Processor jobs in Worcester, MA

Variantyx is a technology-driven precision medicine company providing state-of-the-art diagnostic solutions for the rare genetic disorders and reproductive genetics markets, and treatment optimization in oncology. Our proprietary whole genome analysis platform allows us to better understand a person's genetic makeup, leading to unmatched diagnostic capabilities and improved personalized treatment recommendations. visit our website: ****************** Role Description We are seeking an entry-level Specimen Processing Assistant to support our diagnostic laboratory team at our on-site facility in Framingham, MA. This full-time role involves receiving, processing, and organizing biological specimens, ensuring adherence to laboratory protocols and quality standards. Additional responsibilities include maintaining accurate records, utilizing laboratory tools and software, and collaborating with colleagues to streamline workflows and uphold compliance. Saturday shift coverage required. Position Duties & Responsibilities: Receive and triage all patient specimens for testing. Accession and manage patient information within the LIMS. Collaborates with clinical Coordinators to verify missing patient/sample information. Biobanking: sorts samples and distributes them to the appropriate storage. Maintains designated laboratory equipment. Prepares samples for processing. Uses various laboratory computer systems for labeling, inquiry, results as needed. Disposes of bio-hazardous and chemical waste in the accessioning room. Assists with department quality and process improvement projects. Sets up supplies for the assigned work area Discards specimens as needed. Upholds all CLIA, CAP, NYS and other state regulations, as required. Call patients to verify and confirm personal information to identify samples Ensure accuracy of patient details in the lab's database, and update any discrepancies or changes. Update and document patient records in the Salesforce system Follow all HIPAA guidelines and confidentiality protocols to protect patient information at all times. Education & Skills: High School degree Great organizational skills Clear and effective Communication skills Multitasking skills Must be able to speak/read/write in English Detail Oriented

Harr Toyota is seeking an energetic individual that can thrive in a fast paced environment. The ideal candidate will possess great communication skills, ability to multi-task, exceptional follow through, and must be a team player. Job Description: Reviews all customer information for accuracy Prepares and prints all legal documents for auto loans Interacts with customers to ensure proper explanation of documents Preparation of bank contracts and registration paperwork Follow up with financial sources to confirm funding Admin duties as needed Requirements: Detail-oriented Team player Nights and weekends required Job Type: Full-time Benefits: 401(k) Dental Insurance Employee Discount Health Insurance Life Insurance Paid Time Off Schedule: Monday to Friday Weekends

Are you organized, accountable, and have always gone the extra mile to make sure things are done right? Imagine the impact those skills can have in ensuring the accuracy of millions of healthcare tests, every month. If you share our passion for strengthening physician care, please apply for the Specimen Accessioner position! Labcorp is seeking a dedicated and motivated individual to join their Specimen Processing and Accessioning team at Tufts Medical Center in Boston, MA. The Specimen Accessioner will be responsible for performing clinical specimen accessioning, sample sorting and data entry in a fast-paced, high-throughput environment according to established standard operating procedures. Work Schedule: Monday to Friday 2:30pm-11:00pm with rotating weekends. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Job Responsibilities Prepare laboratory specimens for analysis and testing Unpack and route specimens to their respective staging areas Accurately identify and label specimens Pack and ship specimens to proper testing facilities Meet department activity and production goals Properly prepare and store excess specimen samples Data entry of patient information in an accurate and timely manner Resolve and document any problem specimens Requirements High School Diploma or equivalent No relative experience required; 1-2 years preferred Previous medical or production experience is a plus Comfortable handling biological specimens Ability to accurately identify specimens Experience working in a team environment Strong data entry and organizational skills High level of attention to detail Proficient in MS Office Ability to lift up to 40lbs. Ability to pass a standardized color blind test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Requirements Minimum one year of payment processing or equivalent experience Finance experience preferred Ability to work as part of a team while also working independently to complete assigned tasks Ability to maintain confidentiality. Proficient in data entry Strong attention to detail Excellent organization skills Ability to prioritize Ability to solve problems Strong computer skills and proficiency in Microsoft Excel, Word, and Outlook Excellent communication skills, both verbal and written Open to direction, collaborative work style, and commitment to get the job done Excels at operating in a fast-paced, community environment Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Be able to read and comprehend position-specific documents and correspondence Physical Qualifications Be able to lift five pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to concentrate and use critical thinking Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

