Jobs that use service delivery the most include service delivery coordinator, field services director, and service delivery manager.
| Rank | Job title | Salary | % of all skills | Job openings |
|---|---|---|---|---|
| 1 | Service Delivery Coordinator | $68,226 | 25% | 32,905 |
| 2 | Field Services Director | $158,461 | 17% | 104,868 |
| 3 | Service Delivery Manager | $102,213 | 16% | 71,475 |
| 4 | Client Engagement Manager | $108,936 | 15% | 85,221 |
| 5 | Account Delivery Manager | $121,018 | 14% | 97,808 |
| 6 | Campus Administrator | $44,444 | 13% | 51,359 |
| 7 | Route Specialist | $42,131 | 13% | 32,873 |
| 8 | County Administrator | $89,338 | 12% | 51,060 |
| 9 | System Service Representative | $36,640 | 11% | 135,380 |
| 10 | Global Service Manager | $109,987 | 10% | 64,998 |
What jobs use Service Delivery the most?
1. Service Delivery Coordinator
How service delivery coordinator uses Service Delivery:
- Review and manage any contractual inquires from branches, patients, referral sources, case managers while monitoring all EDI transmission.
- Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
- Create and develop POS materials used throughout the company.
Most common skills for service delivery coordinator:
- Service Delivery
- Project Management
- Customer Satisfaction
- Customer Service
- Data Entry
- SLA
2. Field Services Director
How field services director uses Service Delivery:
- Segregate application and operations release functions into pre-defined windows to eliminate conflicting implementation schedules and manage dependencies and exceptions across organization.
- Establish service level agreements (SLA) for each of the product offerings.
- Develop KPIs to measure effectiveness of technicians and managers.
Most common skills for field services director:
- Service Delivery
- Inventory Management
- Performance Management
- Employee Development
- Direct Reports
- KPIs
3. Service Delivery Manager
How service delivery manager uses Service Delivery:
- Manage and maintain VCE Vblock, Cisco networking, EMC storage, and VMware server / desktop infrastructure.
- Manage internal global IPVPN network services, comprise of approximately 1.6K routers / switches / Wi-Fi access points.
- Manage the back office PBX for VoIP customers which includes porting of phones and ordering new hardware from 3rd party vendors.
Most common skills for service delivery manager:
- Service Delivery
- Project Management
- Cloud
- Customer Service
- Customer Satisfaction
- Client Facing
4. Client Engagement Manager
How client engagement manager uses Service Delivery:
- Manage multiple SLA's within the agreement.
- Lead the creation of for an iPaaS cloud solution.
- Manage business-proposal development and RFP responses with swift turnarounds and tight deadlines.
Most common skills for client engagement manager:
- Customer Satisfaction
- Client Engagement
- Issue Resolution
- Service Delivery
- Client Facing
- Project Management
5. Account Delivery Manager
How account delivery manager uses Service Delivery:
- Create reporting model and processes and manage team performance toward achieving SLA.
- Deliver account planning and manage end-to-end support delivery for large healthcare account.
- Manage product deployments, data migration and transformation, infrastructure (network connectivity, storage requirements, processing requirements).
Most common skills for account delivery manager:
- Service Delivery
- Customer Satisfaction
- SLA
- Client Relationships
- Cloud
- Escalation Management
6. Campus Administrator
How campus administrator uses Service Delivery:
- Manage CRM and SharePoint systems for online recruiting technology company.
- Develop and oversight of the operating budget.
- Provide oversight of staff, units, and facility grounds.
Most common skills for campus administrator:
- Staff Development
- Restraints
- Service Delivery
- Critical Incidents
- Administrative Review
- Facility Operations Support
7. Route Specialist
How route specialist uses Service Delivery:
- Manage an email account specifically for customers to fill out an RMA request form.
- Develop VIP AS400 knowledge in efforts to lead department efficiency and to become less error- prone.
- Provide logistics support plans for testing workshops to include procurement of essential equipment, inspection of training areas and reservations management.
Most common skills for route specialist:
- CDL
- Service Delivery
- GPS
- System Tools
- NPS
- Customer Issues
8. County Administrator
How county administrator uses Service Delivery:
- Establish operating policies and procedures and attain SNF Medicare certification.
- Re-Establish the QA committee and institute continuous quality improvement activities with resulting impact on the facility's regulatory compliance history.
- Process all source documents, ensuring accuracy, creating invoices using QuickBooks including monthly bank reconciliation.
Most common skills for county administrator:
- County Government
- Service Delivery
- Federal Laws
- Public Works
- Financial Management
- County Services
9. System Service Representative
How system service representative uses Service Delivery:
- Manage all aspects of VPN set up and support for remote users.
- Manage & assist deployments on IBM server, POS, PC & laptop systems.
- Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Most common skills for system service representative:
- Customer Locations
- Preventive Maintenance
- Service Delivery
- Client Satisfaction
- Software Support
- Customer Service
10. Global Service Manager
How global service manager uses Service Delivery:
- Lead day to day ITIL service/operations management and supplier management.
- Manage development and implementation of enterprise sales platform including customer account portals, marketing automation and CRM tools.
- Work closely with QA to develop use cases, review test results, and track bugs.
Most common skills for global service manager:
- Project Management
- Service Delivery
- Portfolio
- Professional Services
- Process Improvement
- Payroll
11. Vice President Of Professional Services
How vice president of professional services uses Service Delivery:
- Manage RFP s, obtain & close pilots, and manage UAT s for highly-unique solution sales.
- Manage telecommunications including recent switch to VOIP phone system.
- Manage computer security framework to ensure organization is compliant with office of human rights regarding HIPAA privacy security controls.
Most common skills for vice president of professional services:
- Service Delivery
- Professional Services Organization
- Financial Services
- Client Relationships
- Customer Satisfaction
- Client Satisfaction
12. Clinical Engineering Director
How clinical engineering director uses Service Delivery:
- Manage front office, marketing, and communication -demonstrated/supervise exercises for patients -Developed instructional packets for home exercise programs
- Assist in IRB and FDA audits and inspections.
- Project management for new equipment and technologies, EMR integration.
Most common skills for clinical engineering director:
- Biomedical Equipment
- Customer Satisfaction
- Service Delivery
- EOC
- Clinical Equipment
- Service Contracts
13. Director, Service Delivery
How director, service delivery uses Service Delivery:
- Manage global delivery operations for cloud services.
- Manage program portfolio and represent organization at PMO level.
- Supervise operations of Medicaid manage care and third party liability recovery services.
Most common skills for director, service delivery:
- Service Delivery
- Healthcare
- Customer Service
- Project Management
- Patients
- Digital Transformation
14. Infrastructure Service Manager
How infrastructure service manager uses Service Delivery:
- Manage multiple vendor relationships, including contract negotiations, finance oversight, technology and operation requirements and ongoing service level agreements.
- Coordinate all problems, incident and change management initiatives using ITIL best practices.
- Balance via redundant Citrix NetScalers.
Most common skills for infrastructure service manager:
- Metrics
- Project Management
- Service Delivery
- Infrastructure Services
- Cloud
- Provisioning
15. Business Services Vice President
How business services vice president uses Service Delivery:
- Manage a portfolio of inpatient and outpatient products market to major academic medical centers, community hospitals and nursing homes.
- Develop strategic plan, ROI goals, and incentive plans.
- Develop a pipeline of key relationship sources for business opportunities that include the bank's branch network and CPA's.
Most common skills for business services vice president:
- Business Services
- Service Delivery
- Financial Statements
- Financial Analysis
- Business Development
- Shared Services
16. Manager, Information Technology/Communications
How manager, information technology/communications uses Service Delivery:
- Manage operational and escalation/incidents of core services including connectivity, applications and services host in both cloud and legacy bare-metal environments.
- Oversee and assist with the creation of on-line learning tools (WBT, Intranet educational/reference tools, etc .).
- Upgrade the entire organization to PC base computing, with server data conversion, from a non-Y2K compliant mini-frame environment.
Most common skills for manager, information technology/communications:
- Intranet
- Communications Strategy
- Service Delivery
- Employee Engagement
- SharePoint
- CIO
17. Vice President Technology Services
How vice president technology services uses Service Delivery:
- Manage professional services, custom software engineering, production services, QA and NOC.
- Drive scrum ceremonies, manage artifacts, provide guidance to teams that promote collaboration/ productivity, identify and address dependencies/ impediments.
- Create QA and customer care departments and procedures.
Most common skills for vice president technology services:
- Technical Service
- Strategic Direction
- Service Delivery
- Business Development
- R
- Architecture
18. Regional Program Director
How regional program director uses Service Delivery:
- Establish and manage the mid-Atlantic regional office of a privately own legal education company that provide educational services to law students.
- Provide general oversight of a drug court program, day treatment program and detention center.
- Negotiate network contracts with healthcare facilities, physician groups, and ancillary providers utilizing various reimbursement methodologies and risk sharing arrangements.
Most common skills for regional program director:
- Rehabilitation
- Oversight
- Service Delivery
- Medicare
- Social Work
- Mental Health
19. Delivery/Program Manager
How delivery/program manager uses Service Delivery:
- Manage cross-functional teams including global communications, product/parts replacements, logistics and hardware fulfillment, warranty, and escalations.
- Develop and institutionalize a service catalog and delivery model for a global infrastructure services team.
- Direct information technologies including infrastructure, applications, security, monitoring, storage and restore/backup to deliver client projects as required.
Most common skills for delivery/program manager:
- Project Management
- Program Management
- Service Delivery
- Portfolio
- Infrastructure
- Cloud
20. Service Manager/Senior Technician
How service manager/senior technician uses Service Delivery:
- Utilize the CRM tool to track and manage current projects in addition to prospective client progress.
- Manage incident resolution and SLA compliance management
- Manage telecom vendors for network development, project implementations and support activities.
Most common skills for service manager/senior technician:
- Project Management
- Infrastructure
- Service Delivery
- Service Management
- Technical Support
- ITIL
Other skills
- SAN career
- SAS career
- SCADA career
- SCCM career
- SCI career
- SDLC career
- SEO career
- SIEM career
- SLA career
- SMAW career
- SME career
- SMEs career
- SMT career
- SOX career
- SPSS career
- SQL career
- SQL Server career
- SQL Server Analysis career
- SR career
- SSRS career
- STARS career
- SVP career
- Safety Audits career
- Safety Checks career
- Safety Committee career
- Safety Equipment career
- Safety Guidelines career
- Safety Hazards career
- Safety Inspections career
- Safety Issues career
- Safety Planning career
- Safety Policies career
- Safety Procedures career
- Safety Program career
- Safety Regulations career
- Safety Rules career
- Safety Standards career
- Safety Training career
- Sailors career
- Sales Associates career
- Sales Floor career
- Sales Growth career
- Sales Management career
- Sales Objectives career
- Sales Operations career
- Sales Performance career
- Sales Presentations career
- Sales Process career
- Sales Professionals career
- Sales Proposals career
- Sales Strategies career
- Sales Strategy career
Updated December 28, 2023