PLS jobs in Chicago, IL

is locate at 814 Commerce Dr., Oak Brook, IL 60523 PLS : People. Location. Service Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Candidates must be able to work a 9-hour shift, with one-hour lunch break. Weekends and Holidays are required. Candidates with prior retail customer service experience are welcomed! Competitive compensation and strong internal growth opportunities are available. The Customer Care Representative is responsible for servicing internal and external customers by providing information about financial products and services and customer concerns. The Customer Care Representative is a trusted source responsible for all customer service interactions focused on the total customer experience. The Customer Care Representative is instrumental in enhancing the customer experience by providing high-quality service at every interaction and ensuring customer concerns are being handled appropriately while working in a dynamic, fast-paced environment. Job Responsibilities: Address escalated customer inquiries in a timely manner. Determine the cause of customer's concerns; explain the best solution for the customer's concern; expedite correction or adjustment and follow-up to ensure resolution. Maintain accurate and updated records of customer interactions and transactions; record details of inquiries and actions taken. Educate customers by answering product and service questions and suggesting information about other products and services. Handle all interactions in accordance with PLS policies, procedures, federal guidelines and applicable laws. Maintain a comprehensive knowledge of PLS products and services. Maintain a polite and professional telephone manner. Meet Quality Assurance requirements and other key performance metrics. Other duties as assigned by management. Job Requirements: Previous Contact Center experience is a plus Minimum of one or more years of customer service experience High school diploma or equivalent The ability to communicate clearly and effectively in Spanish is a plus Customer service-oriented with the ability to handle difficult situations. Excellent customer service and organizational skills Experience working in a fast-paced environment with demonstrated ability to manage multiple competing tasks, and ability to complete all work accurately and in a timely manner Strong skills to analyze, prioritize, and/or establish a resolution for customer inquiries Computer literacy in Microsoft Windows operating system and Microsoft Office Ability to work flexible hours, including evenings and holidays as required to support business initiatives Ability to complete efficient data entry Ability to establish and maintain effective working relationships with peers, customers, and management Ability to readily accept and adapt to changes in work environment, priorities and regulations Ability to work both independently and as a team member Excellent written and oral communication skills Physical Requirements: Must be able to sit and/or stand for long periods of time. Ability to lift 15 lbs. Benefits: Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment. Illinois Pay Band $18.50 - $18.50 USD

The Billing Research Specialist will be responsible for analyzing daily and monthly billing data for trends and variances. This role will require an ability to use an analytical mindset to assess data and prioritize tasks in a fast-paced fluid environment. Task also include managing and processing vendor invoices for vendor payment according to terms, maintain vendor relations, and account reconciliation. KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS Manage the production of special billing reports and requests as required Manage 3rd Party Payment Services as requested including collaboration with EDI team to establish electronic feeds of client invoices Work with internal and external customers including Sales, Marketing, and Executive Management Team to resolve client invoicing inquiries, identifying root causes Responsible for understanding the current billing processes for production and distribution of client invoices Develop a knowledge of all invoice formats, placement of all invoices as well as all contract types and product types Identifies gaps and opportunities for overall efficiency in the billing process and develops formal recommendations Prepare and audit databases supporting client audits for Pre and Post Billing activities Prepare supporting documentation with detailed explanation of database tables for client audits Review, analyze and prepare vendor invoices, including specialty accounts, for processing Prepare and scan vendor invoices within imaging system Responsible for reconciling vendor statements Identifying the root cause of vendor and client inquiries Other duties assigned to ensure overall departmental efficiency Enlist the efforts of Account Managers and Senior Management when necessary to accelerate the billing process and resolve any issues Collaborate with the Accounts Receivable team to research, analyze and resolve client billing disputes as needed Manage and monitor improvement actions to measure the success of changes and enhancements Back up team members in their absence Create ad hoc reporting as necessary Assist in client invoice audits Enforce quality procedures; develop and implement new analyses to ensure accuracy of pricing and billing associated with new products and modified client agreements Other duties and responsibilities as assigned LEADERSHIP RESPONSIBILITIES No leadership responsibility COMPETENCIES - SKILLS Demonstrate flexibility, self-control, and responsibility Demonstrates proactive approach internally and externally Project enthusiasm along with problem solving EDUCATION AND EXPERIENCE Bachelor's Degree, in Accounting or Finance preferred Related work Experience of 5 years or commensurate experience with Billing Strong financial analytical and customer service skills Must possess keen attention to detail Expert level PC skills including MS Excel (Pivot tables, Lookups) and Access also working knowledge of SQL strongly preferred JOB SPECIFICATIONS and WORK ENVIRONMENT Work Environment: This position is in Schaumburg, Ill and operates in a professional office environment Position Type/Standard Schedule: This is a full-time position, Monday through Friday, works onsite 3 days a week; one Saturday a month Travel: No travel is expected for this position DISCLAIMER Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. #LI-KZ1 Our Benefits Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family. Pay Range: $42,800-$59,900 The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here. EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

