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Provide Customer Support jobs near me - 40 jobs

  • Tech Support Analyst

    Inclusively

    Remote job

    Inclusively is partnering with a global professional services company to hire a Tech Support Analyst. **Please note: this role is NOT an internal position with Inclusively but with the partner company.** Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers-accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD). Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform. You Are: The Information Technology Shared Services group is an internal Global IT organization for the company. We run the daily IT operations in our U.S. offices, including our Solutions/IT Tech bars, workstation support, AV support, network infrastructure support, high profile meeting support, inventory management, ticket/incident management, with a high level of face to face customer interaction. The Work: Provide service to customers at our Solutions bars resolving technology issues on our laptops Provide weekly laptop inventory to our inventory management group Provide customer support floor walks to engage with customers Develop strong relationships with clients and gain the trust of key advisors Engage in small local projects such as maintenance and repairs of technology Continue to learn and develop your technical skills and business expertise Continue to learn and develop your AI skills and capabilities This role may require some after hours or weekend work for maintenance activities that cannot be completed during office hours. This role may require a minimum amount of local travel. Note: This role is full time in the office in NYC without the option to work remotely, as you will be working directly with the company's employees at our IT Solutions bars. Here's What You Need Minimum 1 years experience with Customer Technical Support Minimum 1 years experience with Customer Experience Management. Minimum of 1 year of experience in Service Desk or Desktop Support Minimum of 1 working with ITIL software such as Service Now or Remedy Familiarity with enterprise collaboration platforms such as Microsoft Teams, Google Meets, Zoom and Webex Hands on Microsoft Windows 10, Windows 11, OSX and 0365 support experience Strong communication skills to interface with non technical stakeholders, senior leadership and executives High School Diploma or GED Bonus Points If: Comp TIAA Certifications ITIL Foundations Certification Customer Satisfaction experience Quality Assurance QA experience Hourly Salary Range $21.39 to $49.57
    $21.4-49.6 hourly 4d ago
  • Customer Experience Advocate (CEA)

    Service Response Partners

    Remote job

    SRPSupport Customer Experience Advocate is recruited as an Employee. (We do not hire independent contractors.) Remote/Work-From-Home within the United States (Requires a verifiable address for current residence.) Schedule Requirements Full-time Monday - Friday (Weekends May Be Available) Available Work Hours: 5:00 AM to 6:00 PM Pacific Time Currently No Night Hours Offered Suggested Training Timeframe: 1 Week, Basic Training: 30 - 40 Hours Per Week 2 Weeks, Nesting: 24 - 40 Hours Per Week (flexible schedules) Advocate schedules are always based on Client business needs Advocates must be available to regularly work at least ONE weekend shift per week (if/when Weekends become an element of our coverage hours) Wages & Benefits $20.00 per hour (Full-time) Benefits include: Insurance: Medical, Dental, Vision, Life Paid Time Off Holiday Pay Work-From-Home Monthly Stipend SRPSupport is a privately held outsourced Customer Care company. We provide customer support and technical support to corporations in the U.S. and around the world. We've designed SRPSupport to be the next generation of Support Teams. Our support is provided virtually, which means you will always be working from home. We offer a variety of positions, great wages, resume impact, ongoing education opportunities, bonuses, and more control of your work schedule. --- We work to live, not live to work! Our Culture More than just a great company, it's our goal to hire great people. We spend a lot of time together, so we want you to know our expectations up front: - Friendly by Nature - Smart, Quick Learner - Get Things Done - Team Player, Willing to Commit & Deliver At SRPSupport (SRP), we are proud that our dedicated teams are respected service ambassadors for today's hottest U.S. FinTech corporations. At SRP, we build personalized global support organizations that mirror each client's culture and mission. We create exceptional customer experiences through skillful hiring, ongoing product training, and best technology practices. Our goal is to provide our team members, clients, and customers with the best experience. With every personal interaction, we ensure we show our respect, empathy, value, and appreciation. As part of our SRPSupport FinTech Team, you will be responsible for using exceptional empathy and product expertise to make the customer feel heard and valued. Concerns from customers will range from simple to complex. Your training will prepare you to respond to the various topics relating to the app, as well as individual account questions. Your goal is to quickly and ultimately resolve the issue and ensure the customer leaves feeling appreciated. What We Offer An excellent ongoing Training platform Amazing client support and technical systems A comfortable, easy work-from-home experience A culture committed to teamwork and continuous improvement An excellent Benefits package, Paid Time Off, Home Office Stipend, Holiday Pay A Company-provided computer system for use in all company business* A workforce approach that provides consistent & flexible work schedules Computer equipment is loaned only for work purposes. Equipment return is required at the end of employment. Company-paid shipping and packaging. Beyond the Basics We offer a higher basic wage, and we are looking for more in return: someone who is responsible, punctual, and delivers excellent attendance from the start. Our team is special, because each team member is committed to providing an amazing customer experience. To be on our team, you need to be detail-oriented, self-motivated, organized with good problem-solving abilities, and possess amazing interpersonal skills. Job Responsibilities Treat customers as you would want to be treated Create brand advocates by providing amazing customer support Answer incoming customer service and app-based inquiries regarding the application and individual company's customer accounts. Gather and record customer information and concerns, while tracking customers in CRM Perform basic troubleshooting Identify and escalate priority issues to next level support Provide professional telephone, chat, email interactions with proper etiquette Speak with a friendly, welcoming tone and manner Utilize our knowledgebase system to provide product and policy information Continue training to remain current with changing platforms and increase in your skills The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain, or to be interpreted as, an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this position. Skills Preferred Personal Drive: You bring a sense of urgency, motivation, tenacity in achieving objectives Customer-oriented: You match the customer's needs to the capabilities of the client app Communicate Effectively: You convey knowledge and credibility with effective structuring of ideas, opinions, information (written and verbal) Results-oriented: You do what is needed to complete the work, learning new concepts and technology along the way, while delivering high quality results in a timely manner Problem-solver: You are able to explore a range of alternatives and options in resolving problems, and can quickly recognize new concerns and escalate appropriately Decision-maker: You make balanced and timely decisions, using the procedures provided Planning & Organization: You can plan, coordinate, monitor all support activity to ensure that you are optimizing your time to achieve all goals Easily Adapt to Change: You respond to change with flexibility Team Player: You live with a positive attitude and possess excellent interpersonal skills. You can work with all types of folks and can develop working relationships with colleagues globally. Must Haves College degree, AA degree, an Active College Student, or have solid work-related background Strong Work History (work history may take the place of some education) Technical Aptitude, learning new technology quickly Proficient in English (written & verbal) Ability to fulfill schedule commitments Prioritize and effectively manage time SRPSupport(SRP) is an Equal Opportunity Employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. We do not permit or condone any form of discrimination or harassment by our Company's managers, associates, or vendors based on race, color, religion, national origin, gender, disability, protected veteran status, sexual orientation.
    $20 hourly Auto-Apply 60d+ ago
  • Director, Customer Success ( Remote )

