Senior systems engineer jobs in Billings, MT - 472 jobs

The System Administrator I is responsible for maintaining a reliable and secure hardware, software and SaaS infrastructure. This position will deploy, configure, maintain, monitor, patch and secure KOA internal, external, network and SaaS environments as well as end user support as needed. Essential Duties and Responsibilities: Assist to ensure the reliability of the hardware, software, and data, by developing and coordinating security, backup, and maintenance procedures. Maintain a detailed knowledge of the applicable SaaS, hardware, operating systems, and utility programs. Monitor usage of the servers and personal computers, to attain maximum availability, efficiency, and productivity, and to determine deficiencies in hardware or software. Provide day-to-day and strategic support for KOA's corporate systems. Strategic support includes long range planning for the enhancement and continued operations of the corporate systems. This includes helping to develop and enforce KOA's corporate technology policies. Responsible for the security, integrity, configuration, and protection of all corporate technology assets that includes hardware, software, SaaS solutions and the data these assets create. Responsible knowledge of public and private cloud and virtual environments. Includes working with the partners supplying the hardware and software. Responsible for computer hardware and general hardware maintenance and installation. Implement programming or configuration changes and new programs or SaaS solutions, as necessary, for the smooth daily operation of the associated systems. Assist campground users with their questions, including operational problems with programs, printers, and displays. Develop and implement new employee technology training. Including initial training and continuing operational assistance with all relevant software and systems. Non-Essential Duties and Responsibilities: This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Required Education and Experience: Bachelor's degree in Information Services or a related information field or equivalent experience. 1 - 3 years of Information Systems experience. Technical Requirements: Working knowledge of VMware Working knowledge of Cloud administration (Azure, AWS) Working knowledge of Security best practices Working knowledge of SSO Working knowledge of virus protection and security programs. Working knowledge of PC and server hardware. Detail Oriented with excellent time management skills. Proven team player with critical thinking and problem-solving skills. Ability to quickly research topics, test options, and make recommendations on findings. Preferred Education and Experience: Knowledge of SaaS integrations Knowledge of backup solutions (Veeam) Knowledge of Pure Storage and/or VMWare vSan Knowledge of IP based networks. Knowledge of switches, firewalls, wireless preferred. Cisco, Palo Alto, Meraki MCSE, CISCO or VMware certification preferred. Physical Demands and Working Conditions: Work is performed in an office environment and requires the ability to operate standard office equipment and keyboard, including lifting and carrying a laptop and other small items up to 20 pounds, occasionally up to 40 pounds with assistance. Prolonged exposure to computer screens and artificial lighting. Use of repetitive motion, standing, bending, sitting, lifting, and walking short distances. May be expected to drive a vehicle to KOA locations, other locations as directed, and conferences which requires close and distance vision, sitting, seeing and reading signs, traffic signals, other vehicles, etc. Travel occurs in all weather conditions, including extreme heat and cold. Frequent in person interaction with KOA employees in various settings, where noise level is typically low to moderate, including office spaces. Will experience occasional interruptions and shifting priorities.

Job Description Tactacam is a leading innovator in outdoor and action camera technology, dedicated to providing high-quality products that enhance the outdoor experience. With over 1,000,000 active customers, we continue to push the boundaries of technology, design, and functionality. Our team is passionate about developing cutting-edge products, and we offer exciting opportunities for career growth in a dynamic, fast-paced environment. Job Overview: We are looking for a proactive Systems Administrator to take ownership of endpoint management and device security. You will be the primary architect and administrator for device management and endpoint protection. This includes JAMF, Crowdstrike and Google Workspace. Your mission is to create a seamless, "zero-touch" deployment experience for employees while ensuring a strong security posture. You will act as the escalation point for the Help Desk and a key collaborator with our Security Operations to bridge the gap between usability and security. Our team thrives on a 'learn-it-all' rather than 'know-it-all' mindset. While we don't expect you to have every answer on day one, we do expect the drive to find them. You should be comfortable diving into documentation and technical specs to master new technologies. We are looking for experts who aren't afraid to outgrow their current stack. We value people who have mastered their craft but are hungry to apply those principles to the next generation of tools and technologies. Responsibilities: Technical Support & Escalation: Senior technical resource and implementation owner for endpoint management services. Serve as the senior technical resource and escalation point for challenging endpoint operating systems (mac OS, Windows, ChromeOS), and core software issues (Microsoft 365, Google Workspace, browsers, VPN clients). Provide expert-level support for JAMF agent issues, Crowdstrike enrollment/policy problems, and Google Admin console device management tasks. Assist in training staff on new support processes, KB usage, and core software troubleshooting. Foster a collaborative and customer-centric environment focused on efficient and high-quality user support. All team members are included within an on-call rotation. Endpoint Management (Google Endpoint, JAMF & Crowdstrike): Design, implement, and maintain configuration profiles, policies, and packaging for ChromeOS, mac OS, and Windows. Automate software patching and OS updates across the environment. Develop and maintain "Zero-Touch" provisioning workflows to streamline the onboarding experience. Perform policy review and audits. Expand standard operating procedures that enable cross team support. Security Operations (EDR): Manage the deployment and health of the EDR agent across all endpoints. Fine-tune EDR policies within Crowdstrike (Prevention, Detection, and Firewall) to minimize false positives while maximizing protection. Work closely with the SecOps and Help Desk to investigate alerts, perform remediation, and automate response actions. Identity & Collaboration: Administer the Google Workspace environment, including advanced Gmail security, Drive permissions, and SAML/SSO integrations. Experience with Okta is required. Manage user lifecycles (onboarding/offboarding) via automated workflows. Cross-Functional Strategy: Bridge the Gap: Act as the technical glue between Help Desk (User Experience) and Security (Risk Mitigation). Documentation: Maintain rigorous documentation for system architectures, standard operating procedures (SOPs), and end-user "How-To" guides. Vendor Management: Manage relationships with IT vendors related to desktop software. Requirements: Technical Proficiency: Deep understanding of IT systems and technologies (network architecture, cloud infrastructure, cybersecurity, etc.), best practices, and industry trends. Ability to analyze and solve complex technical issues. Project Management Skills: Plan, implement, and deliver IT projects. Effective communication with cross-functional teams and leadership. Leadership and Team Management: Guide, mentor, and support the IT team. Establish objectives, monitor progress, and foster positive relationships. Effective communication and collaboration with other departments and managers. Strategic Planning and Decision Making: Align IT strategy with business objectives. Evaluate and select software, hardware, and technology solutions. Make critical decisions on IT infrastructure, budget, and staff. Strong analytical and data-driven decision-making skills. Partnerships: Partner with Help Desk and SecOps teams. Education and Certifications: Bachelor's degree in Computer Science or a related field, or relevant work experience. Certifications such as ITIL Foundation, Microsoft Certified Solutions Expert (MCSE), CompTIA A+, Network+, CISSP are highly valued. Work Experience: 5+ years in Systems Administration with a focus on Endpoint Management and IT operations in a corporate environment, ITIL best practices,network security, compliance, and vendor management. Additional Requirements: Experience managing and supporting multiple operating systems (Apple, Microsoft, Google) is required. Comprehensive Benefits Package: Our benefits include Medical, Dental, and Vision coverage to ensure your well-being. Plan for the future with our 401k plan, and take time off to recharge with PTO. We've got you covered with Disability Insurance and Life Insurance too! Location Limitations: Please note at this time, we are not accepting applications from candidates based in Alaska (AK), Connecticut (CT), Delaware (DE), Massachusetts (MA), New Mexico (NM), and South Dakota (SD) Equal Opportunity Employer: Tactacam is an equal opportunity employer and does not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other protected status. We are committed to providing a fair and inclusive work environment for all, and we encourage individuals of all backgrounds to apply for our open positions. If you require reasonable accommodation during the application process, please let us know, and we will be happy to assist.

The Site Operations team is responsible for the delivery of data center compute and storage at Meta, enabling our family of apps and services to support a growing global community. We are seeking a forward-thinking individual skilled across multiple disciplines to lead global initiatives on this team. The mission of this role is to identify and tackle the biggest technical and operational challenges and opportunities before SiteOps. The Infrastructure Engineer is expected to personally advance our highest impact initiatives, and to work with others to closure through the right working groups and delegates. The scope of the role is Infra-wide; the DC Infra Engineer is expected to work with the data center teams, Core Systems, CEA, PE, and hardware engineering to architect and implement adaptable solutions that transform our infrastructure in dimensions including performance, efficiency, quality, and resiliency. Areas of emphasis include next gen platforms, tools, and technologies; the interplay between our platforms and data centers; and the underlying architecture of our infrastructure including physical vs logical layer trade-offs. Minimum Qualifications * Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience * Knowledge of the full stack of infrastructure, with experience building or operating logical infrastructure on top of a complex, distributed physical infrastructure * Proven communication skills and experience working in a highly distributed environment, across teams/department boundaries * 10+ years of technical experience, in a large-scale data center or IT Infrastructure environment, or equivalent experience building platforms and systems for large scale compute * Experience building globally scalable solutions and translating global strategic initiatives into local executable projects * Knowledge of the interdependencies of data center functions and technologies including electrical, cooling, structured cabling, security, network, server and storage systems * Experience building, operating, and scaling with Linux or Unix Operating systems * Experience communicating the results of analysis and insights to cross functional teams and influencing the strategy of these teams * Experience with Data Center Design and Expansion Preferred Qualifications * Extensive knowledge of storage and AI/ML related services and the hardware that supports them * Coding or scripting experience such as Bash, PHP, Python, SQL, or Perl * Experience in providing technical guidance to external vendors and partners. Knowledge and experience with virtualization, containerization, distributed systems, fault tolerance, and incident management * Experience with high level data center design, operations, basic electrical/mechanical infrastructure, and scaling physical infrastructure Responsibilities * Represent Site Operations in leading work to define and architect new solutions on global initiatives, working with stakeholders across Infra Data Centers & Infrastructure teams * Assemble and lead teams to address complex engineering challenges, requiring technical expertise as well as a broad understanding of Meta's overall infrastructure * Address issues that can be ambiguous and global in nature, requiring leadership and collaboration across time zones, teams, and technical domains * Act as key SME and mentor in the design, operation, and troubleshooting of tools, technologies, and processes utilized within Site Operations * Understand and assess risks and challenges associated with emerging new hardware, data center and software technologies, and define & implement effective mitigations for these * Employ a holistic understanding of the full infrastructure stack to lead solutions that appropriately balance physical and logical layer * Act as a global communication and advisory point of contact for the design, implementation and delivery of projects that affect our global data center and server fleet and facilitate resolution of issues drawing on local expertise and global support partners * Leverage data-driven methodologies to understand a problem at the onset, define a plan, and measure progress throughout a project * Provide data supplied narratives and ensure a focus on continuous improvement * Build and support, trusted, cross-functional connections with teams across the globe and serve as an advocate for the Site Operations Team with key stakeholders, influencing policies and procedures to improve global data center operations * Approximately 20% - 30% travel About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

Why join CompuNet? CompuNet values its people more than any other asset-and realizes the contributions made by each employee are a reflection of their education, experience, certifications, expertise and passions. We strive to take care of each other, do the right thing and help our customers succeed. We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement, our mission is to design, test, deploy and support the right IT solutions for every customer. We offer a generous total compensation package for our employees, including competitive wages, medical, dental, vision, PTO, company-matching retirement plans, profit-sharing and more. Our engineers are the foundation of success for our customers and our business. We are seeking a Senior Solutions Engineer with a Data Center focus to join our team in Billings, Montana. This role will provide value for our clients in both pre-sales design and post-sales implementation. This role will perform the following responsibilities: Collaborate with the sales team to build a winning strategy for our clients. Perform necessary Pre-Sales technical functions to create systems designs. Build Bill of Materials (BoM), create illustrations and diagrams and provide Statements of Work (SoW). Relay technical information to both technical and non-technical staff. Post-Sales Implementation of systems designed. Produce post Implementation project documentation. Provide proficient end-user systems administration training (post implementation) of CompuNet installed solutions Develop strategic relationships with our key manufacturer Partner SE's. Key Expectations of this role: Listen to and address customer technical challenges and design the right solution that meets the customer business needs. Ability to communicate on a high level regarding multiple technologies. Relay technical information to both technical and non-technical staff. Maintain existing certifications and grow to new areas with certification. Participate in all team functions including calls, meetings, events, etc. Technologies that this role will encompass are below: Converged and Hyper-Converged (HCI) solutions Storage Block, File & Object Connectivity Fibre Channel iSCSI Virtualization Design, deploy and maintenance vSphere Hyper-V Virtual network connectivity Cloud (some understanding preferred but not required) Understanding of public & private clouds Azure AWS GCP Data Protection Veeam Cohesity Rubrik Backup and Restore (Not all are required) Disaster Recovery Business Continuity Microsoft Active Directory (not required but recommended to have some level of understanding) Baseline understanding of Microsoft Active Directory and Windows Server components like DHCP, DNS & PKI Networking (Basic Networking) Fundamentals required for connectivity between data center, hybrid and cloud components Who you are You're a strong team player that is invested in helping your customers succeed and contributing to a great team. You have the following knowledge, skills, abilities and/or education: 8+ years of experience is a plus Demonstrated ability to work independently and bring order to ambiguous situations Ability to work on different projects in a simultaneous fashion (i.e. multiple customer projects in the same time period). Ability to relay technical information to both technical and non-technical staff. Exceptional problem solving and organizational skills. Excellent time management and independent work skills. Excellent verbal and written communication skills. Willing to travel 25-50% of the time depending on client needs Additional Information At CompuNet, we strive to do the right thing - that includes taking care of our employees. We offer a full and comprehensive compensation package to all our employees, including: Medical, Dental, Vision, Employee Assistance Program, and Flexible Spending Accounts Life and AD&D insurance, Disability coverage, Critical Illness and Accident Insurance Paid Time Off (PTO) and paid Holidays Company-matching 401(k) Profit Sharing Competitive salary The estimated base salary range for this position is $100,000 - $175,000 per year. Actual salary will depend on a variety of factors, including location and job-related qualifications such as knowledge, skills, experience, training, certifications, education, or performance. This position is eligible for variable compensation, such as commission, bonuses, and profit sharing, in addition to the base salary. Who we are CompuNet, Inc. is an engineering-led IT solution provider that offers consulting, design, and professional services. Our strength lies in our team of outcome-driven and relationship-focused professionals with a long history of designing IT solutions. Our team of highly skilled engineers take the lead in designing, developing, and implementing solutions that address complex business challenges. This team takes ownership for the entire project lifecycle, from discovery and design through deployment, training, and handoff. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Senior System Administrator needs 8+ years experience Senior System Administrator requires: Experience with windows server configuration including Application and SQL Understanding of Active Directory setup, diagnosis and repair. (main focus; some knowledge) Ansible infrastructure automation Senior System Administrator duties: Configure Windows server environments for use in stores. Configure Windows servers accurately for use in production systems. Use PowerShell to expedite your work. Run existing scripts, validate completion. Run validation scripts and resolve any discrepancies.

**About the Role** Join us in shaping the future of mobility at General Motors, where innovation drives everything we do. Our team is building next-generation autonomous platforms, integrating advanced sensors and embedded systems to deliver safe, intelligent, and scalable solutions. **Why This Role Matters** As a Staff Systems Engineer, you will play a pivotal role in defining subsystem-level strategy and influencing platform-wide architecture for sensors and embedded systems. This is a highly technical and strategic position-driving forward-looking solutions, optimizing system-level performance, and ensuring seamless integration across compute and sensor domains. You'll collaborate with world-class engineers and senior leadership to align technical vision with business goals, mentor others, and help shape the roadmap for next-generation autonomous platforms. Autonomous systems depend on robust, forward-looking sensor and embedded architecture. Your leadership will set technical direction, ensure platform scalability, and influence industry standards, impacting millions of customers and shaping the future of mobility. **What you'll be doing (Responsibilities)** + Define subsystem-level strategy and influence platform-wide architecture for sensors and embedded systems. + Lead development of technical specifications, requirements, and interface definitions for complex systems. + Drive architectural reviews and establish best practices for embedded development, including safety-critical aspects. + Conduct research and proof-of-concept for next-generation technologies; provide forward-looking recommendations to leadership. + Mentor engineers across levels and advocate for technical excellence and continuous improvement. + Collaborate with senior leadership, product managers, and cross-functional teams to align technical vision with business goals. + Communicate complex technical concepts effectively to both engineering teams and executive stakeholders. **Your Skills & Abilities (Required Qualifications) ** + 6+ years of experience in systems engineering, embedded systems, or sensor integration. + Bachelors Degree in relevant field or relevant work experience. + Recognized expertise in system engineering processes, embedded architectures, and safety-critical design principles. + Experience in one or more of our key technology areas: sensor platforms, operating systems, or middleware. + Proven ability to lead cross-functional technical initiatives and deliver high-quality solutions. + Exceptional communication and leadership skills. **What Will Give You A Competitive Edge (Preferred Qualifications)** + 8+ years of experience in systems engineering, embedded systems, or sensor integration. + Deep knowledge of ISO 26262 and functional safety standards. + Ability to read/understand source code (C/C++) and system models. + Familiarity with automotive communication protocols (CAN, LIN, Ethernet). + Experience defining technical roadmaps and influencing platform-wide decisions. **Compensation:** The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. + **The salary range for this role:** is $180,000 to $275,000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. + **Bonus Potential:** An incentive pay program offers payouts based on company performance, job level, and individual performance. + **Benefits:** GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies. This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}. The selected candidate will be required to travel This job may be eligible for relocation benefits. **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. **Meet the Team** Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined! **Impact:** Architect and operationalize AI infrastructure as a core component of Cisco Data Fabric, enabling engineering teams to integrate AI capabilities across the world's largest, most diverse data sets. Design MLOps platforms that solve complex lifecycle challenges-managing embedding model migrations, version compatibility, and continuous model updates-while ensuring operational excellence through monitoring, governance, and serving at petabyte scale. Identify and drive new opportunities for leveraging AI across the stack, establishing consistent architectural patterns for agent prompts, tool integration, and model orchestration. Build data pipelines and operational frameworks that enable hundreds of engineers to confidently deploy both LLMs and traditional ML models into production. Success is measured by customer adoption and usage of AI-powered features, alongside operational metrics-model performance, inference latency, and deployment velocity-that directly impact customer value. **Minimum Qualifications:** + Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience + Designed and deployed AI/ML infrastructure and features in production cloud environments + Experience with major AI services including OpenAI, Anthropic, HuggingFace, AWS Bedrock, Azure OpenAI Service, or similar platforms + Production experience with AWS, Azure, or GCP cloud platform + Led technical decisions and architectural direction across engineering organizations of 50+ engineers **Preferred Qualifications:** + Experience with LLM-specific infrastructure including agent frameworks, prompt management, and tool integration + Model serving at scale with experience in inference optimization and performance monitoring + Designed and deployed AI/ML infrastructure for on-premises environments + Experience with major ML frameworks (TensorFlow, PyTorch, etc.) and model formats + Proven track record mentoring and growing engineers, with strong collaboration skills **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $273,200.00 - $442,600.00 Non-Metro New York state & Washington state: $267,600.00 - $390,300.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

