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  • Universal Banker

    Midland States Bank 4.0company rating

    Personal banker job in Columbia, IL

    Universal Banker Time Type: Full time At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Universal Banker Pay Range: 17.50-22.00/hr Position Summary The Universal Banker Trainee position is responsible for delivering excellent customer experiences to current and potential customers. Employees in this position will display effective communication skills and exhibit a good knowledge of the products and services offered. Also responsible for offering referral opportunities that will result in outcomes that define excellent customer service. An employee will remain in a trainee position until they have proven their ability to effectively place customers in the correct mix of product and services through needs based questioning. They must be able to regularly meet and/or exceed performance and production goals established by the Banking Center Manager. Primary Accountabilities Institutional knowledge of banking. Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds. Examines cash carefully to guard against counterfeit bills. Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts. Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences. Understanding basic knowledge of deposit and lending products & services. Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships to include determining needs and referring business partners. Assists with basic deposit account openings and maintenance requests with monitoring and coaching provided by a senior level employee. Develop sales and product knowledge allowing them to achieve personal and team goals as set. Track and monitor those sales and opportunities in the customer information software. Participate in onsite visits to customers to promote the Employee Perks at Work Program & Merchant Services. Proactively participates in outbound teleconsulting to promote and expand current client relationships. Actively participate in weekly huddles and one on one coaching sessions. Serves as relief and /or backup teller in other locations of Midland States Bank. Timely completion of all assigned learning activities. Demonstrates and models Midland States Bank core values that support the bank's culture. Participate in bank sponsored community activities and initiatives. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Position Qualifications Education/Experience: Sales and customer service background. Ability to: Stand for extended periods of time. Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs). Other Desired Qualifications: Multilingual speakers are encouraged to apply. Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************. THIS DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************. Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 17.5-22 Hourly Wage PIf110e5ba6ed8-37***********7
    $25k-30k yearly est. 4d ago
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  • Relationship Banker

    Bank of America 4.7company rating

    Personal banker job in Saint Peters, MO

    Saint Peters, Missouri;Chesterfield, Missouri **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (******************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! ****This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.** ** **Job Description:** This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. **Responsibilities:** + Executes the bank's risk culture and strives for operational excellence + Builds relationships with clients to meet financial needs + Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations + Grows business knowledge and network by partnering with experts in small business, lending, and investments + Manages financial center traffic, appointments, and outbound calls effectively + Drives the client experience + Manages cash responsibilities **Required Qualifications:** + Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client + Collaborates effectively to get things done, building and nurturing strong relationships + Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives + Is confident in identifying solutions for new and existing clients based on their needs + Communicates effectively and confidently and is comfortable engaging all clients + Has the ability to learn and adapt to new information and technology platforms + Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) + Applies strong critical thinking and problem-solving skills to meet clients' needs + Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations + Efficiently manages time and capacity + Focuses on results while acting in the best interest of the client + Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance **Desired Qualifications:** + Experience in financial services and knowledge of financial services industry, products and solutions + One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals + Six months of cash handling experience + Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance **Skills:** + Adaptability + Business Acumen + Customer and Client Focus + Oral Communications + Problem Solving + Account Management + Client Experience Branding + Client Management + Client Solutions Advisory + Relationship Building + Business Development + Pipeline Management + Prospecting + Referral Identification + Referral Management **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $30k-35k yearly est. 8d ago
  • Future Positions at Utilitra

    Utilitra

    Personal banker job in Edwardsville, IL

    Job Description At Utilitra, our employees are the cornerstone of our success, and we're dedicated to fostering an environment that reflects that. Interested in joining the Utilitra team? Provide your resume and contact information to be considered for future positions. About our Company Utilitra is a woman-owned firm specializing in utility and technology solutions. We offer design, construction, and metering services to utilities, and supply businesses and municipalities with robust technology services through our team of IT professionals. Our ability to integrate distinct specialties gives customers the opportunity to work with a coordinated team for the design and maintenance of their infrastructure. Utilitra has been recognized by the St. Louis Business Journal as a Best Places to Work finalist, one of St. Louis' 50 Fastest Growing Companies, and one of the Largest Women-Owned Businesses. We were also recognized by the St. Louis Post Dispatch as one of the area's Top Work Places. Utilitra is committed to building and sustaining an equitable and inclusive work environment where diversity is expected and valued. We believe that a diverse workforce benefits and enriches our mission, vision, and core values, and is a critical component to our company's success. Utilitra IS AN EQUAL OPPORTUNITY EMPLOYER. We proudly extend consideration for employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation, pregnancy, pregnancy-related conditions, protected veteran status, or any other criteria protected by law.
    $66k-117k yearly est. 20d ago
  • Universal Banker

