Service Net jobs in Holyoke, MA - 292 jobs

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Mental Health Recovery Division - Peer Services Full-time Position Summary: We're growing our Peer Specialist teams in Hampshire and Franklin County to further engage those who've been referred to us for services. Whether you've lived with a mental health challenge, yourself, or with a family member who has; or whether you are in continuing substance use recovery, the experience you've gained along the way is one of your greatest strengths. Position Responsibilities: Provide day to day recovery supports, professional guidance and modeling, strategies and interventions, as needed, to assist Adult Clinical Community Services (ACCS) persons and their families residing in a variety of settings to attain their individualized recovery goals and objectives. Participate as a member of an integrated team promoting mutual and peer support, a recovery-based model of care. Assist Participants in setting and pursuing personally meaningful wellness goals, quality of life goals, and effective coping strategies. Interact with participants and their families in a manner that demonstrates an understanding of the struggles, conflicts or symptoms in the context of the individual's life experiences personal history, social identity, and culture. Collaborating with the Program Director, Direct Care staff and Employment Specialists, provide ongoing support for participants' emerging vocational development objectives and goals; utilize internal and external resources and networks to facilitate the most appropriate and successful referrals. Complete documentation and peer guided service notes, which record and measure individual recovery, care utilization, productivity, etc. Qualifications: High School Diploma or equivalent required. BA in related field preferred. Must be a Certified Peer Specialist, Certified Addiction Recovery Coach or meet the Family Partner specifications as required by Community Service Agencies. Applicant must be comfortable using elements of their personal recovery narrative to support ACCS Persons Served. Vehicle, valid driver's license and acceptable motor vehicle record. CPR / First Aid certification. Bilingual candidates encouraged to apply. Benefits / Incentives: Starting $18/hr - additional $2.00 for CPS certification once completed. Paid orientation and trainings. Generous time-off package. Comprehensive health and dental insurance plans. 403(B)-retirement plan, with employer matching. Long-term disability benefits; paid life insurance. Advancement opportunities; tuition assistance; and several more benefit options. Position Schedules: Monday-Friday Flexible hours May require evenings or weekends. Want to learn more about ServiceNet? *************************** ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #JobsThatMatter Compensation: $18.00 - $20.00 per hour ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us! At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community. And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.

*****Prior In-Home Sales Experience Preferred***** We are looking for an experienced sales closer to provide top-quality home improvement solutions and close sales in the comfort of the customer's own home. The ideal candidate will have past in-home sales experience to help drive our business forward. Key Responsibilities: Conduct in-home consultations with prospective customers, showcasing our products and services. Build rapport with clients, identify their needs, and deliver personalized sales presentations. Address customer concerns, answer product-related questions, and provide expert advice to facilitate the sale. Close sales deals in the customer's home, ensuring all paperwork and payment details are completed accurately. Follow up with clients post-sale to ensure customer satisfaction and encourage repeat business. Collaborate with the sales and installation teams to ensure a smooth process from sale to service delivery. Meet and exceed individual sales targets and contribute to team goals. Requirements: Proven experience in a direct sales role, preferably in in-home sales or home improvement. Strong negotiation and closing skills with a demonstrated track record of meeting or exceeding sales goals. Exceptional communication and interpersonal skills, with the ability to build trust and rapport quickly. Self-motivated and goal-oriented with a passion for sales. Flexibility to work evenings and weekends, as most appointments are scheduled based on customer availability. Valid driver's license and reliable transportation for travel to client homes. What We Offer: Uncapped commission potential Paid training to familiarize you with our products and services. Flexible schedule with opportunities for overtime and additional income Opportunities for career advancement within one of the largest companies in the industry! Job Type: Full-time Pay: $160,000.00 - $200,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Compensation Package: Bonus opportunities Monthly bonus Quarterly bonus Uncapped commission Schedule: Day shift Work Location: In person

We are seeking a dedicated and enthusiastic Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills. Prior sales experience would be beneficial. Past customer service experience (retail, restaurants, etc) would also be helpful. Duties Respond to incoming calls and inquiries in a professional manner. Provide accurate information regarding products and services. Analyze customer needs and offer appropriate solutions. Maintain detailed records of customer interactions in our computerized system. Utilize medical terminology when addressing inquiries related to healthcare services. Demonstrate excellent phone etiquette while communicating with customers. Collaborate with team members to enhance service delivery and improve processes. Follow up on unresolved issues to ensure customer satisfaction. Experience Previous experience in customer service or call center environments is preferred. Bilingual or multilingual proficiency, particularly in English and Spanish, is a significant advantage. Strong analytical skills to assess customer needs effectively. Excellent verbal communication skills with the ability to convey information clearly and concisely. Proficiency in using computers and call center software. Join us as we strive to provide outstanding service to our customers while fostering a supportive work environment for our team members. Job Type: Full-time Work Location: In person

Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Opportunity for advancement * Paid time off * Training & development * Tuition assistance * Vision insurance Job Coach - Skillbuilders Department: Vocational Services Full-Time Schedule: M-F, 8a-4p Pay: $19/hr What You'll Do The Job Coach - Skillbuilders is responsible for coordinating and implementing community based recreational activities and vocational exploration opportunities for adults with developmental disabilities. The Job Coach will use a variety of settings to assist individuals in furthering skills such as socialization, relationship building, communication and self-advocacy. The Job Coach must have strong oral and written communication skills. This position often involves working independently in a community setting with multiple individuals and requires good judgement to intervene and respond to incidents and emergency situations. Responsibilities include: * Provide 1:1 services with a client. * Model treatment interventions established by an individuals' treatment team as documented in the Individual Service Plan. * Provide specific interventions in the vocational and community settings as outlined in the treatment plan. * Develop progress notes describing each individual's contact and how that contact relates to treatment goals. * Collaborate with other members of the treatment team and other professionals including participation in treatment planning meetings. * Participate with and monitor the activities of work crews engaged various vocational exploration opportunities. * Supervising and participating in events alongside program participants. * Access or develop evidence-based curriculum to utilize in facilitating regular educational training opportunities for program participants. * Provide transportation to individuals in the program. * Collaborating with staff and clinicians to understand the ways in which activities can promote healing and belonging. * Conducting needs assessments to ascertain physical, cognitive, and emotional abilities. * Determining individual interests and expectations regarding leisure time. * Overseeing the use of available daily activity funds. * Developing an activities program that is both sufficiently diverse and sensitive to our participants' needs. * Coordinating the availability of needed supplies for all activities. * Compiling periodic reports that outline successes, constraints, and the way forward. * Any other tasks assigned by program management. Minimum Requirements: * Previous experience in human services or education * Valid driver's license & reliable transportation * High School Diploma or GED (Associate's Degree Preferred) Why Join ServiceNet? * Supportive team environment * Opportunities for growth and advancement * Meaningful, mission-based work * Comprehensive benefits and training Benefits: * Generous time-off package * Comprehensive health and dental insurance plans * 403(B)-retirement plan, with employer matching * Long-term disability benefits; paid life insurance * Advancement opportunities, tuition assistance, and several more benefit options * And more! About ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With dedicated staff members, we work together to make a meaningful difference in the lives of others. Learn more about ServiceNet *************************** ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Tuition assistance Vision insurance MHRS Program Manager Location: Easthampton, MA Salary: $50,079 - $56,299 (With $2/hour differential; See Details Below) ServiceNet is seeking a compassionate person who believes in the power of hope, recovery, and empowerment to join our team as a Program Manager. As part of a collaborative team, you will lead a dedicated group of professionals in fostering a positive, person-centered environment where individuals can thrive. You will be at the heart of our mission to help residents of our group living environment overcome challenges and reach their fullest potential. As a Program Manager, you will play a critical role in guiding both staff and residents through a journey of personal growth and recovery. Your leadership will help create a safe, trauma-informed environment where participants feel supported in their goals, respected in their choices, and empowered to reclaim their independence. Every day, you will witness the transformation that comes from providing the right support at the right time-and that's where the magic happens. Key Responsibilities: Lead with Purpose: Oversee the day-to-day operations and activities of the group living environment, ensuring that everything runs smoothly and that residents receive the highest level of care. Support Staff Growth: Supervise and provide consultation to staff, fostering a team that is compassionate, skilled, and confident in their roles. Be a Mentor for Participants: Work one-on-one with residents to help them achieve personal goals, develop skills, and maintain their community involvement. Your meaningful interactions will empower residents to reach milestones and gain independence. Create Personalized Plans: Collaborate with the clinician to develop person-centered, trauma-informed treatment plans that support each resident's individual needs and goals. Ensure Financial Wellness: Oversee financial assessments and money management plans, ensuring that residents receive the support they need to maintain financial stability. Keep Everything Running Smoothly: Manage program schedules, lead weekly staff meetings, and ensure all documentation is completed on time and meets program standards. Be There in Critical Moments: Consult with clinical staff during crisis situations and take part in the on-call rotation to provide timely support when it's needed most. Compensation Pay Range Requirements: Annual Base Salary: $50,079 - $52,139 (Based on experience) Annual MAP Differential: $4,160 (Medication Administration Program certification: $2/hr) 56,299: For individuals with 5+ years of management experience and active MAP certification Base Range: 52,139 + $2/hr MAP certification differential Why You'll Love Working Here: Make a Real Difference: You'll have a direct impact on the lives of residents, helping them grow stronger, more confident, and more independent. Collaborate with a Dedicated Team: You'll work with a passionate and supportive team that believes in the power of recovery and personal growth. Lead with Compassion: You'll guide both staff and residents through meaningful interactions that build trust, foster resilience, and create lasting change. Witness Transformation: Every day, you'll see the incredible progress residents make on their journey toward a brighter, more hopeful future. Professional Growth Opportunities: This role offers continuous learning and growth in a supportive environment where your leadership and skills can shine. Qualifications: High school diploma or GED required; Bachelor's degree and supervisory/management experience preferred. Experience working in the mental health field. Valid driver's license for at least six months and a good driving record. Excellent communication, computer, and organizational skills. Physical ability to help residents and keep them safe. Training in MAP (Medication Administration Program), PABC, and/or First Aid is a plus. Benefits: Generous PTO (time-off) package. Comprehensive health and dental insurance plans. Life insurance and long-term disability insurance. 403(b) retirement plan. Tuition remission for eligible classes. Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance. Opportunities for career development and advancement. And much more Learn more about ServiceNet *************************** ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Compensation: $50,079.00 - $56,299.00 per year ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us! At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community. And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.

