Santa Rosa Community Health Centers jobs in Santa Rosa, CA - 101 jobs

Family Nurse Practitioner/Physician Assistant - Per Diem REPORTS TO (TITLE): Medical Director SALARY RANGE: $66.59 - $81.01 hourly DOE Job Summary: As a member of the Patient Centered Medical Home Team, the Family Nurse Practitioner/Physician Assistant, under the clinical supervision of the Medical Director, assists in creating partnerships between individual patients seeking care at the Santa Rosa Community Health and the providers by delivering excellent, comprehensive primary health care, prevention, and health education. (The activities of the Family Nurse Practitioner shall be in accordance with the FNP regulations as contained in Title 16, Division 13.8 of the California Code of Regulations (CCR), as issued by the Family Nurse Practitioner Examining Committee.) Duties and Responsibilities * Creates an ongoing relationship with each patient by taking complete medical history, performing physical exams and making an assessment and diagnosis on adult and pediatric patients; initiating, reviewing, and revising treatment and therapy plans, as described in section 1399.541 CCR. * Maintains adequate documentation of all patients seen, including follow-up and referral in the electronic medical record. * Manages the stable phases of chronic illnesses in consultation with the attending physician or Medical Director as needed. * Orders and interprets laboratory reports and diagnostic imaging reports. * May manage uncomplicated prenatal patients, complicated pregnancies when working under close physician supervision, and postpartum follow-up for mother and child. * Assesses mental health and provides for treatment as needed in individuals and families. * Coordinates health management with physicians and other agencies. * Assures quality and safety by a care planning process, evidence-based medicine, and active participation of patients in decision-making. * Recognizes emerging community health problems and helps initiate appropriate interventions through community action. * May provide continuity of care through periodic home visits to bed-ridden and other patients. * Meets with the Medical Director or Attending Physician on a regular basis to review charting and medical care provided. * Seeks consultation on any difficult patient as described in the mid-level protocols in the Medical Administrative protocols Manual of SRCH. * Participates in ongoing training.

Benefits/Perks Continuing education through company-sanctioned events. Free membership in a state-of-the-art facility. D1 is an athletic-based group training facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facility to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals.At D1, our promise to our athletes is: “You pick the goal, we help you get there” and D1 Coaches are the catalysts for our fulfillment of that promise. D1 Coaches implement and instill the D1 training philosophy into every workout. They exhibit the ability to adapt and customize programs in the workouts, in order to tailor them to each athlete. They take a personal stake in the lives of our athletes, maintaining regular contact and monitoring their individual progress toward their goals. D1 Coaches are a part of the best training environment in the industry and are integral to the success of D1 as it continues its rapid growth. Company Overview Motivate and inspire all to be their best and achieve their goals through training with world-class coaches. The culture of D1 separates us as we are all driven to help those around us. D1 is passionate about impacting and changing lives. Key Skills Required For the Position: SALES. You should be able to walk in on day one & close over 50% of the leads you sit down to meet with. LEADERSHIP. You should be a first-one-in, last-one-out leader. You should be able to hold weekly 1 on 1 meeting, and weekly staff meetings, hold staff accountable, & lead your team to business growth. (Must be a strong & confident leader who can handle the pressure of this big-time role.) FINANCE. You need to have the ability to manage the facility P&L. You will meet with ownership monthly to review your budget vs what actually happened line item by line item. This Person Can Expect: To join a fun team that understands how to WORK & PLAY hard To facilitate staff meetings each week covering key data points with their team & moving the needle forward by both informing & inspiring their team to take action on key changes. To be held accountable in financial meetings to an annual budget that predicts line-by-line revenue categories, overhead categories, COGS, etc. To be poised when meeting & interacting with professional athletes…this manager must provide the same world-class experience to EVERY SINGLE PERSON who walks in the door Responsibilities Serve as a key point of contact for members, with an emphasis on providing the D1 customer experience. Duties include: Assisting with member progress check-ins Setting up new memberships in the POS system Collecting and processing payments Providing front desk sales and information Assisting with special events Managing all sales Qualifications Associate Degree Management Experience a plus Can out-sell anyone in the room & loves it Knowledge of gym and retail operations Positive and energetic personality with a “can do” attitude Is a someone who will be the first one in & the last one to leave Compensation: $25.00 per hour D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world's best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.

