Quality Inn Gettysburg Battlefield jobs in Indianapolis, IN - 63 jobs

Job Description No matter whether a guest arrives weary from their travels or excited for a vacation, as the Assistant General Manager, you and your team know what to do to make them feel at home. They will appreciate the sparkling lobby, a warm welcome, and pristine guest room. As an Assistant General Manager, you will assist your General Manager in leading and inspire each team member to provide an exceptional guest experience. Operating at a high level of excellence will ensure each guest will know you genuinely care about the quality of their stay, creating a customer for life. Salary Range: $43,888 - $51,316 Benefits Offered: Employee Referral Program $ Bonus Program $ Merit Increase $ Paid Vacation Flex Days 401k with Employer Contribution Medical, Dental, Vision Life Insurance Long-term/Short-term Disability Accident Insurance Critical Insurance Our Assistant General Managers makes a difference by: Having a gift for paying attention to the smallest details Having a team-first attitude By driving results As an Assistant Manager, you will: Assist the General Manager in all aspects of hotel operations, day-to-day staff management, and guests. Ensure compliance with SOP's, policies, procedures, and service standards. Handling guest complaints and overseeing service recovery process. Assist in managing budget and ensure revenue and guest satisfaction goals are met. Be part of developing short, and long-term strategic goals for performance improvement. Need to understand the P&L statement Meet all report deadlines daily, weekly, and at month end. Work closely with the department managers and general manager to maximize room yield and hotel revenue. Oversee and manage all departments and work closely with department heads daily Maintain a great communication between the different departments and the General Manager Be responsible for occupational health, fire, and life safety. Strive to improve service performance Maintain a friendly, cheerful, and courteous demeanor at all times Utilize interpersonal and communication skills to lead, influence and encourage others, leading by example Encourage and build mutual trust, respect, and cooperation among team members Serve as a role model to demonstrate appropriate behaviors Strive to improve service performance Communicate clear and consistent message regarding processes throughout all departments Develops specific goals and plans to prioritize, organize, standards and meeting the expectations of customers on a daily basis Daily support the different departments in their daily operations. Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge and skills To be a successful Assistant General Manager, you need: Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge and skill a professional demeanor a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Have natural instincts and insight for finding the best solution to unclear situations, issues, and problems. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, being direct, yet tactful. Must be available on days, nights, weekends, and holidays. Clean professional appearance. Perform other reasonable job duties as requested by the General Manager. Hotel management experience required, and hospitality degree preferred. Minimum Requirements: The Assistant General Manager role requires standing, walking, and sitting for extended periods through shift. Requires the ability to read and visually verify information in a variety of formats (i.e., small print, computer). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.

When a guest walks into our rooms - imagine the first look around they take. Followed by the sigh of relief because they've arrived in their home away from home, be it for a night or a week, and it's perfect. Everything is exactly in its place- crisp, pressed linens, perfectly placed pillows, sparkling mirror, and every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. As a Guest Room Attendant, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: 401k Medical, Dental, Vision Life Insurance Long-term/Short-term disability Accident Insurance Paid Vacation Incentives Referral Program PTO Annual Increases Cross-training opportunities Associate Discounts Schedule: Day Shifts Weekend Availability Flexible schedule Part-Time Our Housekeeping team makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Guest Room Attendant, you will: Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards. Change linens, make beds, and leave the bathroom sparkling. Restock all guest room supplies, like soap and shampoo. Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day. Remove trash and dirty linens Greet guests that you encounter during your shift with a friendly smile. Ensure all rooms are cared for and inspected according to standards Protect equipment and make sure there are no inadequacies Notify superiors of any damages, deficits, and disturbances. Adhere strictly to rules regarding health and safety and be aware of any company-related practices Ability to work with little supervision and maintain a high level of performance Customer-oriented and friendly Prioritization and time management skills Working quickly without compromising quality To be successful in this role, you need: a professional demeanor clear communication skills and appearance in a clean uniform is required. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions. Minimum Requirements: High School Diploma or equivalent Must be able to stand for at least 8 hours MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job

