Patient Care Manager and Dual RN
Optum
Columbus, OH
Explore opportunities with Caretenders, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. In the Patient Care Manager RN Hybrid role, you are responsible for the supervision and coordination of clinical services and provide and direct provisions of nursing care to patients in their homes as prescribed by the physician. You will coordinate and supervise an interdisciplinary team of staff to assure the continuity of high-quality care to home health patients assigned to your team's area in accordance with the physician-prescribed plan of care, and all applicable state and federal laws and regulations. Primary Responsibilities: Directly/indirectly supervises home health aides and LPNs, provides instruction, and assigns tasks Provides clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team Completes comprehensive assessments (OASIS), medication reconciliation, and initial/comprehensive nursing evaluation visits. Receives referrals, ensures appropriate clinician assignments, evaluate patient orders, and plot start of care visits Coordinates determination of patient home health benefits, medical necessity, and ongoing insurance approvals Ensures patient needs are continually assessed and care rendered is individualized to patient needs, appropriate and reasonable, meets home health eligibility criteria, and is in accordance with physician orders Reviews assessments and plans of care daily, per assigned workflow, and consults clinicians with recommendations, as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current unrestricted RN licensure in state of practice Current CPR certification requirements Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client Preferred Qualifications: Home care experience Able to work independently Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #LHCJobs UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.$71.2k-127.2k yearly 1d agoLicensed Social Worker - Manhattan
The Jewish Board
Remote job
PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and theirfamilies develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. POSITION OVERVIEW: This position provides clinical services as part of an Article 31 OMH certified outpatient MHOTRS clinic. The clinics are located in diverse communities and provide services to individuals of all ages and their families and support systems. Clinical services are provided using a trauma-informed, evidence-based, racially & culturally affirming approach. Interventions include, but are not limited to, evaluations; individual, group and/or family therapy; care coordination; and crisis interventions. KEY ESSENTIAL FUNCTIONS : • Conduct comprehensive evaluations and psychosocial assessments • Develop treatment plans in collaboration with clients and family members (as appropriate), to identify treatment needs and interventions and review/revise treatment plans to reflect client's treatment progress and changing problems/goals. • Provide individual, group, family, collateral treatment and crisis services/interventions • Be actively self-reflective & self-aware of how clinical and administrative practice impacts clients, families, and the communities we serve • Approach work with an anti-racist lens and open to continuously learning and evolving • Liaise with families, schools, criminal justice, and other community agencies to coordinate care • Participate in clinical meetings, staff meetings, required training, and supervision. • Open and willing to receive constructive feedback • Maintain documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources • Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures. • Must have a strong knowledge of OMH Telehealth guidelines and adherence to the requirements of telehealth practice. • Other duties as assigned. ADDITIONAL FUNCTIONS MAY INCLUDE: • Attending case conferences as needed • Maintaining a steady and active caseload • Meeting the minimum expectations for kept visits EDUCATIONAL / TRAINING REQUIRED: • Master's degree in social work or mental health counseling and New York State clinical licensure in social work (LCSW) or mental health counseling (LMHC-DP). Solid clinical skills and knowledge of evidence-based practices. Prior experience in DBT, Trauma Focused CBT, EMDR preferred, but not required. EXPERIENCE REQUIRED / LANGUAGE PREFERENCE: • Experience treating children or adolescents is preferred. • Fluency in a second language is preferred. COMPUTER SKILLS REQUIRED: • Experience with documenting in electronic health records and using Microsoft Office software • Experience with tele mental health platforms a must VISUAL AND MANUAL DEXIERITY: The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs WORK ENVIRONMENT / PHYSICAL EFFORT Remote work setting. Position entails a schedule of three weekday evening 1pm-9pm or two weekday evening hours and one weekend (Saturday or Sunday 9-5pm) We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.$38k-48k yearly est. 6d agoRN Registered Nurse Full Time PAT Remote after Training
St. Joseph's Health
Remote job
*Employment Type:* Full time *Shift:* *Description:* Posting This RN position includes incorporating approved processes, systems, protocols and tools when screening incoming colleagues, providers, vendors and visitors entering Trinity Health facilities. These screening protocols follow CDC and other regulatory guidelines and internal procedures. This opportunity is located in our Preadmission Testing (PAT) department in the medical office building (MOB) on our main campus. Documents and maintains compiled screening information as necessary within the scope of the RN role. Reports to manager or identified escalation resources any issues or concerns and identifies person(s) who do not pass screening and/or compliance screening requirement guidelines per approved protocols. A Registered Nurse (RN) is a licensed health care provider who provides nursing care under the direction of a physician, or other authorized health care provider. There is no independent component to the RN role. The Nurse Practice Act defines the practice of a RN as "performing tasks and responsibilities within the framework of case finding, health teaching, health counseling, and provision of supportive and restorative care under the direction of a registered nurse or licensed physician, dentist, or other licensed health care provider legally authorized under this title and in accordance with the commissioner's regulations." *ESSENTIAL FUNCTIONS* Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. As outlined in processes, practice guides and protocols and applying required systems and tools, performs specific health screening of persons entering Trinity Health facilities following established regulatory and Trinity Health guidelines and internal procedures. May check temperature (no touch) and screens for symptoms by asking colleagues, providers, vendors and visitors a series of questions or ensuring that inquiry systems or electronic applications are used and that persons are approved for entry. Provides masks as needed. Educates those desiring to enter facilities on the practices and protocols for entry and re-entry. Reports to manager or other identified escalation resources any person(s) who refuses and / or does not pass the screening and / or compliance screening requirement guidelines. Monitors, organizes and keeps work areas sanitized and clean. Screenings may be required to take place outside the doors to Trinity Health facilities in order to maintain appropriate protection inside the buildings. Ensures testing related supplies are properly maintained and available. Maintains good rapport and cooperative relationships with colleagues, providers, vendors and visitors. Approaches conflict in a professional, calm and constructive manner; escalates problem resolution to manager or other identified resources, as needed and according to protocols and processes. Creates a positive environment that promotes customer satisfaction. Completes required training and sign off on usage of infrared thermometer and instructions needed to be followed. Keeps abreast of updated internal instructions, processes, protocols and CDC and/or regulatory guidelines. Performs other duties as assigned by the manager. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. *RESPONSIBILITIES:* Ensures quality nursing care is rendered to all patients in accordance with the New York Nurse Practice Act, National Standards of Practice, and Nursing and Clinical Service standards of care and practice. Utilizing the Nursing Process is involved in the provision of direct care of patients and families. *PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS* Operates in a healthcare, office or outdoor environment. Understands and follows infection control standards and complies with the use of personal protection equipment to prevent exposure and transmission of communicable disease. Ability to stand or sit for long periods of time. Frequent walking, sitting, bending and stooping. Must be able to hear and speak to those desiring to enter Trinity Health facilities and to communicate via phone, email and other electronic methods. Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of the job. Ability to concentrate and pay close attention to details for over 90% of time *Mission Statement:* We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. *Vision:* To be world-renowned for passionate patient care and outstanding clinical outcomes. *Core Values:* In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are. *Education, Training, Experience, Certification and Licensure:* Graduation from an accredited school for Registered Nurse and current licensure, or eligibility for licensure, in the State of New York. Maintains current BLS/CPR. Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise. *Work Contact Group:* All services, medical staff, patients, visitors, and various regulatory and professional agencies. *Supervised by:* Team Leader, Clinical Coordinator, Unit Manager, and Clinical Services/Nursing Administration. *Diversity and Inclusion* Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Trinity Health's Commitment to Diversity and Inclusion Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity. Pay Range: $33.00 - $43.58 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.$33-43.6 hourly 7d agoClinical Administrator, Residential Treatment
I Am Boundless
Grove City, OH
