Past Due Accounts jobs near me - 34 jobs

The Portfolio Manager oversees the servicing and ongoing management of SBA, USDA, and conventional loan portfolios, ensuring full compliance with lender policies and agency regulations. This role analyzes credit risk, conducts annual reviews and servicing actions, supervises credit analysts, and facilitates communication among borrowers, lenders, and third parties, supporting loan modifications, monitoring, and documentation to protect agency guarantees and maintain portfolio performance. This position is jointly responsible for effective interaction with team members, lenders, and borrowers. Essential Duties and Responsibilities: Provide excellent and professional customer service to the borrower, lender, and governing agencies. Ensure relationships remain strong and healthy. Supervise Servicing Credit Analyst (including Decimal Point), review all financial spreads and narratives prepared by them, and ensure quality assurance of SBA/USDA credit files prior to audits and regulatory reviews. Review borrower service requests, gather necessary information, and underwrite servicing actions-including modifications, annual loan reviews, and amendments such as collateral releases, pricing adjustments, risk-rating changes, and other necessary modifications-in accordance with lender policies, agency regulations, SOPs, and CFR. Manage all aspects of portfolio management for SBA, USDA, Main Street, and conventional loans according to lender credit policy and SBA/USDA procedures, including portfolio monitoring, collections on past due accounts, collection of financial documentation, annual reviews, servicing actions, and communication with the SBA/USDA. Collaborate with legal counsel, lenders, borrowers, and third parties on credit actions and servicing requests, including loan modifications, annual reviews, and documentation exception management; engage with all parties both verbally and in writing. Complete comprehensive narrative annual reviews for each existing SBA/USDA loan, including business and personal financial analysis, credit analysis, lien perfection, property valuation, industry comparisons, risk identification and mitigation, and loan grading recommendations. Order and review third-party reports such as real estate appraisals, environmental assessments, title reports, and business equipment valuations as required. Ensure proper implementation of LSP, lender, and SBA/USDA business policies and procedures, and promote adherence to regulatory compliance requirements. Maintain and manage financial and insurance ticklers, collect statements and policies, prepare SBA/USDA loan files for regulatory or agency audits, and fulfill all portfolio management responsibilities-including collections and communications between the lender and the SBA/USDA, and oversight of portfolio management expenses. Participate in special projects and support the SBA/USDA servicing department as needed, including assisting borrowers with servicing actions and tracking financial, insurance, and covenant requirements. Oversee the transition of a troubled loan to the Special Asset Portfolio Manager's portfolio. Provide on going assistance as needed. Primary Success Measurements: Continue to improve individual performance, with a goal of processing 9-12 actions a month Improve quality of credit analysis as needed. Respond to external customer emails, correspondence and phone calls in a timely manner (24-48 hours.) Respond to management requests in a timely manner. Work with department manager and senior management to improve workflow and productivity of department. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: Bachelor's degree in Finance, Accounting preferred. Minimum of 7 years' experience in Small Business Lending/Reals Estate Lending preferred with focus on credit analysis. Knowledge and/or Skills: Knowledge of the SBA and USDA rules and regulations, preferred. Strong credit skills. Leadership and motivational skills, good written and verbal communication skills, decision-making and analytical skills and ability to work well under pressure. Operate other standard office equipment; type accurately at a speed necessary to meet the requirements of the position; organize work, set priorities and exercise sound independent judgment within established guidelines; interpret, apply, explain and reach sound decisions. Proficient in Microsoft Office Suite, working with Word and Excel or similar spreadsheet software. Language Skills: Ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to write basic routine reports and correspondence. Ability to interact effectively with management, other employees, customers, and representatives from other organizations. Diplomacy in dealing with internal and external clients. Excellent communication skills. Mathematical Skills: Strong credit skills required. Ability to analyze financial statements for Small Businesses. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability review information and solve problems quickly. Strong ability to manage time. Achievement oriented, takes initiative. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job in a remote capacity. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the remote work environment is typically quiet, dependent upon the employee's home office setup. Our remote team thrives in an atmosphere that encourages diligence and achievement, while also fostering a supportive and enjoyable virtual workplace.

