Service specialist jobs in Bethlehem, PA - 613 jobs

NHCLV is currently seeking to add another Integrated Services Specialist to our Team! The Integrated Services Specialist provides integrated services to patients with identified needs related to psychosocial needs, medical, behavioral health, and opiate use disorder services. This individual will have the ability to work in collaboration with care teams on cases, assess patients and coordinate integrated services to include screenings, assessment, evaluation of needs, care plan development as needed, and linkage to referrals in the health center and community. This individual serves as an advocate and liaison for and on behalf of patients' rights and benefits associated with Compass/Medicaid applications, Affordable Care Act, PENNIE, as needed along with any other referral system. This is not a full job description. Location and hours are according to patient needs and include evening and Saturday hours. Qualifications Must have at least two years' experience in Public Health, Outreach, Social Work or related field. Working knowledge of the PENNIE, CHIP, and the COMPASS benefit application is preferred. Degree in Social Work, Public Health, Public Administration, or similar field from an accredited college or university preferred. Strong oral and written communication skills. Ability to work effectively and professionally in a fast-paced environment. Knowledge of and ability to work and engage with the uninsured, under-served and under-represented populations. Must have strong computer skills. Spanish and English bilingual strongly preferred NHCLV offers an excellent benefit package for full-time employment that offers medical, dental, vision, 8 paid holidays, PTO, a 403b Retirement plan and Employer paid Life, STD and LTD after one year of employment. If you have the skills and experience listed and are looking for a great agency to work at where you can make a difference in the community you serve, this might be a great fit for you! Please apply to find out more information. PA Child Abuse, PA Criminal and FBI Clearances.

Job Description At Highstreet Insurance, we're more than just an insurance agency; we're a dedicated partner committed to the success and security of businesses in Emmaus, Pennsylvania, and beyond. We believe in building genuine connections and providing unparalleled service. We are looking for a dynamic and client-focused Commercial Insurance - Client Specialist to join our close-knit team. In this role, you'll be instrumental in nurturing our client relationships, ensuring they receive the expert guidance and support they deserve. You'll work alongside our seasoned producers, bringing clarity and confidence to their commercial insurance strategies. If you have a passion for helping businesses thrive and a knack for understanding complex needs, you'll find a welcoming and rewarding home with us. Come grow with a team that values your contribution and celebrates your success! Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Mon-Fri Schedule Health Insurance Dental Insurance Vision Insurance Hands on Training Career Growth Opportunities Retirement Plan Responsibilities Serve as the primary point of contact for commercial insurance clients, fostering strong, lasting relationships. Understand client business operations to identify and address their unique insurance needs. Collaborate with producers to develop tailored insurance solutions for businesses. Assist with policy renewals, endorsements, and general client inquiries. Ensure accurate and timely processing of client information and documentation. Proactively communicate with clients regarding policy changes, market updates, and claims status. Support the sales team by providing detailed client information and insights. Requirements Proven experience in commercial insurance sales or a related client-facing role. Deep understanding of commercial insurance products and services. Exceptional interpersonal and communication skills, both written and verbal. Strong organizational abilities and attention to detail. Proficiency in CRM software and standard office applications. Ability to build and maintain strong client relationships. Hold a valid P&C license

The consultant plays a key role in supporting project execution from start to completion under the guidance of leadership. Their responsibilities include participating in analysis and problem-solving tasks, assisting in the day-to-day work of the engagement team, and learning to manage client relationships. They are expected to actively participate in professional development activities and seek coaching opportunities to enhance their skills and expertise. Success Factors Responsibilities * Support the execution of consulting engagements of clients across multiple industries under the supervision of a senior consultant or manager; contribute to ensuring work is completed on time and within budget * Assist in planning engagement objectives and strategies that comply with professional standards and address risks * Gain understanding of the scope of the engagement and provide input based on supervisory feedback * Participate in the presentation of engagement results under the guidance of senior staff * Assist in client site visits (if needed) and learn to manage inquiries and assignments * Respond to client calls and emails in a timely manner with a solution-oriented approach, under the supervision of a manager * Support business development and community activities to help identify and research opportunities on new and existing clients * Contribute to the growth of the team's internal and external network and relationships * Support the development of the service line by assisting the leadership team in advancing thought leadership and client development * Align with the company's values and its mission and long-term vision * Assist in ensuring client deliverables are met within expectations and learn how to handle any issues that may arise * Stay updated on local and national business and economic issues * Participate in continuous learning activities and active research to improve and develop technical expertise People Management/Relationships * Treat everyone with respect * Ability to handle difficult conversations with team members regarding performance and development * Team player; successfully adapt to different personalities and working styles * Proactively and effectively communicate information regarding status issues to team members both written and oral * Hold self and others accountable for assigned work; seek and provide continuous feedback to learn and develop in role; change oriented with flexible approach Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required Knowledge, Skill and/or Ability * Strong verbal and written communication skills, to effectively interface with clients, firm management and team members with varied technical aptitudes * Creative and innovative approach around concepts and projects * Demonstrated customer service orientation, intellectual curiosity, and listening skills * Proficient in setting priorities, managing multiple projects, overcoming obstacles, and utilizing organizational skills to accomplish tasks quickly * Problem solving skills; ability to shift focus and adapt to changes Education, Experience and Certifications * Bachelor's degree in related field of business; Master's degree a plus * 2+ years experience in consulting field with understanding of core accounting and finance principles (consideration given to relevant experience in accounting or finance areas) * Certification and/or recognition from industry professional organizations preferred * Working knowledge of Microsoft Office suite products, strong analytical knowledge in Excel and other analytical/data modeling software a plus * Ability to demonstrate creative problem solving skills and intellectually curious/motivated to develop professionally through continuous learning * Excellent attention to detail with the ability to manage multiple projects within restricted timelines Essential Functions * Must be able to remain in a stationary position as needed * The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery etc. * Constantly operates a computer and other office productivity machinery, such as an adding machine, copy machine, and computer printer * Ability to communicate in a professional manner and exchange information with internal and external team members/vendors as needed * Ability to lift/carry up to 20 pounds * Ability to work outside of normal business hours and weekends as needed * Ability to travel to other office locations as needed, overnight travel may be required * This job description is subject to change at any time and employee will be given additional responsibilities as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Salary Range: $65,000 - $75,000

