Manager, Client Services - Valuations
Servicelink
Remote job
Are you self-motivated and eager to unleash your full career potential? ServiceLink is in search of a candidate uniquely qualified with the ideal blend of experience and talent to fill the position of Client Services Manager. The successful candidate will possess sound judgment, the ability to build and maintain meaningful business relationships, and exceptional customer service and communication skills. If you are confident in your ability to strengthen the reputation of trust and confidence we hold among our clients, we invite you to apply today. This is an exciting time to become a part of ServiceLink, where the demand for exceptional performance is rewarded with unlimited opportunities for rapid career progression. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Manage and oversee all Customer Service pipelines in alignment with team goals/metrics · Meet with employees, clients, and senior management to drive engagement, performance, and client satisfaction · Resolve Escalations/Issues and propose solutions to improve performance, productivity, and client relationships · Have primarily responsibility for all client escalations, client calls, audit requests, and managing the day to day operations in customer service WHO YOU ARE You possess … · A confident understanding of the mortgage services industry and strong customer service skills and mentality · A penchant for excellence. You will use your strong attention to detail and relationship skills to maintain the trust and confidence of our Clients · The ability to multitask in a fast paced environment, especially the ability to work in multiple systems at once. · Exceptional written and verbal communication skills · Strong organizational skills and sense of urgency · Superior analytical skills to proactively identify trends and make independent, sound decisions for the business · Ability to think outside the box and present solutions to problems identified · Superior skills with Microsoft Office, most notably Excel and Power Point · Follow through skills - extremely important to follow through and close the loop on all items outstanding · The ability to quickly learn new skills, processes and procedures Responsibilities · Manage OT, shifts, and PTO to ensure consistent queue coverage daily, including evenings, weekends, and holidays · Maintain and improve individual and team productivity and quality goals/metrics · Drive strong team engagement through recurring one-on-ones, team meetings, and offsite/onsite/virtual activities · Create and implement employee developmemt plans to enhance cross-training, productivity, and quality · Analyze the pipeline on a daily basis and understand trends for improvement · Manage performance decks, action plans, SOPs, and all other reporting needed · Participate in client calls, client audits, and site visits (as needed) · Oversee and facilitate swift resolution to client escalations - Urgency is key · Conduct team meetings and team training on a recurring basis · Coordinate meetings and improvement plans with other departments to improve your overall customer performance · Propose solutions, processes, and team initiatives to enhance performance or solve business problems · Participate in technology projects, BRD creation, and UAT initiatives · Ensure that we are meeting and exceeding all customer expectations - SLAs, scorecards, reporting deadlines, and ad hoc requests · Coordinate with AVP and VP to manage appropriate staffing levels, conduct interviews, and hire staff as needed. · Ensure appropriate escalation paths are followed · Communicate regularly with Senior Management on team/department protocols and improvements needed · Create and maintain a positive, productive and professional working relationship with vendors, Clients and all internal departments. · Maintain compliance with State and Industry Regulations including Appraisal Independence and following all of the SL compliance requirements. · Perform all other duties as assigned. Qualifications · 5 Years minimum of Customer Service Management Experience · College Degree Preferred · Prior experience in Valuations with working knowledge of standard appraisal practices and procedures including USPAP. · Knowledge of office processes, procedures, and technology. Experience in directing project and team activities. · Exceptional analytical and problem solving skills · Exceptional customer service, communication, and writing skills · Ability to read, write, and maintain operational reports and workflows. · Extreme attention to organization and planning skills · Concentrated attention to detail and assertive leader qualities. · Dedication to employee training and mentoring. We can recommend jobs specifically for you! Click here to get started.$57k-85k yearly est. Auto-Apply 8d agoExecutive Assistant to AVP, GQRA AMPD
Agilent Technologies
Remote job
The Executive Assistant role is targeted for a highly versatile individual to work in a fast-paced environment providing quality, project and administrative support to the Associate Vice President of Global Quality & Regulatory Affairs (GQRA) for AMPD. This role executes a broad range of advanced and diversified tasks and details, handles highly sensitive and confidential information on a regular basis, and requires a high level of discretion. The ideal candidate must have exceptional judgement, comprehensive experience, project coordination capabilities, experience supporting a quality unit in a regulated business, skill and knowledge of company operations, policies, practices, and procedures. Requires deep proficiency in a broad range of administrative, technical, quality and operational activities. The ideal candidate will have experience assessing and anticipating needs and be comfortable with making independent decisions. In addition, the candidate will apply their extensive experience and creative problem-solving skills to work on projects that are complex in nature and have narrow deadlines while supporting operations more efficiently via the team's SharePoint and tracking systems. Confident under pressure and happy with multi-tasking, the candidate will be in a unique position to provide administrative, quality and project management support to the executive and their organization. This role will work closely with the LDG GQRA team to coordinate quality, project and technical actions for AMPD. The role is remote. Responsibilities include: Proactively manages calendars and schedules, including coordinating meeting logistics globally, as well as recurring internal staff meetings and other Executive level reviews. Maintains awareness of significant deadlines and plans proactively for them. Establishes a tracking mechanism for all departmental travel needs for the team and monitors the departmental budget, flagging excursions during budget review. Coordinates all aspects of travel arrangements including booking flights, hotel and local transportation; providing itineraries; and arranging visa/passport requirements as needed. Prepares and reconciles travel expense reports. Manages calendar for internal and external events, assisting with the creation, consolidation and distribution of meeting material, planning and management of webcasts so AVP is prepared for each engagement. Communicates professionally with internal customers, external suppliers and regulatory authorities, other executives, and employees at all levels of the company. Manages creation and tracking of large purchase orders. Works with the internal procurement team to add new suppliers to the vendor database, then works with finance to track monthly expenses for department. Establishes and manages SharePoint databases for department. Prepares all employee communication material with the leader, coordinates the meeting delivery, follow up actions and post meeting feedback compilation to enhance employee engagement. Responsible for ensuring organizational charts, job descriptions, training profiles are maintained and updated on internal group sites. Supports GQRA, LDG leaders and full team during meetings, events, correspondence, and communication activities including support in team organization and deadline tracking. Create material for team communication events and meetings. Ensure team distribution lists are maintained. Responsible for providing on-boarding support for new hires reporting to the AVP. As needed, may participate in and/or lead projects within the function. Knowledge, Skills, and Abilities: Excellent judgment and discretion, high integrity. Strong verbal and written communication skills. Strong computer and technical skills and experience with collaboration and communication tools such as MS 365 business applications (Word, Excel, PowerPoint, etc.). Proficient in use of collaboration tools such as Outlook, SharePoint, Teams, and Telepresence enabled Teams. Ability to work independently and as part of a team. Proven time management and organization skills. Excellent interpersonal skills. Positive demeanor, confident style, can-do attitude. Ability to professionally engage with demanding and sometimes challenging stakeholders. Good judgment and decision-making skills. Requires the ability to direct questions and solve problems independently. Ability to prioritize and take initiative. Ability to multi-task in a sometimes high-stress environment. Significant attention to detail and follow-through skills. Qualifications Qualification, Education, Experience: Prior experience providing project, quality, administrative support at an executive level. Minimum of 8 years of experience is required. Requires higher education or specialized training/certification, or equivalent combination of education and experience Quality Assurance or Regulatory Affairs experience would be a plus Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least October 22, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $31.31 - $48.92/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: OccasionalShift: DayDuration: No End DateJob Function: Administration$31.3-48.9 hourly Auto-Apply 60d+ agoMarketing Strategy Contractor
Her Campus Media
Remote job