We are seeking a remote Senior Virtual Desktop Engineer to support and enhance enterprise virtual desktop infrastructure (VDI) in a government contracting environment. This role focuses on the engineering, automation, and sustainment of Citrix-based virtual desktop solutions integrated with AWS and Microsoft Endpoint Configuration Manager (MECM). **Responsibilities** The ideal candidate brings deep technical expertise in Citrix XenApp/XenDesktop, strong scripting and automation skills, and experience operating in controlled, compliance-driven environments. This is a senior individual contributor role requiring extensive hands-on engineering experience rather than personnel management. Key Responsibilities: + Engineer, maintain, and optimize Citrix Virtual Apps and Desktops (XenApp/XenDesktop) environments + Support enterprise VDI platforms in government or regulated environments + Design and implement automation for VDI provisioning, configuration, and lifecycle management + Develop and maintain scripts and automation for system creation in Citrix and AWS environments + Integrate and support VDI solutions with Microsoft Endpoint Configuration Manager (MECM) for imaging, patching, application deployment, and compliance + Administer and troubleshoot Windows desktop and server operating systems used in virtual desktop environments + Support hybrid architectures integrating on-premises infrastructure with AWS services + Perform advanced troubleshooting across OS, application, virtualization, network, and storage layers + Performance capacity and usage reporting to make recommendations for optimization and planning + Apply security hardening, access controls, and compliance requirements aligned with government standards + Create and maintain technical documentation, SOPs, and system diagrams + Participate in change management, patch cycles, and system sustainment activities **Qualifications** + Bachelor's with 12+ years of desktop engineering experience (or commensurate experience) + 7+ years of experience in virtual desktop engineering, end-user computing (EUC), or enterprise virtualization + Strong hands-on experience with Citrix XenApp and XenDesktop (Citrix Virtual Apps and Desktops) + Experience supporting and maintaining NetScaler and NetScaler Console + Experience supporting large-scale or mission-critical VDI environments + Strong scripting and automation skills (e.g., PowerShell, Python, Bash) + Demonstrated experience automating system builds and configurations in Citrix and AWS + Experience working with Microsoft Endpoint Configuration Manager (MECM) + Solid understanding of Windows Server and Windows Desktop operating systems + Understanding and experience with security and certificate management + Experience with Active Directory, Group Policy, and identity services + Familiarity with operating in government contracting or compliance-driven environments + Familiarity of Databases and their management + Coordinates with Tier 4 vendors as needed + Strong analytical and troubleshooting skills + Clearance Required: Ability to maintain a Public Trust clearance **Preferred Qualifications** + Citrix certifications (e.g., CC-V, CC-P, CC-E or equivalent) + AWS certifications (e.g., AWS Certified Solutions Architect, SysOps Administrator) + Experience with configuration management or desired-state tools (e.g., Ansible, DSC) + Familiarity with STIGs, NIST, or similar government security frameworks + Experience with Nvidia GPU enabled virtual desktop environments **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $160,000.00 - USD $160,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************************ **Location** _US-Remote_ **ID** _2026-7526_ **Category** _Information Technology_ **Position Type** _Full-Time_

Description & Requirements Maximus is currently seeking a Senior System Analyst. The Senior Systems Analyst is responsible for supporting complex application development, systems integration, and operational initiatives across enterprise environments. This role serves as a primary liaison between business stakeholders, technical teams, and project leadership to ensure that business requirements are accurately captured, translated, and implemented within system and process solutions. The incumbent applies industry-standard process-modeling practices, data-analysis techniques, and modern digital tools-including BPMN, SaaS integration frameworks, and AI-enabled platforms-to support system development, customer-experience enhancements, and continuous improvement efforts. This position is remote. Essential Duties and Responsibilities: - Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes. - Act as primary liaison between project business staff and technical staff. - May lead area of requirements development including; work plan development, timeline, and resource management. - Evaluate and recommend enhancements to application efficiency and reliability. - May provide guidance, coaching, and training to other employees within job area. Job-Specific Essential Duties and Responsibilities: - Serve as the primary point of contact with MAXIMUS project staff and/or clients to define and document business and technical requirements for assigned projects. - Act as the principal liaison between business stakeholders and technical personnel to ensure alignment of project objectives, requirements, and deliverables. - Develop a comprehensive understanding of business processes, operational workflows, and system components, and translate this knowledge into detailed functional and technical specifications. - Lead or support requirements-development activities, including work-plan creation, task coordination, timeline management, and resource planning. - Define and document data file extracts, automated process flows, report structures, and content specifications to support application development, enhancement, and maintenance activities. - Support customer application development and systems integration efforts involving SaaS platforms, including CRM systems, customer-experience tools, document-management solutions, and financial ERP applications. - Analyze and document system interfaces, data flows, and integration points across cloud-based and on-premises applications. - Design, document, and produce ad hoc and recurring reports that summarize, analyze, and present data in support of project operations and decision-making. - Participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards. - Audit, evaluate, track, and report on application performance and project activities to ensure adherence to QA/QC requirements. - Provide support for system maintenance activities, including the assessment of change requests, troubleshooting of issues, and coordination of enhancements. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. Preferred Skills and Qualifications: - Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools. - Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows. - Experience supporting customer application development and systems integration involving SaaS products, APIs, and cloud-based services. - Experience supporting CRM platforms (e.g., Salesforce, Dynamics, or comparable systems) and customer-experience technologies, including Genesys Cloud CX. - Familiarity with digital-experience solutions, customer-journey mapping, and omnichannel service-delivery platforms. - Experience working with document-management systems, workflow automation tools, and content-services platforms. - Exposure to financial ERP systems (e.g., Oracle, SAP, Workday, or similar) and understanding of financial data flows and business processes. - Proficiency with AI-enabled analysis and documentation tools, including platforms that support automated requirements generation, data analysis, or process optimization. - Experience with process-automation technologies (e.g., RPA tools such as UiPath, Blue Prism, or Power Automate). - Strong working knowledge of Structured Query Language (SQL) and Relational Database Management Systems (RDBMS). - Understanding of data-modeling concepts, data governance principles, and data-quality frameworks. - Experience collaborating with cross-functional teams within large, matrixed organizational environments. - Extensive experience working with Jira or similar work-management and tracking tools. - Experience working with AWS Cloud services, including data-integration, analytics, and application-development components. - Strong analytical, communication, and documentation skills, with the ability to convey complex technical information to non-technical audiences. #techjobs #veteranspage #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 85,400.00 Maximum Salary $ 125,000.00

