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Production support supervisor skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical production support supervisor skills. We ranked the top skills for production support supervisors based on the percentage of resumes they appeared on. For example, 15.0% of production support supervisor resumes contained production operations as a skill. Continue reading to find out what skills a production support supervisor needs to be successful in the workplace.

15 production support supervisor skills for your resume and career

1. Production Operations

Production operations are the process through which a business turns its resources into goods or services. Production operations include activities such as manufacturing, production, procurement, inventory, and shipment. These operations turn raw materials into consumable products or services through human resources and automation.

Here's how production support supervisors use production operations:

Directed production operations for a diverse technical product portfolio and managed production cost for numerous key company programs and product lines.
Exemplified excellent organizational skills in preparing production meetings as well as in planning and scheduling production operations to evaluate output performance.

2. Production Environment

The term production environment is mainly used by software developers to describe the phase of production where the latest versions of products, updates, or software are pushed live to their intended users. In this phase, clients can see a live service of the product.

Here's how production support supervisors use production environment:

Developed new projects and established procedures for new application in order to improve the production environment.
Developed standards / policies driving production environment stability and rapid problem resolution.

3. GMP

GMP stands for Good Manufacturing Practice. It is a system that ensures that all products like food, beverages, and medicinal drugs that are produced comply with the quality standards. It helps in minimizing the risks and hazards that cannot be eliminated after the testing of final products.

Here's how production support supervisors use gmp:

Established manufacturing procedures, including a comprehensive training program for all manufacturing employees in GMP and operational areas.
Improved quality, productivity and efficiency of operations, meeting business objectives in a GMP dosage pharmaceutical environment.

4. Direct Reports

Here's how production support supervisors use direct reports:

Supervised direct reports by ensuring quality and timeliness of daily work, provided timely feedback regarding work performance.
Streamlined operational success managing 50 direct reports including material handlers, manufacturing associates & mechanics across 3 different departments.

5. Production Equipment

Production equipment in limited terms is used to define any type of machinery or equipment used in the production of a video or film. Basic production equipment includes a camera, tripod, lighting kit, camera light, short term microphone, light reflector, boom pole, shock mount, audio cables, wireless microphone, headphones, portable digital audio recorder, camera lenses, extra batteries, external hard drive, and DSLR shoulder mount rig.

Here's how production support supervisors use production equipment:

Coordinate technical staff of 42 associates to efficiently resolve production equipment and facility issues.
Supervised a group of technicians charged with maintaining and repairing all technical issues with production equipment.

6. Product Quality

Product quality is the basic element of a business. It means to add features in a product or service in such a way that it meets the needs and wants of the customers. Enhancing the product quality also means improve the goods from any existing defects to ensure customer satisfaction.

Here's how production support supervisors use product quality:

Directed collaborative efforts for continuous improvement and recommended measure to improve production methods, equipment performance, and product quality.
Directed manufacturing personnel to maintain product quality and meet customers' requirements.

7. Safety Compliance

Here's how production support supervisors use safety compliance:

Performed duties as Quality Assurance Member to include work center audits and safety compliance.

8. Performance Reviews

Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.

Here's how production support supervisors use performance reviews:

Managed staffing, performance reviews and process improvements
Provide supervision, performance reviews, and career assessments for the employees.

9. Lean Manufacturing

Here's how production support supervisors use lean manufacturing:

Team member participant in the training and integration of ISO-9000, MRP II, and Lean Manufacturing practices.
Certified Champion of Greenheck Productivity System (lean manufacturing champion).

10. Disciplinary Actions

Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.

Here's how production support supervisors use disciplinary actions:

Conducted performance evaluations and administered recognition/disciplinary actions.
Performed other tasks such as performance appraisals, disciplinary actions, and interviewed candidates for employment; provided necessary training and coaching

11. SLA

SLA refers to Service-level Agreement. It is an agreement between a customer and the service provider on the quality of service and what standards they must meet.

Here's how production support supervisors use sla:

Work on Tickets as per SLA to meet customer requirements.
Prepare Daily CDW/CDM, SLA status, Job failures reports.

12. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how production support supervisors use windows:

Coordinated central production's transition from Quark Xpress software on the Mac OS to Pact/FrameMaker publishing on Windows PC.
Monitor and action backup ticketing queue and fulfill restore requests, primarily for Windows file services, Novell/Netware and Unix servers.

13. Process Improvement

Here's how production support supervisors use process improvement:

Maintain 100% rating on process improvement as related to ISO certification.
Participated in projects to update Individual life-insurance operations, including regular program releases, new-product development and specific process improvements.

14. Performance Issues

The failure to meet the basic requirements of a job is called a performance issue. These issues are measured based on policies company culture and job objectives. Performance issues can broadly fall into either one or more categories quantity of work, quality of work, inappropriate behavior, and resistance to change.

Here's how production support supervisors use performance issues:

Monitor and document employee attendance and performance issues and escalate to Supervisor.

15. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how production support supervisors use direct supervision:

Direct supervision of an eight technicians/2 team leads of the facilities support maintenance crew.
Direct supervision of 25+ operators both temps and perm.

What skills help Production Support Supervisors find jobs?

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List of production support supervisor skills to add to your resume

The most important skills for a production support supervisor resume and required skills for a production support supervisor to have include:

Production Operations
Production Environment
GMP
Direct Reports
Production Equipment
Product Quality
Safety Compliance
Performance Reviews
Lean Manufacturing

Disciplinary Actions
SLA
Windows
Process Improvement
Performance Issues
Direct Supervision
PC
Production Lines
SQL

Incident Management
Production Systems
Level Agreements
ISO
Trouble Tickets
Production Processes
CNC

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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