Payroll Manager REPORTS TO (TITLE): Controller SALARY RANGE: $85,884 - $114,900 DOE Job Summary: Under direction of the Controller, the Payroll Manager is responsible for accurate and timely payroll processing from start to finish as well as optimizing the electronic payroll system for efficiency and improvements. This position manages the electronic timekeeping system, performs accurate data entry and electronic payroll processing from start to finish, ensures that all appropriate deductions are taken, distributes paychecks and paystubs, and provides courteous customer service to employees about payroll issues. The Payroll manager manages the web-based electronic timekeeping system, including training managers to use it. This position interfaces and works closely with Human Resources for data reporting and payroll-related benefits functions. This position also supports the accounting manager with routine tasks. Duties and Responsibilities: Biweekly: * Provides payroll data reports requested by Finance, Human Resources, outside auditors, etc. * Maintains payroll records and reports * Manages creation and distribution of monthly reports to executive team, management and external parties. * Enters Payroll Journals into GL system * Processes biweekly timekeeping records into payroll system * Ensures accurate employee deductions are taken, including federal and state garnishments. * Ensures accurate employer paid benefits are included in the payroll reports. * Calculates and implements wage changes for partial pay periods as instructed by Human Resources. * Tracks hours for step increases for short-hour employees and notifies Human Resources when they qualify * Oversees distribution of paychecks and paystubs by mail. * Prepare manual payroll checks as needed. Monthly: * Monthly and quarterly BLS reports. * Worker comp reconciliation * Education fund reconciliation * SEIU Pension and Dues reconciliation * Accrual and reversal processing Annually: * 403B/457 annual audit Ongoing * Manages the Payroll system for efficiency and makes recommendations for improvement. Collaborate with Program Directors for the proper capture of wages and salaries allocated to grants/contracts to maximize revenues. * Discovers and resolves payroll system errors. * Trains managers and employees to use timekeeping system, including time allocating for federal grant funded employees. * Provides courteous customer service to appropriate people regarding payroll issues, deductions, leave, etc. * Provides payroll data reports requested by Finance, Human Resources, outside auditors, etc. * Maintains payroll records and reports * Maintains up-to-date knowledge of payroll legislation and provides accurate interpretation for compliance and operational guidance * Trains back-up position on producing a payroll. * Set up and manage 403(b) loans and conduct annual 403b census reconciliation. * Interprets and enforces internal company policies and union contract provisions to maintain full payroll compliance. * Develop and implement payroll policies and procedures to ensure compliance and operational efficiency * Serves as the Fiscal Department's liaison to the HR Department; attends HR staff meetings as needed and participates in Finance staff meetings * Is the Fiscal Department liaison with the HR Dept.; attends HR staff meetings as needed/requested; attends Finance staff meetings * Supports the accounting department with routine tasks (accounts payable, accounts receivable, grants). * Other duties as assigned by supervisor, CFO, or Chief Human Resource Officer.

Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community. FULL TIME EMPLOYEE BENEFITS: * 21 Days of Paid Time Off * 10 Observed Holidays * Medical Insurance (Entire deductible paid by us!) * 30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA) * Dental Insurance * Vision Insurance * Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness! * 401K Matching after 1 year of employment * Flexible Spending Account, Dependent Care FSA * Life Insurance (included at no cost to the employee) * Long Term Disability (included at no cost to the employee) * Employee Assistance Program (included at no cost to the employee) Summary: Supervises and leads the staff of the HelpDesk Team and Network Operations team to ensure the efficient operations, security, and recoverability of the Petaluma Health computer environment (voice and data), desktop computer and peripheral systems. Performs research and provides recommendations regarding support and implementation of new computer and peripheral systems to improve Petaluma Health staff efficiencies and effectiveness. Maintains and creates department operational and strategic plans. Areas of Responsibility: * Manages the IT Help Desk. Responsible for timely prioritization and assignment of requests to the appropriate IT personnel and completion of those requests assigned to HelpDesk staff. * Develop, track and report weekly on HelpDesk metrics related to staff capacity, break/fix statistics, ticket volume, and other areas as needed. * Selects, trains, motivates, and evaluates personnel. Establish and monitors employee performance objectives and reviews. Coordinates staff training and education. * Plans and manages assigned projects to ensure they are completed on time and within scope of established standards. * Develop, plan, and maintain Standard Operating Procedures and associative documents in functional areas of IT department. * Participate in development and planning strategy for validation, verification and qualification of IT systems focused on non-infrastructure equipment. * Manage and maintain the purchase of hardware and software products. * Coordinate purchasing activities for workstation, laptops, and peripherals. * Assist in developing an annual IT budget, establish operating priorities, and monitor expenses. * Investigation and implementation of tools, scripts, and 3rd party software to increase reliability, enhance performance and reduce administrative efforts and costs. * Performs a wide variety of tasks in software/hardware maintenance and operational support of internal systems. * Responsible for asset management of user hardware and software licenses. * Some duties may include backup responsibilities to the HelpDesk staff. * Provide management reporting related to IT projects, service levels, and support activities. * Manage HelpDesk collaborations with Infrastructure team in support of internal and external consumers of Petaluma Health Network resources. * Perform other duties as required. Education/Experience: * Bachelor's Degree in Computer Science or related field or 8 years of equivalent professional experience * 5+ years of staff management, leadership, or mentorship * 5+ years of 5 or more direct reports preferred * 3+ years of Windows systems administration with O365 support is required. * Working knowledge of HIPAA regulations for computerized systems preferred. * Deep knowledge of operating systems (e.g. Windows, mac OS, Linux, Chrome OS) * Working knowledge of endpoint distribution, imaging, and cloning technologies is required. * Experience with security patch management software and automated software distribution technologies * Experience supporting Microsoft Office 365, Entra ID, SharePoint, OneDrive, Teams, and Outlook. * Proficiency in collaboration platforms such as Cisco Webex, Microsoft Teams, Zoom including core features, functions, and integration with business applications. * Understanding of cloud platforms like AWS, Azure, or Google Cloud, including basic administration and troubleshooting * Experience building and maintaining a customer facing help desk system * Experience with ITSM platforms e.g., Service Desk, Jira, Zendesk. * Experience with ITAM platforms e.g., Lansweeper, PDQ, Fresh works * Hands-on experience with help desk software and ticketing systems like ServiceDesk, Jira, Zendesk, proprietary systems. * Knowledge of networking and security protocols including TCP/IP, HTTP/HTTPS, DNS, FTP, SMTP, OSI layer model a plus Licenses and Certifications: * Microsoft Certified (365 or Azure Fundamentals) strongly preferred * Computer Support {CompTIA A+ and Network +) strongly preferred * ITIL Foundation Certification {ITIL -F) preferred * Current, valid California Driver License Language Skills: Bilingual in English and Spanish, both written and verbal preferred

