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Senior lead systems engineer vs technical support senior engineer

The differences between senior lead systems engineers and technical support senior engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior lead systems engineer and a technical support senior engineer. Additionally, a senior lead systems engineer has an average salary of $114,766, which is higher than the $107,429 average annual salary of a technical support senior engineer.

The top three skills for a senior lead systems engineer include java, systems engineering and architecture. The most important skills for a technical support senior engineer are java, linux, and customer service.

Senior lead systems engineer vs technical support senior engineer overview

Senior Lead Systems EngineerTechnical Support Senior Engineer
Yearly salary$114,766$107,429
Hourly rate$55.18$51.65
Growth rate5%10%
Number of jobs251,239183,916
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 64%
Average age4342
Years of experience22

What does a senior lead systems engineer do?

A senior lead systems engineer specializes in designing and developing systems for different industries. Besides engineering systems, they lead the efforts put into completing various projects and programs. Their duties usually include spearheading the research activities, establishing goals and guidelines, setting timelines, selecting resources, delegating responsibilities, and monitoring operations from planning to production, addressing issues and concerns to solve them promptly and efficiently. Additionally, as a senior lead systems engineer, they must lead and empower teams while implementing safety policies and industry standards.

What does a technical support senior engineer do?

A technical support senior engineer is primarily in charge of resolving complicated issues and concerns through calls and correspondence, ensuring efficiency and client satisfaction. Their responsibilities include coordinating with customer support staff to gather data, studying records of initial assessments, liaising with clients to identify their needs, utilizing their expertise to develop solutions, and maintaining records of all transactions. Furthermore, as a technical support senior engineer, it is essential to lead and serve as a mentor to others, all while implementing the company's policies and regulations.

Senior lead systems engineer vs technical support senior engineer salary

Senior lead systems engineers and technical support senior engineers have different pay scales, as shown below.

Senior Lead Systems EngineerTechnical Support Senior Engineer
Average salary$114,766$107,429
Salary rangeBetween $86,000 And $151,000Between $82,000 And $140,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaDelaware
Best paying companyApplePayPal
Best paying industryFinanceTelecommunication

Differences between senior lead systems engineer and technical support senior engineer education

There are a few differences between a senior lead systems engineer and a technical support senior engineer in terms of educational background:

Senior Lead Systems EngineerTechnical Support Senior Engineer
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 64%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeCalifornia State University - Long BeachCalifornia State University - Long Beach

Senior lead systems engineer vs technical support senior engineer demographics

Here are the differences between senior lead systems engineers' and technical support senior engineers' demographics:

Senior Lead Systems EngineerTechnical Support Senior Engineer
Average age4342
Gender ratioMale, 86.2% Female, 13.8%Male, 86.7% Female, 13.3%
Race ratioBlack or African American, 8.1% Unknown, 5.0% Hispanic or Latino, 11.8% Asian, 14.1% White, 60.8% American Indian and Alaska Native, 0.3%Black or African American, 8.6% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 15.0% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between senior lead systems engineer and technical support senior engineer duties and responsibilities

Senior lead systems engineer example responsibilities.

  • Design and implement solutions to automate tasks across mainframes, UNIX, WINTEL using a scheduler tool.
  • Manage a team responsible for the development and delivery of server and desktop solutions within the San Antonio division of HCA.
  • Accomplish responsibility to configure, administer and support new infrastructure solutions on Microsoft platforms to meet enterprise level requirements.
  • Support proposal development for large scale NASA and DoD proposal efforts.
  • Partner with java developers for the implementation of content into the new portal layout.
  • Build linux packages using packaging tool and send it to application owner to deploy the package.
  • Show more

Technical support senior engineer example responsibilities.

  • Manage releases of all front-end applications to Citrix farm.
  • Investigate, reproduce and troubleshoot all escalate issues and manage them until resolution.
  • Manage and lead client-server performance cases by analyzing database performance and metrics that includes hardware and network relate performance analysis.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Analyze systems for capacity planning and assist with the enhancement of network infrastructure and distribute applications.
  • Build, maintain and upgrade W2K3 and W2K8 servers for DOD & USAF.
  • Show more

Senior lead systems engineer vs technical support senior engineer skills

Common senior lead systems engineer skills
  • Java, 9%
  • Systems Engineering, 7%
  • Architecture, 6%
  • DOD, 5%
  • C++, 4%
  • C #, 4%
Common technical support senior engineer skills
  • Java, 7%
  • Linux, 6%
  • Customer Service, 5%
  • Azure, 5%
  • Customer Satisfaction, 5%
  • Troubleshoot, 4%

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