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  • Information Technology Support Specialist

    Vinebrook Technology

    Remote job

    **THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET** Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Schedule 11pm - 7:30am EST Monday to Friday Fully remote Location: Orlando, FL (Remote) Experience 2 years (minimum) in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Experience using ITSM and Monitoring toolsets Qualifications, Education, and Training High school diploma required; college degree strongly preferred Must be a U.S. Citizen *NO VISAS* Microsoft Teams: 2 years (Required) Microsoft 365: 2 years (Required) Windows: 2 years (Required) Google IT Support Professional (Preferred) CompTIA A+, Network+, Security+ (Preferred) Microsoft MTA (Preferred) ITIL v4 Foundation (Preferred) Mac OS: 2 years (Preferred) Skills Highly analytical thinker and troubleshooter Detail oriented with excellent documentation and communication skills Self-motivated, passionate about technology, with the desire to learn new things Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS Foundational understanding of operating systems and servers, both physical and virtual. Experience working with active directory to perform basic tasks, such as user creation and password resets Responsibilities Triage tickets per specified severity levels Refer/ escalate customer issues to the appropriate level of support, as needed Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) Perform account management services - User Account creates/disables/terminations/name changes, etc. Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs Distribute scheduled reports to customers as required Supporting end-users by diagnosing and resolving computer hardware, network, and application issues Assist with cross-training of other team members, as needed Perform other tasks as assigned by management Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Department: Managed Services
    $34k-57k yearly est. 1d ago
  • Docsis Expert

    Sagemcom

    Remote job

    Sagemcom is a ground-breaking technology integrator in telecoms and energy. Sagemcom's teams all over the world continuously strive to innovate on their various markets and are committed to delivering made-to-measure and responsible solutions every day that meet the needs of telecoms operators and utilities. Today, our Group is: * The worldwide N°1 provider of broadband solutions (Internet boxes and the associated software services) * The leading provider of audio-video solutions (4K video hubs and the Video SoundBox™ ) * The leading European provider of smart grid solutions (smart meters, smart grids, rural electrification, IoT) Sagemcom posted €2,3 billion of revenues in 2024. The headcount of 6,500 employees works in more than 50 countries. Sagemcom strives every day to honour its commitment to societal and environmental responsibility, as part of its continual improvement policy. This is the reason why Sagemcom became a "mission-driven company" at the start of January 2022. Do you want to join us? Sagemcom is looking for job applicants in R&D, business, purchasing and support. People who are agile and like to be independent in agile organisations, who enjoy travelling and have their fair share of creativity, will achieve self-fulfilment in this industrial group that manufactures high-technology products! In order to reinforce our team in North America, Sagemcom is looking for a Docsis expert with background in CPE SW development. Responsibilities: Present Docsis technology and product roadmap to Sagemcom customers. Guide customers during the product definition phase. Participate to hardware design choices (key components, cost driven conception). Guide engineering Software developments during the design phase. Propose investments, setup and maintain the NAM Sagemcom office Docsis lab setup. Work remotely with other Sagemcom Docsis lab equipments. Build test plans to confirm functions and performance of the products. Reproduce, Investigate and resolve issues with the engineering teams, SoC vendor support and the customers. Conduct trainings to Sagemcom engineering groups involved in Docsis projects. Maintain a corporate knowledge database. Represent Sagemcom in standardization groups and interop events. Follow chip-maker roadmaps. Evaluate new chipsets and solutions. DOCSIS & CPE Expertise Deep understanding of DOCSIS standards (3.0, 3.1, and 4.0) including PHY, MULPI, OSS, LLD and SEC areas. Expert in DOCSIS provisioning (SNMP, DHCP, TFTP, TOD), configuration file structures (TLVs), PKIs and firmware upgrade mechanisms. Capable to sniff and understand MAC layer protocol captures. Experience with CPE and/or Headend (CMTS, RPD, RMD) hands-on. Solid knowledge of PacketCable specifications (PKT 1.x and 2.0), voice provisioning, and SIP-based voice services. Software Development Proven experience in software development for embedded systems. Experience with debugging tools (e.g., gdb, strace, tcpdump). Ability to work closely with hardware and firmware teams. Networking and Troubleshooting Strong knowledge of IP networking protocols (IPv4/IPv6, NAT, DNS, DHCP, SNMP, HTTP/HTTPS, etc.). Proficiency with network monitoring and debugging tools (Wireshark, spectrum analyzers, CM logs, SNMP traps). Understanding of TR-069/TR-181, USP, or other device management protocols. Knowledges on DPOE and OMCI would be a plus. Preferred Certifications Embedded Linux or networking certifications (e.g., CCNP, CompTIA Network+) SCTE DOCSIS/PacketCable Certifications would be a plus. Benefits: 401(k) Health Insurance Dental insurance Vision insurance Paid time off
    $50k-104k yearly est. 4d ago
  • Database Management - Advanced

    PTR Global

    Columbus, OH

    Architects advanced, strategic DBMS solutions, supports development and/or production of large scale, complex distributed, midrange, and/or mainframe environments, develops and manages execution of DB implementation/upgrade. Evaluates tools and performs database performance monitoring, analysis and recommendations. Defines database standards, policies and procedures. Strong ability to perform data modeling and define data entities and attributes of large scale, complex business application data. Maintains strong data governance discipline. Highly effective at facilitation of data requirements sessions for complex applications. Demonstrated proficiency in use of data modeling tools and operational/data warehouse design concepts. Roles and Responsibilities: Maintain and engineer solutions for existing on-prem Teradata data warehouse. Integrate the system with firmwide tools that monitor the security of the platform. Troubleshoot issues that occur with backups, restores, performance, and network. Project engagement for migration to Teradata cloud solution. Additional Skills: Teradata Data Warehouse administration BAR Backup ServiceNow Python scripting JSON SUSE Linux Administration AWS Cloud Note: Pay Range: $55 - $60 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
    $55-60 hourly 4d ago
  • Senior Data Engineer.

    Pyramid Consulting, Inc. 4.1company rating

    Columbus, OH

    Immediate need for a talented Senior Data Engineer. This is a 06+ months contract opportunity with long-term potential and is located in Columbus, OH(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-95277 Pay Range: $70 - $71 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Working with Marketing data partners and build data pipelines to automate the data feeds from the partners to internal systems on Snowflake. Working with Data Analysts to understand their data needs and prepare the datasets for analytics. Work with Data Scientists to build the infrastructure to deploy the models, monitor the performance, and build the necessary audit infrastructure. Key Requirements and Technology Experience: Key skills; Snowflake, Python and AWS Experience with building data pipelines, data pipeline infrastructure and related tools and environments used in analytics and data science (ex: Python, Unix) Experience in developing analytic workloads with AWS Services, S3, Simple Queue Service (SQS), Simple Notification Service (SNS), Lambda, EC2, ECR and Secrets Manager. Strong proficiency in Python, SQL, Linux/Unix shell scripting, GitHub Actions or Docker, Terraform or CloudFormation, and Snowflake. Order of Importance: Terraform, Docker, GitHub Actions OR Jenkins Experience with orchestration tools such as Prefect, DBT, or Airflow. Experience automating data ingestion, processing, and reporting/monitoring. Experience with other relevant tools used in data engineering (e.g., SQL, GIT, etc.) Ability to set up environments (Dev, QA, and Prod) using GitHub repo and GitHub rules/methodologies; how to maintain (via SQL coding and proper versioning) Our client is a leading Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $70-71 hourly 2d ago
  • Customer Support Representative - Bilingual Differential (US)