Performs analysis of inpatient and outpatient records to assure their completeness. Assigns physician deficiencies in a timely manner. Monitors incomplete records, provides notification to physicians of delinquencies and performs physician suspension when required. Provides back up for HIM receptionist as needed assisting physician offices and patients with requests. Provides back up for HIM representative as needed assisting with scanning inpatient and ACU charts Responsibilities Analyzes all inpatient and outpatient records for completeness, assigns physician deficiencies in electronic health record. Maintains analysis completion at 1-2 days 95% of the time. Goal of analysis is to have it completed prior to coding. Performs physician notification of incomplete records on a daily and weekly basis by sending reminders to physicians including making phone calls when necessary. Notification is sent once a week to ER Medical Director for all ER physicians. Reminder notice sent every Wednesday for incomplete records Performs physician suspension for delinquent records, reinstates physician when records complete. Keeps track of monthly suspension days and reports these to the HIM Manager at the beginning of the following month. Works closely with physician and physician offices to help resolve any issues related to record completion. Also works closely with information services on issues related to problems physicians may have encountered. Monitors pending documentation queue in electronic health record to make sure physicians are notified of documentation holding up coding and notifies coder when documentation is available. Monitors and performs follow up on missing documentation work queue in electronic health record for missing diagnosis codes on orders; notifies coder when documentation is available. Provides assistance with correcting errors in scanning in the electronic health record. Monitors reanalysis and decline queues in electronic health record to verify physician completion and investigate possible reassignment of deficiencies, if appropriate. Works with physician to resolve issues related to these deficiencies. Assists with quality reporting by completing quality review of surgical H&P's. Performs uploading of ambulance records from ambulance website into electronic health record; this is performed daily. Provides back up for HIM receptionist as needed assisting physician offices and patients with requests, assists with scanning loose sheets. Provides back up to HIM representative for inpatient and ACU scanning as needed. Qualifications Education: High School Diploma or equivalent. Experience: At least one year previous experience in acute care hospital or clinic setting with responsibility for maintaining documentation completeness in an electronic medical record environment. License or Certification: RHIA, RHIT, CCS or CCA desirable, or actively pursuing. Required Skills or Knowledge: Possess knowledge of CIHQ, federal and state patient record completion requirements; thorough understanding of Medical Staff rules and regulations as related to chart completion. Good communication skills required to be able to explain physician deficiencies and assist physicians in their record completion. Compensation Actual compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Eligible roles also qualify for a comprehensive benefits package. Minimum: USD $26.51 Maximum: USD $34.47

Building Maintenance Generalist I REPORTS TO: Facilities Director Job Summary: Under the direction of the Facilities Director & Facilities Supervisor, the Building Maintenance Generalist I performs a wide variety of general and preventive maintenance and repair work of SRCH facilities and its physical assets. Hourly Range $26.96 $32.18 DOE Duties and Responsibilities: * Assists in the alteration, preparation, painting and/or repair to structures made of wood, plaster, concrete, or brick. * Assists in the, transport and installation of cabinets, tables, shelves and other types of furniture. * Responds to a variety of service requests from all campuses. * Assists in the repair and maintenance of building roofs and other exterior components of agency facilities. * Assists in the maintenance and minor repairs to heating, ventilation systems, air conditioning and refrigeration systems and equipment. * Assists in the troubleshooting, repair and maintenance of electrical distribution systems including electric motors, electric controls, fire alarms, and clock systems. * Assists in the repair and maintenance of lockable hardware such as doors, automatic electric doors, windows, lockers and magnetic keying systems to ensure safety of facilities; maintains records on keys made and issued and lock replacements. * Assists in the maintenance and repair of plumbing and heating fixtures and components, piping of various size and type; checks safety equipment and replaces components such as washers, gaskets, and filters. * Maintains appropriate service and repair records. * Inventories equipment parts, chemicals and supplies. * Responds to routine and emergency calls for repairs and service. * Assists and serves as back up to other Facilities employees. * Other duties as assigned.

Optician REPORTS TO (TITLE): Clinic Manager or Site Director Job Summary: The Optician will work closely with our patients and Optometrist, assisting them in selecting eyeglasses, measuring, fitting lenses, and providing advice on eyewear products according to written optical prescriptions. Hourly Range: $23.55 - 28.11 DOE Duties and Responsibilities: * Maintain an organized and welcoming environment for patients. * Assist patients in selecting the right frames and lenses based on their prescription, lifestyle, and preferences. * Accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & patient needs. * Provide accurate fittings for eyewear and educate patients on proper care and maintenance. * Dispense, adjust, and repair eyewear. * Collaborate with optometrists to ensure prescriptions are accurate and fulfill patients' needs. * Assist with administrative tasks such as insurance billing, processing glasses orders, processing payments, scheduling appointments, and maintaining patient records. * Order and track optical prescriptions. * Ensure that all logs, forms, records, and charts are complete, thorough and accurate. * At the direction of the Clinic Manager or Site Director, support with the following: * Inventory, ordering, and pricing of frames. * Inventory and ordering of accessories, cases, pharmaceuticals. * Maintaining the lab and dispensary inventory. * Ordering supplies for the dispensing area. * Documents all medical information in appropriate fields in electronic health record (EHR). * Contact patients to remind them of and confirm appointments. * Document and sign all clinical support tasks in the EHR. * Check EHR messages and follow up appropriately. * May provide health education to patients, including but not limited to self-care and instruct patient as directed by the Optometrist. * Follow up with patients regarding eye health and prescription issues as needed. * Take lens measurements, including but not limited to segs, OC's, vertex distance. * Verify all optical prescriptions. * At the direction of the Optometrist, enter lab orders for lenses and frames through online designated online portal/s. * Assist Optometrist as needed. * Follows all SRCH policies & procedures. * Participate in ongoing training. * Other duties as assigned.

