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Practice coordinator skills for your resume and career

Updated January 8, 2025

5 min read

Quoted expert

Sonja Armbruster

Below we've compiled a list of the most critical practice coordinator skills. We ranked the top skills for practice coordinators based on the percentage of resumes they appeared on. For example, 21.4% of practice coordinator resumes contained patients as a skill. Continue reading to find out what skills a practice coordinator needs to be successful in the workplace.

15 practice coordinator skills for your resume and career

1. Patients

Here's how practice coordinators use patients:

Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care was provided.
Greeted patients and did preliminary orthodontic examinations, educated patients about proper oral hygiene and prevention of dental diseases.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how practice coordinators use customer service:

Better assisting customers to ensure quality customer service, and contributing to organization growth and success.
Coordinated the customer service quality and administrative work within the Vincent Gynecology Practice.

3. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how practice coordinators use patient care:

Designed business and patient care policies and procedures for hospital and clinic operations within this dynamic for-profit acute care hospital.
Developed protocol and procedures for processing Neuro-Ophthalmic new patient referrals which improved efficiency and resulted in improved patient care.

4. Front Desk

Here's how practice coordinators use front desk:

Manage business office operations for a small medical office including tasks of front desk, reception and client waiting area.
Front desk administrative duties, medical records (EHR), insurance, scheduling, and HIPAA

5. Insurance Verification

Here's how practice coordinators use insurance verification:

Conducted revenue cycle clearance, patient registration accuracy, referral management, and insurance verification.
Assisted with revenue cycle clearance, including registration accuracy, referral management and insurance verification.

6. Excellent Organizational

Here's how practice coordinators use excellent organizational:

Interacted with clients and utilized excellent organizational skills to arrange and coordinate accurate orders to insure customer satisfaction.
Utilized excellent organizational and communication skills, including telephone and guest service skills.

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7. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how practice coordinators use payroll:

Supervised front end and clinical staff and performed performance evaluations, made recommendations for corrective actions and processed payroll.
Assist with payroll preparation and entered data into cumulative payroll document.

8. Primary Care

Here's how practice coordinators use primary care:

Coordinated overall operations of five hospital-owned primary care physician offices and supervised the office managers.
Marketed services to community primary care physicians and communicated with hospital administration.

9. Patient Flow

Here's how practice coordinators use patient flow:

Increased patient flow through renovation of personnel roles and responsibilities
Create HCAPS reports, ALOS report, Patient Flow reports, Monthly reports on provider's performance.

10. EMR

Here's how practice coordinators use emr:

Fix any issues that may arise with the EMR system.
Assisted in setting up and maintained EMR system.

11. Excellent Interpersonal

Here's how practice coordinators use excellent interpersonal:

Utilized excellent interpersonal communication skills to assist both providers and patients.
Required excellent interpersonal skills working with doctors and patients.

12. Patient Scheduling

Here's how practice coordinators use patient scheduling:

Facilitate patient scheduling, registration and billing processes according to protocol.
Travel to other offices on a daily basis to coordinate patient scheduling, billing, and financial services.

13. Surgery

Here's how practice coordinators use surgery:

Monitored doctor and hygiene schedules, and oral surgery and orthodontic reports to ensure productivity.
Negotiated insurance contracting between physicians and ambulatory surgery centers with commercial carriers.

14. Triage

Triage is a method of prioritizing a patient or a group depending on the severity, diagnosis, and condition of the disease needing immediate medical care. It is often to determine a condition and identifying the appropriate destination before assessing where the patient will be going. A triage nurse commonly performs it.

Here's how practice coordinators use triage:

Schedule Appointments, Prep Schedules, Book test* Answer calls and triage them, Process prescription request
Displayed ability to identify and prioritize degree of urgency via assignment of triage.

15. Medical Practice

The medical practice profession is concerned with the duties of health and health-related responsibilities. The primary role is to diagnose conditions, give treatments, research, and document health information. The medical practice is broad with an equally extensive job opportunity with skills needed for a successful medical practice career. These include customer/client service, reading, and writing, strong verbal communication, internal medicine and surgery, patient care, documentation, reporting, diagnosis, recording, CPR, and teamwork.

Here's how practice coordinators use medical practice:

Provided administrative support to over two dozen physicians' medical practices.
Constructed and coordinated new medical practice.

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What skills help Practice Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What technical skills for a practice coordinator stand out to employers?

Sonja Armbruster

Health Sciences Educator, Wichita State University

The technology of this moment may change in the next moment. The capacity to quickly learn new systems and processes is a critical skill. In large-part, this requires a willingness to say yes, and perhaps a willingness to make mistakes and try again. Successful new-graduates are coachable. None of us is as smart as all of us. New grads need to seek coaching and feedback from others. Older co-workers may have wisdom to share, or they may be missing a perspective or skill needed - and either way, new grads can learn so much by watching and paying attention. One of the most valuable skills one can hone is the approach to the work. New responsibilities are an opportunity to grow in the job, not a burden. While you likely won't see this on a normal "technical skills" list, stand-out employees have a healthy willingness to "go-figure-it-out" and then consult with one's supervisor or team rather than waiting to be told what to do or having a narrowly defined "job-jar". GFIO.

Do you want to know more?

List of practice coordinator skills to add to your resume

The most important skills for a practice coordinator resume and required skills for a practice coordinator to have include:

Patients
Customer Service
Patient Care
Front Desk
Insurance Verification
Excellent Organizational
Payroll
Primary Care
Patient Flow
EMR
Excellent Interpersonal
Patient Scheduling
Surgery
Triage
Medical Practice
HIPAA

Charge Entry
Patient Appointments
Home Health
Rehabilitation
Coordinators
CPT
Data Entry
Clerical Support
Appointment Scheduling
Calendar Management
Patient Complaints
HR
Office Operations
Patient Satisfaction
Patient Registration
Kronos

CMS
Medicaid
Expense Reports
Insurance Claims
Telephone Calls
CME
ICD-9
EHR
Clinical Documentation
Petty Cash
Practice Management System
Hippa
Office Policies
Patient Referrals

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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