About Us We provide industry-leading, end-to-end fire protection, mechanical, and HVAC services. Our skilled tradespeople work in virtually every market across the nation. S.A. Comunale is seeking an Adminstrative Assistant to provide administrative support to the Columbus Branch. Duties include general clerical, purchasing, inventory, and accounting responsibilities and project based work. Project a professional company image through in-person and phone interaction. Other duties may be required as assigned by the Alarm and Detection Manager or Branch Manager. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Responsible for accounts receivable, including tracking past due accounts for Alarm and Detection Department. Maintain all records in Falcon, including open tickets, creating new sites, and printing off monthly work orders for all alarm technicians. Distribute and track national accounts for alarm and detection. Take incoming service calls and distribute to alarm technicians. Responsible for billing and accruals for the Alarm & Detection Department. Process payroll for alarm technicians, including obtaining employee time information, submitting time information to the Payroll department for alarm technicians, and checking the edit listing before the check run. Prepare quotes. Responsible for mailing, faxing, photocopying, answering phones, and filing as needed. Assist Alarm & Detection Manager with scheduling manpower for the alarm technicians Attend weekly alarm and detection meetings and take notes. Drop off bids and run errands as needed. Order material and equipment for Alarm and Detection. Sign checks from office checkbook. Pick up permits or drop off when needed. All billing for City of Columbus Contracts (service, inspections, alarm and detection). Process all billing for HNB through Work Oasis - Columbus office. Maintain records of licensing and certifications for assigned personnel for the Alarm and Detection Department. Assist in any issues or corrections needed by the Corporate Branch for the Alarm & Detection Department. Handle customer requests for Alarm & Detection Department. Send monthly CIP reports. Update daily google calendar for fire alarm technicians. Submit and code credit card receipts and statements for the Alarm & Detection Department. Process subcontracts and new monitoring contracts for the Alarm & Detection Department. Review daily monitoring accounts and update account information as needed. Qualifications High School Diploma or GED is required. 3+ years' administrative experience is required. Previous construction industry experience is a plus. Light accounting experience is required. Dispatching experience in a service environment is a plus. Proven knowledge of Microsoft Office Software (i.e. Word, PowerPoint, and particularly Excel) is required. Knowledge of general office machines and telephone systems is required. Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. Primary Function A Specialty Collections Consultant is a collector who is responsible for collections on selected portfolios in order to maximize recovery and disposition loans to the appropriate work out strategy. Principal Duties List of required duties below. Distinguish on-site duties with a *. * Receive and review loan information. * Contact borrowers to cure delinquency, set up payment arrangements and/or settle accounts through the use of manual calls and an automated dialer. * Manual dialing specifically calling Active cells that do not reach the dialer as well as additional allowed attempts to landlines and permission granted cells. * Identify and recommend optimal workout strategies based on individual borrower. * Understands Current and 30 DPD rolls and how to read manual dialing reports. * Understands Legal/Warning statuses on manual dialing reports. * Work with designated clients taking inbounds and making outbounds for those clients only. * Effectively and efficiently corresponds via email with dedicated clients. * Use the DA tool and work with client matrices regarding workout strategies including deferments and repayment plans. * Effectively notate RFD and the entire conversation with the customer for the clients to view notes and make determinations on actions. * Utilize our skip tracing tools when confronted with an account that has no phone number. * Identify and recommend assistance strategies, as necessary. * Increase frequency of borrower contact by using scoring model. * Performs related duties as assigned by management. * De-escalating calls and logging complaints * Knowledgeable of FDCPA guidelines * Updating contact preferences for homeowners when provided consent. * Updating the system with updated preferred language changes. * Assist in sending emails to borrowers which consists of pulling files, attaching documents, or mailing as well as follow-ups in regard to previous emails sent. * Reaching out to consumers regarding past due accounts, taxes, liens, and insurance. * Submit necessary tasks to have account updated in reference to the current issue on the account. * Give in-depth reviews of escrow analysis to ensure the consumer is aware or any changes made to the account. * Provide top notch care to our consumers by answering questions about the payments, taxes, insurance, etc., * Ensure that each account is accurately documented as well as capturing complaints when necessary. * Aid consumers to help cure the delinquency status by offering RPPs, or deferments if eligible. * Meet monthly departmental goals by maintaining 100 payments per month or the team average as well as meet EVPH goals by ensuring that promises are captured on each call. * Provide one call resolution. * Prior to seeking approval, check deferments and repayment plans for accuracy. Ensure the correct clients' requests are submitted via the delegated authority tool. * Performs related duties as assigned by management. * These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site, may still require partial on-site work to perform the role satisfactorily. Education and Experience Requirements * High school diploma or equivalent, required. * Bachelor's degree, preferred. * 0-2 years, loss mitigation, collections, or related mortgage-servicing experience. Knowledge, Skill, and Ability Requirements * Must pass written exam to determine comprehension of situations and proper writing style. * English fluency required, Spanish fluency a plus. * Outstanding telephone and written communication skills. * Familiarity with Internet-based search techniques (including the use of skip-tracing solutions). * The ability to maintain professional conduct when dealing with people of any mood or personality type. * Familiarity with lending-related terminology and processes, especially related to mortgage delinquency. * Excellent reasoning and research skills; the ability to see the "big picture" and manage the details. * The ability to safeguard confidential customer and company information. * A solid work ethic, high integrity, a positive attitude, and strong attention to detail. * The ability to follow instructions but work with minimal direct supervision. * Excellent keyboarding skills. * Proficiency with Microsoft Windows-based computers and Microsoft Office software (Word, Excel, Outlook, PowerPoint, etc.). * The ability to remain stationary (mostly in a sitting position) for long periods of time. Physical Demands/Work Environment/Disclaimer * Must be able to remain in a stationary position for long periods of time. * Must be able to effectively access/operate and interpret information on computer screens, documents, and reports. * Must be able to effectively communicate with all homeowners. * Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! * Medical, dental, and vision insurance * Health Savings Account with employer contribution * 401(k) Retirement plan with employer match * Paid Maternity Leave/Parental Bonding Leave * Pet insurance * Adoption Assistance * Tuition reimbursement * Employee Loan Program * The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: * Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more * 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice * Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee * Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection

Aftermarket Service Sales Manager Reports To: Regional Manager, North The Aftermarket Service Sales Manager will be responsible for executing the company's service sales role, prospecting new customers, providing total customer service throughout the order life cycle, and provide aftermarket support as needed. An ideal balance of your weekly job would be 80% pursuing new business, and 20% completing office work. You will be required to work remotely with support from admins in other areas of the region, so being technologically competent is a must. The territory that this position covers is the State of Wisconsin (Clarified territory will be discussed upon interview). This position pays a competitive base salary plus a generous commission structure. PRINCIPAL DUTIES: Engage in various sales activities to procure new accounts, increase market share, maintain and develop current accounts, and execute the company's overall sales strategy. Maintain regular personal contact with all existing accounts in the defined territory. Produce accurate detailed account quotations and maintain comprehensive virtual quote file. Perform site visits to review jobs, take measurements, record pertinent information related to job scope, and obtain any other information of value for a thorough and complete quote to be generated. Travel as required throughout the assigned territory. Overnight travel as required. Prepare and maintain a CRM log of all account visits, potential new business opportunities, and status of active quotes. Obtain credit applications and sales tax information for all new accounts and forward to accounting for setup. Follow established company policies, safety rules, and procedures; including those established by the customer. Assist with collection of past due accounts when needed. Perform other duties as assigned. MINIMUM QUALIFICATIONS: Minimum two (2) years' industrial equipment sales experience. Bachelor's degree or associate degree preferred however, prior equivalent experience and training will be considered in lieu of formal degree. Experience in the overhead crane industry is preferred. Must maintain a positive and professional demeanor. Strong verbal, written, and interpersonal communication skills. Must have demonstrated leadership experience, be self-motivated, dependable, and highly organized. Proficient PC skills with knowledge of Microsoft Word, Excel, and Outlook Must have and maintain a good driving record. BENEFITS AVAILABLE: Medical / Dental / Vision Insurance 401k plan with match Company-paid short term disability insurance Long term disability insurance available Company-paid basic life insurance Employee assistance program Additional life insurance available 9 paid holidays PTO Program Tool purchase program Weekly pay periods with direct deposit Competitive pay Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category DESHAZO's Mission: DESHAZO is committed to elevating our clients' business needs through custom-built overhead cranes and tailor-made automation systems. We enhance our products by providing expert inspections, repairs, modernizations and rebuilds. Salary Description 80-90K