You don't have to be a traveler to understand exactly how it feels to fall into a clean bed after a long day. As a Laundry Attendant, you appreciate the importance of clean sheets and fresh towels and take pride in your work. You also understand the importance of skillfully operating the equipment for safety. Your skill and care will give our guests sweet dreams. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Laundry Attendants makes a difference by: A gift for paying attention to the smallest details A warm, people-oriented demeanor A team-first attitude As Laundry Attendants, you will: Operate and monitor washing, drying machinery Select appropriate cleaning materials Maximize efficiency and conservation of water by controlling load content and size Remove debris from floor after each sorting Inspect cleanliness of articles removed from the washer, dryer, and place in clean linen carts Identify stained or damaged linen and determine status for repair, rewash, discard or review by supervisor Fold articles into designated sizes by hand or use of folding machine. Clean lint traps Maintain accurate records of items laundered Replenish laundry supplies as needed throughout shift Select necessary personal protective equipment for various surfaces and cleaning jobs Ensure cleanliness and condition of each assigned area meets standards Minimum Requirements: To be a successful Laundry Attendant, you need a professional demeanor, clear communication skills and appearance in a clean uniform is required. This job requires continuous movement, regularly bending below the knees, lifting, pushing, pulling, carrying, reaching overhead, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Move over sloping, uneven, or slippery surfaces and steps. Grasp turn and manipulate objects varying in size and weight requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (i.e., identify defects). Comply with all safety policies and report any maintenance, problems, safety hazards, accidents, and injuries. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job

As a Breakfast Attendant, your welcoming smile and genuine care for making sure each guest has everything they need for breakfast will surely set the tone for a successful day. Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Our Breakfast Attendant makes a difference by: A positive outlook and outgoing personality A team-first attitude A gift for paying attention to the smallest details As a Breakfast Attendant, you will: Welcome guests with genuine care Deliver highly attentive service Engage in polite conversation as time allows Be fully informed of continental breakfast options Set up the Breakfast area for service Stock all self-service areas with proper equipment and food items Always Maintain proper standards of sanitation and physical appearance of breakfast area Obtain food supplies from Food Storeroom Comply with all food safety and quality assurance standards Maintain clean safe environment Complete prep work as required for next shift break down the breakfast area returning all unused items to their appropriate places and store food and perishables according to procedures to avoid spoiling and loss. Clean chairs and tables and floor To be a successful Breakfast Attendant, you must have: A professional demeanor, a warm and welcoming personality, and ability to engage easily and actively connect with others is required. Must be genuinely caring, compassionate, and comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Speak with others using clear and professional language. Previous bartender experience is a big plus. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Breakfast Attendant role requires standing for long periods of time, or entire shifts. Professional appearance and clean uniform. Ability to move, lift, carry, push, pull and place objects weighing less than 50 pounds without assistance. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. * Assists and responds to guest requests with diligent follow-through. * Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. * Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. * Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. * Setup, maintain, and takedown of breakfast display in timely manner. * Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. * Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. * Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. * Periodic tours of the property to ensure the property is meeting brand standards. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical * Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES * Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Engage in cross training in housekeeping and laundry areas to provide assistance as needed. * Other tasks as assigned by the management team. . BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand and communicate in English proficiently to interact with guests, associates and outside vendors. * Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. * Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Complete routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Apply good judgment at all times. * Manage problems, address and solve guest-related issues. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

