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Senior manager, program management skills for your resume and career

Updated January 8, 2025
7 min read
Quoted experts
Elisa Chan,
Dr. Trish Berg
Below we've compiled a list of the most critical senior manager, program management skills. We ranked the top skills for senior managers, program management based on the percentage of resumes they appeared on. For example, 16.5% of senior manager, program management resumes contained program management as a skill. Continue reading to find out what skills a senior manager, program management needs to be successful in the workplace.

15 senior manager, program management skills for your resume and career

1. Program Management

Here's how senior managers, program management use program management:
  • Led successful global deployment, administration, and enhancement of common corporate program management system by effectively interfacing with corporate-wide customers.
  • Developed and implemented the Program Management Council - a governing body comprised of leaders involved in program management across the enterprise.

2. Project Management

Here's how senior managers, program management use project management:
  • Identify and propose new project management strategies to enable speed of project delivery, improve resource management and utilization transparency.
  • Mentored the team in methodology and technical excellence and encourage best practices in application development and project management.

3. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how senior managers, program management use continuous improvement:
  • Measured the process periodically and made continuous improvements thus increasing the quality of products and improving customer satisfaction.
  • Develop key metrics and performance indicators to measure overall financial performance and provide foundation for continuous improvement.

4. Risk Management

Risk management is the method of recognizing, evaluating, and managing risks to an organization's resources and profits. Financial insecurity, regulatory liability, strategic management mistakes, incidents, and natural hazards are just some of the challenges or dangers that could arise. For digitalized businesses, IT security vulnerabilities and data-related threats, as well as risk management techniques to mitigate them, have become top priorities.

Here's how senior managers, program management use risk management:
  • Managed Release Calendar for weekly reporting to senior management of all projects within Global Markets Risk Management Technology.
  • Manage project team on internal cross-functional relationships while ensuring risk management and profitability goals were met.

5. Infrastructure

Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.

Here's how senior managers, program management use infrastructure:
  • Established procurement and supply management operations for goods and services days prior to initial combat operations with no formal infrastructure.
  • Manage Acquisition Integration program integrating acquired companies' technical infrastructure into current operation from an IS Infrastructure and Applications perspective.

6. Sigma

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Here's how senior managers, program management use sigma:
  • Completed Six Sigma Green Belt training & technical certification; currently finishing Green Belt business certification.
  • Mentored junior level supplier development engineers into senior roles, trained many six sigma green belts to certify them.

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7. Lean Six Sigma

Here's how senior managers, program management use lean six sigma:
  • Develop and implement a global Lean Six Sigma program for approximately 70 finance offices worldwide with 900 finance employees.
  • Apply DFSS, DMAIC and Lean Six Sigma tools throughout all programs and projects' launch process.

8. Governance

Governance is the means by which countries or organizations are overseen or controlled by their leaders. This may be through laws, regulations, policies and processes that guide behaviour in a way that upholds the principles defined by the leaders. Often, they come with consequences for breach and reward for implementation.

Here's how senior managers, program management use governance:
  • Reduced time-to-resolution by 30% * Transformed processes and governance for managing customer escalations, customer satisfaction, and organization budget.
  • Implemented Project Portfolio Governance Reviews to review status of project and application portfolios with business and technical leads and upper management.

9. DOD

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how senior managers, program management use dod:
  • Hand-picked by the Director, Cyber Security to lead the start-up DoD efforts.
  • Participated in curriculum reviews and incorporated needed content changes to course based on DoD policy updates and proven practices in community

10. Process Improvement

Here's how senior managers, program management use process improvement:
  • Corrected delivery delays through improved scheduling, resource maximization and process improvements, 59 upgrades completed on schedule.
  • Improved performance through process improvement and concurrent engineering methodologies to deliver projects on time and within budget.

11. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how senior managers, program management use business development:
  • Cultivated new business development opportunities with existing joint ventures & other companies.
  • Pursue business development efforts, establishing quantifiable benefits that support customer needs.

12. Product Development

Product development is the complete procedure of creating a product from concept until release of the final product. Product development has many stages after which a product is released into the market. Identifying the need, creating the opportunity, conceptualizing a product, and providing a solution, all are different stages of product development.

Here's how senior managers, program management use product development:
  • Harmonized activity between the division and program organizations in support of new product development.
  • Provided financial and quality supervision throughout the product development life-cycle.

