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Service Calls jobs near me - 173 jobs

  • Sales & Service Consultant Columbus

    A1 Garage Door Service

    Columbus, OH

    Job Description ➡️Don's Garage Doors is an affiliate company of A1 Garage Door in Phoenix, Arizona. In Columbus, OH, we operate under the brand name Don's Garage. A Career Where Sales Meet Skilled Work If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you. At Don's Garage Doors, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself. No garage door experience? We'll train you in every mechanical skill you need to succeed. What Makes This Role Different 💰 Uncapped commissions: First-year earnings typically $90K-$150K+. 🏆 Your performance drives your paycheck-top performers routinely hit six figures. 🚐 Company vehicle (wrapped) + gas card-your mobile office. 🧰 All tools provided. 🏥 Medical, dental, vision & 401k. 🏖 Paid time off + weekly pay. 🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered). 🎉 One thousand dollar bonus when you graduate and launch in your market. What You'll Actually Do This is a sales role first, but you'll also get your hands dirty. Every day you will: Sell Meet homeowners on scheduled service calls. Build trust quickly, explain options clearly, and close repair or upgrade sales. Repair Replace springs, rollers, motors and other door components. Install keypads, run wiring, and adjust equipment for proper function. Lubricate and test equipment to ensure smooth operation. Use basic hand and power tools to complete the work you sell. Serve Deliver an outstanding customer experience that earns repeat and referral business. Collect payments and document each job. Who Thrives Here Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance. Relationship builders who love helping people and can explain technical info simply. Hands-on doers who enjoy working with tools and aren't afraid of physical work. Weather-ready professionals who can handle hot or cold garages. Competitive, self-motivated individuals hungry for a six-figure + career. What We Require Valid driver's license (3+ years driving record) Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures. Criminal background check and drug test (THC excluded). Basic comfort with navigation apps, Google tools, tablets, and software. Reading and basic math skills for measurements and payments. Minimum of 1 year in consultative sales Not the Right Fit If… ❌ You want a M-F, 9-5 desk job. We operate 7 days a week. ❌You're the pushy type. Our next customer may be your mom. ❌ You're uncomfortable interacting directly with customers. ❌ You dislike physical, hands-on work 🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with Don's Garage Doors! #INDA1 Benefits and other cool stuff: · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Compensation Range: $90K - $150K
    $90k-150k yearly 1d ago
  • Service Coordinator - Dispatcher - HVAC

    Air Force One 4.4company rating

    Dublin, OH

    AIR FORCE ONE Ensures continuity in all critical client touch points between client and AFO. This position is focused on the accuracy and timeliness of client deliverables and scheduling technicians. QUALIFICATIONS: · High School Diploma or GED equivalent. · Dispatching / Service Coordinator experience required, or similar role. · Ability to pay keen attention to detail and communicate effectively with internal and external clients. · Computer Experience required. ESSENTIAL DUTIES & RESPONSIBILITIES: Answer incoming calls in a professional manner and provide information to the callers. Take messages and transfer calls. Enter Service calls into our SamPro Database Maintain client information Coordinate call for dispatch and communicate with technicians. Set up and manage electronic filing systems Operate office equipment - Phone, Copiers, Fax Machines Maintain scheduling and Outlook calendars Complete forms in accordance with company procedures. Monitors and reviews service calls and PM activity (daily, weekly, monthly) Issues Purchase orders and organize technicians' parts for pick up or staging. Coordinates all EFM tools (electronic facility management) SAMPro Client web-based systems (tracking, updates, submissions etc. Other duties as assigned DESIRED COMPUTER/SOFTWARE KNOWLEDGE: Microsoft Word (Beginner) Microsoft Excel (Beginner) Microsoft Outlook Microsoft Access Microsoft Teams Microsoft Sharepoint Accounting Software (SamPro, QuickBooks, Peachtree, Great Plains, etc.) Customer Relationship Management (CRM) software Dispatching Software PHYSICAL ACTIVITIES AND ENVIRONMENT: The following physical activities described are representation of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the associate is continuously required to talk or hear; frequently required to sit; and occasionally required to stand, walk, use hands to type, handle or feel, reach with hands or arms. The associate will also be required to drive on a frequent basis. The associate must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually moderate. THE AFO ASSOCIATE: Without exception, every associate at Air Force One will have Integrity, Humility, be Intelligent and Hungry. Integrity means being honest in every interaction and working tirelessly to keep our promises. Humility is the opposite of arrogance. It is the badge of self-confidence and empathy for others. Intelligence is both emotional and intellectual. Our associates are excellent communicators, critical thinkers, display mental curiosity and a commitment to lifelong learning. Hunger is in the heart of champions. It is the will to win, the passion to overcome obstacles and the ability to savor success. Additionally, Air Force One associates believe in and celebrate AFO's Founding Principles of Personal Ownership, One Team, and Serving Others. Air Force One associates should demonstrate Professionalism and Quality Performance in their behavior at all times with fellow associates, customers, vendors, and the general public. $22 - $25 +/hour
    $22-25 hourly Auto-Apply 60d+ ago
  • Commercial Property Manager

    E V Bishoff Company

    Columbus, OH

    The Commercial Property Manager oversees and directs all Building Superintendents, Construction Team Lead, in house construction teams and outside contractors. The Commercial Property Manager needs to lead their team through their scheduling and project follow-up. Responsibilities · Conduct daily building walkthroughs. · Communicates with Expeditor to coordinate contractors to address maintenance requests, handle emergencies, and oversee regular property upkeep. · Regularly inspect the property to identify maintenance needs and ensure tenant safety · Oversees approval of all invoices for payment. · Conduct building walkthroughs as are required to ensure: quality control of Tenant Alterations, Model Creation, Cap X projects and overall maintenance of real estate. · Regularly interact with tenants, staying abreast on the expiration of leases and the scheduled move in/out of tenants. · Manage conflict resolution in regards to tenant requests and complaints ensuring overall satisfaction. · Manage, maintain, and expand subcontractor network. · Ensure Monday AM meetings are occurring and updates on work orders are being communicated. · Ensure that all service calls are handled within a timely manner and to the satisfaction of the tenant. · Follow up with all subs to insure: proper paperwork is in place and the timely completion of their work. · Work with Building Superintendents, Construction Team Lead, and HR relating to any issues regarding any employee issues, suspension, or termination. Requirements Skills · Knowledge of AppFolio and SmartSheet is a plus. · Aptitude for competent on-site decision-making including troubleshooting and team leadership. · Must have basic computer skills, Microsoft Outlook. · Detailed and organized. · Strong Communication and Leadership skills. · Client and Tenant interaction and customer service skills. Salary Description $100,000
    $100k yearly 60d+ ago
  • [Remote] Waste Management Service Administrator