A nationwide Healthcare Finance based out of Oregon is interested in hiring Customer Service Representatives to their Beaverton, Oregon team! This is a long term opportunity to join a growing team that truly cares about their employees. Opportunity is remote, but candidates will be required to pick up equipment in Beaverton, so candidates must be local to the Beaverton, Oregon area! Job Description: In this role you will handle both inbound and outbound phone calls (50/50 split right now) to help patients using the program; our goals are to grow our program enrollment, drive payment activity, and provide first-class customer service. Outbound calls consistent of asking customers for payments. + You will serve as primary phone contact and handle all inbound calls from account holders, and potential account holders. + You will place outbound calls to account holder, which includes welcome calls to new account holders, calls on past due accounts, servicing calls to non-enrolled accounts, and special one-off campaigns to support our ongoing mission of patient advocacy. + You will receive ongoing quality evaluations, coaching and mentoring from Customer Care supervisor, leads and peers. + You will be coachable and receptive to continuous feedback, embracing challenges and development opportunities. + You will leverage technology and industry best-practices to document call activity and engagements, escalate complaints, and help answer questions from patients using a proprietary CRM. + You will provide white-glove, first-class service as an advocate for the patient and an ambassador for the brand. Skills & Qualifications + Customer service experience - having a strong customer service mindset is most important + High school diploma and/or relevant work experience is preferred + 1-2 years of telephone customer support/call center experience is preferred Job Type & Location This is a Contract to Hire position based out of Portland, OR 97229. Pay and Benefits The pay range for this position is $19.00 - $20.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 16, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

JOB SUMMARY: Responsible for overseeing the collection efforts of the Accounts Receivable department, managing a team of 6 - 8 collectors. Acts as liaison for collections activity to other department staff, managers and directors. Actively involved with the collection staff in contacting problem accounts to resolve issues. Essential Functions & Responsibilities: Supervise, review, evaluate and schedule work for Collections staff. Work with the Controller and CFO to set collection goals and targets for the department. Develop and maintain procedural documentation for the collection function. Develop and maintain department KPI's to accurately assess the performance of the function, using informed data to report activity to department leadership. Implement collection policies and procedures to avoid excessive past due accounts and write-offs. Implement deadlines for invoicing and payment collection. Oversee and assist with short paid invoices, unapplied cash receipts, credit offsets, etc. to ensure customer accounts are up to date and accurate. Work closely with cash application and billing specialist to ensure customer accounts are accurately recorded. Ability to reconcile complex customer accounts to understand and correct issues causing past due amounts. Willingness and ability to train staff on best practices and procedures to effectively manage their portfolios. Requirements: Working knowledge of Microsoft Office applications, including Excel, Outlook, and Word. Strong planning and problem-solving skills. Ability to analyze information and processes. Excellent verbal/written communication skills. Attention to detail. Education and Experience: Preferred Bachelor's degree in Accounting, Finance, Management, or related field. 2 - 5+ years of high-volume accounts receivable experience required. 2 - 5+ years of supervisory experience in a high-volume operation of similar scope required. Preferences: Experience leading teams of 5 or more. Epicor ERP HighRadius Billtrust Web Portals (Tungsten, Ariba, Coupa, Taulia, etc) Essential Physical Functions/Equipment Used: Must be able to sit for long periods of time. Must be able to use standard office equipment proficiently, including but not limited to: desktop computer, phone system, printer, copier, fax machine, scanner, etc. Must be able to avoid fatigue while viewing computer monitor for uninterrupted long periods of time. Come for the job, stay for the career. For immediate consideration-Apply Today! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

The Account Supervisor, Client Partnership is responsible for client success and growth for key agency account(s). The Account Supervisor is responsible for the partnership between Ansira and the client(s) they manage, working closely with cross-functional teams who are responsible for the existing scope/account planning and delivery for the client(s). This person reports to the Account Director or VP, Client Partnership. Responsibilities Responsible for the client relationship for accounts within portfolio that deliver $1 - $2M annually Responsible for achieving revenue goals for accounts and coordinating opportunity activities/initiatives Accountable for identifying and managing the sales cycle for growth opportunities across accounts Responsible for managing account forecasting, scoping/billing and revenue recognition. Understanding of the client's business, their context within the industry and competitive position, and how Ansira's work has an impact Responsible for identifying, documenting and evangelizing client goals across the team in order to ensure all efforts are in support of the goals Responsible for reporting how agency work meets and exceeds goals and is a participant in internal and external ideation and brainstorming sessions Understanding of delivery across agency competencies. Leverages this knowledge to build and fit into a client's digital transformation agenda Collaborates with cross-functional teams to identify and escalate red flags for current projects and ongoing work to the CP leadership team. Assists with gathering information for marketing proposals and other decks presented internally and externally Assist with billing procedures and tracking any budget variances to clients and close any gaps. Manage accounts receivable process for past due accounts.

