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Senior process control engineer vs product support engineer

The differences between senior process control engineers and product support engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a senior process control engineer, becoming a product support engineer takes usually requires 4-6 years. Additionally, a senior process control engineer has an average salary of $103,292, which is higher than the $90,379 average annual salary of a product support engineer.

The top three skills for a senior process control engineer include PLC, DCS and control strategies. The most important skills for a product support engineer are product support, technical support, and troubleshoot.

Senior process control engineer vs product support engineer overview

Senior Process Control EngineerProduct Support Engineer
Yearly salary$103,292$90,379
Hourly rate$49.66$43.45
Growth rate10%2%
Number of jobs68,538201,554
Job satisfaction--
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 66%
Average age4241
Years of experience46

What does a senior process control engineer do?

A senior process control engineer is charged with configuring, standardizing, and optimizing systems within the equipment control domain. They are tasked with defining system requirements, participating in configuring systems, liaising between end-users and system developers, and driving projects from stand to the end. They must also participate in the strategic direction of equipment control teams, production process improvements, and project implementation and prioritization. Their other responsibilities include partnering with technology experts to build progressive system solutions, planning training, and ensuring safety compliance.

What does a product support engineer do?

A product support engineer is responsible for resolving technical issues of end-users regarding the products and services offered by the company. Product support engineers conduct troubleshooting operations for system failures and write resolution reports for reference. They also support the product analysts in improving the product's features and processes to prevent the reoccurrence of defects and maintain optimal performance. A product support engineer designs automation procedures and runs multiple diagnostic tests to ensure high-quality outputs and avoid operational delays.

Senior process control engineer vs product support engineer salary

Senior process control engineers and product support engineers have different pay scales, as shown below.

Senior Process Control EngineerProduct Support Engineer
Average salary$103,292$90,379
Salary rangeBetween $78,000 And $135,000Between $67,000 And $121,000
Highest paying CityLos Angeles, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyTesoroApple
Best paying industryEnergyTechnology

Differences between senior process control engineer and product support engineer education

There are a few differences between a senior process control engineer and a product support engineer in terms of educational background:

Senior Process Control EngineerProduct Support Engineer
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 66%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeUniversity of Michigan - Ann ArborNorthwestern University

Senior process control engineer vs product support engineer demographics

Here are the differences between senior process control engineers' and product support engineers' demographics:

Senior Process Control EngineerProduct Support Engineer
Average age4241
Gender ratioMale, 93.3% Female, 6.7%Male, 80.7% Female, 19.3%
Race ratioBlack or African American, 4.2% Unknown, 3.9% Hispanic or Latino, 10.4% Asian, 15.0% White, 66.3% American Indian and Alaska Native, 0.2%Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 13.0% White, 69.4% American Indian and Alaska Native, 0.1%
LGBT Percentage4%5%

Differences between senior process control engineer and product support engineer duties and responsibilities

Senior process control engineer example responsibilities.

  • Lead the development of smarter controls utilizing DeviceNet and Profibus architecture.
  • Implement and maintain SPC charts and analyze data using JMP, Klarity-ACE and YMS.
  • Train defect engineers on new SPC software system
  • Major efforts centered on SCADA and DCS implementation application design.
  • Develop hot oil model for the plant using HYSYS simulator.
  • Front end and detail design of various refinery, gas plant and petrochemical facilities.
  • Show more

Product support engineer example responsibilities.

  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Customize and support the real-time, reporting, and embed portions of the Linux base fleet management system.
  • Support PV & EMC test strategies.
  • Develop the user requirement by programming using java, jdbc.
  • Provide set up and configuration of ISP and browser on all windows platforms.
  • Used Java profilers and debuggers to tune performance of server and find memory leaks.
  • Show more

Senior process control engineer vs product support engineer skills

Common senior process control engineer skills
  • PLC, 12%
  • DCS, 7%
  • Control Strategies, 5%
  • Project Management, 4%
  • SR, 4%
  • DeltaV, 4%
Common product support engineer skills
  • Product Support, 15%
  • Technical Support, 10%
  • Troubleshoot, 6%
  • Customer Service, 5%
  • Customer Support, 5%
  • Database, 4%

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