The consultant plays a key role in supporting project execution from start to completion under the guidance of leadership. Their responsibilities include participating in analysis and problem-solving tasks, assisting in the day-to-day work of the engagement team, and learning to manage client relationships. They are expected to actively participate in professional development activities and seek coaching opportunities to enhance their skills and expertise.Success FactorsResponsibilities Support the execution of consulting engagements of clients across multiple industries under the supervision of a senior consultant or manager; contribute to ensuring work is completed on time and within budget Assist in planning engagement objectives and strategies that comply with professional standards and address risks Gain understanding of the scope of the engagement and provide input based on supervisory feedback Participate in the presentation of engagement results under the guidance of senior staff Assist in client site visits (if needed) and learn to manage inquiries and assignments Respond to client calls and emails in a timely manner with a solution-oriented approach, under the supervision of a manager Support business development and community activities to help identify and research opportunities on new and existing clients Contribute to the growth of the team's internal and external network and relationships Support the development of the service line by assisting the leadership team in advancing thought leadership and client development Align with the company's values and its mission and long-term vision Assist in ensuring client deliverables are met within expectations and learn how to handle any issues that may arise Stay updated on local and national business and economic issues Participate in continuous learning activities and active research to improve and develop technical expertise People Management/Relationships Treat everyone with respect Ability to handle difficult conversations with team members regarding performance and development Team player; successfully adapt to different personalities and working styles Proactively and effectively communicate information regarding status issues to team members both written and oral Hold self and others accountable for assigned work; seek and provide continuous feedback to learn and develop in role; change oriented with flexible approach Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required Knowledge, Skill and/or Ability Strong verbal and written communication skills, to effectively interface with clients, firm management and team members with varied technical aptitudes Creative and innovative approach around concepts and projects Demonstrated customer service orientation, intellectual curiosity, and listening skills Proficient in setting priorities, managing multiple projects, overcoming obstacles, and utilizing organizational skills to accomplish tasks quickly Problem solving skills; ability to shift focus and adapt to changes Education, Experience and Certifications Bachelor's degree in related field of business; Master's degree a plus 2+ years experience in consulting field with understanding of core accounting and finance principles (consideration given to relevant experience in accounting or finance areas) Certification and/or recognition from industry professional organizations preferred Working knowledge of Microsoft Office suite products, strong analytical knowledge in Excel and other analytical/data modeling software a plus Ability to demonstrate creative problem solving skills and intellectually curious/motivated to develop professionally through continuous learning Excellent attention to detail with the ability to manage multiple projects within restricted timelines Essential Functions Must be able to remain in a stationary position as needed The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery etc. Constantly operates a computer and other office productivity machinery, such as an adding machine, copy machine, and computer printer Ability to communicate in a professional manner and exchange information with internal and external team members/vendors as needed Ability to lift/carry up to 20 pounds Ability to work outside of normal business hours and weekends as needed Ability to travel to other office locations as needed, overnight travel may be This job description is subject to change at any time and employee will be given additional responsibilities as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Salary Range: $65,000 - $75,000

