdown
| Order Caller Years | Percentages |
|---|---|
| 40+ years | 59% |
| 30-40 years | 24% |
| 20-30 years | 17% |
Order caller educational attainment
- High School Diploma, 38%
- Associate, 38%
- Bachelor's, 13%
- Other Degrees, 11%
Order callers by degree level
| Order caller degree | Percentages |
|---|---|
| High School Diploma | 38% |
| Associate | 38% |
| Bachelor's | 13% |
| Other Degrees | 11% |
Order caller jobs you might like
Order caller wage gap by degree level
| Education | Salary |
|---|---|
| Master's Degree | $44,960 |
| High School Diploma or Less | $34,329 |
| Bachelor's Degree | $40,513 |
| Some College/ Associate Degree | $35,375 |
Order caller employment statistics
Company size where order callers work
Below, you can see the size of companies where order callers work.
Order caller jobs by employer size
| Company size | Percentages |
|---|---|
| 50 - 100 employees | 13% |
| 100 - 500 employees | 19% |
| 500 - 1,000 employees | 19% |
| 1,000 - 10,000 employees | 19% |
| > 10,000 employees | 31% |
Order caller jobs by industry
The most common industries for order callers are retail, media and manufacturing.
Order caller industry statistics
| Industry | Percentages |
|---|---|
| Retail | 24% |
| Media | 18% |
| Manufacturing | 12% |
| Fortune 500 | 12% |
| Hospitality | 12% |
| Education | 6% |
| Internet | 6% |
| Technology | 6% |
| Professional | 6% |
Order caller turnover and employment statistics
Order caller unemployment rate over time
The unemployment rate for order callers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Order caller unemployment rate by year
| Year | Order caller unemployment rate |
|---|---|
| 2010 | 11.90% |
| 2011 | 9.62% |
| 2012 | 10.38% |
| 2013 | 9.27% |
| 2014 | 7.91% |
| 2015 | 6.09% |
| 2016 | 5.73% |
| 2017 | 5.47% |
| 2018 | 4.57% |
| 2019 | 4.69% |
| 2020 | 5.11% |
| 2021 | 7.50% |
Average order caller tenure
The average order caller stays at their job for 1-2 years, based on the 38 order callers resumes in Zippia's database.
Order caller tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 50% |
| 1-2 years | 16% |
| 3-4 years | 16% |
| 5-7 years | 16% |
| 8-10 years | 0% |
| 11+ years | 3% |
Order caller LGBT ratio compared to similar jobs
Review the percent of order callers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Order Caller | 5.53% | - |
| Eligibility Worker | 6.73% | 19,954 |
| Logistics Service Representative | 7.19% | 124,930 |
| Document Clerk | 8.60% | 99,244 |
| Credit Rating Inspector | 8.99% | 21,641 |
| Coordinator Of Library Services | 11.16% | 71,812 |
| Employment Assistant | 15.31% | 4,946 |
Similar order caller jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Eligibility Worker | 6.73% | 19,954 |
| Logistics Service Representative | 7.19% | 124,930 |
| Document Clerk | 8.60% | 99,244 |
| Credit Rating Inspector | 8.99% | 21,641 |
| Coordinator Of Library Services | 11.16% | 71,812 |
| Employment Assistant | 15.31% | 4,946 |
Foreign languages spoken by order callers
- Spanish, 100.0%
Order caller languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 100.0% |