Primary Care Behavioral Health Clinician (PCBHC) REPORTS TO (TITLE): Manager of Primary Care Behavioral Health SALARY RANGE: LCSW/LMFT: $94,055 - $131,358 DOE PsyD, Psychologist: $102,393 - $147,600 DOE The Primary Care Behavioral Health Clinician (BHC) works as a member of the primary care team providing patient-centered, whole-person care to an underserved population in Sonoma County, CA. The BHC strives to enhance the whole team's ability to provide excellent, comprehensive, culturally responsive health care that meets the needs of our diverse community by providing same-day access to behavioral health services including consultations, assessments, brief interventions, and education. The BHC utilizes a biopsychosocial approach to understand and address the emotional, cognitive, behavioral, situational, and contextual barriers to the patient's health and wellbeing and, in conjunction with the patient, the primary care provider, and other team members develops targeted treatment plans tailored to the patient's needs, goals, and readiness for change. Specific Tasks/Duties Include: * Provides comprehensive assessment and diagnosis of primary care patients in brief (15-30 minutes) integrated healthcare setting consultations. * Provides effective treatment planning to assist patients in successfully achieving their goals. * Assists the primary care team in developing care management processes such as the use of guidelines, disease management techniques, case management, and patient education and motivational interviewing skills to improve self-management of chronic disease. * Provides behavioral health consultation to primary care providers, family medicine and nurse practitioner residents, psychiatrists, SUD case managers, care coordinators, nurses, community health workers and medical support staff. * Works with medical staff to manage crisis situations. * Assists Behavioral Health Manager in the development and delivery of training on behavioral health topics for medical and support staff. * Participates in weekly Behavioral Health meetings for peer collaboration, consultation, case review, skill-building, and program development. * Completes and maintains patient records within the Electronic Health Record (EHR) that meet applicable legal and ethical standards and the requirements of SRCH. * Maintains high ethical standards as required by SRCH, the profession, state of California, and federal regulations and a sophisticated ability to manage sensitive patient information in a collaborative team setting. * Works with MH support staff and primary care team members to support their ability to provide patient care and BH services at the top of their licensure. * Participates in applicable SRCH quality assurance procedures. * Attends mental health team meetings, relevant agency meetings, and supervision as directed. * Seeks clinical and administrative supervision as needed. * Participates in ongoing training. * Other duties as assigned.

The Physical Therapist Assistant treats patients primarily in the outpatient physical therapy setting following an established plan set by the physical therapist. Provides advice and education to patient, family and caregivers. Regularly assesses patients clinical signs and symptoms to determine effectiveness of treatment as well as need to modify goals or treatment or plan discharge in conjunction with physical therapist. Provides accurate and timely documentation and coordinates care with other health care professionals. Effectively participates in clinical site education through in-services and clinical education of assigned students. Responsibilities Utilizes clinical reasoning to determine course of action within a specific context and with the ability to anticipate outcomes guided by a framework of previous experience and knowledge of best practices. Provides comprehensive clinical care to patients using a human movement system framework. Identifies and documents patient's current functional limitations that are necessary for self-maintenance, learning, work, and other similar meaningful activities. Communicates patient status with physical therapist and notifies of change in patient status, plateau in progress or achievement of rehab goals. Completes all required documentation including daily notes in a timely manner in compliance with department standards. Effectively communicates with all members of the interprofessional medical team as well as patients and families utilizing strategies to clearly and accurately disseminate and receive information that considers situational needs and results in intended outcomes. Quality improvement - Performs routine chart review and provides appropriate staff education in conjunction with findings. Participates in department Performance Improvement Project. Attends staff meetings, employee forums and participates in surveys and committees as requested. Effective participation in clinical site education through in-services and clinical education with PTA students as assigned. Contributes to continuing education of other staff members by developing and delivering in-service presentations after attending a CEU based learning opportunity. Actively participate in community outreach including participation in lectures, classes and in-services. Serves as a resource in community based education. Qualifications Education: Graduate from an accredited Physical Therapy Assistant program Experience: One to two years related experience Licenses & Certifications: Current California State License, Current BLS Certification, professional association membership a plus Required Skills & Knowledge: Position requires excellent written and verbal communication skills, strong organizational, problem solving, and analytical skills, strong management and interpersonal skills, ability to manage priorities and workflow, flexibility and a willingness to work with constantly changing priorities with enthusiasm. Ability to understand and adhere to established policies, procedures, and protocols, Commitment to excellence and high standards. Good judgment with the ability to make timely and sound decisions, Ability to effectively present information and respond to questions, Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline, Strong charting/documentation skills, Ability to effectively communicate with a diverse population; Bilingual in English and Spanish is required. Compensation Actual compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Eligible roles also qualify for a comprehensive benefits package. Minimum: USD $33.38 Maximum: USD $45.89

Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community. FULL TIME EMPLOYEE BENEFITS: 21 Days of Paid Time Off 10 Observed Holidays Medical Insurance (Entire deductible paid by us!) 30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA) Dental Insurance Vision Insurance Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness! 401K Matching after 1 year of employment Flexible Spending Account, Dependent Care FSA Life Insurance (included at no cost to the employee) Long Term Disability (included at no cost to the employee) Employee Assistance Program (included at no cost to the employee) Summary: The Dental Office Manager is responsible for managing the day-to-day operations of the practice. The Manager represents the clinic in a professional manner to the public and within the organization, and with individuals at all levels of authority. The Manager also facilitates the collection of revenue for dental services rendered through Petaluma Health Center and acts promptly, identifies problems, solutions and opportunities for improvement and to prevent future issues.Areas of Responsibility:Responsible for performing these duties either directly or through direct reports. In either case, the Office Manager needs to be competent in all these functions and should perform them if the direct reports are absent.General Administrative Works with Dental Program Director to develop, implement and update the practice's policies and procedures Maintains up to date the office manuals, binders and other necessary documentation Keeps Dental Program Director informed regarding personnel issues, front and/or back office activities/actions, and recommends solutions Assigns duties and shifts to employees to ensure appropriate clinic coverage Provides on-site guidance and interpretation of established office procedures and protocols Organizes and participates in regular meetings and trainings. Keeps minutes. Participates in internal and external meetings as delegated by the Dental Program Director; Is responsible for bringing back promptly to the department necessary information, needed actions and follow up. Responsible of implementing these actions Runs and interprets regular department reports and audits to evaluate Clinic operations; Tracks data against department goals Runs month end and year-end report Keeps practice data updated Conducts other reports and audits as requested by Dental Program Director Maintains the QI and RM dashboards; Participates actively in the QI and RM programs Manages the referrals system Manages medical- dental- OB - behavioral health integration programs and data collection Manages patient referrals and the recall system Makes sure that PCCs follow up on tasks in a timely manner Delegates duties to PCCs and tracks performance Delegates duties to RDA IIs such as supplies ordering, maintenance, trainings, and audits Manages the phone system: Collects call flow and system data, provides staff feedback and training, monitors and tests the system regularly Conducts daily team huddles and regular meetings Creates perfect day scheduling templates to assist PCCs with scheduling Creates phone scrips and work flows for staff Monitors the schedule continuously for efficiency, accuracy and maintenance of clinic goals Role model for greeting patients and driving a positive patient customer service experience Addresses patient complaints and files incident reports; Escalates/triages issues through appropriate channels as needed. Has extensive knowledge of the electronic dental record; Manages system entry and workflows Serves as resource for staff: rolls out new information, answers questions, and handles challenging patients and situations Monitors staff to ensure office protocols are followed at each patient encounter as well as pre and post encounter Trains PCCs on phone answering etiquette and provides them with scripts and protocols for answering and making calls Communicates and trains staff based on extensive knowledge of scheduling protocols, programs/insurance & access/eligibility guidelines & applications (including Medi-Cal, Presumptive Eligibility, and Sliding Scale). Makes sure that the no show and confirmation policy are followed by staff Runs daily Appointment Book reports and keeps the no show rate within goal Manages the practice's new patient appointment system and the practice's emergency appointment system Responsible of the selection and ordering of office supplies Manages dental equipment maintenance and repairs procedures and appointments Manages the inventory, selection and ordering of supplies Trains and motivates team members to ensure consistent and maximum productivity, safety and quality of care Manages lab cases and protocols; Communicates with labs. Approves invoices. Helps with the selection of labs Assists with the implementation of other programs as delegated by the Dental Program Director Maintains an appropriate office environment Ensures all compliance postings are current Perform other tasks as assigned by the Dental Program Director Billing and Finance Oversees the financial aspects of the business and keeps operations in line with the budget Assist with the budget process Keeps operational costs at or below budget Works with the PCCs to maintain and balance petty cash supply Stays current on Dental Coding, insurance coverage, documentation, and coverage frequency for different insurance plans. Updates and trains staff Generates daily reports and checks for accuracy of data entry. Submits reports daily to Dental Program Director for review Human Resources Maintains accurate and complete staff personnel records Interviews support staff job applicants and makes recommendations to the Dental Program Director; Schedules and collects supporting information for working interviews as needed Approves timecards and time off for direct reports. Familiar with alternative work week schedules and provisions. Uses appropriate forms for accurate record keeping. Runs attendance reports. Makes sure the clinic is appropriately staffed at all times by planning coverage in advance and creating staff work schedules tables Conducts quarterly and annual employee reviews based on job functions and established productivity and quality standards Resolves any disciplinary issues and conducts terminations if necessary as directed by the Dental Program Director Ensures adherence to all laws and regulations regarding employment, affirmative action, and safety Designs and performs department audits and performs staff competencies evaluations Orients new employees through Dental Clinic Orientation Licenses and Certifications: Current CPR Certification Language Skills: Ability to read and write English and Spanish effectively preferred. Petaluma health Center is an Equal Opportunity Employer. Petaluma health Center does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Staff Physician with Obstetrics REPORTS TO (TITLE): Medical Director and OB Team Director SALARY RANGE: $211,660 - $255,709 DOE Additional Compensation for OB Call Job Summary: This unique and challenging position is ideal for the Family Physician who is ready to provide full-spectrum, primary care to all age ranges of patients seen at a busy FQHC located in the heart of Sonoma County. You will be predominantly stationed at one of two of our largest clinics - Vista or Lombardi. Either position includes your own prenatal panel of singleton pregnancies, as well as options for comprehensive reproductive health and gynecologic care. Lombardi campus is in southeast Santa Rosa, a predominantly Latino neighborhood where Spanish is a preferred first or second language for most. Vista campus, the home clinic of our Sutter Santa Rosa Family Medicine Residency, sees the most broad spectrum of patients representing a wide variety of cultures and languages. Because of the co-location of the residency, there are possible options for teaching and precepting that must be pre-approved by site operations and medical directors in collaboration with the CMO. Additionally, the position includes membership on the SRCH Obstetric Call team, where you will serve as Attending and delivering physician for patients admitted to our affiliated hospital. The primary call manages all patients and attends vaginal deliveries. Family Physicians who have completed an Obstetric fellowship and are privileged to perform cesarean sections serve as the immediate backup to Primary. The hospital hosts the Family Medicine Residency [the same one that has its home clinic at Vista], so inherent in Team membership is a teaching role of residents on Labor & Delivery. Specific Tasks/Duties in Clinic: * Create an ongoing, continuity primary care relationship with patients on your panel; diagnose and treat SRCH patients within the scope of your CA license and FM Board Certification; using evidence-based medicine and working with the support of a clinic team, including Medical Assistants; Nursing, among others. * Proficiently use clinic EMR [OCHIN Epic], including signing encounters within agency timeline standards, and active and appropriate Inbox management. * Facilitate referral for and coordination with other specialists or care centers * Promote and support quality initiatives by the agency; including input on improving workflows, treatment guidelines and protocols. * Actively support organizational priorities of patient care, quality, education, and sustainability, with an agency goal of a positive work environment. * Participate in regular clinic, agency and clinician meetings, and other professional activities, as designated by the Site or Medical Director; or OB Team Leader. * Meet regularly with Clinician Lead and/or Medical Director to review patient care issues and treatment guidelines and protocols. * Provide as needed clinical supervision and consult to Family Nurse Practitioners and Physician Assistants who are members of your Team or part of the clinic. * Collateral duty assignment as the signing supervisor for up to 4 APCs * Participate in ongoing training; maintain HIPAA compliance; and support variance reporting system. Specific Tasks/Duties for OB Call Team: * Take OB call [primary or primary and backup], pending your role. * Call schedule is selected and decided upon by OB Team members. * Provide clinical supervision of Family Medicine Residents on labor and delivery * Participate in OB Team weekly meetings, both full team and site-based. * Attend monthly OB CME; attend regular hospital OB/Peds M&M. * Maintain all necessary licenses and privileges as required by hospital and SRCH malpractice and insurance. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The Medical Assistant functions within the care team by assisting the medical provider, serving as a liaison between the patient and the provider, and performing medical receptionist tasks as needed. Salary Range: $24.50- $29.23 DOE Duties and Responsibilities: * Prepare examination rooms at the beginning and/or end of each day. * Prepare patient for examination which may include in-person, electronic or phone contact. * Perform patient care procedures and evaluations for which s/he is certified/approved including but not limited to immunization and injections; assisting in minor procedures. * Documents all medical information in appropriate fields in EMR; accurately enters immunization information into CAIR registry and EMR. * Contact patients to remind them of and confirm appointments. * Document and sign all clinical support tasks in the medical chart * Check electronic medical record messages and follow up appropriately. * Scan documents into electronic medical record. * Using computerized electronic medical records performs duties for reception, discharge, scheduling, completing appropriate forms, checking eligibility, and enrolling patients in appropriate insurance and drug assistance programs. * May provide health education to patients. * Participate in quality assurance activities to monitor and improve patient care quality. * Meets customer service standards. * Follows all SRCH policies & procedures. * Participates in ongoing training. * Other duties as assigned.

REPORTS TO (TITLE): Clinic Manager or Clinic Supervisor Job Summary: The Medical Assistant Team Lead functions within the care team by assuming oversight for the clinic session, assisting the medical providers, MAs and patients. The Medical Assistant Team Lead serves as a peer trainer for Medical Assistants, supports completion of all work assignments for MA I and MA II staff, and assists the care team to accomplish all tasks to balance work flow during a clinical shift. The Medical Assistant Team Lead demonstrates C.A.R.E. principals in working with patients and the care team. The Team Lead participates in cross discipline or cross site projects to advance the strategic plan. Pay range: $28.68 - $34.22 DEO Specific Tasks/Duties Include: Performs all duties of an MA I or MA II plus two of the following * Order medical supplies OR * Coordinate clinic flow for a team of clinicians * Maximize use of resources, including but not limited to rooms, supplies, equipment, MA tasks * Direct the flow of the clinic, including communicating regarding early, late, walk-in patients * Use a variety of methods to improve access by helping clinicians meet their visit volume targets * Support the training of MAs * Train new MAs, either individually or in a small group * MA Competency check-offs * Informal mentor for paths to success with completing job duties within Medical Assistant category * As trained, participate in the assigning or monitoring completion of duties within job category for team MAs * Other duties as assigned

Clinic Manager REPORTS TO (TITLE): Director of Operations SALARY RANGE: $82,500 - $97,500 Job Summary: Responsible for planning, coordinating, and overseeing their assigned health center/s operations and staff on a day-to-day basis to ensure delivery of efficient and high-quality patient care. The Clinic Manager works collaboratively with the health center/s Director of Operations and Medical Director to develop a high-functioning clinical team with clear standards and consistent performance. They ensure that SRCH policies and procedures are implemented, and standards of care are met. Duties and Responsibilities: * Directly and indirectly supervises support staff within their assigned health center/s, including but not limited to clinic supervisors, medical assistants, medical receptionists, clinical team assistants, CPSP Coordinators, etc. * Collaborates with nursing leadership to provide operational support to nursing staff. * Provides leadership for their assigned health center/s including direction, training, performance management and development of all assigned staff. * Prepares and oversees the development of training for each role at their assigned health center/s as directed by the Director of Operations and the organization. * Must be familiar with the Collective Bargaining Agreement in the supervision of any union-represented staff. * Responsible for timely, accurate submission of timekeeping processes to payroll. * Responsible for the day-to-day operations of their assigned health center/s including overseeing patient flow, overseeing provider and patient scheduling, managing workflows, staffing the clinic appropriately to maximize efficient and effective patient care. * Responsible for supporting their team to meet visit targets. * Ensures that patients have timely access to clinical services. * Responsible for managing clinical and operational issues as they arise. * Communicate with appropriate staff to maintain an appropriate daily support staff schedule for all teams. * Coordinates the implementation of new or upgraded systems, is responsible for disseminating and training staff on new and revised policies and procedures. * Collaborate with site and community partners * Oversees and implementation of grant requirements * Assists staff with basic EHR troubleshooting and escalation to EHR leadership for additional support. * Responsible for responding to, tracking, and overseeing patient grievances. * Key member of their assigned health center/s and the organization's Risk Management team. Responsible for completing necessary steps of each assigned variance, including but not limited to documentation of follow-up and communication to staff on follow up completed. * Leads team meetings in a manner that promotes engagement by all team members. * Shares clinical and operational practices with other Clinic Managers to support standardization. * Quality Improvement: conducts audits on clinical performance and operations on a regular basis, reports findings to Director of Operations and Medical Director and participates in development and implementation of corrective action plan. * Assists Director of Operations in preparing for and participating in site visits by auditors. * Participates in meetings, including but not limited to: site-based meetings, organizational Leadership Team meetings, and organizational committees. . * Communicates directly with the Director of Operations regarding staff performance, health center operations, and quality of care on a regular basis. * Participates in recruiting for all levels of roles for assigned campus and organization. * Oversees staff assignments to maintain, safe, clean, and organized work environment. * Participate in ongoing training. * Other duties as assigned. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

This position provides much of the clinics daily communication and reception support. The Medical Receptionist provides phone & reception support to patients and may be assigned in only one of these two work areas at a time. The Medical Receptionist provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem solving for patients to ensure that their health care is provided in the most effective and timely manner possible. This position is the essential point for accurate data entry regarding patient demographics and insurance. Hourly Range $21.00-$24.75 DOE Duties and Responsibilities: Responsibilities in RECEPTION Area: * Checks in patients, runs insurance eligibility, acquires patient financial status, collects co-pays as appropriate or collects fees from patients eligible for the sliding scale. Collects fees at discharge for services added during visit. * Consistently delivers excellent customer service by putting the patient first, speaking with them respectfully and kindly, and by doing their best to meet patient needs. * Demonstrates excellent teamwork by helping members of team with workload. * Performs pre-registration and confirmation calls for clinic. * Supports administering patient surveys. * Updates and verifies patients previous balance and initiates a collection plan for patient. * Registers new patients, obtaining personal, financial and other required information. Completes patient information and demographic information fields in electronic medical record and scans in appropriate paperwork. * Reconciles cash receipts daily. * Schedules appointments for walk-in patients, follow up appointments and appointment requests made by phone. * Records patient no-shows and cancellations. * Provides information about health services and program eligibility, including MediCal, refers uninsured patient to the Application Assistant. * Reports any patient concerns or complaints to supervisor. * Assists in the maintenance of reception area/waiting room: maintains safe and welcoming environment by updating patient communication and educational materials available, reporting damage of furniture and equipment to supervisor, and monitoring good patient flow; keeps patient informed of status while waiting. * May be trained and expected to provide community resource information to patients. * Helps with scheduling for CPSP providers and health educators, Mental Health providers and group medical visits. Maintains updated calendar of services offered including support groups, group medical visits, classes, etc. Assists in providing information to patients. * Assists patients with completing required paperwork. * Other duties as assigned. Responsibilities in PHONE Area: * Answers all incoming phone calls and directs them to appropriate individual or department. * Makes appointments as directed by appointment policies. * Routes new patients through new patient process. * Routes triage calls to appropriate RN. * Provides clinical staff with timely and clear communication regarding patient needs. * Assists patients in problem solving medication prescription delays and routes medication questions to the on-call nurse or provider. * Provides information about clinic services and program eligibility, including MediCal. * Participates in ongoing training. * Other duties as assigned. * Meets customer service standards. * Follows all SRCH policies & procedures. * Participates in ongoing training.

Clinician Team Lead REPORTS TO (TITLE): Medical Director SALARY RANGE: NP/PA $137,167 - $191,569 DOE MD/DO $218,010 - $263,380 DOE Job Summary: The Clinician Team Lead works closely with the Medical Director, Site Director, and Clinic Manager to ensure effective and efficient clinic operations of their respective office/clinic. In collaboration with the Leadership Team, the Clinician Lead will develop clinical standards and a set of core commitments for patient care. The Clinician Lead will partner with clinicians and support staff to develop a strategic plan for the clinic, implement clinical standards and honor the commitment to providing high quality patient care. Specific Tasks/Duties Include: * Improve the quality of all services provided by the clinic. * Improve and maintain access to care and information for patients, community groups, and clinic staff. * Facilitate the building of highly functioning care teams. * Organize and lead meetings of all clinicians and of teams. * Work closely with the Site Direction and Clinic Manager to improve clinic systems. * Ensure that each clinician has a high-quality annual review in collaboration with the Medical Director. * Ensure clinical review to ensure high quality adherence to standards. * Work with individual clinicians when there are areas of growth. * Assure that for each clinic session there is a designated provider willing and available to the clinic staff to answer questions and/or sign papers in a timely manner. * Supervise providers in performance, including but not limited to: their punctuality, attendance at office meetings, timeliness of documentation and panel and jellybean management according to SRCH and site standards. * Participate in ongoing training. * Other duties as assigned. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Family Nurse Practitioner/Physician Assistant REPORTS TO (TITLE): Medical Director SALARY RANGE: $133,172 - $173,560 DOE Job Summary: As a member of the Patient Centered Medical Home Team, the Family Nurse Practitioner/Physician Assistant, under the clinical supervision of the Medical Director, assists in creating partnerships between individual patients seeking care at the Santa Rosa Community Health and the providers by delivering excellent, comprehensive primary health care, prevention, and health education. (The activities of the Family Nurse Practitioner shall be in accordance with the FNP regulations as contained in Title 16, Division 13.8 of the California Code of Regulations (CCR), as issued by the Family Nurse Practitioner Examining Committee.) Duties and Responsibilities * Creates an ongoing relationship with each patient by taking complete medical history, performing physical exams and making an assessment and diagnosis on adult and pediatric patients; initiating, reviewing, and revising treatment and therapy plans, as described in section 1399.541 CCR. * Maintains adequate documentation of all patients seen, including follow-up and referral in the electronic medical record. * Manages the stable phases of chronic illnesses in consultation with the attending physician or Medical Director as needed. * Orders and interprets laboratory reports and diagnostic imaging reports. * May manage uncomplicated prenatal patients, complicated pregnancies when working under close physician supervision, and postpartum follow-up for mother and child. * Assesses mental health and provides for treatment as needed in individuals and families. * Coordinates health management with physicians and other agencies. * Assures quality and safety by a care planning process, evidence-based medicine, and active participation of patients in decision-making. * Recognizes emerging community health problems and helps initiate appropriate interventions through community action. * May provide continuity of care through periodic home visits to bed-ridden and other patients. * Meets with the Medical Director or Attending Physician on a regular basis to review charting and medical care provided. * Seeks consultation on any difficult patient as described in the mid-level protocols in the Medical Administrative protocols Manual of SRCH. * Participates in ongoing training.

