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Pcb designer vs customer engineer

The differences between pcb designers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a pcb designer and a customer engineer. Additionally, a customer engineer has an average salary of $101,212, which is higher than the $74,841 average annual salary of a pcb designer.

The top three skills for a pcb designer include RF, DFM and pcb layout. The most important skills for a customer engineer are customer service, technical problems, and level agreements.

Pcb designer vs customer engineer overview

PCB DesignerCustomer Engineer
Yearly salary$74,841$101,212
Hourly rate$35.98$48.66
Growth rate3%3%
Number of jobs72,97144,709
Job satisfaction--
Most common degreeAssociate Degree, 45%Bachelor's Degree, 46%
Average age4545
Years of experience66

What does a pcb designer do?

PCB designers are professionals who use computer software programs to design printed circuit boards (PCBs), an electronic circuit that supports electronic components such as transistors, diodes, and capacitors. These designers must design and implement various circuit boards and perform revisions to apply changes that are based on the specifications of customers and engineers. They need to collaborate with the companies that fabricate and assemble PCBs to discuss the quality, cost-effective, and timely deliveries of PCBs. PCB designers must also use AutoCAD software to design schematics for the PCB systems.

What does a customer engineer do?

A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.

Pcb designer vs customer engineer salary

Pcb designers and customer engineers have different pay scales, as shown below.

PCB DesignerCustomer Engineer
Average salary$74,841$101,212
Salary rangeBetween $48,000 And $116,000Between $77,000 And $131,000
Highest paying CityBerkeley, CASan Francisco, CA
Highest paying stateRhode IslandNew Jersey
Best paying companyAppleGoogle
Best paying industryTelecommunicationStart-up

Differences between pcb designer and customer engineer education

There are a few differences between a pcb designer and a customer engineer in terms of educational background:

PCB DesignerCustomer Engineer
Most common degreeAssociate Degree, 45%Bachelor's Degree, 46%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeNortheastern UniversityStanford University

Pcb designer vs customer engineer demographics

Here are the differences between pcb designers' and customer engineers' demographics:

PCB DesignerCustomer Engineer
Average age4545
Gender ratioMale, 85.4% Female, 14.6%Male, 90.4% Female, 9.6%
Race ratioBlack or African American, 4.9% Unknown, 4.7% Hispanic or Latino, 11.4% Asian, 14.6% White, 64.2% American Indian and Alaska Native, 0.2%Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between pcb designer and customer engineer duties and responsibilities

Pcb designer example responsibilities.

  • Control and manage the testing documentation of magnetics and mechanical documents using custom small scale PDM system base on windows files.
  • Create training material, design standards and databases for component information using IPC, OrCAD CIS for MWD and LWD systems.
  • Verify with contract manufacturer that PCB assembly meets DFM & DFT guidelines.
  • Collaborate with local, national and international telecommunication providers to supply T1, DS3, OCN, E1 and Ethernet connectivity.
  • Develop software and HMI programs.
  • Experience with BGA, micro BGA packaging.
  • Show more

Customer engineer example responsibilities.

  • Lead initial product demos to Sr. management.
  • Manage the installation and support of NT scanner workstations.
  • Manage UNIX systems security and troubleshot and resolve client problems.
  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Configure and administer DNS, NTP, NFS, TCP/IP, FTP and Netscape web servers.
  • Handle planning and shipping of POS equipment, stage new equipment, respond to client queries, and resolve technical issues.
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Pcb designer vs customer engineer skills

Common pcb designer skills
  • RF, 10%
  • DFM, 7%
  • PCB Layout, 6%
  • Schematic Capture, 6%
  • IPC Standards, 4%
  • Assembly Drawings, 4%
Common customer engineer skills
  • Customer Service, 13%
  • Technical Problems, 10%
  • Level Agreements, 6%
  • Customer Satisfaction, 6%
  • Software Support, 5%
  • Preventative Maintenance, 5%

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