SEI's Wealth Advisor business is growing the Client Team to continue to accelerate business growth. To support this expansion, SEI is seeking a qualified Client Experience Associate to join the team. This professional will directly partner with a senior Business Development professional and focus efforts on driving engagement and sales development with SEI's evolving suite-of-solutions and services across the Registered Investment Adviser (RIA) channel of SEI's Wealth Advisor business. The role is responsible for, to varying degrees, acquisition/onboarding/activation of new client relationships, continued development and increasing share-of wallet of existing client relationships, client retention, and service and operational experiences to drive continued growth. This is an excellent opportunity for a growth-minded professional seeking a fast-paced and diverse work environment, who is passionate about problem-solving, leading change and learning through direct experience and coaching. This role reports to the Managing Director of the RIA Channel and works directly with a dedicated senior Business Development professional and cross-functionally across the Sales, Marketing, Product and Service organizations of the business. Together, you will be responsible for territory growth goals and overseeing the totality of business development, relationship management, account management, and experience for advisor-client firms in the territory. This role is SEI Headquarters-based in the Oaks, Pennsylvania Global Headquarters. What you will do: Serve as the primary internal point-of-contact for both new and current firms, leading client and account management for SEC-registered RIA firms, in the RIA channel of SEI's Wealth Advisor Business. Work in coordination with partner senior Business Development professional to drive territory strategy planning. Proactively engage clients and prospective-clients, led by online-meetings, telephone and email, and virtual presentations, to drive sales agendas and support advisor-client's full engagement health. Influence the development and activation of advisor- and firm-client relationships at all stages in the buying journey. Shape and implement sophisticated, diverse and collaborative growth agendas, with a focus on motivating prospective-clients to embrace change and convert business. Through mastery of SEI's suite-of-solutions, educate and persuade with a process to support clients in their engagement with SEI, across custody, technology, asset management and business-centric solutions. What we need from you: A minimum of 2 years of experience in financial services client sales and service support, with direct experience in RIA channel sales strongly preferred. Bachelor's degree in Business, Finance, Economics or in a related field, or minimum of 2 years' SEI experience in lieu of degree. Current NASAA Series 65 or Series 66 license or ability to acquire within 90 days. Experience in multi-channel communication mediums, including individual face-to-face interactions, in-person one-to-many presentations, virtual one-to-many presentations, live video, recorded video, phone and email. Outstanding time-management and organizational skills, plus the track record of exceeding expectations. Talent to thrive in a fast-paced environment and work both within a team and independently as a self-starter, and a willingness to learn and be mentored. Ability to influence decision-making and tackle problems, thinking critically and collaboratively. Excellent written and verbal communications skills with a track record in buyer satisfaction. This position is SEI Headquarters-based in the Oaks, Pennsylvania Global Headquarters with limited travel. What we would like from you: Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information: ************ SEI's competitive advantage: To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about. Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more. We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more… After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks. SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. AI Acceptable Use in the application and interview process: SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.

SEI's Wealth Advisor business is growing the Client Team to continue to accelerate business growth. To support this expansion, SEI is seeking a qualified Client Experience Associate to join the team. This professional will directly partner with a senior Business Development professional and focus efforts on driving engagement and sales development with SEI's evolving suite-of-solutions and services across the Registered Investment Adviser (RIA) channel of SEI's Wealth Advisor business. The role is responsible for, to varying degrees, acquisition/onboarding/activation of new client relationships, continued development and increasing share-of wallet of existing client relationships, client retention, and service and operational experiences to drive continued growth. This is an excellent opportunity for a growth-minded professional seeking a fast-paced and diverse work environment, who is passionate about problem-solving, leading change and learning through direct experience and coaching. This role reports to the Managing Director of the RIA Channel and works directly with a dedicated senior Business Development professional and cross-functionally across the Sales, Marketing, Product and Service organizations of the business. Together, you will be responsible for territory growth goals and overseeing the totality of business development, relationship management, account management, and experience for advisor-client firms in the territory. This role is SEI Headquarters-based in the Oaks, Pennsylvania Global Headquarters. What you will do: * Serve as the primary internal point-of-contact for both new and current firms, leading client and account management for SEC-registered RIA firms, in the RIA channel of SEI's Wealth Advisor Business. * Work in coordination with partner senior Business Development professional to drive territory strategy planning. * Proactively engage clients and prospective-clients, led by online-meetings, telephone and email, and virtual presentations, to drive sales agendas and support advisor-client's full engagement health. * Influence the development and activation of advisor- and firm-client relationships at all stages in the buying journey. * Shape and implement sophisticated, diverse and collaborative growth agendas, with a focus on motivating prospective-clients to embrace change and convert business. * Through mastery of SEI's suite-of-solutions, educate and persuade with a process to support clients in their engagement with SEI, across custody, technology, asset management and business-centric solutions. What we need from you: * A minimum of 2 years of experience in financial services client sales and service support, with direct experience in RIA channel sales strongly preferred. * Bachelor's degree in Business, Finance, Economics or in a related field, or minimum of 2 years' SEI experience in lieu of degree. * Current NASAA Series 65 or Series 66 license or ability to acquire within 90 days. * Experience in multi-channel communication mediums, including individual face-to-face interactions, in-person one-to-many presentations, virtual one-to-many presentations, live video, recorded video, phone and email. * Outstanding time-management and organizational skills, plus the track record of exceeding expectations. * Talent to thrive in a fast-paced environment and work both within a team and independently as a self-starter, and a willingness to learn and be mentored. * Ability to influence decision-making and tackle problems, thinking critically and collaboratively. * Excellent written and verbal communications skills with a track record in buyer satisfaction. * This position is SEI Headquarters-based in the Oaks, Pennsylvania Global Headquarters with limited travel. What we would like from you: * Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information: ************ SEI's competitive advantage: To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about. Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more. We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more… After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks. SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. AI Acceptable Use in the application and interview process: SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.