    Twiceasnice Recruiting

    Remote job

    Salary: $27-$32/hr. ($56,000-$66,000) Benefits: Health Insurance, 401(k), PTO, Sick time Job Type: Full-Time Typical Hours: Mon-Fri, 8 hours, flexible depending on your time zone Sponsorship is not available [Remote] Waste Management Service Administrator (dispatching exp. req.) Description Our client in the waste and recycling industry is looking for a Remote Service Administrator/Dispatcher to add to their team in the US. You will be responsible for responding to incoming phone calls and email inquiries, coordinating with client providers and vendors, and managing client web-based platforms. This role requires clear, professional communication to address client requests efficiently and effectively. The ideal candidate will be informative, empathetic, and solution-oriented, with a strong desire to resolve customer needs promptly. A willingness to listen, learn, and take ownership of resolving any customer inquiries is essential. Aside from a customer service background within waste management, they're looking for candidates who would value the flexibility of working from home but understand the discipline and sense of urgency that comes with it. This is an excellent opportunity to join a company known for their flexibility and culture-focused environment. [Remote] Waste Management Service Administrator (dispatching exp. req.) Responsibilities • Intake and process work orders • Respond to inquiries via phone and email • Process timed work requests • Schedule service calls as needed • Dispatch technicians as needed • Communicate with vendors and clients • Resolve customer complaints and ensure satisfaction • Mange client web-based platforms • Record call details and update accounts • Respond to customers with urgency, consistency, and accuracy [Remote] Waste Management Service Administrator (dispatching exp. req.) Qualifications • 5+ years of dispatching experience within waste management required • Experience working for a recycling hauler or broker required • Knowledge of compactor & balers required • Comfortable navigating multiple computer screens simultaneously required
    $56k-66k yearly 60d+ ago
  • Provider Network Ambassador

    Delta Dental 4.9company rating

    Remote job

    Provider Relations is responsible for provider relationship, management, and performance of high quality, cost-effective, competitive networks in multiple lines of business to retain and grow Delta Dental's business. The Provider Network Ambassador represents Delta Dental in the provider community working to create a best-in-class provider experience with responsibility in managing provider networks and cultivating relationships with providers and their office staff so they reflect our service to our enrollees. This position requires relationship management skills, is self-motivated, and brings enthusiasm, passion and energy to the job. The position encompasses a full range of provider relations activities and service interactions with provider partners nationwide. This role will engage with providers, dental office staff, local dental societies/dental associations and work collaboratively with internal business partners across the enterprise. 2+ w/Bachelor's degree. Additional experience may be accepted in lieu of education or degree. 2+ years of dental managed care or related health care experience. A minimum of 3 years of front office dental administration and/or back office dental assisting experience preferred. Demonstrated experience in provider network management, customer service and/or account management. Demonstrates curiosity and interest in gaining understanding of business practices and related topics. Ability to clearly present written information and findings. Strong organizational, time management, assignment prioritization and project management and delivery skills. Ability to successfully apply Professional Selling Skills (PSS) principles. Ability to interpret various forms of information, including key information about marketplace and provider perceptions. Ability to effectively interface with employees at all levels. Knowledge of Current Dental Terminology (“CDT”) codes and dental nomenclature is preferred. Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams). Strong communication, presentation, negotiation and listening skills. Ability to operate in an environment of rapidly changing priorities is preferred. Knowledge of dental and general insurance procedures is preferred. Ability to travel by car and air and sustain company expenses for a period of one month if needed. Cultivates and maintains relationships with external and internal business partners. Ability to obtain and maintain sufficient credit to manage related job expenses including, but not limited to, applying to and being approved by a third party charge card agency to receive the company's corporate charge card. Able to operate and maintain a personal car for company business in a proper, safe and responsible manner. Licenses • DL NUMBER - Driver License, Valid and in State. Must have a valid driver's license and ability to maintain an acceptable Department of Motor Vehicle record and purchase and maintain $250,000/$500,000 collision damage liability insurance policy for the car which they will receive the auto allowance (Required for work travel) Upon Hire Req' Base Pay Information The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 18. $56,900 - $119,200 Provides consultative support to network providers to facilitate business efficiency and success by promoting digital online tools and value-add services. Builds and sustains strong relationships with providers and dental office staff; enhances the overall provider experience to advance Delta Dental's interest in the provider market to be the preferred and trusted partner. Ensures provider network size and stability meet client growth needs by reducing provider turnover while maintaining high quality, cost-effective, competitive networks. Works closely with Network Development and Sales teams. Conducts provider outreach, education and training, and on-site dental office reviews to ensure provider networks in assigned geographic areas are compliant with all applicable regulatory and contractual requirements. Partners with internal stakeholders to monitor provider performance to contractual obligations and conducts follow-up to gain provider compliance. Conducts virtual service interactions or face to face interactions with key regional and local provider partners across designated territory, monitors utilization patterns of providers, facilitates issue resolution, interprets statistics and recommends practice management tools to facilitate effective plan administration. Assesses the network's appointment availability through service calls; verifies and confirms reported appointment access and availability deficiencies and facilitates network compliance. Collaborates with cross-functional teams within the enterprise, dental provider community and organized dentistry to gain perspective on provider market trends, issues and areas of opportunity in service to the dental profession. Reviews and analyzes competitor information and internal data to determine network retention strategies; evaluates and determines cost effectiveness of retaining providers in key markets.
    $56.9k-119.2k yearly Auto-Apply 7d ago
  • Sales Representative - Construction - Phoenix, AZ

    Dormakaba

    Remote job

    dormakaba is seeking a Sales Representative - Construction based in Phoenix, AZ for our Access Automation Solutions (AAS) business. dormakaba offers many automatic door systems including automatic swing doors, sliding doors, and revolving door systems to end users such as hospitals, hotels, airports, and property management firms. This individual is responsible for the overall sales and profitability of AAS products in their assigned territory. *This remote position will cover the Phoenix and Tucson areas* HIRING SALARY RANGE: Base Salary $85,000 - $100,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) Plus, a generous Sales Incentive Compensation. This position includes a competitive benefits package. Please visit our career site for more information on benefits WHAT YOU WILL DO Develop a plan for managing the assigned territory and accounts and meet sales targets through effective execution of the plan Grow the number of planned maintenance contracts, billable service calls, and end user specifications for the territory Maintain current technical product-related knowledge and stay abreast of industry/territory knowledge and trends Work closely with other sales staff by attending customer meetings - onsite and virtually Build relationships with customers and collaborate with sales team to improve ability to support the customer and meet sales goals WHAT WE REQUIRE High school diploma or equivalent 2+ years sales experience 50% travel (some overnight) WHAT WE PREFER 5+ years of industry experience Prior end user sales experience Automatic door knowledge Familiarity with Customer Relationship Management Software (Salesforce) WHAT WE OFFER Taking Care of our Employees on Day One with Medical, Dental, Vision, Life and Disability Insurance coverage options. No waiting periods! Your health is our priority, we offer Medical Wellness Programs to aid in your well-being. Vacation and Personal Time Off We support your growing family; we provide Parental Leave for Moms and Dads! Wisely plan for your future with our 401k Matching plan beginning on Day One. Supporting your career development with our Tuition Reimbursement Program. Robust culture supporting internal advancement with our Learn and Grow Program. Discover your best attributes using CliftonStrengths to pave the way for success at dormakaba. 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests. Employee Assistance Programs Voluntary Legal Insurance Unlimited Referral Reward Bonuses Corporate Discounts for shopping, travel and more! WHY JOIN DORMAKABA? Our work is IMPORTANT. YOU are important. At schools and universities, in stadiums, airports, hospitals and workplace; for every place that matters. We provide safety, security, and sustainability, providing people with the tools to shape their careers for growth. EVERY team member contributes to our mission and can make a positive difference. Our culture focuses on Growing the Business, Growing Together and Growing Ourselves. We are a global company with more than 16,000 employees worldwide giving you endless opportunities for growth and advancement. #LI-JG1 #LI-Remote
    $85k-100k yearly 60d+ ago
  • Route Vending Service Technician

