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Service control operator skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical service control operator skills. We ranked the top skills for service control operators based on the percentage of resumes they appeared on. For example, 14.4% of service control operator resumes contained balance sheet as a skill. Continue reading to find out what skills a service control operator needs to be successful in the workplace.

15 service control operator skills for your resume and career

1. Balance Sheet

Here's how service control operators use balance sheet:

Analyze P&L Statements and Balance Sheet and make recommendations to Management
Organized the accounting system using "Peachtree" accounting software Prepared monthly income statement and Balance Sheet.

2. Reconciliations

Here's how service control operators use reconciliations:

Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.
Performed cash management, reconciliations of bank activities, insurance claims, Medicare/Medi-Cal reimbursements Payroll generation, administration and analysis.

3. GAAP

Here's how service control operators use gaap:

Ensured compliance with US GAAP and corporate accounting policies.
Coordinated and managed annual physical inventory as well as inventory valuation in accordance with Canadian GAAP.

4. Internal Controls

Here's how service control operators use internal controls:

Established and maintained effective internal controls.
Developed and enhanced internal controls to drive compliance with business practices, accounting and financial reporting laws, regulations and procedures.

5. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how service control operators use payroll:

Streamlined contractor payroll process reducing throughput time from 5 to 2 days per week while improving data integrity and usefulness.
Managed all accounting functions including G/L, Payroll, A/P, A/R, Cash Management and Financial Reporting.

6. Financial Results

Here's how service control operators use financial results:

Presented financial results, along with variance and risk mitigation analyses to business unit President and CFO on a monthly basis.
Designed and implemented business reporting tool providing Division Managers with key operating indicators used in decision making to maximize financial results.

7. Financial Analysis

Here's how service control operators use financial analysis:

Prepared financial analysis on contracts for financial reporting, budget/forecast, allocations, billings/collections, headcount, other items as requested.
Analyzed trends, prepared financial forecasts, summarized and interpreted the results of financial analysis and provide possible alternatives for consideration.

8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how service control operators use customer service:

Provide friendly, efficient customer service to Musco customers.
Manage operational responsibilities with Customer Services Manager, and ensured follow through on the completion/implementation of the designated operational/risk activities.

9. QuickBooks

Here's how service control operators use quickbooks:

Team leader for Oracle migration of acquired company from QuickBooks.
Maintained accounting for a start-up corporation using QuickBooks.

10. Cash Flow

Here's how service control operators use cash flow:

Designed and implemented Physician Board Reports (e.g., financial statements, collection and cash flow reports).
Shared benchmark BPO practices with FMG division and other business units to improve their cash flow.

11. Financial Reports

Here's how service control operators use financial reports:

Prepared financial reports for Middle and Senior Management and external financial statements for shareholders.
Provided cost and financial reports for spending of approximately $350M annually, including fixed costs, materials, and capital.

12. SOX

Here's how service control operators use sox:

Assisted in the remediation of nine material SOX weaknesses in 2011.
Established and maintained the control environment, implementing SOX.

13. A/P

A/P stands for Accounts Payable. It refers to the money owed to other individuals or businesses for products or services purchased on credit. Accounts payable is mentioned under the current liabilities section of a balance sheet.

Here's how service control operators use a/p:

Supervised Cash Management, FP&A, Cost Estimating, A/P, Accounting, Budgeting and Capital plan.
Processed A/P invoices and disbursement requisitions.

14. Inventory Control

Here's how service control operators use inventory control:

Spearhead internal audit program, instructing field supervisors and management on proper service center inventory controls.
Develop streamlined inventory control and administrative team procedures, allowing for improvements in cycle counting and delegation of assignments to staff.

15. Journal Entries

Journal entries can be defined as an act of keeping or making records of any transactions either economic or non-economic. The journal entries are made in the accounting systems of an organization. The entries are filled with two main fields; debit and credit. The debit and credit must be equal at the end of a journal entry else it is not considered correct. The journal entries also keep the date of transactions and the names of the accounts that were affected by the transactions.

Here's how service control operators use journal entries:

Assist in services revenue reconciliation and associated journal entries.
Propose reclassification and write-off journal entries based on account reconciliation results.

What skills help Service Control Operators find jobs?

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List of service control operator skills to add to your resume

The most important skills for a service control operator resume and required skills for a service control operator to have include:

Balance Sheet
Reconciliations
GAAP
Internal Controls
Payroll
Financial Results
Financial Analysis
Customer Service
QuickBooks

Cash Flow
Financial Reports
SOX
A/P
Inventory Control
Journal Entries
Variance Analysis
Revenue Recognition
Logistics

Centrifuges
Emergency Situations
Troubleshoot
ERP
HTML
Oracle Financials
A/R
EMEA
Gl

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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