Benefits: * Training & development * Wellness resources * 401(k) * Competitive salary * Health insurance * Opportunity for advancement Autism Specialist 1 - DESE Specialist Full Time Pay: $19.93/hr Schedule: Monday - Friday, 8 Hours daily, between 9AM-5PM with flexibility to meet case load needs, adjusting hours as needed. In-Person Outreach Services are made available throughout Hampden, Hampshire, Franklin, and Berkshire Counties. ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. Department of Elementary and Secondary Education (DESE) Program partners with families to create and coordinate supports within the family home and is highly collaborative with other team members. DESE Specialists are the glue and the lead person on assigned cases, with high satisfaction in seeing all aspects of growth for the individual and those around. Perform a variety of duties to support families with children with autism by providing training, information, family contacts, and referrals to other agencies; educate the community regarding autism; provide family support; work with community agencies to integrate children with autism; assist in the maintenance of the resource center. Key Responsibilities: * Get to know assigned families and children by communication and family visits. * Work with funding sources to plan, coordinate, and monitor delivery of support services. * Develop and track family contracts and budgets. * Coordinate hiring, training, and scheduling of therapists, skills trainers and respite workers. * Maintain liaison and coordinate with other agencies. * Help Maintain and expand an extensive community-based network of support & informational resources. * Assist Program Manager and director in development of organizational procedures and best practices. Qualifications: * Broad knowledge of a discipline involving the use of a broad theoretical knowledge equal to a complete 4-year college education. * Must have 1-year or more of direct experience working with families with children with Autism. * Broad knowledge of current autism support services. * Valid driver's license and reliable transportation/vehicle required. * Strong administrative skills required as this role requires budget tracking, data collection, time management, prioritization skills and program monitoring/reporting. Benefits: * Generous PTO (time-off) package. * Comprehensive health and dental insurance plans. * Life insurance and long-term disability insurance. * 403(b) retirement plan. * Tuition remission for eligible classes. * Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance. * Opportunities for career development and advancement. * And much more About ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others. Join Us Join us and become part of a caring community that helps others find joy and purpose. Apply today. Learn more about ServiceNet *************************** ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Training & development AWC Support Staff Part Time Program: Family Services Pay: The hourly rate for this position will be determined based on the specific individual served and will be provided by the program coordinator. A good faith range for this role is [$18.00/hour - $22.00/hour], depending on the needs of the individual and agency policies. Schedule: Per-Diem position - days and hours vary based on individual served. ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. As an AWC Support Staff member, you will engage in fun recreational outings, assist the person they support in skill-building opportunities, socials situations and model appropriate behavior. You will help the Individual to meet their chosen goals and to become more independent and engaged with their community. Staff completes related records and summaries as specified. Staff must be able to transport person supported in their own vehicle (mileage reimbursement provided). About the Agency with Choice Program: The Agency with Choice Program offers a co-employment model where ServiceNet partners with individuals and their families to train and manage support staff. Participants and families have the opportunity to: Interview, hire, and negotiate pay rates for employees, with guidance from ServiceNet and adherence to agency policies. Supervise employees on a daily basis. ServiceNet handles employee payroll, including tax withholding, employment tax filings, and workers' compensation coverage. Additionally, participants receive monthly financial reports to ensure spending aligns with their plan and can make adjustments as needed. The responsibilities of Support Staff vary based on agreements with the Department of Developmental Services and the specific needs of the participant. Key Responsibilities: Engage, assist, instruct, motivate and monitor individuals in social/recreational, skill building and family directed activities. Learn the individualized services of each person and participate in their routine implementation. Accompany individual to appointments, social functions, recreational activities and other planned events as requested by the supervisor, to include providing transportation. Complete related records as required and instructed by contract or supervisor per standard format ensuring confidentiality and safe keeping of documents. Respond and relate to routine inquiries, visitors, the Individuals family, friends and allied staff or professionals as outlined in program standards or by the program supervisor. Submit weekly or bi-weekly time sheets with summaries of activities in a timely manner. Qualifications: Must be 18 years of age or older. Valid drivers license and reliable transportation/vehicle as required by program. High school diploma or GED 1 or more years of experience supporting individual with Autism in home or community. Benefits / Incentives: Flexible Scheduling Paid orientation and training Career Growth / Education Advancement Opportunities Compensation Breakdown: The hourly rate for this position will be determined based on the specific individual served and will be provided by the program coordinator. A good faith range for this role is [$18.00/hour - $22.00/hour], depending on the needs of the individual and agency policies. About ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others. Join Us Join us and become part of a caring community that helps others find joy and purpose. Apply today. Learn more about ServiceNet *************************** ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Training & development Speech Language Pathologist Assistant Full Time or Fee For Service Location: Franklin County, MA Pay: $27.50/hour ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. As a Speech Language Pathologist Assistant you will be assisting with the implementation of speech and language therapy plans while also delivering these therapy services to our clients under the guidance of a Speech-Language Pathologist. Key Responsibilities: Under the guidance of a Speech-Language Pathologist, implement individual treatment programs to remediate or compensate for speech and language and other developmental needs. Teach parent and other team members the treatment strategies, provide parents appropriate counsel, support, and advocacy training. Maintain clinical and administrative records in a style and timeliness consistent with federal and state regulations and agency and program policies. Address parent/family issues and service coordination needs, or do so in consultation with another service coordinator, team leader, and other providers. Provide speech and language therapy to clients. Maintaining a positive work atmosphere by behaving and communicating in a manner that gets along with clients, customers, co-workers, and supervisors. Maintaining acceptable attendance record. Other duties as assigned by supervisors. Qualifications: Hold and maintain state and national licensure as a Speech and Language Pathology Assistant. Maintain current infant/adult CPR and First Aid certification. At least 1 year of experience working with young children. Compliance with all DPH health standards, including background screening. Valid driver's license, reliable transportation, and willingness to travel. Benefits and Incentives Generous time-off package. Comprehensive health and dental insurance plans. 403(b) retirement plan with employer matching. Paid life insurance and long-term disability benefits. Opportunities for advancement, tuition assistance, and additional benefit options. Want to learn more about ServiceNet? *************************** ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status #carewithcompassion Compensation: $27.50 per hour ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us! At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community. And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.