Her Campus Media is the ultimate community-powered Gen Z media and marketing ecosystem with a portfolio of the largest college media brands and creator communities. Our media brands -- Her Campus, Spoon University, College Fashionista, and Generation Hired -- reach an audience of over 8.5MM, and our communities including Campus Trendsetters and the InfluenceHer Collective count more than 100,000 influencers and student ambassadors at 2,300 colleges in our global network. Whether through content, resources, events, or other experiences, our mission is to support, celebrate, inspire, amplify, and equip college women and Gen Z to realize their dreams as individuals and for society. We help brands build relevancy with the next generation through our trusted college media brands and hyper-engaged communities. We provide a reimagined approach to growth audience and future ready brands for the next generation of consumers with a cohesive, The world's leading brands trust HCM as their 360-degree Gen Z marketing partner, and HCM has powered state-of-the-art, award-winning college marketing programs for blue-chip clients including Walmart, Unilever, Estée Lauder, CVS, Sephora, L'Oréal, Uber, e.l.f. Cosmetics, and many more. Her Campus Media is made up of passionate, entrepreneurial, ambitious doers who are fired up about cultivating the next generation of leaders and changemakers. We are a small (~100 employees) but mighty team of individuals, most of whom identify as women, committed to continuing to build a dynamic and inclusive organization where we want to work. Visit our Careers page to learn more about our culture and what makes us tick at hercampusmedia.com/careers! Job Description Own ideation and creation of custom integrated marketing proposals from brainstorm/conception to final product, generating innovative, insights-driven proposals for brands looking to connect with Gen Z and college audiences Collaborate with Sales, Planning, Branded, Community, Design, Integrated Marketing, and other internal stakeholders throughout the entirety of the proposal process to address feedback, answer questions and provide strategic recommendations Collaborate with Integrated Marketing Activation team to prep and execute the pre-to-post transition for each campaign to ensure continuity and success Help create custom mockups, sales enablement materials and other visual materials as needed Assist AVP Integrated Marketing Strategy with special projects as needed Qualifications 3+ years of experience in marketing strategy, preferably in advertising, publishing, marketing agency, or similar industry Bachelor's degree in marketing, business or related field Strong creativity and ability to think outside the box, with excellent verbal and written communication skills Preferred strong presentation skills and storytelling, especially in Google Slides and Power Point Exceptional organization and time-management skills and ability to work independently Proactive and collaborative work style well suited for a nimble Quick learner, self-starter, team-oriented and able to work with different personalities and professional styles Additional Information Salary Range: $35 per hour Final salary offered to the candidate selected for the position will be based on factors including but not limited to the candidate's skills, experience, and other factors.$35 hourly 11h agoVP - Observability and Monitoring
Situsamc
Columbus, OH
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! This role is responsible for the design, implementation, and maintenance of the monitoring solutions that ensure the reliability, performance, and security of our systems and applications. This role is an expert in observability tools, log analysis, and performance monitoring that is used to provide insights and improve system resilience. Essential Job Functions: + Develop, implement, and maintain monitoring and observability solutions across our cloud environments. + Setting up monitoring systems with meticulous attention to detail and analyzing data to ensure accuracy and reliability. + Design dashboards, alerts, and automated responses to detect and resolve performance bottlenecks, outages, and security threats. + Collaborate with DevOps, SRE, and software development teams to integrate observability best practices into CI/CD pipelines. + Optimize logging, tracing, and metrics collections to improve visibility and troubleshooting capabilities. + Implement anomaly detection and predictive analytics to proactively prevent incidents. + Develop and maintain documentation, best practices, and training materials for observability tools and processes. + Within the context of the monitoring program, tune alerting and escalations to reduce false positives and non-actionable alerting and to escalate high-impact issues. + Collaborate with other professionals to map out a long-term vision and champion it through to fruition. + Stay up to date with the latest trends and tools in observability and monitoring; evaluate for potential adoption. + Other tasks as assigned by manager. Qualifications/ Requirements: + Bachelor's degree in computer science, information systems, or a related technical field or equivalent combination of education and experience + Minimum of 8+ years of industry and/or relevant experience, typically with 2+ years in an AVP level role or external equivalent + Must have experience and Proficiency in Monitoring Tools: CloudWatch/AWS XRay and synthetic monitoring tools to monitor system performance and health. + Understanding of Observability Concepts: Knowledge of the "three pillars of observability;" - metrics, logs, and traces - and how to use them to gain insights into system behavior. + Data Analysis and Visualization: Ability to analyze telemetry data and create visualizations to identify trends and anomalies. + Programming Skills: Proficiency in scripting languages: Python, Bash, or PowerShell for automation and custom monitoring solutions. + Experience with Cloud Platforms cloud services (AWS) and their monitoring tools. + Experience in working with DevOps and agile methodologies. + Proficient in developing and maintaining technical documentation, runbooks, and procedures. + Knowledge of ITIL concepts and principles. + Strong analytical skills and ability to troubleshoot and resolve complex issues. + Strong written and verbal communication; ability to communicate technical information effectively to both technical and non-technical stakeholders. + Demonstrated ability to work closely with development, operations, and security teams to ensure comprehensive observability coverage. + Meticulous in setting up monitoring systems and analyzing data to ensure accuracy and reliability. \#LI-AS1 #LI-Remote Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $110,000.00 - $170,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision (****************************************************************************************************** SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************$110k-170k yearly 34d agoAVP - Consulting Marketing Practice - Sports & Gaming vertical
EXL Talent Acquisition Team
Remote job
Reports To: VP, Head of Sports & Gaming Base Salary: $170,000 to $190,000 The Marketing Operations & Strategy AVP will lead EXL's Marketing Practice within the Sports & Gaming vertical - uniting data, strategy, and technology to help clients create personalized, measurable, and scalable marketing experiences. Lifecycle, CRM), ideally within consulting, sports, betting, DTC media, or adjacent industries. Proven ability to orchestrate multi-channel campaigns across email, in-app, push, and SMS, including standing up new channel infrastructure from the ground up. Deep understanding of marketing data ecosystems-audience management, consent, tagging, tracking, and activation. Familiarity with key MarTech platforms across CRM, CDP, Marketing Automation, DAM, CMS, Commerce, and Analytics-such as Adobe Experience Cloud (AEP, Journey Optimizer, Target, CJA), Salesforce Marketing & Data Clouds, Braze, Iterable, Optimove, Oracle Responsys/Eloqua, and Tealium (or similar). Skilled in data-driven marketing, personalization at scale, and customer journey mapping, leveraging analytics and automation for measurable lift. Highly analytical with strong command of segmentation, funnel optimization, attribution, and lifecycle performance metrics. Experienced in applying AI and data science models (e.g., recommendations, predictive triggers) to improve customer engagement and LTV. Knowledge of data privacy and compliance frameworks including GDPR, CCPA, and CAN-SPAM. Strategic communicator with client-facing and commercial acumen, adept at engaging VP and C-suite stakeholders and driving delivery excellence. Bachelor's degree required; MBA or equivalent preferred. Technical skills (SQL, HTML, JavaScript) and Adobe certifications (AAM, RTCDP, AA, CJA, AJO, Target) are a plus. Define and execute the marketing strategy, planning, and measurement framework for EXL's Sports & Gaming clients, aligning with each organization's growth priorities. Serve as the senior voice for marketing transformation, connecting fan, digital media, and commerce data into cohesive engagement strategies. Partner with client CMOs, CTOs, and data leaders to design integrated roadmaps that combine analytics, automation, and creative orchestration for acquisition and retention. Lead MarTech architecture and enablement, integrating data, identity, activation, and analytics across platforms such as Adobe, Salesforce, Braze, Iterable, Attentive, and Tealium. Collaborate with engineering and analytics teams to build scalable, real-time systems that power personalization, decisioning, and performance measurement. Oversee end-to-end campaign operations and signal-based dynamic journey design across outbound and paid channels (email, push, SMS, in-app, web, and media) tailored to segments, behavioral data, and product interactions - delivering contextual, personalized, and localized experiences at scale ensuring quality, compliance, and operational excellence at the same time Drive efficiency and innovation through automation, reusable assets, and test-and-learn programs in collaboration with creative and data science teams. Establish personalization and measurement frameworks, including segmentation, A/B testing, MTA, incrementality, and ROI analysis. Champion the adoption of generative AI, real-time decisioning, and automation tools to deliver individualized multi-channel customer experiences Lead and mentor a cross-functional team of strategists, analysts, and campaign specialists while ensuring delivery excellence and profitability. Support business growth and industry leadership through RFPs, client presentations, and partnerships with MarTech vendors and alliances.$170k-190k yearly Auto-Apply 44d agoConsumer Loan Servicing Processor
Technology Credit Union
Remote job
The Consumer Loan Servicing Processor is responsible for processing servicing requests related to consumer loans including, but not limited to, processing payoff checks and refunds, processing Uniform Commercial Code (UCC) filings and terminations on secured solar loans, processing subordination requests, performing loan adjustments, and managing the department mailboxes. The incumbent works directly with the AVP, Consumer Lending Servicing Manager, Supervisor, Solar Loan Servicing, and/or Lead, Consumer Lending Servicing to ensure proper cross-training on all other related consumer lending servicing aspects and functions. Responsibilities Essential Duties Processes UCC lien filings through third-party vendors on new secured solar loans; verifies UCC liens have been placed; and, follows-up on rejected and missing items. Processes UCC lien releases on loans that have been paid off in full. Receives and processes incoming subordination requests by reviewing documents received; prepares the subordination agreement; packages subordination files for review and signature; scans and packages fully executed subordination agreements for mailing. Manages the department's mailboxes; interprets emails based on needs and assigns to appropriate parties. Assists in completing internal service requests received within specified service level agreements. Keeps up-to-date on changes to department processes and/or procedures. Creates and/or updates department procedures specific to main job function. Maintains effective communication with the consumer loan originations team, strategic lending partners team, and front-line staff. Performs other duties as assigned. Work Schedule Full-time; typically 40 hours/week 8:00 am-5:00 pm, M-F (or as directed by management) Occasional overtime Flexibility to occasionally work early or late hours, and periodic weekend hours, typically with advance notice Workplace Essentials Supports Tech CU's Mission and Vision and consistently demonstrates Tech CU's Values (Accelerate, Collaborate, Innovate, & Cultivate). Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans. Complies with Tech CU policies and procedures. Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace. Complies with requirements imposed by federal, state and local regulatory agencies. Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors. Qualifications Education: High School Diploma or equivalent work experience. Experience: 1+ years' experience in related disciplines, including exposure to consumer lending policies and procedures in a financial institution. Knowledge/Skills/Abilities: Strong proficiency in PC applications including Microsoft Excel, Word, Outlook and PowerPoint. Strong ability to effectively communicate and collaborate with internal and external business partners. Demonstrated strong written and verbal communication skills. Solid ability to independently evaluate written communication to determine appropriate delegation to team members. Solid ability to participate, sustain performance and thrive on a high-energy team. Licensing/Certifications: Notary Public preferred. Travel: May be required to occasionally attend offsite training, meetings or events, typically with advance notice. Overnight travel unlikely. Typical Working Conditions: Office environment with member interaction via phone. Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices. Physical Requirements: This position requires: Speaking and listening to interact with vendors and members via phone or in person. Sitting for up to 85% of the day. Reading a computer screen and perform keyboarding tasks for up to 80% of the day. EQUAL EMPLOYMENT OPPORTUNITY Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay and Benefits Position Grade: 102 Salary Range: minimum-$55,500, midpoint-$64,000, maximum-$72,500 Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location. Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications. Bonus Potential: Target 5% of base salary based on company and individual performance Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals. Tech CU offers a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans Income Protection: Life and disability insurance Retirement: 401(k) plan with company match Paid Holidays: 12 days annually Paid Time Off (PTO): Accrues at 5.54 hours per bi-weekly paycheck (approximately 18 days per year) Increases with length of service Voluntary Time Off (VTO): 8 hours annually for full-time employees to support charitable organizations Additional Benefits: Flexible Spending Accounts Employee-paid voluntary benefits Leaves of absence in compliance with state and federal regulations$55.5k-72.5k yearly Auto-Apply 8d agoDirector, Member Engagement & Communications
Western Growers
Remote job
Description Western Growers Health─a part of Western Growers Family of Companies─provides employer-sponsored health benefit plans to meet the needs of those working for the agriculture industry. The unmatched benefit options provided by Western Growers Health stem from the core mission of Western Growers Association (est. 1926) to support the business interests of employers in the agriculture industry. Our mission at Western Growers Health is to deliver value to employers by offering robust health plans that meet the needs of a diverse workforce. By working at Western Growers Health, you will join a dedicated team of employees who care about offering quality health benefits and excellent customer service to plan participants. If you want to start making a difference working in the health care industry, then apply to Western Growers Health today! Compensation: $102,058.25 - $145,330.48 with a rich benefits package that includes profit-sharing. This is a remote position and can reside anywhere in the U.S. JOB DESCRIPTION SUMMARYThe Director, Member Engagement & Communications reports to the AVP, Marketing and is responsible for leading strategic efforts in educating and engaging members about their health benefits. This role will focus on increasing awareness, accessibility, and utilization of benefits to drive healthier outcomes, particularly among minority and underserved populations. This position will develop and implement multi-channel engagement strategies, ensuring messaging is culturally relevant and effectively reaches members in their preferred language and format. This position has direct management responsibility of one Communications Manager. Qualifications Bachelor's degree (BA/BS) business, marketing or communications and six (6) to eight (8) years of work experience in healthcare, insurance or employee benefits, preferred. Strong proficiency in English communication is essential. Bilingual fluency in Spanish (spoken and written) is preferred. Demonstrated experience developing targeted engagement strategies for targeted populations. Deep understanding of healthcare literacy challenges, particularly among Medicaid and employer-sponsored insurance populations. Direct experience working with Medicaid programs and populations, highly desired. Strong background in developing marketing and communications materials. Experience leveraging digital and traditional communication channels to drive engagement. Excellent interpersonal and relationship-building skills with internal teams and external community partners. Experience developing and executing culturally relevant outreach campaigns, preferred. Knowledge of compliance and regulatory requirements related to healthcare communications, preferred. Internet access provided by a cable or fiber provider with 40 MB download and 10 MB upload speeds. Home router with wired Ethernet (wireless connections and hotspots are not permitted). A designated room for your office or steps taken to protect company information (e.g., facing computer towards wall, etc.) A functioning smoke detector, fire extinguisher, and first aid kit on site. Verifiable, clean DMV record and the ability to travel to various locations throughout the U.S. (mainly California and Arizona) up to 25% of the time. Duties And ResponsibilitiesMember Engagement Strategy Develop and execute comprehensive member engagement strategies that enhance awareness and utilization of health benefits, with a focus on underserved communities. Lead outreach efforts to educate members about the value of their benefits, preventive care, and healthcare navigation. Utilize data-driven insights to identify engagement opportunities and address gaps in communication and member understanding. Collaborate with internal teams, including Sales, Account Management, Customer Service, Provider Relations, and Analytics, to align engagement initiatives with organizational goals. Assess all member touchpoints and work closely with leadership to enhance and optimize the overall member experience. Communications & Marketing Oversee the development of culturally competent, bilingual (Spanish/English) marketing materials, digital content, and outreach campaigns. Lead the development and oversight of all member communications, including operational updates and distribution of essential information. Develop tailored messaging and outreach programs to connect with diverse member populations, particularly those unfamiliar with employer-sponsored health benefits. Implement innovative, multi-channel communication strategies, including digital outreach, community events, grassroots initiatives, and direct mail campaigns. Manage and optimize engagement through social media, SMS, email, and other digital platforms. Community Outreach & Population Engagement Build partnerships with community organizations, employers, and advocacy groups to expand outreach efforts to targeted populations. Design programs and initiatives to improve healthcare literacy and empower members to proactively manage their health. Develop culturally relevant educational programs, workshops, and resources that resonate with targeted populations. Represent the company at community events, health fairs, and employer-sponsored engagement activities. Management & Leadership Work closely with cross-functional teams, including Compliance, Member Services, and Product Development, to ensure alignment on member engagement goals. Serve as the subject matter expert on engagement strategies for underserved and Spanish-speaking populations. Track and measure the success of engagement initiatives, adjusting strategies based on performance data and member feedback. Develop, manage, and lead a team of 3A+ self-accountable professionals. Develop a culture of authentic, personal accountability by modeling the behavior that defines it. Instill a culture of safety and expectation within your respective area/s. Require direct reports to hold themselves accountable to high-performance standards and personal conduct in a clear, helpful, straightforward way. Conduct one-on-one conversations with every direct report, focused on their 3A+ capabilities, impact, and effort. Make decisions impacting staff using the steps outlined in the “Outward Leadership” guide. Promote a culture of inclusion leveraging the “Outward Inclusion” principles. Other Utilize all capabilities to satisfy one mission - to enhance the competitiveness and profitability of our members. Do everything possible to help members succeed by being curious and striving to understand what others are trying to achieve, planning, and executing work helpfully and collaboratively. Be willing to adjust efforts to ensure that work and attitude are helpful to others, be self-accountable, create a positive impact, and be diligent in delivering results. Maintain internet speed of 40 MB download and 10 MB upload and router with wired Ethernet. Maintain a HIPAA-compliant workstation and utilize appropriate security techniques to ensure HIPAA-required protection of all confidential/protected client data. Maintain and service safety equipment (e.g., smoke detector, fire extinguisher, first aid kit). Maintain a clean DMV record and the ability to travel to locations throughout the U.S. (mainly California and Arizona) up to 25% of the time. All other duties as assigned. Physical Demands/Work EnvironmentThe physical demands and work environment described here represent those that an employee must meet to successfully perform this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate with others. The employee frequently is required to travel to both indoor and outdoor areas that can vary in exposure and temperature. The employee is frequently required to operate a motor vehicle, use objects, tools, or controls, and/or required to lift up to 50lbs. The noise level in the work environment is usually moderate.$102.1k-145.3k yearly Auto-Apply 49d agoSr Service Delivery Consultant
LPL Financial
Remote job