The Client Services Support Specialist plays a critical internal role in supporting the execution of direct marketing campaigns. This position works exclusively with internal teams, including Client Services, Production, Warehouse, Content Development, and Finance, to ensure jobs are produced, mailed, and reported accurately and on schedule. The ideal candidate will demonstrate exceptional attention to detail, strong organizational skills, and the ability to communicate clearly and effectively with internal teams. This role requires a high degree of accuracy, quality, and accountability throughout the job-from material receipt through end\-of job reconciliation. Essential Functions: Job Setup, Samples, and Quality Control: Prepare physical and digital samples of mail packages for review and production, including cutting, folding, inserting, and assembly. Measure package attributes (size, weight) and accurately record specifications in control systems. Create sample packages with clear visual instructions for production teams. Verify address placement, barcode clearance, and personalization accuracy on all panels. Review Ready\-to\-Mail (RTM) packages for quality, ensuring proper cuts, folds, print, and coding. Perform secondary reviews of job instructions to confirm accuracy and adherence to client specifications. Job Instructions and Internal Documentation: Create, review, and update detailed job instructions in internal systems for lettershop and production teams. Generate support documents, sample instructions, and RTM documentation to ensure correct job execution. Verify drop schedules for accuracy regarding quantities, mail class, mail dates, and permits. Material and Production Coordination: · Log daily material deliveries from Bills of Lading (BOLs) received from the warehouse. · Ensure materials are delivered on time and in the correct quantities. · Verify that envelopes and components meet specifications, escalating discrepancies. · Collaborate with Client Services, Production, Warehouse, and Content teams to resolve issues and keep schedules on track. Mail Tracking and Reconciliation · Track mail statements to ensure mailing activity meets job schedules and client expectations. · Follow up with internal departments when mail statements or confirmations are delayed or missing. · Perform end\-of\-job postage reconciliation by kit and total job, ensuring accuracy of quantities, tiers, and costs. · Assist with reporting and documentation related to mailing activity and job completion. End\-of\-Job Reporting and Disposition: Verify post\-mail material counts with the warehouse to ensure accuracy. Prepare and follow up on material disposition reports for timely resolution. Generate internal and client reports related to postage, reconciliations, production, invoicing, and inventory. Additional Responsibilities: Works toward continuous improvement and expertise in Direct Mail. Complies with company policies and procedures. Promotes company values and culture. · Work a modified schedule as needed. Carry out additional tasks as assigned. Requirements Essential: · Attention to detail, consistently delivering accurate and error\-free work · Excellent written and verbal communication skills to facilitate effective collaboration within teams · Ability to follow detailed instructions and uphold quality standards in a fast\-paced production environment · Strong organizational skills, effective time management, and prioritization of tasks · Comfortable working with physical materials, samples, and production documentation · Proficient in using internal job tracking systems and standard office tools such as Excel, PDFs, and shared directories · Capable of working independently while supporting multiple internal teams · Willingness to take on responsibilities and challenges. · Reliability and dependability. · Highest quality standards for own work. · Ability to adapt easily in rapidly growing operations. Preferred: · Experience in direct marketing, print production, lettershop, or mailing operations · Familiarity with postal requirements, mail classes, and production workflows · Experience with job control or production management systems · High school diploma or equivalent required. Bachelor's or an Associate's degree in business or any other related study preferred. · Two or more years of experience working in a product support, project coordination, client services, or similar role is desired. · This position is an on\-site role with no remote or work\-from\-home opportunities. · This position may require lifting materials or mail products to 25 lbs. Benefits *New Associates become eligible for benefits the 1 st of the month following 60 days! · Medical (2 plan designs to choose from) · Dental · Vision · Life & Disability Insurance Options · 401K with employer match program "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"7664089","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Job Opening ID","uitype":111,"value":"1725"},{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"Work Experience","uitype":2,"value":"0\-1year"},{"field Label":"City","uitype":1,"value":"Kutztown"},{"field Label":"State\/Province","uitype":1,"value":"Pennsylvania"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"19530"}],"header Name":"Client Services Support Specialist","widget Id":"***********2507263","is JobBoard":"false","user Id":"***********7977117","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"***********5010365","FontSize":"12","google IndexUrl":"https:\/\/jetsonmarketing.zohorecruit.com\/recruit\/ViewJob.na?digest=1fThyoUByVYN0ffKhmmG4yx.YGJ4HazbT410IKox0n0\-&embedsource=Google","location":"Kutztown","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"56l1h542958d**********1be979ea727807b"}

Summary: Operates telephone system by answering incoming calls, scheduling appointments and directing all other callers to appropriate personnel to ensure Patient Care Excellence by performing the following duties. Essential Functions: • Schedules patient appointments, determining between urgent and non-urgent injuries. • Answers incoming telephone calls and responds accordingly and/or directs caller to appropriate personnel. • Receives and conveys detailed and descriptive messages from patients and directs to appropriate personnel. • Answers questions about organization and provides callers with address, directions, and other information. • Other duties may be assigned. Qualifications Qualifications: • High school diploma or general education degree (GED). One-year related experience and/or training; or equivalent combination of education and experience. • Ability to multitask and maintain professional telephone etiquette. • Computer Database software and Internet software. • Problem solving skills in standardized situations. • Ability to work accurately and efficiently. • Excellent verbal and written communication skills. • Knowledge of medical terminology helpful. • Prior customer service representative experience required. • Knowledge of 3rd party insurance and medical office experience helpful. • Prior experience in an orthopaedic setting helpful. OAA Orthopaedic Specialists has been the preferred choice of the Lehigh Valley for comprehensive orthopaedic care for over fifty years. Our mission is to be the region's premier medical provider focused exclusively on orthopaedic care. To achieve this mission, OAA Orthopaedic Specialists seeks to employ individuals that strive to put the needs of our patients first and foremost. With internationally renowned physicians, state-of-the-art technologies, and various locations, OAA is home to some of the area's best and brightest employees. Our employees strive to provide a quality patient-centered experience to our patients and their families. OAA offers a great benefits package to include Health/Dental/Vision, Company paid Life/LTD and AD&D insurance, paid vacation, holiday, and sick leave, and a 401(k) plan. As the COVID-19 pandemic continues to impact the world, it is our responsibility to help keep our employees, customers, patients, partners, communities, and the world healthy and safe. To preserve our ability to nourish the world in a safe and responsible way all CDC guidelines are in place and being followed.

