Service specialist jobs in Rogers, AR - 257 jobs

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Customer First Advocates must demonstrate a positive attitude and a strong willingness to learn and grow within the company. The position requires excellent verbal communication skills, as the primary responsibility will be assisting customers over the phone by answering questions, resolving issues, and providing support courteously and efficiently. Candidates must also have the flexibility to work varying schedules, including Saturdays, to meet the needs of our customers and team. Essential Job Duties and Responsibilities: * Answering customer service phone calls. * Review documentation sent in via email or through Origin tool to make decisions on cases. * Willingness to do other tasks as they arise. Required Skills, Knowledge & Abilities: * The ideal candidate will have: * Strong math and computer skills * A positive attitude * The ability to work effectively with clients at all stages of the process * The ability to calmly and professionally handle dissatisfied clients and offering thoughtful solutions. Compensation: $15.75 - $17.75 hourly Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Role Description/Summary The purpose of this role is to accurately receive, process, and maintain customer orders while working with the logistics manager to ensure the alignment of orders, plant supplies, and carrier capabilities. This position also partners with accounting to identify and correct order discrepancies. Essential Job Functions - Must be able to perform these tasks with or without reasonable accommodations. 1. Ensure all customer orders, PO's, BOL's, and POD's are in alignment and sent through for invoicing daily 2. Receiving customer orders, and ensuring accuracy within the ordering and accounting software 3. Help maintain alignment between customers, their orders, the carriers, and the complex shipping out the eggs 4. Helping with customer pricing and future business Other Responsibilities 1. Being available for the designated weekend/evening rotation. Required Qualifications - Education/Experience/Knowledge/Skills/Abilities 1. High school diploma or equivalent 2. Working knowledge of Microsoft Office products including Excel, Word, and Outlook 3. Detail-oriented and able to accurately and efficiently enter customer information 4. Demonstrated ability to manage multiple demands and communicate effectively via email 5. Demonstrated ability to effectively speak, read, and write in English. 6. Demonstrated ability to effectively work with other team members 7. Demonstrated ability to effectively communicate with others including leaders, other team members, and customers Rotating weekends Designated CSR will be tasked with handling weekend customer support issues, including BOL corrections, carrier delays, shortages and product rejections. **Pay starts at $20 per hour.

Student Engagement Specialist Assist teachers with monitoring of the learning center and facilitating students' learning progress. Qualifications: Education/Certification: Must be a high school graduate or hold a General Educational Development (GED) certificate Obtain an Associate's Degree or Higher Complete two years of study at an institution of higher education OR (In Arkansas, 60 college credit hours are required.) Meet a rigorous standard of quality and be able to demonstrate, through formal State or local academic assessment, knowledge of and the ability to assist in instruction (In Arkansas, this must be met via the ETS Parapro Assessment and a minimum of 457 must b obtained.) Have experience working with students or parents as approved by the employing superintendent Experience may be work in church related schools, day camps, youth groups, private schools, licensed day-care centers, or similar experience; or Experience: 6+ months of experience working for Public or Private School. (preferred) Required Knowledge, Skills, and Abilities (KSAs): Passion for children. Ability and patience to work interactively with children. Basic knowledge of federal and state education laws. Computer literate. Strong organizational, time management, communication, and interpersonal skills. Able to learn and implement teaching curriculum software programs and instruct students on utilization. Able to follow verbal and written instructions. Excellent verbal and written communication skills. Ability to manage multiple priorities effectively. Ability to develop and maintain effective working relationships. Ability to travel as necessary. Responsibilities and Duties: Assist teacher or Coordinator in all areas of work. Implement instructional program and lesson plans under the supervisor of Coordinator or Teacher Assist with understanding assessments Assist teachers in checking daily goals to ensure work is being completed. Motivate students for maximum learning. Participate in faculty and professional meetings, educational conferences, and teacher training workshops. Inspire students with consistency, care, and interest to build students' self-esteem, and promote further success. Praise students, compliment them and encourage them in order to build character. Be able to facilitate activities that promote speaking, listening, reading, and writing in English. Perform special projects, during and after normal business hours, and other duties as assigned. All other duties as assigned by supervisor. Equipment Used: All equipment required to perform jobs duties and task previously described. Physical / Environmental Factors: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsive Education Solutions considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other legally protected status. Being authorized to work in the U.S. is a precondition of employment. ResponsiveEd is an Equal Opportunity Employer.