Want to make an impact? I Am Boundless is hiring for a Clinical Administrator! Boundless is a non-profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we're on a mission to build a world that realizes the boundless potential of all people. Join our team, which shares a common passion and purpose in empowering our community. Benefits - Why Join Boundless? Financial & Retirement 401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment - Immediately 100% Vested Annual Increases Paid Time Off 5 Weeks of Paid Time Off 8 Paid Holidays Health & Wellness Medical Insurance Free Dental & Vision Insurance Flexible Spending Account (FSA) Dependent Care Account (DCA) Life Insurance & Supplemental Life Insurance Disability Insurance Professional Support Tuition Discount Opportunities with Schools like Capella University & Franklin University A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF) Paid Training & Development Opportunities Perks & Discounts Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.) Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly) What You'll Do: As a Clinical Administrator, you'll play a meaningful role in providing direction and leadership in the clinical Treatment provision and clinical operations of the central region's therapeutic residential programs. Service will be provided from a strengths-based lens, leaning into Trauma Informed Care and evidence-based treatment modalities. The Administrator will ensure the provision of high-quality services that are delivered in a fiscally responsible manner in accordance with company mission, vision and values. Working with individuals, clinical staff, parents/guardians, and community-based stakeholders, the Administrator facilitates access to care and addresses barriers. Minimum Qualifications: Applicants must hold a Master's or Doctorate degree in a human services field (e.g., social work, counseling, health care, social services, education, psychology, behavior analysis) Applicants must be a licensed clinician (LISW, LPCC, psychologist) OR certified as a Board Certified Behavior Analyst (BCBA) coupled with Certified Ohio Behavior Analyst (COBA) endorsement Five or more years of experience in the provision of clinical services to individuals with behavioral health issues; preferably experience with co-occurring diagnoses of intellectual/developmental disabilities and/or autism spectrum disorder. Minimum of two years of supervisory and management experience in the human service or health care industry which includes responsibility for the following functions: performance management, supervision of employees, program services, and financial management. Working knowledge of local, state, and federal regulations for services for behavioral health, behavioral analysis, development disability, and autism. At least two years of experience billing services under Medicaid/Medicaid Managed Care and/or OhioRISE. Ability to obtain and maintain certifications in and perform physical crisis management intervention as needed. Ability to obtain and maintain Certifications in First Aid and CPR - adult, child and infant; delegated nursing. Valid driver's license and insurable driving record, if applicable Preferred Qualifications: Preference given to professionals with relevant supervisory designations (e.g. LISW-S, LPCC-S) One year of experience with compliance and quality initiatives preferred. Ready to make a difference? Apply today and join a company where you can realize your Boundless potential! All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law$53k-85k yearly est. Auto-Apply 16d agoPharmacy Technician / Pharm Tech Apprenticeship
Walgreens
Grove City, OH
Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Develops strong relationships with most valuable customers. Operations Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician. Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evening and weekend hours. Preferred Qualifications Prefer six months of experience in a retail environment. Prefer to have prior work experience with Walgreens. Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. Prefer good computer skills. Prefer the knowledge of store inventory control. Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16.5 - $20 / Hourly$16.5-20 hourly 3d agoHospice Aide
Luminary Hospice
Columbus, OH
Reports To: Director of Clinical Services At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey. Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person - with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers. About the role: The hospice aide is a paraprofessional member of the interdisciplinary group who works under the supervision of a registered nurse and performs various services for a patient as necessary to meet the patient's personal needs and to promote comfort. The hospice aide is responsible for observing the patient, reporting these observations, and documenting observations and care performed. The hospice aide will be assigned in a manner that promotes quality, continuity, and safety of a patient's care. Job Responsibilities: 1. Performing personal care needs after given a patient's assignment and attending to his/her requests promptly. If unable to perform a certain task, report to the Case Manager immediately. 2. Providing patient and family with positive communication techniques, within the realm of ethical and respectful care, including confidentiality. 3. Meeting the safety needs of the patient and using equipment safely and properly (foot stools, side rails, O2, etc.) 4. Giving personal care including baths, back rubs, oral hygiene, shampoos, and changing bed linen as often as assigned. 5. Assisting in dressing and undressing patients as assigned. 6. Planning and preparing nutritious meals, including shopping, as assigned. 7. Assisting in feeding the patient as assigned. 8. Taking and recording oral, rectal, and auxiliary temperatures, pulse, respiration, and blood pressure when ordered with appropriate completed/demonstrated skills competency. 9. Providing proper care and observation of the patient's skin to prevent the breakdown of tissue over bony prominence. 10. Assessing and reporting on the patient's condition and significant changes to the Case Manager. Also aware of the caregiver or other individuals living with the patient and interpersonal issues. 11. Assist in ambulation and exercise as instructed by the hospice nurse or therapist. 12. Provide a normal range of motion and transfers/positioning as directed. 13. Assistance with self-administered medications as allowed by state regulations, such as “reminders.” 14. Offering and assisting with bedpans and urinals. Assisting as assigned with light laundry needs. 15. Performing range of motion and other simple procedures as an extensional therapy service as ordered with appropriate completed/demonstrated skills competency. 16. Providing respite for patient's/family/caregiver when on-site, as appropriate. 17. Keeping the patient's living area clean and orderly, as assigned. 18. Adhering to the organization's documentation and care procedures and standards of personal and professional conduct. 19. Participates in quality assessment performance improvement teams and activities. 20. Respectful of patient and family/caregiver environment and patient's personal needs. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Job Qualifications: 1. Active STNA or CNA (state will dictate) Certification in the state performing job duties. 2. Meets the training requirements of the State. 3. Completed a minimum of 75 hours of classroom and supervised practical training. Sixteen hours of classroom must be completed before a mandatory 16 hours of practical training. 4. At least 18 years of age. 5. Ability to read and follow written instructions and document care given. 6. Understands hospice philosophy and is comfortable providing specialized care to the terminally ill. 7. Satisfactory references from previous employers. 8. Is self-directing with the ability to work with little direct supervision. Secure with issues of death/dying. Provides a calm manner when in a patient's home. 9. Has empathy for the needs of the ill, injured, frail, and the impaired. 10. Possess and maintain current CPR certification. 11. Demonstrates tact, patience, and good personal hygiene. 12. Licensed driver with an automobile that is insured in accordance with organization requirements and is in good working order. 13. Complete a probationary period. This probationary period is to ensure the aide is competent in the above qualifications and is documented by the supervisor and the employee. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. Equal Employment Opportunity: Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications. Compensation and Benefits: Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals.$27k-35k yearly est. Auto-Apply 14d agoCheif Clinical Officer
360Care
Remote job
The Chief Clinical Officer (CCO) is a senior executive accountable for the clinical vision, quality, and performance of 360care's service lines, including dental, podiatry, optometry, audiology, and other healthcare services. The CCO ensures that 360care's clinical services achieve the right balance of financial performance, regulatory compliance, clinical quality, patient satisfaction, and customer satisfaction. This leader provides strategic oversight, governance, and accountability - managing service line directors and ensuring cross-functional alignment. The role emphasizes enterprise leadership, clinical governance, and accountability for outcomes while delegating direct operational execution to responsible leaders across service lines and functions. Responsibilities Clinical Leadership & Strategy Define and champion the clinical vision for 360care, aligning clinical priorities with business strategy and enterprise objectives. Serve as the senior clinical voice in growth planning, service innovation, and market expansion. • Balance financial performance, compliance, quality, patient, and customer outcomes in all clinical decision-making. Oversight & Accountability of Service Line Directors Manage and mentor service line directors to ensure consistent standards of care, compliance, and patient experience. Hold directors accountable for achieving clinical, operational, and business targets in their respective service lines. • Ensure responsiveness of clinical services to patient, customer, and partner needs. Quality, Compliance & Risk Management Lead clinical quality initiatives, outcomes measurement, and patient safety programs. Ensure compliance with federal and state regulations, including billing-related compliance assurance. • Oversee risk management frameworks, holding responsible leaders accountable for