Full-time position currently available in Quakertown, PA. As a CSC Customer Service Representative I, you will serve as the first point of contact for customers seeking assistance with their banking inquiries and concerns. Your primary responsibility is to provide exceptional customer service by addressing their questions, resolving issues, and promoting bank products and services. You will handle a wide range of customer interactions via phone and email, ensuring a positive customer experience and upholding the bank's reputation for excellence. Key Functions: * Customer Support: Respond promptly and professionally to customer inquiries and concerns via phone and email channels. * Issue Resolution: Efficiently and accurately resolve customer issues, including but not limited to account inquiries, transaction disputes, and technical difficulties. * Product Promotion: Educate customers about the bank's products and services, promoting cross-selling and upselling opportunities when appropriate. * Account Maintenance: Assist customers with account maintenance tasks such as password resets, account updates, and address changes. * Compliance: Ensure all interactions and transactions comply with bank policies, procedures, and regulatory guidelines. * Quality Assurance: Meet or exceed established performance metrics, including call quality, response time, and customer satisfaction. * Continuous Learning: Stay informed about the bank's products, services, and industry trends to provide up-to-date information to customers. * Team Collaboration: Collaborate with team members and other bank departments to resolve complex customer issues and improve overall customer service. * Feedback: Provide feedback and insights to management regarding common customer issues and potential process improvements. General Duties and Responsibilities: * Models Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate. * Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner. * Must have strong Product Knowledge skills to evaluate customer needs using open-ended questions and refers customers to the appropriate resource. * Researches and resolves customer problems in a positive and efficient manner. * Assists customers with account information and responds to customer inquiries daily. Reviews, verifies, and executes customer transactions including fund transfers, loan/CC payments, contact information changes, stop payments/written statements of unauthorized debits, VCC maintenance (including disputes, increases, hot cards, warm cards, etc) and orders, MCD increases/inquires, check orders, ACH inquiries, and fraud prevention. Provides navigational assistance with online, mobile and telephone banking. * Follows proposed department schedules and operating policies & procedures as required. * Brings an overall positive attitude to work every day to boost morale within the Department. (Cultivating Culture, Team building, etc.). * Completes assigned compliance training in a timely manner and demonstrates the ability to apply training to their duties and responsibilities. * Required availability of all operating department hours which can include holidays and weekends. * Supportive of community through involvement and participation in local volunteer and/or charitable organizations. * Assumes additional job-related duties as requested. Required Training, Experience, and Education: * Successful experience working with customers and co-workers. * Must complete basic CSR training within the first 6 months of employment. * Must complete additional CSR training requirements as recommended by CSC Manager. * Communication skills that model QNB's sales efforts; including the ability to identify and fulfill customers' current and future needs. * Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent. * Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures. * Must successfully complete Banking of Fundamentals within the first 18 months of employment. * This position may require compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. * Must fulfill the Continuing Education/Training checklist requirements annually, after first 18 months of employment. Desirable Knowledge, Abilities, and Skills: * Previous or current bank experience. * Customer Service experience in a call center environment. Department Hours: The ideal candidate for this position is expected to be available to work any shifts during the hours that the department is open for business. Hours for this department are: Monday to Friday - 8:00 a.m. to 7:00 p.m. Saturday - 8:30 a.m. to 4:00 p.m.

Sofidel America is a leading manufacturer of tissue products for domestic and hygienic use, committed to sustainability, innovation, and operational excellence. We are seeking a Spare Parts Warehouse Process Specialist to support and enhance warehouse processes that ensure efficiency, accuracy, and reliability in spare parts management. The Spare Parts Warehouse Process Specialist supports warehouse operations related to receiving, storing, and dispatching spare parts. This role assists in developing and implementing process controls, optimizing workflows, supporting inventory systems, and ensuring standardized procedures across multiple locations, contributing to continuous improvement and operational excellence. Key Responsibilities: Support the Line Manager in identifying operational risks and designing preventive controls Implement optimized workflows for receiving, storage, and dispatching spare parts Assist in drafting standardized procedures for warehouse activities to improve consistency Support efficiency improvements within warehouse operations to enhance accuracy and responsiveness Execute control measures to ensure spare parts accuracy and service quality to internal users Apply lean manufacturing principles to reduce lead times and optimize resource utilization Assist in implementing advanced inventory control systems to support real time decision making Organize and deliver training for warehouse staff to reinforce compliance and continuous improvement Liaise with the Spare Parts Codification Office to resolve codification issues Manage user accounts and access control within the warehouse system Support the Line Manager in managing warehouse operations within the Group management system Participate in cross plant coordination to standardize processes across the Group Requirements: Bachelor's Degree in Economics, Management Engineering, or a related field Strong critical thinking and problem-solving abilities Ability to adapt, organize tasks effectively, and manage time well SAP experience is a plus Availability to travel as needed What Sofidel Offers: Competitive compensation Comprehensive benefits including medical, dental, vision, paid time off, and a competitive company match on 401k A collaborative and stable work environment with opportunity for growth Opportunity for professional growth within a global organization Dynamic and team oriented work environment Access to Sofidel's Language Learning Equal Opportunity Employer: Sofidel America is an equal opportunity employer and does not discriminate based on any protected status. All qualified applicants are encouraged to apply.