    Neighbors Credit Union 3.7company rating

    Personal banker job in Florissant, MO

    Requirements Qualifications Minimum of two years experience in service delivery, with preferred cash handling experience . Proven experience in technology usage. An avid user of financial institution's online tools for personal banking. Education Preferred College Degree, must have High School Diploma or equivalent Rewards Salary Range: $20.00 - $22.00 This position is full time and will be eligible for benefits, and an annual incentive plan. We have excellent opportunities for career advancement and professional development. Schedule Monday through Friday 8:30 AM - 5:30 PM with rotating half day Saturdays. Supplemental Pay? Yes Benefits (Starting the first of the month following your start date0 Medical Dental Vision Life Insurance Short Term and Long-Term Disability HRA and FSA 401(k) with matching contributions. Tuition Reimbursement Birthday Time Off Vacation Time Off Sick Time Off - Can be used for both employee and family. Paid Parental Leave (Up to 12 weeks) Salary Description $20.00 - $22.00
    $20-22 hourly 20d ago
  • Virtual Banker

    First Bancorp 4.6company rating

    Personal banker job in Saint Louis, MO

    About this Role Our Virtual Bankers are responsible for providing an excellent client experience by meeting client needs regarding financial and service inquiries from Interactive Teller Machines (ITMs) as well as via phone or other channels. Work schedule may include some weekends and evenings and requires excellent attendance and punctuality. In this Role You Will Process a variety of transactions through ITMs including, but not limited to, checking and savings deposits and withdrawals, transfers and account balance inquiries; detecting fraud when possible. Facilitate the ITM process for clients by providing step-by-step guidance through the ITM process. Connect to clients in a way that makes the video interactive solution a personable experience. Monitor ITM machines to ensure they are working properly. Assist systems support associates and vendors to resolve any issues pertaining to the physical ITM and associated software, as needed. Manage incoming and outgoing calls, representing the bank in a positive, courteous and professional manner. Assess clients' needs and cross-sell or make sales referrals of bank products and services. Assist in online account opening fulfillments and onboarding of new bank clients Process and perform check back of various remote banking duties to ensure accuracy and compliance with standards and procedures; detect potential fraud when possible. Meet or exceed established referral goals. Maintain knowledge of cyber threats and best practices to minimize risks to the organization. Provide regular feedback to identify opportunities to improve Banker Center process, procedures and training materials Qualifications, Competencies and Skills High School diploma or equivalent. Minimum of three years experience in banking, customer service or other related area required. Bank teller or new accounts experience preferred. Associate-s degree preferred. Bi-lingual or Multi-Lingual a plus. Strong customer service orientation. Ability to maintain a friendly, helpful and courteous attitude when working with clients or co-workers under diverse conditions. Ability to communicate, verbally, through video Experience communicating via virtual technology (Skype, Face Time, Video Conf.) Comfortable on camera, maintaining a friendly and professional appearance
    $38k-63k yearly est. 3d ago
  • Universal Banker (full time with benefits)

    People S Savings Bank of Rhineland 3.4company rating

    Personal banker job in OFallon, MO

    Job Title: Universal Banker Department: Operations Reports To: Branch Manager Classification: Exempt Nonexempt The Universal Banker has both new account representative and customer service representative duties. This banker is responsible for providing courteous assistance to new and established customers in their selection of various accounts and financial services, cross-selling products and services when appropriate; and processing all new account transactions as well as offering superior customer service by processing transactions as a bank teller. Supervisor Responsibilities This position has no supervisory responsibilities. Essential Duties and Responsibilities Promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services as necessary. Cross-sells products and services to generate new business for the financial institution. Explains financial institution services/products such as checking accounts, savings accounts, IRAs, health savings accounts, certificates of deposit, safe deposit boxes, debit cards, credit cards, mobile banking, online banking/bill pay, remote deposit capture, cash management, and other bank products and services. Opens new accounts following procedures for entering customer information, verifying identity, OFAC lookup, printing forms, obtaining signatures, indexing documents, and submitting information to the core system Ensures that proper customer identification information has been collected prior to opening a new account. Issues ATM or Debit Cards and instructs customers regarding proper use. Assists customers with Internet Banking and Mobile Banking access and use. Prepares contracts and access cards as necessary to rent financial institution safe deposit boxes. Scans and indexes any necessary documents to Centerdoc. Monitors, updates and controls inventory of cards and forms related to the ATM/debit card program. Examines checks deposited to determine proper funds availability based on regulations and place holds as necessary. Accepts and accurately processes requests for name and address changes, unauthorized ACH, debit card disputes, stop payment orders, wire transfers, check orders and other similar services. Performs check back review of all new account information that has been entered on the system or on the Internet Banking system. Performs call back procedures to new users that have been added to the Internet Banking system. Prepares and mails out new debit cards monthly to customers holding cards that are scheduled to expire. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Requirements High School diploma or equivalent. Thorough knowledge of financial institution products and services. Excellent communication and customer service skills. Excellent time management skills with the ability to multi-task, and follow through with commitments. Ability to effectively interact with customers and other employees at all levels of the organization. Strong selling and cross-selling skills. Ability to work with customers under time constraints. Strong organizational, planning, prioritization and detailed orientation skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and color vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires working on weekends. This position may require travel to other branches occasionally. The noise level in the work environment is usually moderate
    $27k-30k yearly est. Auto-Apply 9d ago
  • Universal Banker - Florissant