Job DescriptionDo you turn complex power challenges into production-ready solutions? Imagine owning the electrical heartbeat of each vehicle build. If you enjoy diagnosing power issues, crafting clean schematics, and making sure every device receives the right energy, this AC/DC Vehicle Systems Engineer role is for you. Your mission Enable Production to succeed through precise, consistent electrical design and integration-delivered on schedule and built to exceed our standards of excellence. Scenarios you'll tackle Hand off clear, actionable design intent to the production floor, translating complex requirements into practical steps. Generate accurate electrical designs, layouts, and schematics under defined timelines. Terminate cabling at power outlets, equipment, and the central electrical power cabinet-cleanly and reliably. Route AC and DC cabling throughout vehicles to ensure every subsystem is properly powered. Cut access points and drill runs so AC/DC wiring and controls are neatly and safely installed. Splice wiring and solder connections to fixtures and equipment; troubleshoot and repair equipment issues as they arise. Work independently with exceptional attention to detail; inspect your work and validate it against quality standards. How you'll partner Collaborate closely with Engineers, Designers, Drafters, and Production staff in a high-efficiency team setting. Your clarity and follow-through align design with execution. Must-have strengths Fluency in electrical schematics Expert electrical troubleshooting skills Experience with electrical/electronic systems An engineering degree

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more! Pre-Employment Requirements All new employees must complete several pre-employment requirements prior to starting. Click here to learn more! IT Telephony Engineer PMO / OPERATIONS - 100.8732 (BILLINGS CLINIC HOSPITAL) req10519 Shift: Day Employment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt) Starting Salary DOE: $57,595 - $123,136 Depending on education and experience, candidates may qualify for Level I-IV Telephony Engineer The incumbent in this position serves as part of a team that supports the communication infrastructure for the Billings Clinic health system. Responsibilities for this position include providing support, security, maintenance and optimization of the video/voice infrastructure in order to facilitate and enhance the delivery of health care services in Billings Clinic and its regional partners. This is a highly dynamic environment requiring members of this team to respond to the often-changing needs of the organization while maintaining a high level of uptime, service quality and redundancy. Essential Job Functions * CORE VALUES: * Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance. * KEY RESPONSIBILITIES: * Serves as the primary technology resource for the assessment and mapping of current and future state with gap identification/analysis, design, implementation, on-going development and maintenance of telecommunication infrastructure. Coordinates closely with Billings Clinic Leadership, staff members, Information Technology staff, key stakeholders including affiliates, managed and non-managed sites, and software vendors for the planning, analysis, design, implementation, evaluation and support of telecommunication infrastructure. * STRATEGY: * Acts as a liaison and expert resource for network infrastructure with the end-user community, clinicians and/or software/hardware vendor to identify problems and concerns regarding the overall performance and/or effectiveness of the technologies and workflows that impact users. Researches, analyzes and provides recommendations for corrective action to resolve problems with the internal functionality of the system and/or integration of information between systems. Collaborates with clients and technical resources and/or software/hardware vendor with recommendations for system enhancements, detailed information regarding technical or functionality problems and assists with implementation of recommended fixes. * PATIENT SAFETY and QUALITY: * Monitors the environment, technology and infrastructure to support optimal patient care and prevention of adverse events. * POLICY and PROCEDURE / REGULATORY: * Ensures network infrastructure and corresponding policies and procedures, related to Health IT, follow appropriate Practice Acts, other applicable regulations and standards. * OTHER DUTIES: * Performs additional duties as defined for specific IT Telecommunications Technician Role. See table below. Performs other duties as assigned or needed to meet the needs of the department/organization. Minimum Qualifications Education * 4 Year / Bachelors Degree in related field Experience * Minimum of Three (1-3) years of telecommunication experience, required Certifications and Licenses * Industry certifications preferred * Current Montana driver's license and the ability to be insured to operate Billings Clinic vehicles Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered Able to provide home internet access and have personal cell phone Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ****************************** Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.