Benefits: 401(k) matching Dental insurance Health insurance Paid time off Training & development Tuition assistance Program Director - Community Supports for IndependenceFulltime Location: Northampton, MA Salary: $50,000 to $52,000 Schedule: Monday-Friday, 9AM-5PM with occasional evenings & weekend day to meet programmatic needs. ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individual to join our team as a Program Director for the Community Supports for Independence (CSI) program. CSI provides skill building and case management to adults with autism and mental health and/or medical conditions. Areas of focus are individualized based on the person's needs and wants. Key Responsibilities: Oversee day-to-day delivery of services. Triage acute situations and provide follow-up as needed. Act as lead in absence of Case Manager Ensure documentation and regulatory requirements are met. Facilitate weekly team meetings and guide team-wide communication and consistency. Manage a team of 5+ case managers. Manage admissions, discharges, and Individualized Support & Life Plans in coordination with DDS, the Individual and Families. Track attendance, support timely billing, budgets development and communication with families. Participate in agency-wide committees and on initiatives related to Family Support. Represent CSI in community and for agency fundraising and marketing efforts. Qualifications: Bachelor's degree in Human Services or related field or 5+ years of experience in Human Services. At least 2 years of experience supporting individuals with disabilities/autism and co-occurring needs. Proven experience managing a remote team, including conducting training and leading team meetings. Comfort with electronic records and program-level reporting. Ability to work from various locations. This is a hybrid position that oversees a team out in the community. Benefits: Generous PTO (time-off) package. Comprehensive health and dental insurance plans. Life insurance and long-term disability insurance. 403(b) retirement plan. Tuition remission for eligible classes. Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance. Opportunities for career development and advancement. And much more About ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others. Join UsJoin us and become part of a caring community that helps others find joy and purpose. Apply today. Learn more about ServiceNet *************************** Compensation: $50,000.00 - $52,000.00 per year ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us! At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community. And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.

As a Senior Sales Representative specializing in the window space, you will be responsible for developing and maintaining relationships with contractors, builders, and construction professionals. Your primary focus will be on promoting our range of window products and solutions, generating sales, and driving revenue growth within the contractor segment. Responsibilities: Develop and execute strategic sales plans to achieve and exceed sales targets within the contractor segment. Identify and prospect potential contractor clients, establishing rapport and understanding their needs. Conduct product presentations and demonstrations to showcase the features, benefits, and applications of our window solutions. Collaborate with contractors to provide customized solutions tailored to their project requirements. Provide accurate and timely quotations, proposals, and pricing to contractors. Coordinate with internal teams, including sales support, operations, and customer service, to ensure seamless order fulfillment and customer satisfaction. Stay informed about industry trends, competitor activities, and market developments to identify opportunities and threats. Attend trade shows, conferences, and networking events to promote our brand and expand our contractor network. Qualifications: Bachelor's degree in Business Administration, Marketing, or related field (preferred). Proven track record of success in B2B or B2C sales, preferably within the construction or building materials industry. Strong understanding of window products, construction techniques, and building codes/regulations. Excellent communication, negotiation, and interpersonal skills. Self-motivated with a results-driven mindset and the ability to work independently. Proficiency in CRM software and Microsoft Office Suite. Willingness to travel within the assigned territory as needed. Benefits: Competitive salary and commission structure. Comprehensive health and wellness benefits package. Opportunities for career growth and advancement. Ongoing training and professional development programs. Collaborative and supportive team environment and collaboration. Job Type: Full-time Pay: $90,000.00 - $110,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance

Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Opportunity for advancement * Paid time off * Training & development * Tuition assistance * Vision insurance Meaningful Day Counselor - Job Coach Vocational Services Full Time Pay: $19-$21 (Based on MAP Certification) The Meaningful Day Counselor plays a vital role in coordinating and implementing individualized community-based activities, vocational exploration, and personal care support for adults with developmental disabilities and autism, including those with higher behavioral and medical support needs. Key Responsibilities: Individualized Behavioral & Personal Care Support: * Provide direct personal care assistance (e.g., toileting, hygiene, mobility, feeding) as needed for program participants. * Implement behavioral interventions and de-escalation strategies as part of an individualized support plan. * Utilize positive behavior support techniques to promote engagement and independence. Vocational & Community Engagement: * Support participants in vocational activities, social skills development, and employment readiness. * Provide one-on-one coaching for individuals with higher needs, ensuring success in community and work settings. * Participate in and monitor work crews, adjusting tasks based on individual abilities and behavioral needs. Recreational & Therapeutic Activities: * Facilitate group and individual educational, skill-building, and therapeutic activities tailored to participant interests and needs. * Access and develop evidence-based curriculum to use in structured learning and socialization sessions. Behavioral Management & Crisis Intervention: * Implement individualized behavior plans and interventions in collaboration with clinical teams. * Use calm, professional de-escalation techniques to manage behavioral incidents. Medication Administration: * Assist with and monitor