    Bank-Shared Service

    Personal banker job in Florissant, MO

    The Universal Banker will work directly with our customers to meet their needs and support all products and services in our retail and commercial lines of business while projecting a professional and welcoming image with maintaining operational control when delivering amazing service to customers Essential Responsibilities: Responsible for providing accurate and high-quality customer service in all aspects of conducting financial transactions for customers, including cashing checks, accepting deposits, selling monetary instruments, and maintaining account records. Balancing daily transactions, verifying cash totals; is constantly aware of and monitors all account transactions for suspicious activity and assists in balancing. Customer service and problem solving in all aspects of teller operations needed. Responsible for selling a full range of retail deposit products and banking services to customers and prospective customers. Maintains a portfolio of existing customers for cross selling of bank services. Follows all Bank policies, procedures and compliance regulations. Qualifications Preferred Education, Experience, Technical Knowledge and Skills: High School diploma or equivalent. A college degree is preferred. Bank experience preferred. Must have at least six months to one year cash handling experience. Additionally, usually 2 years of sales or service experience. CNB St. Louis Bank is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $27k-35k yearly est. 11d ago
  • Universal Banker (full time with benefits)

    PSB Bank 4.4company rating

    Personal banker job in OFallon, MO

    Job Title: Universal Banker Department: Operations Reports To: Branch Manager Classification: Exempt Nonexempt The Universal Banker has both new account representative and customer service representative duties. This banker is responsible for providing courteous assistance to new and established customers in their selection of various accounts and financial services, cross-selling products and services when appropriate; and processing all new account transactions as well as offering superior customer service by processing transactions as a bank teller. Supervisor Responsibilities This position has no supervisory responsibilities. Essential Duties and Responsibilities Promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services as necessary. Cross-sells products and services to generate new business for the financial institution. Explains financial institution services/products such as checking accounts, savings accounts, IRAs, health savings accounts, certificates of deposit, safe deposit boxes, debit cards, credit cards, mobile banking, online banking/bill pay, remote deposit capture, cash management, and other bank products and services. Opens new accounts following procedures for entering customer information, verifying identity, OFAC lookup, printing forms, obtaining signatures, indexing documents, and submitting information to the core system Ensures that proper customer identification information has been collected prior to opening a new account. Issues ATM or Debit Cards and instructs customers regarding proper use. Assists customers with Internet Banking and Mobile Banking access and use. Prepares contracts and access cards as necessary to rent financial institution safe deposit boxes. Scans and indexes any necessary documents to Centerdoc. Monitors, updates and controls inventory of cards and forms related to the ATM/debit card program. Examines checks deposited to determine proper funds availability based on regulations and place holds as necessary. Accepts and accurately processes requests for name and address changes, unauthorized ACH, debit card disputes, stop payment orders, wire transfers, check orders and other similar services. Performs check back review of all new account information that has been entered on the system or on the Internet Banking system. Performs call back procedures to new users that have been added to the Internet Banking system. Prepares and mails out new debit cards monthly to customers holding cards that are scheduled to expire. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Requirements High School diploma or equivalent. Thorough knowledge of financial institution products and services. Excellent communication and customer service skills. Excellent time management skills with the ability to multi-task, and follow through with commitments. Ability to effectively interact with customers and other employees at all levels of the organization. Strong selling and cross-selling skills. Ability to work with customers under time constraints. Strong organizational, planning, prioritization and detailed orientation skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and color vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires working on weekends. This position may require travel to other branches occasionally. The noise level in the work environment is usually moderate
    $24k-30k yearly est. 10d ago
  • Universal Banker-Clayton