Job Title: Medical Billing Specialist Location: Remote, Oregon location strongly desired Hours: 40 hours per week; 8:00AM to 5:00PM, Monday-Friday Position Type: Full Time, non-exempt Benefits: Medical, Dental, Vision, 401K Retirement, Paid Time Off, Sick Time Off Resume Required: Yes Date Posted: 10/08/2025 Posting Expires: Open until filled. CORA has a pre-employment drug testing requirement for all positions. Summary Provide exemplary customer support to patients by responding to inquiries, compiling and tracking outstanding balances owed to our facility, maintaining payment records, making payment arrangements, and collecting past due accounts. Reports to: Billing Manager Essential Duties This position requires a high level of attention to detail. In addition, this position requires regular, reliable attendance. Other duties may be assigned. 1. Must have the ability to work cohesively with others. 2. Must be comfortable using a computer, billing software and basic office machinery. 3. Must possess excellent communication and interpersonal skills displaying professional phone and email etiquette. 4. Must have excellent organizational skills with the ability to multitask. 5. Creates insurance claims and patient statements. 6. Works contract accounts. 7. Re-bills insurance companies or other third parties to secure payment for patients. 8. Responds to incoming customer calls, faxes, mail, and email. 9. Takes and updates customer information, billing, and payments. 10. Works job queues to ensure patient account follow-up is complete. 11. Processes refunds to insurance companies and patients. 12. Makes recommendations to management for write-offs. 13. Performs training as requested by CORA and/or team leader. 14. Other duties as assigned. Telework Requirements 1. This is a remote-work position (telework); you must be able to work from home or designated off-site location 2. Dedicated space/office must be free from distractions and background noise (personal calls, visitors, pets, TV, children, etc.) 3. Must provide your own high-speed internet that meets CORA's specifications 4. Must adhere to set schedule 5. Continuous/active communication with managers and co-workers 6. Additional requirements are included in CORA's Telework Policy. Education and Experience One year certificate from college or technical school; six months related experience and/or training in medical billing office; or equivalent combination of education and experience. Typical Physical Demands These typical physical demands are required with or without accommodation. Requires a full range of body movement. Stationary Position Must be able to remain in a sitting or standing position for up to 95% of a workday. Sit-to-stand desks are available to all employees if the workstation has space to accommodate. Ascend/Descend, work atop, Traverse, Position self (to) Move Occasionally ascends/descends a ladder to service lighting or hard to reach areas. Constantly positions self to maintain maintenance equipment in or around office spaces, exam rooms, or other large or small spaces. Move or Transverse Constantly moves about the inside/outside of the facilities for care/maintenance and to access supplies, office machinery, etc. Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position Constantly operates tools, cleaning apparatus and other office productivity machinery, such as a computer, calculator, copy machine, printer, etc. Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information, Monitor Frequently communicate with co-workers, physicians and management who have questions about repairs needed and/or services provided. Must be able to exchange accurate information in these situations. Move, Transport Occasionally moves paper/boxes of varying weight normally up to 10 pounds. Often moves large, heavy, or bulky items of varying weight up to 50 lbs. Detect, Determine, Monitor, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess Must be able to see to assess repairs, documents, and written communications. Must have the ability to read written and electronic communications on the clinic's behalf. Exposure to work Frequently work indoors. Often works outside when performing maintenance, cleaning, transporting items or moving from facility to facility. EEOC Statement CORA provides equal employment opportunities without regard to race, color, sex, religion, age, national origin, physical or mental disability, pregnancy, sexual orientation, gender identity or expression, family relationship, genetic information, marital status, veteran status, military service, use of protected leave, whistleblowing, expunged juvenile record, or any other classification protected by local, state, or federal law. This policy of equal opportunity encompasses all aspects of the employment relationship, including applications and initial employment, promotion, transfer, selection for training opportunities, wage/salary administration, recruiting, hiring, reassignments, total compensation, benefits, layoff, rehires, discipline, and termination of employment.

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. Primary Function A Specialty Collections Consultant is a collector who is responsible for collections on selected portfolios in order to maximize recovery and disposition loans to the appropriate work out strategy. Principal Duties List of required duties below. Distinguish on-site duties with a *. Receive and review loan information. Contact borrowers to cure delinquency, set up payment arrangements and/or settle accounts through the use of manual calls and an automated dialer. Manual dialing specifically calling Active cells that do not reach the dialer as well as additional allowed attempts to landlines and permission granted cells. Identify and recommend optimal workout strategies based on individual borrower. Understands Current and 30 DPD rolls and how to read manual dialing reports. Understands Legal/Warning statuses on manual dialing reports. Work with designated clients taking inbounds and making outbounds for those clients only. Effectively and efficiently corresponds via email with dedicated clients. Use the DA tool and work with client matrices regarding workout strategies including deferments and repayment plans. Effectively notate RFD and the entire conversation with the customer for the clients to view notes and make determinations on actions. Utilize our skip tracing tools when confronted with an account that has no phone number. Identify and recommend assistance strategies, as necessary. Increase frequency of borrower contact by using scoring model. Performs related duties as assigned by management. De-escalating calls and logging complaints Knowledgeable of FDCPA guidelines Updating contact preferences for homeowners when provided consent. Updating the system with updated preferred language changes. Assist in sending emails to borrowers which consists of pulling files, attaching documents, or mailing as well as follow-ups in regard to previous emails sent. Reaching out to consumers regarding past due accounts, taxes, liens, and insurance. Submit necessary tasks to have account updated in reference to the current issue on the account. Give in-depth reviews of escrow analysis to ensure the consumer is aware or any changes made to the account. Provide top notch care to our consumers by answering questions about the payments, taxes, insurance, etc., Ensure that each account is accurately documented as well as capturing complaints when necessary. Aid consumers to help cure the delinquency status by offering RPPs, or deferments if eligible. Meet monthly departmental goals by maintaining 100 payments per month or the team average as well as meet EVPH goals by ensuring that promises are captured on each call. Provide one call resolution. Prior to seeking approval, check deferments and repayment plans for accuracy. Ensure the correct clients' requests are submitted via the delegated authority tool. Performs related duties as assigned by management. *These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site, may still require partial on-site work to perform the role satisfactorily. Education and Experience Requirements High school diploma or equivalent, required. Bachelor's degree, preferred. 0-2 years, loss mitigation, collections, or related mortgage-servicing experience. Knowledge, Skill, and Ability Requirements Must pass written exam to determine comprehension of situations and proper writing style. English fluency required, Spanish fluency a plus. Outstanding telephone and written communication skills. Familiarity with Internet-based search techniques (including the use of skip-tracing solutions). The ability to maintain professional conduct when dealing with people of any mood or personality type. Familiarity with lending-related terminology and processes, especially related to mortgage delinquency. Excellent reasoning and research skills; the ability to see the “big picture” and manage the details. The ability to safeguard confidential customer and company information. A solid work ethic, high integrity, a positive attitude, and strong attention to detail. The ability to follow instructions but work with minimal direct supervision. Excellent keyboarding skills. Proficiency with Microsoft Windows-based computers and Microsoft Office software (Word, Excel, Outlook, PowerPoint, etc.). The ability to remain stationary (mostly in a sitting position) for long periods of time. Physical Demands/Work Environment/Disclaimer Must be able to remain in a stationary position for long periods of time. Must be able to effectively access/operate and interpret information on computer screens, documents, and reports. Must be able to effectively communicate with all homeowners. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave Pet insurance Adoption Assistance Tuition reimbursement Employee Loan Program The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection

About FlightSafety International FlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world's largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom. Purpose of Position The Collection Coordinator will be responsible for monitoring prepay and credit term accounts to identify overdue payments and make collection efforts on past due accounts. Tasks and Responsibilities * Monitor accounts to identify any past due balances. * Provide exceptional customer service while making collection efforts on all past due accounts. Track down missing invoices for upcoming training events. * Identify problems and inconsistencies within the collections process and recommend appropriate corrective procedures. * Support Collections Manager with process improvement and automation with YayPay system launch. * Process credit card payments and refunds. * Keep detailed and accurate notes on all accounts. * Maintain productive and working relationships with various FlightSafety teams such as sales, client experience, and the learning centers. Minimum Education * Associate degree or experience in lieu of degree Minimum Experience * 2+ years of related experience * Previous collection experience preferred Knowledge, Skills, Abilities * SAP/Salesforce or similar software preferred. Proven success in a collection role * Knowledge of credit terms, and collections techniques Working knowledge of MS Office Suite * High degree of accuracy and attention to detail * Ability to meet deadlines and manage multiple tasks simultaneously * Ability to interact with various levels of management in a professional manner Physical Demands and Work Environment The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Cybersecurity Notice: All official recruiting communication from FlightSafety International will come from ******************** email address. FlightSafety International will never ask for personal or financial information through social media or third-party email providers.