The Oracle Cloud Configuration Lead for Procurement will play a critical role in supporting, enhancing, and optimizing Oracle Cloud ERP (Fusion). This role focuses on functional design, system configuration, integration and data support, process optimization, best-practice adoption, and ongoing production support. The Lead will collaborate with Procurement, Finance, cross-functional IT teams, and third-party partners to drive modernization, support the long-term ERP roadmap, and ensure a scalable, high-performance Oracle Cloud platform. KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS System Expertise Provide hands-on configuration across modules such as Purchase Requisitions, Self Service Procurement, Purchase Orders, and Purchase Agreements. Experience with Supplier Portal Troubleshoot and resolve Oracle Cloud ERP issues to minimize operational impact and ensure system stability. Perform requirement analysis, create functional design documents, conduct setups, and validate end-to-end system behavior. Technical Expertise Deep understanding of Oracle Cloud ERP architecture, enterprise structures, and module-specific configurations. Strong experience with: OIC, OTBI, BI Publisher, SmartView, EDI, FBDI, ADFDI, Web ADI, SQL, Groovy, Visual Builder Cloud Service, Oracle Data Hub REST APIs, ETL-based integrations, and integration best practices Experience with PL/SQL, SOA Suite, and ERP security/roles is strongly preferred. Monitor application performance, troubleshoot root causes, and implement optimization strategies. Business Process Insights & Analysis Conduct detailed analysis of financial and procurement data to provide actionable insights. Evaluate Oracle quarterly updates, assess business impact, and oversee regression testing and deployment. Build solution designs and support complex multi-module Oracle Cloud ERP enhancements. Identify opportunities for process automation, standardization, and improved user experience. Develop end-to-end process documentation and standard operating procedures. Data, Integrations & Reporting Support finance transformation initiatives, including COA redesign, procurement streamlining, and multi-ERP data alignment. Partner with integration and data teams on data mapping, validation, and cross-system reporting. Implement approval workflows, compliance checks, and reporting solutions using OTBI, BIP, and Oracle Analytics. Work with Oracle Support to resolve issues through Service Requests (SRs) involving seeded functionality. Stakeholder Engagement & Collaboration Collaborate with Finance, Procurement, and IT stakeholders to understand business requirements and recommend best-practice solutions. Participate in design workshops, solution reviews, testing cycles, and user training. Assist in future-state ERP architecture planning and coexistence strategies with legacy applications. Ensure enhancements and customizations align with organizational goals and technology roadmaps. Provide ongoing production support across Financials and Procurement modules. Project Management & Delivery Use Agile methodologies to manage and deliver multiple configuration and analytics workstreams. Support milestone planning, T-shirt sizing of effort, WBS creation, and resource forecasting. Ensure timely delivery of enhancements, break-fix items, integrations, and transformation initiatives. LEADERSHIP RESPONSIBILITIES Functional Leadership: Serve as the functional subject-matter expert primarily for Procure-to-Pay (P2P) modules with overlap in the Finance modules. COMPETENCIES - SKILLS Strong functional knowledge of Financials and Procure-to-Pay business processes. Minimum 2 full-cycle Oracle Cloud ERP implementations as a lead or primary configurator. Ability to work onsite at least one day per week Strong understanding of accounting principles and finance operations preferred . Familiarity with Oracle Cloud Infrastructure (OCI) tools and advanced reporting platforms preferred . Hands-on experience with T&L preferred . EDUCATION AND EXPERIENCE Bachelor's degree in Computer Science, Finance, Accounting, Business, Economics, or related field. Seven (7)+ years of hands-on experience configuring and supporting P2P and Financial modules. Oracle Cloud ERP certification. Experience with OTBI, BI Publisher, Oracle Analytics, and Oracle Data Hub. Experience leading or contributing to finance transformation programs, including chart of accounts redesign or multi-module enhancements. Five (5)+ years ERP implementation experience with at least 2+ Oracle Cloud full-cycle implementations as a module lead preferred. Experience leading Oracle Fusion solution design workshops (RICEW strategy, conversions, integrations, reports, extensions) preferred. Experience implementing or supporting Procurement modules and OIC in complex enterprise environments preferred. Experience supporting environments with both cloud and legacy ERP coexistence preferred. Strong experience in configuration, testing, troubleshooting, and production support in Fusion environments preferred . JOB SPECIFICATIONS, PHYSICAL DEMANDS AND WORK ENVIRONMENT Work Environment: This hybrid position is in Schaumburg and operates in a professional office environment, ability to work onsite at least one day per week. Positions Type/Standard Schedule: Full Time position, Monday through Friday Travel: This position might require minimal travel Physical Demands: Speak, hear, and see, and to use hand and fingers for computer keyboard and phone. Sit or stand for extended periods of time. DISCLAIMER Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Our Benefits Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family. Pay Range: $103,100-$144,400 The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here. EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button! Job Intro The core of an Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for! Why work at Regional? Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! Pays an average of $46,000, this amount can vary based on your location and cost of living adjustments! Duties and responsibilities Provide exceptional service to all customers. Process credit loan applications and use product knowledge to present loan solutions to current and potential customers. Maintain office cash with accuracy and proper security. Grow account volume through good judgment and effective customer solicitations in the branch and by telephone. Minimize delinquent debt through calling customers and collecting on past-due accounts. Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. Transport money and deposits to and from bank. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent. Prior customer service experience in either a sales/retail environment or cash management environment. Must pass drug screen, criminal and credit background checks. Valid Driver's License and access to a dependable automobile with liability insurance coverage. Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. Working conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** #RGNL Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

The Invoice Processor is responsible for managing the invoice process by ensuring accurate and timely processing of invoices, maintaining financial records, and supporting the overall financial operations of the organization. KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS Receive, review, and verify invoices for accuracy and compliance with company policies Code invoices to appropriate accounts and departments Enter invoice information into accounting software or ERP Systems Maintain accurate records of processed invoices and related documents Reconcile discrepancies between vendor statements and all internal records Assist in resolving invoice disputes and communicate with vendors as needed Generate reports related to invoice payment processing Provide insights on outstanding invoices and payment cycles Work closely with the finance team to ensure timely payments and adherence to cash flow policies Assist with audits and provide necessary documentation as required Follow up and resolve open invoices and issues with vendors Other duties as assigned LEADERSHIP RESPONSIBILITIES This position has no managerial responsibilities COMPETENCIES - SKILLS Excellent team player skills Must be detail oriented with a high level of accuracy Ability to work in fast paced environment Strong multi-tasking ability Demonstrate courteous customer service skills Excellent communication skills EDUCATION and EXPERIENCE High School diploma or equivalent; degree in finance or accounting preferred Accounts Payable experience preferred Data entry experience preferred 1-2 years of office setting experience required Excellent Excel skills (creating spreadsheets and formulas) JOB SPECIFICATIONS and WORK ENVIRONMENT Work Environment: This position is in Schaumburg, Ill and operates in a professional office environment Position Type/Standard Schedule: This is a full-time hybrid position, Monday through Friday (onsite 3 days a week, Wednesdays in office is required) Travel: No Travel required for this position DISCLAIMER Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. #LI-KZ1 Our Benefits Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family. Pay Range: $39,600-$55,400 The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here. EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

This job is located at 814 Commerce Drive, Ste. 350, Oak Brook, IL 60523 PLS : People. Location. Service Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: The Customer Care Team Lead is responsible for servicing internal and external customers by providing information about financial products and services and customer concerns. The Customer Care Team Lead is assigned to and responsible for all escalated customer interactions, in addition to second level customer care resolution. He/she acts as a subject matter expert by providing training, coaching, or responding to complex inquiries. The Customer Care Team Lead is instrumental in enhancing the customer experience by providing high quality service at every interaction and ensuring customer inquiries are being handled appropriately, while working in a dynamic, fast-paced environment. Job Description: Ensure escalated customer inquiries are handled in a timely manner. Assist and train Customer Care Representatives with complex inquiries to promote first call resolution. Determine the cause of the customer's concern; explain the best solution to solve the concern; expedite correction or adjustment and follow-up to ensure resolution. Maintain accurate and updated records of customer interactions and transactions; record details of inquiries and actions taken. Educate customers by answering financial products and service questions and suggesting information about other products and service. Handle all interactions in accordance with PLS policies, procedures, federal guidelines and applicable laws. Identify training needs and support continuous development. Meet Quality Assurance requirements and other key performance metrics. Ensure new processes and procedures are implemented and used effectively. Process and monitor disputes by interviewing, gathering and recording customer details. Lead by example by maintaining a comprehensive knowledge of PLS products and services Support Customer Care Supervisor by escalating employee-related concerns and serving as a backup. Other duties as assigned by management. Job Requirements: Previous Contact Center experience in a high volume environment High school diploma or equivalent Previous experience handling escalated interactions or second level complaint resolution is a plus Prior leadership experience is a plus Ability to communicate clearly and effectively in Spanish is a plus Ability to work flexible hours, including evenings and holidays as required to support business initiatives Ability to establish and maintain effective working relationships with peers, customers and management Excellent customer service and organizational skills Experience working in a fast-paced environment with demonstrated ability to manage multiple competing tasks, and ability to complete all work accurately and in a timely manner Strong skills to analyze, prioritize, and/or establish a resolution for customer issues Demonstrated ability to complete efficient data entry Ability to readily accept and adapt to changes in work environment, priorities and regulations Ability to work both independently and as a team member Customer service-oriented with the ability to handle difficult situations Excellent written and oral communication skills and phone etiquette Ability to analyze and interpret Key Performance Indicators Computer literacy in Microsoft Windows operating system and Microsoft Office Physical Requirements: Must be able to sit and/or stand for long periods of time Ability to lift 15 lbs. Benefits: Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment. Illinois Pay Band $20 - $20 USD