mitigation and resolution. Collaboration & Integration Partner with Sales, Provider Recruiting, Customer Success, and Operations to support workforce stability, effective service delivery, and operational performance. Collaborate across functions to ensure clinical perspectives are integrated into enterprise decisions. • Support due diligence and integration for M&A opportunities to ensure clinical fit. Patient Care Oversight Ensure patient care standards are consistently upheld across all service lines. Partner with customer success and service teams to ensure clinical services support a positive overall patient and customer experience. Clinical Staff Development & Education Accountable for ensuring training, continuing education, and competency development meet organizational needs. Delegate execution to responsible directors and training leaders while maintaining oversight of standards and effectiveness. • Foster a culture of continuous learning and professional development across service lines. Research & Innovation Drive research and innovation initiatives to strengthen clinical effectiveness, patient outcomes, and operational efficiency. Stay current on clinical advancements and emerging technologies relevant to ancillary services. • Lead adoption of new practices and innovations that improve quality, value, and patient experience. Stakeholder Engagement Ensure 360care clinical representation with executive leadership, policy makers, payors, regulators, SNF partners, and professional associations. Build trusted relationships with external stakeholders to support growth and strengthen 360care's reputation. • Serve as a champion of clinical excellence and patient-centered care Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy. Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times. To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager. Reacts positively to change and performs other duties as assigned. Qualifications Advanced clinical degree required: DNP, DDS/DMD, DPM, OD, or equivalent. Active licensure and board certification/credentialing in the respective discipline. Minimum 10 years of progressive clinical practice experience and 5+ years in a senior clinical leadership role Demonstrated success working across multiple service lines with diverse clinical specialties. Strong background in clinical governance, quality improvement, compliance, and risk management. Skilled communicator with the ability to influence at the executive level and build trust across disciplines. Experience in Skilled Nursing Facilities (SNF), long-term care, or similar healthcare settings strongly preferred. Excellent interpersonal, oral, and written communication skills. Must be detail oriented and self-motivated. Excellent customer service skills. Anticipate needs in a proactive manner to increase satisfaction. The Company reserves the right to modify any bonus/commission structure prospectively at any time for any reason. A bonus/commission is not considered earned until it is paid, and the employee remains with the Company at the time of payment Take ownership of job responsibilities by initiating prompt and appropriate follow up and/or action to problems.$30k-58k yearly est. Auto-Apply 60d+ agoClient Services Partner
Prenuvo
Remote job
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again". Prenuvo is seeking a Client Services Partner to support the enhanced scan workflow and ensure a seamless experience for patients and physicians. As a key member of the clinical team, you will be responsible for managing the end-to-end clinical process related to the enhanced scan, coordinating post-scheduling workflows, and assisting with physician education initiatives. This role involves close collaboration with the sales team, operations, and clinical staff as well as personal care with Prenuvo patients to ensure that they receive the necessary guidance and follow-up for their enhanced scan. You will also facilitate home lab draws, additional report distribution (body composition and brain volume quantification), and physician education coordination. If you are highly organized, detail-oriented, and passionate about improving the patient experience in an innovative healthcare setting, we encourage you to apply for this exciting opportunity! This is a contractor position with the potential to extend or convert to full-time depending on business need and employee performance. Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives! What You'll Do Enhanced Scan Coordination Serve as the primary point of contact for patients undergoing an enhanced scan, ensuring a smooth experience from scheduling to follow-up. Work closely with the sales and clinical teams to coordinate post-scheduling workflows, ensuring patients complete all necessary steps for their scan. Facilitate home lab draws by coordinating with third-party providers and ensuring results are processed in time for consultations. Ensure timely and accurate distribution of additional reports, including body composition analysis and brain volume quantification. Monitor and track patient progress throughout the enhanced scan workflow, ensuring any potential delays or issues are addressed proactively. Provider Education Program Support Manage applications for the Provider Education Program, tracking interested participants and guiding them through the process. Coordinate physician participants' scans and follow-up consultations to ensure a seamless experience. Work closely with the physician sales team to ensure timely scheduling and engagement with program participants. Maintain an up-to-date database of physician education program applicants, tracking milestones and feedback. Patient & Physician Communication Act as a liaison between patients, sales, and clinical teams, ensuring seamless coordination of clinical services. Provide timely updates and support to patients regarding their enhanced scan process, including preparation instructions, lab draws, and follow-ups. Ensure high levels of patient and physician satisfaction by proactively addressing any concerns, answering questions, and coordinating with relevant stakeholders. Maintain the highest degree of confidentiality and compliance when handling patient and physician information. What You'll Bring Experience in patient coordination, healthcare operations, or clinical support roles (preferably in imaging, concierge medicine, or specialty healthcare). Strong organizational and project management skills, with the ability to juggle multiple responsibilities simultaneously. Excellent communication and relationship management skills, with a patient-centric and service-oriented approach. Experience working with sales and physician relations teams is a plus. Proficiency in using CRM systems, scheduling platforms, and medical record systems to track patient and physician progress. Ability to work independently in a fast-paced environment, problem-solve, and anticipate patient and physician needs. Flexibility to adapt to evolving responsibilities as the enhanced scan workflow develops. Our Values First: we are Pioneers Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding. Second: we are Platform-Builders We're always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what's ahead - in a mindset of ownership and duty to our mission. Above all: we are Patients We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients' lives, and we won't stop till everyone can benefit from our work. What We Offer An avenue to make a positive impact on people's lives and their health Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize The hourly rate for this role is $35-$40 per in local currency, depending upon experience and geographic location We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules. Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to ****************.$35-40 hourly Auto-Apply 19d agoSenior Program Director (Federal)
Acentra Health
Remote job
Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary and Responsibilities Acentra Health is looking for a Senior Program Director to join our growing team. Job Summary: As a Senior Program Director, you will be in a key leadership role for managing a sophisticated and complex state program(s). You will oversee a team, budget and processes and engage customer and matrix Acentra staff directly to ensure best of class projects and services are delivered on schedule and within budget. The Senior Program Director works with customers, functional and matrix managers, and staff to ensure that Acentra Health services and projects are delivered on schedule and within budget, consistent with defined Acentra Health guidelines and processes and with client expectations. This is a remote position; however, it is preferred that the candidate live within a 2-hour commuting distance to the Washington DC area, working onsite as requested at the local office and/or with the client Responsibilities: * Direct, manage, plan, and develop methods and procedures for implementing and managing sophisticated and complex state program(s) delivering core Acentra Health Services including but not limited to clinical services, SAAS, or complex MES software products. * Oversee and exercise independent judgment to solve complex clinical, technical, administrative, and managerial problems. * Ensure compliance with contractual requirements within the operation by monitoring critical indicators, deliverables and budgets. * Drive strategic initiatives and contribute to organization growth and innovation * Maintain strong, successful relationships with client and various stakeholders * Drive program activities and exercise control over personnel responsible for specific functions or phases of a program. * Provide program management for complex teams across multiple skill areas. * Provide program management on multiple complex state programs or project with annual contract value more than $20M or total contract value greater than $150M. * Manage program risk, including pre-launch preparations and day-to-day operational aspects of multiple projects and/or services ensuring contract requirements, deliverables and timelines are adhered to. Execute project activities accurately and on-time. * Determine estimated time and financial commitment of project, and monitor progress for multiple projects concurrently. * Support and participate in strategic planning to enhance growth, profitability, productivity, and efficiency throughout the company's operations. Collaborate with leadership in the development of new and enhanced policies and procedures. * Participate in cross-regional