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Join Generations Bank as a Full-Time Loan Processing Specialist in Rogers and elevate your career in the fast-paced banking industry. This onsite position offers a dynamic work environment where you will engage in comprehensive risk analysis while collaborating closely with clients. You'll have the opportunity to process loan applications, utilizing state-of-the-art financial software to streamline procedures and enhance accuracy. Your role will be pivotal in building strong relationships with both clients and colleagues, reflecting our commitment to stewardship and customer-centricity. Immerse yourself in a culture that values accountability and communication, allowing you to thrive professionally. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, and Paid maternity and paternity leave. This is your chance to be part of a supportive team focused on delivering exceptional service and making a positive impact in the community. What would you do as a Loan Processing Specialist - Rogers As a new Loan Processing Specialist at Generations Bank in Rogers, you can expect a structured schedule from Monday to Friday, 8 AM to 5 PM. Your daily responsibilities will include reviewing and processing loan applications while conducting thorough risk analysis to ensure compliance with banking regulations. You will utilize advanced financial software to organize and track documentation, facilitating seamless transactions for our valued customers. Daily interactions with clients will be common, as you build relationships and address inquiries about the loan process. Keeping meticulous records and communicating effectively with team members will be essential to ensure smooth operations. You will also collaborate with underwriters and other departments to facilitate approvals and provide timely updates to clients. This role demands a high level of accountability and attention to detail as you navigate the intricacies of loan processing. Does this sound like you? To thrive as a Loan Processing Specialist at Generations Bank in Rogers, several key skills are essential. First and foremost, strong analytical abilities are crucial for conducting effective risk analysis and ensuring that all loan applications meet regulatory standards. Attention to detail is paramount; you will need to meticulously review documents and financial information to prevent errors that could impact clients or the bank. Excellent communication skills are necessary for building relationships with clients and collaborating with colleagues across departments. As you navigate client inquiries and process requests, your ability to convey information clearly will strengthen connections and foster trust. Additionally, strong organizational skills will help you manage multiple loan applications and deadlines effectively. A customer-centric mindset will guide your interactions, ensuring that you always prioritize client needs while maintaining professionalism and accountability. These skills combined will set you on the path to success in this dynamic role. At Generations Bank, we prioritize a diverse and talented group of people who are encouraged to bring their full self to work. We are committed to a common goal, serving our community. Our four core values are more than words. They are at the heart of everything we do. We believe a team with a strong culture and unified purpose is better in the long run. CORE VALUES ACCOUNTABILITY: We believe our work commitments should be done fully, and lending a hand to fellow team members isn't optional. RELATIONSHIPS: We believe when we treat our team and customers with humility, dignity, and pride we reach our highest potential. COMMUNICATION: We believe in proactively sharing ideas and information. STEWARDSHIP: We believe each team member should care for our assets and opportunities as if they were their own. Are you excited about this Loan Processing Specialist - Rogers job? As a new Loan Processing Specialist in Rogers, you can expect a structured and engaging workweek, Monday through Friday, from 8 AM to 5 PM. Your day-to-day responsibilities will include managing loan applications from start to finish, ensuring that all necessary documentation is collected and organized efficiently. You will conduct thorough risk analysis to determine the viability of each loan request while collaborating with clients to clarify any questions they may have. Utilizing financial software, you will input and process data accurately, ensuring all compliance standards are met. Daily tasks may also involve communicating with team members to resolve any issues and provide updates on loan statuses. Building relationships with clients through effective communication will be crucial, as you navigate the intricacies of loan processing and contribute to a customer-focused banking experience. Requirements for this job To thrive as a Loan Processing Specialist at Generations Bank in Rogers, you will need a blend of essential skills and a proactive mindset. Strong analytical abilities are crucial, as you will be required to conduct effective risk analysis on loan applications. Attention to detail is vital, ensuring that all documentation is accurate and compliant with banking regulations. Excellent communication skills are essential for building relationships with clients, allowing you to guide them through the loan process clearly and confidently. Proficiency in problem-solving will aid in addressing any challenges that arise during processing. Additionally, adaptability and a customer-centric approach will help you stay focused on client needs while navigating various aspects of financial software to track application progress. A team-oriented attitude will foster collaboration among colleagues, enhancing the overall efficiency of the loan processing workflow. In order to be considered for this role, you must have: High school diploma or equivalent (GED). 6 or more months of loan processing or loan assistant experience. Ability to perform the essential physical and mental demands of the job as listed in the attached "Full Job Description.". Join us! If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck! Applicants who are offered this role are required to submit to a background check including a criminal record check, employment, education verification, and drug screening.

