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What is a salesforce administrator and how to become one

Updated January 8, 2025
4 min read
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A salesforce administrator manages a company's Salesforce platform. They ensure that the platform can meet the needs of the business and its users. This involves creating and managing user accounts, designing custom fields and objects, creating reports and dashboards, and ensuring data integrity. Salesforce administrators also play a key role in training users to use the platform. They work with stakeholders from different departments to understand their needs and develop solutions that improve business processes.

ScoreSalesforce AdministratorUS Average
Salary
6.8

Avg. Salary $86,565

Avg. Salary $59,228

Stability level
4.4

Growth rate 9%

Growth rate 0.3%

Diversity
2.6
Race

American Indian and Alaska Native 0.53%

Asian 28.15%

Black or African American 6.08%

Hispanic or Latino 8.03%

Unknown 5.05%

White 52.16%

Gender

female 38.33%

male 61.67%

Age - 46
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46
Stress level
4.4

Stress level is moderate

7.1 - high

Complexity level
9.7

Complexity level is advanced

7 - challenging

Work life balance
8.1

Work life balance is good

6.4 - fair

What are the pros and cons of being a salesforce administrator?

Pros

  • High demand for Salesforce administrators in the job market

  • Good earning potential with competitive salaries

  • Possibility for remote or flexible work arrangements

  • Possibility for career advancement within the Salesforce ecosystem

  • Access to a supportive community of Salesforce professionals

Cons

  • Risk of becoming too specialized in Salesforce, limiting career opportunities outside of the ecosystem

  • Possibility for job instability if a company decides to switch from Salesforce to another CRM system

  • Need to continuously adapt to changes in business processes and requirements

  • Possibility for lengthy implementation projects that require long hours and extensive collaboration with clients and team members

  • Potential for limited creativity due to the constraints of working within the Salesforce platform.

Salesforce administrator career paths

Key steps to become a salesforce administrator

  1. Explore salesforce administrator education requirements

    Most common salesforce administrator degrees

    Bachelor's

    76.8 %

    Master's

    15.9 %

    Associate

    4.5 %
  2. Start to develop specific salesforce administrator skills

    SkillsPercentages
    Dashboards11.76%
    Apex7.49%
    Custom Objects6.56%
    Workflow Rules5.95%
    SFDC3.96%
  3. Complete relevant salesforce administrator training and internships

    Accountants spend an average of 3-6 months on post-employment, on-the-job training. New salesforce administrators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a salesforce administrator based on U.S. Bureau of Labor Statistics data and data from real salesforce administrator resumes.
  4. Research salesforce administrator duties and responsibilities

    • Used python scripting for the manual deployment and Jenkins to automate the deployment process.
    • Manage configuration and troubleshooting of DNS and e-mail environments.
    • Used asynchronous Metadata API to manage setup and customization information.
    • Establish operating policies and procedures and attain SNF Medicare certification.
  5. Prepare your salesforce administrator resume

    When your background is strong enough, you can start writing your salesforce administrator resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a salesforce administrator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable salesforce administrator resume templates

    Build a professional salesforce administrator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your salesforce administrator resume.
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    Salesforce Administrator Resume
    Salesforce Administrator Resume
    Salesforce Administrator Resume
  6. Apply for salesforce administrator jobs

    Now it's time to start searching for a salesforce administrator job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first salesforce administrator job

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Average salesforce administrator salary

The average salesforce administrator salary in the United States is $86,565 per year or $42 per hour. Salesforce administrator salaries range between $65,000 and $114,000 per year.

Average salesforce administrator salary
$86,565 Yearly
$41.62 hourly

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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