Job Description:Please note - Given the responsibilities for this position you must be able to work onsite in our Des Plaines HQ. The Compliance Services Specialist will handle some of the 200,000 registration renewals processed each year. The specialist will cultivate relationships with DMVs and trusted vendors to ensure partnership across the industry. The specialist will be well-versed and able to operate within external and internal systems and technologies to manage processing and communication. The specialist will adhere to detailed methods of tracking to ensure fleet vehicles are on the road legally with the proper license and registration. Individuals in this role will be assigned to one of the following working groups and understand the role includes flexibility to be reassigned to another team to suit the business needs to optimize customer satisfaction. DRIVER FULLILLMENT CENTER Print title, registration and tax documents based upon owner, state and specific client or vehicle instructions assign ownership to ensure compliance within state and county statutes Identify, analyze and research to resolve state, county, and province license and title rejections and or questions pertaining to title, registration and tax To create, update and adjust the print positions on a form through Forms Definition Order duplicate mso's directly through manufacturer website and follow up until received REGISTRATION EXPRESS Process title and registration transactions for vehicles moving to new states/provinces, for buyouts, and for new vehicle deliveries if not completed by delivering dealers. Obtain/issue temp tags as appropriate to ensure vehicles are legal for use Maximize transactions completed timely by following up with appropriate parties (drivers, fleet offices, account teams, jurisdictions and tag agencies) to ensure team metrics Perform inquiries with DMV agencies to validate data associated with a VIN (vehicle identification number) Perform dealer follow-up to address any pending concerns with initial title and registration. Manage temp tags to ensure vehicles are complaint within the state until hard plates are issued, follow-up as needed. REGISTRATION RENEWALS: Process registration renewals using the appropriate resource (e.g., electronic transfer, on-line terminal, mail) for each jurisdiction, while achieving department performance standards for accuracy and timeliness Ensure clients are billed correctly for renewals by verifying registration and service fees Reconcile discrepancies using data acquired from Wheels' databases and from vendor reports Implore best method possible to keep vehicle legal for client use Contact driver or client when jurisdiction requirements (e.g., emissions check, resolve outstanding violations) are needed to complete renewals. Coordinate with other departments to help fulfill missing/late requirements EDUCATION and/or EXPERIENCE: Minimum high school diploma or equivalent 2 years of previous office or customer service experience Use of SalesForce request management system to engage and respond to client / driver requests EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

The Supervisor, Technical Billing provides leadership, mentoring, and training to the team. Supervises, evaluates, and prioritizes all work. Including taking the lead on the monthly billing cycle, auditing pre-billing, balancing client EDI files, troubleshooting EDI errors, and developing new audit controls as the need arises. Serves as the key liaison for client external auditors. Functional subject matter expert on all billing related projects and operational projects with a client invoicing component. KEY RESPONSIBILITIES: Champion client billing control and reconciliation procedures to ensure timely invoicing Partner with stakeholders to design, optimize, and maintain Ad hoc reports, Alteryx workflows and Tableau dashboards supporting billing operations Promote a collaborative culture focused on continuous improvement, operational excellence, and innovated problem-solving within the team Develop, maintain, and continuously update policy and procedure manuals related to billing processes Manage and maintain client lessee structures within billing, credit, and securitization reporting systems to ensure accurate invoicing and reporting alignment Oversee and investigate pricing, billing and vehicle discrepancies identified through internal controls, ensuing root causes are addressed Support audit readiness by providing contracts, pricing documentation, and transaction details during internal and external client audits Recommend and implement process improvements, operational efficiencies, and cross-functional communication enhancements Maintain accurate and up to date process and procedure documentation in alignment with evolving business needs Interpret and clearly communicate billing related terms and conditions to internal managers, clients, auditors, and other stakeholders Lead and support special projects related to system enhancements, process optimization, and strategic initiatives as assigned LEADERSHIP RESPONSIBILITIES: Supervises a team of 5-10 Supervise, train, and develop professional billing staff, provide feedback, and administer periodic and annual performance reviews COMPETENCIES - SKILLS: Strong analytical and organization skills Ability to work with varying seniority levels, including staff, managers, clients, and external partners Must have the ability to work in a fast-paced environment EDUCATION and EXPERIENCE: Bachelor's degree in Finance, Accounting, Business Administration, or a related field OR equivalent combination of education and relevant work experience Minimum 5 years of experience in Billing Operations, Invoicing, or a related Financial Services role Minimum 2 years of experience in Supervisory or Team Coordination/Team Lead capacity required Intermediate-Advanced skills in using Excel (formulas, pivot tables, lookups) and Access Working knowledge of SQL, Tableau, and ERP platforms (i.e. SAP, Salesforce, Oracle) for data analysis, and reporting JOB SPECIFICATIONS and WORK ENVIRONMENT: Work Environment: This position is in Schaumburg, Ill and operates in a professional office environment Schedule: This is a full-time position, Monday-Friday; Hybrid (3 days onsite) Travel: No Travel DISCLAIMER Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. #LI-KZ1 Our Benefits Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family. Pay Range: $64,000-$89,600 The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here. EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

The Senior Director serves as the enterprise-wide process owner for Registration Renewals, Tolls, and Violations, overseeing multiple operational departments across onshore/offshore teams and vendor partners. This highly visible role drives strategic vision, operational excellence, and innovation in processes, technology, and people. The position ensures world-class customer service, vendor performance, and compliance while managing large-scale operations and financial accountability. The Senior Director, Registration Renewals, Tolls and Violations serves as the enterprise-wide process owner for Registration Renewals, Tolls, and Violations. The leader will oversee multiple operational departments across onshore and offshore teams, as well as key vendor partners. The role includes end-to-end accountability for process performance, supply-chain execution, vendor quality, and operational outcomes. Through multiple direct reports, this leader ensures world-class customer service and deep subject-matter expertise while cultivating high-performing vendor relationships that contribute to Wheels' strategic goals. This highly visible role partners closely with senior leadership to define the vision, set long-term strategy, and drive innovation in processes, people, and technology. KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS Strategy & Continuous Improvement Leadership: Develop and implement the strategic direction for Registration Renewals, Tolls, and Violations, ensuring alignment with the company's goals and broader In-Life Services strategy. Drive organizational strategies that improve responsiveness, quality, and efficiency, continually analyzing end-to-end workflows to enhance client satisfaction and reduce operational friction. Lead technology, automation, and Business Excellence initiatives that support exceptional customer experience and operational scalability. Stay current on industry trends, regulatory changes, and emerging technologies to proactively identify opportunities that benefit Wheels and its clients. Financial Management: Own budget creation and management across four cost centers. Build and deliver annual business plans, investment cases, and performance-correction plans for Executive Leadership. Oversee product-line profitability for Renewals, Tolls, and Violations services . Ensure accurate processing, reconciliation, and oversight of over 1 million annual client-billing and accounts-payable transactions. Performance Management & Data-Driven Decision Making: Define measurable performance standards and ensure reliable reporting for internal and external stakeholders. Produce monthly, quarterly, and annual operating reports that reflect financial and operational health. Develop performance dashboards, KPIs, and analytics that assess operational effectiveness across all departments. Lead and resolve escalated performance issues; partner cross-functionally to ensure consistent support and responsiveness. Identify, assess, and mitigate operational risk, including dependencies with Driver Services, Client Services, and other support departments. Vendor Management and Client Engagement: Collaborate closely with Procurement and Vendor Management to shape service strategies and participate in supplier business reviews. Support contract negotiations and ensure that vendor partnerships optimize pricing, coverage, quality, and Wheels' income opportunities. Build and maintain relationships with external stakeholders including jurisdictions (DMVs), AAMVA, and national vendor networks . Engage with clients and prospects as a subject-matter expert, presenting Wheels' capabilities, value proposition, and measurable outcomes. Leadership and Team Development Drive a high-performance culture through effective leadership, coaching, and accountability. Develop talent pipelines and future leaders by fostering growth, empowerment, and cross-functional collaboration. Build a quality-centric culture rooted in transparency, continuous improvement, and data-driven decision making. Utilize technology and best-practice methodologies to streamline processes and improve quality, productivity, and employee experience. Hire, develop, and retain staff across both onshore and offshore teams. LEADERSHIP RESPONSIBILITIES Number of Direct Reports: 2 Number of Indirect Reports: 90 Budget/PNL Responsibility: Yes Leadership Responsibilities Strategy Hire, develop and retain staff. COMPETENCIES - SKILLS Proven people-leadership skills with the ability to build, motivate, and manage teams. Experience managing supply chains and vendor performance. Strong knowledge of process-improvement methodologies (LEAN, Six Sigma) with demonstrated measurable results. Expertise in risk management and contingency planning. Strong executive presence, presentation skills, and client-facing experience. Excellent interpersonal and influencing skills across all organizational levels. Change-management experience with the ability to maintain service stability during large-scale transitions. Strong project and program leadership, including planning, execution, and performance monitoring. Results-oriented mindset with a commitment to client satisfaction and operational excellence. Strong analytical, financial, and budget-management capability. Ability to think strategically, multitask, and develop long-term business plans. Domestic and international travel required (less than 10%); valid passport required. EDUCATION AND EXPERIENCE BA or BS degree required preferably in Operations management. Advanced degree a plus. Minimum 15 years of business-to-business experience and driving process/systems improvements. Minimum of 10 years Fleet management experience recommended Minimum of 10 years of leadership experience and in progressively responsible positions. JOB SPECIFICATIONS, PHYSICAL DEMANDS AND WORK ENVIRONMENT Work Environment: This position is in Schaumburg, Illinois and operates in a professional office environment Positions Type/Standard Schedule: This is a full-time position, Monday through Friday. Travel: Occasional travel (less than 10%) is expected for this position. Physical Demands: While performing the duties of this job, the employee must regularly talk and hear and use hands and fingers to operate call center tools. DISCLAIMER Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Our Benefits Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family. Pay Range: $139,700 - $223,600 The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here. EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