The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on! Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors. To learn more about us click here. Job Description Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions. Why You'll Love It Here At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments. What You'll Do * Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients. * Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns. * Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care. * Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually. What We're Looking For * Customer-focused: You have a knack for connecting with people and delivering memorable service. * Cool under pressure: You excel in high-stress environments and think on your feet. * A team player: You thrive in a collaborative environment and are always ready to lend a helping hand. * Eager to learn: You're excited about continuous learning and professional development opportunities. Opportunities for Growth We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic. Benefits of Joining Us * Competitive pay * Ongoing education and training opportunities * A supportive, team-oriented work environment * The chance to make a real difference in the lives of pets and their people If you're ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today! Qualifications We're looking for: * Currently hiring for all shifts- day, swing, and overnight shifts available. * Experienced Receptionist with a minimum of 1-year veterinary experience preferred. * Compassionate and calm team-player. * The ability to multi-task. * Strong communication and customer service skills. * Highly organized and possess computer skills. * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: * Competitive wages * 3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work! * Paid sick leave for full and part-time employees * 2 weeks of maternity/paternity leave * Full vision/health/dental, 401k, and health savings plans * CE allowance for licensed and unlicensed employees * Paid Professional Dues if licensed * Quarterly Bonuses / Christmas Bonuses when eligible * Scrub allowance * Employee Assistance Program * Paid Bereavement Program * Tuition Assistance Program * PTO for full and part-time employees that is available to use after 90 days * Free vaccines for staff pets and excellent discounts on products and services * A fun environment that promotes teamwork, leadership skills, and training * We are caffeine addicts, so we do frequent runs to all the best coffee shops! * We have the best snacks - in fact, we are in the running for the largest snack cabinet out there! * 2 dollar shift differential for night shift. Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: **********************************************************

dunnhumby is the global leader in Customer Data Science, partnering with the world's most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro. dunnhumby is seeking a Shopper Insights Client Associate who expects more from their career to join our Walmart team in Bentonville, USA. You will be a trusted advisor for our retail and CPG clients, working side-by-side with them to ensure their success. Using customer insights, derived from our data platform, you will own and develop a client plan that delivers recognizable value, client satisfaction and return on investment. You will work with Walmart Merchants and their market-leading CPG partners to help them use Walmart customer insights to place the customer at the heart of their collaborative decision-making. What We Expect From You Mobility to be based in Bentonville Bachelor's degree in a relevant subject Great collaboration with colleagues Communication and presentation skills Problem solving and hypothesis thinking Setting up and onboarding current and new clients, delivering training and support Compiling, verifying accuracy and sorting information to prepare source data for our tools Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output Proactively improving our internal client processes What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

SUMMARY Under the supervision of the Recreation Program Supervisor, performs the daily operations and customer service for recreation services and facilities, by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reporting relationships, work assignments, and work schedules may be subject to change to meet City needs or operational requirements. Punctual attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned. Program and Event Coordination: * Provides program and event implementation, customer service, and general facility supervision for the Wellness Area at the Adult Recreation Center and surrounding areas. * Welcomes customers, answers phones and emails. * Schedules classes in the Active net software. * Ensures fitness classes operate effectively. * Track and record attendance in the fitness area, studio, and gymnasium. * Provides orientation for the gymnasium and fitness floor to members. * Assists in ensuring that the gymnasium, fitness area, fitness studio facilities remain a safe, clean