Everwood is a fast-growing hospitality management company that is looking for you. We take pride in creating memorable experiences for our associates, guests, ownership, and our communities. We care for people so they can be their best! Care is at the heart of what we do. Job Description The Area Director of Sales is responsible for directing, coordinating, training, and supervising the Sales Managers, Coordinators/Administrative Assistants in all sales-related activities, including direct sales efforts, follow-up, and proper sales administration. He/she is also responsible for growing existing accounts and generating new business to ensure that Room revenues meet or exceed budget in order to maximize revenue and profits and improve the hotel's performance in the marketplace. This role will be responsible for multiple properties within a geographically centralized area. Responsibilities will include but not be limited to: Supervise, administer, and ensure timely completion of all activities of the Sales discipline for all properties assigned. Develop a full working knowledge of the operations of the hotels, including Food and Beverage, Guest Services, and Reservations. Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team. Develop and maintain market awareness to ensure the ability to predict revenue opportunities and set proactive strategies. Meet or exceed goals set by the individual property and cumulatively for the assigned portfolio. Operate the Sales Department within the established sales expense budget. Participate in required M.O.D. and Saturday office coverage as scheduled. Coordinate group, transient, and catering bookings to maximize profits. Initiate and follow up on leads. Maintain and participate in an active sales solicitation program. Monitor production of all top accounts, evaluate market trends, and ensure that the Sales Team is held accountable for those accounts within their respective territories. Coordinate all non-group transient sales and catering solicitations to maximize overall profits. Administer training in the Sales and Catering departments, according to Company standards. Assist in the preparation of required reports in a timely manner. Conduct weekly sales meetings according to company standards. Be familiar with all company sales policies and selling techniques with an emphasis on maximizing occupancy, and Average Daily Rate (ADR) revenues. Conduct all Sales Team Performance Appraisals according to company SOP's. (Where applicable) Motivate, coach, counsel, and discipline all Sales and Catering department personnel according to company SOPs. Review meeting planner evaluations as received to ensure that any problems are rectified. Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property, and ensure that all Sales Managers conduct thorough site inspections. Develop strategies to increase share from competitors when the hotel revenue penetration goals are not being met. Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering the industry, blocking space, and building accounts. Monitor the Sales incentive plans and ensure that Sales staff can explain their potential earnings and benefits and assist in ensuring that incentives are processed and paid according to the specified time period for each plan. Ensure that Sales Managers are planning and executing sales trips as outlined in quarterly Key Result Areas (KRA's) and in the Sales budget, including preplanning, setting appointments, and executing sales calls. Coordinate the preparation of complete and accurate end-of-month reports, according to company SOP. Ensure that Sales Managers can explain the importance and components of the report. Coordinate preparation of the annual revenue budget. Coordinate preparation of the annual Marketing Plan. Coordinate and direct preparation of the monthly Room revenue forecast for the current and upcoming months and assist in ensuring accuracy within a 5% margin of error. Basic Qualifications At least 6 years of progressive hotel sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 5 years of hotel sales experience. Supervisory experience is required. Must have a driver's license in the applicable state. Must be proficient in Windows, Company approved spreadsheets and word processing Physical requirements: Ability to lift, pull, and push moderate weight (minimum of 20 lbs.) Ability to bend, lift, and be standing or walking during the entire shift. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests Equal Opportunity Employer (M/F/D/V) View all jobs at this company

When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. As a Housekeeping Manager, your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life. Salary Range: $47,513 - $56,065 annually Benefits Offered: Employee Referral Program $ Bonus Program $ Merit Increase $ Paid Vacation Flex Days 401k with Employer Contribution Medical, Dental, Vision Life Insurance Long-term/Short-term Disability Accident Insurance Critical Insurance Our Housekeeping Manager makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Housekeeping Manager, you will: To be successful in th Maintain a friendly, cheerful, and courteous demeanor at all times Oversee day to day activities of housekeeping and laundry team Ensure clean guest rooms and public areas Obtain list of rooms to be cleaned and prospective check-outs to prepare work assignments Inspect guest rooms, public areas, pool etc. after being cleaned by Housekeeping to ensure quality standards Effectively coordinate the efforts of Housekeeping with the Front Office, Laundry, and Maintenance departments Document and resolve issues with discrepant rooms with Front Desk Prepare, distribute, and communicate changes in assignment sheets/work boards Hire, train, schedule, evaluate, motivate, and coach employees Observe service behaviors of employees and provide feedback to individuals; continuously strive to improve service performance Listen and respond appropriately to concerns of other employees Handle guest problems and complaints seeking assistance as necessary Sets positive example for guest relations Manage linen inventory and guest supplies and order as needed Work effectively with Maintenance Department on guest room maintenance needs Ensure all employees have proper supplies, equipment, and uniforms Assist in all lost and found procedures Follow company safety and security procedures, report maintenance issues, safety hazards and accidents Comply will all company and brand standard To be a successful Housekeeping Manager, you need: A professional demeanor, clear communication skills and the ability to support interdepartmental teams to reach the common goal. Support all coworkers and treat them with dignity and respect. Minimum Requirements: The Housekeeping Manager role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Read and visually verify information in a variety of formats (i.e. small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Managers. MHG Hotels LLC seeks to attract and retain a high performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.

Come join our dynamic team at the beautiful Fairfield Inn & Suites2820 Merchants Mile - Columbus, IN OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Larry! -Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT! -Medical, Dental and Vision Insurance -Critical Illness and Accident Insurances -Monthly and Referral Bonus -401k -Pet Insurance -Brand Travel Discounts JOB SUMMARY A Bartender is primarily responsible for set-up of the bar, taking drink orders from customers, and preparing and serving alcoholic and non-alcoholic beverages in accordance to standards and procedures. Assists with food prep and service for the lounge. QUALIFICATION STANDARDS • Greet guests and provide menus and information • Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank. • Comply with attendance rules and be available to work on a regular basis. • Arrange and cleans bar glassware and bottles • Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages • Check customers' I.D. • Follow all health and safety regulations • Control and limit waste • Maintain bar and lounge cleanliness • Follow all rotation procedures to ensure freshness and quality • Slice and prepares garnishes • To inventory all beverage products, mixers, etc., prior to and after each event for cost reconciliation purposes. • Assist with all reasonable bar back duties as required • Assist with preparation and service of bar menu Education & Experience: • No formal education needed • Hotel experience preferred • Must be able to communicate in English • Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Physical requirements: • Ability to bend, lift, and be standing or walking during entire shift • Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation. • Perform other reasonable job duties as requested by Supervisors. • Ability to lift, pull, and push moderate weight (minimum of 20 lbs Equal Opportunity Employer (M/F/D/V) View all jobs at this company

Our beautiful Fairfield Inn and Suites is looking for a talented leader in Columbus, IN. Must be customer service friendly, must be able to train, lead and engage with the staff! Fully staffed! Marriott brand experience preferred. This hotel features 96 guest rooms, a full bar, and over 3,000 square feet of meeting space. Quarterly Performance based Bonus Plan Paid Time Off 401k Medical / Dental / Vision / Critical Illness / Accident Insurances available Hotel Stay Discounts Relocation Assistance Available Job Description The Operations Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities will include but not be limited to: • Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. • Tour the operating departments daily, making adjustments as needed via department heads. • Conduct weekly staff meetings, including weekly training sessions presented by managers and self-using the steps to effective training according to Everwood company standards, and the review of previous and future sales and operations efforts. • Meet all financial review dates and corporate directed programs in a timely fashion. • Ensure that all department heads maintain budgeted productivity levels and company standard checkbook accounting procedures. • Develop managers for future advancement through competency training and corporate sponsored training programs. • Maintain direct contact with and monitor the development of management trainees. • Ensure that training in service standards is taking place in each department using the steps to effective training according to company standards. • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. • Ensure complete processing of invoices daily by using the A/P process. • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. • Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. • Prepare and conduct all management interviews and follow hiring procedures according to company SOPs. • Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. • Motivate, coach, counsel and discipline all management personnel according to company SOPs and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. • Ensure that all employees receive fair and equitable treatment according to company SOP's. • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. • Be in the public areas during peak times, greeting guests and offering assistance as needed. • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. • Complete required corporate training modules and become certified to train those as required. • Ensure that all scheduled meetings take place on the property. Basic Qualifications • At least 3 years progressive experience in a hotel Prefer a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Preferred Qualifications • Brand experience preferred. • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Maintain regular attendance in compliance with company Standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing nametags. • Comply with Everwood company Standards and regulations to encourage safe and efficient hotel operations. • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to maintain confidentiality of information. Physical requirements: • Long hours sometimes required. • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Be able to lift up to 20 pounds. • Must have valid driver's license for the applicable state. View all jobs at this company

The Housekeeping Houseman is a vital member of the housekeeping team, ensuring a clean, organized, and welcoming environment for guests and associates. This role supports the housekeeping staff by maintaining public areas, replenishing supplies, and delivering prompt assistance to guest needs. The Houseman embodies Ivy Hospitality's dedication to creating exceptional guest experiences through attention to detail and proactive service. _____________________________________________________________________________ Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain the cleanliness and organization of public areas, including lobbies, hallways, and restrooms, ensuring an inviting atmosphere for guests. Deliver linens, supplies, and amenities to housekeeping associates promptly, supporting efficient room turnovers. Assist in removing trash and soiled linens from housekeeping carts and storage areas. Respond to guest requests, such as additional towels or bedding, promptly and courteously. Restock housekeeping carts and storage areas with necessary supplies for the team. Ensure consistent communication with the housekeeping team to prioritize and complete tasks efficiently. Assist with deep cleaning projects and other special cleaning tasks as assigned. Follow all safety and security procedures to protect guests, associates, and property, including proper handling of cleaning equipment and chemicals. Notify the supervisor of maintenance needs or safety hazards observed during daily duties. Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards. Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction Maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures. Participate in daily hotel operations meetings and contribute to the overall hotel strategy. Perform additional duties as assigned by the General Manager/Department Leader, supporting the overall success of hotel operations. Qualifications: Education: High school diploma or equivalent is preferred but not required. Experience: Prior experience in a housekeeping or hospitality role is preferred but not required. Ability to work in a physically demanding role, including standing, lifting, bending, and pushing heavy carts. Strong communication skills and the ability to interact with guests and associates professionally and respectfully. Flexibility to work varying shifts, including weekends and holidays, based on business needs. Commitment to upholding Ivy Hospitality's standards for cleanliness and guest service. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Night Auditor, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Night Auditors makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Night Audit, you will: Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Process night audit Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations Keep doors locked during the night. Clean and organize the front desk, lobby, and market area when the hotel is quiet. To be a successful Night Auditor, you need: A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Night Audit role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

You don't have to be a traveler to understand exactly how it feels to fall into a clean bed after a long day. As a Laundry Attendant, you appreciate the importance of clean sheets and fresh towels and take pride in your work. You also understand the importance of skillfully operating the equipment for safety. Your skill and care will give our guests sweet dreams. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Laundry Attendants makes a difference by: A gift for paying attention to the smallest details A warm, people-oriented demeanor A team-first attitude As Laundry Attendants, you will: Operate and monitor washing, drying machinery Select appropriate cleaning materials Maximize efficiency and conservation of water by controlling load content and size Remove debris from floor after each sorting Inspect cleanliness of articles removed from the washer, dryer, and place in clean linen carts Identify stained or damaged linen and determine status for repair, rewash, discard or review by supervisor Fold articles into designated sizes by hand or use of folding machine. Clean lint traps Maintain accurate records of items laundered Replenish laundry supplies as needed throughout shift Select necessary personal protective equipment for various surfaces and cleaning jobs Ensure cleanliness and condition of each assigned area meets standards To be a successful Laundry Attendant, you need: A professional demeanor, clear communication skills and appearance in a clean uniform is required. This job requires continuous movement, regularly bending below the knees, lifting, pushing, pulling, carrying, reaching overhead, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Move over sloping, uneven, or slippery surfaces and steps. Grasp turn and manipulate objects varying in size and weight requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (i.e., identify defects). Comply with all safety policies and report any maintenance, problems, safety hazards, accidents, and injuries. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job

Manage the housekeeping and laundry operation to ensure brand standards are met and entire hotel is spotless! Direct the cleaning staff and follow up to make sure no guest leaves unhappy! Come join our growing company and find a job you enjoy coming to every day. DUTIES AND RESPONSIBILITIES Include but not limited too: Manage the day-to-day activities of the housekeeping department Inspect all cleaned rooms daily to brand standards Recommend disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues. Ensure all staff is properly trained, in uniform with name tags. Monitor, coordinate and execute the special needs and requests of VIP, repeat guests and members of frequency program(s). Respond to guest complaints and special requests Control expenses within all areas of housekeeping. Conduct pre-shift meeting and review all information pertinent to the day's activities. May be responsible for the security of lost and found items or coordinate the lost and found function with other departments. May serve as “manager on duty” as required. May assist with other duties as assigned. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds and pushing and or pull Frequently standing up and moving about the facility Frequently handling objects and equipment to maintain the facility Frequently bending, stooping, and kneeling Work schedule Monday to Friday Weekend availability 8 hour shift 10 hour shift Benefits Flexible schedule Paid time off Employee discount

Responsibilities of the Breakfast attendant Interacting with guests and answering any questions they may have Cleaning and upkeep of breakfast area during breakfast hours Preparing food and keeping breakfast area stocked during breakfast hours Restocking and preparing for the following morning Cleaning breakfast area before leaving Assisting with the monitoring of breakfast inventory Qualifications & Requirements: Previous work experience in the hotel industry is preferred, but not required. Basic reading, writing, and math skills. High school diploma or equivalent preferred Reliability Weekend availability Attention to detail Ability to work without direct supervision Ability to work in a fast-paced environment This job requires the ability to do the following: Frequently standing up and moving about the facility. Frequently handling objects and equipment to maintain the facility. Frequently bending, stooping, and kneeling. Able to work alone as well as being a team member. We are looking for a smiling morning person for our Breakfast Attendant. If this is you apply! To join our team! Must have reliable transportation and be available to work weekends!

We are looking for a Night Auditor to join our team! Our ideal candidates have a flair for communication , hours are 11 PM to 7 AM! MUST BE AVAILABLE TO WORK WEEKENDS! Responsibilities include: Running the night audit and resetting the operating system for next days business Sending out daily financial reports to above property and corporate team Greeting guests both in person and over the phone Coordinating guest check-in/check-out and assisting guests with making reservations Answering guest questions and assisting guests with any problems they may experience Monitoring daily reservations and ensuring assigned rooms are prepared prior to check-in Handling financial transactions (both cash and credit) Promptly assisting with guest requests Actively listening to and resolving guest complaints Ensuring cleanliness of the property and performing light cleaning duties if needed Other duties as assigned by general manager Requirements: High school diploma or equivalent preferred Ability to walk and bend frequently throughout shift Detail oriented Professional attitude Reliable transportation Ability to work independently Work schedule Night shift Weekend availability

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Our Hotel Desk Clerk makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Desk Clerk, you will: Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations To be a successful Hotel Desk Clerk, you need: A professional demeanor A warm and welcoming personality and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable people on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

No matter whether a guest arrives weary from their travels or excited for a vacation, as the Assistant General Manager, you and your team know what to do to make them feel at home. They will appreciate the sparkling lobby, a warm welcome, and pristine guest room. As an Assistant General Manager, you will assist your General Manager in leading and inspire each team member to provide an exceptional guest experience. Operating at a high level of excellence will ensure each guest will know you genuinely care about the quality of their stay, creating a customer for life. Salary Range: $43,888 - $51,316 Benefits Offered: Employee Referral Program $ Bonus Program $ Merit Increase $ Paid Vacation Flex Days 401k with Employer Contribution Medical, Dental, Vision Life Insurance Long-term/Short-term Disability Accident Insurance Critical Insurance Our Assistant General Managers makes a difference by: Having a gift for paying attention to the smallest details Having a team-first attitude By driving results As an Assistant Manager, you will: Assist the General Manager in all aspects of hotel operations, day-to-day staff management, and guests. Ensure compliance with SOP's, policies, procedures, and service standards. Handling guest complaints and overseeing service recovery process. Assist in managing budget and ensure revenue and guest satisfaction goals are met. Be part of developing short, and long-term strategic goals for performance improvement. Need to understand the P&L statement Meet all report deadlines daily, weekly, and at month end. Work closely with the department managers and general manager to maximize room yield and hotel revenue. Oversee and manage all departments and work closely with department heads daily Maintain a great communication between the different departments and the General Manager Be responsible for occupational health, fire, and life safety. Strive to improve service performance Maintain a friendly, cheerful, and courteous demeanor at all times Utilize interpersonal and communication skills to lead, influence and encourage others, leading by example Encourage and build mutual trust, respect, and cooperation among team members Serve as a role model to demonstrate appropriate behaviors Strive to improve service performance Communicate clear and consistent message regarding processes throughout all departments Develops specific goals and plans to prioritize, organize, standards and meeting the expectations of customers on a daily basis Daily support the different departments in their daily operations. Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge and skills To be a successful Assistant General Manager, you need: Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge and skill a professional demeanor a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Have natural instincts and insight for finding the best solution to unclear situations, issues, and problems. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, being direct, yet tactful. Must be available on days, nights, weekends, and holidays. Clean professional appearance. Perform other reasonable job duties as requested by the General Manager. Hotel management experience required, and hospitality degree preferred. Minimum Requirements: The Assistant General Manager role requires standing, walking, and sitting for extended periods through shift. Requires the ability to read and visually verify information in a variety of formats (i.e., small print, computer). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.

When a guest walks into our rooms - imagine the first look around they take. Followed by the sigh of relief because they've arrived in their home away from home, be it for a night or a week, and it's perfect. Everything is exactly in its place- crisp, pressed linens, perfectly placed pillows, sparkling mirror, and every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. As a Guest Room Attendant, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: 401k Medical, Dental, Vision Life Insurance Long-term/Short-term disability Accident Insurance Paid Vacation Incentives Referral Program PTO Annual Increases Cross-training opportunities Associate Discounts Schedule: Day Shifts Weekend Availability Flexible schedule Full-Time or Part-Time Our Housekeeping team makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Guest Room Attendant, you will: Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards. Change linens, make beds, and leave the bathroom sparkling. Restock all guest room supplies, like soap and shampoo. Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day. Remove trash and dirty linens Greet guests that you encounter during your shift with a friendly smile. Ensure all rooms are cared for and inspected according to standards Protect equipment and make sure there are no inadequacies Notify superiors of any damages, deficits, and disturbances. Adhere strictly to rules regarding health and safety and be aware of any company-related practices Ability to work with little supervision and maintain a high level of performance Customer-oriented and friendly Prioritization and time management skills Working quickly without compromising quality To be successful in this role, you need: a professional demeanor clear communication skills and appearance in a clean uniform is required. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions. Minimum Requirements: High School Diploma or equivalent Must be able to stand for at least 8 hours MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Night Auditor, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Part-Time Our Night Auditors makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Night Audit, you will: Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Process night audit Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations Keep doors locked during the night. Clean and organize the front desk, lobby, and market area when the hotel is quiet. To be a successful Night Auditor, you need: A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Night Audit role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.