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Residence service coordinator skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Dr. Rashmi Chordiya Ph.D.,

Dr. Rashmi Chordiya Ph.D.

Residence service coordinator example skills

Below we've compiled a list of the most critical residence service coordinator skills. We ranked the top skills for residence service coordinators based on the percentage of resumes they appeared on. For example, 15.7% of residence service coordinator resumes contained social work as a skill. Continue reading to find out what skills a residence service coordinator needs to be successful in the workplace.

15 residence service coordinator skills for your resume and career

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how residence service coordinators use customer service:

Continued to bring excellent customer service to active duty military families while staffing three different community centers.
Provide excellent customer service to residents and potential residents through knowledge of all operations standards.

3. Resident Services

Here's how residence service coordinators use resident services:

Coordinate and monitor on-site resident service programs addressing economic and social needs of Villages at Curtis Park community for 150+ households
Operated as a Resident Services Coordinator, Leasing Consultant, and Demolition Transportation Coordinator.

4. Property Management

Property management is the regular oversight of commercial, residential, or industrial real estate by a third-party contractor. Property management includes the day-to-day care of the property, fixing minor and major issues, and monitoring the security of the property.

Here's how residence service coordinators use property management:

Work closely with property management, families and community agencies to identify and address resident problems to alleviate potential on-site emergencies.
Collaborated with Property Management department to trouble shoot and facilitate a comprehensive approach to property and resident issues.

5. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how residence service coordinators use mental health:

Collaborate with Social Services to provide resources, assist with required documentation for ongoing benefits, mental health and well- being.
Coordinated crisis intervention services surrounding issues with evictions, resident conduct, mental health, substance abuse, and unit maintenance.

6. Supportive Services

Supportive services are provided to enhance the way of life for residents in order to achieve self-sufficiency. Services include transportation, childcare, food pantries, etc.

Here's how residence service coordinators use supportive services:

Collaborated with government agencies, non-profit and private organizations, and educational institutions to provide comprehensive supportive services for residents.
Grant Funded Position *Coordinated community outreach programs and seminars *Provided advocacy and supportive services

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7. Affordable Housing

Here's how residence service coordinators use affordable housing:

Provide direction over paraprofessional support and referral services to seniors/disabled adults in affordable housing.
Collaborated with affordable housing communities management staff.

8. Community Agencies

Community agencies stand for the organizations operated to provide human service in the community.

Here's how residence service coordinators use community agencies:

Networked with community agencies/organizations to develop collaborative working relationships to positively benefit residents.
Established collaborations and partnerships with area community agencies to provide support to the residents.

9. Service Coordination

Service coordination refers to the activities carried out by service coordinators that assist or support families to have better service and assure the rights and procedural safeguards and services authorized under the state. Service coordination is also an advocacy agency that focuses on developmental disabilities to help them have a comfortable life and achieve their goals. They are usually funded by state or organizations to provide some support and comfort to people with disabilities or the underprivileged.

Here's how residence service coordinators use service coordination:

Service Coordination for a 128-unit family/senior property.
Provided outreach and service coordination support to residents on a privately owned section 8, multi-family, HUD-funded facility.

10. Resident Care

Here's how residence service coordinators use resident care:

Maintain confidentiality of pertinent resident care information to assure resident rights are protected
Communicated on a quarterly basis with resident care providers.

11. Yardi

Yardi is a tech company that creates solutions for land management and real estate firms of all sizes. Land security, marketing, industrial applications, elder care, and finances are also covered by the company's tech suites. Yardi offers customised land management tools and wealth management applications for all commercial property verticals, giving owners, developers, buyers, and other stakeholders access to data tailored to their individual needs.

Here's how residence service coordinators use yardi:

Input new/updated resident information into the Yardi database.
Enter all information into Yardi Computerized Systems.

12. Independent Living

Here's how residence service coordinators use independent living:

Assist individuals with removing barriers to successful independent living through problem-solving, advocacy, and accessing other necessary supports and services.
Coordinated for caregivers, durable medical equipment and addressed safety concerns with residents to maintain their stability in independent living.

13. Substance Abuse

Here's how residence service coordinators use substance abuse:

Facilitated weekly substance abuse groups.
Coordinate crisis intervention services for children of residents related to abuse, gang activities, substance abuse and like situations.

14. Excellent Interpersonal

Here's how residence service coordinators use excellent interpersonal:

Provided and promoted excellent interpersonal skills encouraging an increase in employee and customer compassion.
Required excellent interpersonal skills due to high level of communication among new personnel.

15. Community Services

Community ѕеrvісе is аn unраіd activity in which аn individual оr grоuр еngаgеѕ tо bеnеfіt thе lосаl, nаtіоnаl оr glоbаl соmmunіtу. It іѕ also uѕеd as аn аltеrnаtіvе to imprisonment аnd іѕ intended tо connect offenders to the victim or society ѕо thаt they can undеrѕtаnd how their асtіоnѕ аffесt оthеrѕ.

Here's how residence service coordinators use community services:

Provided assistance with accessing and applying for entitlement program and other community services.
Designed marketing material used to advertise community services and events available to clients.

5 Residence Service Coordinator resume examples

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What skills help Residence Service Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on residence service coordinator resumes?

Dr. Rashmi Chordiya Ph.D.

Assistant Professor, Seattle University

The skills that stand out on Social Service Coordinator resumes are the soft/essential skills for managing relationships with clients and communities they serve. These include awareness of own and other's feeling and emotional needs, empathy- which is capacity and skill to see, hear, and understand the client's and communities needs and point of view, compassion which is ability and capacity to see other's pain and suffering and desire to alleviate it, and clear communication skills which includes the ability to speak and listen mindfully with loving-kindness. Social Service Coordinator skills are often high-level care and emotional work skills.

In addition, other skills that stand out include- technical skills to work with current technologies, to search effectively in search engines and distill social services information relevant to the clients, ability to discern and appropriately support clients in navigating social services, and ability to function with calm in time-sensitive situations.

What soft skills should all residence service coordinators possess?

Dr. Rashmi Chordiya Ph.D.

Assistant Professor, Seattle University

Empathy, cultural intelligence, emotional intelligence, self-awareness, ability to practice calm and loving-kindness with clients.

What type of skills will young residence service coordinators need?

Jamelyn Tobery-Nystrom

Coordinator of M.Ed. Special Education, Frostburg State University

Special education needs are wide and varying, depending on position and state/jurisdiction needs. In general, knowledge and experience in the Autism Spectrum is a high need area. Knowledge and skills in behavioral/mental health are also in demand. Indeed, due to the COVID-19 pandemic, the ability to adapt instruction online is a new skill area for special education teachers.

Do you want to know more?

List of residence service coordinator skills to add to your resume

The most important skills for a residence service coordinator resume and required skills for a residence service coordinator to have include:

Social Work
Customer Service
Resident Services
Property Management
Mental Health
Supportive Services
Affordable Housing
Community Agencies
Service Coordination
Resident Care
Yardi
Independent Living
Substance Abuse
Excellent Interpersonal
Community Services
Home Health
Crisis Intervention

Resident Events
Resident Retention
Community Outreach
Community Resources
Educational Programs
Community Events
Front Desk
Apartment Community
Direct Services
Medicare
HUD
Apartment Homes
Community Building
Social Events
Medicaid
Resident Satisfaction
Wellness Programs

Social Security
Conflict Resolution
Resident Complaints
Social Service Agencies
RSC
Referral Services
Financial Assistance
Lease Violations
Community Programs
Application Procedures
Local Agencies
Community Organizations
Lease Renewals
Rent Payments
Resident Issues
Educational Events

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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