Responsible for processing incoming and outgoing wire transfer payments for the bank, research and respond to any wire related inquiries received from other banks or financial institutions and follow loss prevention procedures for all incoming and outgoing wires. Education and Experience Minimum of a High School Diploma 3+ years operational experience in banking or financial industry Licenses and Certifications CAMS certification preferred All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability. This is not an employment agreement or contract, implied or otherwise. Unity Bank maintains "at will" employment. This document describes the position currently available. It is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Unity Bank reserves the right to modify duties or s at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload. Unity Bank is committed to the principles of equal employment opportunity and prohibits discrimination in hiring, promotion and terms and conditions of employment on the basis of race, creed, color, national origin/nationality, ancestry, religion/religious practices or observances, age, sex, gender identity or expression, affectional or sexual orientation, marital status, civil union status, domestic partnership status, disability or perceived disability, atypical hereditary cellular or blood trait, genetic information, and status as a veteran or disabled veteran of, or liability for service in, the Armed Forces of the United States. Unity Bank commits to making reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities and qualified disabled veterans provided the individual is able to perform the essential functions of the job , unless such accommodation would impose an undue hardship upon Unity Bank. A qualified employee or job applicant with a disability may request a reasonable accommodation by contacting Unity Bank's human resources department.

Legend Biotech is a global biotechnology company dedicated to treating, and one day curing, life-threatening diseases. Headquartered in Somerset, New Jersey, we are developing advanced cell therapies across a diverse array of technology platforms, including autologous and allogenic chimeric antigen receptor T-cell, T-cell receptor (TCR-T), and natural killer (NK) cell-based immunotherapy. From our three R&D sites around the world, we apply these innovative technologies to pursue the discovery of safe, efficacious and cutting-edge therapeutics for patients worldwide. Legend Biotech entered into a global collaboration agreement with Janssen, one of the pharmaceutical companies of Johnson & Johnson, to jointly develop and commercialize ciltacabtagene autolecuel (cilta-cel). Our strategic partnership is designed to combine the strengths and expertise of both companies to advance the promise of an immunotherapy in the treatment of multiple myeloma. Legend Biotech is seeking an Operations Specialist as part of the Technical Operations team based in Raritan, NJ. Role Overview This position will be responsible for providing operational support to the cGMP Clinical and Commercial Cell Therapy Manufacturing plant. This individual will partner with Technical Operations in support of personalized cell therapy production through safe and compliant manufacturing operations according to cGMP requirements. The individual will be responsible for driving and implementing a wide variety of improvements, ensuring alignment in support of the overall objectives and priorities of the plant. The role will require communication, coordination and collaboration across relevant cross functional groups to enable robust production, testing and release of product to patients. Key Responsibilities Provides general support to all Operating Areas, e.g. Manufacturing, Warehouse, Logistics, Support Labs. Collaborates with Technical Operations who are responsible to provide process knowledge and expertise in support of GMP investigations, change controls, document control, process improvement, process validation and data management. Partners with Operational Excellence to implement improvements. Writes, reviews, owns and updates SOPs. Owns, provides assessments and takes actions in support of change controls. Owns CAPAs and associated project plans. Supports events such as Root Cause Analysis (RCAs) and FMEAs. Participates in kaizens and other project initiatives. Supports any business improvement efforts. Supports permanent inspection readiness and actively supports internal audits and regulatory inspections. Provides input to studies related to process improvement and implementation of new manufacturing technologies and associated protocols. Provides input and supports improvements related to the aseptic environment and technique. Job duties performed routinely require exposure to and handling of biological materials and hazardous chemicals. Distance visual acuity of at least 20/40 (Snellen) in both eyes without corrective lenses or visual acuity corrected to 20/40 (Snellen) or better with corrective lenses. Color Perception both eyes 5 slides out of 8. Requirements BS/BA required in technical discipline: Engineering, science or similar field. GMP Manufacturing, Warehouse and Logistics experience in the biotech/biopharma industry. Cell/Gene Therapy cGMP manufacturing experience preferred. Fundamental understanding of Lean principles and tools, Lean Six Sigma Green desirable. 3+ years of experience leading and/or supporting improvement or remediation efforts. Strong understanding and proven application of problem solving tools and techniques. Demonstrated experience ownings SOPs, change controls, investigations, CAPAs and other quality system actions. Ability to engage all levels of the organization, from site leadership to the shop floor. Proven experience working and leading in a matrix environment. Able to manage shifting priorities to meet critical deadlines in a fast paced and dynamic, growing environment. Strong ownership skills and ability to work independently. Strong analytical, problem solving and critical thinking skills. Excellent organizational and communication skills. An ability to build strong partnerships and effectively integrate with external collaborators to drive projects/programs forward in a matrixed environment. Ability to work independently and successfully, prioritize and manage multiple tasks