    Shaffer Distributing Co 4.0company rating

    Columbus, OH

    Shaffer Distributing Company, an employee-owned business and a leading distributor of vending machines, arcade games, parts, and services in the Midwest, is in search of an experienced Field Vending Service Technician! The role involves installing and repairing various vending machines at customer locations throughout the State of Ohio. The ideal candidate will be hands-on with an understanding of mechanical and electrical repair and troubleshooting of a vending machine. Key responsibilities include: Responsible for repairing and installing vending equipment to promote continuous operation of the machines. Installing both new and refurbished equipment at customer sites. Troubleshoot and replace faulty components, including coin mechanisms, card readers, control boards, compressors, motors, and other hardware. Keep inventory of parts and supplies in service vehicle and restock as needed. Respond to service calls promptly, maintaining a high level of professionalism and customer satisfaction. Work closely with the operations Coordinator to schedule appointments and prioritize urgent service needs. Instructing and training customers, including those with visual impairments, on the correct operation of the machines, settings, and routine upkeep. Maintains positive and enthusiastic attitude with co-workers and customers. Requirements: High-School Diploma or GED equivalent. Electro-mechanical degree is beneficial. Valid Driver's License: This job entails significant day travel throughout Ohio. A minimum of five years' experience in equipment repair. Experience in vending machine repair is preferred. Ability to work independently, stay focused and motivated, and manage time appropriately to get work completed on time. Proficiency in MS Outlook is helpful. A courteous and professional demeanor. Strong interpersonal abilities. Successful completion of background checks, including criminal, driving, and credit histories. Physical Demands: Capability to lift 50-75 pounds. Proficiency with hand tools and the operation of handcarts, dollies, pallet jacks, etc. Occasionally climbing and working from ladders up to 12 feet. Ability to kneel, stand, or sit for extended periods. Why Shaffer Shaffer is a family-founded, employee-owned business with deep roots in the arcade and vending equipment distribution and amusement operations space. For decades, we've supported customers in the family entertainment, vending, bar & restaurant, and route operations industries. We've grown significantly in recent years and are focused on the future - evolving our structure, strengthening our divisions, and investing in the tools and roles that will help us grow. This role is a key part of that forward momentum. At Shaffer, we care deeply about our people and customers, and we live by our core values of C.A.R.E. (Care: We root for each other, Attitude: We bring the positive energy, Responsible: We do what we say we will do, Excellence: We take pride in getting the job done right). Benefits Health & Wellness: Medical, Dental, and Vision plans to prioritize your well-being. Financial Security: Life insurance and 401(k) with 4% company match to secure your future as well as tools and access to advisors to secure your financial future Stock Ownership - 100% employer funded, no cost to you Company car and iPhone/phone reimbursement Paid time off and holidays Paid volunteer time Company paid STD/LTD insurance Shaffer is an equal opportunity employer and will give consideration to all qualified applicants without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
    $38k-68k yearly est. Auto-Apply 60d+ ago
  • CDL Route Delivery Driver

    Primo Brands

    Columbus, OH

    Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets. $3,000 SIGN ON BONUS CDL Route Delivery Driver - Columbus, OH 1st Shift: Monday through Friday (some Saturdays as needed) Compensation: $61,160 / Year, paid bi-weekly (with CDL) Benefits: Medical, prescription, dental, vision, life and disability insurance, 401(k) with match, company discounts, paid vacation, and much more! Responsibilities: Safely operate a commercial vehicle and diligently perform all duties in a safe manner, including vehicle inspections. Efficiently manage customer base within established route with an average of 50+ stops per day. Use application based handheld system to key transactions and manage customer data. Manage inventory and balance daily route activities. Complete service calls and resolving customer issues to help develop relationships with our customers. Protect company assets, including collection of equipment and customer payments. Identify opportunities to acquire new long-term customers to support route growth and ability to upsell our current products. Qualifications: Must be 21 years of age or older. CDL Class B license Ability to adhere to Primo Brands Motor Vehicle Policy. Ability to meet ongoing federal DOT physical requirements and testing. Basic computer/data entry skills and math abilities. Customer service & some sales experience preferred. Must be able to safely lift bottles and equipment weighing up to 60 lbs. Ability to climb stairs. Some traveling required based on company needs. Primo Brands' established portfolio includes billion-dollar brands Poland Spring and Pure Life , premium brands like Saratoga and Mountain Valley , regional leaders such as Arrowhead , Deer Park , Ice Mountain Ozarka , and Zephyrhills , purified brands, Primo Water and Sparkletts , and flavored and enhanced brands like Splash and AC+ION . Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come. Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.
    $61.2k yearly 4d ago
  • SECRETARY 2