environment for the public to utilize for recreational activities. * Organize fitness floor closets and equipment. * Sets up athletic equipment including but not limited to pickleball, badminton, and volleyball at the designated times. * Prepares and submits incident and accident reports that occur in the fitness area and gymnasium. * Completes basic bookkeeping, filing, and clerical duties. * Acts as lead for part time recreation workers at the wellness desk. * Implements Emergency Action Plan when necessary. * Track and record attendance in the aquatics area when fitness classes are taking place there. * Identify, remove, or minimize any potential hazards. Report all hazards that remain to supervisor. * Be able to assist in other facility areas as needed. * Performs a wide variety of other duties as assigned. * Opening and closing duties for the facility depending on shifts. * Completes light housekeeping including vacuuming, wiping equipment, and folding towels. * Issues sports equipment and locks to members. * Acts as lead staff in Wellness Area to include setting an example of excellence for other team members in that area. Community Engagement and Promotion: * Foster cooperation and teamwork among city recreation and non-recreation personnel. Customer Service and Communication: * Provide exceptional customer service and communication to members and the public. * Distribute department marketing materials to the public. Evaluation and Improvement: * Evaluate the effectiveness of recreation programs, areas, facilities, and services. * Participate in the development of the recreation budget and monitor the expenditure of department funds and record-keeping. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Minimum of an associate degree in Park and Recreation Administration or closely related field and/or training in Parks and Recreation management, including a minimum of one year of supervisory experience; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistics and the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must also have the ability to perform basic budget management. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Must have and maintain a valid driver's license, and the ability to obtain CPR and First Aide certification from the American Red Cross. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside-weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration. The noise level in the work environment is usually quiet. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes. * Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. * Develop and maintain working knowledge of current products and services offered by the company * Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. * Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include * Review all required documentation to ensure accuracy * Accurately process, verify, and/or submit documentation * Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles * Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) * Navigate through multiple online EMR systems to obtain applicable documentation * Enter and review all pertinent information in EMR system including authorizations and expiration dates * Meet quality assurance requirements and other key performance metrics * Pays attention to detail and has great organizational skills * Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. * Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. * Collaborate with the Operations Team on exceptions and solutions within workflow processes * Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies * Assist with various projects and tasks as needed for various unique processes * Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. * Participate in the effort to create training materials and train client engagement and service teams * Maintain patient confidentiality and function within the guidelines of HIPAA. * Completes assigned compliance training and other educational programs as required. * Maintains compliant with AdaptHealth's Compliance Program. * Perform other related duties as assigned. Competency, Skills and Abilities: * Excellent ability to communicate both verbally and in writing * Ability to prioritize and manage multiple tasks * Proficient computer skills and knowledge of Microsoft Office * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction * General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. * Work well independently and as part of a group * Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: * High School Diploma or equivalency * Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: * Work environment will be stressful at times, as overall office activities and work levels fluctuate * Must be able to bend, stoop, stretch, stand, and sit for extended periods of time * Subject to long periods of sitting and exposure to computer screen * Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use * Excellent ability to communicate both verbally and in writing * Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. * Mental alertness to perform the essential functions of position.