This job is located at: 814 Commerce Drive, Oak Brook, IL 60523 Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Solutions Architect is a key leadership role at PLS responsible for designing critical enterprise solutions. The candidate will lead the architecture and design of software using technologies including Artificial Intelligence to improve and extend our Azure microservices architecture and expand our capabilities with a focus on customer impact. This person will leverage expertise in solution design and strong design patterns, as well as drive innovation through Proof-of-Concept development. This person will collaborate with team members across the enterprise IT organization and business units to design solutions that are aligned with our overall business and technology strategies. They will work closely with appropriate business partners in developing technology solution approaches, evaluating products, and setting standards and guidelines. Responsibilities Architect and design microservice solutions for desktop, mobile, and web in a predominately Microsoft stack environment, with a focus on functionality, data, security, integration, infrastructure, and performance. Define and implement proof-of-concepts for proving new technologies and/or design patterns. Provide reference model, reference architecture, and reference implementation for various domains along with frameworks to promote standardization across the enterprise. Build and maintain the current-state and future-state applications architecture views for the enterprise Advocate and enforce best practices, principles, and standards for performance, reliability, scalability, security, and reusability at an enterprise scale. Participate on the architecture board to provide governance and build processes to guide and sanction critical architectural decisions. Monitor technology trends and determine potential impact and implications to our businesses and systems. Serve as a technical leader and motivator on cross-functional teams during the entire lifecycle of product development in an agile software development environment. Mentor and coach junior IT resources. Qualifications Bachelor's Degree in Computer Science, Programming, Engineering, or a related discipline with an advanced degree preferred, or its equivalent Proven experience designing solutions and applications across multiple technology domains. 8+ years of proven experience developing and integrating enterprise-scale software products and solutions particularly focused on distributed and real-time systems 3+ years of experience preferred working in a business and/or technology consulting role In-depth knowledge of diverse technologies covering front end (Web / Mobile), middleware, persistence layer within the Microsoft stack Experience in the design and development of Enterprise and Mobile Applications (Native, Hybrid, Web) Experience in the design and development of cloud-native and on-prem distributed applications that leverage Microservice Architecture, REST APIs, API Gateways, relational and NoSQL storage and loosely coupled messaging Experience implementing solutions using Services Oriented Architecture (SOA) approaches leveraging enterprise service bus with security, service registry, and governance in place Strong understanding of Domain-Driven Design Strong understanding of Enterprise Integration Patterns Strong understanding of cloud platforms (Azure or AWS) and SaaS architectures Familiarity with Continuous Integration and Continuous Delivery CI/CD concepts and tools Understanding of security and networking concepts a plus Ability to quickly perform proof-of-concepts for validating new technology or approach Ability to work in a fast-paced dynamic environment and provide support across all phases of SDLC Good grasp of various software development lifecycle methodologies (Waterfall, RUP, Agile) Other duties as assigned Physical Requirements: Must be able to sit and/or stand for long periods of time Ability to lift 15 lbs Ability to travel on occasion Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment Illinois Pay Band $130,000 - $150,000 USD

This job is located at 1 S. Wacker Dr., Chicago, IL, 60606 Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Our Senior Manager of Talent will lead our enterprise-wide talent strategy. They will partner closely with stakeholders to assess, develop, implement, maintain, and evaluate talent solutions as aligned with our organizational goals. This person will manage multiple ongoing projects and prioritize work efforts for our Training and Communications, Talent Management, and Talent Acquisition teams. They will apply proven skills related to talent strategy, along with operational knowledge and expertise to deliver talent solutions that directly impact employee engagement, development, and retention. This person will lead 4 direct reports. Job Responsibilities: Lead our talent strategy for employee engagement, including surveys and action planning. Oversee engagement event planning (e.g., monthly and biannual Support Center events). Lead the annual Performance Review process and focus on continuous improvement. Enhance our current employee onboarding strategy and develop enterprise-wide solutions tailored to various audiences. Design, develop, implement, and analyze employee recognition initiatives. Lead our Talent Review and Succession Planning processes and implement solutions to support opportunities for internal promotions. Identify training and talent metrics, complete analyses, and make data-driven recommendations to further enhance our work environment, culture, and employee retention. Identify and prioritize training initiatives, including, but not limited to, compliance, functional, and leadership training content. Consult on communications content, delivery, risk, and possible and likely consequences for stakeholders. Further develop and enhance our talent acquisition strategy and metric analysis, including but not limited to our Employee Value Proposition. Other duties as assigned. Job Requirements: Bachelor's degree in business administration, human resources, or organizational development preferred. 12-15 years of related work experience preferred. Experience leading high impact teams with a minimum of 3 direct reports. Ability to maintain a rigorous focus on accuracy and consistency to deliver high-quality, error-free employee resources and programs. Proven experience in overseeing the design, development, and implementation of enterprise-wide programs. Experience communicating with a variety of groups of customers at different experience levels. Experience writing succinct company-wide communications for varying audiences located across the country. Experience managing multiple projects and priorities simultaneously. Expertise with Microsoft Office programs highly preferred. Ability to quickly learn the organization's culture, goals, and priorities in order to uphold our PLS identity and brand standards. Experience working with financial services and multi-unit retail organizations is preferrable. Working Conditions and Physical Requirements: This role requires regular in-person collaboration with team members at our Chicago Support Center. Must be able to sit and/or stand for extended periods Must be able to lift up to 15 lbs. with little assistance Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment Illinois Pay Band $120,000 - $135,000 USD

This job is locate at 814 Commerce Dr., Oak Brook, IL 60523 PLS : People. Location. Service PLS-which stands for People - Location - Service-is a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: This position is responsible for the collection and resolution of assigned delinquent accounts for PLS stores. The candidate will primarily utilize the phone to connect with customers in an attempt to collect current and past due payments. He or she will provide superior customer service and work with customers in a proactive manner in order to minimize bad debt. Job Responsibilities: Maintain and manage assigned customer accounts in queue. Provide superior customer service regarding collection issues; process customer refunds; process and review account adjustments and resolve discrepancies. Establish payment plans and follow-up with customers to ensure agreements are fulfilled. Work with customers in a proactive manner in order to minimize bad debt and reduce delinquencies. Review and prioritize collection activities to maximize collections. Research and reconcile misapplied payments. Perform other tasks and duties as assigned by the Collections department. Job Requirements: Prior experience in a retail or call center environment. Excellent customer service skills The ability to work a flexible schedule, to include evening and weekend shifts. Previous collections experience is not required. Demonstrated written and verbal communication skills. Be able to work effectively in a fast-paced environment, prioritize workload and meet deadlines Must be a team player. Must be dependable and goal driven. Spanish/English bilingual a plus Physical Requirements: Must be able to sit and/or stand for long periods of time Ability to lift 15 lbs. Varies from light to heavy depending on assignment Benefits: Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment Bonus: This position is bonus eligible. Illinois Pay Band $16 - $16 USD