medication administration procedures (MAP certification preferred or willingness to obtain). Transportation & Community Safety: * Transport participants safely to community activities, appointments, and outings. * Ensure participant safety in community settings, following risk management protocols. Collaboration & Documentation: * Maintain detailed progress notes and documentation for each individual, ensuring compliance with treatment plans. * Collaborate with families, clinicians, and interdisciplinary teams to support participant goals. * Other duties as assigned by program management. Minimum Qualifications: * Experience working with individuals with developmental disabilities, autism, and complex behavioral needs in a day program, residential, or community setting. * Ability to provide personal care assistance and hands-on support with ADLs. * Training in behavioral support and de-escalation techniques (or willingness to obtain). * MAP certification preferred (or willingness to obtain). * Strong communication and problem-solving skills to work independently in a community setting. * Valid driver's license, reliable transportation. * High School Diploma or GED required; Associate's Degree preferred. Benefits: * Paid orientation and trainings. * Generous time-off package. * Comprehensive health and dental insurance plans. * 403(B)-retirement plan, with employer matching. * Long-term disability benefits; paid life insurance. * Advancement opportunities; tuition assistance; and several more benefit options. About ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others. Want to learn more about ServiceNet? *************************** ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #JobsThatMatter

Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Parental leave * Training & development Social Worker Child and Adolescent Services - Early Intervention Program (REACH) Part-Time Pay: $28-$29.25/hour (See Details Below) ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. We are seeking energetic, resourcesful Licensed Clinical Social Workers to provide early intervention services to young children and families in their homes and/or daycare facilities throughout Hampshire and Franklin Counties. Key Responsibilities * Deliver home-based early intervention services, serving as a service coordinator for an assigned caseload while meeting expected billable hours. * Participate in developmental eligibility assessments for children from birth to age three, as mandated by the Department of Public Health (DPH). * Evaluate personal/social developmental milestones in children and assess the psychosocial functioning of families enrolled in the program. * Develop and implement tailored teaching strategies and activities to support children's developmental progress, learning styles, and personal/social growth, including environmental adaptations to foster autonomy. * Design and implement overall developmental programs for children, functioning as a generalist as needed. * Provide individual or couples counseling and support to parents as requested. * Address family dynamics and needs, coordinating with service coordinators, team leaders, and other REACH/community providers as required. * Facilitate parent/family groups, including short-term and support groups, when necessary. * Collaborate with team members and external medical, social service, and educational staff to ensure comprehensive care. * Teach parents and caregivers treatment strategies, offering counsel, advocacy, and training while fostering partnerships. * Facilitate parent/child playgroups on an as-needed basis. * Maintain accurate and timely clinical records in compliance with program, ServiceNet, and regulatory standards. * Provide consultation to other agencies or service providers regarding individual children, clinical expertise, or early intervention practices. * Conduct intake visits and community developmental screenings as required. * Perform additional responsibilities as requested. Position Qualifications * Current license as a Licensed Certified Social Worker (LCSW) or as a Licensed Independent Clinical Social Worker (LICSW). * Current infant/adult CPR and First Aid certifications. * Compliance with all DPH health requirements, including a negative TB screening. * Possession of a valid driver's license and professional license. * Submission of a clean Motor Vehicle Record (MVR) to ServiceNet. * Ability to obtain and maintain Massachusetts DPH certification as an Early Intervention Specialist within three years of hire. Pay Breakdown * $28/hour: Candidates without their licensure * $29.25/hour: Licensed Certified Social Worker (LCSW) or Licensed Independent Clinical Social Worker (LICSW) candidates Benefits: * Generous PTO (time-off) package. * Comprehensive health and dental insurance plans. * Life insurance and long-term disability insurance. * 403(b) retirement plan. * Tuition remission for eligible classes. * Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance. * Opportunities for career development and advancement. * And much more About ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others. Join Us Join us and become part of a caring community that helps others find joy and purpose. Apply today. Learn more about ServiceNet *************************** ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Job DescriptionBenefits: 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Case Manager - Autism Specialist 1 Intensive Flexible Family Support (IFFS) Program Full-Time Location: Northampton, MA - Cases in Hampden, Hampshire, Franklin & Berkshire Counties Pay Rate: $20.00 per hour Schedule: Monday - Friday, 8 Hours daily, between 10AM-6PM with flexibility to best meet case load needs, adjusting hours as needed. Intensive Flexible Family Support services outreach are made available in Hampden, Hampshire, Franklin and Berkshire Counties ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. As an IFFS Specialist you support children with Autism and their Families in community and home-based settings assigned to our IFFS Program by the Massachusetts Department of Development Services (DDS). What is IFFS? It is our program for Intensive Flexible Family Supports that assists children ages 3 - 18 whose communication and behavior challenges make it difficult for the family to provide care, along with other co-occurring circumstances that present unusual challenges where information, support, advice and direction is valuable to the family. Key Responsibilities: Be part of teams that provide outreach support to children with autism and their families in home based and community settings. Invest time with the children and their families helping to identify needs and engage supports. Help implement supports for the child and family and track the results achieved. Be an advising intermediary to requisition additional supports, educate other providers on working with the child and family. Help apply for, access and use funding as required for supports and services that will benefit the child and family. Track and report all expenditures to funding sources. Help Children and families transition into subsequent programs and assistance that meet their next level of needs. Assist / Advise in Day to day problem solving. Qualifications: Bachelors degree preferred or education equivalent to a 4-year college degree. High School Diploma / GED required. Knowledge of autism and treatments. Over 1 year supporting children with autism in family home settings. Vehicle, valid driver's license and motor vehicle record required. Benefits: Generous PTO (time-off) package. Comprehensive health and dental insurance plans. Life insurance and long-term disability insurance. 