The Customer Experience Specialist I provides exceptional customer service with honesty and integrity to all internal and external Outdoor Cap customers. Essential Duties & Responsibilities Serves Outdoor Cap customers by answering questions, resolving issues, and taking orders by phone, fax, email, or web. Regularly calculates figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume efficiently. Routinely applies common sense understanding to carry out instructions and to deal with problems involving several variables in standardized situations. Performs well in a fast-paced environment and with a mission of serving customers. Serves as liaison between the customer and various departments. Interacts with customers to provide information in response to inquiries about products or services and to handle and resolve complaints. Interacts confidently and professionally selling all headwear lines in a professional manner. Interacts positively with customers and coworkers under heavy workload with constant interruptions. Constantly accesses information on the computer while talking with customers. Maintains constant phone coverage along with customer follow-up, problem solving customer concerns, shipping concerns and order inquiries, along with assigned clerical support. Tracks, manages & enters customer orders into Exenta as needed. Must be present and working during the hours of 7a-4p, 8a-5p or 9a-6p. Flexibility of shift may be possible during slow season. Upholds Outdoor Cap's values of acting with integrity; working together as a team; treating each other with respect. Skills & Competencies Demonstrates proficiency in basic computer knowledge using Outlook, Word, and Excel. Above average typing and ten-key capabilities. Excellent communication skills (written and verbal) and has problem solving abilities. Must be able to multi-task efficiently. Prides themselves on their professionalism, should be outgoing, personable, and a good conversationalist. Treats others with respect and work well within their team. Education & Qualifications Education High School Diploma/GED or equivalent years of experience Experience 1-3 years customer service or business administration Supervisory No direct reports Physical & Mental Requirements The person in this position frequently communicates with customers and must be able to exchange accurate information and engage in conflict resolution strategies when needed. Must be able to remain in a stationary position (seated) 80% of the day and occasionally reach, bend, and move inside the office to access files and product. Required to have close visual acuity to perform computer tasks and operate other office machinery. Able to hear and effectively communicate with peers. Able to hear a telephone ring. Able to move 10-20 lbs. occasionally throughout the day. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Monday - Friday 9:00 AM - 3:00 PM

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Customer First Advocates must demonstrate a positive attitude and a strong willingness to learn and grow within the company. The position requires excellent verbal communication skills, as the primary responsibility will be assisting customers over the phone by answering questions, resolving issues, and providing support courteously and efficiently. Candidates must also have the flexibility to work varying schedules, including Saturdays, to meet the needs of our customers and team.Essential Job Duties and Responsibilities: Answering customer service phone calls. Review documentation sent in via email or through Origin tool to make decisions on cases. Willingness to do other tasks as they arise. Required Skills, Knowledge & Abilities: The ideal candidate will have: Strong math and computer skills A positive attitude The ability to work effectively with clients at all stages of the process The ability to calmly and professionally handle dissatisfied clients and offering thoughtful solutions. Compensation: $15.75 - $17.75 hourly Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

Job Description Role Description/Summary The purpose of this role is to accurately receive, process, and maintain customer orders while working with the logistics manager to ensure the alignment of orders, plant supplies, and carrier capabilities. This position also partners with accounting to identify and correct order discrepancies. Essential Job Functions - Must be able to perform these tasks with or without reasonable accommodations. 1. Ensure all customer orders, PO's, BOL's, and POD's are in alignment and sent through for invoicing daily 2. Receiving customer orders, and ensuring accuracy within the ordering and accounting software 3. Help maintain alignment between customers, their orders, the carriers, and the complex shipping out the eggs 4. Helping with customer pricing and future business Other Responsibilities 1. Being available for the designated weekend/evening rotation. Required Qualifications - Education/Experience/Knowledge/Skills/Abilities 1. High school diploma or equivalent 2. Working knowledge of Microsoft Office products including Excel, Word, and Outlook 3. Detail-oriented and able to accurately and efficiently enter customer information 4. Demonstrated ability to manage multiple demands and communicate effectively via email 5. Demonstrated ability to effectively speak, read, and write in English. 6. Demonstrated ability to effectively work with other team members 7. Demonstrated ability to effectively communicate with others including leaders, other team members, and customers Rotating weekends Designated CSR will be tasked with handling weekend customer support issues, including BOL corrections, carrier delays, shortages and product rejections. **Pay starts at $20 per hour.

Join Generations Bank as a Full-Time Loan Processing Specialist in Rogers and elevate your career in the fast-paced banking industry. This onsite position offers a dynamic work environment where you will engage in comprehensive risk analysis while collaborating closely with clients. You'll have the opportunity to process loan applications, utilizing state-of-the-art financial software to streamline procedures and enhance accuracy. Your role will be pivotal in building strong relationships with both clients and colleagues, reflecting our commitment to stewardship and customer-centricity. Immerse yourself in a culture that values accountability and communication, allowing you to thrive professionally. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, and Paid maternity and paternity leave. This is your chance to be part of a supportive team focused on delivering exceptional service and making a positive impact in the community. What would you do as a Loan Processing Specialist - Rogers As a new Loan Processing Specialist at Generations Bank in Rogers, you can expect a structured schedule from Monday to Friday, 8 AM to 5 PM. Your daily responsibilities will include reviewing and processing loan applications while conducting thorough risk analysis to ensure compliance with banking regulations. You will utilize advanced financial software to organize and track documentation, facilitating seamless transactions for our valued customers. Daily interactions with clients will be common, as you build relationships and address inquiries about the loan process. Keeping meticulous records and communicating effectively with team members will be essential to ensure smooth operations. You will also collaborate with underwriters and other departments to facilitate approvals and provide timely updates to clients. This role demands a high level of accountability and attention to detail as you navigate the intricacies of loan processing. Does this sound like you? To thrive as a Loan Processing Specialist at Generations Bank in Rogers, several key skills are essential. First and foremost, strong analytical abilities are crucial for conducting effective risk analysis and ensuring that all loan applications meet regulatory standards. Attention to detail is paramount; you will need to meticulously review documents and financial information to prevent errors that could impact clients or the bank. Excellent communication skills are necessary for building relationships with clients and collaborating with colleagues across departments. As you navigate client inquiries and process requests, your ability to convey information clearly will strengthen connections and foster trust. Additionally, strong organizational skills will help you manage multiple loan applications and deadlines effectively. A customer-centric mindset will guide your interactions, ensuring that you always prioritize client needs while maintaining professionalism and accountability. These skills combined will set you on the path to success in this dynamic role. At Generations Bank, we prioritize a diverse and talented group of people who are encouraged to bring their full self to work. We are committed to a common goal, serving our community. Our four core values are more than words. They are at the heart of everything we do. We believe a team with a strong culture and unified purpose is better in the long run. CORE VALUES ACCOUNTABILITY: We believe our work commitments should be done fully, and lending a hand to fellow team members isn't optional. RELATIONSHIPS: We believe when we treat our team and customers with humility, dignity, and pride we reach our highest potential. COMMUNICATION: We believe in proactively sharing ideas and information. STEWARDSHIP: We believe each team member should care for our assets and opportunities as if they were their own. Are you excited about this Loan Processing Specialist - Rogers job? As a new Loan Processing Specialist in Rogers, you can expect a structured and engaging workweek, Monday through Friday, from 8 AM to 5 PM. Your day-to-day responsibilities will include managing loan applications from start to finish, ensuring that all necessary documentation is collected and organized efficiently. You will conduct thorough risk analysis to determine the viability of each loan request while collaborating with clients to clarify any questions they may have. Utilizing financial software, you will input and process data accurately, ensuring all compliance standards are met. Daily tasks may also involve communicating with team members to resolve any issues and provide updates on loan statuses. Building relationships with clients through effective communication will be crucial, as you navigate the intricacies of loan processing and contribute to a customer-focused banking experience. Requirements for this job To thrive as a Loan Processing Specialist at Generations Bank in Rogers, you will need a blend of essential skills and a proactive mindset. Strong analytical abilities are crucial, as you will be required to conduct effective risk analysis on loan applications. Attention to detail is vital, ensuring that all documentation is accurate and compliant with banking regulations. Excellent communication skills are essential for building relationships with clients, allowing you to guide them through the loan process clearly and confidently. Proficiency in problem-solving will aid in addressing any challenges that arise during processing. Additionally, adaptability and a customer-centric approach will help you stay focused on client needs while navigating various aspects of financial software to track application progress. A team-oriented attitude will foster collaboration among colleagues, enhancing the overall efficiency of the loan processing workflow. In order to be considered for this role, you must have: High school diploma or equivalent (GED). 6 or more months of loan processing or loan assistant experience. Ability to perform the essential physical and mental demands of the job as listed in the attached "Full Job Description.". Join us! If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck! Applicants who are offered this role are required to submit to a background check including a criminal record check, employment, education verification, and drug screening.

SUMMARY Responsible for the daily operations and customer service responsibilities for recreation services and facilities. ESSENTIAL DUTIES AND RESPONSIBILITIES Reporting relationships, work assignments, and work schedules may be subject to change to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned. Program and Event Coordination: * Welcomes members and customers at the Bentonville Adult Recreation Center. * Answers phones and emails. * Sells memberships and daily admissions. * Registers participants for programs and events. * Reserves rentable spaces for patrons. * Executes facility policies and procedures. * Basic bookkeeping, filing, and clerical duties. * Opening and closing duties for the facility depending on shifts. * Assists with staff trainings and development. * Assists part time recreation workers at the reception desk. * Implementing emergency action plans when necessary. * Ensures the reception area is tidy. * Assists in ensuring the facility surrounding grounds remains a safe, clean environment for the public to utilize for recreational activities. * Performs a wide variety of other duties as assigned. Community Engagement and Promotion: * Foster cooperation and teamwork among city recreation and non-recreation personnel. Customer Service and Communication: * Provide exceptional customer service and communication to members and the public. * Distribute department marketing materials to the public. Evaluation and Improvement: * Evaluate the effectiveness of recreation programs, areas, facilities, and services. * Participate in the development of the recreation budget and monitor the expenditure of department funds and record-keeping. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) in Park and Recreation Administration or closely related field and/or training in Parks and Recreation management, including one year of supervisory experience; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistics and the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must also have the ability to perform basic budget management. REASONING ABILITY Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Must have and maintain a valid driver's license, the ability to become certified in CPR and First Aid and must pass a background security check. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside-weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration. The noise level in the work environment is usually quiet. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: Supports operations team with discovery and training as necessary with AdaptHealth processes. Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. Develop and maintain working knowledge of current products and services offered by the company Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include Review all required documentation to ensure accuracy Accurately process, verify, and/or submit documentation Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) Navigate through multiple online EMR systems to obtain applicable documentation Enter and review all pertinent information in EMR system including authorizations and expiration dates Meet quality assurance requirements and other key performance metrics Pays attention to detail and has great organizational skills Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. Collaborate with the Operations Team on exceptions and solutions within workflow processes Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies Assist with various projects and tasks as needed for various unique processes Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. Participate in the effort to create training materials and train client engagement and service teams Maintain patient confidentiality and function within the guidelines of HIPAA. Completes assigned compliance training and other educational programs as required. Maintains compliant with AdaptHealth's Compliance Program. Perform other related duties as assigned. Competency, Skills and Abilities: Excellent ability to communicate both verbally and in writing Ability to prioritize and manage multiple tasks Proficient computer skills and knowledge of Microsoft Office Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. Work well independently and as part of a group Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: High School Diploma or equivalency Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: Work environment will be stressful at times, as overall office activities and work levels fluctuate Must be able to bend, stoop, stretch, stand, and sit for extended periods of time Subject to long periods of sitting and exposure to computer screen Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use Excellent ability to communicate both verbally and in writing Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. Mental alertness to perform the essential functions of position.

The Customer Experience Specialist I provides exceptional customer service with honesty and integrity to all internal and external Outdoor Cap customers. Essential Duties & Responsibilities Serves Outdoor Cap customers by answering questions, resolving issues, and taking orders by phone, fax, email, or web. Regularly calculates figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume efficiently. Routinely applies common sense understanding to carry out instructions and to deal with problems involving several variables in standardized situations. Performs well in a fast-paced environment and with a mission of serving customers. Serves as liaison between the customer and various departments. Interacts with customers to provide information in response to inquiries about products or services and to handle and resolve complaints. Interacts confidently and professionally selling all headwear lines in a professional manner. Interacts positively with customers and coworkers under heavy workload with constant interruptions. Constantly accesses information on the computer while talking with customers. Maintains constant phone coverage along with customer follow-up, problem solving customer concerns, shipping concerns and order inquiries, along with assigned clerical support. Tracks, manages & enters customer orders into Exenta as needed. Upholds Outdoor Cap's values of acting with integrity; working together as a team; treating each other with respect. Skills & Competencies Demonstrates proficiency in basic computer knowledge using Outlook, Word, and Excel. Above average typing and ten-key capabilities. Excellent communication skills (written and verbal) and has problem solving abilities. Must be able to multi-task efficiently. Prides themselves on their professionalism, should be outgoing, personable, and a good conversationalist. Treats others with respect and work well within their team. Education & Qualifications Education High School Diploma/GED or equivalent years of experience Experience 1-3 years customer service or business administration Supervisory No direct reports Physical & Mental Requirements The person in this position frequently communicates with customers and must be able to exchange accurate information and engage in conflict resolution strategies when needed. Must be able to remain in a stationary position (seated) 80% of the day and occasionally reach, bend, and move inside the office to access files and product. Required to have close visual acuity to perform computer tasks and operate other office machinery. Able to hear and effectively communicate with peers. Able to hear a telephone ring. Able to move 10-20 lbs. occasionally throughout the day. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Monday - Friday 9:00 AM - 3:00 PM

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Customer First Advocates must demonstrate a positive attitude and a strong willingness to learn and grow within the company. The position requires excellent verbal communication skills, as the primary responsibility will be assisting customers over the phone by answering questions, resolving issues, and providing support courteously and efficiently. Candidates must also have the flexibility to work varying schedules, including Saturdays, to meet the needs of our customers and team.Essential Job Duties and Responsibilities: Answering customer service phone calls. Review documentation sent in via email or through Origin tool to make decisions on cases. Willingness to do other tasks as they arise. Required Skills, Knowledge & Abilities: The ideal candidate will have: Strong math and computer skills A positive attitude The ability to work effectively with clients at all stages of the process The ability to calmly and professionally handle dissatisfied clients and offering thoughtful solutions. Compensation: $15.75 - $17.75 hourly Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

SUMMARY Responsible for the daily operations and customer service responsibilities for recreation services and facilities. ESSENTIAL DUTIES AND RESPONSIBILITIES Reporting relationships, work assignments, and work schedules may be subject to change to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned. Program and Event Coordination: Welcomes members and customers at the Bentonville Adult Recreation Center. Answers phones and emails. Sells memberships and daily admissions. Registers participants for programs and events. Reserves rentable spaces for patrons. Executes facility policies and procedures. Basic bookkeeping, filing, and clerical duties. Opening and closing duties for the facility depending on shifts. Assists with staff trainings and development. Assists part time recreation workers at the reception desk. Implementing emergency action plans when necessary. Ensures the reception area is tidy. Assists in ensuring the facility surrounding grounds remains a safe, clean environment for the public to utilize for recreational activities. Performs a wide variety of other duties as assigned. Community Engagement and Promotion: Foster cooperation and teamwork among city recreation and non-recreation personnel. Customer Service and Communication: Provide exceptional customer service and communication to members and the public. Distribute department marketing materials to the public. Evaluation and Improvement: Evaluate the effectiveness of recreation programs, areas, facilities, and services. Participate in the development of the recreation budget and monitor the expenditure of department funds and record-keeping. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) in Park and Recreation Administration or closely related field and/or training in Parks and Recreation management, including one year of supervisory experience; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistics and the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must also have the ability to perform basic budget management. REASONING ABILITY Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Must have and maintain a valid driver's license, the ability to become certified in CPR and First Aid and must pass a background security check. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside-weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration. The noise level in the work environment is usually quiet. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.