This job is located at: 814 Commerce Drive, Oak Brook, IL 60523 Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Overview: PLS is embarking on an exciting journey to integrate and enhance artificial intelligence (AI) systems within our work processes. The AI Development Manager will be an integral part of this work to develop and train artificial intelligence tools to help automate processes for PLS and our customers. The Artificial Development (AI) Development Manager will lead the company's AI and development team, consisting of Development Team Leads, Senior Developers, Developers, AI engineers, and other team members with technical expertise. This person will be responsible for the overall system architecture and an efficient software development lifecycle (SDLC) process. The AI Development Manager works with users to support business applications and AI development initiatives in addition to providing strategic direction on compliance for the design, development, and implementation of AI models into operational workflows. This is a journey‑level position in support of business applications and technical users with significant management exposure to technical and cross-functional teams. Responsibilities: Manages and promotes relationships with key stakeholders, including internal customers, 3 rd -party vendors and other groups within the organization Identifies and explores AI development tooling opportunities for consumption by the internal IT teams Ensures business solutions are 'fit for purpose.' Evaluates system software architecture Develops and delivers effective solutions with adherence to time, cost, regulatory, and quality parameters Responsible for product maintenance and management Remains abreast of technology with an emphasis on artificial intelligence solutions and provides technology thought leadership Assists IT leadership in building a culture of high performance, pro-activity, business cooperation, continuous improvement, and service delivery Manages and provides leadership to a group of IT professionals, including Team Leads, Developers, AI Engineers, and other technical staff Manages team augmentation and resource allocation Trains and develops team members' capability to improve skills and performance. Gathers meaningful metrics on team and individual performance Prepares reports outlining the proposed systems or revisions Manages others to perform specialized programming tasks requiring a high degree of technical proficiency in areas such as database, system design, and system architecture Establishes standards for code, tests, and documentation Has escalated responsibility for all applications for emergency support Mentors and develops technical team members Communicates effectively with all other company departments Creates schedules and manages resource levels appropriate for business needs Assists IT Leadership in the establishment of department budgets, goals, and metrics Requirements: Bachelor of Science within the discipline of Information Technology preferred 2+ years of experience with data modeling and data exploration tools, including expertise in the use of scientific computing and data management packages Five or more years of application development management Knowledge of Azure platform services, such as App Services, Service bus, Cosmos, and SQL Familiarity with the .Net platform, the C# language, Angular, SSRS Some experience with AI tooling such as GitHub and Copilot Key Customers: Vice President of Information Technology, Information Technology Director Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment Illinois Pay Band $170,000 - $180,000 USD

This job is located at 4400 W. Diversey Ave. Chicago, IL 60639 Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Shift Supervisors are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Shift Supervisor performs all the duties of a Customer Service Representative plus assists the Assistant Store Manager in the day-to-day operations of the store. In the absence of the Store Manager and Assistant Store Manager, the shift supervisor is responsible for directing the activities of all team members. Job Responsibilities: Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again Establishing a strong customer service culture within the store Supporting the Assistant Store Manager in implementing strategies to help meet store goals and objectives Assisting the Assistant Store Manager with developing and motivating store team members to exceed customer expectations Ensuring compliance with federal, state, and local regulations Performing responsibilities of a Customer Service Representative and supervising the team's activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures Coaching CSRs on how to properly conduct transactions that meet our commitment to superior customer service and compliance. Reviewing and approving checks within limits Supporting store marketing efforts within the community Resolving customer complaints Assisting the Store Manager with managing schedules, cash, and store audits Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes. Helping to maintain a neat and clean store environment for our customers and team members Other duties as assigned Job Requirements: A minimum of one year of management experience in industries such as hospitality, financial services, retail and restaurant Ability, willingness, and comfort to engage with customers Ability to develop positive relationships with internal and external customers Strong desire to exceed corporate initiatives and inspire excellence in a team Excellent verbal and written communication and presentation skills High-energy, collaborative management experience Professional appearance and demeanor Must be honest and have integrity Ability to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Working Conditions and Physical Requirements: Must be able to stand for extended periods Must be able to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment Illinois Pay Band $18.20 - $20.20 USD