    Midwest Bank Centre 4.0company rating

    Personal banker job in Clayton, MO

    Objectives of this Role Engage with customers and establish rapport that encourages further engagement Assist team in achieving branch goals Provide excellent customer service Remain flexible to accommodate branch staffing needs Work independently and manage their time Follow policies and procedures, maintain accuracy Follow through on daily, weekly and monthly tasks Contribute to branch meetings and culture Essential Functions Promote products and services based on customer's needs: Understand each customer's financial goals and provide consultative advice to help them achieve their goals; go beyond basic transactional interactions to derive complete solutions tailored to each customer's unique situation. Banker will be responsible for assisting with account opening and account maintenance including completion of consumer loan applications and closings. Understanding of digital systems and its functionality: Support and promote digital banking with knowledge of all online and app-based banking solutions, online/mobile banking setup, login, and password resets while offering advice in using various digital solutions like bill pay, mobile deposit, alerts, online transfers, payments, etc. Teller transaction processing: Assist customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies and answering questions. Maintain and balance cash drawers and reconcile discrepancies. Teller will be responsible for assisting with account maintenance including completion of credit card applications. In-bound and out-bound call handling: Be proactive, using contact management methodology to build relationships over time, identifying opportunities for expanding customer relationships, making next-best product recommendations, and solving issues or problems before they arise. Referrals to business partners: Connect customers to experienced banking partners when appropriate to ensure that customers can accomplish all their financial needs within Midwest BankCentre. Assist team in achieving branch goals: Meet quarterly banker minimum standards, participate in sales, service and product training meetings and MBC@Work presentations. Understanding of federal banking regulations: Through specific on-going training, you will gain knowledge of and adhere to BSA, USA Patriot Act, AML, and Notary Public. The employee must maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies, and procedures and apply them to daily tasks. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are as required and may change at any time with or without notice. Competencies Customer Centric Focus Diversity and Inclusion Act with Integrity Collaboration and Teamwork Results Oriented/Execution Business Acumen Skills and Qualifications High School Diploma (or equivalent) is required; Associates or Bachelor's degree preferred A minimum of two years bank customer contact or retail sales experience preferred. Exceptional interpersonal and communication skills, with the ability to build rapport and engage clients effectively. Technologically savvy with the ability to quickly learn and adapt to new systems and software. Problem-solving mindset and the ability to think critically under pressure. Excellent attention to detail and organizational skills. Ability to work independently, as well as collaborate effectively within a team environment. Flexibility to work some weekends and evenings, as per business needs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Working Conditions Willing and able to travel to other locations/branches Willing and able to work required overtime. This position is hourly and full time. Generally, the position will require 40 hours per week. Evenings and weekends may be required as necessary.
    $27k-31k yearly est. 15d ago
  • Universal Bankers

    Jobs for Humanity

    Personal banker job in Arnold, MO

    Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Midland States Bank to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Midland States Bank Job Description Regular Full-Time Retail - Arnold, MO, US Yesterday Requisition ID: 2354 Salary Range: $18.00 To 18.00 Annually At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Position Summary The Universal Banker Trainee position is responsible for delivering excellent customer experiences to current and potential customers. Employees in this position will display effective communication skills and exhibit a good knowledge of the products and services offered. Also responsible for offering referral opportunities that will result in outcomes that define excellent customer service. An employee will remain in a trainee position until they have proven their ability to effectively place customers in the correct mix of product and services through needs-based questioning. They must be able to regularly meet and/or exceed performance and production goals established by the Banking Center Manager. Primary Accountabilities - Institutional knowledge of banking. - Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds. - Examines cash carefully to guard against counterfeit bills. - Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts. - Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences. - Understanding basic knowledge of deposit and lending products & services. - Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships to include determining needs and referring business partners. - Assists with basic deposit account openings and maintenance requests with monitoring and coaching provided by a senior level employee. - Develop sales and product knowledge allowing them to achieve personal and team goals as set. Track and monitor those sales and opportunities in the customer information software. - Participate in onsite visits to customers to promote the Employee Perks at Work Program & Merchant Services. - Proactively participates in outbound teleconsulting to promote and expand current client relationships. - Actively participate in weekly huddles and one on one coaching sessions. - Serves as relief and /or backup teller in other locations of Midland States Bank. - Timely completion of all assigned learning activities. - Demonstrates and models Midland States Bank core values that support the bank's culture. - Participate in bank sponsored community activities and initiatives. - The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. - May require work in a Midland office to ensure collaboration and support of internal and external customers. - Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). - Other duties as assigned. Position Qualifications Education/Experience: Sales and customer service background. Ability to: - Stand for extended periods of time. - Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs). Other Desired Qualifications: Multilingual speakers are encouraged to apply. Competencies: - Business insight - Cultivates innovation - Drives results - Makes sound decisions - Being a brand champion - Collaborates - Communicates effectively - Customer focus - Being Authentic - Emotional Intelligence - Self-development - Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident, and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at [email protected].
    $18-18 hourly 60d+ ago
  • Part Time - Universal Banker