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what's possible with LPL Financial. Job Overview: The Sr. Service Delivery Consultant (SDC) will be responsible for and instrumental in developing a relationship with assigned offices in order to address challenges proactively and drive efficiencies on all their operational office level functions vs. account level functions. The SDC will serve as an advocate for the office and work with internal LPL business partners to improve the ease of conducting business. As improved efficiencies are discovered, the SDC will proactively consult with assigned offices on strategies to achieve operational efficiencies and improve client satisfaction. The SDC will also work closely with the Service360 Manager/AVP, Relationship Manager, and various departments throughout LPL. Responsibilities: Proactively consult on Service and Operational issues experienced by assigned offices. Analyze and identify operational trends (NIGO's, technology adoption, etc.) within the assigned office and resolve issues. Serve as an advocate for assigned offices and navigate offices through the intricate details of LPL policies/procedures. Conduct weekly calls with offices to address advisor concerns before items become issues/escalations and educate offices on upcoming firm initiatives. Develop and deliver customized reporting to help determine where efficiencies can be gained or future issues can be eliminated. Proactively communicate sensitive information such as FINRA rulings, policy changes, or fee adjustments. Conduct annual onsite visits to improve the relationship and deliver customized training based on office need. Designated point of contact for complex escalations or sensitive/unique events. Demonstrate flexibility and adaptability when supporting multiple workflows and manual processes including BAU standard operating procedures. What are we looking for? We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work. Requirements: 3+ years of experience in financial services and/or client-facing role Bachelor's degree or relevant experience Experience with hosting webinars or presenting to large audiences Experience with MS Office suite, with a particular proficiency with Excel and PowerPoint. SIE and Series 7 required or must be obtained within 90 days of employment Core Competencies: An entrepreneurial drive and a do-what-it-takes attitude, grounded in tangible results to improve the advisor experience. Self-starter with a demonstrated ability to multi-task and prioritize workload in a fast-paced, changing environment. Able to handle competing priorities in a fast-paced, high-profile, and rapidly evolving environment. Superior analytical skills with an ability to identify relevant data and ability to evaluate business opportunities within the context of a larger organization. Excellent organizational time management and organizational skills with keen attention to details. The ability to work in a cross-functional team and drive outcomes without having direct authority. Ability to translate high level business directives into operational procedures. Expert communication skills, both written and oral, with ability to present materials in advisor facing meetings and to the organization. Pay Range: $66,525-$110,875/year Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer! Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace. LPL supports over 29,000 financial advisors and the wealth-management practices of 1,100 financial institution, servicing and custodying approximately $1.9 trillion in brokerage and advisory assets on behalf of approximately 7 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients. For further information about LPL, please visit ************ Join LPL Financial: Where Your Potential Meets Opportunity At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services. Why LPL? Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here! Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here! Unified Mission: We are one team on one mission-taking care of our advisors so they can take care of their clients. Learn more about our mission and values here! Impactful Work: Our size is just right for you to make a real impact. Learn more here! Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here! Community Focus: We care for our communities and encourage our employees to do the same. Learn more here! Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here! Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE. Information on Interviews: LPL will only communicate with a job applicant directly from ******************** email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at **************. EAC1.22.25$66.5k-110.9k yearly Auto-Apply 60d+ agoDirector, Data Lakehouse
Umgc
Remote job
Director, Data LakehouseData StrategyUS Exempt RegularFull time Stateside Exempt 4.4 The Director, Data Lakehouse is a critical leadership role responsible for shaping and driving enterprise data strategy through the design, implementation, and oversight of its data and analytics platform. This role leads the implementation and operation of the Data Lakehouse layers (i.e., Bronze, Silver, Gold) of a new Enterprise Data & Analytics Platform in Databricks. The main focus is to ensure that the organization's data assets are findable, securely accessible, interoperable, reusable, and reliable, as well as optimized for analytics & AI in support of decision-making and operational excellence. This leader will align data management best practices with business priorities, enabling the institution to leverage data as a strategic asset while fostering a culture of innovation and collaboration. The role will help shape the organization's data culture, and balance high-level strategic planning with hands-on involvement in projects, operations, and technical implementations. The role reports to the AVP Enterprise Data. The Director will build, lead, coach, and mentor a team of data engineers and architects while collaborating with business and technical stakeholders to ensure the platform aligns with organizational goals and supports a wide range of use cases, including ML/AI, and operational data stores. Duties and Responsibilities: Strategic Leadership and Vision: Assist with development and execute the Enterprise Data & Analytics Strategy, ensuring execution and development supports the organization's overall data and business goals. Lead the design, implementation, and operation of a scalable, secure, and high-performance enterprise data Lakehouse in Databricks that ingests and curates data from various internal and external data sources and delivers certified data in service of an evolving portfolio of data products and services. Define and enforce best practices for data Lakehouse architecture, governance, data quality, and lifecycle management. Team Leadership and Development: Build, lead, coach, and mentor a team of data engineers, architects, and analysts focused on the data Lakehouse platform. Foster a culture of collaboration, innovation, and continuous learning within the team. Provide coaching, career development, and performance management to ensure the team's success. Data Architecture and Interoperability: Design and oversee ELT and ETL processes on LakeFlow for the ingestion, integration, and interoperability of structured, semi-structured, and unstructured data across data Lakehouse layers, enabling easy access, real-time processing, and advanced analytics. Ensure that the Lakehouse architecture is flexible, scalable, and aligned with the organization's evolving data needs. Data Governance, Security, and Compliance: Implement and enforce data governance policies to ensure high-quality, secure, and compliant data usage across the lake house. Work with legal and compliance teams to ensure data security, privacy, and regulatory requirements (e.g., GDPR, FERPA, HIPAA, etc.) are met. Implement and manage data cataloging, lineage tracking, and metadata management processes. Analytics Enablement: Work closely with data scientists, business analysts, and other stakeholders to ensure the Lakehouse supports both batch and real-time analytics needs. Lead the development and implementation of MLOps enabling enterprise grade analytics, machine learning, and data science in support of data-driven decision-making. Ensure the platform supports self-service data exploration, reporting, and visualization capabilities for business users. Collaboration and Stakeholder Management: Engage with cross-functional teams (e.g., IT, operations, business intelligence, and product teams) to understand their current and emerging data needs and ensure the data Lakehouse platform capabilities are in alignment. Serve as the point of contact regarding the data Lakehouse's performance, enhancements, and strategic direction. Advocate for the data Lakehouse within the organization, educating stakeholders on the platform's benefits and capabilities. Innovation and Futureproofing: Stay informed about emerging technologies, trends, and best practices in data management, cloud computing, and big data and lead continuous improvement. Lead the evaluation and adoption of modern technologies and tools to enhance Lakehouse's capabilities, scalability, and performance. Drive continuous improvements to ensure the platform is future-ready, evolving to meet the organization's growing data needs. Budget and Resource Management: Develop and manage the approved budget for the data Lakehouse team and platform, ensuring efficient resource allocation. Monitor and control project timelines, scope, and costs to deliver data Lakehouse initiatives on time and within budget. Skills: Demonstrated integrity, energy, the ability to energize others, and to execute and deliver on goals and objectives. Must be collaborative and influential, a self-starter, results-focused, and have the ability to prioritize. Advanced communication skills for engaging technical and non-technical stakeholders. Facilitation, Negotiation, Collaboration, and Presentation skills. Dedicated to understanding and meeting the needs of customers through tailored platform solutions and data-driven insights and influence strong user adoption. Proven record of leading large-scale data and analytics platform initiatives in complex federated organizations working with cross-functional teams and consultants. Eagerness to innovate within a collaborative environment, bringing a proactive and adaptable approach to evolving business needs. Experience with building and delivering curated and governed data products and establishing data contracts between data producers and consumers. Exceptional hands-on leadership, team-building, and coaching skills, with strategic thinking and the ability to align technical solutions with current and emerging business needs. Ability to see the big picture and align platform functionalities with evolving portfolio of data products and services. Strong analytical skills with a data-driven approach to decision-making and problem-solving. Experience with building global multitenant environments and data marketplaces. Experience operating in cross-functional teams within shared governance organizations. Expertise in designing, implementing, and operating modern enterprise data platforms, including data lakes, warehouses, and cloud-based analytics tools. Deep experience in data architecture, dimensional modeling, and data engineering. Strong understanding of data governance, master data management, quality management, and compliance frameworks. Deep knowledge in data architecture, data engineering methodologies, cloud computing, and REST APIs Solid understanding of Agile, DevOps and CI/CD, MLOps, DAMA, TOGAF. Demonstrated high level of expertise with Databricks is a top requirement. Consuming data into data lakes from PeopleSoft, Salesforce, Workday, D2L, Five9, EntraID. Experience interfacing data form data Lakes with MDM tools like Profisee, Purview, Atlan, Reltio, Alation, Attacama. Experience designing and delivering data to consuming analytical and operational systems. Experience interfacing data with NEO4J Working knowledge of Erwin Data Modeler PL/SQL, Python, Scala, Rust, Cypher, GraphQL, GQL Azure DevOps, GitHub Travel 3+ times per year for strategy and team meetings, to Adelphi MD. Education & Experience Requirements: Education: Bachelor's Degree in Information science and technology, Library and Information Science, Computer Science or a related field. Experience: 7+ years of experience implementing and operating Databricks data lakehouses. 5+ years of experience leading data lakehouse teams. Knowledge of educational research and on-line higher education is preferred. Experience with modern diverse technology stacks and integration of AI/BI technologies are strongly preferred. Preferred Experience Requirements: Education: Master's Degree in Information science and technology, Library and Information Science, Computer Science or a related field. Certifications: Databricks certifications are extremely desirable. All submissions should include a cover letter and resume. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu. Benefits Package Highlights: Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked. Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD. Flexible Spending Accounts: Available for medical and dependent care expenses. Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS). Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds. Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated. Hiring Range: $191,000.00 - $216,000.00$191k-216k yearly Auto-Apply 14d agoCollections - Recovery Collector - Full Time - Remote (AK, AZ, FL, NV, TX, WA, WY)
Nuvision Federal Credit Union
Remote job
Under the supervision of the AVP Collections - Loss Mitigation, this non-exempt position is responsible for the direct preparation off all charged-off loan functions including liquidation, recoveries and maintenance. Tracking and reporting all money collected on charged-off loans. This position adds value to the credit union by collecting on charged off loans; recovery dollars collected improve the credit union's bottom line by reducing expenses or improving net income. Responsibilities: Contact charged-off loan and negative share members in order to make suitable repayment arrangements and follow-up with appropriate oral and or written correspondence while accurately recording all collection activity online collection system. Work with members to negotiate settlements resulting in maximum return to the credit union. As defined in the annual business plan/goals; collect a minimum average of each month from charged-off loans and negative shares. Assist management with processing small claims, repossessions, legal suit wage assignments and bankruptcy for charged-off accounts. Ensure that all recovery payments are processed and properly allocated to the required loans or General Ledger account. Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Maintains member and other sensitive information with confidentiality. Treats co-workers and members with respect. Other related duties as assigned. Qualifications: Must possess 3 years of hands-on collection experience, dealing with retail secured and unsecured loans. Including experience with repossession, advanced skip tracing, recovery of charged off loans and managing collection agencies. Must have a strong background in bankruptcy laws, foreclosures, repossessions and the Fair Debt Collection Practice Act. Knowledge of legal process. Excellent written and verbal communication, interpersonal, and relationship building skills, with focus on negotiating, consulting and persuasion. Must be able to communicate effectively with members, management, team members and external third-parties. Ability to interface with people in a positive manner with empathy, courtesy and tact. Strict attention to detail Ability to work in a fast paced goal oriented environment. Able to handle difficult calls. Team oriented and the ability to work collaboratively. Organizational, time management skills and demonstrated ability to multi-task, follow through and prioritize work. Demonstrated analytical, problem-solving and critical thinking skills relative to member solutions. Proficient in Microsoft Office products including: Word, Excel and Outlook. Education: Two-year college degree or equivalent related experience, specialized course of study or program. Formal education in business administration or related fields preferred. Website: nuvisionfederal.com/careers Pay scale by applicable geographic location: Alaska: Min $29.31 - Mid $36.63 - Max $43.96 Arizona: Min $25.84 - Mid $32.30 - Max $38.76 Florida: Min $24.64 - Mid $33.05 - Max $39.66 Nevada: Min $26.44 - Mid $33.05 - Max $39.66 Texas: Min $24.88 - Mid $31.10 - Max $37.32 Washington: Min $30.02 - Mid $37.53 - Max $45.04 Wyoming: Min $25.48 - Mid $31.85 - Max $38.22 The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc. Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship. Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement$40k-49k yearly est. 8d agoFinance Manager (or Sr Manager) - FP&A
Knitwellgroup
New Albany, OH
About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here. Finance Manager (or Sr. Manager) - FP&A (Lane Bryant) Leads financial planning, analysis, and strategic decision support for Lane Bryant's omnichannel business. As a trusted business partner to senior leadership, you'll drive profitable growth by translating complex financial data into actionable insights that shape strategic decisions across stores, e-commerce, marketing, and operations. This role will report to the AVP of FP&A and have two direct reports. The impact you will have… Strategic Planning & Analysis Own margin analysis across product categories and channels, identifying opportunities to improve gross margin through pricing, promotions, and markdown optimization. Evaluate promotional strategies and their impact on sales lift, margin erosion, and profitability-partnering with Central Planning and Marketing to influence promotional calendars and drive more effective campaigns. Analyze fulfillment and logistics costs including shipping, distribution center operations, and tariff impacts to identify efficiency opportunities and inform strategic decisions on fulfillment strategies. Analyze channel efficiency to optimize marketing investments and drive profitable customer acquisition and sales growth. Support financial modeling and ROI analysis for key company investments and strategic initiatives including support around technology, new channels, drop-shipping, etc. Budgeting, Forecasting & Reporting Own the Annual Budget and rolling in-season forecasts including companywide risk and opportunity tracking for both stores and e-commerce, partnering with cross-functional leaders to build realistic, achievable plans. Develop executive dashboards that tell the story of omnichannel performance - delivering insights on variances, trends, risks, and opportunities that drive action. Ability to present financial results to senior leadership with a clear concise story and influence where necessary. Omnichannel Business Partnership Bridge finance partnership with Operations, Marketing, and Merchandising teams to deliver integrated analysis that drives business results. Analyze cost structures, margins, and sales trends across physical and digital channels, identifying opportunities to improve total business performance. Monitor key retail metrics including comp sales, conversion, inventory turns, gross margin, digital traffic, and marketing efficiency - partnering proactively to change the score. Leadership & Development Manage, coach, and develop finance talent, building analytical capabilities and fostering a culture of business partnership and excellence. Champion continuous improvement of planning processes, tools, and systems to enhance strategic value delivery. You'll bring to the role… 7+ years of progressive FP&A experience in retail, e-commerce, or omnichannel consumer brands. Bachelor's degree in Finance, Accounting, Economics, or related field; MBA or CPA a plus. Strong leadership experience managing and developing finance professionals required. Ability to thrive in a fast-paced, deadline-driven environment while maintaining attention to detail and strategic perspective. Advanced financial modeling skills and Excel proficiency-you build complex models that evaluate investments and drive strategic decisions. Experience with ERP systems (SAP) and reporting tools (MicroStrategy). Deep understanding of retail financials including COGS, inventory management, markdowns, and omnichannel dynamics. Proven expertise analyzing digital investments, marketing, and promotional effectiveness. Strong communication and influence skills with proven ability to partner effectively across functions and drive change. Benefits You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand's discount policies. Support for your individual development plus opportunities for career mobility within our family of brands. A culture of giving back - local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.* Medical, dental, vision insurance & 401(K).* Employee Assistance Program (EAP). Time off - paid time off & holidays.* *Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role. This position works on-site at least 4 days per week consistent with the needs of the business at our Lane Bryant office location in New Albany, OH. Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position. #LI-MJ1 Location: LB OH Corp Office-LaneBryant-New Albany, OH 43054Position Type:Regular/Full time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.$75k-109k yearly est. Auto-Apply 3d agoRetailers Account Specialist, Naturium
E.L.F. Cosmetics
Remote job
About the Company e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys, Naturium, high-performance, biocompatible, clinically-effective and accessible skin care, and our newest brand, rhode, a line of curated skincare essentials, formulated for a variety of skin types and needs with high performance ingredients, it's a daily routine that nourishes your skin barrier over time. In our Fiscal year 25, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 26 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last six fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry. Visit our Career Page to learn more about our team: ************************************** Position Summarye.l.f. Beauty is looking for a motivated, collaborative Account Specialist to join our dynamic, high-growth company. Reporting to the AVP, Sales, this position preferred location is in Minneapolis, MN. The Account Specialist will assist the AVP and Account Manager in bringing Naturium to life at key retail partners; with a core focus on Target. The role supports all customer management functions and assists in assortment set-up & maintenance, sales and promotion tracking, and displays and more. The ideal candidate is someone who embraces e.l.f.'s dynamic culture of executing with speed and quality to drive solutions. S/he needs to be a self-starter, bringing at least 2-4+ years of relevant Target sales support experience. The ideal hire will be someone who has demonstrable skills working effectively with both internal and external cross-functional partners while thriving in an entrepreneurial environment comfortable with collaboration across all parts of the business. Demonstrate an ability to establish and maintain effective relationships with decision-makers throughout the organization/levels.Responsibilities: General administration support requests (admin, clerical and customer support services - e.g., sending samples, fixture requests, etc) and support sales team to ensure smooth sales operations Ensure all customer requests for information are met in a timely manner; project management Collaborate with all other members of the sales team and cross-functionally Item set-up, maintenance, loading content and images with retailer.com Own digital implementation and maintenance for retailer.com Prepare and distribute sales reports Sales reporting analysis to understand what's working/not in assortment, tracking of new items, and endcap performance In-store merchandising - support Account Manager with Planogram develop, display assortment/velocity, visual merchandising briefs and project management Monitor and report on competitive brand launches and events Requirements: 2-4 years sales support experience Self-motivated, goal oriented, desire to deliver results Fast learner, quick thinker Strong planning and organizational skills Effective communication skills Strong computer and analytical skills. Specifically, Microsoft Office excel and PowerPoint. Strong relationship building skills Team-oriented, responsive, passion to succeed College or Bachelor's Degree Strong attention to detail and time management skills Ability to work in a team or independently Demonstrates initiative, not afraid to troubleshoot on their own Passion for beauty Open to stretch assignments/special projects This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors' discretion. e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice (************************************************** for how your personal information is used and shared.$34k-46k yearly est. Auto-Apply 43d agoManager, Sales Operations