    Franklin County, Oh 3.9company rating

    Columbus, OH

    Employee relieves supervisor of non-route administrative tasks. The employee will help and provide support to the Maintenance and Facilities department. The employee will help the agency achieve CFSR Standards and help ensure services delivery that focuses on safety, permanency and well-being for families being served by the agency. * Employee acts as liaison for supervisor by researching and responding to inquiries and requests from staff, callers and visitors; oversees and schedules services; furnishes information and explains procedures to staff, public or other departments; advises and supplies information to obtain contracts for needed services relative to facilities and equipment; assists with obtaining contracts and places service calls on agency office equipment; distributes, issues and tracks keycards. * Provides clerical support to department managers and supervisor; transcribes, composes and produces memos, letters statistics, spreadsheets data and forms as requested for the department. Scans documents and maintains logs of information electronically. Provides clerical support for processing invoices and payment. * Provides clerical support in Agency Enterprise Resource Planning (ERP), adding information to the system, running reports from the system, scanning information to long-term storage and other duties as needed. * Oversees specialized data storage and retrieval systems for the Department, including Gov Deals; generates up-to-date reports of account expenditures and balances; reports budget information to department manager, e.g., potential overruns, total expenditures, etc.; obtains and maintains information from various sources and prepares reports including equipment and vehicle inventories, records of building and vehicle maintenance performed, log of keys assigned, vendors lists, etc.; prepares requests for business cards; enters invoices for payment; generates log of work orders, including dates received and completed, man hours, materials, costs, work description, and schedule of work orders; manages loaning of agency vehicles. * Prepares work orders and provides appropriate referrals; maintains filing system; maintains physical plant and equipment perpetual inventory records; processes Federal Express mailings; facilitates departmental staffing coverage; coordinates staff coverage and schedules relief for various sections within the Department, including storeroom and mailroom services; oversees and/or provides backup coverage for other department responsibilities including photocopying backup, certified mail processing backup, sorting mail and running postage meter. Processes all invoices and obtains approvals for exterminating services; gathers required waivers for exterminating and coordinates scheduling of services. * Performs other related duties as assigned. * Ability to calculate fractions, decimals, and percentages and to read & write common vocabulary plus 10 mos. exp. as Typist 2, 8mos. exp. as Technical Typist or Stenographer 2 * Or 4 mos. exp. as Secretary 1 (or 1 yr. exp. performing like duties) * Or diploma in secretarial technology or associate degree in secretarial science. For positions requiring manual dictation - 72 weeks high school training or 4 courses at college level in shorthand and/or speedwriting (or 2 yrs. exp.); or equivalent. * High school graduate plus minimum of 3 yrs. clerical exp. * Typing speed of 50wpm * Business school/college may be substituted for 1 year of required experience; knowledge of Microsoft Word, Outlook, Excel, and Internet Browsers * General knowledge of office administration and facilities management Monday-Friday, 7am-4pm
    $29k-37k yearly est. 33d ago
  • Business Insurance Client Manager - Commercial Lines

    The Jones Co 4.5company rating

    Remote job

    Career Opportunity - Business Insurance Client Manager If you are looking for: An employer that provides tremendous growth and invests in your learning A professional work environment where teammates are supportive and accountable An opportunity to teach new tools and technology to your clients and community Standard working hours, with options for remote work and flexible schedules A competitive salary with outstanding benefits A family-oriented employer that has been in business for over 60 years Then we should talk, because we are always looking for: Self-motivated individuals with an “old-fashioned” work ethic and positive attitude Someone with a proven ability to support and potentially lead a team A quick learner who can grasp new concepts & ideas in a fast paced environment A client-focused professional who is able to listen, communicate, and teach technology Summary This position is directly responsible for assisting in the production of new accounts and the retention of existing insurance accounts. Provides prompt, efficient, friendly, high-quality service to designated accounts in support of Producer activities. Communicates consistently and positively with clients to reinforce our “Client-first” service philosophy. Builds and maintains good relationships with clients and office staff. Follows agency established procedures and guidelines to perform assigned duties. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications 2 years insurance experience NC Department of Insurance Property & Casualty License OR ability to obtain license within the first 30 days of employment Knowledge, Skills, and Abilities Ability to discuss, support, and sell insurance products in states where the agency functions. Ability to use personal computer, calculator, agency automation system, and proficiency in various software programs, including but not limited to Microsoft Office (Word, Excel and Outlook) Applied EPIC, etc. Must have excellent communication skills; written and verbal. Must be an assertive self-starter with the ability to influence others. Must excel at being client focused and able to work in a team-oriented environment Should have demonstrated effective presentation skills through both verbal and written communication Supervisory Responsibilities May have some supervisory responsibilities as the business grows. Essential Functions Gathers information and risk management recommendations for new business/renewals Works closely with Producers on new prospects to maximize success Conducts periodic service calls for designated accounts Involves Producer and/or Management on claims, payment problems, loss control, and renewals Performs special projects at the request of designated clients upon approval of manager Maintains a concern for timeliness and completeness when interacting with clients, agency and company personnel to minimize potential for errors & omissions claims Completes applications for designated renewal business and analyzes renewal process with Producer to have a common understanding Receives phone calls and office visitors requesting quotes, changes to existing coverage and/or new policies. Completes changes/requests within 24 hours of receipt Reviews existing accounts to determine if additional lines of insurance should be solicited and does so by mail email and/or phone prior to renewal Receives and reviews all terminations and cancellations to determine action Handles premium collection through form letters and requests cancellation of policies when necessary Follows up on outstanding claims and provides assistance in their resolution Monitors audits done by carriers and manages the Agency's handling of these audits Maintains continuing education as needed for insurance license Maintains appropriate professional insurance designation (CIC, CISR, or CPSR) Performs other functions as assigned by management Physical Demands This is primarily a sedentary role; however, some filing is required, which would require the ability to lift files, open filing cabinets and bend or stand, as necessary. Work Environment This job operates in a clerical, office setting. This position routinely uses standard office equipment such as computers, phone, copier, filing cabinets and fax machine. Travel Occasional travel may be required. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time. We are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $60k-89k yearly est. Auto-Apply 60d+ ago
  • Managed IT Help Desk Tier 1

    Dex Imaging 3.7company rating

    Remote job

    DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people. Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities: Examples of key duties are interpreted as being descriptive and not restrictive in nature. Identifies, diagnoses, and resolves any assigned support requests Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system Provides one-on-one end-user problem resolution over the phone Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements On-going self-training to preserve professional skillsets required to perform job duties Provide after-hour support for clients during scheduled on-call rotation Assist in Managed IT Projects as instructed by Project Team Manager Assists in creating materials/documentation for end-user frequently asked questions (FAQs) Train users on network login, printing, accessing network shares, printing, scanning and software applications Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues Takes ownership of tasks and follows through to ensure complete resolution Takes a personal interest in, and responsibility for, quality of work performed, or work associated with Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members Provide accurate time estimates for how long a task will take to complete Understand that the success of individuals is measured by the success of their teams Qualifications: Excellent verbal and written communication skills 1-3 years experience providing IT support to end users Managed IT Services experience desirable Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365 Experience leveraging PSA ticketing system and RMM tools for remote management Certifications such as CompTIA A+ are desirable Work Week Format: Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC) Remote Work Schedule varies based on scheduling and approval by Service Manager Lunch schedule varies on team availability and is limited to one hour Attendance to training or called meetings is mandatory Mandatory on-call rotation schedule as required
    $31k-40k yearly est. Auto-Apply 49d ago
  • Senior Technical Business Analyst - Atlanta, Georgia

    AHU Technologies Inc.