    Bank Star 4.1company rating

    Personal banker job in Hillsboro, MO

    Universal Banker Develops and maintains retail banking business of prospective and existing customers. In addition, provides a consistent and high quality service for all banking customers by providing a variety of service functions, including processing checking and savings deposits, withdrawals, opening new accounts and initiating installment loan applications. Essential Duties and Responsibilities: Provide teller support as follows: Cash checks and pay out money after verifying that signatures are correct, that written and numerical amount agree, and that accounts have sufficient funds. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. Count and roll loose coins. Enter all transactions into computers in order to record transactions and issue computer-generated receipts. Balance cash drawers at the end of the shift. Identify and resolve transaction mistakes when debits and credits do not balance. Meet customer and security banking demands by issuing and controlling all negotiable items such as cashier's checks, money order, and etc. Balances ATM and answers costumer inquiries regarding service charges, account history, on-line banking, and mobile banking all in accordance with disclosure requirements, regulations, and consumer privacy policies. Provide platform support as follows: Initiate potential customer interaction to obtain information and explain available financial services, such as savings and checking accounts, IRA, CDs, and rent safe deposit boxes. Open accounts and explain financial services including installment loan products. Prepare and compile new customer application and information to open new accounts, IRAs, CDS and new installment loans. File IRAs closed IRAs and safe deposit box rental agreements, new and closed. Provide assistance to customers by completing forms, researching account problems, resolving complaints, and correcting records. Sign customers up for internet banking and coordinate debit card ordering. Perform, verify, and check maintenance on accounts. Explain product benefits, changes, restrictions, requirements, and any other relevant product information to customers. Provide a wide variety of customer service solutions including resolving complex transactions and sensitive customer relations issues. Cross-sell and make referrals to generate new business and deepen existing client relationships, participate in client calling activities during special deposit/loan campaigns. Take installment loan applications for personal/retail customer needs and “handing off' the processing of these applications to the appropriate associate. Participate in meetings to promote sales, product knowledge, and delivering “exceptional' customer service. Satisfactorily complete all required compliance training and comply with all regulations, policies and laws which apply and are within the scope of the position. Maintain confidentiality of customer account information. Interact and communicate with internal and external customer both in person and through in-bound and outbound phone calls. Confidently educate in person and phone-based customers on how to conduct simple banking transactions via self-service technologies (ATM, Online Banking, Mobile Banking, Debit Card usage, etc.) Learn and adapt to new information and technology platforms. Apply critical thinking and problem-solving skills to meet customer and co-worker needs. Provide support for all aspects of daily branch operations. Proactively assist retail team in achieving branch and bank goals. Work on special projects and other duties as required and assigned. Manage time efficiently. Qualifications and Educational Requirements: Requires an Associate Degree or three or more years of experience in similar position. Bachelor's degree is preferred. This position requires personal computer skills (Microsoft Office, inclusive of Word, Excel, and Outlook) and experience with database and calculators. Excellent spelling, grammar and interpersonal skills to be able to communicate in a courteous, professional, tactful and concise manner.
    $27k-33k yearly est. 8d ago
  • Universal Banker

    Midland States Bank 4.0company rating

    Personal banker job in Waterloo, IL

    Universal Banker Time Type: Full time At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Universal Banker Pay Range: 17.50-22.00/hr Position Summary The Universal Banker Trainee position is responsible for delivering excellent customer experiences to current and potential customers. Employees in this position will display effective communication skills and exhibit a good knowledge of the products and services offered. Also responsible for offering referral opportunities that will result in outcomes that define excellent customer service. An employee will remain in a trainee position until they have proven their ability to effectively place customers in the correct mix of product and services through needs based questioning. They must be able to regularly meet and/or exceed performance and production goals established by the Banking Center Manager. Primary Accountabilities Institutional knowledge of banking. Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds. Examines cash carefully to guard against counterfeit bills. Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts. Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences. Understanding basic knowledge of deposit and lending products & services. Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships to include determining needs and referring business partners. Assists with basic deposit account openings and maintenance requests with monitoring and coaching provided by a senior level employee. Develop sales and product knowledge allowing them to achieve personal and team goals as set. Track and monitor those sales and opportunities in the customer information software. Participate in onsite visits to customers to promote the Employee Perks at Work Program & Merchant Services. Proactively participates in outbound teleconsulting to promote and expand current client relationships. Actively participate in weekly huddles and one on one coaching sessions. Serves as relief and /or backup teller in other locations of Midland States Bank. Timely completion of all assigned learning activities. Demonstrates and models Midland States Bank core values that support the bank's culture. Participate in bank sponsored community activities and initiatives. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Position Qualifications Education/Experience: Sales and customer service background. Ability to: Stand for extended periods of time. Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs). Other Desired Qualifications: Multilingual speakers are encouraged to apply. Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************. THIS DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************. Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT PI7db38983da1e-37***********4
    $25k-30k yearly est. 2d ago
  • Relationship Banker