Your Team Allianz Commercial specializes in property insurance for middle-market and large companies, providing comprehensive coverage for complex and challenging risks. Through our global network, we offer tailored all-risks property and business interruption insurance. Our Allianz Risk Consulting (ARC) team is made up of experienced engineers from a wide range of technical and scientific disciplines. The team provides a flexible range of risk consulting services, from natural hazards, fire safety, and human and organizational risk factors to in-depth analysis of industry operations, and financial exposures, across all industry sectors and risks. We also focus on delivering bespoke training plans to help our clients to optimize risk management procedures in the long term. The Impact You Will Have Reporting to the NA Regional Manager - Property Risk Engineering, this role provides Property Risk Engineering and Earthquake expertise and support to Allianz Commercial and its customers, to assist Allianz Commercial Underwriting in risk selection and retention of accounts as well as provide expertise in the area of earthquake related risks. Responsibilities include both Field Engineering (on-site/location level risk evaluation) and Account Engineering (account level/desktop review) risk assessment job activities, such as providing ongoing co-ordination and monitoring of the loss control activity / servicing of assigned accounts, within a geographic region or area of technical expertise. This is a client-facing role, and the successful candidate should demonstrate the ability to develop and maintain collaborative and professional relationships with a wide range of stakeholders, including underwriting teams, peer experts, brokers, clients, marketing and distribution teams, claims departments, and colleagues across the globe. Additionally, maintaining and enhancing technical skills and expertise in their specific field or specialty is crucial to effectively support the business. The role also requires the ability to creatively apply risk engineering knowledge and technologies like data analysis, modeling, and AI to solve problems. This involves offering predefined services and developing customized solutions to meet client risk engineering and mitigation needs. Finally, the candidate must be adaptable to changes in business needs, systems, tools, processes, and technological developments, ensuring they can effectively respond to evolving challenges and opportunities. This is a remote position and requires approximately 30% travel for field surveys, client meetings and potential collaboration with underwriting colleagues in zone offices. Some of your specific responsibilities could include: * Independently support large corporate clients or clients with complex business occupancies and structures. Complete on-site field engineering survey assessments and plan reviews for underwriting and insureds, evaluating and summarizing exposures and controls. Complete account level overviews, desk top reviews and risk assessments to support zone and regional underwriting efforts, providing guidance and professional advice to clients and underwriting from both a location-level and a holistic, program-wide perspective. Experience in a variety of occupancies, including both manufacturing and soft sectors, is necessary. * Survey large client operations in all business segments - obtain appropriate data, identify hazards, discuss findings with appropriate parties, and generate comprehensive risk engineering reports, recommendations, etc. Work with underwriting, the client and broker to develop appropriate value-added solutions through tailored loss control programs and services, including development of scope and cost of risk consulting services. Conduct client stewardship meetings, promote and technically support ARC services and solutions, and foster client interaction with the objective of enhancing client resilience by mitigating property loss potentials. Work with claims post loss as required. * Generate appropriate, technically accurate work product (Account Engineering annual account summaries, Prospect desktop reviews, risk engineering survey reports, recommendations, confirmation letters, etc.) as a result of account engineering, survey and service activities. Conduct all work in accordance with Account Service Instructions / Global Standard Operating Procedure requirements and reporting deadlines in accordance with departmental performance objectives. Ensure appropriate data entry and quality in accordance with GSOP and management requirements. * This position requires good time management, organization and communication skills with both internal and external customers. The successful candidate must be able to balance field survey and prospect/account review and coordination workload demands, as well as regular meetings and interactions with clients and underwriting. Daily workflow may require communication with third party service providers, clients, brokers, insured risk management department personnel, underwriting, peers, etc. Good, proactive communication skills, along with appropriate follow-up activities with relevant parties, are needed to maintain smooth and efficient workflow. * Assist Allianz Commercial and clients with respect to ongoing or specific projects. Support with relevant expertise additional ARC Services and be able to articulate and adapt these as potential solutions to client concerns especially in enhancing operational resilience. Participate in Segment Expert Teams and other ARC initiatives, as well as ARC Global (inter-regional), cross-LoB and/or cross-functional projects as warranted. Assist with training and presentations within ARC Corporate Property, other LoB's and in support of other functions (e.g. underwriting) as requested. What You'll Bring to the Role - * Minimum 7 years' strong engineering/technical expertise in Property Risk Engineering and Earthquake risks, as well as strong familiarity with a variety of occupancies and the associated hazards. Loss prevention engineering experience in an HPR type insurance environment relevant to the LoB (Property). * Bachelor's degree in Fire Protection Engineering or other Engineering type discipline. Or Bachelor's degree in another related discipline will be considered in conjunction with extensive technical expertise in the Property/HPR insurance industry. * Good knowledge and professional experience in various business sectors/occupancies, related to hazards and controls with focus on Earthquake related risks. Experience or background in managing/coordinating large global corporate property accounts within various occupancy sectors. * Experience in field and desktop evaluation and assessment of earthquake risks, including development of loss estimates and risk engineering solutions. * Experience in specialty industries (semi-conductor, chemical/pharmaceutical, etc.), exposures (BI/BCP/Supply Chain, emerging risks), or other lines of business is a plus. * Strong familiarity with Fire Protection guidelines, such as NFPA or FM Global. Commitment to maintaining knowledge of developments and new technologies in field. * Ability to understand and apply technical loss control concepts to a variety of property risks and promote various ARC services as potential solutions for customer concerns. * Good knowledge of the MS365 environment, AI tools, data analytics and visualization techniques as well as NATCAT modeling principles. * Self-motivated, with the ability to work effectively in both home office and team environments. * Proactive change agent, adapting with ease and promoting among peers the adoption of new technologies, processes and working methods. * Excellent written, verbal and presentation skills. * Ability to travel throughout the US, with the potential for some Canada or international travel. * The ability to utilize AI tools to support day-today tasks, improve efficiency, and contribute to data-driven decision-making is valuable. A willingness to learn and explore how AI can enhance your role and the broader organization is expected. External applicants must be legally authorized to work in Canada without the need for current or future employment-based sponsorship. We are unable to sponsor or take over sponsorship of employment visas at this time, nor can we guarantee future sponsorship. The annualized base pay range for this role is $98,700 to $169,800. The annual base salary range represents a nationwide market range. The actual salary for this position may be above and will be determined by several factors, including the scope, complexity and location of the role, the skills, education, training, credentials, and experience of the candidate. The base pay is just one component of the AzC total compensation package. As part of our comprehensive compensation and highly rated benefits programs, employees are also eligible for annual performance-based cash incentive awards. What's in it for you? At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurture a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Let's care about everything that makes you, you We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us. Let's care for your financial wellbeing We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension. Let's care for your opportunities to progress From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. Let's care for life's twists and turns From our support for flexible working, health, and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back. Let's care for our society and our planet With opportunities to be engaged in shaping a future that is safe, inclusive, and sustainable, we care for the tomorrows of our people, our industry, and our clients. Care to join us? Allianz Commercial (AzC) is a global corporate insurance carrier and part of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business. Learn more about us by clicking here. Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation, or any other protected characteristic. Diversity of thinking is an important part of our company culture. Recruitment Agencies: AzC has an in-house recruitment team, which focuses on sourcing great candidates directly. AzC does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly. Failure to comply could/may result in the disqualification of the candidates and/or the termination of our contract and/or fees not being paid. #LI-PT1 #LI-Remote