    Elevation Connect

    Remote job

    Elevation Connect - PERFORMANCE FOR PURPOSE Elevation Connect delivers a very different contact center experience. We are a customer service and sales company powered by incredibly talented people who are knowledgeable and passionate, and who respond with authentic care for our customers. Our exceptional team members are inspired by our commitment to helping surrounding communities through our "Performance for Purpose" philanthropic model. When people work for a company with purpose, they are driven to out-perform. If you are interested in joining a team that cares about its customers, employees, and your community, please contact us. Elevation Connect is always on the lookout for candidates to provide extraordinary customer service to our clients. This position are work from home in the United States. We have an exciting opportunity as a Customer Support Representative We are seeking a Customer Support Representative (CSR) who, through Qualify and Transfer (Q&T) can perform a free evaluation of our client's financial situation, asking about their debts, income, and monthly expenses to determine what debt-relief options they may qualify for. The CSR role is largely to explain your options (like debt settlement, consolidation, or credit counseling), educate the client on pros and cons, and then connect or refer them to third-party companies that provide the actual debt-relief services. The client's program is designed to address the growing financial stress faced by individuals struggling with overwhelming debt while also helping consumers regain stability and long-term financial control. We work closely with each person to understand their unique financial situation, reviewing their debts, income, and goals, and then collaboratively identify the most effective debt-relief strategies available. By forecasting the types of support and solutions needed, whether debt management, settlement, consolidation, or counseling, we ensure that clients are matched with the right resources at the right time, empowering them to overcome debt and rebuilding a healthier financial future. Essential Duties and Responsibilities: Conduct initial debt assessments by gathering information on a customer's debts, income, expenses, and financial goals to determine appropriate debt-relief options. Educate customers on available programs such as debt management, debt settlement, consolidation, credit counseling, and budgeting tools. Explain the benefits, risks, timelines, and costs associated with each debt-relief solution in a clear and transparent manner. Match customers with vetted third-party partner organizations that provide the specific services recommended based on the customer's financial profile. Guide customers through enrollment steps, including documentation requirements, account setup, and expectations for the program they choose. Respond to inquiries via phone, email, or chat, providing accurate information, support, and reassurance throughout the customer journey. Maintain detailed and accurate records of customer interactions, assessments, and referrals within the company's CRM system. Monitor customer progress, address concerns, and provide ongoing support or re-evaluations as financial circumstances change. Ensure compliance with all industry regulations, consumer-protection standards, and internal company policies. Deliver compassionate, judgment-free service, helping customers feel supported while navigating stressful financial challenges. Hours: Training will be conducted from 9:00 am to 5:30 pm eastern time Monday through Friday Production hours will be scheduled Monday through Friday from 9:00 am to 9:30 pm eastern time Availability to work should be anytime within this timeframe Training and production dates and hours of operation are subject to change Additional Information: Currently hiring for a target start date January 2026 (this date could change) Position is full-time with benefits (medical, dental, vision) and holiday/sick pay. Pay rate is $14 to $15 per hour Requirements: You make it easy for our clients to succeed by building relationships through listening, anticipating and responding to their needs. You thrive on helping others succeed, ensuring that you are providing strong follow-through, a sense of urgency, and putting the client first. You believe in doing the right thing and putting our people and clients first. You are tenacious in everything you do, no matter what the challenges are, never giving up and always focused on achieving the goals ahead. You'll need to have: High School Diploma or GED, and College required Minimum 1 year of prior experience in a contact center, customer service, or sales role/financial services is highly advantageous Previous sales experience is a required Must possess excellent verbal, written and interpersonal communication skills Must be self-motivated and able to work effectively in a team environment Ability to work independently and manage multiple tasks efficiently and effectively by meeting quality standards Possess high level understanding of products and programs offered to members Must possess effective time management skills, sense of urgency and ability to plan and prioritize daily activities Must possess consultative skills and demonstrate ability to adapt to change in a fast-paced environment Must possess ability to receive constructive feedback and demonstrate accountability Must possess critical thinking, problem solving skills and good judgment Must successfully complete required client training and assessments before filling the role. Some experience using a modern CRM Able to operate under high-pressure situations Even better if you have one or more of the following: Fluent in English + Spanish, verbal and written Fluent in English + French (French Canadian preferred), verbal and written Experience handling sensitive or complex customer situations Sales related customer facing experience A basic understanding of personal finance Background in financial services, debt relief, credit counseling, lending, or banking Strong problem-solving and data-gathering skills Work at Home Requirements: Stable high-speed Internet connection at home, must be able to pass a speed test Must have a quiet home office with a door, zero background noise Must have own computer and USB headset Technology Requirements: Windows PC Dual Core CPU (1.5GHz or better) 8GB RAM 20GB Free Disk space Windows 8.1, or 10 mac OS Intel Core i7, 2.3 Ghz 8GB RAM Mavericks OS X, version 10.9, Yosemite OS X, version 10.10, El Capitan OS X, version 10.11, Sierra OS X, version 10.12 Chromebooks and Linux systems are not supported High-speed internet Internet connection should support at least 10Mbps download and 2Mbps upload (20Mbps down and 5Mbps upload or higher recommended) Latency from employee to data center should be under 150ms one-way Wireless connections (Wi-Fi) are not supported. Employees should be directly connected to their ISP router with an Ethernet cable Satellite internet is not currently supported Wired USB Headset, camera and smartphone (for security ID only) required Elevation Connect will ALWAYS contact you directly for any information about your application. We will NEVER ask for fees or personal bank information in the interview process. Please be aware of scams.
    $14-15 hourly 18d ago
  • Ship Operations Manager (Radar, Naval Vessel)-Remote

    V2X Current Openings

    Remote job

    IS CONTINGENT UPON AWARD AND FUNDING The V2X Mobile Sensors program performs Operations and Maintenance (O&M) for a ship based mobile platform with complex multi-mission radar/communication systems which have an elaborate command & control computing structure, along with communication interfaces and support sub-systems. These systems and the program assigned employees, which include bargaining members (union), are tasked to primarily operate in the Pacific Command's (PACOM) Area of Responsibility (AOR). Our program ensures the COBRA KING (CK) radar and communication systems are Fully Mission Capable (FMC) 24-hours a day, 7-days a week, and capable of supporting mission operations on short-notice. V2X is seeking a Ship Operations Manager (SOM) to perform Radar Engineering duties onboard a forward deployed platform designed specifically for radar data collection. This position is a remote assignment onboard the USNS Howard O. Lorenzen TAGM-25. Duties include mission/track planning; operation, maintenance, and repair of a dual S and X Band radar systems and ancillary equipment; performing radar data analysis tasks; providing support for software engineering; development of engineering documentation and system operation and maintenance procedures. Other duties may include logistics support, quality assurance, and supporting maintenance of onboard ancillary systems. Position requires radar operation during tracking and testing. Additional collateral duties as assigned. This position reports to the Mobile Sensors Program Manager While performing SOM role, the candidate will be required to lead, coordinate, and manage the activities of up to 30 Radar Engineering, Electronic Technician, Communication Operators, and Logistics personnel in the operations and maintenance (O&M) support of the systems managed by V2X. They will serve as the Senior Company Representative to the government customer onboard the ship. They will implement corporate policy, develop local policy as required, and report to the Program Manager on the technical status of systems and personnel issues. Required Skills: At least six years of experience with radar or digital signal processing equipment Experience with troubleshooting and repair of analog and digital circuitry including power supplies, fault detection circuitry, microwave components, and waveguide. Experience with Linux based operating systems such as IBM's AIX OS Experience with monopulse and phased array radars. Experience in performing data analysis to determine what system, subsystem and components require action to improve radar performance. Understanding and experience working with Doppler antenna patterns, phase coherency, system sensitivity, matched filters, servos, high voltage transmitters, and traveling wave tubes. Ability to comprehend and edit electronic schematic drawings and documentation. Ability to organize and direct teams, implement company policy and develop local policy when required. Familiar with sub-contractor relationships and ability to monitor subcontractors. Supervise Exempt and Union represented employees with a Collective Bargaining Agreement. Excellent oral and written communication skills required including the preparation and presentation of technical reports. Active DoD SECRET clearance. Other Requirements: Current U.S. Passport with minimum of 1 year prior to expiration and 3 blank page Must be able to pass mariner exam. This position is located on a forward deployed vessel that spends a lot of time at sea. Candidates must not be hindered by motion sickness. Desired Skills: Knowledge of embedded software design and PLC background. Familiarity in the proper use and care of various electronic test equipment including logic and spectrum analyzers. Network administrator knowledge and experience a plus. One year of Linux operating system experience. Familiarity with government operations security requirements. Familiarity with US Navy operations security requirements. Military Quality Assurance training and experience. Good understanding of shipboard safety requirements. Top Secret Clearance; eligible to obtain Education Requirements: BA/BS in a related field Electrical Engineering/Computer Engineering/Physics/Mathematics/Computer Science desired Eight years plus of related experience can substitute for education. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients #LI-DH1
    $40k-69k yearly est. 60d+ ago
  • Cloud Security Engineer - SRE

    Intelliswift-An LTTS Company

    Columbus, OH

    Job Posting Title: Cloud Security Engineer - SRE We are seeking a skilled and motivated Cloud Security Engineer - SRE to join our dynamic team. The ideal candidate will possess a strong technical background in systems administration, cloud computing, and infrastructure as code, with a particular focus on solution engineering/site reliability. This role will involve collaborating with cross-functional teams to enhance our security posture and streamline processes through automation. Technical Skills • Programming and Scripting: Strong proficiency in languages like Python, Go, Bash, or Ruby. SREs often need to write automation scripts and build tooling. • Systems Administration: Deep understanding of operating systems (Linux/Unix), file systems, processes, and system configurations. • Infrastructure as Code (IaC): Experience with IaC tools like Terraform, Ansible, or Chef to manage infrastructure. • Cloud Computing: Knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform, including services like EC2, S3, Kubernetes, and serverless functions. • Containers and Orchestration: Expertise in containerization (Docker) and container orchestration (Kubernetes, OpenShift). • Networking: Understanding of networking concepts, including DNS, firewalls, load balancing, and VPNs. • Monitoring and Observability: Experience with monitoring and observability tools like Prometheus, Grafana, Datadog, or New Relic. Ability to set up and maintain monitoring dashboards, alerts, and logs. • Continuous Integration/Continuous Deployment (CI/CD): Familiarity with CI/CD tools like Jenkins, GitLab CI, GitHub Actions, or CircleCI. • A strong understanding of HashiCorp Vault and Terraform will make you stand out. 2. Problem-Solving and Troubleshooting • Incident Management: Ability to manage and respond to incidents, perform root cause analysis, and implement post-mortem reviews. • Automation: Focus on automating repetitive tasks to improve efficiency and reduce human error. • Performance Tuning: Skills in identifying and resolving performance bottlenecks in systems and applications. 3. Collaboration and Communication • Teamwork: Ability to work closely with cross-functional teams, including software engineers, product managers, and DevOps teams. • Documentation: Skill in creating clear and comprehensive documentation for systems, processes, and incident reports. • Communication: Effective communication skills for interacting with stakeholders and explaining technical concepts to non-technical audiences. 4. Reliability and Scalability • Service-Level Objectives (SLOs) and Service-Level Agreements (SLAs): Understanding of setting, monitoring, and maintaining SLOs and SLAs for system reliability. • Scalability: Knowledge of best practices for designing and scaling systems to handle increased loads and demands. • Redundancy and Resilience: Experience in designing systems with redundancy and fault tolerance to minimize downtime. 5. Security and Compliance • Security Best Practices: Understanding of security principles, such as access control, data encryption, and secure coding practices. • Compliance: Familiarity with compliance standards like GDPR, HIPAA, or PCI-DSS, depending on the industry. Minimum Job Qualifications: • Bachelor degree in business or equivalent work experience • 10 years of previous program leadership and/or relevant consulting experience • Knowledge of and demonstrated experience in program management framework, knowledge groups & life cycle • 5+ years' experience in driving large scale data center consolidation efforts • Minimum 5 years' experience with matrix management of cross-functional processes and teams • Proficient with Project Management tools
    $75k-104k yearly est. 4d ago
  • Research Associate-Fixed Term

    MSU Careers Details 3.8company rating

    Remote job

    The larger mission of the Vermaas laboratory is to study plant processes such as photosynthesis, cell wall biosynthesis, and specialized metabolite transport. These questions are key to solving sustainability challenges. With the ultimate goal of facilitating a robust bioeconomy, the Vermaas lab leverages computational methods such as atomistic or coarse-grained molecular dynamics simulations with both classical and machine-learned force fields to study key questions around these topics. By using and developing these molecular simulation tools, the Vermaas lab seeks to create a molecular-level picture of these biological phenomena. These specific positions are funded by DOE, studying plant natural product transport across lipid bilayers and structural questions in photosynthetic proteins. We anticipate determining the permeability for plant natural products across microbial membranes. We also have specific molecular simulations in mind that require driving a protein involved in photosynthesis along Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Degree Doctorate -Biophysics, Plant Biology, Biochemistry, Physics, Computer Science, or a related field Minimum Requirements A publication record commensurate with career stage and field An interest in applying physics-based computational approaches to study plant molecular simulation Relevant prior research experience. Concretely, we expect candidates to have previously studied plant natural products through simulation, or integrated experimentally determined density maps into molecular simulation systems Desired Qualifications Day to day, the expectation is that the researcher will be expected to learn or have prior experience with a programming language such as python, Unix-based operating systems such as MacOS or Linux. These tools are essential to set up, carry out, and analyze molecular simulation trajectories, and to interact with high performance computing environments. Thus, previous experience with these tools is beneficial but not essential: Python libraries like Numpy, Scipy, and Matplotlib A programmable molecular viewer such as VMD Simulation engines such as NAMD or GROMACS Basic familiarity with the linux terminal Required Application Materials CV required. Special Instructions To best evaluate candidates, please provide a list of three recommenders so that Dr. Vermaas can reach out when you advance to that stage. Review of Applications Begins On 10/15/2024 Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon. Website https://prl.natsci.msu.edu/ MSU Statement Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
    $37k-60k yearly est. 60d+ ago
  • Data Center Repair Manager

    EOS Technologies 4.1company rating

    Columbus, OH

    OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly skilled and hands-on Data Center Repair Manager (Breakfix) to oversee and support hardware repair and troubleshooting operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, executing repairs, and leading a team of technicians in delivering high-quality, SLA-driven support. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of breakfix services across a range of server, storage, and network hardware platforms. Pay rate for day shift is up to $90k and night shift is up to $100k. This position involves rotational shifts to support 24/7/365 operations. This role may require up to 10% travel domestically and internationally. KEY RESPONSIBILITIES: Lead breakfix operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures. Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues. Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards). Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations. Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims. Maintain and update documentation for incident resolution, root cause analysis, and repair procedures. Manage ticket queues and ensure SLA adherence through effective prioritization and escalation. Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols. Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows. Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement. ESSENTIAL CRITERIA: Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support. 5+ years of experience in breakfix support, hardware diagnostics, and repair in enterprise environments. Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO). Demonstrated experience in troubleshooting and repairing server, storage, and network hardware. Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog). Excellent problem-solving skills and ability to work under pressure in high-availability environments. Strong communication and leadership skills with a customer-focused mindset. Valid driver's license and ability to travel between data center sites as needed. DESIRABLE CRITERIA: Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials. Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms. Familiarity with scripting for automation (e.g., Bash, Python) is a plus. Experience working in a 24/7 operational environment with on-call responsibilities. PHYSICAL REQUIREMENTS: Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds. Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus. Three-dimensional vision, ability to judge distances and spatial relationships. Ability to identify colors and give and receive information through speaking and listening skills. Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Meals, snacks, drinks, and desserts provided 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #NAMERHV Pay Range$80,000-$100,000 USD
    $80k-100k yearly Auto-Apply 9d ago
  • Senior Catastrophe Risk Modeler

    Katrisk

    Remote job

    KatRisk is a leading provider of catastrophe risk modeling solutions, dedicated to helping businesses and organizations understand, manage, and mitigate the risks associated with natural disasters. Our innovative technology and expertise enable clients to make informed decisions, optimize their risk management strategies, and safeguard their assets and operations against potential catastrophes. As a rapidly growing and profitable company with strong product-market alignment, we are seeking dynamic individuals to join our team. Role Overview We are seeking a highly analytical and technically skilled Senior Catastrophe Risk Modeler to join our team. The ideal will have a strong background in statistical and predictive modeling, who thrives on solving complex problems, particularly related to modeling insurance exposure to natural catastrophe risk. In this role you will work with large datasets to expand and improve our predictive models and analytical toolsets. As part of our team, you'll contribute to diverse projects, from crafting innovative solutions to resolving client queries. This will be a remote position. Responsibilities Develop, calibrate, and maintain catastrophe models for perils such as wildfire, flood, wind, earthquake, and other natural hazards. Collect, analyze, and process large data sets from clients as well as national and international sources. Design and implement data pipelines to process large geospatial and temporal datasets from multiple sources. Build complex statistical models using geospatial statistical methods, machine learning, and other modeling techniques. Collaboratively write code to manipulate and analyze large and complex numeric and geospatial data sets. Rigorously evaluate the built models for their performance and validate them with respect to historical data. Write clear documentation of implemented methodologies, justifying critical steps and assumptions. Present model results and data analysis findings to team members and clients with diverse scientific and statistical backgrounds. Utilize the KatRisk Software Suite and interpret results for clients and internal studies. Contribute to ongoing research and development in hazard science, vulnerability modeling, and climate-related risk assessment. Requirements Required Master's with or Ph.D. in a STEM field. 2+ years of experience in catastrophe modeling, actuarial science, or quantitative risk analytics. Ability to work under minimal supervision. Strong proficiency in R or Python, Knowledge of LINUX user environment and command-line operation Experience with Geographic Information Systems (GIS), e.g., QGIS, GRASS, GDAL. Ability to programmatically manipulate geospatial data is highly desirable. Experience in collecting, manipulating, and processing large data sets. Detail-oriented with strong analytical and problem-solving abilities. Excellent verbal and written communications skills. Excellent collaboration skills in a remote work environment. Preferred Strong understanding of catastrophe modeling concepts (hazard, exposure, vulnerability, loss). Peer-reviewed publications that highlight critical thinking and statistical modeling skills. Ability to work under minimal supervision. Understanding of insurance industry and knowledge of terminology.
    $43k-106k yearly est. Auto-Apply 56d ago
  • Staff Product Manager, Core Sync

    Dropbox 4.8company rating

    Remote job

    Role Description Dropbox's Sync Engine is the heart of what originally made Dropbox magical - the invisible technology that “just worked,” allowing people to effortlessly keep their most important files up to date everywhere. It's the foundation of trust and delight for millions of users and teams who rely on Dropbox every day. As the Staff Product Manager on the Desktop Core Sync team, you'll lead the strategy and execution for the technology that powers that magic - ensuring that files stay instantly available and perfectly in sync across devices and collaborators. You'll partner closely with a world-class engineering team to evolve our core sync architecture for the next decade, balancing deep technical complexity with simple, intuitive customer experiences. This role requires a rare blend of technical depth, strategic vision, and product craftsmanship. You'll translate the intricate details of distributed file systems and OS-level integration into experiences that feel effortless - whether syncing a personal project across devices or keeping an entire team's shared workspace aligned in real time. Responsibilities Define and evangelize the long-term product vision, strategy, and roadmap for Dropbox's Sync Engine - the foundational system that keeps content in perfect harmony across devices and teammates. Lead and guide product direction for a deeply technical, cross-functional team of engineers, designers, data scientists, and platform partners. Engage and cultivate relationships with partner teams across Dropbox (Desktop Experience, Mobile, Platform) to align shared goals, manage risks, and drive cohesive cross-surface experiences. Become an expert in the Dropbox Desktop customer - understanding the needs of both individuals and teams through user research, partner feedback, data insights, and deep technical understanding. Own complex, multi-quarter initiatives end-to-end, from defining product specs and success metrics to driving cross-company execution and sharing insights and learnings throughout the organization. Proactively identify opportunities to improve sync reliability, speed, and transparency while maintaining Dropbox's reputation for simplicity and trust. Anticipate and adapt to platform evolution (Windows, mac OS, Linux), ensuring Dropbox stays ahead of OS and filesystem changes. Communicate clearly and crisply with leadership, articulating tradeoffs and strategic rationale while driving alignment through both formal processes and scrappy execution. Requirements 10+ years of experience as a Product Manager, with a track record of shipping high-quality, user-facing products in deeply technical domains. BS/MS in Computer Science, Engineering, Business, Information Systems, Applied Math or Statistics, or relevant experience. Strong technical depth - able to engage with senior engineers and make informed tradeoffs on architecture, performance, and scalability - while maintaining a deep empathy for the customer experience. Demonstrated ability to translate complex technical systems into simple, delightful, and intuitive user experiences. Proven success driving strategy and execution for platform or client-side technologies - ideally in sync, storage, networking, or distributed systems - that resulted in measurable customer value. Skilled at balancing the “what” and “how”: you can navigate infrastructure decisions while keeping the end-user experience front and center. Strong analytical and problem-solving skills; able to connect technical performance metrics with customer satisfaction and business outcomes. Excellent communication and storytelling skills - able to articulate complexity clearly and inspire both engineers and executives. Proven ability to lead cross-functional teams in highly collaborative environments and operate effectively amid ambiguity. Preferred Qualifications Experience leading strategy for core infrastructure or sync systems at scale. Familiarity with distributed systems, file synchronization, or storage technologies. Track record of delivering positive outcomes for the business and customers in technically complex domains. Experience mentoring PMs or serving as a cultural leader within a high-performing product organization. Compensation US Zone 1 This role is not available in Zone 1 US Zone 2$206,600-$279,500 USDUS Zone 3$183,600-$248,400 USD
    $206.6k-279.5k yearly Auto-Apply 1d ago
  • Infrastructure Engineer

    DTEX 4.4company rating

    Remote job

    We are excited that you've taken the time to explore our business and potentially join us on this incredible journey. We are already the leader in the Insider Risk Management, but our story doesn't stop there. We have serious growth plans and that means serious growth opportunities for everyone in our team, whether you're looking to develop into a management position or establish yourself as an industry expert - we are here to support you. DTEX Systems helps hundreds of organizations worldwide better understand their workforce, protect their data, and make human-centric operational investments. At DTEX, our philosophy towards our business is the same as our philosophy towards technology: people come first. Our future depends on bright, energetic, talented people who share a passion for building the next generation of user behavior intelligence. We invite you to bring your talent to one of our offices and help create our future, expanding our reach and influence worldwide. Learn more about DTEX Systems mission to make businesses more secure through technology at ******************** LinkedIn DTEX Systems: Overview | LinkedIn Why you should choose DTEX as your next career: Opportunity to be part of a disruptive high growth success story. DTEX is a great place to work because of its mission-oriented culture and passion for protecting customers. We offer exciting growth opportunities and an excellent platform for individuals to contribute to thought leadership as experts in their field. We are uniquely positioned to solve highly relevant and complex risks and challenges associated with insider risk. Opportunity to be part of a business that's passionate about creating first-of-a-kind solutions. Best in class benefits What is the Role: DTEX is seeking an experienced Infrastructure Engineer with a strong software engineering background to help drive modernization of our infrastructure and operations. This is a high-impact role where you will design and implement automation solutions to manage customer environments and enable the business to scale beyond what manual operations allow. You will be instrumental in our efforts to transition from legacy operations to modern, automated Infrastructure as Code best practices, applying software engineering principles to solve complex operational problems and build resilient systems. What You Will Do: Design, write, and maintain software, primarily in Python, to automate the provisioning, deployment, and configuration management of our infrastructure Contribute to the adoption and maturation of Terraform, establishing and maintaining best practices for state management, modularization, and version control. Utilize Ansible and/or Saltstack to ensure consistency, repeatability, and standardization across all environments. Develop robust CI/CD pipelines for both infrastructure and application deployments, replacing manual processes. Implement and mature monitoring, logging, and alerting systems to proactively improve system reliability. Participate in a “follow the sun” on-call rotation, focusing on sustainable incident response, blameless postmortems, and driving continuous improvement. Champion SRE principles, automation, and coding best practices within the team and across the organization. We are looking for you if you have: Essential Technical Skills: 3+ years of hands-on experience managing production environments in AWS and/or GCP. Strong proficiency in Python. Demonstrated ability to write clean, maintainable, and testable code to solve infrastructure problems. Experience with Terraform, including best practices for state management and modular design in complex environments. Strong knowledge of Linux internals and high competency in Bash scripting and command-line operations. Proficiency with Ansible and/or Saltstack as configuration management tools. Expert level understanding of Git and collaborative workflows, such as branching strategies and code review best practices. Highly Desirable Skills: Proven track record of transitioning legacy/manual operations environments to automated, IaC-driven approaches. Experience with containerization in the context of Docker or Kubernetes, and how container orchestration is used in modern systems. Experience building and managing CI/CD pipelines for infrastructure automation. Familiarity with Zabbix, Prometheus, Grafana and other tools. Experience operating and querying Opensearch/Elasticsearch. ...and these other things: A strong desire to solve complex problems, the resilience to work through significant technical debt, and enthusiasm for driving cultural and technical change. A desire to work in enterprise and government focused computing environments with robust security and reliability requirements. MS/BS in Computer Science/Computer Engineering or related field of study (or equivalent experience) Must meet all personnel screening requirements as specified by applicable federal contracts or agency regulations, which may include US citizenship. This position is open to U.S. based candidates only. Unfortunately, we are unable to provide work visa sponsorship at this time. We take good care of our people. Our benefits include: Comprehensive health, vision, and dental coverage Flexible time off Company computer hardware of your choice Work from home setup reimbursement Wellness perks including access to mental healthcare, gym discounts and personal care concierge Virtual events, happy hours, trivia, and fun Monthly Internet & Phone Reimbursement Opportunities to learn and grow DTEX Systems is one of the most trusted and innovative brands in the cyber security market. We have received significant financial backing from leading VC firms and have just set a record-breaking year of growth. So why not trust DTEX with that all important next step in your career? DTEX Systems is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, national origin, age, disability, or genetics. Exact compensation may vary based on skills, experience, and location. Base salary range (SF Bay Area): $150k-$190k.
    $150k-190k yearly 4d ago
  • Services Account Specialist 3