    Bank of America 4.7company rating

    Personal banker job in Chesterfield, MO

    Saint Peters, Missouri;Chesterfield, Missouri **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (******************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! ****This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.** ** **Job Description:** This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. **Responsibilities:** + Executes the bank's risk culture and strives for operational excellence + Builds relationships with clients to meet financial needs + Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations + Grows business knowledge and network by partnering with experts in small business, lending, and investments + Manages financial center traffic, appointments, and outbound calls effectively + Drives the client experience + Manages cash responsibilities **Required Qualifications:** + Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client + Collaborates effectively to get things done, building and nurturing strong relationships + Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives + Is confident in identifying solutions for new and existing clients based on their needs + Communicates effectively and confidently and is comfortable engaging all clients + Has the ability to learn and adapt to new information and technology platforms + Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) + Applies strong critical thinking and problem-solving skills to meet clients' needs + Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations + Efficiently manages time and capacity + Focuses on results while acting in the best interest of the client + Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance **Desired Qualifications:** + Experience in financial services and knowledge of financial services industry, products and solutions + One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals + Six months of cash handling experience + Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance **Skills:** + Adaptability + Business Acumen + Customer and Client Focus + Oral Communications + Problem Solving + Account Management + Client Experience Branding + Client Management + Client Solutions Advisory + Relationship Building + Business Development + Pipeline Management + Prospecting + Referral Identification + Referral Management **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $30k-35k yearly est. 8d ago
  • Universal Banker

    Neighbors Credit Union 3.7company rating

    Personal banker job in Florissant, MO

    Requirements Qualifications Minimum of two years experience in service delivery, with preferred cash handling experience . Proven experience in technology usage. An avid user of financial institution's online tools for personal banking. Education Preferred College Degree, must have High School Diploma or equivalent Rewards This position is full time and will be eligible for benefits, and an annual incentive plan. We have excellent opportunities for career advancement and professional development. Salary Range: $20.00 - $22.00, based on experience. Schedule 8:30 AM - 5:30 PM Monday through Friday, with some rotating Saturdays. Supplemental Pay? Yes Benefits Medical Dental Vision Life Insurance Short Term and Long-Term Disability HRA and FSA 401(k) with matching contributions. Tuition Reimbursement Birthday Time Off Vacation Time Off Sick Time Off - Can be used for both employee and family. Equal Opportunity Employer/Veterans/Disabled Salary Description $20.00 - $22.00
    $20-22 hourly 48d ago
  • Virtual Banker

    First Bank 4.6company rating

    Personal banker job in Saint Louis, MO

    About this Role Our Virtual Bankers are responsible for providing an excellent client experience by meeting client needs regarding financial and service inquiries from Interactive Teller Machines (ITMs) as well as via phone or other channels. Work schedule may include some weekends and evenings and requires excellent attendance and punctuality. In this Role You Will * Process a variety of transactions through ITMs including, but not limited to, checking and savings deposits and withdrawals, transfers and account balance inquiries; detecting fraud when possible. * Facilitate the ITM process for clients by providing step-by-step guidance through the ITM process. Connect to clients in a way that makes the video interactive solution a personable experience. * Monitor ITM machines to ensure they are working properly. Assist systems support associates and vendors to resolve any issues pertaining to the physical ITM and associated software, as needed. * Manage incoming and outgoing calls, representing the bank in a positive, courteous and professional manner. * Assess clients' needs and cross-sell or make sales referrals of bank products and services. * Assist in online account opening fulfillments and onboarding of new bank clients * Process and perform check back of various remote banking duties to ensure accuracy and compliance with standards and procedures; detect potential fraud when possible. * Meet or exceed established referral goals. * Maintain knowledge of cyber threats and best practices to minimize risks to the organization. * Provide regular feedback to identify opportunities to improve Banker Center process, procedures and training materials Qualifications, Competencies and Skills * High School diploma or equivalent. * Minimum of three years experience in banking, customer service or other related area required. Bank teller or new accounts experience preferred. * Associate-s degree preferred. * Bi-lingual or Multi-Lingual a plus. * Strong customer service orientation. * Ability to maintain a friendly, helpful and courteous attitude when working with clients or co-workers under diverse conditions. * Ability to communicate, verbally, through video * Experience communicating via virtual technology (Skype, Face Time, Video Conf.) * Comfortable on camera, maintaining a friendly and professional appearance Be a part of a growing company that is truly committed to its employees and clients. Consider joining the First Bank family. As a member of our family, you are part of one of the largest independent banks in the U.S. We are proud of our growth and success over the past 100 years and look forward to a bright and promising future. Diversity At First Bank one of our biggest strengths is the diversity of our people. Our mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organization. We encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skills. We strongly encourage you to apply whenever a First Bank job opportunity interests you. First Bank is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Attn: Applicants interested in a San Francisco based position: First Bank will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance. At First Bank, we embrace a hybrid work environment which allows employees to work at an alternative location depending upon the needs of their job and team. The in-office days are designed to inspire increased collaboration, development, productivity, and quick decision making. Hybrid schedules should include at least two full days in the office with more or all in-office days expected of our client facing teams and the groups that support them in the business. The range for this role takes into account many factors that First Bank considers when making hiring decisions, including but not limited to, prior experience, skill set, training, and other internal business and organizational factors. First Bank generally does not hire at or near the top of the range below. The range is driven by the geographic location of our estimated hiring location; however, the specific range may vary depending on the geographic location for remote positions. Compensation decisions depend on the specific facts and circumstances of each hiring instance. A reasonable estimate of the current pay is $18.00 to $21.50
    $18-21.5 hourly 35d ago
  • Universal Banker

