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Partner operations manager skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Karen Kus,

Nina Woodard

Below we've compiled a list of the most critical partner operations manager skills. We ranked the top skills for partner operations managers based on the percentage of resumes they appeared on. For example, 19.6% of partner operations manager resumes contained partner operations as a skill. Continue reading to find out what skills a partner operations manager needs to be successful in the workplace.

15 partner operations manager skills for your resume and career

1. Partner Operations

Here's how partner operations managers use partner operations:

Partner Operations: I coordinated, on average, 110 partner opportunities per month.
Supervised and trained Partner Operations Team of five full time representatives.

2. Project Management

Here's how partner operations managers use project management:

Project management for new account implementations and all aspects of project management for service delivery platform.
Managed company operations including estimating, sales and service, scheduling, accounting, human resource duties and project management.

3. Process Improvement

Here's how partner operations managers use process improvement:

Devised and implemented critical process improvements and provided real-time problem solving.
Identify, lead and manage interdependent vendor funds process improvement initiatives.

4. Business Operations

The operations that carry out the inner working of an organization are called business operations. From creating products, to marketing them, business operations play a vital role in every step.

Here's how partner operations managers use business operations:

Enhanced business operations to improve performance, efficiency, and provide superior customer service.
Ensured that day-to-day business operations ran smoothly.

5. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how partner operations managers use business development:

Analyzed business development and monitored market trends.
Direct daily operations of 12 staff; evaluate and improve processes and drive business development efforts.

6. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how partner operations managers use crm:

Performed listening sessions and utilized live monitoring to give immediate feedback so that CRM was implemented during each right party contact.
Reviewed the CRM education module during individual and team meetings, to ensure the platform is used correctly and effectively.

7. Conflict Resolution

Conflict resolution is an often necessary skill in business, employed for processes such as contract negotiations, legal matters, and even personal, emotional situations and conflicts. It is the ability to find and create an appropriate and peaceful solution to some sort of dilemma or argument in which two or more parties are involved. The resolution itself must benefit and satisfy all parties and this is what makes it so difficult to reach a peaceful point sometimes.

Here's how partner operations managers use conflict resolution:

Managed employees relations and conflict resolution, and administered resulting corrective or disciplinary action.
Managed conflict resolution with staff.

8. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how partner operations managers use account management:

Applied my problem solving, budgets and account management skills to increase revenue during the second year by 10%.
Ground up development of processes and procedures for project and account management.

9. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how partner operations managers use payroll:

Managed all administrative work including scheduling, accounts receivable, payroll, and maintaining employee records and current business licenses.
Managed the daily operations including employee relations, book-keeping, payroll, and maintaining state and federal regulations.

10. Customer Support

Here's how partner operations managers use customer support:

Managed a team of 5 Customer Support Managers and 65 Partner support representatives.
Provide operational and analytical Sales and Partner support as Primary contact for reseller partners managing back-office operations and customer support.

11. Financial Management

Here's how partner operations managers use financial management:

Provided superior administrative support to president, including correspondence, legal documents, financial management, and communications and policy compliance.
Maintain financial management controls and computerized accounting systems and institute budget expenditures assuring compliance with related policies, procedures and regulations.

12. KPI

Here's how partner operations managers use kpi:

Established KPI's by implementing standards and accountability within the facility in order to improve the overall operating efficiency and profitability.
Trained new General Managers on company policies, operating systems, and financial tool-kit and KPI definitions/expectations.

13. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how partner operations managers use human resources:

Supervised all aspects of human resources including; orienting, training, counseling, scheduling and disciplining employees 2.
Developed and implemented Strategic Business, Human Resources, Sales and Marketing Plans.

14. Operational Systems

Here's how partner operations managers use operational systems:

Introduced new and efficient accounting, financial and operational systems.
Managed the effectiveness and efficiency of operational systems and processes/policies to support organization's mission; specifically, supported management reporting/information.

15. Inventory Control

Here's how partner operations managers use inventory control:

Developed an order processing and inventory control system to efficiently and quickly processing orders and satisfies customer needs.
Partner & Operations Manager; Responsible for all Accounting, Production, Materials Management, Inventory Control.

What skills help Partner Operations Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on partner operations manager resumes?

Karen Kus

Assistant Director of Career Services, SUNY Potsdam

Employers hiring candidates with a history degree are seeking transferable skills that can be applied in various roles and settings. These skills include writing, communication, research, organization, computer-based skills, and problem-solving. The best thing a candidate can do to increase marketability is to elaborate on how they obtained or utilized those skills, rather than simply listing them. Employers need to have an understanding of how you made use of your skill and what results came from your actions. Make these skills shine on your resume by giving them substance.

What partner operations manager skills would you recommend for someone trying to advance their career?

Nina Woodard

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young partner operations managers need?

Craig Nathanson Ph.D.

Adjunct Lecturer, Sonoma State University

I see the essential human skills gaining importance to build a new post-covid work life. These include creativity, leading and working in teams, writing, speaking, being self-aware, and lowering bias and networking; career branding as critical areas for graduates to focus on now.

What technical skills for a partner operations manager stand out to employers?

Dr. Mary Kern Ph.D.

Associate Professor, Zicklin School of Business at Baruch College - City University of New York

- Clearly, the ability to use different forms of communication technology has become key, and as these forms evolve rapidly, employers are look for an ability to adapt, adopt, and teach them to their colleagues.

- Evidence-based management and decision-making are playing a much larger role in organizations, and thus the ability to work with quantitative data to understand situations and to help make decisions is crucial.

What soft skills should all partner operations managers possess?

Steven Bauer

Visiting Professor of Marketing, Pepperdine University, Seaver College

The new hybrid world will make leading teams more challenging. This reality will put a premium on interpersonal skills. When the NASA astronaut, Richard Arnold, spoke at Pepperdine in 2019, he mentioned that team building was the single most important ability undergraduates could develop to become a good astronaut. The same holds for graduates wanting to go into business, particularly in the post coronavirus era. As part of their skills in this area, graduates will also need to be able and committed to addressing issues in the areas of diversity, equity and inclusion.

Do you want to know more?

List of partner operations manager skills to add to your resume

The most important skills for a partner operations manager resume and required skills for a partner operations manager to have include:

Partner Operations
Project Management
Process Improvement
Business Operations
Business Development
CRM
Conflict Resolution
Account Management
Payroll
Customer Support
Financial Management
KPI
Human Resources
Operational Systems
Inventory Control

Loss Prevention
Training Materials
Oversight
Operational Aspects
SEO
Google Play
Business Plan
RAN
DOT
Vendor Relationships
Customer Relations
Quality Standards
Cost Reduction
Food Preparation
Labor Costs

Local Businesses
Guest Satisfaction
Financial Statements
Construction Projects
QuickBooks
LLC
Inventory Management
Operational Procedures
SLA
Direct Reports
Food Cost
Financial Aspects
QA
Menu Development

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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