Job Description Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Enters new cases into the Restitution database for processing Establishes and maintains client files and records Processes daily accounts receivables and payables Prepares daily recording schedules (e.g., log books, cash receipts, cash disbursements) Responds to general payment inquires via email and/or phone Informs supervisor of any collection on a past due accounts and any accounts in arrears Remits client late notices Prepares deposit slips and makes bank deposits as needed Performs administrative tasks such as filing, sorting, distributing mail, copying, and faxing Provides assistance at other restitution program locations, as needed Other ad hoc duties, as directed by supervisor Qualifications: High School diploma or equivalent required. Associates Degree preferred. Required skills: Strong MS computer skills (i.e., Excel), math skills and ability to use a calculator Detail oriented General accounting experience required Excellent communication skills Check and balance awareness Able to work in a team environment Customer service orientation Ability to interface with diverse population in a crisis driven environment Comfortable communicating with defendants. Safe Horizon is committed to providing a reasonable accommodation to ensure individuals with disabilities can meet any physical demand requirement(s) of the position, or otherwise perform the corresponding task(s), where possible. If you require a reasonable accommodation, including to participate in the job application or interview process, please contact your Human Resources Recruiter. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Salary Pay Range: 23.26 - 24.50 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description The Portfolio Manager oversees the servicing and ongoing management of SBA, USDA, and conventional loan portfolios, ensuring full compliance with lender policies and agency regulations. This role analyzes credit risk, conducts annual reviews and servicing actions, supervises credit analysts, and facilitates communication among borrowers, lenders, and third parties, supporting loan modifications, monitoring, and documentation to protect agency guarantees and maintain portfolio performance. This position is jointly responsible for effective interaction with team members, lenders, and borrowers. Essential Duties and Responsibilities: Provide excellent and professional customer service to the borrower, lender, and governing agencies. Ensure relationships remain strong and healthy. Supervise Servicing Credit Analyst (including Decimal Point), review all financial spreads and narratives prepared by them, and ensure quality assurance of SBA/USDA credit files prior to audits and regulatory reviews. Review borrower service requests, gather necessary information, and underwrite servicing actions-including modifications, annual loan reviews, and amendments such as collateral releases, pricing adjustments, risk-rating changes, and other necessary modifications-in accordance with lender policies, agency regulations, SOPs, and CFR. Manage all aspects of portfolio management for SBA, USDA, Main Street, and conventional loans according to lender credit policy and SBA/USDA procedures, including portfolio monitoring, collections on past due accounts, collection of financial documentation, annual reviews, servicing actions, and communication with the SBA/USDA. Collaborate with legal counsel, lenders, borrowers, and third parties on credit actions and servicing requests, including loan modifications, annual reviews, and documentation exception management; engage with all parties both verbally and in writing. Complete comprehensive narrative annual reviews for each existing SBA/USDA loan, including business and personal financial analysis, credit analysis, lien perfection, property valuation, industry comparisons, risk identification and mitigation, and loan grading recommendations. Order and review third-party reports such as real estate appraisals, environmental assessments, title reports, and business equipment valuations as required. Ensure proper implementation of LSP, lender, and SBA/USDA business policies and procedures, and promote adherence to regulatory compliance requirements. Maintain and manage financial and insurance ticklers, collect statements and policies, prepare SBA/USDA loan files for regulatory or agency audits, and fulfill all portfolio management responsibilities-including collections and communications between the lender and the SBA/USDA, and oversight of portfolio management expenses. Participate in special projects and support the SBA/USDA servicing department as needed, including assisting borrowers with servicing actions and tracking financial, insurance, and covenant requirements. Oversee the transition of a troubled loan to the Special Asset Portfolio Manager's portfolio. Provide on going assistance as needed. Primary Success Measurements: Continue to improve individual performance, with a goal of processing 9-12 actions a month Improve quality of credit analysis as needed. Respond to external customer emails, correspondence and phone calls in a timely manner (24-48 hours.) Respond to management requests in a timely manner. Work with department manager and senior management to improve workflow and productivity of department. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: Bachelor's degree in Finance, Accounting preferred. Minimum of 7 years' experience in Small Business Lending/Reals Estate Lending preferred with focus on credit analysis. Knowledge and/or Skills: Knowledge of the SBA and USDA rules and regulations, preferred. Strong credit skills. Leadership and motivational skills, good written and verbal communication skills, decision-making and analytical skills and ability to work well under pressure. Operate other standard office equipment; type accurately at a speed necessary to meet the requirements of the position; organize work, set priorities and exercise sound independent judgment within established guidelines; interpret, apply, explain and reach sound decisions. Proficient in Microsoft Office Suite, working with Word and Excel or similar spreadsheet software. Language Skills: Ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to write basic routine reports and correspondence. Ability to interact effectively with management, other employees, customers, and representatives from other organizations. Diplomacy in dealing with internal and external clients. Excellent communication skills. Mathematical Skills: Strong credit skills required. Ability to analyze financial statements for Small Businesses. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability review information and solve problems quickly. Strong ability to manage time. Achievement oriented, takes initiative. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job in a remote capacity. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the remote work environment is typically quiet, dependent upon the employee's home office setup. Our remote team thrives in an atmosphere that encourages diligence and achievement, while also fostering a supportive and enjoyable virtual workplace.