    Remote job

    Job Description: Short Description: Acts as a liaison between the IT organization and the business partner. Analyzes business issues, defines requirements, and explains complex data flows to a wide range of audiences. Complete Description: The state of Georgia is dedicated to modernizing our court operations by building a Case Management System that will increase consistency and efficiency and streamline the administration of justice for all citizens. The purpose of the project is to build a Case Management System that will be a modern statewide, secure, digital, cloud based, case management system that interfaces across multiple courts, with a variety of existing databases, and reporting systems. The administrative agency of the Georgia Supreme Court, will be partnering with Suppliers to implement this court case management system for Georgias courts. Acts as a liaison between the IT organization and the business partner. Analyze business issues, define requirements, create screen designs, and recommend automated system controls and protocols to solve organizational information issues. Determine operational objectives, gather information, and evaluate output requirements and formats. Work closely with end users to analyze, define, model, and document systems requirements. Identify project milestones, phases, and elements, and keep the team within timeline and budget. Construct workflow charts and diagrams, study system capabilities, and write specifications. Develop organizational change management framework and conduct user acceptance testing. Creates and maintains end-user documentation (e.g., user guides, process flow charts, training materials) and delivers training RESPONSIBILITIES: Works on multiple projects/applications as a project team member. Considered a subject matter expert for several projects/applications. Works on projects of moderate to high complexity within one or more development environments. The Senior BA works with both software developers and business customers to ensure that the business needs are being met by the systems being built, changed, enhanced or purchased. Responsible for identifying and communicating business needs for multiple/complex software solutions by translating these needs into functional and non-functional requirements used by software developers, usually in the form of a formal requirements document. Responsible for the elicitation, analysis and documentation of multiple customers' business requirements for assigned projects/applications. Responsibilities include, but may not be limited to, the following: Participates in and facilitates customer meetings as well as project team meetings. Participates in project team meetings during all phases of the Software Development Lifecycle (SDLC). Serves as a liaison between the business partners and the development team to provide technical solutions to meet user needs. Utilizes requirements elicitation techniques, such as facilitated sessions, workshops, interviews and shadowing to elicit requirements from customers, users and stakeholders. Develops, writes and communicates business and functional requirements and produces requirements documentation, which includes use case narratives, use case diagrams, functional and non-functional requirements. Ensures that resulting business requirements are thorough and accurate. Articulates data flow concepts, explains the purpose and impact of data movement, and answers questions from both technical experts and business users, ensuring a shared understanding of the data landscape. Creates and maintains Screen Designs, User Story Maps and Process Flow diagrams in Lucidchart Creates and maintains User Stories in JIRA Ability to work in the office 5 days each week. (This is not a telework position). Performs all other duties as assigned. CORE COMPETENCIES Oral and written communication skills Interpersonal, consultative and facilitation skill Critical Analysis Skills Problem Solving Skills Technical Awareness Management and Leadership Skills Knowledge of the business area that they support, including a solid understanding of the customers existing business processes and how new technology might support, change or enhance those processes AGENCY SPECIFIC QUALIFICATIONS: Minimum Education/Experience: Bachelor's degree in computer science or information systems or proven equivalent work experience, AND a minimum of three (3) years of demonstrated, hands-on experience working on diverse data integration projects, AND two (2) or more years experience in: advanced level use, evaluation and implementation of appropriate tools for requirements elicitation and documentation, integration, and user acceptance testing, AND advanced knowledge of requirements elicitation techniques, business modeling and use case design concepts, information systems and software development life cycles AND Experience defining API service calls which includes the ability to define the format and content of both incoming requests and outgoing responses for API endpoints Experience collaborating closely with API developers to ensure the defined APIs meet functional and non-functional requirements Experience creating clear, concise, and comprehensive data flow diagrams Ability to explain complex data flows to a wide range of audiences using diagramming tools to visually represent data movement, transformations, and storage across various systems Preferred Qualifications: (Preference will be given to candidates who demonstrate some or all of the following skills/experience): Experience working in state or local government, specifically in roles dealing with the Georgia Criminal Justice System Advanced level experience in software development methodologies, like Agile, Scrum and Waterfall Project management certification (PMP) through the Project Management Institute/ITIL foundational certificate Experience with LucidChart Experience with JIRA Skills Matrix IT Business Analyst Experience Experience in software development methodologies, like Agile, Scrum and Waterfall Experience collaborating closely with API developers to ensure the defined APIs meet functional and non-functional requirements Experience creating clear, concise, and comprehensive data flow diagrams Identifying and gathering business and functional requirements for complex software solutions Experience working as a liaison between the business partners and development teams to ensure that technical solutions meet the business needs Experience working with Lucidchart to create process flows, screen designs and user story maps Experience working in state or local government, specifically in roles dealing with the Georgia Criminal Justice System Ability to travel 10% to meet with stakeholders and gather requirements. This is a remote position.
    $95k-126k yearly est. 17d ago
  • Talent Advisor

    Surge Careers

    Columbus, OH

    Surge Staffing is seeking a Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately. Entry Level Customer Service / Sales Staffing experience preferred Must be flexible with their schedule. PRIMARY FUNCTIONS & RESPONSIBILITIES: Deliver superb customer service to clients and temporary associates Must have at least 1 year of sales experience Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner Recruit, conduct interviews and follow-up with candidates and temporary associates Successfully and strategically match employee skill sets to customers' hiring needs Assist in the development of business leads & retention of current clientele Act as a professional and reliable liaison between temporary associates and clients Maximize billable hours to increase market share and branch profits Perform a variety of administrative tasks that support the overall mission of quality performance. Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers Present customers with additional Surge Staffing products and services Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel QUALIFICATIONS: High school diploma required; or equivalent work experience/education greatly preferred Must have sales experience at least 1 year Staffing experience preferred Previous experience in a supervisory or leadership role a plus; staffing industry experience strongly preferred Previous experience in sales, human resources, or a service industry recommended Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet Ability to travel to various locations and customer sites as needed; reliable transportation a must Ability to work effectively and efficiently independently as well as in a group setting Sales-minded, team-oriented and exceptionally calm under pressure EQUAL OPPORTUNITY EMPLOYER: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ProfessionalStaffing@surgestaffing.com. IND1 Job Type: Full-time
    $52k-92k yearly est. 60d+ ago
  • Biomedical Technician 1

    Gehc

    Remote job

    SummaryThe Biomedical Technician will respond to service calls within a hospital or healthcare system in Illinois. You will evaluate, diagnose, and perform repair and planned maintenance on biomedical equipment, providing service excellence to drive customer satisfaction. This role requires the candidate to work onsite at our customer location(s). To provide onsite customer support, candidate needs to be willing to work in Lake Forest, IL. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description Responsibilities : Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections. May assist more experienced technicians on basic and more complex repairs/resolution. Effectively communicate and partner with teammates and colleagues. Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation. Maintain daily communications with customers as directed, to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction. As instructed, implement GE/customer facility contract and supports business goals/objectives. Work as a member of local team to provide efficient service delivery to all accounts within the assigned area. When trained, able to share on-call responsibility. Document all repair actions and submit reports/summaries according to schedule. Ensure proper care of spares, tools, and test equipment, and ensure calibration. Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction. Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM. Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements. Qualifications : Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 2+ years of experience servicing electrical, electronics, IT or mechanical equipment. Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).. Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception. Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary. Quality-Specific Goals: Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. Complete all planned Quality and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization. Ensure all work orders, vendor service reports, time and expense reports, PM activities, purchase orders, and other duties are documented in an accurate and timely manner. Ensure all test equipment is tracked and 100% calibrated on time. #LI-ER1 #LI-Onsite We will not sponsor individuals for employment visas, now or in the future, for this job opening. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $53,680.00-$80,520.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes
    $53.7k-80.5k yearly Auto-Apply 24d ago
  • Customer Support Specialist (Technical)