403(b) retirement plan. Tuition remission for eligible classes. Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance. Opportunities for career development and advancement. And much more About ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others. Join Us Join us and become part of a caring community that helps others find joy and purpose. Apply today. Learn more about ServiceNet *************************** ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Position Title: Mental Health Counselor Location: Orange, MA Pay: $18.00/hr.-$20.00/hr. Schedule: Full and Part time opportunities available. Programs are 24/7, with a variety of shifts available. Position Summary: ServiceNet, a leading Human Services agency, is seeking inspiring team members who enjoy bringing out the best in people and are especially motivated to work with adults in mental health recovery. Participate as a member of a multi-disciplinary team promoting a model of treatment informed by the principles of person-centered planning, trauma-informed and strength-based service provision, and the belief in, and support for, resiliency, hope and recovery. Key Responsibilities: Help create a supportive, home-like environment for the individuals in our residence. Assist program participants in making plans to meet their specific recovery goals. Restore and teach daily living skills. Engage participants in meaningful activity in the house and in the community. Write daily shift notes and other communications. Qualifications: Valid drivers license for a minimum of 6 months; and acceptable motor vehicle record. Physical ability to perform the requirements of this position and ensure residents safety. Basic computer/office skills. Background check (CORI). Pay & Benefits: $18.00/hour $2.00 wage differential for Medication Administration Program (MAP) certification. Paid orientation and trainings. Generous time-off package. Comprehensive health and dental insurance plans. 403(B)-retirement plan, with employer matching. Long-term disability benefits; paid life insurance. Advancement opportunities; tuition assistance; and several more benefit options. About ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others. Join Us Join us and become part of a caring community that helps others find joy and purpose. Apply today! Want to learn more about ServiceNet? *************************** ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Job DescriptionBenefits: Training & development 401(k) Competitive salary Health insurance Opportunity for advancement Autism Specialist 1 DESE Specialist Full Time Salary: $19.93/hour Schedule: Monday - Friday, 8 Hours daily, between 9AM-5PM with flexibility to meet case load needs, adjusting hours as needed. In-Person Outreach Services are made available throughout Hampden, Hampshire, Franklin, and Berkshire Counties. ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. Department of Elementary and Secondary Education (DESE) Program partners with families to create and coordinate supports within the family home and is highly collaborative with other team members. DESE Specialists are the glue and the lead person on assigned cases, with high satisfaction in seeing all aspects of growth for the individual and those around. Perform a variety of duties to support families with children with autism by providing training, information, family contacts, and referrals to other agencies; educate the community regarding autism; provide family support; work with community agencies to integrate children with autism; assist in the maintenance of the resource center. Key Responsibilities: Get to know assigned families and children by communication and family visits. Work with funding sources to plan, coordinate, and monitor delivery of support services. Develop and track family contracts and budgets. Coordinate hiring, training, and scheduling of therapists, skills trainers and respite workers. Maintain liaison and coordinate with other agencies. Help Maintain and expand an extensive community-based network of support & informational resources. Assist Program Manager and director in development of organizational procedures and best practices. Qualifications: Broad knowledge of a discipline involving the use of a broad theoretical knowledge equal to a complete 4-year college education. Must have 1-year or more of direct experience working with families with children with Autism. Broad knowledge of current autism support services. Valid driver's license and reliable transportation/vehicle required. Strong administrative skills required as this role requires budget tracking, data collection, time management, prioritization skills and program monitoring/reporting. Benefits: Generous PTO (time-off) package. Comprehensive health and dental insurance plans. Life insurance and long-term disability insurance. 403(b) retirement plan. Tuition remission for eligible classes. Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance. Opportunities for career development and advancement. And much more About ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others. Join Us Join us and become part of a caring community that helps others find joy and purpose. Apply today. Learn more about ServiceNet *************************** ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Benefits: Flexible schedule Opportunity for advancement Training & development AWC Support StaffPart Time Location: Belchertown, MA Program: Family Services Pay: The hourly rate for this position will be determined based on the specific individual served and will be provided by the program coordinator. A good faith range for this role is [$18.00/hour - $22.00/hour], depending on the needs of the individual and agency policies. Schedule: Per-Diem position - days and hours vary based on individual served. ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. As an AWC Support Staff member, you will engage in fun recreational outings, assist the person they support in skill-building opportunities, socials situations and model appropriate behavior. You will help the Individual to meet their chosen goals and to become more independent and engaged with their community. Staff completes related records and summaries as specified. Staff must be able to transport person supported in their own vehicle (mileage reimbursement provided). About the Agency with Choice Program: The Agency with Choice Program offers a co-employment model where ServiceNet partners with individuals and their families to train and manage support staff. Participants and families have the opportunity to: Interview, hire, and negotiate pay rates for employees, with guidance from ServiceNet and adherence to agency policies. Supervise employees on a daily basis. ServiceNet handles employee payroll, including tax withholding, employment tax filings, and workers' compensation coverage. Additionally, participants receive monthly financial reports to ensure spending aligns with their plan and can make adjustments as needed.The responsibilities of Support Staff vary based on agreements with the Department of Developmental Services and the specific needs of the participant. Key Responsibilities: Engage, assist, instruct, motivate and monitor individuals in social/recreational, skill building and family directed activities. Learn the individualized services of each person and participate in their routine implementation. Accompany individual to appointments, social functions, recreational activities and other planned events as requested by the supervisor, to include providing transportation. Complete related records as required and instructed by contract or supervisor per standard format ensuring confidentiality and safe keeping of documents. Respond and relate to routine inquiries, visitors, the Individual's family, friends and allied staff or professionals as outlined in program standards or by the program supervisor. Submit weekly or bi-weekly time sheets with summaries of activities in a timely manner. Qualifications: Must be 18 years of age or older. Valid driver's license and reliable transportation/vehicle as required by program. High school diploma or GED 1 or more years of experience supporting individual with Autism in home or community. Benefits / Incentives: Flexible Scheduling Paid orientation and training Career Growth / Education Advancement Opportunities Compensation Breakdown: The hourly rate for this position will be determined based on the specific individual served and will be provided by the program coordinator. A good faith range for this role is [$18.00/hour - $22.00/hour], depending on the needs of the individual and agency policies. About ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others. Join UsJoin us and become part of a caring community that helps others find joy and purpose. Apply today. Learn more about ServiceNet *************************** ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Compensation: $18.00 per hour ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us! At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community. And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Tuition assistance Vision insurance MHRS Program Manager Location: Easthampton, MA Salary: $50,079 - $56,299 (With $2/hour differential; See Details Below) ServiceNet is seeking a compassionate person who believes in the power of hope, recovery, and empowerment to join our team as a Program Manager. As part of a collaborative team, you will lead a dedicated group of professionals in fostering a positive, person-centered environment where individuals can thrive. You will be at the heart of our mission to help residents of our group living environment overcome challenges and reach their fullest potential. As a Program Manager, you will play a critical role in guiding both staff and residents through a journey of personal growth and recovery. Your leadership will help create a safe, trauma-informed environment where participants feel supported in their goals, respected in their choices, and empowered to reclaim their independence. Every day, you will witness the transformation that comes from providing the right support at the right timeand thats where the magic happens. Key Responsibilities: Lead with Purpose: Oversee the day-to-day operations and activities of the group living environment, ensuring that everything runs smoothly and that residents receive the highest level of care. Support Staff Growth: Supervise and provide consultation to staff, fostering a team that is compassionate, skilled, and confident in their roles. Be a Mentor for Participants: Work one-on-one with residents to help them achieve personal goals, develop skills, and maintain their community involvement. Your meaningful interactions will empower residents to reach milestones and gain independence. Create Personalized Plans: Collaborate with the clinician to develop person-centered, trauma-informed treatment plans that support each residents individual needs and goals. Ensure Financial Wellness: Oversee financial assessments and money management plans, ensuring that residents receive the support they need to maintain financial stability. Keep Everything Running Smoothly: Manage program schedules, lead weekly staff meetings, and ensure all documentation is completed on time and meets program standards. Be There in Critical Moments: Consult with clinical staff during crisis situations and take part in the on-call rotation to provide timely support when it's needed most. Compensation Pay Range Requirements: Annual Base Salary: $50,079 - $52,139 (Based on experience) Annual MAP Differential: $4,160 (Medication Administration Program certification: $2/hr) 56,299: For individuals with 5+ years of management experience and active MAP certification Base Range: 52,139 + $2/hr MAP certification differential Why Youll Love Working Here: Make a Real Difference: Youll have a direct impact on the lives of residents, helping them grow stronger, more confident, and more independent. Collaborate with a Dedicated Team: Youll work with a passionate and supportive team that believes in the power of recovery and personal growth. Lead with Compassion: Youll guide both staff and residents through meaningful interactions that build trust, foster resilience, and create lasting change. Witness Transformation: Every day, youll see the incredible progress residents make on their journey toward a brighter, more hopeful future. Professional Growth Opportunities: This role offers continuous learning and growth in a supportive environment where your leadership and skills can shine. Qualifications: High school diploma or GED required; Bachelors degree and supervisory/management experience preferred. Experience working in the mental health field. Valid drivers license for at least six months and a good driving record. Excellent communication, computer, and organizational skills. Physical ability to help residents and keep them safe. Training in MAP (Medication Administration Program), PABC, and/or First Aid is a plus. Benefits: Generous PTO (time-off) package. Comprehensive health and dental insurance plans. Life insurance and long-term disability insurance. 