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. Primary Function A Specialty Collections Consultant is a collector who is responsible for collections on selected portfolios in order to maximize recovery and disposition loans to the appropriate work out strategy. Principal Duties List of required duties below. Distinguish on-site duties with a *. Receive and review loan information. Contact borrowers to cure delinquency, set up payment arrangements and/or settle accounts through the use of manual calls and an automated dialer. Manual dialing specifically calling Active cells that do not reach the dialer as well as additional allowed attempts to landlines and permission granted cells. Identify and recommend optimal workout strategies based on individual borrower. Understands Current and 30 DPD rolls and how to read manual dialing reports. Understands Legal/Warning statuses on manual dialing reports. Work with designated clients taking inbounds and making outbounds for those clients only. Effectively and efficiently corresponds via email with dedicated clients. Use the DA tool and work with client matrices regarding workout strategies including deferments and repayment plans. Effectively notate RFD and the entire conversation with the customer for the clients to view notes and make determinations on actions. Utilize our skip tracing tools when confronted with an account that has no phone number. Identify and recommend assistance strategies, as necessary. Increase frequency of borrower contact by using scoring model. Performs related duties as assigned by management. De-escalating calls and logging complaints Knowledgeable of FDCPA guidelines Updating contact preferences for homeowners when provided consent. Updating the system with updated preferred language changes. Assist in sending emails to borrowers which consists of pulling files, attaching documents, or mailing as well as follow-ups in regard to previous emails sent. Reaching out to consumers regarding past due accounts, taxes, liens, and insurance. Submit necessary tasks to have account updated in reference to the current issue on the account. Give in-depth reviews of escrow analysis to ensure the consumer is aware or any changes made to the account. Provide top notch care to our consumers by answering questions about the payments, taxes, insurance, etc., Ensure that each account is accurately documented as well as capturing complaints when necessary. Aid consumers to help cure the delinquency status by offering RPPs, or deferments if eligible. Meet monthly departmental goals by maintaining 100 payments per month or the team average as well as meet EVPH goals by ensuring that promises are captured on each call. Provide one call resolution. Prior to seeking approval, check deferments and repayment plans for accuracy. Ensure the correct clients' requests are submitted via the delegated authority tool. Performs related duties as assigned by management. *These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site, may still require partial on-site work to perform the role satisfactorily. Education and Experience Requirements High school diploma or equivalent, required. Bachelor's degree, preferred. 0-2 years, loss mitigation, collections, or related mortgage-servicing experience. Knowledge, Skill, and Ability Requirements Must pass written exam to determine comprehension of situations and proper writing style. English fluency required, Spanish fluency a plus. Outstanding telephone and written communication skills. Familiarity with Internet-based search techniques (including the use of skip-tracing solutions). The ability to maintain professional conduct when dealing with people of any mood or personality type. Familiarity with lending-related terminology and processes, especially related to mortgage delinquency. Excellent reasoning and research skills; the ability to see the “big picture” and manage the details. The ability to safeguard confidential customer and company information. A solid work ethic, high integrity, a positive attitude, and strong attention to detail. The ability to follow instructions but work with minimal direct supervision. Excellent keyboarding skills. Proficiency with Microsoft Windows-based computers and Microsoft Office software (Word, Excel, Outlook, PowerPoint, etc.). The ability to remain stationary (mostly in a sitting position) for long periods of time. Physical Demands/Work Environment/Disclaimer Must be able to remain in a stationary position for long periods of time. Must be able to effectively access/operate and interpret information on computer screens, documents, and reports. Must be able to effectively communicate with all homeowners. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave Pet insurance Adoption Assistance Tuition reimbursement Employee Loan Program The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection

Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. Work Location: This is a remote/work from home position. Compensation: $17.25 plus bonus Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Work from home * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities * Call consumers to secure payments on past due accounts. Each call is unique…you'll never get bored! * Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit! Qualifications * High School diploma or equivalent * 2 years of previous collections experience - credit card collections preferred * Access to high-speed internet required. * FDCPA knowledge preferred. * Professional phone etiquette and solid negotiating skills. * Positive attitude and strong customer service aptitude. * Ability to problem solve and multitask. * Willingness to maintain confidentiality. * Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers! * Ability to exchange accurate information effectively over the phone. For Remote Positions: The minimum internet speed requirements for remote work are as follows: * Broadband internet connection (No DSL, or Dial Up) * Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) * Speed Test Results: 25 mbps download, 20 mbps upload This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Job DescriptionDescription: Aftermarket Service Sales Manager Reports To: Regional Manager, North The Aftermarket Service Sales Manager will be responsible for executing the company's service sales role, prospecting new customers, providing total customer service throughout the order life cycle, and provide aftermarket support as needed. An ideal balance of your weekly job would be 80% pursuing new business, and 20% completing office work. You will be required to work remotely with support from admins in other areas of the region, so being technologically competent is a must. The territory that this position covers is the State of Wisconsin (Clarified territory will be discussed upon interview). This position pays a competitive base salary plus a generous commission structure. PRINCIPAL DUTIES: Engage in various sales activities to procure new accounts, increase market share, maintain and develop current accounts, and execute the company's overall sales strategy. Maintain regular personal contact with all existing accounts in the defined territory. Produce accurate detailed account quotations and maintain comprehensive virtual quote file. Perform site visits to review jobs, take measurements, record pertinent information related to job scope, and obtain any other information of value for a thorough and complete quote to be generated. Travel as required throughout the assigned territory. Overnight travel as required. Prepare and maintain a CRM log of all account visits, potential new business opportunities, and status of active quotes. Obtain credit applications and sales tax information for all new accounts and forward to accounting for setup. Follow established company policies, safety rules, and procedures; including those established by the customer. Assist with collection of past due accounts when needed. Perform other duties as assigned. MINIMUM QUALIFICATIONS: Minimum two (2) years' industrial equipment sales experience. Bachelor's degree or associate degree preferred however, prior equivalent experience and training will be considered in lieu of formal degree. Experience in the overhead crane industry is preferred. Must maintain a positive and professional demeanor. Strong verbal, written, and interpersonal communication skills. Must have demonstrated leadership experience, be self-motivated, dependable, and highly organized. Proficient PC skills with knowledge of Microsoft Word, Excel, and Outlook Must have and maintain a good driving record. BENEFITS AVAILABLE: Medical / Dental / Vision Insurance 401k plan with match Company-paid short term disability insurance Long term disability insurance available Company-paid basic life insurance Employee assistance program Additional life insurance available 9 paid holidays PTO Program Tool purchase program Weekly pay periods with direct deposit Competitive pay Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category DESHAZO's Mission: DESHAZO is committed to elevating our clients' business needs through custom-built overhead cranes and tailor-made automation systems. We enhance our products by providing expert inspections, repairs, modernizations and rebuilds. Requirements:

At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 750 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum. We have a job opening and exciting opportunity for a full time Accounts Receivable Specialist in our Tiffin, OH or Andersonville, TN location. The primary role of an Accounts Receivable Specialist is to provide support with the daily operations of the Accounting and Finance departments. Major functions of the position include collection of payments, maintaining bookkeeping databases, assisting with month-end close process and other duties as assigned. Essential Functions: Communicate with internal/external stakeholders as necessary to complete job duties. Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers. Updates job knowledge and skills by participating in educational opportunities. Accomplishes accounting and organization mission by completing related results as needed. Cash Application: Process customer payments by verifying and recording lockbox deposits, electronic payments and credit card payments in a timely and accurate manner. Posts customer payments by recording cash, checks, and credit card transactions. Balance and post daily A/R cash batches. Process high volumes of transactions with high level of accuracy. Process and reconcile accounts receivables and remittances. Address payment issues with customers, such as double payments, overpayment, missing remits, or other discrepancies. Inform appropriate Collections and Sales team members about short paid issues daily. Escalate continued (2 or more payments) short paid items to Accounts Receivable Manager. Investigate and resolve misapplied cash transactions. Collections: Proactively resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department team. Maintain contact with all accounts at least twice per month. Contact accounts with 90+ days past due accounts weekly via phone. Communicate to Accounts Receivable Manager when accounts are approaching 90+ days past due. Maintain phone contact on all accounts 60+ days past due. Develop and maintain procedures to ensure customers are paying according to agreed upon payment plan; follow-up promptly when customers fail to pay as they promised. Educate customers on payment terms and solve issues with habitual slow paying accounts. Run and utilize weekly and monthly aging reports to manage their assigned customers' payment history. Utilize Senior Collectors, Account Receivable Manager and/or Sales team for resolving very difficult situations. Contacting the Sale team should be reserved for crucial situations, after Collector has exhausted their available resources. Maintain and monitor list of customers “On Hold,” ensuring that customers are in compliance with credit policies. Review all credit balances, refunds, and adjustments, and apply adjustments and/or corrections to customer accounts. Follow up with customers if there are any discrepancies on payments. Provide copies of invoices and/or updated reports to customers when required. Verify validity of account discrepancies by obtaining and investigating information from sales, contracts, customer service departments, and from customers. Resolves discrepancies. Develop relationships with customers to allow for better communication going forward. Demonstrate the ability to handle a portfolio and produce exemplary results. Other duties as assigned. What You Will Need to be Successful: High School Diploma or an equivalent combination of education and related accounting experience. Minimum of 2 years of work-related experience in an accounting position preferred. Experience with multi-state sales tax is a plus. Analytical and problem-solving skills. Ability to work both independently and as part of a team. Must be highly proficient in Microsoft Suite, especially Excel. Must have the ability to learn other computer software programs as required by assigned tasks. Excellent written and verbal communication skills and ability to communicate complex information in a confidential and straightforward manner. Must be a creative problem solver, accurate, detail oriented, self-directed, and able to handle a heavy workload. Ability to prioritize work and handle multiple challenges and deadlines at once. With the possibility of a work from home hybrid model (in office part of the week and remote part of the week). Successfully pass of a pre-employment (post offer) background check and drug screening. Work Location: This role is located in Tiffin, OH or Andersonville, TN. We offer great benefits and competitive pay! Health, Life, Dental, Vision Insurance Paid Vacation and Paid Sick Leave, Paid Holiday 401K Retirement Plan - Company match Company paid Short Term & Long Term Disability Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 750 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum. Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws. Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact hr-admin@concordancehs.com. Position will remain open until filled. Interested applicants should apply on-line at http://www.concordancehealthcare.com/careers. Internal employees should apply on-line through UKG Pro by selecting Menu > Myself > My Company > View Opportunities

**About Us** We provide industry-leading, end-to-end fire protection, mechanical, and HVAC services. Our skilled tradespeople work in virtually every market across the nation. S.A. Comunale is seeking an Adminstrative Assistant to provide administrative support to the Columbus Branch. Duties include generalclerical, purchasing, inventory, and accounting responsibilities and project based work. Project a professional company image through in-person and phone interaction. Other duties may be required as assigned by the Alarm and Detection Manager or Branch Manager. **Essential Duties & Responsibilities** Include the following. Other duties may be assigned. + Responsible for accounts receivable, including tracking past due accounts for Alarm and Detection Department. + Maintain all records in Falcon, including open tickets, creating new sites, and printing off monthly work orders for all alarm technicians. + Distribute and track national accounts for alarm and detection. + Take incoming service calls and distribute to alarm technicians. + Responsible for billing and accruals for the Alarm & Detection Department. + Process payroll for alarm technicians, including obtaining employee time information, submitting time information to the Payroll department for alarm technicians, and checking the edit listing before the check run. + Prepare quotes. + Responsible for mailing, faxing, photocopying, answering phones, and filing as needed. + Assist Alarm & Detection Manager with scheduling manpower for the alarm technicians + Attend weekly alarm and detection meetings and take notes. + Drop off bids and run errands as needed. + Order material and equipment for Alarm and Detection. + Sign checks from office checkbook. + Pick up permits or drop off when needed. + All billing for City of Columbus Contracts (service, inspections, alarm and detection). + Process all billing for HNB through Work Oasis - Columbus office. + Maintain records of licensing and certifications for assigned personnel for the Alarm and Detection Department. + Assist in any issues or corrections needed by the Corporate Branch for the Alarm & Detection Department. + Handle customer requests for Alarm & Detection Department. + Send monthly CIP reports. + Update daily google calendar for fire alarm technicians. + Submit and code credit card receipts and statements for the Alarm & Detection Department. + Process subcontracts and new monitoring contracts for the Alarm & Detection Department. + Review daily monitoring accounts and update account information as needed. **Qualifications** + High School Diploma or GED is required. + 3+ years' administrative experience is required. + Previous construction industry experience is a plus. + Light accounting experience is required. + Dispatching experience in a service environment is a plus. + Proven knowledge of Microsoft Office Software (i.e. Word, PowerPoint, and particularly Excel) is required. + Knowledge of general office machines and telephone systems is required. **Equal Opportunity Employer** As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled **Notice to Prospective Employees** Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companieslist open positions here (************************************** . Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent. Email a Friend Email a Friend **Job Locations** _US-OH-Columbus_ **ID** _2025-5041_ **Company** _S. A. Comunale Co., Inc._ **Category** _Administrative Services_ **Position Type** _Full-Time_ **Location Type** _Onsite_ **Posted Date** _2 months ago_ _(10/22/2025 2:09 PM)_