    Assistrx 4.2company rating

    Remote job

    Director, Customer Success is responsible for growing and developing AssistRx accounts, setting up and managing service expectations, providing broad specialty pharmacy industry expertise, and building deep relationships with AssistRx customers. Requirements Develops and nurtures strategic relationships with our most valuable customers. Become their trusted advisor & consultant. Partners with internal teams to launch new & support existing clients. Collaborates with our technical support team to develop onboarding plans for new customers, leads and facilitates kick-off discussions, and appropriately sets and manages expectations. Ensures a seamless experience through all phases of the customer relationship. Deeply understands customer goals and helps them meet their objectives by providing strategic guidance on our platform's best practices, use cases and organizational workflow. Manages assigned technical resources to execute implementation/success plan and provide customer support and all account implementation needs. Engages with key influencers and decision makers across different teams within the customer's organization. Conducts business reviews and goal-setting meetings. Is an expert in digital marketing trends, stay informed of data-driven marketing news, emerging technologies and competitor offerings. Performs other related duties as assigned by management. Directly supervises employees within the department. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Other skills: Bachelor's degree in sales, project management, or business administration or equivalent number of years of experience 5-10 years of experience in a Customer Success or related role. Business Acumen. Communication Proficiency. Customer/Client Focus. Leadership. Presentation Skills. Problem Solving/Analysis. Results Driven. Strategic Thinking. Technical Capacity. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
    $76k-108k yearly est. Auto-Apply 60d+ ago
  • Commission-only Sales Representative

    Cansulta

    Remote job

    Role Cansulta is the future of consulting: we're an online marketplace where businesses around the world get direct access to the products and services of vetted independent consultants. We have a great small internal team and a growing roster of 175+ experienced consultants. Now we need enthusiastic SDRs to help us spread the word and drive sales with our B2B prospects. We are currently looking for multiple sales representatives that are ready to hunt and sell at a 10% commission basis. Fully remote and virtual; mostly web-based video live meetings and email, with minimal phone outreach. Must be very professional and professional with business clients; excellent written and spoken English; experience with Hubspot or another CRM preferred. SDRs are responsible for outbound sales and supporting the company's sales efforts. This is a remote, commission-based job for an experienced, results-driven Sales professional, ideally with knowledge of the management consulting industry and experience in promoting websites and digital platforms. Commission structure: 10% commission of net sales for new clients (up to 6 months) Description Generate new business leads and sell via multiple channels including email, video calls, phone and LinkedIn (targeting customers primarily in Canada and the United States with some occasions for Europe, Latin America and the Caribbean, and Asia) Achieve agreed upon sales targets and outcomes within schedule Establish, develop and maintain positive business and customer relationships Coordinate sales effort with core team members (Strategy, Business Development, and Operations) Inform potential clients of the capabilities, benefits, and competitive advantages of working with Cansulta Work closely with clients to understand their requirements and recommend the appropriate products and services Maintain the client database/CRM (experience using Hubspot is considered an asset) Prepare correspondences with clients and follow up with leads Provide customer support with the objective of maximizing customer satisfaction Keep abreast of best practices and promotional trends Continuously improve through feedback Desired Skills and Experience Proven work experience as a Sales Representative Familiarity with CRM practices along with ability to build productive business relationships Experience working with office applications (MS Office, Google Workspace) Highly motivated and target driven, with a proven track record in sales Excellent selling, negotiation and communication skills Prioritizing, time management, and organizational skills Enthusiastic personality with excellent interpersonal skills Strong problem solving skills with solution oriented focus Preferred Qualifications Sales experience: a minimum of 1-3 years Diploma in Business or a relevant field Excellent negotiation & high communication skills (verbal and written) Fluency in English is mandatory, and fluency in French, Spanish, or another language is a plus Experience with Hubspot or another CRM system preferred
    $43k-81k yearly est. 60d+ ago
  • Outsourced Records Specialist (Remote)