403(b) retirement plan. Tuition remission for eligible classes. Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance. Opportunities for career development and advancement. And much more Learn more about ServiceNet *************************** ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Training & development Speech Language Pathologist Assistant Full Time or Fee For Service Location: Franklin County, MA Pay: $27.50/hour ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. As a Speech Language Pathologist Assistant you will be assisting with the implementation of speech and language therapy plans while also delivering these therapy services to our clients under the guidance of a Speech-Language Pathologist. Key Responsibilities: Under the guidance of a Speech-Language Pathologist, implement individual treatment programs to remediate or compensate for speech and language and other developmental needs. Teach parent and other team members the treatment strategies, provide parents appropriate counsel, support, and advocacy training. Maintain clinical and administrative records in a style and timeliness consistent with federal and state regulations and agency and program policies. Address parent/family issues and service coordination needs, or do so in consultation with another service coordinator, team leader, and other providers. Provide speech and language therapy to clients. Maintaining a positive work atmosphere by behaving and communicating in a manner that gets along with clients, customers, co-workers, and supervisors. Maintaining acceptable attendance record. Other duties as assigned by supervisors. Qualifications: Hold and maintain state and national licensure as a Speech and Language Pathology Assistant. Maintain current infant/adult CPR and First Aid certification. At least 1 year of experience working with young children. Compliance with all DPH health standards, including background screening. Valid driver's license, reliable transportation, and willingness to travel. Benefits and Incentives Generous time-off package. Comprehensive health and dental insurance plans. 403(b) retirement plan with employer matching. Paid life insurance and long-term disability benefits. Opportunities for advancement, tuition assistance, and additional benefit options. Want to learn more about ServiceNet? *************************** ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status #carewithcompassion

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Meaningful Day Counselor - Job Coach Vocational Services Full Time Location: Greenfield, MA Pay: $19-$21 (Based on MAP Certification) The Meaningful Day Counselor plays a vital role in coordinating and implementing individualized community-based activities, vocational exploration, and personal care support for adults with developmental disabilities and autism, including those with higher behavioral and medical support needs. Key Responsibilities: Individualized Behavioral & Personal Care Support: Provide direct personal care assistance (e.g., toileting, hygiene, mobility, feeding) as needed for program participants. Implement behavioral interventions and de-escalation strategies as part of an individualized support plan. Utilize positive behavior support techniques to promote engagement and independence. Vocational & Community Engagement: Support participants in vocational activities, social skills development, and employment readiness. Provide one-on-one coaching for individuals with higher needs, ensuring success in community and work settings. Participate in and monitor work crews, adjusting tasks based on individual abilities and behavioral needs. Recreational & Therapeutic Activities: Facilitate group and individual educational, skill-building, and therapeutic activities tailored to participant interests and needs. Access and develop evidence-based curriculum to use in structured learning and socialization sessions. Behavioral Management & Crisis Intervention: Implement individualized behavior plans and interventions in collaboration with clinical teams. Use calm, professional de-escalation techniques to manage behavioral incidents. Medication Administration: Assist with and monitor medication administration procedures (MAP certification preferred or willingness to obtain). Transportation & Community Safety: Transport participants safely to community activities, appointments, and outings. Ensure participant safety in community settings, following risk management protocols. Collaboration & Documentation: Maintain detailed progress notes and documentation for each individual, ensuring compliance with treatment plans. Collaborate with families, clinicians, and interdisciplinary teams to support participant goals. Other duties as assigned by program management. Minimum Qualifications: Experience working with individuals with developmental disabilities, autism, and complex behavioral needs in a day program, residential, or community setting. Ability to provide personal care assistance and hands-on support with ADLs. Training in behavioral support and de-escalation techniques (or willingness to obtain). MAP certification preferred (or willingness to obtain). Strong communication and problem-solving skills to work independently in a community setting. Valid driver's license, reliable transportation. High School Diploma or GED required; Associate's Degree preferred. Benefits: Paid orientation and trainings. Generous time-off package. Comprehensive health and dental insurance plans. 403(B)-retirement plan, with employer matching. Long-term disability benefits; paid life insurance. Advancement opportunities; tuition assistance; and several more benefit options. About ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others. Want to learn more about ServiceNet? *************************** ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #JobsThatMatter Compensation: $19.00 - $21.00 per hour ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us! At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community. And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.