The HIS Processor II is responsible for the effective coordination, organization and accuracy of information and records of varying levels of complexity. Provides administrative support and coordination, primarily focused on supporting incoming telephone calls and performing medical records (both written and verbal ROI) responsibilities. Operates at a moderate to high level of independence and assists less experience team members.Functions as a content expert/resource leader/champion in HIS responsibilities. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities * Works in collaboration with the DFCI Longwood based Health Information Services staff to ensure Quality Control of all aspects of the electronic health record processing. * Will assist Longwood Health Information Services in its efforts to meet and/or exceed patient, physician and customer expectations at satellite location. * Reviews daily visit lists for correct data; checks all electronic charts for any missing documents or recent reports, scans any/all data into the electronic medical record. * Reviews daily listing information against existing records for accuracy and completeness, verifies demographics and makes corrections as necessary. * Sorts, files, and collates, medical records such as admission slips, lab and pathology reports, and clinical notes and scan all into EMR. * Obtains lost or missing records in accordance with established procedures. Communications with hospitals, IT departments, referring physicians, etc. * Manages existing paper charts, including scanning and sending to off-site storage facility. * Reviews and administers all consent forms, including mailing and scanning into charts * Picks up and scans incoming paper data from the front desk and throughout clinic. * Manages both incoming and outgoing faxes. Takes corrective action as needed. * Provides general institute, disease, or program-specific information to callers/patients within the scope of knowledge and authority. * Ensures compliance with DFCI policies and procedures for electronic health information in EPIC. * Adheres to standard operating procedures and compliance requirements. * Enters telephone encounters in EPIC and routes to the appropriate provider, staff member, etc. * May assist with the document preparation for incoming FMLA, Disability, SSA Form requests. * Processes incoming and outgoing mail. * Perform other duties as requested. * Assists in training of new HIS staff * Supports patients with the completion of ROI's etc. * Works closely with the ONN's/providers supporting real time medical documentation needs. * Acts as a liaison with HIS Boston to ensure proper processing of medical records and legal requests. Qualifications * High School diploma required. High School Diploma/GED required, Associate or bachelor's degree preferred. * 3 years' experience working in a medical setting (Degree may substitute for experience) * Extensive knowledge of insurances needed to support patient disability, FMLA requests. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $23.79/hr - $27.35/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

Part Time Processor 1pm-5pm (Can be flexible with these hours-must be afternoons) North Grafton, MA We receive thousands of clinical samples every day from Veterinary Clinics, and we run tests on those samples to help veterinarians identify what might be wrong with someone's pet. As a part-time Sample Management Technician, (SMT), also referred to as a Specimen Processor or Specimen Accessioner; you'd be helping to sort, tag, and prepare the samples for testing. The samples that we work with are blood, urine, fecal samples, and biopsies that we receive from the vet clinics (no animals on-site!) Every sample you help to move along quickly and accurately in the process means we are one step closer to finding out how or why they might be sick. Thanks to you, someone's very beloved pet will get the treatment plan they need - how great is that? This is a part-time position. IDEXX reference laboratories is a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise, while providing the most complete and advanced menu of diagnostic tests along with technology and tools. In This Role: You will receive, prepare, and accession veterinary samples (blood, urine, feces, and biopsies) for laboratory analysis and testing. You can expect to remove specimens from transport bags and enter specimen data into a computer tracking system. You will rack and bundle prepared samples for delivery to each testing department. You will assist other lab personnel with specimen storage and ensuring that Turn Around Times (TAT's) are met. From day one, you'll have full autonomy in your work, but you'll also get full support when you need it. You will play a critical role as part of a successful team that is proud of the work they do and motivated by the common purpose in helping veterinarians quickly diagnose illness and disease in pets and animals. What You'll Need To Succeed: You are able to work the shift listed below. You have a positive attitude and love to bring this energy into the lab every day to support your colleagues, whether working independently or as a team contributor. Data entry skills preferred. You are someone who thrives in a fast-paced, high-volume work environment. You value working at the highest levels of accuracy, safety, and quality You are able to read, understand and follow Standard Operating Procedures (SOP's), including safety and quality procedures. You have a familiarity and comfort with using computers for data entry. You are able to prioritize and multi-task, demonstrate excellent attention to detail on the job, and can work reliably and precisely Your customer service skills are top-notch Able to meet the physical requirements that go with working in a lab - standing and sitting for extended periods of time, phone & computer use, extended reach, lifting up to 50lb, and specific vision ability - close, color, depth perception, and ability to adjust focus. This is a laboratory, so there is potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals. What You Can Expect From Us: Hourly rates targeting: $ 22 / hr This is a part time position Schedule: The hours for this position are: 1PM - 5PM The schedule for this position is: Monday - Friday (and possible weekend hours) The shifts and hours may vary slightly depending on business needs. Reliable and dependable attendance is an essential function of the position. Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. This part-time Sample Management Technician position will be based out of our NORTH GRAFTON, MA location. Does this sound like the opportunity for you? Apply today! #LI-JO1 #IND-LAB

Safety Insurance is proud to be one of the leading property and casualty insurance providers in Massachusetts. We are committed to supporting independent agents and their customers through our unwavering dedication to excellence. Our success is built on a simple philosophy: deliver the highest quality insurance products at competitive rates while providing exceptional service at every step. At Safety Insurance, we don't just offer jobs - we offer careers that are challenging, fulfilling, and designed to grow with you. Our people are our greatest asset. A diverse workforce makes us stronger, more innovative, and better equipped to serve our customers. At Safety, we empower our employees to be their best by fostering an inclusive environment and offering resources that support their careers, education, and families. We also understand the importance of work-life balance. That's why we offer hybrid work options, flexible schedules, and a 37.5-hour workweek. Conveniently located in the heart of Boston's financial district, our downtown office is a positive space where employees can stay connected to both each other and the pulse of the city. Safety's benefits go beyond the basics. In addition to competitive salaries, our comprehensive benefits package includes: * 3 weeks accrued paid time off + 11 paid holidays per year * Health insurance (medical, dental, vision) * Annual 401(k) Employer Contribution (up to 8% of your base salary) * 100% tuition reimbursement * Free on-site fitness center * Complimentary coffee and breakfast service * Hybrid work schedules * Working Advantage Discount Program * Employee Assistance Program * …and much more! Join Safety Insurance and discover a career that's built to support your success - both personally and professionally.