    Recruit Monitor

    Remote job

    Under the direction and with approval of the Customer, the Records Specialist includes responsibility for the following records management activities: provide customer support and assist the customer with processes and procedures related to the tracking of customers records. PAY: $21 per hour (paid biweekly) SCHEDULE: Monday - Friday HOURS: 7:30 AM - 4:00 PM (FULL TIME ) LOCATION: Redmond WA- ONSITE at one of the world's largest computing operating system software company RESPONSIBILITIES: Perform basic records center operations in accordance with established RIM procedures. Process incoming information according to RIM procedures to meet organizational compliance requirements. Perform assigned data entry to populate RIM software according to established procedures. Review metadata for accuracy and make changes as necessary for placing records into storage Maintain accurate records and respond in a timely manner to all retrievals, accessions and destruction requests for all customers records according to company record retention policy Perform document preparation tasks. Indexing, packaging and release of product. Sorting and/or preparing hard copy records for scanning and document preparation. Scan hardcopy files to electronic images, assure quality image and perform quality control functions. EDUCATION EXPERIENCE REQUIERMENTS: High School Diploma or equivalent. Familiarity with PC and other computer-related products. Two years of experience working in a data entry/imaging environment is an asset. Proficiency in reading, writing and communicating in English. Must be detail oriented, quality driven and possess strong problem solving ability. Ability to work at a sustained pace to meet production rates while producing quality work. Ability to handle multiple projects simultaneously. Aptitude for change and long durations of project assignments. Ability to handle lifting, moving, pushing and pulling carts or boxes. Capability to work independently with minimal supervision. Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.
    $21 hourly 60d+ ago
  • Regional Project Engineer

    Toyota Industries Commercial Finance 4.3company rating

    Columbus, OH

    Bastian Solutions is seeking a Regional Project Engineer in Ohio with a focus in Columbus, OH or Cincinnati, OH. Project Engineers work closely with Field Application Engineers to create proposals, design material handling systems and manage projects. Project Engineers at Bastian Solutions are given a high level of responsibility and autonomy to make decisions. This role allows you to work with some of the latest technologies in the ever-changing material handling field including robotics, mobile robotics, autonomous vehicles, AGV's, and more. If you are looking for a challenging career in a field that will never stop evolving, we want to talk to you! Job Functions: Time will be spent in system design, site supervision, troubleshooting and project management. Maintain budget, schedule, and implementation plan of projects Assist with AutoCAD drawings, quotes, spare parts orders, and other general design responsibilities Improve project execution processes (Gantts, continuous improvement) Timely resolution of issues and customer satisfaction with Support Assist with site installation to include material inventory, schedule tracking, and supervising subcontractors Work directly with Field Application Engineers to ensure a smooth transition of projects Develop in depth understanding of all facets of material handling to include equipment, suppliers, and applications Inform all stakeholders and subcontractors of any project/schedule changes Provide Customer support for ongoing and warranty projects Travel Requirements: 25% overnight travel (Travel expenses paid by Bastian Solutions) Preferred Skills and Required Qualifications : Must be eligible to work in the USA long term without sponsorship. Bachelor's degree in engineering required. Mechanical, Industrial, Systems disciplines preferred. Experience in automated material handling sector preferred Experience with AutoCAD or similar software Demonstrated leadership skills Excellent technical problem-solving capability (hardware, controls) Strong scheduling and organizational skills Willing and transparent communicator Team player, customer-focused mindset To learn more about us, click the following link - ******************************************* About Bastian Solutions: Bastian Solutions, a Toyota Automated Logistics company, is an independent material handling and robotics system integrator providing automated solutions for distribution, manufacturing, and order fulfillment centers around the world. Our team specializes in consulting, system design, project management, maintenance, and installation, while sourcing the best equipment and automation technology. We take great pride in providing exceptional service and flexibility to our customers. In addition to exciting work at a growing company, we offer the following benefits: Health, Dental, and Vision Insurance 401(k) Retirement Plan with a company match Vacation/Holiday Pay Tuition Reimbursement Volunteer Work Professional Associations, Conferences and Subscriptions Company Meetings & Events Bastian Solutions does not work outside recruiting agencies. No solicitation phone calls please.
    $63k-91k yearly est. 1d ago
  • Social Compliance Lead Auditor: Remote

    Eurofins Horti

    Remote job

    Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. Job Description The core responsibility of the Consumer Products Assurance Social Compliance Lead Auditor will be to execute assigned social compliance audits for Eurofins' clients - primarily in the US. As a lead auditor, the role will involve managing and developing social compliance auditors - in addition to leading audit executions. Objectives: Audit Execution Lead auditor will support the operating results of the business through the execution of audit services - with approximately 14 billable days per month. In audit execution, the lead auditor will be responsible to for supporting the training and development of junior auditors - participating in audits as a team member. Technical Support and Governance As a member of the audit team, the lead auditor will contribute technical input and perspective to the development of operating procedures and methodologies to ensure audit service delivery capabilities support client service delivery objectives - enhancing satisfaction among clients. Customer Service Provide customer support as the audit service stream program managers for selected large global accounts and collaborative programs. Roles and Responsibilities: Audit Execution and Reporting Perform audits consistent with Eurofins' client and program instructions in accordance with established protocols Prepare audit reports in a complete, accurate and timely manner for submission to the Eurofins ARCC Respond timely to any post audit queries from ARCC to close and finalize audit report Technical Support and Governance Ensure the integrity and consistency of the delivery of CPA audit services though support for the continuous improvement of operating procedures and methodologies to ensure service delivery capabilities support client service delivery objectives on a global basis. Provide subject matter support for the effective and timely resolution of issues and problems with audits related in other key sourcing markets. Qualifications Key Skills Subject Matter Significant knowledge of audit subject matter - particularly social audits, service delivery methodologies for audit services and the demonstrated ability to implement them General knowledge of risk management, auditing, and process management consulting concepts and the demonstrated ability to implement them Client interaction Demonstrated ability to work with clients and facilities to be audited, understand their requirements, define and assist in solving problems, and generally ensure client's total satisfaction with Eurofins Management/Leadership Effective oral and written communications skills including professional English presentation Strong skills as a team leader and ability to work well with peers. Highly developed organizational and interpersonal skills. Ability to interpret regulations and standards. Technical aptitude, the ability to quickly assimilate and assess new information and develop plans to capitalize or react to it Basic Minimum Qualifications: Bachelor's or advanced degree in Business, Finance or a related field of study. Minimum 5 years' experience in professional services and/or auditing. Minimum 3 years' experience managing teams of professionals. APSCA CSCA certification Authorization to work in the United Stated indefinitely without restriction or sponsorship. Additional Information Position is Full-Time, Monday-Friday, 8:00 a.m.-5:00 p.m., with additional hours, as needed. What we Offer: Excellent full time benefits including comprehensive medical coverage, dental, and vision options Life and disability insurance 401(k) with company match Paid vacation and holidays Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.
    $55k-76k yearly est. 17h ago
  • 100% remote Rhapsody Developer W-2 ONLY