Build, configure, and maintain local development and testing environments Support internal teams with deployment requests, configuration, and troubleshooting Manage application installs and upgrades for both hosted and on-prem customers Deploy dev pushes and hotfixes for validation and customer support Assist with database migrations, scripting, and standards enforcement (SQL Server) Maintain and improve automation around installs, configuration, and environment readiness Provide technical support to internal departments and customer technical staff Document deployment processes, environment configurations, and troubleshooting playbooks Identify and implement automation and AI-assisted solutions to reduce manual effort in deployments, upgrades, diagnostics, and environment validation. Leverage AI-driven tools or techniques to accelerate troubleshooting, log analysis, deployment verification, and process optimization. Continuously assess existing DevOps and support workflows to eliminate manual steps and improve speed, consistency, and reliability. Act as a technical innovator, bringing a “how can this be automated?” mindset to every recurring operational task. Enhance upgrade throughput through automation, aiming to enable multiple upgrades per week while maintaining quality, rollback safety, and customer confidence. Support Professional Services deployments, including data migrations for POCs and new customer implementations, aligned with Statements of Work (SOWs). Partner with R&D on release readiness, including environment preparation, database changes, and deployment validation. Serve as liaison for NLETS-related environments and access, coordinating with external teams while ensuring scope alignment and proper cross-charging when work extends beyond DevOps responsibilities. Requirements: Must reside in the United States Bachelor's degree in Computer Science, Information Systems, Engineering, a related field, or relevant experience 3+ years in a DevOps, systems administration, or infrastructure support role Strong knowledge of Windows Server, IIS, and PowerShell scripting Experience with SQL Server, scripting, and performance basics Experience in cloud platforms (Azure, Nlets, AWS) and cloud architecture Familiarity with Azure DevOps, pipelines, and version control systems (Git) Experience deploying .NET applications and managing configuration files Understanding of software packaging and deployment techniques (e.g., MSI, ClickOnce) Demonstrated experience improving deployment or operational processes through automation or AI-assisted tooling Must be able to pass a full background check

Senior Water Resource Engineer Responsibilities: Responsibilities include project management and design of irrigation and water resource engineering projects, NEPA permitting, engineering report writing, construction management; and coordination with other engineering staff, suppliers, contractors, and clients. The candidate must have a proven track record of marketing, building strong relationships, securing work with potential clients, and providing exceptional project delivery to existing clients. The candidate should be known in industry-affiliated professional organizations and groups and have a solid track record of managing internal technical teams and managing projects to profitability. Requirements: Qualified candidates will have a BS/BA in Engineering or related degree and a minimum of 10+ years of experience in irrigation design and/or water resource related fields. Additionally, a Professional Engineering (P.E.) license in the state of Montana, Idaho, and/or Washington, or the ability to be licensed in those states within six months, is required. Overseeing and managing tasks/projects and clients' expectations to scope, time, and budget goals for the planning, design and construction of infrastructure projects as well as creating construction documents, specifications and handling construction oversight/administration. Ability to work independently as well as in a collaborative team environment; offer constructive feedback and direction to support goals. Excellent work ethic and a comprehensive understanding of engineering principles. Benefits and Compensation: Competitive Salary Bonus Time for Billable Overtime Hours Bonus Opportunities Traditional & Roth 401k plans with Immediate Company Match Paid Health Insurance for Employee (Medical, Dental, Vision) Paid Life Insurance Paid Short & Long-term Disability Insurance Paid Holidays Paid Sick & Vacation Time Family-Oriented Environment Student Loan Repayment Program First-time Home Buyers Program Primary Location: Billings, MT Other Location(s): Coeur d'Alene ID, Boise ID, Great Falls MT, Helena MT, or Spokane WA Schedule: Full-time Kodi Miller (Miss) Talent Scout AKP Recruiting kodi@akprecruiting.com www.akprecruiting.com Josh May President AKP Recruiting (406) 633-1654 josh@akprecruiting.com www.akprecruiting.com

This position works in close collaboration with Health Information Technology (HIT) staff to design and implement innovative technologies, maintain critical IT infrastructure, monitor system performance, troubleshoot complex applications and systems, and safeguard the security of Logan Health's data. Located in the heart of Northwest Montana, Logan Health offers the unique opportunity to work in a cutting-edge healthcare environment while enjoying the natural beauty of the region. Just a short drive from Glacier National Park, employees can explore pristine wilderness, crystal-clear lakes, and majestic mountain ranges-making it possible to build a rewarding career while living in one of the most scenic and serene areas of the country. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Qualifications Minimum Requirements: Associate's degree in Computer Science or equivalent experience with certifications (e.g., Microsoft Enterprise Expert). At least 4 years of enterprise-level IT experience supporting a mid-size LAN environment (4,000+ users). Previous experience in a Systems Engineer II role preferred. Technical Expertise: Strong proficiency in Microsoft environments: Active Directory/Azure, cloud infrastructure, virtualization, enterprise printing, MDM, and DR/BC. Solid understanding of enterprise infrastructure, fleet management, and cybersecurity. Proven ability to lead and manage IT projects from planning through implementation and support. Soft Skills: Excellent problem-solving, communication, and customer service skills. Strong organizational abilities with attention to detail and the ability to manage priorities. Self-motivated, collaborative, and able to maintain confidentiality and professionalism. Key Responsibilities Partner with leadership and vendors to design cloud and infrastructure solutions aligned with organizational goals. Troubleshoot technical issues and support IT teams in adopting and optimizing technologies. Develop and maintain standardized systems, including fleet management, security protocols, and operational checklists. Participate in IT projects by documenting requirements, configurations, and timelines. Collaborate with subject matter experts to define scope and ensure successful delivery. Communicate effectively with all stakeholders to support a smooth project lifecycle and daily operations. Shift: Day Shift - 8 Hours (United States of America) Schedule: Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: Criminal background check Reference checks Drug Screening Health and Immunizations Screening Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

