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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Worcester, MA | $36,199 | $17.40 |
| 2 | Seattle, WA | $35,914 | $17.27 |
| 3 | San Diego, CA | $35,868 | $17.24 |
| 4 | Newark, NJ | $35,630 | $17.13 |
| 5 | Washington, DC | $35,447 | $17.04 |
| 6 | Anchorage, AK | $35,293 | $16.97 |
| 7 | New Haven, CT | $34,809 | $16.74 |
| 8 | Portland, OR | $34,065 | $16.38 |
| 9 | Minneapolis, MN | $33,807 | $16.25 |
| 10 | Wilmington, DE | $33,649 | $16.18 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $98,131 | $47 | - |
| 2 | Customer Account Executive | $83,241 | $40 | - |
| 3 | Customs Consultant | $75,968 | $37 | - |
| 4 | Customer Care Consultant | $74,669 | $36 | - |
| 5 | Telesales Representative | $72,953 | $35 | - |
| 6 | Customer Relationship Specialist | $70,179 | $34 | - |
| 7 | Customer Retention Representative | $68,589 | $33 | - |
| 8 | Customer Solutions Specialist | $61,428 | $30 | - |
| 9 | Customer Liaison | $55,916 | $27 | - |
| 10 | Telephone Representative | $55,383 | $27 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Seibels | $34,666 | $17 | - |
| 2 | Synerfac Technical Staffing | $33,338 | $16 | - |
| 3 | Link Staffing | $33,148 | $16 | - |
| 4 | Roth Staffing | $33,043 | $16 | - |
| 5 | Bradley-Morris | $33,020 | $16 | - |
| 6 | Catapult Staffing | $32,890 | $16 | - |
| 7 | Crown Personnel Services | $32,846 | $16 | - |
| 8 | Fep | $32,708 | $16 | - |
| 9 | Equity Staffing Group | $32,635 | $16 | - |
| 10 | Medix | $32,626 | $16 | 3 |
| 11 | Corporate Brokers | $32,540 | $16 | - |
| 12 | All About People | $32,533 | $16 | - |
| 13 | UMR | $31,981 | $15 | - |
| 14 | Med-Legal | $31,775 | $15 | - |
| 15 | Strategic Claims Services | $31,725 | $15 | - |
| 16 | Bridge Personnel Services | $31,600 | $15 | - |
| 17 | PangeaTwo | $31,203 | $15 | - |
| 18 | Lifetime Benefit Solutions | $31,021 | $15 | - |
| 19 | U.S. Legal Support | $30,630 | $15 | 2 |
| 20 | LaSalle Network | $30,189 | $15 | - |