Order picker/packer vs order fulfillment specialist

Differences between order picker/packer and order fulfillment specialist duties and responsibilities

Order picker/packer example responsibilities.

• Used WMS and RF systems to pick and stage customer specify orders and lead a team of employees.
• Fill out bills of lading for shipping on trucks, ensuring pallets are wrapped properly and will hold up during shipment.
• Bring complete orders to the fed ex area.

Order fulfillment specialist example responsibilities.

• Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
• Manage escalations and expedites process in support of shorten interval requests.
• Perform comprehensive warehouse duties, which include quality control, inventory management and shipping and receiving logistics.
• Apply appropriate sales tax to each invoice as required by that county.
• Create spreadsheets create by EDI process to convert orders into a readable format for vendors.
• Note account of such delay or cancellation of shipment and any tracking number from USPS.
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