As a Senior Substation Engineer - Physical, you'll lead the design and execution of extra high voltage (EHV) substations (230kV-765kV), ensuring safe, reliable, and cost-effective solutions for clients. This hybrid role, based out of one of CDM Smith's offices, blends hands-on technical design with project leadership, client engagement, and mentorship of junior engineers. You'll play a key role in advancing critical infrastructure while growing your expertise in a collaborative environment. Job Description: Electrical Engineer - Physical Lead the design and execution of EHV substation projects, including physical layout, protection and control systems, grounding, and equipment specifications. Serve as the technical authority and mentor for engineering teams, providing guidance on design standards, codes, and best practices. Oversee and validate technical deliverables, ensuring alignment with client requirements, industry standards, and internal quality protocols. Interface directly with clients, vendors, and subcontractors to define project scope, resolve technical issues, and ensure successful project delivery. Manage project budgets, schedules, and resource allocation across multiple concurrent substation projects. Develop and review scoping documents, engineering calculations, and technical specifications for EHV substations (typically 230 kV to 765 kV). Supervise and delegate tasks to junior engineers and designers, ensuring quality and consistency in engineering output. Lead internal and external coordination efforts across disciplines and stakeholders to support integrated project delivery. Conduct internal quality assurance reviews and ensure compliance with CDM Smith's quality management systems. Support continuous improvement initiatives, change management, and the development of engineering standards and tools. Participate in strategic planning, resource management, and performance evaluations for engineering staff. Contribute to business development efforts, including proposal preparation, client presentations, and technical strategy development. Provide technical leadership in the selection of equipment and materials, based on complex research and analysis. Act as responsible engineer in charge (EOR) for assigned projects, ensuring technical integrity and regulatory compliance. Support career development and mentoring of engineering staff, fostering a culture of technical excellence and innovation. **Job Title:** Senior Engineer - Physical Substation **Group:** IND **Employment Type:** Regular **Minimum Qualifications:** Bachelor's degree in Electrical or Electronic Engineering, or Electrical Technology or related discipline. Professional engineering (PE) license. 12 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** Proven experience in Extra High Voltage (EHV) substation design across voltage classes ranging from 13.8 kV to 765 kV, including both open-air and Gas Insulated Substations (GIS). Strong background in physical design and protection & control (P&C) systems for high-voltage substations. Proficient in preparing detailed engineering deliverables such as: One-line diagrams, three-line diagrams, connection diagrams, equipment arrangement, grounding, foundation, conduit plans, raceway drawings, plan and section views, and signage/nameplate documentation. Skilled in performing advanced engineering studies and calculations including: Lightning protection analysis, Conduit fill, and voltage drop calculations, Surge arrester sizing and AC/DC station service loading and Auxiliary power equipment sizing. Experienced in designing various bus configurations for EHV substations. Proficient in the use of CDEGS, WinIGS, or similar programs for lightning and grounding studies Proficiency in assessing mechanical forces and thermal effects of high fault currents on rigid bus **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 10% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Skills and Abilities:** Strong foundation in transmission systems, grid stability, fault analysis, and load flow studies, with experience in modeling using ETAP, CYME, PSCAD, and PLS-CADD. Proficient in EHV substation design (AIS/GIS), including layout planning, equipment selection, grounding, lightning protection, and insulation coordination (345kV and above). Familiar with SF6 gas-insulated and air-insulated systems, and well-versed in industry standards such as IEEE, IEC, NESC, ANSI, and OSHA. Skilled in protection and control integration, including control buildings, panels, and coordination with civil teams on foundations, grading, and drainage. Experienced in construction practices, commissioning, testing, and interpreting field markups/redlines; knowledgeable in arc flash mitigation and safety compliance. Effective in managing cross-disciplinary teams, budgets, and timelines; strong communication skills for technical writing, client presentations, and issue resolution. **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $119,829 **Pay Range Maximum:** $209,726 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Infrastructure Engineer for Browser Development builds reliable, automated, and scalable infrastructure for Chromium-based browser teams. This role focuses on CI/CD pipelines, monitoring, and development environments to support fast-paced browser innovation. Responsibilities * Set up and maintain CI/CD pipelines for builds and testing (TeamCity, Jenkins, etc.). * Support and evolve Chromium browser development infrastructure. * Configure monitoring and alerting systems (Sentry, Datadog). * Manage cloud infrastructure (AWS), Linux servers, and virtual environments. * Develop automation scripts in Bash and Python. * Ensure high availability, resilience, and security of development infrastructure. * Collaborate with developers to optimize workflows and resolve incidents. Requirements * 3+ years in software development infrastructure, preferably Chromium browsers. * Hands-on DevOps and SRE experience, including monitoring and incident management. * Proficiency in TeamCity, Sentry, AWS, Linux, Bash, Python, Datadog. * Strong CI/CD implementation skills. * Ability to thrive in Agile teams with excellent communication. What We Offer * Join Comet, Perplexity's young, fast-growing Chromium-based browser. * Office work in Belgrade or remote (European time zone preferred). * Dynamic team with growth and learning opportunities.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $24.50/Hour

**National Support Eng - CT - req1618** Support Service operations by utilizing technical product expertise in resolution of urgent issues, analyzing actions taken, and utilizing results to improve business practices. A high value is placed on improving repair speed (MTTR) and reducing repair costs. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications). Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer, and reasonable accommodations will be considered. **RESPONSIBILITIES** + **InTouch Center & Front Line Support** + Provide after-hours on-call telephone support and direct escalation support to Customer Engineers and Customer Solution Specialists (CSS). Mentor CSS to improve call resolution and author product knowledge articles to increase effectiveness. Establish and monitor procedures to maintain the integrity and quality of the Service problem/solution database. + Partner with Service field leadership to identify, escalate, and resolve customer issues through the Alert process. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU). Standardize and disseminate critical technical information, develop troubleshooting flowcharts, and recommend tools or equipment that improve productivity and reduce costs. Identify potential product issues, perform root cause analysis, and continuously improve alert and escalation processes. + **InnerVision Development** + Define future functional and feature needs for InnerVision based on field experience. Assist with testing, deployment, and optimization of upgrades and enhancements. Develop and refine internal processes using Best Practice principles to support daily operational needs. + **CMSC & NPI Support** + Differentiate product issues from routine service issues and investigate root causes. Serve as a technical liaison between Front Line teams and CMSC to identify, quantify, and resolve ongoing product concerns. Provide technical expertise to the CMSU Business Unit during NPI activities. + **Training Academy Support** + Contribute technical knowledge to the development of training curriculum aligned with evolving business needs. Support instructional delivery, lab oversight, and competency assessments as required. + **Overall Service & Business Performance** + Analyze InTouch cases to identify trends, recurring issues, and root causes across processes, hardware, software, and logistics. Develop and promote standardized troubleshooting methodologies, technical bulletins, and best practices that improve customer satisfaction and reduce costs. Establish measurement systems, influence service information systems, and provide financial impact analysis to support profitability-driven corrective actions. + **Customer & Internal Technical Support** + Work directly with eligible external customers to remotely troubleshoot and resolve product issues via phone and remote tools. Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P. **QUALIFICATIONS** + Previous technical support or field service experience at journey level demonstrating strong troubleshooting and analytical skills. + Ability to develop and maintain effective internal and external working relationships. + Ability to travel both nationally and internationally. + Must maintain active motor vehicle/driver's license from the state where the employee resides. + Minimum 7 years Applied technical experience. + **Pay Range $107K to $193K** \#LI-LP1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._