This job is located at 5200 W. North Ave., Chicago, IL 60639 Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store Manager in the store's day-to-day operations, and in the absence of the Store Manager, is responsible for directing the activities of all team members. Job Responsibilities Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again Establishing a strong customer service culture within the store Assisting the Store Manager in implementing strategies to help meet store goals and objectives Assisting the Store Manager with recruiting, developing, and motivating store team members who exceed internal and external customer expectations Ensuring compliance with federal, state, and local regulations Performing the responsibilities of a Customer Service Representative and supervising CSR activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures Analyzing financial statements and trends to increase and maximize sales Marketing within the community to increase market share and store revenues Resolving customer complaints for increased customer satisfaction Assisting the Store Manager with managing schedule, cash, and store audits Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes. Helping to maintain a neat and clean store environment for our customers and team members Other duties as assigned Job Requirements: A minimum of one year of management experience in industries such as hospitality, financial services, retail, and restaurant Ability, willingness, and confidence to engage with customers Ability to develop positive relationships with customers Strong desire to exceed company initiatives and inspire excellence in a team Excellent communication and presentation skills High-energy, collaborative management experience Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Working Conditions and Physical Requirements: Must be able to stand for extended periods Must be able to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment Illinois Pay Band $20.20 - $22.20 USD

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button! Job Intro The core of an Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for! Why work at Regional? * Regional offers competitive pay! We do our best to show that we value our team members! * You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? * You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! * All full-time team members have access to our medical, dental, vision and 401(k) benefits! * Pays an average of $46,000, this amount can vary based on your location and cost of living adjustments! Duties and responsibilities * Provide exceptional service to all customers. * Process credit loan applications and use product knowledge to present loan solutions to current and potential customers. * Maintain office cash with accuracy and proper security. * Grow account volume through good judgment and effective customer solicitations in the branch and by telephone. * Minimize delinquent debt through calling customers and collecting on past-due accounts. * Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. * Transport money and deposits to and from bank. * Other duties as assigned by leadership. Minimum Qualifications * High School Diploma or Equivalent. * Prior customer service experience in either a sales/retail environment or cash management environment. * Must pass drug screen, criminal and credit background checks. * Valid Driver's License and access to a dependable automobile with liability insurance coverage. Critical Competencies * Demonstrated passion for customer service. * Excellent written and verbal communication skills. * Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. * Thrives in a pay for performance atmosphere. * Proven ability to multi-task. Working conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** #RGNL Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

This job is located at 2507 W. 95th Street, Evergreen Park, IL 60805 Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment Illinois Pay Band $16.60 - $18.20 USD

This job is located at 5947 W. Roosvelt Rd., Cicero, IL 60804 Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Shift Supervisors are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Shift Supervisor performs all the duties of a Customer Service Representative plus assists the Assistant Store Manager in the day-to-day operations of the store. In the absence of the Store Manager and Assistant Store Manager, the shift supervisor is responsible for directing the activities of all team members. Job Responsibilities: Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again Establishing a strong customer service culture within the store Supporting the Assistant Store Manager in implementing strategies to help meet store goals and objectives Assisting the Assistant Store Manager with developing and motivating store team members to exceed customer expectations Ensuring compliance with federal, state, and local regulations Performing responsibilities of a Customer Service Representative and supervising the team's activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures Coaching CSRs on how to properly conduct transactions that meet our commitment to superior customer service and compliance. Reviewing and approving checks within limits Supporting store marketing efforts within the community Resolving customer complaints Assisting the Store Manager with managing schedules, cash, and store audits Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes. Helping to maintain a neat and clean store environment for our customers and team members Other duties as assigned Job Requirements: A minimum of one year of management experience in industries such as hospitality, financial services, retail and restaurant Ability, willingness, and comfort to engage with customers Ability to develop positive relationships with internal and external customers Strong desire to exceed corporate initiatives and inspire excellence in a team Excellent verbal and written communication and presentation skills High-energy, collaborative management experience Professional appearance and demeanor Must be honest and have integrity Ability to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Working Conditions and Physical Requirements: Must be able to stand for extended periods Must be able to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment Illinois Pay Band $18.20 - $20.20 USD

This job is located at 1958 W. Cermak Rd., Chicago, IL 60608 Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. Store Managers are also responsible for ensuring store team members are properly motivated and trained and that qualified team members are developed and ready to fill open positions. Job Responsibilities: Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again Establishing a strong customer service culture Implementing strategies to help meet store goals and objectives Recruiting, developing, and motivating store team members who exceed internal and external customer expectations Ensuring compliance with federal, state, and local regulations Analyzing financial statements and trends to increase and maximize sales Supervising the team's activities, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures Coaching and developing the team per career development plans set by the District Manager Marketing within the community to increase market share and store revenues Resolving customer complaints if they occur Controlling labor hours, cash, and store audits Reviewing all Operations Bulletins, News communications, and training to ensure the team understands current policies, procedures, and any changes. Helping to maintain a neat and clean store environment for our customers and team members Other duties as assigned Job Requirements A minimum of two years of management experience in industries such as hospitality, financial services, retail, and restaurant Ability, willingness, and comfort to engage with customers Ability to develop positive relationships with customers and colleagues Strong desire to exceed corporate initiatives and inspire excellence in a team Excellent verbal and written communication, and presentation skills High-energy, collaborative leadership expertise Professional appearance and demeanor Must be honest and have integrity English fluency is required English/Spanish bilingual is a plus Working Conditions and Physical Requirements: Must be able to stand for extended periods Must be able to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Must manage several projects at one time and handle frequent interruptions to meet the needs and requests of customers English fluency is required English/Spanish bilingual is a plus Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment Bonus: This position is bonus eligible. Illinois Pay Band $49,000 - $49,000 USD