    United Global Technologies 4.0company rating

    Remote job

    W-2 ONLY Federal. Support integration with an eCR and ELR focus, help with CDC Data Modernization Efforts, and provide customer support and guidance. Participate in a team comprised of solution implementation staff for Systems Integration related planning, design, configuration, and conversion / rewrite of existing processes, code, and functionality in/into the Rhapsody Environment. Will coordinate with assigned IT Section Manager and Team Lead on daily assignments / tasks. Will coordinate and collaborate with contract and vendor staff as well as existing staff and other IT professionals working with the Office of Information Technology. Ensure assignments are completed accurately and on-time, assist with problem resolution, mitigate issues, provide solutions, communicate, and escalate as needed to management, and report progress to manager. Required Skills 5 years of RHAPSODY INTEGRATION ENGINE (V6+) 5 years of Symphonia Mapping Language (SML) 5 years of HL7 (V 2.3.1 - 2.5.1; ORU & ORM Message Types) 2 years XML / XSD / XPATH 3 years SQL (including advanced join statements) 5 years of JAVASCRIPT 2 years of WEB SERVICES (SOAP) Preferred Skills Rhapsody Certification ECR / EICR / RR / CDA / CCDA 1+ year of Windows Server OS Administration Experience Education Requirement Bachelor's Degree or 9 years of equivalent experience
    $89k-122k yearly est. 60d+ ago
  • Join Our Sales Team!

    Standard Process 3.8company rating

    Remote job

    For more than 95 years, Standard Process Inc. has been a visionary leader in whole food nutrient solutions. Our whole food philosophy and mission to change lives extends far beyond our supplements to the very people we employ. This strong foundation has created an environment where our employees are seen as members of our family and are given the tools and resources to succeed, both personally and professionally. Please note: This is not a specific job opening. This posting is part of our ongoing talent pipeline. If you're interested in a particular sales role, please apply directly to that specific posting. Are you passionate about driving growth and building relationships? We are seeking motivated and results-oriented individuals to join our sales team across the U.S. Whether you're looking to work remotely from the comfort of your home or engage directly with customers in your defined region, we offer flexible opportunities for both inside and territory-based sales positions. As part of our diverse sales team, you'll help foster relationships with Health Care Practitioners (HCPs), support new account growth, and provide ongoing training and support, all while achieving individual and team sales goals. Position Overview: Our Territory Sales Managers and Inside Sales Representatives both play crucial roles in driving sales growth and customer satisfaction. Whether engaging with prospects through phone, email, or face-to-face visits, you will work to establish lasting relationships, expand existing accounts, and develop new business opportunities across your assigned location. Key Responsibilities: As a Territory Sales Manager... Drive revenue by developing and nurturing both new and existing accounts within the territory. Regularly visit HCP offices (in-person and virtually) to meet sales goals and develop strong relationships. Utilize CRM tools for effective planning and tracking, ensuring follow-up and proper management of accounts. Develop and implement strategies to promote whole-food nutritional supplements in the HCP market. Attend and represent the company at regional and national tradeshows and industry events. Cultivate and maintain relationships with opinion leaders and HCPs to maximize growth potential. As an Inside Sales Representative... Meet and exceed assigned sales revenue and account contact goals. Develop and maintain professional sales relationships with HCPs via phone and email. Handle a high volume of inbound and outbound calls and emails to support customers and generate new sales. Deliver training to new accounts, ensuring smooth onboarding and customer satisfaction. Convert pre-qualified leads and generate new business opportunities with both new and existing customers. Assist in processing customer orders and provide customer support by answering inquiries about products, services, costs, and shipping. Education: Bachelor's degree in Business, Marketing, or related field, or equivalent mix of education and experience. Experience: 3-5 years of outside or inside sales experience, ideally within the health, natural products, or supplements industry. Proven track record of achieving sales targets, developing new accounts, and maintaining long-term customer relationships. Experience with CRM tools (Salesforce.com is preferred) and other sales-related software. Skills & Knowledge: Strong communication skills, both written and verbal, with the ability to engage effectively with HCPs and internal teams. In-depth knowledge of nutrition, health-related products, and market trends. Comfortable managing multiple priorities while maintaining a high level of organization. Strong problem-solving abilities and the ability to analyze market data to inform sales strategies. Ability to train and educate customers and sales teams on product offerings and best practices. Competencies: Customer-focused with strong problem-solving and sales skills. Results-driven, with a passion for achieving targets and helping customers succeed. Team-oriented, yet independent, with a strong ability to manage your time and resources effectively. Location: Remote* (within assigned territory or region, U.S. based) *Territory Sales Managers are expected to meet with HCPs in person in their assigned territory. Travel Requirements: Inside Sales: Limited to no travel. Territory Sales: Approximately 25% overnight travel required within assigned territory or region. What We Offer: Competitive base salary and incentive compensation program. Opportunities for professional development and continuous learning. Flexible work arrangements. A supportive, team-oriented work environment where your success is a priority. $450 monthly Standard Process supplement allowance Paid time off and holidays Educational assistance Access to Life Coaches Company hosted outings and events Strong community involvement Standard Process changes lives, apply today and change yours! Standard Process understands the importance of diversity and believes in providing equal employment opportunity for all employees and applicants for employment. Accordingly, all personnel decisions, including but not limited to hiring, compensation, promotions, training, benefits, termination, or other terms and conditions of employment, are made without regard to age, race, creed, color, disability, veteran status, marital status, sex, national origin, ancestry, arrest or conviction record, sexual preference, genetic information, or any other legally protected characteristic in accordance with law.
    $44k-78k yearly est. 60d+ ago
  • Office Assistant and Data Entry

