What does a partner operations manager do?
Most likely, a partner operations manager manages administrative work in an organization or company. Partner operations managers' duties include scheduling, payroll, accounts receivable, and maintaining business licenses and employee records. They supervise different teams such as database technicians, systems administrators, and database administrators responsible for production, QA, and development system maintenance. Their job involves the establishment of monitoring and preventive programs such as training development, audit support, and regulatory interpretation.
Partner operations manager responsibilities
Here are examples of responsibilities from real partner operations manager resumes:
- Manage all administrative work including scheduling, accounts receivable, payroll, and maintaining employee records and current business licenses.
- Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
- Provide oversight for provider relations, member services, claims processing, and call center operations.
- Process payroll and administer benefits.
- Establish KPI's by implementing standards and accountability within the facility in order to improve the overall operating efficiency and profitability.
- Manage and contribute to RFP for telecommunications capital expenditure.
Partner operations manager skills and personality traits
We calculated that 20% of Partner Operations Managers are proficient in Partner Operations, Project Management, and Process Improvement. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.
We break down the percentage of Partner Operations Managers that have these skills listed on their resume here:
- Partner Operations, 20%
Partner Operations: I coordinated, on average, 110 partner opportunities per month.
- Project Management, 18%
Project management for new account implementations and all aspects of project management for service delivery platform.
- Process Improvement, 9%
Devised and implemented critical process improvements and provided real-time problem solving.
- Business Operations, 8%
Enhanced business operations to improve performance, efficiency, and provide superior customer service.
- Business Development, 7%
Analyzed business development and monitored market trends.
- CRM, 7%
Performed listening sessions and utilized live monitoring to give immediate feedback so that CRM was implemented during each right party contact.
Common skills that a partner operations manager uses to do their job include "partner operations," "project management," and "process improvement." You can find details on the most important partner operations manager responsibilities below.
Communication skills. The most essential soft skill for a partner operations manager to carry out their responsibilities is communication skills. This skill is important for the role because "top executives must be able to convey information clearly and persuasively." Additionally, a partner operations manager resume shows how their duties depend on communication skills: "oversee daily operations & communications for 22 google play tv partners. "
Leadership skills. Another essential skill to perform partner operations manager duties is leadership skills. Partner operations managers responsibilities require that "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." Partner operations managers also use leadership skills in their role according to a real resume snippet: "supported business leadership through consultation on loss prevention and incident management. "
Problem-solving skills. partner operations manager responsibilities often require "problem-solving skills." The duties that rely on this skill are shown by the fact that "top executives need to identify and resolve issues within an organization." This resume example shows what partner operations managers do with problem-solving skills on a typical day: "oversee and supervise project management for short-term and long-term solutions for website development and partner communications strategies. "
Time-management skills. Another common skill required for partner operations manager responsibilities is "time-management skills." This skill comes up in the duties of partner operations managers all the time, as "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." An excerpt from a real partner operations manager resume shows how this skill is central to what a partner operations manager does: "establish program requirements such as deadlines and milestone dates, resource allocation, marketing material specifications, budgets and quality standards. "
The three companies that hire the most partner operations managers are:
Compare different partner operations managers
Partner operations manager vs. Manager/partner
A manager/partner or managing partner is an individual who manages the daily activities of a company as well as guides its overall strategic business direction. Managing partners must cooperate with other executives, board members, and employees to implement organizational goals, procedures, and policies. They are responsible for the hiring and managing of employees and should follow the executive committee guidelines and federal and state laws and regulations. Managing partners must also maintain positive client relationships and lead the drive for new business acquisitions.
While similarities exist, there are also some differences between partner operations managers and manager/partner. For instance, partner operations manager responsibilities require skills such as "partner operations," "process improvement," "conflict resolution," and "customer support." Whereas a manager/partner is skilled in "client facing," "customer service," "partner relationships," and "strategic partnerships." This is part of what separates the two careers.
Managers/partner tend to reach similar levels of education than partner operations managers. In fact, managers/partner are 2.3% more likely to graduate with a Master's Degree and 0.8% more likely to have a Doctoral Degree.Partner operations manager vs. General manager of operations
General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that partner operations manager responsibilities requires skills like "partner operations," "project management," "crm," and "conflict resolution." But a general manager of operations might use other skills in their typical duties, such as, "customer service," "develop team," "logistics," and "continuous improvement."
General managers of operations earn similar levels of education than partner operations managers in general. They're 0.3% less likely to graduate with a Master's Degree and 0.8% less likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for partner operations managers in the next 3-5 years?
Eric Olsen
Professor, Industrial Technology and Packaging, Orfalea College of Business
Partner operations manager vs. Assistant manager of operations
An assistant operations manager is responsible for supervising staff performance and operation processes under the guidance of an operations manager. The assistant operations manager ensures the efficiency and accuracy of project management to boost client satisfaction, drive revenues, and achieve the company's objectives and profitability goals. They also help with developing strategic procedures to increase productivity and identify business opportunities to build a strong company reputation. An assistant operations manager must have excellent communication and leadership skills, especially when meeting with existing and potential clients, close partnerships, and lead teams towards project goals.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from partner operations manager resumes include skills like "partner operations," "project management," "business operations," and "business development," whereas an assistant manager of operations is more likely to list skills in "sales floor," "front end," "cash handling," and "store associates. "
Assistant managers of operations make a very good living in the finance industry with an average annual salary of $65,818. On the other hand, partner operations managers are paid the highest salary in the technology industry, with average annual pay of $103,558.assistant managers of operations typically earn similar educational levels compared to partner operations managers. Specifically, they're 4.0% less likely to graduate with a Master's Degree, and 1.0% less likely to earn a Doctoral Degree.Partner operations manager vs. Manager, center operations
The duties of a manager of center operations depend on one's industry of employment. Typically, their responsibilities revolve around overseeing business operations, setting targets, assessing the workforce's performance, and performing corrective measures on any issues or concerns. Moreover, there are also instances where they have to produce progress reports, devise strategies for optimal business performance, delegate tasks, and even manage the budget. As a manager, it is crucial to lead and encourage the team to reach goals and sales targets while implementing the company's policies and regulations.
Types of partner operations manager
Updated January 8, 2025