    Red Hat 4.6company rating

    Remote job

    The Red Hat Services team is looking for a Services Account Specialist to join us in the Northeastern U.S. In this role, you will work in a designated sales territory and collaborate with the area sales manager and Red Hat sales associates to execute sales activities for the Services team. You'll be responsible for managing a services business lifecycle from pre-sales through program delivery, including leading sales cycles, preparing project approach documents and proposals that include business and technical requirements as well as the appropriate solutions, schedules, delivery times, and cost. You will work with Red Hat's sales associates to guide consulting sales opportunities from qualification to closing, while managing all assigned projects and resources. The main objectives for this role are meeting bookings and revenue goals. As a Services Account Specialist, you'll need to be able to articulate the value Red Hat Services can deliver for customers. A tailored enablement path will be provided for the successful candidate. The successful candidate will be classified as a remote associate and will be expected to travel to meet with customers frequently. What you will do: Grow your territory and diversify your business Accurately and consistently provide bookings and revenue forecasts for your territory Manage bookings and revenue goals across all practices; meet margin and use targets Collaborate with teams to design and implement complex, effective and high-impact solutions for Red Hat's customers Value sell solutions focused on delivering customer value Ensure successful delivery of programs Grow territory revenue base on a quarterly basis Manage escalations without supervision Negotiating Red Hat master services agreements and statements of work (SoWs) with customers and the Red Hat Legal team What you will bring: Experience with internal or external sales Knowledge of technical or business consulting practices Experience in project delivery Solid people management skills Experience adhering to agile methodologies within project teams Knowledge of application development and cloud solutions creation and delivery Experience and ability to speak at public conferences and meetups Ability to architect complex solutions using multiple products and technologies to deliver requested business value The salary range for this position is $202,380.00 - $323,780.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
    $38k-50k yearly est. Auto-Apply 21d ago
  • Endpoint Vulnerability Management Subject-Matter Expert/Technical Lead

    Govcio

    Remote job

    GovCIO is currently hiring for Endpoint Vulnerability Management Subject-Matter Expert/Technical Lead for our NIH Proposal. The Technical Lead will support our client's contract needs. This position is located within the United States and will be a fully remote position. Responsibilities Operating endpoint vulnerability assessment tools, agent- and network-based scanning, and analyzing and interpreting results SIEM-integration of vulnerability management use cases Complete content development (e.g., manual and automated reporting, dashboards, alerts), for use cases such as systemic issue identification, root cause analysis, vulnerability analysis, remediation status, and regulation and compulsory directive compliance securing mall environments below: cloud IaaS and containerized environments mobile platforms database platforms Windows and mac OS operating systems Linux, and Unix operating systems such as Red Hat Enterprise Linux, Oracle Enterprise Linux, and Solaris federal business systems that support functions such as financial management, budget, procurement, travel, property, HR/payroll, and data warehousing clinical and/or scientific instrumentation Qualifications Bachelor's with 15+ years (or commensurate experience) Required Skills and Experience Experience performing endpoint vulnerability management functions possess demonstrable credentials to reflect knowledge, skills, and experience Clearance Required: Must be able to acquire and maintain NIH/HHS Public Trust Preferred Skills and Experience OT (Operational Technology) threat detection experience is preferred Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $144,000.00 - USD $180,000.00 /Yr.
    $144k-180k yearly Auto-Apply 60d+ ago
  • Sr. Manager, Oracle Hosting & Instance Management

    Vertiv 4.5company rating

    Westerville, OH

    The Sr. Manager, Oracle Hosting & Instance Management is responsible for the end-to-end technical management, stability, performance, and availability of Vertiv's global Oracle EBS and Oracle Cloud environments. This role ensures consistent, compliant, and predictable execution of hosting operations, environment management, patching, refreshes, release activities, and technical escalations across all global business units. The position provides global governance and oversight of Oracle instances, replacing region-specific management with a time-zone aligned, follow-the-sun operational model. It partners closely with Oracle Hosting, Infrastructure, DBAs, Application Product Teams, Cybersecurity, Audit, and the Transformation Office. This position will be based onsite at Vertiv's HQ location in Westerville, OH. Responsibilities: Hosting & Operational Management Own day-to-day operations for all Oracle production and non-production environments. Maintain system availability, performance, monitoring, and early-warning mechanisms. Ensure 24×5 operational coverage with on-call rotation support. Oversee escalation channels with Oracle Hosting and internal technical teams. Environment & Instance Administration Manage all Oracle instance allocations, configurations, and lifecycle processes. Define the environment schedule (builds, usage, refreshes, releases). Coordinate downtime, maintenance windows, and technical activities. Maintain environment documentation, topology, and standards. Patching, Release, and Change Governance Establish and manage the global Oracle patching cadence. Lead patching execution, impact assessments, validations, and sign-offs. Drive the technical release process (deployments, cloning, version controls). Enforce adherence to global change-management processes and controls. Environment Refresh Management Develop and maintain a structured refresh calendar for all project and support needs. Govern pre-refresh requirements, data masking (if applicable), and post-refresh validations. Coordinate cross-team dependencies and ensure alignment with implementation timelines. Security, Access, and Compliance Support SOX controls, including segregation of duties, privileged access reviews, and evidence gathering. Ensure Oracle environment access governance aligns with corporate security standards. Collaborate with Cybersecurity to track and remediate vulnerabilities. Incident, Problem, and Escalation Management Serve as primary escalation point for Oracle hosting or environment-related incidents. Lead major-incident bridges, root-cause analysis, and long-term corrective action planning. Track recurring issues and implement preventive measures in partnership with Infrastructure and Oracle. Architecture, Standards, and Continuous Improvement Work with the Technical Architect to develop and implement improvements to connectivity, hosting patterns, resilience, and automation. Identify technical debt, system risks, and opportunities to modernize environment operations. Drive continuous improvement initiatives and operational excellence metrics. Requirements: Bachelor's degree in Computer Science, MIS, Engineering, or related discipline. 5+ years of technical experience managing Oracle EBS / Oracle Cloud environments. Experience coordinating global operations or supporting mission-critical platforms. Demonstrated experience in release management, patching, and environment administration. Technical Skills: Strong understanding of Oracle EBS architecture, concurrent processing, patching. Working knowledge of Oracle DB, SQL queries, Linux/Putty. Familiarity with hosting models, performance diagnostics, and monitoring tools. Experience with ServiceNow or equivalent ITSM platform. Knowledge of SOX controls, access governance, and IT audit processes. Experience using My Oracle Support (MOS) and SR lifecycle. Certifications & Methodologies: Six Sigma certification (Green Belt or higher required; Black Belt preferred). Understanding of continuous improvement, root-cause methodologies, and defect-reduction frameworks. Soft Skills: Ability to coordinate cross-functional global teams under time pressure. Strong communication and documentation skills. Problem-solving mindset with attention to detail and operational rigor. Ability to influence without direct authority. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES • Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial Strength OUR BEHAVIORS • Own It • Act With Urgency • Foster a Customer-First Mindset • Think Big and Execute • Lead by Example • Drive Continuous Improvement • Learn and Seek Out Development About Vertiv Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************. #LI-RB1
    $90k-127k yearly est. Auto-Apply 12d ago
  • AI GPU - SR Staff Software Engineer (CPU, Linux, C++) Remote USA only

    Confidential Company 4.2company rating

    Remote job

    AI GPU Linux Kernal Compute - SR Staff Engineer (Data Center - CPU - IOMMU - C/C++) (No contractors) CONFIDENTIAL Publicly traded computer hardware infrastructure company with over $5 Billion in sales whose stock price has grown over 300% in the last year in support of the Ai Data Center infrastructure build-up. Company is seeking to hire several senior-level individual contributor “hands-on” software engineers that will be responsible for designing and developing software that drives next-generation high density Data Center Compute Racks, including AI GPU, CPU, and LINUX driver Kernal development. There are several newly created openings at different levels ranging from SR Engineer, Staff, SR Staff & Principal. Software Development Design and implement drivers, application software that drive next generation CPU and GPU. Develop, augment and maintain software libraries for computing on GPU. Optimize code for performance, efficiency, and low latency. Innovate new ideas in conjunction with networking engineers to optimize overall data center efficiency. Architect solutions for customers' data center management needs working with multiple lower-level drivers, OS, libraries. Hardware Integration Board bring-up and validation of all low-level interactions with hardware. Drivers to monitor the health of the board. Troubleshoot and resolve hardware-software interaction issues. REQUIREMENTS Must be willing to be a full-time employee and work 100% remote from within the USA. Role has paid vacation, paid holidays, and participation in company benefits program, and annual stock grants. Must have 10+ years of embedded software development experience, but most importantly, 3+ years of experience developing software that drives high density Data Center COMPUTE racks, including AI GPU, CPU, and LINUX driver Kernal development. Must have experience with GPU programming, and familiarity with GPU libraries like CUDA and ROCm. Must possess strong programming skills with proficiency in Embedded C/C++. Must have LINUX driver kernel development experience. Candidate should have strong experience in Linux kernel memory management, interrupts, and IOMMU. Experience with Data Center Deployments: Prior experience in data center architectures, developing and maintaining software for deployments. Must have strong experience with main elements of CPU, DPU, memory, NICs, and Board Monitoring elements. Debugging and testing skills with ability to identify and resolve software and hardware issues. Must have great English communication skills and ability to work with teams located around the globe. Proven ability to articulate requirements and vision to large and diverse audience through written documents like architecture specifications and verbal presentations in technical forums is required. This is a software DEVELOPMENT role. It is NOT one of the roles listed below. NO Managers. This is a HANDS-ON individual contributor, coding engineer role. NO Testing-only focused engineers.
    $101k-134k yearly est. 1d ago
  • Associate Specialist Solution Architect

    Red Hat 4.6company rating

    Remote job

    Engage with customers to understand the PoC technical requirements, focusing on goals, APIs, data pipelines, deliverables, and success criteria. Identify specific hardware, network, and software dependencies, including storage, cloud services and AI resources. *Telecommuting role to be performed anywhere in the U.S. What You Will Do: Deploy and configure Red Hat OpenShift resources within the PoC environment. Document and demonstrate solutions by developing documentation, diagrams, code comments, and code reviews. Write custom YAML manifests for defining Red Hat OpenShift resources. Build multi-product demos and AI/ML workflows using Predictive and Generative AI, utilizing the Red Hat product and Red Hat AI stack. Develop use cases that showcase the value of Red Hat OpenShift and related products, emphasizing AI integration, automation with Red Hat Ansible Automation Platform which includes creating and guiding new feature development based on insights from customer engagements. Perform troubleshooting of Red Hat products, including Red Hat OpenShift Container Platform, Red Hat OpenShift AI, RHEL AI, and Red Hat OpenShift Virtualization Platform, to restore normal functioning. Work with cross-functional teams (product, development, platform engineers) to analyze and clarify business requirements. Implement DevOps practices for continuous integration using Red Hat Openshift Pipelines. Share test findings, conclusions, sugestions, and best practices through reports, presentations, Red Hat Developer blogs, and official documentation to assist partners and customers. Design, develop, containerize, and deploy AI/ML applications and models using Red Hat OpenShift AI. Participate in customer calls, providing guidance on product installation and maintenance procedures, and support the troubleshooting of customer environment problems. Review blogs and documentation related to AI, Application Development, DevOps, and Red Hat products to enhance technical expertise. What You Will Bring: Master's degree (U.S. or foreign equivalent) in Computer Science or related field and one (1) year of experience in the job offered or related role. Must have one (1) year of experience with: Kubernetes, Red Hat OpenShift, Podman Desktop, and cloud-native technologies as well as microservices architecture, including API design and versioning; enterprise container architectures and solutions, Red Hat OpenShift, Red Hat Enterprise Linux, and deploying and running container solutions in private, public, and hybrid clouds; CI/CD tools, including Git and Red Hat OpenShift GitOps (ArgoCD); MLOps, covering deep learning frameworks, RAG implementation, and robust model deployment and fine-tuning strategies, specifically within the Red Hat OpenShift AI environment; Red Hat Enterprise Linux, managing containerized applications on Red Hat OpenShift, and automating infrastructure with Red Hat Ansible Automation Platform; Granite family of LLMs, and open source communities, including InstructLab, vLLM, Open Data Hub, and Pytorch; upstream development practices using languages Go, Python, Java, or C++ and agile workflows; and communicating the value proposition of Red Hat OpenShift technology in comparison to DIY Kubernetes and VMware-based initiatives. Must have six (6) months of experience with Telecommunications Technologies and Networking Infrastructure. #LI-DNI The salary range for this position is $113,547 - $125,986/year. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
    $113.5k-126k yearly Auto-Apply 15d ago
  • Manager, Security Operations Center (SOC)

    Ultraviolet Cyber

    Remote job

    Make a difference here. UltraViolet Cyber is a leading platform-enabled unified security operations company providing a comprehensive suite of security operations solutions. Founded and operated by security practitioners with decades of experience, the UltraViolet Cyber security-as-code platform combines technology innovation and human expertise to make advanced real-time cybersecurity accessible for all organizations by eliminating risks of separate red and blue teams. By creating continuously optimized identification, detection, and resilience from today's dynamic threat landscape, UltraViolet Cyber provides both managed and custom-tailored unified security operations solutions to the Fortune 500, Federal Government, and Commercial clients. UltraViolet Cyber is headquartered in McLean, Virginia, with global offices across the U.S. and in India. UltraViolet Cyber is a leading platform-enabled unified security operations company providing a comprehensive suite of security operations solutions. Founded and operated by security practitioners with decades of experience, the UltraViolet Cyber security-as-code platform combines technology innovation and human expertise to make advanced real-time cybersecurity accessible for all organizations by eliminating risks of separate red and blue teams. UltraViolet Cyber is seeking a technically proficient, process-driven Manager to lead our Shared Services team. This role oversees a group of Security Analysts responsible for maintaining the quality, integrity, and availability of client environments during incident handling and investigations. The Manager will develop operational strategies, implement innovative security technologies, and coordinate timely, effective responses to emerging threats and incidents. This role blends leadership and hands-on technical expertise to ensure we have a world class analyst and operations. What You'll Do: Lead day-to-day SOC operations including monitoring, detection, analysis, and incident response. Develop and maintain SOC policies, procedures, and playbooks aligned with frameworks MITRE Oversee deployment, tuning, and optimization of SIEM, SOAR, IDS/IPS, EDR, and threat intel platforms. Coordinate cross-functional incident response and lead post-incident reviews. Work with IT, legal, compliance, and business units to align with risk management goals. Monitor emerging threats and adjust defenses and strategies proactively. Recruit, mentor, and develop SOC staff, fostering continuous improvement. Prepare and present SOC performance, threat landscape, and risk posture to internal and external stakeholders Define and track KPIs and metrics to measure the effectiveness of the team Use automation and scripting (e.g., Python, KQL, PowerShell) to enhance detection efficiency What You've Done: US Citizenship is Required 7+ years in cybersecurity with at least 2+ years in leading and mentoring teams Ability to communicate complex cybersecurity issues to both technical and non-technical stakeholders 3+ years of experience with dark web, OSINT tools Proficiency with SIEM, EDR, and cloud-native security tools (e.g., Sentinel, Splunk, Defender, Elastic, CrowdStrike). Hands-on experience scripting in Python, Bash, KQL, PowerShell, or similar languages. Ability to work with Linux, including command line for analysis of large datasets. Ability to communicate complex cybersecurity issues to both technical and non-technical stakeholders Excellent written and verbal communication skills, including the ability to brief executives on complex technical issues. Ability to work under pressure and manage multiple priorities in a fast-paced environment Preferred Education and Certifications: Bachelor's degree in Cybersecurity, Computer Science, or related field (or equivalent experience). Industry certifications such as GCTI, GCFA, GCIA, GREM, or OSCP. What We Offer: 401(k), including an employer match of 100% of the first 3% contributed and 50% of the next 2% contributed Medical, Dental, and Vision Insurance (available on the 1st day of the month following your first day of employment) Group Term Life, Short-Term Disability, Long-Term Disability Voluntary Life, Hospital Indemnity, Accident, and/or Critical Illness Participation in the Discretionary Time Off (DTO) Program 11 Paid Holidays Annually UltraViolet Cyber maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect our company's differing products, services, industries and lines of business. Candidates are typically placed into the range based on the preceding factors. We sincerely thank all applicants in advance for submitting their interest in this position. We know your time is valuable. UltraViolet Cyber welcomes and encourages diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status. If you want to make an impact, UltraViolet Cyber is the place for you!
    $43k-81k yearly est. Auto-Apply 57d ago
  • Support Operator (Remote)

    Rocketnode

    Remote job

    The following is what the job involves: As a support operator you will be responsible for providing our customers with adequate support regarding any of their products and services with RocketNode. In order to successfully do your job at RocketNode you should have experience in majority of the following fields: -Virtualizor Front End Panel -Pterodactyl Front End Panel -Linux/Windows Operating System -The Following Pterodactyl Eggs (Minecraft, GTA:5 FiveM, Rust) You will also be responsible for providing the customer a professional experience by greeting the customer before responding to a ticket, and respectfully asking them what their issues are and how we can further assist them.
    $38k-62k yearly est. 60d+ ago
  • Information Technology Subject Matter Expert

    Sql Database Administrator In Fort Belvoir, Virginia

    Remote job

    Responsibilities & Qualifications RESPONSIBILITIES Serves as the Management Information System (MIS) Manager responsible for the design, development, and management of enterprise-level risk assessment and business continuity frameworks across a large, decentralized organization. Develops and implements methodologies and tools to ensure business continuity of operations across multi-division and multi-platform environments. Provides expert-level technical guidance on complex information processing and automation challenges, ensuring alignment with enterprise architecture and DoD information assurance requirements. Recognizes and recommends emerging technologies, software solutions, and automation techniques to optimize mission and business processes. Supports enterprise solutions software integration across business areas, ensuring interoperability in open systems and client-server environments. Conducts system planning and analysis for data processing requirements to meet future workload demands. Designs and deploys applications leveraging Internet standards, modern web protocols, and multi-media technologies to enhance system access and usability. Integrates and manages network infrastructure components including routers, switches, routed networks, frame relay, and various network topologies (Token Ring, Ethernet). Provides hands-on leadership in troubleshooting, network discovery, and system optimization using enterprise tools and methodologies. Leads project teams through the full lifecycle of IT modernization and cloud migration initiatives. REQUIRED QUALIFICATIONS Experience Minimum Ten (10) years of systems engineering experience, including management of multi-platform, multi-operating system enterprise environments. Experience and knowledge in: Google Cloud Platform (GCP) and Amazon Web Services (AWS) management and administration. Windows Server and Red Hat Enterprise Linux (RHEL) operating systems. Oracle and Microsoft SQL Server database administration. Network administration, Internet communications protocols, and enterprise-level services. Project management of large-scale IT or cloud transformation efforts. Education Bachelor's degree (BA/BS) in a technical discipline. Certifications DoD 8570 IAT Level II Baseline Certification: COMPTIA Security+ CE Cisco Certified Network Associate (CCNA) COMPTIA Cybersecurity Analyst (CySA+) Global Information Assurance Certification (GIAC) Global Industrial Cyber Security Professional (GICSP) And one of the Following Google Cloud Platform certifications: Google Associate Cloud Engineer Google Professional Cloud Architect And one of the following AWS certifications: AWS Certified Cloud Practitioner AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Clearance Top Secret - IT-I (Tier 5/SSBI) Critical Sensitive Clearance Desired Experience and Skills In-depth knowledge of Google Cloud Platform administration and operations. Experience with additional commercial cloud providers (e.g., Microsoft Azure, AWS, Oracle Cloud Infrastructure) and associated certifications. Five (5) years of hands-on experience supporting DoD IT systems. Three (3) years designing, architecting, deploying, and managing cloud-based infrastructures and applications. Proven project management experience leading cloud infrastructure projects through design, implementation, and sustainment phases. Strong leadership, communication, and interpersonal skills to collaborate across technical and non-technical teams. Advanced analytical and problem-solving abilities for troubleshooting and issue resolution. Demonstrated ability to lead and motivate teams of IT professionals in a mission-driven environment. Excellent communication skills, including the ability to convey complex technical concepts to non-technical audiences. Deep understanding of cloud security, DISA STIGs, IAVA compliance, and DoD cybersecurity principles. Experience preparing comprehensive technical documentation, project plans, and reports. Strong knowledge of network architecture, routing, and security, including VPCs, load balancers, and firewalls. Hands-on experience with Infrastructure as Code (IaC) tools such as Terraform or Google Cloud Deployment Manager. Proficiency in scripting and automation using languages such as Python, Bash, or PowerShell. Strong administration skills in Windows Server and RHEL environments. Experience with Oracle, SQL, and other enterprise database management systems. Overview We are seeking a Information Technology Subject Matter Expert to join our team supporting Cloud and Infrastructure Services at Defense Logistics Agency (DLA). TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Candidates must reside in one of our approved hiring states within the United States. Type of environment: Office, Remote, Varies Noise level: (Low, Medium, High) Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, D.C, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Top Secret Clearance OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
    $86k-124k yearly est. Auto-Apply 6d ago

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