    Jobs for Lebanon

    Remote job

    **************** Cocojojo USA is one of the foremost manufacturers of derma-cosmetic products from natural plants and natural oils. We do sell online over several platforms like Amazon, Cocojojo website etc.… Job Description Now Hiring Customer Service Representatives Immediately! We are looking for someone who has experience in online customer service, someone that is dedicated and hardworking, and a natural ability to multi-task. Strong attention to detail is a must. Full-Time Positions Monday to Friday from 7 pm - 3 am (Lebanon time) Basic Salary $400/month Duties and Responsibilities include but are not limited to: Data Entry for our websites and our e commerce platforms. Provide customer support to consumers via telephone and emails. Handle customer inquiries and resolve simple and basic issues, such as order status, and general questions etc. Help in sales through emails Qualifications Knowledge of the company's products, services, and business operations to enable resolution of customer inquiries. Excellent customer service skills that build high levels of customer satisfaction. Excellent verbal and written communication skills. Computer navigation and operation skills. Demonstrates effective people skills and sensitivities when dealing with others. Ability to work both independently and in a team environment. Beauty Industry Experience is a plus. Graphic experience is a plus. Marketing experience is a plus. Additional Information Bachelor's degree Fluent in English speaking and writing Typing 35 wpm/100% accuracy This is a remote position. We are looking for someone who is adaptable to become an asset for a small but dynamic team based in USA. If you are interested in applying, please submit your resume and a link to your portfolio. We look forward to hearing from you.
    $30k-42k yearly est. 60d+ ago
  • Dynamic Server Support Technician

    Worldwide Techservices Open 4.4company rating

    Columbus, OH

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair tool kit
    $36k-55k yearly est. 60d+ ago
  • Sr. Field Marketing Representative

    Chamberlain Group 4.8company rating

    Remote job

    Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain , are found in 51+ million homes, and 14 million+ people rely on the myQ app daily. This role is within Chamberlain Group's Latin America Field Marketing function. A successful incumbent is expected to (i) Grow the business within assigned accounts or territories in accordance with stated company plan; develop forecasts and territory potentials, and (ii) promote professional line products to installing dealers and distributors in a prescribed territory by developing and maintaining strong relationships with all customers in an assigned territory. Fully understand the marketplace of responsibility, including competition, new opportunities, threats to the business. Provide feedback from customers to our product teams through approriate channels. Requires 3+ years of relevant experience and a minimum of a Bachelor's Degree. Outside Sales covering Mexico. Job Responsibilities: Drive marketing and product promotion of assigned accounts or territories in accordance with stated company plan; develop forecasts and territory potentials Promote Professional Line product information to installing dealers and distributors in a prescribed territory by developing and maintaining strong relationships with all customers in an assigned territory Fully understand the dynamics of client businesses in order to be established as a trusted advisor to their business. Support retail channel in assigned area as appropriate Facilitate quote management and order fulfillment to effectively deliver product, pricing and sales information to customers and team using insights and data Provide customer support to effectively deliver product information to customers and team using insights and data Manage all partner relationships to strengthen overall solution capabilities and drive greater value to the customer Execute merchandising/advertising programs Conduct extensive training and product presentations to small and large groups Conduct customer training presentations around product and selling skillset Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams Protect CG's reputation by keeping information confidential Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal societies Contribute to the team effort by accomplishing related results and participating on projects as needed. Job Requirements: Bachelor's Degree 3+ years of sales experience Strong public speaking skills Able to travel up to 75% - domestically and internationally; valid driver's license #LI- Remote - Texas, Florida and California #LI-MD1 The pay range for this position is $79,622.00 - $131,216.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence **************************. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.
    $34k-53k yearly est. Auto-Apply 28d ago
  • Insurance Claims Specialist HB