    Peraton 3.2company rating

    Remote job

    Responsibilities Peraton is seeking a Customer Support Specialist ("CSS") to join our team of qualified and diverse individuals on our Department of State (DOS) Bureau of Diplomatic Technology (DT) Consular Affairs Enterprise Infrastructure Operations (CAEIO) program. CAEIO provides IT Operations and Maintenance to modernize the legacy networks, applications, and databases supporting consular applications and services globally. The CSS will be a member of the Service Desk team. A part of the CA Service Center, the Service Desk is the first and central customer service point for all service events related to the CA IT infrastructure environment. Therefore, a primary Service Desk objective is to provide superior and professional customer service and Tier I support to the CA/CST internal user community. Service Desk team members work closely with CAEIO colleagues, DOS leadership, and other stakeholders to monitor Service Desk shift performance, provide incident intake processing oversight, and ensure timely incident escalation. Responsibilities * Provide remote troubleshooting support for proprietary software, desktop, network, and mobile device issues (incidents), and customer requests (for example, password resets) via multiple support channels (phone, email, chat, and ticket queue). * Make outbound service calls to customers (returning voicemails, providing status updates/follow-up, gathering more information). * Resolve issues using Knowledgebase articles. Contribute to new Knowledgebase articles by providing documentation for new solutions to issues. * Comply with all government policies, procedures, and timelines for ticket escalation and resolution to ensure the program meets SLAs/SLOs. * Attend Shift Turnover meetings at the beginning and end of each shift, providing ticket data for the end-of-shift meeting. * Maintain communication with the government customer and other support team members. * Disseminate policy and SOP changes to shift team members. * Monitor the ticketing system (ServiceNow) dashboards to track tickets pending assignment, impact assessment, a response back to the caller, and aged tickets pending updates. * Draft and send scheduled deliverables at the end of the shift. * Be familiar with all Service Desk roles and responsibilities to back up colleagues when necessary. * Demonstrate flexibility and eagerness to take on challenges by performing tasks not listed above. Core Work Schedule: Second shift, approximately 3:00PM - 11:30PM, Monday-Friday. Exact hours to be established by site lead. Work Location: 44873 Falcon Place, Suite 150, Sterling, Virginia 20166 The individual must complete a 12-week New Hire Training Program, which is held Monday through Friday from 7:00 AM to 3:30 PM in Sterling, VA. After completing the training program, the individual will work their assigned shift in Sterling four days per week, except for those who work Saturday and Sunday. With manager approval, the individual can work remotely the other day(s). The number of days the individual works onsite is subject to change based on government/program requirements (for example, surge support might require the individual to be in the office five days per week). Qualifications Basic Qualifications * U.S. citizenship and active SECRET Government Security Clearance. * 1 to 3 years of help desk/service desk experience. * Ability to document ticketing information accurately with minimal errors and/or rework. * Ability to work independently, achieve productivity goals, and manage one's time. * Strong written and verbal communication skills. * Attention to detail and a can-do attitude. * Must be able to work on site. Desired Qualifications * Comp TIA A+ Certification * ITILv3 or ITILv4 Foundation Certification * Microsoft IT Support Certification or HDI SCR * Experience using Remedy or ServiceNow CRM * Experience supporting the Department of State IT environment Education and Experience: High school diploma (or equivalent) and 6 years of experience; Bachelor's degree and 2 years of experience. Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
    $51k-82k yearly Auto-Apply 17d ago
  • UPS Service Manager / Operations Manager

    National Power 4.4company rating

    Remote job

    We are seeking an experienced UPS Service Manager to lead and oversee service technicians responsible for the installation, maintenance, and operation of uninterruptible power supply systems ranging from 8kW to 1MW+ capacity. This role requires advanced technical expertise in power systems, strong leadership and business management skills, and the ability to manage complex electrical infrastructure operations while driving business growth and customer satisfaction across multiple territories. Essential Duties and Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned. Technical Leadership Provide technical guidance and support for complex installations and maintenance scenarios Review and approve major project proposals, technical specifications, and service recommendations Ensure quality control standards are maintained across all service activities Oversee warranty management and manufacturer relations for all UPS equipment brands Stay current with emerging technologies and industry best practices in power systems Manage technical documentation, service records, and compliance reporting Team Management & Development Supervise, mentor, and develop a team of UPS technicians and electrical specialists Coordinate work schedules, resource allocation, and project timelines for multiple concurrent installations and service calls Design and conduct comprehensive training programs on UPS technology, safety procedures, and industry best practices Review, approve, and quality-check all technical work performed by team members Lead, mentor, and develop multiple service teams including Lead Technicians, Senior Technicians, and support staff Recruit, hire, and onboard qualified technical personnel to support business growth Establish performance metrics, conduct regular performance reviews, and implement improvement plans Design and oversee comprehensive training and certification programs for all technical staff Foster a culture of safety, technical excellence, and customer-first service delivery Manage succession planning and career development pathways for team members Required qualifications 8-10 years of progressive experience in UPS systems, power electronics, or electrical services industry 5+ years of management experience leading technical teams Proven experience with both single-phase and three-phase UPS systems (8kW to 1MW range) Expert knowledge of UPS systems, power electronics, battery systems, and electrical distribution across single-phase and three-phase applications Experience with static transfer switches, power distribution units, and monitoring systems UPS manufacturer certifications (APC, Eaton, Schneider Electric, etc.) highly desirable Working Conditions Primarily field-based work at customer facilities Occasional after-hours and emergency call-out availability required Travel to various customer sites within assigned territory Work in industrial environments including data centers, hospitals, manufacturing facilities Exposure to electrical hazards requiring strict adherence to safety protocols The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.) Frequently work near moving mechanical parts Physical Demands: Lifting and carrying heavy objects, up to 75lbs, will be required. Ascending or descending ladders, scaffolding, stairs, ramps and the like using feet/legs and/or hands/arms. Seizing, holding, grasping, turning, or otherwise working with hand(s). Entering text or data into a computer or other machine by means of a keyboard. Pushing/pulling may involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides. Moving about on hands and knees or hands and feet to enter restricted spaces. Use of one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to pedals, buttons, levers, and cranks. Clarity of vision (i.e., working with small objects or reading small print), including use of computers. Sitting for long periods of time may be required. Sometimes moving about on hands and knees or hands and feet to enter confined spaces. Compensation Competitive salary. We are a performance-based company and pay will ultimately reflect the employee's productivity and overall performance. Three weeks of paid vacation after 90 days (first year is pro-rated based on start date) Up to 9 paid company holidays Paid sick time Company-paid Life Insurance ($75,000) Company-paid Short-term and Long-term Disability Insurance Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company. 401(k) retirement savings plan with company matching Health Savings Account (HSA) Flexible Spending Accounts (FSA) Additional Info: Criminal background checks and pre-employment drug screens are required. Must be able to pass a Department of Transportation physical examination. This is a remote position and will require the employee to work from home. Equal Opportunity Employer: National Power LLC is an Equal Opportunity/Affirmative Action Employer and VEVRAA federal contractor and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identification or any other status protected under local, state or federal laws.
    $40k-54k yearly est. Auto-Apply 60d+ ago
  • HVAC TB Chiller Journeyman Mechanic (un)

