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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Mateo, CA | $44,402 | $21.35 |
| 2 | Washington, DC | $43,965 | $21.14 |
| 3 | Seattle, WA | $41,818 | $20.10 |
| 4 | Cambridge, MA | $41,526 | $19.96 |
| 5 | Parsippany-Troy Hills, NJ | $40,886 | $19.66 |
| 6 | Danbury, CT | $40,578 | $19.51 |
| 7 | Manchester, NH | $40,502 | $19.47 |
| 8 | New York, NY | $40,481 | $19.46 |
| 9 | Mesa, AZ | $40,402 | $19.42 |
| 10 | Minneapolis, MN | $38,748 | $18.63 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $110,247 | $53 | - |
| 2 | Customer Service Executive | $104,862 | $50 | - |
| 3 | Customer Service Senior Associate | $88,846 | $43 | - |
| 4 | Service Desk Associate | $88,317 | $42 | - |
| 5 | Customer Liaison | $84,462 | $41 | - |
| 6 | Service Consultant | $83,770 | $40 | - |
| 7 | Service Advisor | $83,279 | $40 | - |
| 8 | Service Officer | $77,361 | $37 | - |
| 9 | Customs Consultant | $73,387 | $35 | - |
| 10 | Customer Solutions Specialist | $71,888 | $35 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Abbott | $36,950 | $18 | 19 |
| 2 | Biogen | $36,398 | $18 | - |
| 3 | Gilead Sciences | $35,688 | $17 | - |