The Portfolio Manager oversees the servicing and ongoing management of SBA, USDA, and conventional loan portfolios, ensuring full compliance with lender policies and agency regulations. This role analyzes credit risk, conducts annual reviews and servicing actions, supervises credit analysts, and facilitates communication among borrowers, lenders, and third parties, supporting loan modifications, monitoring, and documentation to protect agency guarantees and maintain portfolio performance. This position is jointly responsible for effective interaction with team members, lenders, and borrowers. Essential Duties and Responsibilities: Provide excellent and professional customer service to the borrower, lender, and governing agencies. Ensure relationships remain strong and healthy. Supervise Servicing Credit Analyst (including Decimal Point), review all financial spreads and narratives prepared by them, and ensure quality assurance of SBA/USDA credit files prior to audits and regulatory reviews. Review borrower service requests, gather necessary information, and underwrite servicing actions-including modifications, annual loan reviews, and amendments such as collateral releases, pricing adjustments, risk-rating changes, and other necessary modifications-in accordance with lender policies, agency regulations, SOPs, and CFR. Manage all aspects of portfolio management for SBA, USDA, Main Street, and conventional loans according to lender credit policy and SBA/USDA procedures, including portfolio monitoring, collections on past due accounts, collection of financial documentation, annual reviews, servicing actions, and communication with the SBA/USDA. Collaborate with legal counsel, lenders, borrowers, and third parties on credit actions and servicing requests, including loan modifications, annual reviews, and documentation exception management; engage with all parties both verbally and in writing. Complete comprehensive narrative annual reviews for each existing SBA/USDA loan, including business and personal financial analysis, credit analysis, lien perfection, property valuation, industry comparisons, risk identification and mitigation, and loan grading recommendations. Order and review third-party reports such as real estate appraisals, environmental assessments, title reports, and business equipment valuations as required. Ensure proper implementation of LSP, lender, and SBA/USDA business policies and procedures, and promote adherence to regulatory compliance requirements. Maintain and manage financial and insurance ticklers, collect statements and policies, prepare SBA/USDA loan files for regulatory or agency audits, and fulfill all portfolio management responsibilities-including collections and communications between the lender and the SBA/USDA, and oversight of portfolio management expenses. Participate in special projects and support the SBA/USDA servicing department as needed, including assisting borrowers with servicing actions and tracking financial, insurance, and covenant requirements. Oversee the transition of a troubled loan to the Special Asset Portfolio Manager's portfolio. Provide on going assistance as needed. Primary Success Measurements: Continue to improve individual performance, with a goal of processing 9-12 actions a month Improve quality of credit analysis as needed. Respond to external customer emails, correspondence and phone calls in a timely manner (24-48 hours.) Respond to management requests in a timely manner. Work with department manager and senior management to improve workflow and productivity of department. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: Bachelor's degree in Finance, Accounting preferred. Minimum of 7 years' experience in Small Business Lending/Reals Estate Lending preferred with focus on credit analysis. Knowledge and/or Skills: Knowledge of the SBA and USDA rules and regulations, preferred. Strong credit skills. Leadership and motivational skills, good written and verbal communication skills, decision-making and analytical skills and ability to work well under pressure. Operate other standard office equipment; type accurately at a speed necessary to meet the requirements of the position; organize work, set priorities and exercise sound independent judgment within established guidelines; interpret, apply, explain and reach sound decisions. Proficient in Microsoft Office Suite, working with Word and Excel or similar spreadsheet software. Language Skills: Ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to write basic routine reports and correspondence. Ability to interact effectively with management, other employees, customers, and representatives from other organizations. Diplomacy in dealing with internal and external clients. Excellent communication skills. Mathematical Skills: Strong credit skills required. Ability to analyze financial statements for Small Businesses. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability review information and solve problems quickly. Strong ability to manage time. Achievement oriented, takes initiative. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job in a remote capacity. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the remote work environment is typically quiet, dependent upon the employee's home office setup. Our remote team thrives in an atmosphere that encourages diligence and achievement, while also fostering a supportive and enjoyable virtual workplace.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments/claims. Disputes are researched utilizing SAP, Customer and third-party websites and external and internal departments. Position handles significant high volumes which requires fast decision making and a self-starter requiring minimal supervision. Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information. This is a fully remote position for all cities in the states listed. Primary Responsibilities * Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity. * Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy. * Track and evaluate past due A/R accounts to reduce the risk of credit exposure * Evaluate credit worthiness of accounts and determine proper account order hold or releases * Ability to research cash application matters on customer account * Evaluate aged items for bad debt write off and refund analysis * Perform offsetting adjustments to ensure customer account balances are properly stated * Contact customers to secure payment on overdue balances, issues resolution on open items * Provide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable. * Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary. * Provide monthly and ad-hoc reports and updates to key stakeholders Systems Responsibilities * Maintain and manage all data related to customer discounts, allowances and other deductions in SAP * Track work on deductions issues unless the issue is resolved * Research Cash Applications done on customers from Bank Statements Compliance * Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes. * Ensures GAAP, SOX and Cencora policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system; * Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals * Support audits of deductions, payments and write-offs * Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity. Financial Responsibilities * Financial recovery of invalid disputed customer account receivables balances * Negotiate and structure payment plans * Ensure customer accounts are accurately stated in adherence to US GAAP * Recommend write offs for uncollectable open invoices and disputed balances Education and Work Experience Requires broad training in fields such as business administration, accountancy, generally obtained through completion of a four-year Bachelor's degree program Skills and Knowledge * Associate Degree in Accounting or Finance, but Bachelor's Degree preferred * 5 years of A/R software experience for large corporations such as SAP, Oracle, etc * 5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals * 5 years minimum of Cash Application research and analysis * Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups, etc. * 5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally * 5 years following GAAP and SOX requirements in a publicly traded company * Ability to work in a global team environment #LI-SW1 What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation