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The differences between senior systems engineers and technical support senior engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior systems engineer and a technical support senior engineer. Additionally, a senior systems engineer has an average salary of $108,121, which is higher than the $107,429 average annual salary of a technical support senior engineer.
The top three skills for a senior systems engineer include architecture, linux and java. The most important skills for a technical support senior engineer are java, linux, and customer service.
| Senior Systems Engineer | Technical Support Senior Engineer | |
| Yearly salary | $108,121 | $107,429 |
| Hourly rate | $51.98 | $51.65 |
| Growth rate | 21% | 10% |
| Number of jobs | 166,742 | 183,916 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 64% |
| Average age | 39 | 42 |
| Years of experience | 2 | 2 |
A senior systems engineer specializes in overseeing network systems, management tools, software, and hardware within a company or an organization. Their primary responsibility is to install, maintain, and resolve complex system issues using their years of extensive knowledge and expertise. They can also provide insights, troubleshooting, and technical support should it be needed. Furthermore, as a senior systems engineer, it is also their responsibility to lead, supervise, and coordinate with a team of skilled system engineers while in adherence to company policies and regulations.
A technical support senior engineer is primarily in charge of resolving complicated issues and concerns through calls and correspondence, ensuring efficiency and client satisfaction. Their responsibilities include coordinating with customer support staff to gather data, studying records of initial assessments, liaising with clients to identify their needs, utilizing their expertise to develop solutions, and maintaining records of all transactions. Furthermore, as a technical support senior engineer, it is essential to lead and serve as a mentor to others, all while implementing the company's policies and regulations.
Senior systems engineers and technical support senior engineers have different pay scales, as shown below.
| Senior Systems Engineer | Technical Support Senior Engineer | |
| Average salary | $108,121 | $107,429 |
| Salary range | Between $82,000 And $141,000 | Between $82,000 And $140,000 |
| Highest paying City | Redwood City, CA | San Francisco, CA |
| Highest paying state | Washington | Delaware |
| Best paying company | Roku | PayPal |
| Best paying industry | Retail | Telecommunication |
There are a few differences between a senior systems engineer and a technical support senior engineer in terms of educational background:
| Senior Systems Engineer | Technical Support Senior Engineer | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 64% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | California State University - Long Beach | California State University - Long Beach |
Here are the differences between senior systems engineers' and technical support senior engineers' demographics:
| Senior Systems Engineer | Technical Support Senior Engineer | |
| Average age | 39 | 42 |
| Gender ratio | Male, 88.6% Female, 11.4% | Male, 86.7% Female, 13.3% |
| Race ratio | Black or African American, 4.3% Unknown, 4.8% Hispanic or Latino, 8.1% Asian, 30.0% White, 52.6% American Indian and Alaska Native, 0.2% | Black or African American, 8.6% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 15.0% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |