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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Elizabeth, NJ | $149,161 | $71.71 |
| 2 | Madison, WI | $136,114 | $65.44 |
| 3 | Buffalo, NY | $135,596 | $65.19 |
| 4 | Denver, CO | $134,438 | $64.63 |
| 5 | Las Vegas, NV | $127,310 | $61.21 |
| 6 | Fayetteville, NC | $126,637 | $60.88 |
| 7 | Enon, VA | $124,754 | $59.98 |
| 8 | Phoenix, AZ | $124,544 | $59.88 |
| 9 | Coosada, AL | $124,351 | $59.78 |
| 10 | Knoxville, TN | $124,093 | $59.66 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Vice President, Field Operations | $224,726 | $108 | - |
| 2 | President Of Operations | $200,645 | $96 | - |
| 3 | Vice President, Manufacturing Operations | $188,673 | $91 | - |
| 4 | Executive Vice President Of Operations | $188,469 | $91 | - |
| 5 | Senior Vice President-Operations | $181,549 | $87 | - |
| 6 | Vice President Of Global Operations | $174,538 | $84 | - |
| 7 | Corporate Director | $169,125 | $81 | - |
| 8 | Operations Vice President | $165,319 | $79 | - |
| 9 | Vice President, Business Operations | $153,636 | $74 | - |
| 10 | Director Of Manufacturing Operations | $151,468 | $73 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Fusion Contact Centers, LLC | $129,607 | $62 | - |
| 2 | TRG - The Resource Group | $128,903 | $62 | - |
| 3 | Concentrix | $128,847 | $62 | 2 |
| 4 | ibex | $128,819 | $62 | 1 |
| 5 | Telvista US | $127,999 | $62 | - |
| 6 | Teleperformance USA | $127,447 | $61 | - |
| 7 | Sutherland | $126,596 | $61 | - |
| 8 | Alorica | $125,337 | $60 | - |
| 9 | cxLoyalty | $124,750 | $60 | - |
| 10 | SYKES | $124,658 | $60 | - |
| 11 | FCR | $124,628 | $60 | - |
| 12 | Direct Interactions | $124,573 | $60 | - |
| 13 | Skybridge Americas | $124,128 | $60 | - |
| 14 | GCS | $124,081 | $60 | - |
| 15 | American Customer Care | $124,069 | $60 | 4 |
| 16 | The Results Companies | $124,057 | $60 | - |
| 17 | Contact America Inc | $124,035 | $60 | - |
| 18 | Afni | $123,984 | $60 | - |
| 19 | Advanced Call Center Technologies | $123,942 | $60 | - |
| 20 | Your Selling Team | $111,945 | $54 | - |