Job DescriptionSalary: DOE Mortgage Processor Northpoint Mortgage, selected as one of the Boston Globe's 2024 Top Places to Work, is a growing New England-based mortgage lender with a brand-new opportunity for a full-time Mortgage Processor. The successful candidate will have Encompass experience, several years of related experience, and the ability to communicate effectively with our loan officers and clients in an upbeat customer service-focused manner. In addition to a great working atmosphere, we offer competitive pay, benefits, and a wonderful work-life balance. This position is located in the Westborough, MA area and has the potential to be hybrid or primarily remote. Skills & Experience Needed: 2+ years of Mortgage Processing Experience Encompass Loan Origination Software Mass Housing Experience Non-QM Experience Excellent verbal and written communication skills with a customer service attitude Ability to effectively prioritize and see tasks to completion Must be able to problem-solve and multitask Capable of taking responsibility for managing production and the pipeline Familiarity with mortgage industry basics: Conventional, USDA, and VA Loan types Income Calculations Running AUS And reading findings Ability to review guidelines and figure out answers to scenarios Strong proficiency with computers and software Responsibilities: Establish relationships with clients by communicating with them throughout the process via phone, email, and text. Put clients at ease by being available to answer questions while working closely with Northpoint employees to efficiently set up and move files through the loan process. Set up and disclose new loan files, request, review and explain necessary documents including initial disclosures with clients. Communicate with clients throughout the loan process, advising them of loan status and addressing any questions or concerns. Follow up on necessary documents and set deadlines to create urgency to advance files quickly through the process. Compensation is commensurate with experience.

All Boston Mutual employees who interact with our policyholders, our producers, and our BML associates embrace the principles of our brand and service philosophy. We are all brand ambassadors. Both our words and our behaviors matter. We share a common service philosophy and pride ourselves in living the BML brand promises every day, one interaction at a time. The following statements represent what Boston Mutual stands “FOR” - it is what makes us different and better in the market we serve. We are FOR being a progressive life insurance company offering financial peace of mind to working Americans and their families. We are FOR providing practical and affordable products designed for those we serve. We are FOR making it easy to secure a level of financial protection with a portfolio of products - beginning with life insurance. We are FOR providing a personalized customer experience to our policyholders and producers. We are FOR acting in the best interests of our policyholders, producers, employees and the communities in which we live and serve - representing the goodness of mutuality in all we do. We do our best to: Demonstrate a desire to assist Listen for understanding and respond empathetically Explain things in a manner that is easy to understand Be knowledgeable students of our business Take full ownership to resolve questions and issues Be professional, polite and courteous Leave our customers and associates “better than where we found them” Statement of Position The Life Claim Examiner reports directly to the Life Claim Manager. The Life Claim Examiner is responsible for managing and processing all assigned claims with adherence to company policies and contract provisions in full accordance of the law while demonstrating the highest levels of service professionalism in all they do. The Life Claim Examiner is expected to: Manage their assigned caseload of Life insurance claims and ensures the accuracy and completeness of submitted claims. Processes assigned claims for payment or denial in accordance with established procedures and guidelines, in a timely manner and meeting departmental quality/production standards. Review and process claims, evaluate medical records, and request additional information when needed. Obtains claim information by communicating effectively with internal/external stakeholders verbally and in written form while maintaining a professional demeanor. Interpret and evaluate policy/contract revisions. Review pending claims on a monthly basis. Perform other duties as assigned. JOB REQUIREMENTS AND QUALIFICATIONS Education: High School Diploma, GED or equivalent required. Medical terminology and/or insurance experience preferred. Experience: Claim examiner: Minimum of 1 year of business/office experience. Sr. Claim Examiner: Minimum of 2 years life/medical claims experience required. Knowledge Requirements: Strong business knowledge Excellent written/verbal communication skills. Strong organizational skills that reflect ability to perform and prioritize a high volume of task. Multitasks seamlessly with excellent attention to context, substance, and detail while meeting goals and strict deadlines. Excellent interpersonal skills and the ability to effectively build and extend relationships. Working knowledge of desktop applications such as Outlook, Word and Excel. Certifications/Licensures: N/A ADDITIONAL INFORMATION Regular Working Conditions (Desk job with occasional walking, use of computer with hand and finger motions, close and distance vision, minimal noise level and no exposure to weather conditions) Prolonged Standing Frequent Walking or Stooping Heavy Equipment or Machinery Operation Heavy Lifting Increased Noise Level Exposure to Weather Conditions Travel Required “On Call” Hours Required Other Information:

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Contract Duration: 5 months Pay rate: $23/hr Primary responsibility is to prepare accurate legal documentation in accordance with Bank policies/procedures and to facilitate loan closings directly with the client and/or vendors, which includes routine to complex transactions. The role requires the individual to work with various vendors to perform due diligence (property appraisal, flood and hazard insurance, title, etc) to perfect the security interest in the various types of collateral pledged to the Bank by the borrower as security for a loan or line of credit. Key Metrics: Monthly Productivity Quality/Accuracy Timeliness/Cycle Time Client Satisfaction Risk Qualifications Required Skills: Bachelors Degree is preferred Financial Acumen (preferably with business lending, legal and risk) Strong Technical Skills - computer savvy, must be able to toggle across multiple systems Must be able to use Word and Excel Ability to multitask and prioritize competing requests - it's a fast paced environment Strong Customer Service and Communication Skills - lot of interaction with Client Managers Additional Information If you are interested, please feel free to contact me: Laidiza Gumera ************ *******************************

Job Description Our top-producing team is in search of a Mortgage Loan Processor with experience in the lender model. If you love helping people and are driven to close loans quickly, we need to talk! You'll handle the entire loan process, from contract to close. Responsibilities will include thoroughly compiling information, responding to questions from applicants and underwriters, and resolving last-minute issues so mortgage applications are filed in a timely manner. Job seekers should be excellent multitaskers who can work both independently and with a team to meet deadlines. Strong customer service skills and an eye for detail are also vital in this role. If you're interested in joining a well-established, industry-leading team to grow your career and push yourself toward excellence, this is the place for you. Start your application today! Compensation: $55,000 - $75,000 yearly Responsibilities: Keep thorough documentation of the loan process in the system, from the origination of the loan to close Oversee all loans coming through the pipeline to ensure the process is compliant and efficient Act as a liaison between applicants, mortgage brokers and loan officers, real estate agents, and mortgage lending underwriters to help further loan approval Check in with clients and underwriters regularly to make sure loan documentation is completed so closing dates and company deadlines are met Take care of all borrower communication, from loan origination to close Qualifications: Superb communication, interpersonal, and customer service skills Know how to analyze credit reports, income, and asset documents, as well as general ways to structure a loan Familiar with working in a lender's environment and using Encompass LOS software Solid understanding of mortgage loan products (FHA/VA/CONV/USDA) and knowledge of mortgage procedures, processes, and documentation Prior experience as Processor, LOA, Loan Partner, Loan Officer, and/or Underwriter About Company Founded in 2003, our CEO, Ronald Leonhardt, Jr., had a vision to become a nationwide full-service lender that could provide customers with a clear, fast, and transparent mortgage experience. Through superior customer service and a full range of loan products and programs, we've been able to achieve that vision and build upon it by helping more people each year buy the homes of their dreams. Today, with more than 8,000 employees and more than 600 branches, we are one of the nation's largest and fastest-growing retail mortgage lenders. We are licensed in all 50 states and are a direct lender and approved seller, and servicer by Freddie Mac, Fannie Mae, and Ginnie Mae.