    Johnson Controls Holding Company, Inc. 4.4company rating

    Dublin, OH

    About Johnson Controls Johnson Controls is a global leader in building technologies and solutions, committed to helping our customers create spaces that are safe, comfortable, and sustainable. We're looking for talented HVAC professionals to join our growing team in Dublin, OH. Job Overview As an HVAC TB Chiller Journeyman Mechanic, you'll provide expert service on commercial HVAC systems, with a focus on chillers and related equipment. You'll work directly with customers to solve facility inefficiencies, perform commissioning, troubleshooting, and deliver exceptional service that represents the Johnson Controls standard of excellence. Key Responsibilities Perform startup, commissioning, and troubleshooting of HVAC systems Repair centrifugal compressors, steam turbines, and screw chiller components Serve as a trusted advisor to customers, providing solutions and recommendations Develop quotes and identify upselling opportunities to improve facility efficiency Collaborate with local market mechanics on complex projects Document problems, causes, and corrective actions through detailed reporting Travel 10-20% to support branch customers (startup, commissioning, and service) Requirements Union membership or willingness to join the United Association of Journeymen and Apprentices of the Plumbing and Pipe Fitting Industry (AFL-CIO) Minimum 3 years of practical experience with HVAC systems including chillers, AHUs, or rooftop units Strong mechanical troubleshooting skills Universal EPA refrigerant license Valid driver's license and applicable state/local licensing Excellent communication skills (verbal and written) Self-motivated with a passion for continuous learning Commitment to safety in all aspects of work What We Offer Comprehensive training through our Service Technical Academy (STA) Recognition and monetary rewards for certifications Clear advancement opportunities Competitive incentive programs Company vehicle for service calls Tools and uniforms provided Opportunity to work on cutting-edge HVAC technology Collaborative, results-oriented team environment Join our team and help shape the future of building efficiency at Johnson Controls! Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $35k-48k yearly est. Auto-Apply 31d ago
  • React/AWS (IDP) Front End Developer - (Fulltime Remote)

    Teksystems 4.4company rating

    Remote job

    The IDP Frontend Developer is a technical role responsible for designing, building, and maintaining cloud-based solutions and accelerators to support consulting and delivery projects or programs. This individual will work closely with architects and delivery teams to develop robust, secure, and scalable cloud solutions on AWS that drive value for clients and align with enterprise modernization objectives. The role focuses on hands-on technical tasks and solution engineering, with minimal delivery support responsibilities. This role may require occasional travel, such as a kickoff week for a long engagement. Key Responsibilities - Deep experience building React applications to work with AWS serverless backends. - Experience with various user authentication methods and handling tokens for backend service calls. - Basic scripting skills in Bash or Python (the ability to write your own tests and build scripts). - Experience with source code management tools, preferably GitHub, GitLab, or Bitbucket. - Hands-on experience with writing applications for multiple AWS compute environments, including server-based (EC2), containers (ECS, EKS), and serverless (Lambda) - Understanding of observability tools and implementing monitoring solutions in AWS environments. - Strong knowledge of IAM integration and application security requirements in cloud environments. - Experience with cloud native application architectures, including containers, microservices, service discovery, communication patterns, and security. - A basic understanding of the AWS services that support modern cloud native applications, such as API gateways, SQS, SNS, DynamoDB, and RDS. - Ability to quickly learn new technologies and apply them to real-world problems. - Receive requirements from architects and translate solution patterns into high-quality, maintainable code. - Follow best practices, write high-quality code, and employ modern cloud architectures while writing new applications or modernizing existing applications. - Develop, test, and deploy modular accelerator code, where applicable, to streamline project implementation and enhance client value. - Integrate security, networking, and observability features into each component as specified by solution designs. - Participate in code reviews and incorporate feedback for continuous improvement. - Apply flexible application logic and feature enhancements to base patterns from open-source or internal repositories. - Rapidly learn and apply new patterns and technologies to meet evolving solution requirements. Minimum Qualifications - Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent experience). - 3+ years of hands-on experience in cloud development or related technical roles. - 3+ years' experience working with AWS services, including compute, storage, networking, and security. - Excellent communication and collaboration skills for working with architects and other technical team members. - Associate-level AWS certification (Developer certification preferred) Desired Qualifications - Master's degree in Computer Science, Engineering, or a related discipline. - 4+ years of experience in cloud development or solution delivery. - Professional level AWS certification (Solutions Architect, DevOps Engineer, or specialty) - Experience with infrastructure as code using at least one of: Terraform, CloudFormation, Pulumi, or AWS CDK. - Demonstrated ability to author Kubernetes manifests and Helm charts. - Experience implementing automation in production environments using Chef, Puppet, Salt, Ansible, or cloud-native tools. - Familiarity with at least one virtualization technology, such as VMware, OpenStack, or OpenShift Virtualization. - Familiarity with enterprise AWS services such as Organizations, Control Tower, Transit Gateways, and Direct Connect. - Demonstrated success in deploying secure, scalable, and highly available distributed systems. Job Type & Location This is a Permanent position based out of Dallas, TX. Pay and Benefits The pay range for this position is $119600.00 - $179400.00/yr. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Our full-time, internal employment benefits include the following: - Medical, Dental, and Vision- Critical Illness, Accident, and Hospital- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available- Life Insurance (Voluntary Life and AD&D for employee and dependents)- Short and Long-Term Disability- Health Spending Account (HSA)- Transportation Benefits- Employee Assistance Program- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 17, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $119.6k-179.4k yearly 14d ago
  • Physical Security Systems Analyst (CCure 9000)

    Blue Star Partners LLC 4.5company rating

    Columbus, OH

    Job Description Rate: $45 - $50/hr Contract Duration: 3 to 6 Months with possible extension/Contract to Hire Contract Type: W2 (must be authorized to work in the US; no sponsorships or C2C/1099) Job Overview We are seeking a motivated and adaptable Physical Security Systems Analyst to support the maintenance, implementation, and modernization of physical security systems, including card readers, security cameras, backend equipment. This role involves hands-on work with security equipment, troubleshooting, end-of-life replacement strategies, supporting service calls, and assisting the Lead Analyst in critical tasks. The ideal candidate will take ownership of various responsibilities related to physical security technology, standards, and upgrades. Experience with CCURE 9000 and/or Avigilon cameras and equipment is required. Key Responsibilities End-of-Life Equipment Implementation: Assist in replacing and implementing end-of-life security equipment, including cameras, access control systems, and alarm systems. Service and Maintenance Support: Respond to service calls, troubleshoot issues, and ensure consistent operation of physical security systems. Backup for Lead Analyst: Serve as a backup to the Lead Analyst, ensuring project continuity and system oversight during absences. Updating Security Standards: Support the update and maintenance of security system standards and documentation to align with current technology and best practices. Technology Development and Testing: Evaluate, develop, and test new physical security technologies, participating in proof-of-concept testing to identify deployment suitability. Site Implementation Assistance: Provide on-site support for new technology implementations and equipment upgrades. System Audits and Labeling: Conduct equipment audits (physical and software-based), label devices, and replace batteries where needed. Documentation and Reporting: Maintain detailed records of installations, upgrades, audits, and services; contribute to reports on equipment health and project status. Collaborative Engagement: Work with Facilities, Security, IT teams, and integrators to support project timelines and execution. Security Operations Center Support: Ensure alarm data reliability and assist in refining configurations for improved responsiveness and reduced false notifications. Emergency Support: Provide ongoing support during outages, patches, and system changes to maintain system availability. Equipment Refresh Planning: Participate in the annual equipment refresh cycle to prioritize and replace outdated equipment. Vendor and Manufacturer Liaison: Coordinate with vendors for support, warranty claims, training, and troubleshooting. Continuous Improvement: Develop and refine training materials, quick reference guides, and documentation for internal use. Site Security Coverage: Conduct site walks, audits, and evaluations to ensure proper security coverage, offering recommendations and assisting with best practice implementations. Qualifications Education: Associate's or Bachelor's degree in Information Technology, Cybersecurity, or a related field, or equivalent work experience. Experience: 2-4 years of experience in physical security systems, access control, surveillance, or a similar field. Technical Skills: Expertise with physical security technologies (e.g., CCure 9000, Avigilon). CCure 9000 certification is required. Ability to troubleshoot technical issues effectively. Additional Skills: Strong organizational and documentation abilities. Willingness to travel to various sites as needed. Effective communication and teamwork skills. Preferred Skills Knowledge of security systems such as Avigilon or Software House. Experience with service integrators (e.g., PSI, SDI). Familiarity with updating and implementing security standards. Ability to work proactively and independently in a fast-paced environment.
    $45-50 hourly 22h ago
  • Building Engineer

    Arizona Department of Administration 4.3company rating

    Remote job

    ARIZONA DEPT OF ADMINISTRATION Delivering results that matter by providing best in class support services. Building Engineer Job Location: General Services Division (GSD) 501 N 24th St, Phoenix, AZ 85008 Posting Details: Salary:Up to $49,524 10% shift differential Shift: Wednesday to Saturday - 9PM to 7:30AM Grade: 19 Open Until Business Needs Our Met Job Summary: The Arizona Department of Administration (ADOA), General Services Division (GSD) is seeking a skilled and proactive Building Engineer to join our team, specifically supporting the Arizona State Hospital (ASH) facilities. This critical role is responsible for the day-to-day maintenance, repair, and efficient operation of all building systems and equipment within ASH Hospital. The Building Engineer will be the primary point of contact for service calls, ensuring all maintenance and repair requests are handled as efficiently as possible. Key responsibilities include coordinating and completing all work requests, assigning priorities, and delegating tasks to external vendors when necessary, followed by thorough follow-up to guarantee completion. A significant component of the role involves performing corrective and preventative maintenance to maximize the life expectancy of essential equipment. Successful candidates must have a comprehensive, hands-on understanding of plumbing, electrical, carpentry, general maintenance, and HVAC systems. Due to the nature of a hospital environment, this position requires availability to work some weekends and holidays, and to assist with after-hours work as needed. Job Duties: Troubleshoots, maintains, inspects, modifies and repairs building systems - such as but not limited to plumbing systems, electrical systems, overhead doors & gates, fire alarm systems, fire sprinklers, interior & exterior, doors, carpet & tile flooring, drywall & painting, ceiling tiles, lights, emergency systems, door hardware, and elevators Performs periodic general preventative maintenance on the mechanical, electrical, HVAC, and plumbing systems, which involves normal lubrication, adjustments, cleaning, replacement of consumable parts (such as filters, indicator lights), and periodic testing of the equipment Utilize computerized maintenance management system for work orders, parts orders, updates, and completion data. Able to work day/night shift and weekends to support 24x7 operation Must be able to work in a team environment and demonstrate excellent customer service skills. Interact with customers from beginning to completion of each work order. Interacts with contractors to schedule, assist, and ensure on-time completion of contracted projects Explore and seek out any opportunities for improving equipment performance and longevity. Knowledge, Skills & Abilities (KSAs): Knowledge of: Electrical, mechanical, EMS, and HVAC/Stationary Engineering systems, Plumbing, drains, supply water systems OSHA, local & State and Federal codes Read and interpret blueprints, schematics, and ladder diagrams Current construction principles, methods, and techniques Good understanding of CMMS (Computerized Maintenance Management System) systems and how to use them Skills in: Estimating time and material requirements for work projects. This includes cost analysis of repairing existing equipment versus replacement with new equipment Installation, repair, and maintenance of all HVAC systems and assignments common to the trade Effective customer service and communication skills Understanding and interpreting blueprints, schematics, and ladder diagrams Ability to: Diagnose problems/malfunctions in a wide variety of systems and equipment Inspect, service, repair, and install a wide variety of refrigeration equipment, flooring, roofing, ceiling, fire alarm, electrical switches, and misc building items Effective oral and written communications Maintain records/prepare reports Be flexible and adapt to changing priorities Work under pressure Selective Preference(s): Five years previous building operations engineering experience, with emphasis in one or more of the following: electrical, plumbing, mechanical or HVAC Pre-Employment Requirements: Certification for refrigerant recovery (EPA Universal Certification) Valid Arizona driver's license Background and reference check, including a criminal records verification If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Arizona Department of Administration offers a comprehensive benefits package to include: Sick leave Vacation with 10 paid holidays per year Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program) Health and dental insurance Retirement plan Life insurance and long-term disability insurance Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Participation in ASRS Lifetime Benefit Pension Plan after 26 weeks of employment Contact Us: If you have any questions please feel free to contact Christopher Langseth at ****************************** for assistance The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer
    $49.5k yearly 46d ago

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