13. Business Objectives

Business Objectives refer to the goals and objectives which a company has set for itself. They could be related to profit, increasing growth of a business, or something else.

Here's how senior managers, program management use business objectives:
  • Facilitated process to establish strategies, priorities, responsibilities, time lines and project specifications to meet business objectives.
  • Ensured strategic direction of projects is in line with business objectives.

14. Software Development

Software development is the mechanism by which programmers create computer programs. The Software Development Life Cycle (SDLC) is a framework for developing applications that follow technological needs and consumer requirements. It consists of many stages. The SDLC establishes an international standard that software developers can use to enhance and create their programs. It provides a well-defined framework for software developers to pursue in the production, maintenance, and design of premium quality software. The aim of the software development process is to create high-quality software on time and within budget.

Here's how senior managers, program management use software development:
  • Worked with MS Project Server and utilized Scrum and Agile methodologies in the software development of the LeapStone Communications Convergence Engine.
  • Managed external partner relationship and internal software development to integrate Fannie Mae software with an external web front end.

15. Direct Reports

Here's how senior managers, program management use direct reports:
  • Led team of eight direct reports with responsibility for direct and indirect report relationships, talent development, and elevation.
  • Managed 18 direct and 100 indirect reports, a $10 MM operating and a $50 MM solution budget.
top-skills

What skills help Senior Managers, Program Management find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on senior manager, program management resumes?

Elisa Chan

Assistant Professor of Marketing, New York Institute of Technology

In my opinion, the fundamental skills required for marketing jobs haven't really changed. What changed is where or how these skills are applied. So my response to this question might sound cliche, but I strongly believe that it is true. Strong statistics and marketing analytics ability to show that you are able to make data-driven decisions. Interpersonal skills to show that you can respectfully and effectively interact with others, which are indicative of how you will manage work relationship as well as that with clients and customers.

What senior manager, program management skills would you recommend for someone trying to advance their career?

Dr. Trish Berg

Associate Professor of Management, Heidelberg University, Tiffin, Ohio, Heidelberg University

Daily, project managers create plans, create work schedules, build, and motivate teams, assign, and track work from start to finish, set project setting scopes and budgets, create workflow plans, and define what key performance indicators (KPIs) are which is how they can measure project success. Project managers must be both people focused, and task focused. Successful project managers understand what Sinek calls the power of the why in order to successfully motivate teams towards success.

What technical skills for a senior manager, program management stand out to employers?

Peggy SmithPeggy Smith LinkedIn profile

Department Chair, Arlington Baptist University

It is my fervent belief (based on research and trends) that the technical skills associated with IT, computer programming, software management, social media specialist, customer relations management (CRM), sales, & marketing will be in high demand particularly as we navigate this new normal world in which we are currently living.

What soft skills should all senior manager, program managements possess?

Dr. Daryl GreenDr. Daryl Green LinkedIn profile

Associate Professor of Business, Oklahoma Baptist University

The National Association of Colleges and Employers (NACE) has identified eight competencies associated with career readiness. These soft skills include career management, communication, critical thinking, cultural intelligence, digital literacy, leadership, professionalism, and teamwork. Sadly, most students are not aware of employers' expectation of career readiness competencies. College students who develop these career readiness competencies will be better prepared to compete for future job opportunities.
Do you want to know more?
Read more about what experts have to say about senior manager, program management

List of senior manager, program management skills to add to your resume

Senior manager, program management skills

The most important skills for a senior manager, program management resume and required skills for a senior manager, program management to have include:

  • Program Management
  • Project Management
  • Continuous Improvement
  • Risk Management
  • Infrastructure
  • Sigma
  • Lean Six Sigma
  • Governance
  • DOD
  • Process Improvement
  • Business Development
  • Product Development
  • Business Objectives
  • Software Development
  • Direct Reports
  • PMO
  • Scrum
  • Customer Satisfaction
  • HR
  • Digital Transformation
  • Service Management
  • Management Process
  • Project Delivery
  • Earned Value Management
  • Impact Analysis
  • Cycle Management
  • Lifecycle Management
  • CRM
  • Management System
  • SharePoint
  • Provisioning
  • PMS
  • Vendor Management
  • Business Strategy
  • Business Process
  • PMI
  • Shared Services
  • On-Time Delivery
  • Agile Project Management
  • Executive Management
  • Strategic Thinking
  • Resource Management
  • Strategic Direction
  • KPI
  • Saas

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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