It's an exciting time to be at Hanscom Federal Credit Union! As a member of our Residential Loan Department, you will join a dynamic team of purpose-driven individuals committed to delivering exceptional service to our members. Who we are - Hanscom Federal Credit Union Members-first - our members are our top priority. We make business decisions with our members at the top of mind. Integrity - we're honest and committed to doing what's best for our members and our company. What is right isn't the same as what is easy. Teamwork - we are in this together and we all benefit from our success. Innovation - we identify new ideas for processes or products that will lead to positive changes and take the initiative to implement the changes. Empathy - we understand that communication starts by listening, understanding diverse perspectives, and caring about others' sustained success. What we offer $21.62/hr - $27.03/hr Compensation for this position will be determined based on the candidate's experience, skills, and qualifications. Final pay may vary depending on factors such as prior experience, expertise, and specific requirements of the role. We are committed to offering competitive compensation and will discuss the final pay rate with candidates should an offer be made. A full-time, permanent position that will reward you through an annual bonus program. Medical, Dental, Vision, FSA, 401(k), Student Loan Paydown, and paid Sick and Vacation time benefits. A flexible hybrid work schedule environment. We are committed to fostering career growth and development - when you join our organization it's not just a job. We look to develop your skills aligned to our business needs and help you progress in your career. Who you are - Residential Loan Processor You are a dynamic, detail oriented, intuitive person with the ability to develop relationships, build rapport and become a trusted team member. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected. What you'll do Maintains the integrity of the loan data from time of application to closing. Reviews new loan package for completeness of borrower information, and review and highlights potential issues on credit report such as undisclosed HELOC/2nd mortgage, fraud detection, red flag alerts, report comments, OFAC, public records, and date of 1st mortgage. Reviews and investigates red flags and fraud alerts from credit bureau or/or DU, and document findings. Obtains pertinent documentation as directed by the Loan Officer or VP Residential Loan Operations. Ensure all documentation is uploaded to ImageFlow paperless system within MortgageBot. Upon receipt of loan file from loan officer, reviews application data, updates all fees and send Initial Disclosure package to borrowers according to regulatory deadlines. Collects appropriate fees from borrower for application deposit. Prepares Rate Lock and Change of Circumstance disclosures when needed. Throughout the process, keeps borrowers informed regarding the status of the loan, both by phone and email. Responds in a timely manner to borrowers' and third-party agents' (i.e. closing agents, appraisers, realtors etc.) inquiries during the mortgage process. Utilizes MortgageBot reports to manage their pipeline, track the timely return of all required documentation (appraisals, titles, verifications, approval conditions, etc.). Keeps up to date on financing date and closing date on purchases. Analyzes all documents to ensure loan packages are complete and accurate. Reviews documents for possible identity fraud, etc. Forwards the file to underwriting for approval. Once approval is issued, responsible for tracking and collection of documentation to ensure conditions are satisfied. Once complete, generate Clear to Close form, update fees and submit to underwriting for final approval. Represent the credit union in a professional manner; provide quality service to members and internal customers. Cross-sell CU products and services where applicable. Perform other related duties as required. Knowledge/Skills/Experience Required: 1 - 3 years mortgage processing is preferable. 1 - 3 years VA Mortgage loan processing experience preferred A high school degree or equivalent Must have good organizational, analytical and customer service skills. Mortgage software computer skills. PHYSICAL REQUIREMENTS Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. WORKING CONDITIONS Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. MENTAL AND/OR EMOTIONAL REQUIREMENTS Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. ** Must be authorized to work in the US **

Commercial Loan Processor Department : Commercial Lending East Cambridge Savings Bank's Lending Division is actively recruiting for a Commercial Loan Processor . Function : Under the direction of the Assistant Vice President - Senior Commercial Loan Documentation Officer, performs a variety of administrative tasks in connection with processing commercial loans. We are looking for candidates with: 2-3 years' working in a financial institution with lending experience or a bachelor's degree in Business or related field with 1 year banking experience. Must be detail oriented with strong organizational and verbal communication skills Working knowledge of Microsoft Word and Excel Working knowledge of LoanVantage preferred Ability to perform a variety of tasks simultaneously while adhering to guidelines Essential Job Functions: Receives and tracks applications. Assembles and verifies accuracy of loan documentation and check documents for proper vesting, legal descriptions, closing dates and signatures. Maintains new and paid commercial loan files and ensure that loan files contain documents with proper signatures, dates and other relevant data. Reports discrepancies to Assistant Vice President - Senior Commercial Loan Documentation Officer. Monitors UCC and/or other security documents on a regular basis. Prepares renewal or termination documents as necessary. Assists with requesting financial statements from commercial borrowers on an annual basis. Follows up on requested information/documentation to ensure receipt. Prepares disposition correspondence including commitment letters or adverse action and/or denied documentation, and in-house closings of newly approved commercial non-real estate loans. Prepares necessary loan documents for loan closings, either in-house or by attorney. Ensures that loans are processed in accordance with all the terms and conditions of the credit approval and all applicable regulatory guidelines. Updates the SBA remittance fee due report on all SBA loans on a monthly basis. Assists Assistant Vice President - Senior Commercial Loan Documentation Officer in processing documentation related to Commercial real estate. Monitors application pipeline, and follows up on appraisals, 21E reports, and financials. Reviews and packages loans for approval by Management. Assists Assistant Vice President - Senior Commercial Loan Documentation Officer by responding to inquiries from customers, attorneys and other Bank personnel as needed to resolve problems. Acts as liaison with attorneys, appraisers, insurance companies and other applicable parties prior to and during closings to ensure accurate and consistent documentation. Documents loan underwriting and processing activities related to Commercial loans on a daily basis. Ensures proper due diligence and CIP/ CDD Beneficial Ownership requirements are met prior to closing the loan, working with the Commercial Lending Officers as needed. Prepares and follows construction advances and closed loans. Coordinates a draw request for Construction Loans between customers and outside construction consultants and payouts. Responsible for maintaining all documentation for Participation Loans serviced by ECSB or others. Supportive Job Functions: Performs all related lending tasks and special projects as may be required or assigned. Contact our Human Resources Division or visit ************************************* for more details and to apply. Or submit your resume to: Email: **************** Fax: ************ Phone: ************ East Cambridge Savings Bank, Attn: Human Resources 344 Cambridge Street Cambridge, MA 02141 East Cambridge Savings Bank is an Equal Opportunity Employer/Disabled/Veterans