    Wvumedicine

    Remote job

    Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Responsible for managing patient account balances including accurate claim submission, compliance will all federal/state and third party billing regulations, timely follow-up, and assistance with denial management to ensure the financial viability of the WVU Medicine hospitals. Employs excellent customer service, oral and written communication skills to provide customer support and resolve issues that arise from customer inquiries. Supports the work of the department by completing reports and clerical duties as needed. Works with leadership and other team members to achieve best in class revenue cycle operations. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High School diploma or equivalent. PREFERRED QUALIFICATIONS: EXPERIENCE: 1. One (1) year medical billing/medical office experience. CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Submits accurate and timely claims to third party payers. 2. Resolves claim edits and account errors prior to claim submission. 3. Adheres to appropriate procedures and timelines for follow-up with third party payers to ensure collections and to exceed department goals. 4. Gathers statistics, completes reports and performs other duties as scheduled or requested. 5. Organizes and executes daily tasks in appropriate priority to achieve optimal productivity, accountability and efficiency. 6. Complies with Notices of Privacy Practices and follows all HIPAA regulations pertaining to PHI and claim submission/follow-up. 7. Contacts third party payers to resolve unpaid claims. 8. Utilizes payer portals and payer websites to verify claim status and conduct account follow-up. 9. Assists Patient Access and Care Management with denials investigation and resolution. 10. Participates in educational programs to meet mandatory requirements and identified needs with regard to job and personal growth. 11. Attends department meetings, teleconferences and webcasts as necessary. 12. Researches and processes mail returns and claims rejected by the payer. 13. Reconciles billing account transactions to ensure accurate account information according to established procedures. 14. Processes billing and follow-up transactions in an accurate and timely manner. 15. Develops and maintains working knowledge of all federal, state and local regulations pertaining to hospital billing. 16. Monitors accounts to facilitate timely follow-up and payment to maximize cash receipts. 17. Maintains work queue volumes and productivity within established guidelines. 18. Provides excellent customer service to patients, visitors and employees. 19. Participates in performance improvement initiatives as requested. 20. Works with supervisor and manager to develop and exceed annual goals. 21. Maintains confidentiality according to policy when interacting with patients, physicians, families, co-workers and the public regarding demographic/clinical/financial information. 22. Communicates problems hindering workflow to management in a timely manner. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Must be able to sit for extended periods of time. 2. Must have reading and comprehension ability. 3. Visual acuity must be within normal range. 4. Must be able to communicate effectively. 5. Must have manual dexterity to operate keyboards, fax machines, telephones and other business equipment. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Office type environment. SKILLS AND ABILITIES: 1. Excellent oral and written communication skills. 2. Working knowledge of computers. 3. Knowledge of medical terminology preferred. 4. Knowledge of business math preferred. 5. Knowledge of ICD-10 and CPT coding processes preferred. 6. Excellent customer service and telephone etiquette. 7. Ability to use tact and diplomacy in dealing with others. 8. Maintains knowledge of revenue cycle operations, third party reimbursement and medical terminology including all aspects of payer relations, claims adjudication, contractual claims processing, credit balance resolution and general reimbursement procedures. 9. Ability to understand written and oral communication. Additional Job Description: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Non-Exempt) Company: SYSTEM West Virginia University Health System Cost Center: 544 SYSTEM Patient Financial Services
    $34k-54k yearly est. Auto-Apply 11d ago
  • Customer Service Representative (Remote)

    Jobcertify

    Remote job

    Join the growing Arkestro Team! Arkestro is seeking professional and motivated individuals to support customers during their Open Enrollment season. As an Associate Benefits Administrator, you will provide customer support via phone and email, guiding and helping navigate customers through their benefits enrollment. In This Temporary Position, You Will Join an awesome, one-of-a kind team. They will place you on a 'Surge Team' to connect with a group of your peers and a Arkestro mentor Receive structured 4 weeks of training through Arkestro University Gain experience using Salesforce, JIRA (their issue management system), Microsoft Office Suite, and other software programs What You Will Do Serve as the first point of contact for customers over the phone. This could include communicating benefit plan details, helping customers navigate the software, and helping to resolve any enrollment-related issues Accurately document each customer interaction in Salesforce Provide an accurate timeframe for issue resolution if not able to resolve initially Embody their Core Values: Respect, Own It, Together, Community, Celebrate and Anticipate Who You Are An excellent communicator (especially over the phone!) who is able to work well with others to resolve issues Able to quickly learn new technology (with training, of course) Able to juggle a high volume of calls and multiple projects at a time A team player who contributes by accomplishing results as needed Motivated to grow your career at one of the most innovative, visionary software companies Remote Work Requirements Private work environment for the discussion of confidential information Quiet environment suitable for professional uninterrupted work free from home environment distractions such as pets, family members, etc. High speed internet via direct connection to support internet phone and system connectivity (wireless or satellite connections are not allowed)
    $32k-41k yearly est. 60d+ ago
  • Project Manager Non Tech

    IFG 3.9company rating

    Remote job

    1. General - Job Title: Mid -Level Project Manager (Technology) - Type: Contract - Level: Mid -Level - Location: Remote (PST preferred but not required) - Workplace: 100% remote - Duration: ASAP to 18 months with potential for extension 2. About the job - How would you ensure efficient project planning and stakeholder communication? - Can you handle the comprehensive event management lifecycle from concept to evaluation? - Are you skilled in clear and concise communication across various mediums? - Do you excel in conveying complex ideas to different audiences? - How comfortable are you with Microsoft products and experience? Do such questions intrigue you? 3. Summary of the Opportunity - Client Overview: Join the Microsoft Philanthropies Tech team for Social Impact, providing support to non -profit and low resource industries. - Role Summary: As a Mid -Level Project Manager, you will contribute to enhancing rural healthcare resilience through technology and security improvements. Your key responsibilities will include managing ongoing documentation, providing customer support, supporting industry engagement events, and providing communications support. 4. What are the key responsibilities? - Manage ongoing documentation, including project tracker maintenance - Provide customer support to hospital customers and program partners - Support industry engagement events with logistical coordination - Provide communications support for program messaging 5. What experience are we looking for to drive success? - MUST -Have Skills and Qualifications: Minimum 3+ years of experience in project management, event management, and communication. Strong knowledge of operational processes and quality control. Familiarity with Microsoft products. - Preferred Skills and Qualifications: Previous Microsoft experience, background in healthcare, great customer service skills, and strong Excel skills. 6. So calling all top performers - Exciting Opportunity: This role presents an exciting opportunity to contribute to impactful projects and initiatives while honing your skills in communications and program management within a dynamic corporate environment. - Competitive Compensation: Competitive hourly rate offered. - Application Process: To apply for this role, please email your resume, highlighting your relevant experience and qualifications, to ***********************. Please ensure that your application provides accurate information. - About this posting: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment. - Equal Employment Opportunity: We are committed to diversity and inclusion, have a non -discrimination policy, encourage diverse candidates, and provide accessibility and accommodation. In conclusion: Don't miss out on this exciting opportunity to join our team and make a meaningful impact! Apply today! Please feel free to drop in your resume at ***********************.
    $101k-139k yearly est. Easy Apply 60d+ ago
  • Pharmacy Technician 2 - 590080

