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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | El Segundo, CA | $121,409 | $58.37 |
| 2 | Ione, OR | $106,950 | $51.42 |
| 3 | Boulder, CO | $88,565 | $42.58 |
| 4 | Boston, MA | $84,648 | $40.70 |
| 5 | Hope, IN | $83,020 | $39.91 |
| 6 | Bowne, MI | $82,737 | $39.78 |
| 7 | Austin, TX | $80,574 | $38.74 |
| 8 | New York, NY | $80,139 | $38.53 |
| 9 | Arlington, VA | $76,477 | $36.77 |
| 10 | Kane, IL | $75,652 | $36.37 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Director, Customer Support | $109,247 | $53 | - |
| 2 | Customer Service Senior Manager | $97,567 | $47 | - |
| 3 | Customer Solutions Manager | $96,798 | $47 | - |
| 4 | Customer Engagement Manager | $94,889 | $46 | - |
| 5 | Strategic Accounts Manager | $87,458 | $42 | - |
| 6 | Customer Support Manager | $85,772 | $41 | - |
| 7 | Customer Relations Manager | $74,921 | $36 | - |
| 8 | Client Success Manager | $69,654 | $33 | - |
| 9 | Customer Account Manager | $48,609 | $23 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | LivePerson | $120,973 | $58 | - |
| 2 | Idera | $117,692 | $57 | 2 |
| 3 | ESET | $116,977 | $56 | 3 |
| 4 | Dynatrace | $113,406 | $55 | 5 |
| 5 | Talend | $112,880 | $54 | - |
| 6 | Splunk | $112,656 | $54 | - |
| 7 | Mapinfo | $111,397 | $54 | - |
| 8 | Integritas | $108,487 | $52 | - |
| 9 | Cincom Systems | $107,009 | $51 | - |
| 10 | Venafi | $105,397 | $51 | - |
| 11 | Qualys | $104,134 | $50 | - |
| 12 | NetSuite | $103,010 | $50 | - |
| 13 | FireEye | $101,186 | $49 | - |
| 14 | BlueSnap | $94,845 | $46 | - |
| 15 | Ping Identity | $91,901 | $44 | 2 |
| 16 | ASI DataMyte | $89,160 | $43 | - |
| 17 | SANS Institute | $86,544 | $42 | - |
| 18 | Metastorm | $82,673 | $40 | - |
| 19 | Platinum Technology International Inc | $82,552 | $40 | - |
| 20 | Rightnow | $70,385 | $34 | - |