Job Details Operations Center - Worcester, MADescription Job Title: Mortgage Processor Department: Mortgage Servicing Reports To: AVP of Mortgage Servicing Established in 1928 and driven by a goal to make life more comfortable for our community, Webster First Federal Credit Union has grown to an over one-billion-dollar financial institution, serving over 90,000 members across our banking and lending services. Our mission is to leverage who we are as a credit union to empower our members to live their best financial lives. We focus on members, not profits, and our values of strength, exceptional service, and “New England authenticity” are at the heart of everything we do. We can't do it without an exceptional workforce! With approximately 250 employees spread across 15 locations in Massachusetts, Webster First Federal Credit Union is committed to empowering a diverse and inclusive workforce that is representative of the community we serve. Our members come from all walks of life and, not unintentionally, so do our staff. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes us stronger. Summary The Mortgage Processor plays a critical role in the home loan process by ensuring all documentation is complete, accurate, and compliant with regulatory and internal guidelines. This position supports the mortgage servicing team by preparing loan files for underwriting and closing, maintaining communication with members, and ensuring a smooth and timely loan experience from application to funding. Essential Duties and Responsibilities Manage daily mortgage pipeline with a focus on timely processing of loan packages, commitments, and adherence to departmental turn-times and communication standards. Maintain a strong understanding of Webster First Federal Credit Union mortgage products and services. Prepare and send compliance-related documents to members, ensuring accuracy and timely delivery. Provide proactive and ongoing communication with members throughout the loan process, keeping them informed of status updates. Accurately document all member, loan officer, and underwriter correspondence-both written and verbal-in the loan file. Verify the accuracy and completeness of loan data and ensure all system records are current and aligned. Regularly update loan statuses in required systems and reports to ensure transparency and consistency. Adapt effectively to changes in processes, technology, or departmental priorities. Utilize various software tools proficiently, including Microsoft Word, Excel, Teams, and Outlook. Promptly escalate member concerns or file issues to the team leader for resolution. Promotes overall BSA compliance by adhering to all BSA and OFAC regulations specific to the job function and assisting the Credit Union's BSA department as necessary with any departmental function specific items. Actively promotes the security and privacy of member and employee information through adherence to both information security and physical security policies, procedures, and governing regulations. Training will be completed at least annually for Information Security topics, BSA, and GLBA; annual BSA training will be position specific. Annual training will also include courses on any of the following regulations as they relate to the position described herein: SAFE ACT, Regulations B, C, D, E CC, DD, and Z as well as any training deemed necessary to promote adherence to applicable regulatory requirements. Perform other duties as directed. Qualifications/Requirements Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities. Ability to manage multiple tasks and deadlines in a fast-paced environment. Proficiency with loan origination systems and Microsoft Office Suite. Knowledge of mortgage lending regulations and documentation requirements. Commitment to providing outstanding member service. Maintain working knowledge of applicable federal and state lending regulations, including the Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), Home Mortgage Disclosure Act (HMDA), Regulation Z (Truth in Lending Act), and other relevant compliance requirements. Ability to report to work as scheduled. Education/Training Experience High school diploma or equivalent required; associate or bachelor's degree in business, finance, or related field preferred. Minimum of 2 years of experience in mortgage processing or a related lending role. Knowledge of Encompass Mortgage Software is preferred Physical Demands & Work Environment This role primarily takes place in a professional office environment and involves sedentary work, at a desk or teller station, using a computer, and engaging in phone or video conversations. The noise level is generally moderate. Employees may need to sit or stand for extended periods, move about the office, and occasionally lift, push, pull, or carry items up to 20 pounds. Some repetitive motion including movements (motions) of the wrists, hands, and/or fingers. Employees are required to have visual acuity to perform activities such as transcribing, viewing and using a computer, and reading documents, as well as the ability to communicate verbally with colleagues, supervisors, members, and visitors. Reasonable accommodations will be provided as needed. Pay Range: Salary Band 1, $17 - $26 /hour Note: This range reflects the full salary band for positions at this level. Individual compensation is determined based on experience, skills, and internal equity.