    A-Line Staffing Solutions 3.5company rating

    Remote job

    Assist pharmacists in the preparation and dispensing of medications. Maintain accurate patient and medication records. Process prescriptions under the supervision of a pharmacist. Manage inventory and ensure compliance with safety regulations. Provide customer support and answer medication-related inquiries. Critical Information Remote work option available. Education/Licenses Needed Pharmacy Technician certification required. Benefits: Benefits are available to full-time employees after 90 days of employment. A 401(k) with company match is available after 1 year of service. This is an AI-formatted job description; recruiter confirmation required.
    $28k-34k yearly est. 1d ago
  • Account Representative- RCM

    Essilorluxottica

    Remote job

    Contract: [[cust_TypeOfContract]] Compensation: [[salary Min]] If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms. Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! Your #FutureInSight with EssilorLuxottica Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what's possible.GENERAL FUNCTION RCM (Revenue Cycle Management) Account Representative is the key to success in helping our customers keep their insurance receivables clean and revenue flowing back into their practice. VisionWeb is currently looking for highly motivated and driven candidates to oversee the day-to-day insurance operations for Optometry providers across the United States. We need someone who loves to analyze insurance receivables and will provide exceptional support to our clients. Candidates should have recent experience in Optometry billing with a strong knowledge of medical and vision payers. This is a remote (work from home) position that requires a full 8 (consecutive) hour workday between the hours of 7:00am - 6:00pm central time, Monday through Friday. MAJOR DUTIES AND RESPONSIBILITIES Provide customer support via phone, email, and GoToMeeting for RCM customers. Monitor customer accounts to identify revenue trends and proactively engage the client with solutions and updates. Identify, research, and resolve account concerns or issues; reported by the customer, internal team, and partners. Work clearinghouse rejections for customers and create missing information requests or send corrected claims Work denials and aging reports to ensure maximum reimbursement for vision and medical claims Communicate with payment posting team to ensure customer expectations are being met Collaborate with Sales for onboarding new customers and creating a new statement of work for existing customers Train client on RCM tools and expectations to obtain maximum reimbursement Track and trend product data using multiple complex systems Provide basic technical website and PC support to enable customers to use our solutions Effectively use Salesforce and other company tools to document customer interactions and account updates BASIC QUALIFICATIONS Minimum of three years' experience with customer facing customer service and medical & vision insurance billing practices in an optometry setting Knowledge of ICD-10 coding and Optometry CPT codes Excellent communication skills, able to communicate with people at all levels through verbal and written modes Great interpersonal and customer service skills, able to act with an appropriate sense of urgency to resolve problems Ability to critically think through problems in a fast-paced environment with changing priorities Ability to multi-task and prioritize Must be able to work a full 8-hour day within the hours of 7:00am - 6:00pm central time, Monday through Friday The ability to work from home with minimal supervision and distraction Stable high-speed internet connection with a quiet, private home office location Strong Knowledge of Windows and Microsoft office suite of products PREFERRED QUALIFICATIONS CPC or CPOC Certification Knowledge of spectacle lenses, contact lenses, and frames Knowledge of Vision Payers including VSP, Eyemed, Spectera, Versant Health Experience working in ZirMed, TriZetto, and/or Emdeon to submit claims, process rejections, and send corrected claims Experience working with Salesforce Experience using remote connection software Experience working in multiple Optometry Practice Management Systems (Revolution, Crystal PM, Uprise, OfficeMate, Eyefinity) Our Diversity, Equity and Inclusion commitment We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique. .job Title{ display:none !important; } Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth Job Segment: Social Media, Ophthalmic, Optometry, Marketing, Healthcare
    $30k-43k yearly est. 10d ago
  • Senior Software Implementation Engineer

    Lumin Digital

    Remote job

    The Senior Software Implementation Engineer is responsible for the technical configuration of the Lumin Digital banking product and the conversion of data into the platform. This role involves consulting with clients on technical components from implementation kickoff through production launch and providing custom solutions using Lumin Digital's SDK. The ideal candidate will bring a strong software technical background, analytical skills, and the ability to troubleshoot complex issues effectively. Essential Functions, Responsibilities, Experience:Configure the digital banking product during and after implementation to meet client needs.Serve as a technical advisor to clients and internal services teams throughout the implementation process.Collaborate with development, services, product, and support teams as part of cross-functional efforts.Create implementation documentation and task lists for digital banking features.Identify and lead improvements to organizational best practices to enhance delivery efficiency.Proactively identify and mitigate potential risks and issues affecting deadlines.Manage and support data conversion efforts for client launches, vendor changes, and mergers or acquisitions.Troubleshoot and resolve implementation issues, ensuring timely resolution.Support production operations by addressing technical challenges as needed. Where the Role Will Grow:30 Days: Gain a thorough understanding of the Lumin Digital platform, SDK, and implementation processes. Begin assisting with client implementations and resolving technical issues.90 Days: Take ownership of key configuration and data conversion tasks, proactively identifying risks and recommending solutions.1 Year: Lead complex client implementations, contribute to organizational best practices, and mentor junior team members. Knowledge, Skills, & Abilities:Advanced implementation or development experience in digital banking or financial services.Knowledge of cloud-native technologies (e.g., Kibana, Docker, Kubernetes, AWS).Proficiency with microservice architecture.Strong experience using relational databases, including SQL.Proficiency with agile project management tools, such as JIRA.Strong communication and presentation skills.Ability to multitask, prioritize, problem solve, and work independently in high-pressure environments.Experience leading requirement-gathering meetings and providing estimates for custom requests.Ability to design, develop, document, and modify software systems.Strong peer review skills to ensure code quality and maintainability. Education: Bachelor's degree in Computer Science, Engineering, or a related field preferred.In lieu of a degree, five years of work experience in the software industry will be considered. Travel: Minimal, generally 12 days or less per year, ~2X team get togethers a year LIFE AT LUMIN DIGITAL Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users. At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things. Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. For more information, visit lumindigital.com.
    $98k-132k yearly est. Auto-Apply 12d ago
  • Computer Associates' Top Secret Security product Systems Administrator (Remote)