activities to enhance operating efficiencies and serve as a Subject Matter Expert. * Partner with customers and analyze issues and problems. * Collaborate with senior leadership to align program with business strategy * Develop detailed status reports for both project management team and customer * Lead transformation and critical Acentra Health initiatives that improve overall contract performance. * Collaborate with Business Development to support new business opportunities as requested * Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules. Qualifications Required Qualifications * Either a BS/BA degree in healthcare/business administration, public health or related field with recent experience of at Twelve (12) years as a Program Manager (or equivalent) and/or Deputy Program Manager (or equivalent) in planning, scheduling and monitoring the personnel and activities supporting overall system design, development, and implementation in a transaction processing environment for a large IT system related to medical bill processing or similar environment * OR a High School or GED equivalent diploma with recent experience of at least Sixteen (16) years as a Program Manager (or equivalent) and/or Deputy Program Manager (or equivalent) in planning, scheduling and monitoring the personnel and activities supporting overall system design, development, and implementation in a transaction processing environment for a large IT system related to medical bill processing or similar environment * Project Management Professional (PMP) Certification within one (1) year after hire. * Equivalent of Federal Minimum Background Investigation (MBI) or offer will be contingent upon successfully obtaining one * Medicare, Medicaid, or healthcare verticals domain knowledge with claims processing knowledge and experience. * Demonstrated abilities with Microsoft Project, SharePoint applications, MS Teams, Skype and knowledge of MS Project EV Metrics. * Proven track record to meet and enforce deadlines, conduct research into technology issues and products, and to take initiative in the development and completion of projects. * Demonstrated experience in leading and managing complex technical programs * Demonstrated successful people management and presentation skills. * Ability to exercise independent judgement in solving complex and unusual technical, administrative, and managerial problems * Ability to meet and enforce deadlines, to conduct research into technology issues and products, and to take initiative in the development and completion of projects * Strong problem-solving, analytical, and evaluate skills * Leadership skills and ability to influence beyond this role; display strong ability to build credibility and relationships internally and externally. * Travel up to 30%, program dependent * This is a remote position; however, it is preferred that the candidate live within a 2-hour commuting distance to the Washington DC area, working onsite as requested at the local office and/or with the client * Any offer will be contingent on client approval and obtaining a MBI or equivalent, and a PMP within 1 year after hire Preferred Qualifications * Master's degree in healthcare/business administration or a related field. * Knowledge of best practice in healthcare operations * Knowledge of government policy and structure. * Knowledge of metrics, productivity measures and reporting. * Knowledge of regulatory agency compliance. * Knowledge of contract development and implementation. * Budget and financial skills. * Able to lead and mange direct reports to achieve contract deliverables. * Aptitude for systems planning and prioritization of tasks * Competent communication skills (written and verbal and listening); uses appropriate interpersonal skills with variety of stakeholders. * Ability to provide supervision to staff that ensures excellent customer satisfaction. * Provide ongoing monitoring and supervision to meet contract deliverables for all operations * Provide data analysis and reporting that meets the contractor's goals of quality care and cost effectiveness in a timely manner. * Provide consultation to contractor on system and policy issues. Pay Range Up to USD $208,700.00/Yr.$208.7k yearly 60d+ agoSenior Revenue Integrity Specialist - Clinical Rev Integrity - Full Time 8 Hour Days (REMOTE) (Exempt) (Non-Union)
Usc
Remote job
As the center of clinical charge capture, the Revenue Integrity (RI) Specialist provides leadership to the daily CDM maintenance workflow between the various entities of Keck Medical Center of USC and monitors the alignment of the various entities to the standard policy for maintaining the CDM. The RI Specialist is responsible for the timely and accurate synchronization of data between the CDM residing in the billing system and CDM management tools . The Senior RI Specialist shall ensure that the Chargemaster (CDM) is consistent with all coding and billing regulations and accurately represents services provided. This includes ensuring all annual updates required by Medicare and other third-party payers are up to date. The Senior RI Specialist delivers direction to the documentation of all policies and procedures regarding CDM Maintenance and charge process; and conducts meetings to evaluate department charge processes to improve charge capture and coding compliance. The Senior RI Specialist also coordinates with Keck Medical Center of USC Administration, IS, Compliance, Clinical Informatics and Integration personnel on technology projects impacting charge entry, charge dictionaries, and charge, and provides data derived from multiple entities of Keck Medical Center of USC for the management and support of critical decisions and functions related the Chargemaster, CDM Maintenance, and the improvement of charge capture. As a subject matter expert in the area of compliance and pricing of services, the Senior RI Specialist responds to inquiries regarding Chargemaster issues and is responsible for supervising meetings for projects associated with educating and communicating to clinical revenue generating departmental staff regarding the CDM Maintenance process, coding updates, compliance issues, and charge capture improvement. The Senior RI Specialist works closely with revenue auditors and provides leadership by providing direction to the revenue auditor team to all entities of Keck Medical Center of USC in the research and resolution of requests in a timely manner; and aid in the training and skill development of auditors to maximize available tools for Chargemaster and billing compliance. Essential Duties: Performs maintenance to the Keck Medical Center of USC Charge Description Master (Keck & Norris) ensuring all annual updates required by Medicare and other third-party payers are up to date. Assists the Revenue Cycle in annual coding review and processing of updates. Reviews and process requests for new code additions, code set corrections, revenue code to CPT/HCPCS code mismatch corrections and on-going identified changes for current systems to maintain compliance with both state and federal regulatory agencies. Leads and conducts meetings with Operations Leaders, Revenue Auditors, Clinical Department Staff, and Gatekeepers to address issues involving compliance with government regulations, third party payor needs and industry standards. Acts a subject matter expert for projects that impact revenue integrity and CDM. Subject matter expert to meet and/or communicate with various stakeholders for projects that impacts revenue integrity and the CDM. Takes the lead and exercises significant judgement and discretion on projects that have a broad, organizational impact. Coordinates and provides leadership to Revenue/Chart Audit team associated with research and resolution of account issues related to the CDM, charge capture, and other issues considered to be revenue integrity. Synchronizes CDM data between CDM and CDM Workflow & Management Tool for Keck Medical Center of USC entities on a monthly basis. Imports/extracts data from various sources and in various formats as needed to review, monitor, track, and maintain the integrity of the CDM and associate charge flow process. Provides CDM data as necessary based on identified issues in form of ad-hoc reports. Provides guidance and education to ensure that CDM's and Charge Capture as needed of exist and newly acquired entities (i.e. Verdugo Hills) follow the standards and policies of Keck Medical Center of USC. Performs charge reconciliation activities, industry best practice research, and identifies and deploys charge capture improvement initiatives. Interprets and explains on details of charge services provided as needed. Participates collaboratively with Revenue Cycle and Ancillary team in the development, execution, and follow-up of education programs for USC Administration, Managers and Staff on all issues related to the charge master, charge capture, and new applications related processes. Participates in the development of policies and procedures, monitoring tools for late charges and establishment of procedures for timely and accurate charge capture mechanisms. Enhances professional growth and development Actively participates in team development, contributes to dashboards, and in accomplishing team, departmental, and organizational goals and objectives. Performs other duties as assigned. Required Qualifications: Req Associate's Degree Business Administration, Accounting, Finance, Healthcare Administration, Nursing, or similar/related field. Req Specialized/technical training Certification from an accredited program of Certified Coder (CPC/CCS/COC) or Certificate of Auditing (CPMA) within one year from date of hire. Req 5 years Experience in healthcare field required. Related experience may include a combination of clinical service delivery (nursing or allied health), coding, provider billing, medical records, charge audit environment, CDM maintenance, Medicare/Medicaid reimbursement, managed care contractual arrangements, and patient accounting. Req Experience with inpatient and outpatient billing requirements (UB-04) and CMS Medicare reimbursement methodology. Req Knowledge of other government and third-party payer reimbursement methodology required. Req Must be able to implement a systematic, self-motivated approach to problem solving and be able to identify, coordinate and optimize resources needed to execute plan Req Proficient skills and knowledge in MS Office/ Windows Preferred Qualifications: Pref Bachelor's Degree Business Administration, Accounting, Finance, Healthcare Administration, Nursing, or similar/related field. Pref Experience and knowledge of Hospital charging practices. Pref Healthcare operations experience, particularly in an acute care hospital setting. Pref Current knowledge of the Revenue cycle, specifically the flow of charges in and across hospital billing systems. Pref Previous hospital Chargemaster experience, including the use of CDM Maintenance software (Craneware or Med Assets). Pref Working knowledge of CPT, HCPCs and ICD9 coding principles. Pref Skills and knowledge on the following software: Cerner and Craneware Pref Registered Nurse - RN (CA Board of Registered Nursing) Pref Pharmacy Technician (CA DCA) Required Licenses/Certifications: Req Specialty Certification Certified Coder (CCS or CPC), Certified Outpatient Coder-COC (AAPC) or Certified Auditor (CPMA) obtained within one (1) year of date of hire. Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The annual base salary range for this position is $95,680.00 - $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************$37k-51k yearly est. Auto-Apply 2d agoCommunity Health Worker/Promotor(a) de Salud
ZÓCalo Health
Remote job
at Zócalo Health Work from Home (Riverside) (Full Time) Compensation: $29.00 - $31.00 per hour About Us Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente . Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life. Our mission is to improve the lives of our communities-communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don't speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings. We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve. We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve. Role Description Our care model is designed to meet members wherever they are-whether in their homes, online or in their community. Community Health Workers are integral to our mission of providing culturally aligned and accessible care to the Latino community. They build trust through shared cultural and linguistic backgrounds, improving patient engagement and access to care. Zócalo Health is looking for a Community Health Worker to work directly with our patients to help them navigate their health and social needs. You will work with an assigned panel of members dealing with unmet social needs and numerous health conditions. You will educate patients on disease prevention and healthy behaviors, coordinate comprehensive care by scheduling appointments and facilitating follow-ups, and address social determinants of health by connecting patients with essential community resources. Your work enhances patient advocacy and satisfaction and reduces healthcare costs by preventing unnecessary hospital visits. You will also help organize community events and gather valuable health data, ensuring our care model is responsive to the community's needs, promoting overall health equity and better outcomes for our members. This position reports to the Community Health Worker Manager. You will work primarily in your community, with some work-from-home responsibilities. The Community Health Worker will contribute in the following ways: Play an active role in patient registration and enrollment, including organizing community engagement and outbound calls to patients. Conduct outreach (virtually and in-person) to patients scheduled for appointments and complete initial intake. Engage with a panel of assigned patients to provide care navigation, appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence, and resource sharing. Assess for social determinants of health (SDOH) needs and enroll patients in SDOH programs, including care planning development, referral to community resources, coaching, and graduation planning. Collaborate with a multidisciplinary care team to contribute to care plans, triage requests, and solve complex patient needs. Document all patient and care team interactions across multiple systems and tools. Participate in community events to support patient activation and trust-building, including relationship-building with key contacts, facilitating group education sessions, and liaising with community organizations. Provide culturally and linguistically appropriate health education and information. Assist with federal and state support program enrollment, appointment scheduling, referrals, and promoting continuity of care. Support individualized goal setting using motivational interviewing. Conduct individual social needs assessments. Provide social support by listening to patient concerns and referring to appropriate support resources. Attend and participate in community events as a Zócalo Health representative. Coordinate internal clinical services. Qualifications Language/Culture Fluency (verbal and written) in English and Spanish. Knowledgeable of Latino customs and cultural norms (preferred) Education High school diploma or GED (minimum). Licenses/Certifications (CA only) Must possess a Community Health Worker certification, which included field experience as a requirement for completion -OR- Demonstration of 2,000+ hours of CHW work (paid or volunteer) in the past three years and willingness to obtain a Community Health Worker certification within 18 months of hire date Experience 1-3 years healthcare experience or healthcare navigation within the community. 2 - 5 years of community work, advocacy, engagement, or organizing. Previous working experience in related jobs (health promotion, project coordination, social research, administration). Familiarity with Google workspace. (preferred) Past experience documenting in an EHR. (preferred) Training in motivational interviewing. (preferred) Complementary competencies and skills Comfortable working with multiple computer applications simultaneously and willingness to learn new technologies and frameworks. Team player who builds effective working relationships. Ability to train others. Well-known in and have strong ties to the local Latino community. (preferred) Well versed in local resources to support SDOH needs. (preferred) COVID-19 vaccination requirement Zócalo Health requires all members of the care team to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. Flexible and able to travel to other communities Willing to travel to support community events and in person patient appointments. Have reliable sources of transportation. Benefits & Perks Ground floor opportunity; shape the direction of a fast-growing, high impact healthcare company Comprehensive benefits (medical/dental/vision) Generous home office stipend Competitive compensation Generous PTO policy including 6 paid holidays. You must be authorized to work in the United States. We are open to remote work anywhere in the locations outlined in this job description. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.$29-31 hourly Auto-Apply 32d agoRegional Operations Support
Freedom Behavioral
Remote job
Freedom Behavioral, a leader in psychiatric services and based out of Louisiana, is currently seeking personnel for our Regional Operations Support Team. This role will provide support to Regional VP of Operations who are responsible for daily oversight of a group of Behavioral Hospitals and Units over a specified region of the portfolio. The Regional Operations Support Team will support and assist operational efforts of the Regional VP of Ops daily operational actions, helping to ensure the implementation of efficient operations and cost-effective systems to meet current and future needs of the Division are met. Candidates must have demonstrated experience in healthcare and with regulatory bodies (Joint Commission, CMS, etc) and be well-versed with conditions of participation and requirements of each regulatory body. Previous Operations experience is preferred. The Regional Operations Support Team personnel must have the ability to train, understand and have knowledge of how to read and report budget goals and metrics for operational reporting requirements. Must be able to assist in producing weekly and monthly operating summaries. Strong analytical skills are required and must have the ability to produce data specific pivot tables with operational summaries. This position will be able to work from remote location. However, the Regional Operations Support Team will be expected to travel extensively as required to maintain hands-on oversight and management of multi-site operations as deem needed by the Regional VP of Operations. To be considered for this position, candidates must have: Previous experience in psychiatric healthcare leadership preferred. 3 years minimum experience strongly preferred in measurable, psych/behavioral health related experience is required Ability to extensively travel, sometimes at a moments notice, to any facility within our multi-state operations Minimum of Bachelors degree in a related field preferred Clinician strongly preferred Strong analytical skills with emphasis on producing measurable outcomes Strong preference for candidates based out of Louisiana but not required Areas of Support will be in: Revenue Cycle, Utilization Review, Position Control, Expense Control, Clinical Services, Quality Medical/Dental/Vision benefits as well as supplemental insurances available. We also offer vacation and sick time along with paid holidays. Matching 401K option available as well! Freedom Behavioral Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any any other characteristic protected by federal, state, or local laws. This policy applies$56k-78k yearly est. 13d agoHome Base Clinic/Practice Assistant II
Brigham and Women's Hospital
Remote job
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial "face and attitude" of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager. Job Summary Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions * Perform routine administrative and clerical duties relating to a clinical service or physician practice office. * Make patient appointments and maintain appointment records. * Greet and assist patients. * Answer telephones, assist callers with routine inquiries, and schedule appointments. * File materials in patient folders and print appointment schedules. * Process patient billing forms and scan documents to patient medical record/LMR. * Call for patient medical records and laboratory test results. * Open and distribute unit mail or faxes. * Type forms, records, schedules, memos, etc., as directed. * Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. * Acts as "Super User" for scheduling, registration and billing systems. * Provides assistance and training to others in these areas. * May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities * Proficiency with all Office Suite, * Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. * Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. * Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. * Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. * Managing one's own time and the time of others. * Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.$17.4-24.5 hourly Auto-Apply 4d agoMental Health Technician (MHT) PRN
Sun Behavioral Health Group
Columbus, OH
Job Details SUN Behavioral Columbus LLC - Columbus, OH PRN High School/GED Negligible Any Health CareDescription Provides direct and indirect patient care under the direction of a RN or LPN/LVN. Provides for the personal care and comfort of psychiatric patients. Provides a safe, clean environment. Participates in performance improvement and continuous quality improvement (CQI) activities. Position Responsibilities: Clinical / Technical Skills (40% of performance review) Performs and records patient vital signs, intake and output; notifies RN of any changes. Continuously observes patients' behavior, mental status and activities, notifies RN of any changes or unusual occurrences. Demonstrates the ability to identify behaviors that require intervention. Escorts patients when leaving the unit for activities, meals, visitation, and scheduled tests. Able to perform patient safety checks at scheduled times, documents appropriately. Able to assist with restraint (physical hold) of a patient, placing a patient in seclusion under the direction of the RN and utilizing CPI techniques and adherence to policy and procedure. Demonstrates the ability to set limits for patients and other de-escalation techniques. Documentation meets current standards and policies. Answers the telephone in a professional manner, directs calls appropriately, takes messages. Operates equipment safely and correctly Orients patients to the unit, takes admission vital signs and records on the Nursing Assessment Form and/or the EHR. Participates in treatment team meetings. Communicates appropriately and clearly to the Nurse Manager, RNs therapists and physicians. Perform 15-minute observation rounds and documents appropriately. Assists in the orientation of new staff members. Assists with therapeutic educational groups under the direction of the RN or Director of Clinical Services. Responsible for one-on-one observation and constant visual observation for high-risk patients. Responsible for assisting patients needing additional care related to medical needs. Monitors patient's compliance with pre- and post- procedure instructions, including ECT instructions, under the supervision of the RN. Provides general nursing care, i.e., transferring patients, assisting with ADLs, meals. Performs other duties as assigned. Safety (15% of performance review) Strives to create a safe, healing environment for patients and family members Follows all safety rules while on the job. Reports near misses, as well as errors and accidents promptly. Corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace. Attends all required safety programs and understands responsibilities related to general, department, and job specific safety. Participates in quality projects, as assigned, and supports quality initiatives. Supports and maintains a culture of safety and quality. Teamwork (15% of performance review) Works well with others in a spirit of teamwork and cooperation. Responds willingly to colleagues and serves as an active part of the hospital team. Builds collaborative relationships with patients, families, staff, and physicians. The ability to retrieve, communicate, and present data and information both verbally and in writing as required Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word. Demonstrates adequate skills in all forms of communication. Adheres to the Standards of Behavior Integrity (15% of performance review) Strives to always do the right thing for the patient, coworkers, and the hospital Adheres to established standards, policies, procedures, protocols, and laws. Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence. Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources. Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership Exemplifies professionalism through good attendance and positive attitude, at all times. Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws. Ensures proper documentation in all position activities, following federal and state guidelines. Compassion (15% of performance review) Demonstrates accountability for ensuring the highest quality patient care for patients. Willingness to be accepting of those in need, and to extend a helping hand Desire to go above and beyond for others Understanding and accepting of cultural diversity and differences Qualifications Education Required: High school diploma or GED. CPR and hospital-selected de-escalation technique certification. Preferred: Some college classes. Certified Nursing Assistant certification Maintains education and development appropriate for position. May substitute experience for education Experience Required: Previous experience in a healthcare setting Preferred: One (1) year of experience as a behavioral health technician May substitute education for experience$31k-35k yearly est. 60d+ agoSenior Regulatory Lead
Synthesis Health
Remote job
Who We Are We're a mission and values driven company with tremendous dedication to our customers. Our 100% remote team, spread across the US and Canada, is dedicated to a common goal - to revolutionize healthcare through innovation, collaboration, and commitment to our core values and behaviors. About the Opportunity Synthesis Health is seeking a Senior Regulatory Lead to oversee regulatory compliance activities across our product portfolio. This individual will play a key role in ensuring our products meet all applicable medical device regulations and standards globally while helping drive efficient market access for our cutting edge solution. Key Responsibilities: Regulatory Management Leads regulatory compliance activities for all medical device products working closely with Product Managers for creation and maintenance of compliant DHF and Technical files. Manages all medical device establishment registration and medical device product licensing with regulatory authorities ensuring timely filings and compliant status. Prepare and coordinate content of all pre-market regulatory submissions in all markets, monitor status, drive timely responses, and ensure project deadlines are met. Review product labelling for compliance and advice on meeting applicable standards Establish and maintain relationships with authorized representatives Manages change control process including regulatory classification of new and updated products and notifications of significant changes to regulatory authorities. Support Complaint Handling Unit Remains up to date on applicable regulation and standards including FDA (21 CFR 820); Health Canada MDR; UK MDR, EUMDR. Maintain familiarity with our products and solutions. Work with Product, Service, and Quality to submit post-market surveillance plans and reports Provide regulatory support during third-party audits of the QMS Keep up to date with changes in relevant regulatory changes and guidance. Train teams on relevant FDA, Health Canada, and EU regulations and guidance. Regulatory Strategic Planning Consult to Product Managers on regulatory strategy given regulatory requirements Collaborate cross-functionally to strengthen and build programs to ensure compliance with medical device regulations Analyzes and communicates to senior management any significant proposed, new or changing regulatory requirements and standards impacting the business. Training and Communication Develops and implements trainings to support ongoing compliance. Educates, trains, advises, and coach employees to ensure effective implementation of policies and procedures underlying software development. About the Right Candidate You can work in a fast-paced environment and juggle multiple projects with overlapping deadlines. Qualifications Bachelor's degree in a related field or an equivalent combination of education and experience. Minimum of three years' experience working in regulatory affairs function of distributor or medical device manufacturer of Software as Medical Device (SaMD) products and solutions. Documented experience achieving market approval for software medical devices in US, Canada, UK, and European markets. Strong working knowledge of Canada Medical Device Regulations SOR/980282; 21 C.F.R. 800; UK MDR; EU MDR. Knowledge of ISO 13485, ISO 14971, IS) 62304. Excellent written and verbal communication skills. Ability to work in a fast-paced environment. Ability to work with various data management tools (Excel, SharePoint, Atlassian/Jira, etc.) Preferred Qualifications Experience in Radiology. Experience in post-market surveillance and medical device complaint handling Familiarity with Software Development Process Familiarity with ML and AI as used in Healthtech. Knowledge of radiology medical devices and regulatory requirements. You will adhere to our company's values and behaviors and incorporate them in your interactions with colleagues and customers. Values: Clinical service first. 2. Collaborate with our customers. 3. Listen, respect, learn. 4. Innovate to excel. Behaviors: Be nice. 2. Be creative. 3. Be honest. 4. Be helpful. Compensation and Benefits Synthesis Health practices location based compensation. Candidate's compensation packages align with the market within their country of origin. Compensation is paid in the currency of the country where the individual is hired. For Canadian applicants, the salary range is $75,000 - $100,000 CAD. Other benefits include but not limited to: Medical, Dental, Vision, “Use as needed” vacation policy, and participation in our employee option program. Synthesis Health is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.$75k-100k yearly Auto-Apply 60d+ agoPart Time Remote Child and Family Therapist (LMFT/LCSW/LPCC) - California Licensed
Clarity Pediatrics
Remote job
Clarity Pediatrics is building a new model for pediatric chronic care - one that brings affordable, science-backed care to the 1 in 3 kids with chronic conditions. We deliver virtual, evidence-based care that's accessible, collaborative, and designed to support families and providers alike. We've started with ADHD and anxiety, and we're working to expand into other chronic conditions like asthma, allergies, and obesity. Backed by $10M from leading healthcare investors, we're led by experienced clinicians and healthcare leaders with deep domain expertise and a shared commitment to clinical excellence. Our Culture We're building a team of clinicians who are collaborative, curious, and committed to delivering exceptional care. Here's what you can expect: Co-founded by a pediatric provider, with exceptional clinical leaders including licensed mental health providers in key roles shaping every major decision Clinical model built to partner closely with referring providers Multidisciplinary collaboration and robust case consultation opportunities A diverse, inclusive, and mission-driven community where your voice matters Access to expert clinical guidance from ADHD and anxiety specialists and researchers Ongoing opportunities for professional growth and training What We Offer We're committed to taking care of the healthcare providers who care for our patients. All clinicians benefit from: Part-time salary (prorated from a full-time salary of $85,000-$110,000) 16 hours/week: $34,000 - $44,000 20 hours/week: $42,500 - $55,000 24 hours/week: $51,000 - $66,000 A dedicated care coordination team to support with administrative tasks (e.g., cancellations, rescheduling, documentation requests, billing) A remote-friendly work culture A collaborative care model and multidisciplinary team that values peer consultation, and expert-led clinical guidance Expert support and access to clinical leadership and training from ADHD specialists and researchers Professional growth via ongoing development opportunities, including CME/CEU support and regular team case consultations And more-we're growing and evolving, so tell us what matters most to you! About the Role Clarity Pediatrics is seeking licensed Child and Family Therapists to join our remote, multidisciplinary team. You'll provide clinical services including ADHD and anxiety assessments and leading parenting groups such as Parent Training in Behavior Management (BPT) and Supportive Parenting for Anxious Childhood Emotion (SPACE). We're committed to setting clinicians up for success with peer consultation groups, guidance from ADHD and anxiety experts, and stipends for professional development. You'll also have the opportunity to shape our care model and improve workflows that support high-quality, sustainable care. We value diverse clinical backgrounds and encourage you to grow your expertise, lead initiatives, and focus on what you do best. With our full time (40 hr/week) role, enjoy flexible scheduling within our operating hours (weekdays 8 am - 8 pm and Saturdays), in the time zone where you provide care. What You'll Own Conduct comprehensive ADHD and anxiety assessments and intake evaluations for new patients and families Provide personalized treatment recommendations, including referrals to community providers when appropriate Lead group therapy sessions for caregivers of children with ADHD, anxiety, and co-occurring conditions such as Autism Spectrum Disorder (ASD) Collaborate with a multidisciplinary team to deliver high-quality, integrated care Opportunities exist to contribute to program development, evaluation, and research initiatives-based on your interests and organizational needs About You You're a licensed mental health professional (LPCC, LMFT, or LCSW) with a master's degree in a relevant field-and you're passionate about providing excellent care to kids and families. You're currently licensed in California and open to getting licensed in other states (we'll support you with that!) You have experience working in integrated care settings and enjoy using evidence-based approaches, especially for pediatric ADHD and anxiety. You're tech-savvy, a quick learner, and excited about shaping the future of behavioral health through innovative, virtual care. You're energized by collaboration and interested in building better systems-whether through care model design, new tools, or team initiatives. This role is remote, so you're able to work from a private, secure location with strong internet-and you're open to working at least 2 hours per week during peak times (e.g., 6:00-8pm PT, and/or Saturday) Nice to Have Licensed in additional states Spanish proficiency$85k-110k yearly Auto-Apply 60d+ agoRehabilitation Aide - STNA
Concept Rehab
Columbus, OH
Part-time Description Position requires STNA certification. Nursing home experience required. Part-time position 20-25 hours per week. The Rehabilitation Aide provides support to the professional staff of the Rehabilitation Services Department by providing competent, courteous and professional support and services to internal and external customers. Duties would include: If an STNA with current credentials/certification.. assist with transfers and transport patients to therapy. Assist with scheduling Outpatients. Assist with setting up OP records/files and closing them out. Filing as needed. Assist with cleaning and organizing therapy gym. Assist with preparing patient sheets for Medicare meeting (adding patient names to the weekly sheet so therapists can add patient updates/status). Answering phones and distributing messages accordingly. Other duties as assigned. ESSENTIAL FUNCTIONS OF THE JOB Support in delivering clinical services with Physical Therapy, Occupational Therapy or Speech Pathology Services under the direction of the licensed therapist. Be alert to patient's response to treatment. Notify the Supervising Therapist for assistance if required. Maintain departmental paperwork. Consistently portray the mission, vision, core values, cornerstones and professional image of Concept Rehab, exercise good judgment in the performance of the job. Special projects and other duties as assigned. Requirements CORE COMPETENCIES Good relationship skills. Good interpersonal skills. Technology skills. Cultural awareness. Ethical practice. Ability to exercise independent judgment and discretion. Maintain confidentiality. REQUIRED QUALIFICATIONS Must possess a high school diploma or GED$24k-32k yearly est. 7d agoRemote Wellness Coach (Puerto Rico)
Healthmap Solutions
Remote job
at Healthmap Solutions, Puerto Rico LLC Company Background Healthmap Solutions is the future of specialty health management that focuses on progressive diseases, with a particular expertise in kidney health populations. Healthmap Solutions uses clinical big data resources and high-powered analytics to power complex specialty health management programs. Healthmap Solutions is a diverse, growing company committed to our clients and our employees. We are champions for better health, for those who need us most. Position Summary: Healthmap's Clinical Services Wellness Coach interacts with members to address care needs, promote wellness, mitigate social determinants of health and improve overall health outcomes. The Wellness Coach will focus on Education, Special Programs and Assessments as part of a Care Team that includes nurses, social workers, and dietitians. This role will manage their caseload through a variety of communications platforms and is responsible for providing exceptional customer service that encourages progress toward healthier habits. Responsibilities: Connect with members to develop and support health care. Identifying and addressing barriers and solutions like medication reminders, scheduling appointments, and direction towards community-based support programs, etc. Establish trusting, supportive, and collaborative relationships with members and their caregivers to guides access to resources that allow strengths to be leveraged for positive change Meet with team to review set goals and address targets established by the department and Service Level Agreements Collect and document relevant member demographics and healthcare information and ensure accuracy in the Employee Health Record (EHR) system Answer inbound and outbound calls from members, providers, and other resources to support company objectives Conduct a minimum of outreach calls a day to a targeted list of eligible patients to describe the benefits of Healthmap Kidney Health Management program and enroll Receive inbound self-referral member calls to enroll in Healthmap's KHM program Engage with members so they understand and are comfortable with the terms of care, following internal scripting and/or talking points to respond to resistance with professional courtesy Report complaints and identify potential corrective and preventative actions to solve issues where possible, some issues may require escalation based on established procedures Perform other duties as assigned Requirements: Associate's degree in relevant field. Equivalent experience with specific certification may be considered in lieu of education 2 years' experience working in healthcare with individuals preferably with chronic diseases and/or behavioral health needs Experience in managed care, physician office, or account management preferred Experience working with Medicare, Medicaid, preferred Previous experience working in a metrics-driven environment, preferred Bilingual English/Spanish fluency is required Residency in Puerto Rico required Skills: Ability to problem-solve and execute initiatives Excellent verbal and written communication skills Ability to manage multiple priorities Must be proficient in Microsoft Office: Outlook, Word, Excel, PowerPoint Travel: Limited Travel, Scheduled per needs of the business #LI-Remote Americans with Disability Specifications The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As an Equal Opportunity Employer, we will not discriminate against any job candidate or employee due to age, race, religion, ethnicity, national origin, gender, gender identity/expression, sexual orientation, disability, familial status, veteran status, marital status, parental status, or pregnancy. In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.$32k-51k yearly est. Auto-Apply 60d+ agoCancer Clinical Care Specialist, Flex Limited-Term
Carrum Health
Remote job