About Us: At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners. About This Role: The main area of focus for this role is the servicing of the Credit Union's mortgage, consumer, specialty, and commercial loan portfolios. The incumbent in this position is expected to have prior knowledge of all general activities in the Loan Servicing department. This role is responsible for the timely and accurate processing of Loan Servicing requests from members and internal staff; management of loan servicing systems and processes; other member service and clerical tasks as assigned. This position requires collaboration with other servicing staff to provide high-quality service to our members. Key Responsibilities: Communicate effectively with other members of the loan servicing team and be a primary point of contact within the department to review and respond to member questions, system processing support, and back up for tasks within the department. Assist members via phone, email, and mail by researching, resolving, and following up as necessary in a timely fashion while providing a high level of member service. Provide member support by responding to internal phone calls, emails, customer relationship management (CRM) inquiries by researching, resolving, and following up as necessary in a timely fashion while providing a high level of member service. Perform loan account maintenance and financial transactions including payments, payment reversals and corrections, and payoffs in the core servicing system. Maintain a working knowledge of all internal software, vendor sites, and other electronic systems to enable completion of job responsibilities. Recommend procedural changes when appropriate and work with management on completing the updates and implementation of written procedures for the enhancement of work efficiencies. Adhere to all local, state, and federal laws/regulatory requirements as related to functional areas including the Patriot Act, Truth in Lending, Reg B, Reg Z, and Bank Secrecy Act. Perform a senior role in supporting internal loan servicing department projects and initiatives. Take an active role in preparing for and processing loan sales. Maintain and monitor loan servicing general ledger accounts, as requested, including researching and clearing exceptions. Complete various other tasks as assigned that may include but are not limited to booking new loans, loan quality control reviews, collateral perfections, insurance tracking and force placement, preparing payoff quotes, release/satisfaction of collateral, tax and insurance escrow research and processing, and document research. Who you are: Must have customer service experience and a minimum of 2 years loan servicing experience. Adept at utilizing technology and various software platforms to process information. The candidate must demonstrate interpersonal, organizational, and communication skills (verbal & written). The candidate should be detail oriented with the ability to work in a fast-paced environment. Experience in Microsoft Office application. Transactional processing experience with strong commitment to providing excellent member service. Experience working with the following applications is preferred: FISERV DNA, Encompass, and Corelogic What We Offer: Competitive salary and benefits package Opportunities for professional development and career growth Hybrid Schedule (min 3 days in office to maximize collaboration) A collaborative and inclusive work environment Paid Time Off, Wellness Time & Paid Federal holidays 401K with 6% match High Performance Culture Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE. EQUAL OPPORTUNITY EMPLOYER USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce. This is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This may be modified at any time, for any reason, at the sole discretion of management. At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the before you apply: “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States. It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability. In the spirit of pay transparency, we are excited to share the base salary/hourly range for this position is $25.24 - $30.91 , exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package. All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.

Investigates, evaluates, reserves, negotiates and settles assigned claims in accordance with Best Practices. Provides quality claim handling and superior customer service on assigned claims, while engaging in indemnity and expense management. Promptly manages claims by completing essential functions including contacts, investigation, damages development, evaluation, reserving, and disposition. Responsibilities: Provides voice to voice contact within 24 hours of first report. Conducts timely coverage analysis and communication with insured based on application of policy information, facts or allegations of each case. Consults with Unit Manager on use of Claim Coverage Counsel. Investigates each claim through prompt contact with appropriate parties such as policyholders, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Records necessary statements. Identifies resources for specific activities required to properly investigate claims such as Subro, Fire or Fraud investigators and to other experts. Requests through Unit Manager and coordinates the results of their efforts and findings. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. Maintains effective diary management system to ensure that all claims are handled timely. Evaluates liability and damages exposure, and establishes proper indemnity and expense reserves, at required time intervals. Utilizes evaluation documentation tools in accordance with department guidelines. Responsible for prompt, cost effective, and proper disposition of all claims within delegated authority. Negotiate disposition of claims with insured's and claimants or their legal representatives. Recognizes and implements alternate means of resolution. Maintains and document claim file activities in accordance with established procedures. Attends depositions and mediations and all other legal proceedings, as needed. Protects organization's value by keeping information confidential. Maintains compliance with Claim Department's Best Practices. Provides quality customer service and ensures file quality Supports workload surges and/or Catastrophe operations as needed to include working significant overtime during designated CATs. Communicates with co-workers, management, clients, vendors, and others in a courteous and professional manner. Participates in special projects as assigned. Some overnight travel maybe required. Maintains the integrity of the company and products offered by complying with federal and state regulations as well as company policies and procedures. Qualifications: Associate's Degree required; Bachelor's Degree preferred. A combination of education and significant directly related experience may be considered in lieu of degree. Adjuster Licensure required. One to three years of experience processing claims; property and casualty segment preferred. Experience with Xactware products preferred. Demonstrated ability to research, conduct proactive investigations and negotiate successful resolutions. Proficiency with Microsoft Office products required; internet research tools preferred. Demonstrated customer service focus / superior customer service skills. Excellent communication skills and ability to interact on a professional level with internal and external personnel Results driven with strong problem solving and analytical skills. Ability to work independently in a fast paced environment; meets deadlines, and manages changing priorities effectively. Detail-oriented and exceptionally organized Collaborative partner; ability to contribute to a positive work environment. General Information: All employees must pass a pre-employment background check. Other checks may be needed based on position: driving history, credit report, etc. The preceding has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Heritage Insurance Holdings, Inc. is an Equal Opportunity Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.