simultaneously, integrate cross-functional issues and balance competing priorities effectively. Clear and succinct verbal and written communication skills with an attention to detail and the ability to follow procedures. Knowledge of cGMP regulations and FDA guidance related to manufacturing of cell based products. Physical dexterity sufficient to use computers and documentation. Solution-oriented mentality, capable of developing new procedures and alternate paths to overcome identified opportunities for improvement. #Li-DD1 #Li-Onsite The base pay range below is what Legend Biotech USA Inc. reasonably expects to offer at the time of posting. Actual compensation may vary based on experience, skills, qualifications, and geographic location. The company reserves the right to modify this range as needed and in accordance with applicable laws. Performance-based bonus and/or equity is available to employees in eligible roles. The anticipated base pay range is:$75,972-$99,713 USD Benefits Benefits include medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer eight (8) weeks of paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and eleven (11) company holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work. Please note: These benefits are offered exclusively to permanent full-time employees. Contract employees are not eligible for benefits through Legend Biotech. EEO Statement It is the policy of Legend Biotech to provide equal employment opportunities without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other protected characteristic under applicable federal, state or local laws or ordinances. Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company. Legend may adjust base salary or other discretionary compensation at any time based on individual, team, performance, or market conditions. For information related to our privacy policy, please review: Legend Biotech Privacy Policy.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Salary:$17.00 - $20.00 per hour Details The Operations Specialist is responsible for providing top level customer service to internal and external clients as it relates to branch location's clinical operational support activities. Essential Job Functions Billing Activities: * Conducting all billing via Aveanna policies and procedures. * Conducting/managing monthly insurance verifications for all active clients receiving therapy or private duty nursing. * Requests Private Insurance Authorizations when applicable * Verifies payer information and benefit plans for new clients and communicates information to location management * Manages Pending Report to keep total in line with Regional expectations * Uses Accounts Receivable report to identify patients where we have collections issues and develop plan for correction Office Support Activities: * Scanning and/or filing of documentation and records * Assist in answering of incoming calls and ensuring accurate messages are taken and given to the appropriate staff member * Mail distribution to appropriate staff member or department * Process invoices according to branch location guidelines Office supply orders * Perform special projects as needed Requirements * High school diploma or GED * Proficient typing skills * Proficient Microsoft Office skills Preferences * Previous medical billing experience * Private duty, home care or health care company experience * Advanced Microsoft Excel skills * Two (2) years general office experience Other Skills/Abilities * Must maintain company and employee confidentiality at all times * Must maintain professional boundaries at all times * Ability to remain calm and professional in stressful situations * Attention to detail * Time Management * Effective problem-solving and conflict resolution * Excellent organization and communication skills Physical Demands * Must be able to speak, write, read, and understand English * Occasional lifting, carrying, pushing, and pulling of up to 25 pounds * Prolonged sitting, walking, standing, bending, kneeling, reaching, twisting * Must be able to sit and climb stairs * Must have visual and hearing acuity Environment * Performs duties in an office environment with occasional field visits during agency operating hours * Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Vaccination Requirements As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

LabCorp is seeking aSpecimen Processing Specialistto join our team in Raritan, NJ. This position will work with internal customers, patients & physician offices to ensure that all patient care needs are addressed accurately and efficiently. The Referrals Specialist will provide product education and handle a wide variety of questions while providing market leading services. The ideal candidate will be passionate about improving health and improving lives. Pay Range: $18.25-$22/hr. All job offers will bebased on a candidates skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data. The schedule for this position will be: Monday to Friday 10:00pm-6:30am with alternating Saturdays. All job offers will bebased on a candidates skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.For more detailed information, pleaseclick here. Job Duties/Responsibilities Act a liaison between the lab, clients, and patients. Resolve internal & external Customer requests via calls, instant messenger & email communications. Communicates with customers in respectful and professional manner. Work in multiple databases to research complex issues and questions. Provide customer education and information as needed. Review test forms for accuracy and report any discrepancies. Prepare and triage specimens for analysis. Accurately identify and label specimens. Pack and ship specimens as necessary. Prepare and store excess specimen samples. Requirements High School Diploma or equivalent. Prior medical/clinical laboratory experience is preferred. Comfortable handling biological specimens. Ability to accurately identify specimens. Experience working in a team environment. Strong data entry and organizational skills. High level of attention to detail. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit ouraccessibility siteor contact us at Labcorp Accessibility. Formore information about how we collect and store your personal data, please see our Privacy Statement. RequiredPreferredJob Industries Other