At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team's execution has been recognized by the venture community and we've raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study. We are looking for a Cancer Clinical Care Specialist, Flex Limited-term to help support our Patient Care Team and partner with our Cancer Centers of Excellence. This position will play a critical cross-functional role in the success of our company. Reporting to the Oncology Care Manager, you will be a critical member of the clinical service line at Carrum Health, supporting the Care Team as the clinical expert in oncology. Working together with our core cancer and patient care team, you will serve as the patient's biggest advocate and create a welcoming and comforting end-to-end experience. Your expertise in this space will be utilized throughout the company in support of program development, sales, marketing, improving the patient experience, and new provider implementations. Your years of clinical nursing experience has prepared you for this moment. Join us in changing the landscape of how quality healthcare is delivered one patient at a time. This is a limited-term remote position eligible for full benefits, overtime and a completion bonus. Typically this will be a 6 month term working between 25-40 hours/week with opt-in overtime. There is potential for this to convert to a full-time role. You're excited about this opportunity because you will… Develop a trusted relationship with cancer patients in various stages (e.g., newly diagnosed, in active treatment, in remission) by providing them contextual education and support clear, accessible education about the cancer care journey, such as treatment expectations, typical side effects, appointment preparation, and how to navigate conversations with their treating providers. Create shared understanding of guidance received from members' oncology care teams, helping them feel confident and supported without replacing their clinicians' expertise.Match patient need to the various Carrum Cancer Care Offerings (e.g., referral to a center of excellence, second opinion service) Ensure timely access to care and care coordination across multispecialty provider teams Help build operational workflows, resources, and patient-facing materials that will optimize the cancer patient experience Provide timely support for clinical-adjacent questions from both patients and the Navigation Team-within scope-and escalate appropriately when necessary. Collaborate with cross-functional teams for patient care navigation support, including what to expect for treatment care plans, logistics, and symptom expectations. Work alongside Provider Relations, Patient Care team and Growth team to ensure smooth communication and coordination between Carrum and our Centers of Excellence. Contribute clinical context to program development, ensuring our non-clinical team is supported with appropriate training and resources We're excited about you because… You have the clinical expertise to impact change and bring quality accessible healthcare to patients looking for a medical solution to improve their quality of life. We also hope to see from you: 4+ years of clinical experience in direct oncology care with a Bachelor of Science in Nursing, Preferred Degrees : BSN, Preferred Experience: Cancer Center, Outpatient / Inpatient Oncology, OCN certification Digital health experience preferred Proficient with spreadsheet software (Google Sheets, MS Excel) Have a strong working knowledge of cancer treatment (including surgery, radiation, and chemotherapy) Competency in appropriately handling confidential information and adhering to HIPAA requirements Excellent verbal and written communication skills and an ability to communicate with a variety of stakeholders, including internal colleagues and oncologists An aptitude for quality assurance and data-driven outcomes Experience handling aggressive deadlines, managing multiple cross functional projects, and prioritizing work in a fast-paced, dynamic environment Entrepreneurial and resourceful as an early member of a startup, we need people who can find creative ways to make a big impact quickly and without much direction A natural self-starter who is inspired to think outside the box Why you'll love working with us... We're a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You'll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future. We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine. We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same. We carve out time to let go of work to celebrate our successes and have fun. We're a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person. We embrace our team's diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities. You'll feel proud that the work you do each day directly impacts people's lives in big and meaningful ways. Other benefits: Stock option plan Flexible schedules and remote work Chicago and San Francisco offices available Self-managed vacation days, within reason Paid parental leave Health, vision, and dental insurance 401K retirement plan About Carrum We're a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we've partnered with Fortune 500 employers and top hospitals across the nation. We've been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we're only scratching the surface of our opportunity and we're looking for incredible people like you to help us realize our full impact. Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.$39k-71k yearly est. Auto-Apply 47d agoIntegrative Group Facilitator
Charlie Health
Remote job
Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is a pioneer in its approach to mental health treatment. In addition to providing superior Clinical care from the nation's most talented and passionate clinicians, Charlie Health offers unparallelled and effective holistic treatment via our groundbreaking clinical model. Every client at Charlie Health receives 9 hours of psychoeducation groups. 3 of these 9 hours are considered integrative hours, which pull from contemplative, creative arts and experiential modalities. Integrative Group Facilitators at Charlie Health support our clients through the use of various expressive tools, creative arts, and contemplative practices and believe that healing occurs in the experience itself. Through immersive experiences, we are able to connect with hard to reach feelings and learn healthy coping skills in order to have new and more adequate responses to challenging situations. Charlie Health is excited to grow its integrative team. Some of the modalities we want to include in our psychoeducation groups are: Yoga Mindfulness Based Stress Reduction (MBSR) Mindfulness Based Relapse Prevention (MBRP) Mindful Self Compassion (MSC) Chaplaincy + Spiritual Coaching Music Therapy (Requires MT-BC) Dance and Movement Therapy (Requires R-DMT/BC-DMT) Art Therapy (Requires ATR-ATR-BC) Drama Therapy (Requires RDT) Experiential Groups Adventure and Nature-Based Groups Recreation Based Practice Expressive Communications Play Practice Internal Family Systems (IFS) Psychodrama Poetry and Narrative Practice Somatic Experiencing Charlie Health is hiring a few exceptional Integrative Group Facilitators to provide remote, telehealth services to our clients. We're eager to work with forward-thinking mental health and substance use professionals to enhance our programming and provide the best possible care to our clients. This is a contract / 1099 position that allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our facilitators are able to dedicate at minimum 9 permanent group hours per week across 3 days to facilitate group sessions and build valuable connections with our clients. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. This position reports to the Directors of Contemplative, Creative, or Experiential Group Quality. About You Creative, innovative, interdisciplinary, and integrative in your approach to mental health care Able to demonstrate expertise in your Integrative modality and feel confident integrating them into your treatment approach Comfortable working with a wide range of ages, including children, teens, young adults, and adults. Passionate about the benefits of group practices and skilled in conducting group sessions virtually Ability to work effectively in a team Charamstic and engaging, especially over video! Responsibilities Facilitate weekly group treatment via telehealth Develop creative ways to conduct Integrative group treatment virtually Ensure your clinical services are delivered in accordance with recognized best practices Use thoughtful risk management Communicate clearly and professionally with clients, staff, families, agencies, and referents Complete documentation in a timely manner and be accurate and well-written. Maintain and model professional ethics, including appropriate boundaries and confidentiality Requirements Clinical experience and/or experience in mental health or behavioral health required Experience working with a wide range of ages, including children, teens, young adults, and adults clients Experience with high acuity populations is required Master's degree in mental health or related field required Experience, training, and certification in one or more integrative modalities (listed above) required Licensed mental health professional preferred Technical ability to run effective telehealth sessions Reliable WiFi connection when meeting with clients Familiarity with and willingness to use cloud-based communication software-Gmail, Slack, Zoom, -in addition to EMR and outcomes survey software on a daily basis Work authorized in the United States and native or bilingual English proficiency 1099 position Must be available for a minimum of 9 direct clinical hour total across at least 3 nights a week from 3:00 - 8:00 PM MST Monday - Thursday Perks Flexibility: Our virtual program allows clinicians the ability to work wherever they are most comfortable Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most-providing exceptional care to our clients Consistency: We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time each week, so you know what your schedule will be ahead of time Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing Collaboration: All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box Free CEUs: Charlie Health provides all clinical staff with access to free, online CEUs to meet licensing requirements and explore topics of interest So-what do you think? If you've made it this far, well, we're excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. There are lives on the line. There's no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Charlie Health, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Charlie Health because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We're hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together. Please do not call our public clinical admissions line in regards to this or any other job posting. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all clients. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Note to Colorado applicants: applications will be accepted and reviewed on a rolling basis. Please note that this role is not available to candidates in Illinois. #LI-REMOTE Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.$25k-38k yearly est. Auto-Apply 35d ago