* Primary Function: Under the supervision of the Department Manager, processes consumer loans on a timely and accurate basis and provides a consistently high level of quality service to members and potential members in the lending process. Prepares, analyzes, processes, and documents all required forms and documentation for consumer loan products. Provides member and departmental support for all aspects of consumer loan and consumer loan servicing within the Credit Union. Handles all member transactions with complete discretion and confidentiality. This is a Mid-Level position. Essential Duties and Responsibilities: * Coordinates with consumer loan applicants in person, by phone and/or electronically and assists member in providing information, answering questions, and completing loan application. * Ensures that all members and potential members feel welcomed to the Credit Union and are supported professionally in the process. * Requests and reviews all required information and documentation to secure a consumer loan and researches discrepancies. * Interviews and originates potential consumer loan applicants for approval and/or denial. * Answers questions for members throughout the process. Explains the loan process to include loan options, insurance required on Credit Union loan products, loan policies, interest rates, payoffs, etc. * Prepares credit investigation and verification for related applications. * Verifies contents and completion of approved loan folders and inputs on the computer system. * Maintains a filling system and procedures to monitor that the required documentation is received in a timely manner and maintained appropriately and according to policies and procedures. * Closes approved loans; completes all necessary loan documents to close the file; and prepares payroll designation and all other related documents to bring to completion. * Processes daily mail payments for consumer loans, when assigned. * Informs members of Credit Union products and services, explaining features and benefits; cross-sells products and services when appropriate and within scope of responsibility. * Functions as needed to positions within the Loan Origination/Servicing Department as required. * Cross-trains and performs all positions within the Loan Department. * Responsible to maintain and control lending file folders. * Coordinates documentation and maintains up-to-date files. * Provides backup support for Lending Reception desk and related department mailings. * Attends training sessions upon request. * Adheres to the anti-money laundering policy and the Bank Secrecy laws. * Assumes other duties as new products, services, or technology are introduced. Note: The above is a description of the ordinary and essential duties of the position. Other duties both related and unrelated to the above may be assigned and therefore required. Knowledge, Skills, and Experience Required: * Professional and pleasant interpersonal and communication skills are essential for servicing Credit Union members and projecting a positive image as representative for the Credit Union. * General knowledge of all Credit Union products and services as well as credit procedures (required). * Requires education equivalent to a four-year high school education. Proficiency with computer software applications including Word and system applications is required. * Two years of experience in a bank, Credit Union, or mortgage company (required). * Position requires the ability to read and understand oral and written instructions. Requires the ability to effectively communicate with members or employees and to solve day-to-day problems involving several variables in standard situations. * Intermediate mathematical skill required (adding, subtracting, multiplying, dividing, percentages, interest). Disclaimer: The above information on this position has been designed to indicate the general nature and level of work performed by employees within its classification. It is not designated to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Innovairre - WE HELP PEOPLE WHO HELP PEOPLE We make great things happen for some of the world's most vibrant organizations. We are the worldwide leader in non-profit fundraising. The company serves more than 500 marketing agencies, non-profit organizations, and commercial clients, with 4000+ employees working across five different continents and 28 countries around the world. Our direct marketing services deliver results utilizing our in-house production, design capabilities, data and digital expertise, and fully integrated approach producing timely and cost-efficient direct mail packages for our worldwide clients. Location: 528 Route 13, Milford, NH 03055 See what our Milford New Hampshire employees have to say about our Donation Processing Business! Mailroom Clerk/Donation Processor: Do you like working in a fast-paced, production/office-like environment without the stress of being on your feet!? We currently have multiple openings pat time 1st shift. Work supporting nonprofit organizations in our Milford, NH office. Benefits include paid time off, as well as paid holidays. We currently have the following hours available: Full time (2nd Shift) 4:00pm-12:00am We will train you, no experience needed! Responsibilities: Opens and scans mail that comes in from our nonprofits. Learns and operates a Mail Opening Machine - on the job training! Easy to learn! Reports mail issues and/or equipment problems to your supervisor. Maintains accurate piece count and reports daily to the supervisor. Meets production goals effectively to satisfy the deadlines of our clients while upholding a high level of quality and commitment to Innovairre. EEO Statement We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do. Benefits We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do.

Mortgage Processor Northpoint Mortgage, selected as one of the Boston Globe's 2024 Top Places to Work, is a growing New England-based mortgage lender with a brand-new opportunity for a full-time Mortgage Processor. The successful candidate will have Encompass experience, several years of related experience, and the ability to communicate effectively with our loan officers and clients in an upbeat customer service-focused manner. In addition to a great working atmosphere, we offer competitive pay, benefits, and a wonderful work-life balance. This position is located in the Westborough, MA area and has the potential to be hybrid or primarily remote. Skills & Experience Needed: 2+ years of Mortgage Processing Experience Encompass Loan Origination Software Mass Housing Experience Non-QM Experience Excellent verbal and written communication skills with a customer service attitude Ability to effectively prioritize and see tasks to completion Must be able to problem-solve and multitask Capable of taking responsibility for managing production and the pipeline Familiarity with mortgage industry basics: Conventional, USDA, and VA Loan types Income Calculations Running AUS And reading findings Ability to review guidelines and figure out answers to scenarios Strong proficiency with computers and software Responsibilities: Establish relationships with clients by communicating with them throughout the process via phone, email, and text. Put clients at ease by being available to answer questions while working closely with Northpoint employees to efficiently set up and move files through the loan process. Set up and disclose new loan files, request, review and explain necessary documents including initial disclosures with clients. Communicate with clients throughout the loan process, advising them of loan status and addressing any questions or concerns. Follow up on necessary documents and set deadlines to create urgency to advance files quickly through the process. Compensation is commensurate with experience.