    Bank-Shared Service

    Personal banker job in Washington, MO

    Bank of Washington is seeking a Universal Banker to join our team. Are you looking to be part of a growing organization that prioritizes employees, customers, community, and relationships? Excited to learn new things and work as part of a team? The Bank of Washington has an opportunity for motivated individuals to join our Retail Team. Our Retail Associates are professional, solution-oriented, and excited about helping customers. We are seeking candidates with a strong desire to cultivate meaningful financial relationships with our customers while positively contributing to a team atmosphere. Through the ability to positively contribute to your team and organization, this candidate has the opportunity for growth within our company. If you are eager, self-motivated, and looking for a career, please apply. As a Universal Banker, you will: Receive the tools, resources, and training to be successful in your role. Deliver excellent customer service both in the Branch and over the phone. Anticipate customer needs by actively listening and making recommendations of products and services based on feedback. Ensure financial transactions are completed accurately and efficiently. Develop meaningful financial connections with our customers. Educate customers on various retail products and digital solutions that improve their financial wellness. Why Join the Bank of Washington team? Work Life Integration: company holidays, paid vacation and sick leave, community volunteering, and social event outings Financial Wellness: 401K with company match, paid life insurance, financial wellness education, access to professional and financial advisory services, tuition assistance, and employee assistance program, offer shift differential pay for extended hours Health and Wellness : medical, dental, and vision coverage, Health Savings Account, Medical FSA/DCA, employee fitness center, and wellness and fitness challenges The Bank of Washington is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status
    $27k-35k yearly est. 16d ago
  • Relationship Banker

    Bank of America Corporation 4.7company rating

    Personal banker job in Manchester, MO

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law. Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: Executes the bank's risk culture and strives for operational excellence Builds relationships with clients to meet financial needs Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending, and investments Manages financial center traffic, appointments, and outbound calls effectively Drives the client experience Manages cash responsibilities Required Qualifications: Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. Collaborates effectively to get things done, building and nurturing strong relationships. Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. Is confident in identifying solutions for new and existing clients based on their needs. Communicates effectively and confidently, and is comfortable engaging all clients. Has the ability to learn and adapt to new information and technology platforms. Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). Applies strong critical thinking and problem-solving skills to meet clients' needs. Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. Efficiently manages time and capacity. Focuses on results, while acting in the best interest of the client. Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: Experience in financial services and knowledge of financial services industry, products and solutions. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. Six months of cash handling experience. Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance Skills: Adaptability Business Acumen Customer and Client Focus Oral Communications Problem Solving Account Management Client Experience Branding Client Management Client Solutions Advisory Relationship Building Business Development Pipeline Management Prospecting Referral Identification Referral Management Minimum Education Requirement: * High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40
    $30k-35k yearly est. 7d ago
  • Universal Banker

    Neighbors Credit Union 3.7company rating

    Personal banker job in Manchester, MO

    Neighbors Credit Union is a growing, not-for-profit, full-service financial institution that was established in 1928 in St Louis. Our mission is to provide great member experiences through innovative products, superior service, and trusted advice, while strengthening our community with financial education. We are dedicated to the success of our members and employees to ensure we are the financial institution of choice. Who are you at Neighbors Credit Union? Be a brand ambassador and allow the mission, vision and service standards established by Neighbors Credit Union guide you in everything you do. Provide awesome service to internal and external members, act with integrity, provide trustworthy guidance, make it easy to do business with us, make others feel important, and take personal responsibility in everything you do. Responsibilities and Daily Job Duties Uncovers members' financial needs and offers appropriate recommendations. Performs proactive activities to provide excellent service and achieve member growth. Provides member support and problem resolution for complex issues to ensure member satisfaction. Supervises and educates members on using all electronic service delivery channels offered both in the branch and through their personal devices. Handles all electronic messaging, inbound phone and video calls related to members' accounts or general questions about NCU services. Ensures compliance with all related federal and state regulations; stays current on fraud training and trends. Manages and maintains member records and follows guidelines to ensure proper system management. Works with team members to resolve complaints and provide support as needed. Processes financial transactions, including cash handling. Performs operational responsibilities, such as auditing, ITM/ATM maintenance, cash management, and vault maintenance. Oversees team members across various markets/branches; provides peer training as needed. Maintains the authority to discipline subordinates as needed. Requirements Qualifications Minimum of two years experience in service delivery, with preferred cash handling experience . Proven experience in technology usage. An avid user of financial institution's online tools for personal banking. Education Preferred College Degree, must have High School Diploma or equivalent Rewards This position is full time and will be eligible for benefits, and an annual incentive plan. We have excellent opportunities for career advancement and professional development. Salary Range: $20.00 - $22.00, based on experience. Schedule 8:30 AM - 5:30 PM Monday through Friday, with some rotating Saturdays. Supplemental Pay? Yes Benefits Medical Dental Vision Life Insurance Short Term and Long-Term Disability HRA and FSA 401(k) with matching contributions. Tuition Reimbursement Birthday Time Off Vacation Time Off Sick Time Off - Can be used for both employee and family. Equal Opportunity Employer/Veterans/Disabled
    $20-22 hourly 3d ago
  • Universal Banker - Florissant

    First Bank 4.6company rating

    Personal banker job in Florissant, MO

    About this Role In this role, you are the first point of contact for our clients! In addition to welcoming our clients, you will strengthen relationships with our world-class client service model. You will deliver a full conversation with every interaction to identify appropriate financial solutions. Leverage internal partnerships to acquire, expand and retain client base. In this Role You Will * Client Acquisition and Engagement: Acquire and deepen the branch client base through proactive service and sales activities, including needs assessments and tailored financial solutions. * Advice and Guidance: Drive solutions-based conversations to meet clients' financial needs, enhancing loyalty through various interactions. Offer advice on digital and self-serve banking options to simplify and expedite transactions. * Risk Management and Operations: Manage risk by adhering to policies and procedures, ensuring efficient and accurate branch operations. * Other Duties: Perform other duties as needed. Note: As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. Qualifications, Competencies and Skills * High School Diploma or Equivalent * Previous cash-handling experience preferred * Minimum of 24 months of sales and/or banking experience preferred * Life License (LB) preferred * NMLS registry required * Proven sales skills * Good analytical skills * Developed customer service skills, including written and verbal communication * Ability to use a PC and alpha/numeric keyboard * Flexible work week schedule, which may include Saturdays Be a part of a growing company that is truly committed to its employees and clients. Consider joining the First Bank family. As a member of our family, you are part of one of the largest independent banks in the U.S. We are proud of our growth and success over the past 100 years and look forward to a bright and promising future. Diversity At First Bank one of our biggest strengths is the diversity of our people. Our mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organization. We encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skills. We strongly encourage you to apply whenever a First Bank job opportunity interests you. First Bank is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Attn: Applicants interested in a San Francisco based position: First Bank will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance. At First Bank, we embrace a hybrid work environment which allows employees to work at an alternative location depending upon the needs of their job and team. The in-office days are designed to inspire increased collaboration, development, productivity, and quick decision making. The range for this role takes into account many factors that First Bank considers when making hiring decisions, including but not limited to, prior experience, skill set, training, and other internal business and organizational factors. First Bank generally does not hire at or near the top of the range below. The range is driven by the geographic location of our estimated hiring location; however, the specific range may vary depending on the geographic location for remote positions. Compensation decisions depend on the specific facts and circumstances of each hiring instance. A reasonable estimate of the current pay: Min $19.00 - Avg $23.28
    $27k-31k yearly est. 21d ago
  • Universal Banker- Maplewood

    Bank-Shared Service

    Personal banker job in Maplewood, MO

    The Universal Banker will work directly with our customers to meet their needs and support all products and services in our retail and commercial lines of business while projecting a professional and welcoming image with maintaining operational control when delivering amazing service to customers Essential Responsibilities: Responsible for providing accurate and a high quality of customer service in all aspects of conducting financial transactions for customers, including cashing checks, accepting deposits, selling monetary instruments, and maintaining account records. Balancing daily transactions, verifying cash totals; is constantly aware of and monitors all account transactions for suspicious activity and assists in balancing. Customer service and problem solving in all aspects of teller operations as needed. Responsible for selling a full range of retail deposit products and banking services to customers and prospective customers. Maintains a portfolio of existing customers for cross selling of bank services. Follows all Bank policies, procedures and compliance regulations Qualifications Preferred Education, Experience, Technical Knowledge and Skills: High School diploma or equivalent. A college degree is preferred. Bank experience preferred. Must have at least six months to one year cash handling experience. Additionally, usually 2 years of sales or service experience. CNB St. Louis Bank is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $27k-35k yearly est. 16d ago

Learn more about personal banker jobs

How much does a personal banker earn in Florissant, MO?

The average personal banker in Florissant, MO earns between $30,000 and $48,000 annually. This compares to the national average personal banker range of $29,000 to $48,000.

Average personal banker salary in Florissant, MO

$38,000

What are the biggest employers of Personal Bankers in Florissant, MO?

The biggest employers of Personal Bankers in Florissant, MO are:
  1. Commerce Bank
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