NHCLV is currently seeking to add another Integrated Services Specialist to our Team! The Integrated Services Specialist provides integrated services to patients with identified needs related to psychosocial needs, medical, behavioral health, and opiate use disorder services. This individual will have the ability to work in collaboration with care teams on cases, assess patients and coordinate integrated services to include screenings, assessment, evaluation of needs, care plan development as needed, and linkage to referrals in the health center and community. This individual serves as an advocate and liaison for and on behalf of patients' rights and benefits associated with Compass/Medicaid applications, Affordable Care Act, PENNIE, as needed along with any other referral system. This is not a full job description. Location and hours are according to patient needs and include evening and Saturday hours. Qualifications * Must have at least two years' experience in Public Health, Outreach, Social Work or related field. * Working knowledge of the PENNIE, CHIP, and the COMPASS benefit application is preferred. * Degree in Social Work, Public Health, Public Administration, or similar field from an accredited college or university preferred. * Strong oral and written communication skills. * Ability to work effectively and professionally in a fast-paced environment. * Knowledge of and ability to work and engage with the uninsured, under-served and under-represented populations. * Must have strong computer skills. * Spanish and English bilingual strongly preferred NHCLV offers an excellent benefit package for full-time employment that offers medical, dental, vision, 8 paid holidays, PTO, a 403b Retirement plan and Employer paid Life, STD and LTD after one year of employment. If you have the skills and experience listed and are looking for a great agency to work at where you can make a difference in the community you serve, this might be a great fit for you! Please apply to find out more information. PA Child Abuse, PA Criminal and FBI Clearances.

Job Description Are you looking for a role where you can genuinely make a difference in people's lives every single day? Highstreet Insurance is seeking a warm, dedicated Insurance Client Specialist to join our close-knit team right here in Hatfield, Pennsylvania. We're not just an insurance agency; we're a trusted partner for our community, committed to providing exceptional service and peace of mind. This is a fantastic opportunity to grow your career in a supportive, in-office environment where your contributions are truly valued. You'll be the friendly voice and helpful hand for our clients, guiding them through their insurance needs, answering their questions, and ensuring they feel secure and well-cared for. If you have a passion for service and are fluent in both English and Spanish, we would be absolutely delighted to hear from you! Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Responsibilities Answer incoming calls and emails from clients with a friendly and professional demeanor. Assist clients with policy inquiries, making necessary updates and changes. Guide clients through the claims process, providing clear explanations and support. Help clients understand their insurance coverage and identify potential needs. Process policy endorsements, renewals, and new business applications accurately. Maintain client records with attention to detail in our agency management system. Requirements Fluency in English and Spanish (Bilingual Preferred). Previous experience in a customer-facing role. Excellent communication and active listening skills. Proficiency in basic computer applications and data entry. A genuine desire to help others and solve problems. Ability to manage multiple tasks efficiently in a busy office setting. P&C License preferred, not required for hire. Licensing to be done within the first 6 months

Job Description FUNCTION: The Customer Service Center Representative is responsible for providing exemplary customer service to incoming callers through various delivery channels, including the telephone and internet. GENERAL DUTIES AND RESPONSIBILITIES: Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner. Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource. Opens, closes, and services every type of deposit product. Completes consumer loan applications. Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities. Assumes additional job-related duties as requested. REQUIRED TRAINING, EXPERIENCE, AND EDUCATION: Successful experience working with customers and co-workers. Must complete basic CSR training within the first 6 months of employment. Must complete CSR requirement checklist within 12 months of hire. Communication skills that model QNB's sales efforts; including the ability to identify and fulfill customers' current and future needs. Requires excellent reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures. Must successfully complete ABA Banking Fundamentals within the first year of employment. Must fulfill re-certification requirements for CSR annually. DESIRABLE KNOWLEDGE, ABILITIES, AND SKILLS: Operate standard office and phone equipment, including an adding machine, possess keyboarding and standard computer skills (i.e. Outlook, Word, Excel). Previous or current banking experience. DEPARTMENT HOURS: 8:00 a.m. to 7:00 p.m. Monday through Friday 8:30 a.m. to 4:00 p.m. Saturday

Responsible for processing incoming and outgoing wire transfer payments for the bank, research and respond to any wire related inquiries received from other banks or financial institutions and follow loss prevention procedures for all incoming and outgoing wires. Education and Experience Minimum of a High School Diploma 3+ years operational experience in banking or financial industry Licenses and Certifications CAMS certification preferred All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability. This is not an employment agreement or contract, implied or otherwise. Unity Bank maintains "at will" employment. This document describes the position currently available. It is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Unity Bank reserves the right to modify duties or s at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload. Unity Bank is committed to the principles of equal employment opportunity and prohibits discrimination in hiring, promotion and terms and conditions of employment on the basis of race, creed, color, national origin/nationality, ancestry, religion/religious practices or observances, age, sex, gender identity or expression, affectional or sexual orientation, marital status, civil union status, domestic partnership status, disability or perceived disability, atypical hereditary cellular or blood trait, genetic information, and status as a veteran or disabled veteran of, or liability for service in, the Armed Forces of the United States. Unity Bank commits to making reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities and qualified disabled veterans provided the individual is able to perform the essential functions of the job , unless such accommodation would impose an undue hardship upon Unity Bank. A qualified employee or job applicant with a disability may request a reasonable accommodation by contacting Unity Bank's human resources department.