The Certified Nursing Assistant (CNA) is an important member of the patient care team, supporting patients, nurses and also overall unit functioning. The CNA is responsible for helping create and maintain a safe, healing environment for our patients, and a healthy working environment for the care team. The CNA is expected to perform duties autonomously and also at the direction of the RN. The CNA reports to the Director of Patient Services. Responsibilities Assists patients as needed with Activities of Daily Living (ADLs) such as feeding, dressing, and mobilizing. Attends to patient personal hygiene needs such as brushing teeth, bathing, and toileting. Repositions the patient for comfort and per protocol. Also, observes patients for changes in behavior or condition and notifies the nurse of same. Takes patient vital signs, to include heartrate, blood pressure, respiratory rate, O2 saturation, and temperature, and reports to the RN any findings that are not "within normal limits." Monitors patient intake and output and notifies RN of abnormal increases or decreases. Documents all findings accurately and in a timely manner. Supports a safe and healing environment for each patient by keeping rooms neat and tidy, and free from clutter. Ensures all patient safety interventions are in place at all times - such as keeping call light and patient belongings within reach of patient; bed/chair alarms are on and functioning; and/or all other patient specific interventions as directed by the RN Assists RN to answer call lights quickly and determines how best to assist a patient. Rounds frequently on patients, assisting as needed. Ensures patient whiteboards are complete and updated. Assists the team in keeping patient belongings safe and accounted for. Recognizes importance of customer service, is welcoming and friendly. Assists and guides visitors as needed, answers the phone with a professional manner and tone. Is sensitive to cultural differences and treats all people with respect and compassion. Maintains a professional personal appearance and manner at all times, in accordance with SVH policy. Supports a healthy working environment by volunteering discretionary effort constantly, is curious and not judgmental, maintains a positive attitude and fosters a spirit of teamwork among all disciplines. Seeks solutions and engages in problem-solving, avoiding gossip and negativity. Supports a safe working environment by keeping hallways and workstations free of equipment and clutter. Puts equipment and unused supplies away when no longer needed. Submits work orders for faulty or broken equipment to appropriate team (Biomed, Engineering, IT). Cleans and disinfects equipment per SVH Infection Prevention policy. Performs hand hygiene before and after every patient interaction and when hands are visibly soiled. Reports unanticipated events as appropriate via the Midas system. Practices financial stewardship by not overusing or wasting supplies or linens. Supports patient flow by assisting with admissions, transfers and discharges. Maintains personal responsibility for keeping all employment requirements in good standing, including but not limited to .CNA license, BLS certification, annual employee health requirements and annual employee education requirements (i.e.Healthstreams, skills lab.) Qualifications Education: High School Diploma or equivalent. Experience: Minimum of six months as CNA in acute care setting Licenses & Certifications: Current Certified Nursing Assistant license by the State of California; Basic Life Support from an American Heart Association approved agency Required Skills & Knowledge: Basic anatomy; normal ranges for vital signs; ability to prioritize tasks, care for multiple patients, be flexible Minimum: USD $24.62 Maximum: USD $32.01

Staff Physician-Geriatrician REPORTS TO (TITLE): Vista Medical Director SALARY RANGE: $211,650 - $255,709 DOE Job Summary: Under the direction of the Medical Director, provides professional medical services in the community health center as a member of the Patient Centered Medical Home (PCMH) Team. Specific Tasks/Duties Include: * Creates an ongoing relationship with each patient by providing access, continuity, education and comprehensive care via diagnosis and treatment of SRCHC patients within the scope of his/her license to practice medicine. * Actively supports organization priorities of patient care, quality, education and sustainability for elder adult. * Provides patient centered service and supports a positive work environment. * Provides for the patient's health care needs and when needed arranges care with other qualified professionals. * Assures quality and safety by adhering to PCMH principles, including teamwork, evidence-based medicine, CQI, and active participation of patients in decision-making. * Provides timely follow-up on patients seen including chart notations, lab review, and referrals to specialists including providing after hours coverage as required by site. * Participates in Provider meetings, QA meetings, and other professional activities as requested by the Medical Director. * Meets regularly with the Medical Director or their designee to review patient care issues and provides input into the development of treatment guidelines and protocols. * Provide on-site day to day clinical supervision and back up of Family Nurse Practitioners and Physician Assistants as needed. Provide back up for Family Physicians as needed. * Do chart review and give feedback to PCP's as directed by the medical director as part of ongoing quality assurance in geriatric care. * Participate in ongoing training. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.