    GDIT

    Remote job

    Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: Other Job Family: IT Infrastructure and Operations Job Qualifications: Skills: CA Top Secret, IBM z/OS, Security Tools Certifications: None Experience: 7 + years of related experience US Citizenship Required: Yes Job Description: We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We are currently seeking a Computer Associates' Top Secret Security product Systems Administrator . Responsibilities: • Provide mentor level support experience. • Provide customer support by preparing ad hoc reports and giving presentations. • Monitors the environment for adherence to security standards. • Customer focus and act as a SPOC dealing with customer. Liaison with business areas and other technical support areas • Review and monitor mainframe security reports for any possible policy violations. • Execute mainframe vulnerability scans utilizing zSecure and other security tools. • Review and report on Universal Access, revoked users, Super UNIX User authority, and CICS/IMS/DB2 Access violation reports. • Provide off hour on call support for security related incidents. Candidates should have 7+ years of experience with expertise in the skills/duties listed below: • In-depth knowledge of CA Top Secret for z/OS and provide the ability to externalize security. • Hands on experience and knowledge CA Top Secret, z/OS • Hands-on administration of z/OS, CICS, and Top Secret login ID's, dataset and resource rules. • Key knowledge areas are to find and remove obsolete, unused, redundant, and excessive access right in CA Top Secret • Understand group structures in CA Top Secret, and UID string setup gives access to Mainframe resources. WHAT GDIT CAN OFFER YOU Full-flex work week 401K with company match Customizable health benefits packages Collaborative teams of highly motivated critical thinkers and innovators Internal mobility team dedicated to helping you own your career Rewards program for high-performing employees GDIT CAREERS Opportunity Owned Discover more at ******************** The likely salary range for this position is $114,750 - $155,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $114.8k-155.3k yearly Auto-Apply 6d ago
  • Senior Project Engineer, NA

    Vantage Data Centers 4.3company rating

    New Albany, OH

    Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Construction Department The Construction team is responsible for the entire process flow of delivering the physical data centers from shovel ready state through commissioning, working with Sales, Operations, and management along the way. Construction implements and executes upon the work product developed by the Development & Engineering (D&E) team. The team also manages Vantage's build partners to success through technical feedback and review and actively participating in review of schedule and budget. Many times, a role like this at other companies is purely oversight. One thing that distinguishes Vantage is that our construction teams are given the responsibility and authority to directly drive the process. When compared to external resources, our internal team can ensure the key stakeholders are engaged in the decision-making process to align long-term operational sustainability with value engineering and cost metrics to deliver products aligned with corporate goals. This approach empowers each member of the team to drive high- impact decisions and even more impactful results. Position Description Vantage is looking for an ambitious and self-starting Senior Project Engineer to drive core project coordination efforts across a wide spectrum of ongoing construction projects. Daily tasks include submittal/RFI workflow management, change order management, design coordination, project closeout management, payment application reviews, participation in commissioning, and coordination of construction activities with the full-time Operations staff. Regular collaboration and coordination are required with internal resources and design-build contractors. *This position is based on-site in Columbus, OH.* Essential Job Functions Manage individual tasks throughout the construction process including submittal and RFI processing, and safety reporting Coordinate VDC led meetings, transcribe meeting minutes and drive actions to closure Oversee OFCI equipment release, delivery, deficiencies, startup and commissioning Ensure project compliance with Vantage document controls and file specifications Administer project closeout specifications and associated turnover documentation Duties Coordinate internal alignment on project document reviews, cost optimization exercises, contract issuances and design modifications Enforce project quality controls and safety programs through an in-depth understanding of the partner contracts and design documents Manage the Vantage safety program and provide weekly HRA site walk reports. Two (2) HRA site walks are required per week to provide accurate safety metrics to the Vantage EH&S department Translate job requirements to execution with minimal supervision Assist construction manager in preparing monthly financial updates and forecasts Manage the Contractor billing process for the project and facilitate coordination with the Vantage CCF department to ensure accuracy of scope included in each bill and timely review of all pay applications Manage the change order review process turnkey. Provide timely review of change orders for accuracy of scope and costs Input PO requests in the financial system and manage the distribution process to all Vantage vendors Facilitate page-turn design document reviews and capture comments with action items for internal stakeholders and direct contracted design partners Manage Vantage vendors turnkey to ensure successful completion of their scope (ie. Signage, Furniture, and Controls) As required, manage design team/contractors throughout each project Work closely with Operations to coordinate ongoing construction activities on campus, develops and tracks MOPs for critical work in live spaces, and provide customer support as necessary Provide project commissioning support by onboarding the Commissioning Agent, facilitating script approvals and ensuring compliance with customer requirements Manage and maintain internal project file storage Drive internal and external project closeout requirements Assist the Construction department with the upkeep of current campus and site permits, update the permit bond tracking sheet, and coordinate with local authorities to ensure all permits are current Additional duties as assigned from time to time by Management Job Requirements Bachelor of Science in Construction Management, Architecture, Engineering, or similar field, or equivalent experience 3+ years of experience as a Project Engineer in assisting or supervising construction projects of increasing complexity required Data Center experience is a preferred Experience in CSA (civil, structural, architectural) and MEP (mechanical, electrical, plumbing) construction management is a strong preference Expected travel is 10% but may grow and evolve over time #LI-MS1 #LI-Onsite We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations. Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community. Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values. Vantage Data Centers is an Equal Opportunity Employer Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.
    $75k-94k yearly est. Auto-Apply 60d+ ago

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