Samsara
Remote job
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: The Deal Strategy team is looking for a motivated, high-impact individual to join the team. We are dedicated to streamlining the customer experience for our Enterprise sales team and their customers. This role requires strong cross-functional collaboration and the ability to influence across a wide variety of cross-functional teams. Additionally, in this role, the manager will be responsible for the development of talent and coaching of 6-8 coordinators and analysts. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. Relocation assistance will not be provided for this role. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Collaborate with sales and cross-functional leadership to create and implement strategies that empower the Enterprise Sales team, enabling them to expedite revenue closure with increased efficiency. Meticulously define and continuously refine a robust and streamlined process for intaking, assessing, and prioritizing incoming requests, systematically identifying and minimizing potential friction points that could impede revenue generation. Lead a transformative initiative to significantly enhance the overall sales representative experience, specifically for those representatives who regularly interface with and manage named customers, by identifying pain points, developing solutions, and implementing improvements that directly impact their day-to-day effectiveness. Work seamlessly and collaboratively across various internal departments to drive the prioritization and subsequent execution of critical improvements, with the ultimate objective of demonstrably increasing revenue, with a particular emphasis on growth and profitability derived from Enterprise customers. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Hire, develop and lead an inclusive, engaged, and high performing team. Minimum requirements for the role: 8+ years of experience in a sales support or deal strategy role, preferably at a high-growth technology company with a sales team of 500+ people or experience in similar growth or operations roles in a dynamic environment Significant experience with Salesforce, specifically Salesforce reporting, as well as experience with data visualization tools (e.g. Tableau) Excellent communication skills with the AVP+ levels of the organization Proficiency in Salesforce.com and the overall sales technology ecosystem Action-oriented to solve problems on short timelines Demonstrated leadership experience driving complex, cross-functional execution Comfortable with ambiguity and enthusiastic about improving efficiencies to increase sales Strong organizational skills and business judgment with the ability to manage competing priorities Excellent communication and critical thinking skills to understand sales policies and processes at a company, team and sales rep level Bachelor's degree or higher from a top university An ideal candidate also has: Advanced analysis skills: expertise working with large and unstructured data sets and building complex models Previous experience working within Zendesk/Zendesk Explore in an administrator capacity Salesforce CPQ experience High ability to communicate with both technical stakeholders and business leaders, i.e., you can translate complex issues to different teams seamlessly High level of curiosity Proactive and self-motivated The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$89,250-$135,000 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.$89.3k-135k yearly Auto-Apply 22d agoSr Manager, Project Management
Prometric
Remote job
JOB TITLE: Sr Manager, Project Management REPORTS TO: AVP, Assessment Services PMO DEPARTMENT: Assessment Services SALARY: $100K+ The Senior Manager of Project Management is a remote position that may require some light travel. It will oversee and execute projects for the Assessment Solutions PMO and manage a team of Project Managers. This role ensures project completion, delivers outcomes, and maintains quality. It also involves instructing and implementing best practices in project management with an emphasis on continuous improvement. COMPANY BACKGROUND Prometric (****************** is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors. RESPONSIBILITIES Lead moderate to large complex projects and programs, offering strategic direction to project teams and direct reports Create and manage project plans in a dynamic global environment, adjusting as requirements change. Execute projects efficiently by employing adaptable methods within a dynamic and global environment. Collaborate with project stakeholders, including clients, to provide strategic and tactical insights. Develop strong relationships and collaborate efficiently with all stakeholders in a global environment Demonstrate exceptional problem-solving and influencing skill to efficiently lead projects and programs to successful outcomes. Use strong communication and thought partnership skills to engage with stakeholders at all levels to manage, inform, and influence project outcomes. Teach and establish project management best practices based on PMBOK Implement and apply project management best practices throughout the project life cycle to achieve timely and high-quality results. Supervise and mentor project managers. Demonstrate a strong commitment to coaching and team development. Prepare and deliver performance appraisal to employees. Mentor, encourage and coach team members to further develop competencies Lead by example modeling behaviors that are consistent with the company's values Manage Project Manager assignments across the project management portfolio Assist Project Managers in managing third party project resources/team (contractors, etc) as needed Responsible for identifying training needs, performance tracking, coaching, and motivating direct reports. Identify and drive continuous project management best practice process improvement Support ongoing professional growth and cross training of various project types for direct reports SKILLS Strong understanding of project management methodologies and various supporting tools. Excellent leadership, communication, and people skills. Ability to manage multiple direct reports and projects simultaneously. Strong analytical, problem-solving and influencing skills. Continuous process improvement mind set Highly organized, self-motivated and a results-driven individual PMP certification strongly preferred Six Sigma expérience a plus$100k yearly 27d agoSr Building Manager, Corporate Real Estate
Nationwide Mutual Insurance
Columbus, OH
If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. Due to the nature of this position, it will be an in-office role, requiring being in the Columbus, OH office 5 days per week. Summary Providing a safe, comfortable, and reliable work environment to cultivate innovation and growth is our priority. It takes a diverse set of skills, talents, and abilities to operate and maintain Nationwide facilities with integrity and excellence. If you love providing outstanding customer service and take pride in contributing to an exceptional associate experience, we want to know more about you! As the Manager of Facilities Maintenance and Engineering, you'll be responsible for managing operations for large campuses and/or multiple buildings spread across a defined geographic region. We'll count on you to be able to conceptualize a problem, identify relevant issues, define alternatives, develop recommendations, and implement solutions. Work includes handling tenant relationships and frequent interactions with senior-level management. You'll also have significant influence on vendor and business unit relationships. Job Description Key responsibilities: Assists in developing and managing operating budgets, including tracking expenses and identifying cost-saving opportunities. Provides regular reports on building performance, occupancy, maintenance metrics and makes recommendations for improvement. Ensures all buildings meet local codes, regulations, and corporate standards; participates in weekly maintenance stand-up meetings and executive project review meetings. Supports sustainability initiatives (e.g., energy efficiency, waste reduction) and workplace experience initiatives (e.g., events, concierge services, conference rooms, cafeterias). Responds to maintenance requests, comfort complaints (e.g., temperature, lighting), facility-related issues and addresses compliance issues (e.g., access control, hazardous materials). Coordinates repairs and communicates timelines for resolution in accordance with established service levels; maintains documentation for audits and certifications. Acts as a liaison between tenants and corporate real estate leadership. Hosts tenant meetings and keeps occupants informed. Leads the planning and execution of safety drills and emergency preparedness programs, including required fire drills and safety briefings. Provides communication support for executive floors maintenance, building powerdowns and shares updates on building operations, renovation, and service changes, Leads multi-functional building inspection programs and ensures that company standards, building codes and other regulations are followed. Ensures effective customer satisfaction. Develops, negotiates, and secures contracts. Manages vendor and contractor relationships ensuring compliance with internal and external policies, practices, and procedures. May perform other responsibilities as assigned. Reporting Relationships: Reports to Director or AVP, Corporate Real Estate. Manages a team of first line supervisors and associates. Typical Skills and Experiences: Education: Undergraduate degree in property management, engineering, business administration or related fields. License/Certification/Designation: Real estate license, Real Property Administrator (RPA) and Certified Facility Manager certifications preferred. Experience: Eight or more years in facility/property management with people management accountability. Management of a large campus or building portfolio more than 800,000 square feet is preferred. Knowledge, Abilities and Skills: Knowledge of facility/property management; project management concepts and practices; understanding of all building, electrical, fire, Environmental Protection Agency (EPA) and other federal, state, and local codes and regulations; financial statement preparation, budgeting and financial analysis concepts and techniques. Skilled at planning, installation, maintenance, testing, repair, and operations of building, electrical, heating, ventilation, and air conditioning (HVAC) and life safety systems. Ability to influence; problem-solving, and skilled at decision-making; analytical assessments; and strong communication abilities. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resources Business Partner. Values: Regularly and consistently demonstrates Nationwide Values. Job Conditions: Overtime Eligibility: Exempt (Non-eligible) Working Conditions: This is a full-time in-office position with availability 24 hours-a-day, seven days a week (24//7), in case of emergencies, by phone or in person as required. May be required to work non-standard and/or rotating shifts. Building maintenance environment. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Safety Sensitive: This job has been identified as a Safety Sensitive position and, according to our substance free workplace program, may be subject to random alcohol and other drug testing. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.$58k-82k yearly est. Auto-Apply 60d+ agoArea Vice President - TOLA
Extrahop
Remote job
ExtraHop is reinventing Network Detection and Response (NDR) to help enterprises and organziations stay ahead of emerging threats with unmatched network visibility, context, and control. Today's attackers bypass traditional security defenses through identity-based entry, move invisibly across cloud, on-premise, and data center networks using encryption and trusted applications, and exploit and exit whenever they want. But all of that movement is visible on the network... if you can see it. By combining the power of NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics in a single, integrated platform, ExtraHop can decrypt and unlock complete packet-level data at wire speed, analyze and correlate it across all your networks, applications, devices, and users with cloud-scale machine learning, and provide a single interface to the SOC to detect, investigate, and remediate modern cyber risks in real time. As an AVP, you learn and maintain in-depth knowledge of ExtraHop's products and technologies, competitive products, and industry trends. Your primary responsibility for the role is managing a team of in-region quota-carrying sales managers. The field sales team is responsible for increasing revenue in assigned regions/territories/districts through identifying, recruiting, and developing opportunities for generating direct sales and partnerships with resellers. Specific Duties Drive agreed-upon sales strategies and processes to meet and exceed sales goals. Development of sales plan including target setting and allocating named accounts. Great teamwork ethics are required to run a successful sales team which should run as a team vs. a collection of individuals. Hire, train, motivate and retain an effective sales force. Role model team leadership and management qualities. Management of the team's pipeline, qualify, and accurately forecast business. Provide timely and accurate field feedback to other departments within ExtraHop. Accurately forecast business on a weekly basis. Work proactively with resellers and partners to grow business in your territory. Meet/Exceed sales team booking target and Proof of Value (PoV) plan. Assist the Regional Sales Managers Meet and exceed assigned sales targets by closing new accounts and growing revenues in existing customer installations. Identify prospects for ExtraHop products through cold calls, and lead follow-up and face-to-face meetings. Build a qualified pipeline to cover four times the assigned target. Work with their Inside Sales team and align best on best practices. Define win-strategy for key opportunities. Call on senior executives to understand the business, decision-making, and financing processes of your territory. Present and demonstrate ExtraHop products to customers. Provide customer and competitor feedback and field intelligence where available and necessary. Prepare and implement strategic sales account plans for all customers and identify business growth opportunities in the assigned customer base. Ensure resellers and field sales engineers and management are working together in the sales process, lead generation, registering opportunities, accurately forecasting revenue, and tracking to required revenue goals established by their discount tier. Coach and support the ramp-up and development of the sales force capabilities. Prepare and maintain an accurate sales forecast for your territory. Become the executive sponsor in the assigned region for key customers. Keep Salesforce hygiene within the required parameters. Required Qualifications and Experience Four-year degree or equivalent in a related discipline (e.g., information technology, computer science, business, or engineering). 5-10 years managing remote field sales teams. Track history of success selling technical solutions. Demonstrated technical acumen to articulate ExtraHop's value proposition in a differentiated and compelling manner. Strong communication, organizational, and interpersonal skills. Proven history of sales success in security / cloud / network / application management or related IT infrastructure solutions. Demonstrated ability to secure meetings and close deals with senior-level executives. Solid understanding of enterprise security. Acute commercial skills with an understanding of how to support Cloud, Capex, Opex and finance requirements. Strong independent work ethic and experience working in a dynamic culture. Existing senior-level relationships at a wide range of enterprise accounts in your assigned territory. Ability to travel The base salary for this position is between $190,000 - $205,000 on a 50/50 split ABOUT EXTRAHOP: ExtraHop empowers enterprises to stay ahead of evolving threats with the most comprehensive approach to network detection and response (NDR). Since 2007, the company has helped organizations across the globe extract real-time insights from their hybrid networks with the most in-depth network telemetry. ExtraHop NDR uniquely integrates network threat detection, network performance management (NPM), intrusion detection (IDS), and packet forensics into a single console with 100GB+ sensors, real-time decryption, and cloud-scale machine learning - delivering complete network visibility, unmatched context for data-driven security decisions, and improved SOC productivity. ExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team. We are the only NDR vendor recognized as a leader by all major analyst firms including the 2024 Gartner Magic Quadrant for Network Detection and Response™, the 2023 Forrester Wave for Network Analysis and Visibility, the 2024 IDC Marketscape for NDR, and the 2024 Gigamon Radar Report for Network Detection and Response. OTHER BENEFITS: Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits: Health, Dental, and Vision Benefits Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan FSA and Dependent Care Accounts + EAP, where applicable Educational Reimbursement 401k with Employer Match or Pension where applicable Pet Insurance (US Only) Parental Leave (US Only) Hybrid and Remote Work Model Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today! To learn more, visit **************** or follow us on LinkedIn. Create a Job Alert Interested in building your career at ExtraHop? Get future opportunities sent straight to your email.$190k-205k yearly Auto-Apply 21d agoRegional Business Office Manager Home Health
Pruitthealth
Remote job
Regional Business Office Manager Home Health - 2515426 Description Regional Business Office Manager - Home Health ServicesHome is where the heart is! That's why PruittHealth @ Home is committed to caring for our patients and residents, as well as providing our employees with a rewarding career as a member of our PruittHealth family. JOB PURPOSE:Responsible for assisting the Administrator with administrative functions of the agency and supervising clerical office staff. Responsible for assisting the Area Vice President (AVP) with training and education to in accordance with agencies' policies and procedures and regulatory requirements to assure the highest degree of quality patient care is maintained at all times.KEY RESPONSIBILITIES:• Evaluate office processes and report opportunities for improvement to the Administrator and/or the AVP.• Performing data entry functions as needed for the efficiency of the office operations.• Order office supplies as directed by Administrator and manage supply expense budget.• Assure coverage for receptionist duties of the office.• Submit accounts payable information and maintain a system to ensure timely payment.• Collaborate with billing department and work billing reports daily to ensure claims filed timely.• Ensure accuracy of daily census.• Track and maintain personnel files for agency and branch locations.• Provide hiring and performance evaluation input for regionally assigned administrative staff.• Develop and provide training to Home Health agencies and Business Office Managers.• Monitor, develop tracking tools and analyze trends for sustained compliance particularly accounts receivable, outstanding RAPs, unbilled final claims and outstanding orders.• Provide Performance Review Reports to include key performance indicators.• Assist in corrective action plan process for under-performing agencies.• Work with finance on workflows, weekly verifications and month end close.• Knowledge and understanding of Medicare, Medicaid, Private Pay and Third Party reimbursement.• Participate in center/agency surveys (Licensure/JCAHO) and any subsequently required reports.• Keep supervisor informed of daily activities, and issues. Propose solutions to all issues.As a member of our team, clinicians will have access to top-of-the-market pay structures with unlimited income potential, progressive benefit plan, mileage reimbursement, opportunity for career growth, additional pay incentives, and flexible schedules - plus a great team environment that reflects our commitment to caring for our 16,000 partners.To apply please email ***************************** Qualifications MINIMUM EDUCATION REQUIRED: • Two (2) years of college or business school and/or equivalent combination of experience and training. MINIMUM EXPERIENCE REQUIRED: • One (1) year administrative experience in healthcare or similar services industry. • Financial background and administrative experience with multiple site management and business/services lines including training and performance improvement. ADDITIONAL QUALIFICATIONS: (Preferred qualifications) • Associate's or Bachelor's Degree in business or related field preferred. • Five (5) years of previous office management experience preferred. Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference. We are eager to connect with you! Apply Now to get started at PruittHealth! As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status. Job: Administrative Primary Location: Georgia-Cumming Schedule: Full-time : Shift:1st ShiftJob Posting: Dec 9, 2025, 12:54:35 PM Work Locations: PruittHealth @ Home - Cumming 102 Pilgrim Village Dr. Suite 100 Cumming 30040$51k-68k yearly est. Auto-Apply 4h agoDirector of Center Development and Services (Remote)
Learn Behavioral
Remote job
LEARN Behavioral is a national organization made up of dedicated and caring individuals with the sole purpose of nurturing children with autism and special needs to lead resilient and fulfilling lives. We specialize in contemporary, evidence based applied behavior analysis to deliver personalized treatment plans, backed by 20 years of clinical insights. We are proud to be a part of each family's journey and share in the experience of finding success for every child, and family, in our care. If you share a similar passion for nurturing and empowering the success of others, along with the opportunity to have an impact on the lives of others, we are eager to connect with you! We are expanding our reach and seeking a dynamic Director of Center Development and Services to lead the establishment of new clinic locations. The Director of Center Development and Services will work to advance LEARN's mission by working in close collaboration with AVP of Center Development and Services. Primary responsibilities include collaborating with external partnerships, overseeing construction projects and managing internal staff. This person is responsible for supporting the delivery of the strategic center development plan. In addition, the Director will support the management of the existing centers by renewing leases and improving/servicing those locations. This is a primarily remote position requiring approximately 25% travel. Candidates in Central Time Zone (CST) are preferred. Responsibilities Support net new center openings consistent with plan and communicate progress with key stakeholders Support lease renewals including necessary improvements to facility infrastructure Manage and develop a team of professionals to support scalable growth Manage third party resources including real estate brokers, contractors, maintenance and services to provide quality, cost effective support Collaborate with operational leadership and other key business functions to align, communicate and support center growth and development. Qualifications Project management experience required 5 year's construction management experience required Strong analytical and strategic thinking skills Excellent communication and interpersonal skills Ability to Identify complex problems and reviewing related information to develop and evaluate options and implement solutions. Active listening skills. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Demonstrated ability to work independently and as part of a team in a fast-paced, dynamic environment. Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively. This role supervises one or more individual contributors. LEARN Behavioral is an equal opportunity employer. Candidates must be presently eligible to work in the United States. We celebrate diversity and are committed to creating an inclusive environment for all employees. LEARN Behavioral offers competitive compensation and a comprehensive benefits plan, including 401(k), personal time off, paid holidays, and tuition reimbursement.$75k-122k yearly est. Auto-Apply 60d+ agoDirector, Provider Credentialing & Enrollment (NCQA)
Privia Health
Remote job
Reporting to the AVP of Credentialing, the Director, Credentialing and Enrollment is responsible for managing a national team of individuals and is responsible for overseeing all aspects of the credentialing, re-credentialing and privileging processes for all providers in Privia's high performance medical group. In this role, relationship management and communication with Market Presidents is a key success factor. Job Duties: * Oversee all aspects of Provider Credentialing and Payer Enrollment on a national level. * Subject Matter Expert (SME) for all payer related matters and for reviewing payer or credentialing issues related to growth of the business, including researching and commenting on business development or market expansion credentialing matters. * Work collaboratively with Payer Contracting, Revenue Cycle Management, Implementation, Performance Management, Finance, Compliance and other operational areas to ensure accurate information sharing, appropriate communication of any delays or other issues and complete reporting of performance and pertinent information for decision making. * Manage the national team of credentialing resources to ensure consistency in hiring, training, onboarding and skill development. Maintain adequate resources to support the needs of the market. * Assure compliance with all health plan requirements as related to the provider certification and credentialing. Manages and monitors activities of the department to ensure compliance with all policies/procedures and regulations. * Oversee the teams responsible for special projects requiring knowledge of delegated and non-delegated health plan requirements. * Train and manage the Credentialing & Enrollment leaders making sure to train and evaluate competencies and delegate responsibility appropriately. * Manage processes that maintain up-to-date data for each provider in credentialing databases and online systems; ensure timely renewal of licenses and certifications. * Maintain confidentiality of provider information. * Assist in managing the flow of information between the payers, contracted Managed Service Organizations (MSOs) and PMG. * Oversee and manage the end-to-end credentialing and payer enrollment processes specifically for all contracted Managed Service Organizations (MSOs), ensuring adherence to contractual requirements, service level agreements (SLAs), and delegated authority, where applicable. * Coordinate and prepare management reports. * Create and manage continual process and quality improvement efforts related to payer enrollment, data entry, credentialing committees and all aspects related to credentialing & enrollment. * Design and review credentialing statistics that will drive improvement and hold people accountable for results. * Develop and execute a long-term strategic plan, in conjunction with AVP, for the Provider Enrollment and Credentialing function to align with the company's growth objectives and market expansion goals. * Evaluate, recommend, and manage the implementation of new technologies and systems (e.g., credentialing software, automation tools) to improve the efficiency, scalability, and accuracy of the enrollment process. * Ensure that the entire team is fully trained and able to work independently to the level of their role. * Other duties as assigned. * 7+ years experience in payer enrollment and/or managed care credentialing, NCQA credentialing, or delegated credentialing setting required * Comprehensive knowledge of NCQA standards in credentialing, delegated credentialing and compliance with payers, as well other state and regulatory requirements. * Extensive people management experience required * Demonstrated skills in problem solving and analysis and resolution * Must be able to function independently, possess demonstrated flexibility in multiple project management The salary range for this role is $120,000.00-$135,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 20% and restricted stock units. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. All your information will be kept confidential according to EEO guidelines. Technical Requirements (for remote workers only, not applicable for onsite/in office work): In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like *************************** This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.$120k-135k yearly 8d agoAVP Emerging AI, Claims & Operations Data Science
The Hartford
Columbus, OH
AVP Data Science - GD05AE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. The Hartford is hiring an AVP leading Generative and Agentic AI solutions for the Claims and Operations organizations. This leader will play a pivotal role in transforming the end-to-end Claims and Service customer journey by developing and embedding emerging AI capabilities to enhance outcomes, process and experience. The Claims & Operations Emerging AI team builds integrated and interactive solutions with a toolkit including Natural Language Processing, Computer Vision, Machine Learning, Generative AI and Agentic AI to enhance productivity and decision support across Claims and Service Operations. We partner closely with enterprise AI Platform and peer data science teams to build a consistent approach to architecture while tailoring solutions to our customers' unique business needs. This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT , Alpharetta, GA or Charlotte, NC) 3 days a week. Candidates must be eligible to work in the US without company sponsorship. Specific responsibilities include + Develop and oversee multiple teams to develop, test, and maintain robust Generative and Agentic AI solutions across claim and customer service operations. + Collaborate with business leaders and partners to understand their short and long-term goals, and develop, align and execute on the AI strategy and multi-year roadmap to meet those goals. + Develop deep partnerships and alignment with the portfolio and value stream frameworks. Promote agile and iterative development through cross-functional teams to provide appropriate solutions to meet the business problem. + Hire, lead and develop a team of asset owners, data engineers, data scientists and machine learning engineers. Create an engaged and inclusive culture that draws and retains talent. + Provide thought leadership through education, identification of AI opportunities and advance a data-driven culture that leverages data and AI whenever possible to enhance business efficiency and effectiveness. + Partner with technology, data, AI platform, MLOps and Architecture teams to influence technology integration, data and platform strategy, tooling, standard work and reusable capabilities. + Partner with peers and AI platform owners to champion the development and integration of reusable AI solutions within The Hartford's AI platform to ensure governance, scalability and reuse. + Develop knowledge of The Hartford's formal and informal structures, business processes, and data sources. + Stay up-to date and serve as a community thought leader for the latest advancements in Machine Learning and AI techniques and products, MLOps, Cloud Engineering and emerging technologies. Qualifications + 10+ years of experience in Data Science, Analytic function or related field. 5+ years insurance experience successfully leading teams. + 7+ years formal leadership responsibilities for a functional team(s). + Degree in Machine Learning, Data Science, Computer Science, Software Engineering or other similar analytical field. + Demonstrated ability to build and grow technical teams and establish new operating rhythms. + Strong understanding of the end-to-end insurance business and the customer contact points through sales, service and claim.. + Subject matter expertise in Machine Learning techniques, prompt engineering, RAG, agentic frameworks, model evaluation, guardrail management, MLOps and model lifecycle management. + Strong understanding of responsible AI practices, model risk management, governance frameworks, regulations. + Proficiency with cloud platforms, preferably AWS or GCP, and their AI/ML ecosystems. + Strong strategic thinking and exceptional analytical capability along with business acumen to translate complex technical topics into business solutions. + Exceptional verbal/written communication skills; Must be able to communicate effectively at all levels across the organization + Ability to work autonomously, with a strong attention to detail and balance multiple priorities. + Experience executing change to core business processes through the innovative use of quantitative techniques. + Strong negotiating, influencing, and conflict resolution skills at all organizational levels, builds effective relationships with internal partners. + Innovative. Seeks new and creative ways to approach analytical exercises and development projects. + Results-oriented. Demonstrates a sense of urgency and accountability for business issues. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $182,400 - $273,600 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us (************************************* | Our Culture (******************************************************* | What It's Like to Work Here (************************************************** | Perks & Benefits (********************************************* Every day, a day to do right. Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities and employees-continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it's these values that drive all of us to do more and to do better every day. About Us (************************************* Our Culture What It's Like to Work Here (************************************************** Perks & Benefits Legal Notice (***************************************** Accessibility Statement Producer Compensation (************************************************** EEO Privacy Policy (************************************************** California Privacy Policy Your California Privacy Choices (****************************************************** International Privacy Policy Canadian Privacy Policy (**************************************************** Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice (******************************************** Hartford India Prospective Personnel Privacy Notice$97k-119k yearly est. 60d+ ago