Post job

Technical Service jobs near me - 378 jobs

  • Senior Project Manager

    The Shelly Company 3.8company rating

    Columbus, OH

    About the Company The Shelly Company, a CRH company, is a vertically integrated supplier of aggregates, asphalt, ready mix concrete and paving services throughout the state of Ohio. Our commitment to quality drives us to use the most modern, efficient and environmentally friendly technology in our industry. The Shelly Company is known throughout the industry for innovation, quality and for our commitment to safety. About the Role Reporting to the VP Technical Services, the Senior Manager will oversee a portfolio of strategic projects within the company as well as a team consisting of a project engineer and capital project coordinator. The position will be responsible for the following responsibilities, but not limited to; developing, budgeting, proposing, executing, and managing all aspects falling within the scope of each project. Responsibilities Adhere to all CRH, OSHA, and MSHA rules and regulations and wear proper safety equipment on plant grounds. Supports and helps oversee all aspects of projects. Ensures project site safety and environmental compliance. Works with assigned corporate / site HSE professionals and assures that assigned contractors for projects conform to required health and safety procedures and practices, with a focus on risk assessment. Supports and helps lead the project from concept design to feasibility phase, up to execution, following the project life cycle. Develop the project's budget, schedules, milestones, pre-established contracts, and work quality in collaboration with other key stakeholders. Provides overall strategic governance for projects by establishing processes and tools used for project delivery, establishes methodologies to set quality targets to assess project results and maintain a project risk matrix. Sets deadlines, assigns responsibilities, monitors execution, and summarizes the progress of each project. Oversees the Project(s) through Concept, Feasibility and Execution stages of the life cycle and is responsible for maintaining and updating company implemented tools. Collaborates with Engineering, Procurement, Operations, and other teams within the CAPEX project team. Work closely with the CAPEX project team to manage an overall project schedule and the project progress. Responsible for foreseeing typical issues surrounding schedules, construction, project costs and proposing improvements and cost savings for current and future projects. Develop a thorough document control process (cost management, construction drawings, etc.). Develop a rigorous communication and reporting process (accurate and timely information in a transparent manner) across the entire organization. Collaborate with AMAT National Performance Team, Steering Committee, and other key stakeholders for duration of project. Is present on-site and performs field supervision at the location for extended periods of time managing the site construction team up to commissioning and start-up. In charge of developing the monthly project progress report, and leads the presentation to the Project Capex team and to the Executive/Steering Committee. Directs the activities of the project support staff and ensures that project decisions are in line with the overall strategy. Adopts a process for managing capital risk such as change in scope, material delays, safety or quality concerns, change orders, etc. Adopts a process for tracking and documenting lessons learned for the purpose of improving future performance. Promote the deployment of the latest technology to improve efficiency and reduce carbon emissions. Prepares reports for Division CAPEX Steering Committee on a frequent basis regarding status of project(s). Utilize demonstrated best industry practices, techniques, and standards throughout the project execution. Perform other job responsibilities as assigned by management. Qualifications Bachelor's degree (B.S. or B.E.) from four-year college / university or equivalent experience. Engineer and / or Project Management Professional (PMP) preferred but not required. At least 10 years' experience in supporting and / or managing projects in mining, heavy construction and / or process industry. Proven experience and leadership in managing multiple CAPEX projects preferred. Experience in building trust and coaching a diverse team of business leaders. Strong ability to gain trust and create alignment across the organization to help drive project execution. Required Skills Strong values and high standards of ethics, integrity, and trust. Proficient in English written and verbal communication skills. Ability to read, write and understand warning labels, instructions, signs, etc. Ability to understand engineering drawings and associated calculations. Surveying experience with total station, GPS systems accessories a plus. Knowledge of advanced computer skills including Microsoft Office Products, Excel, PowerPoint, Project, AutoCAD, and structural analysis software. Ability to create and manage large construction budgets. Strong financial, analytical, and problem-solving skills. Strong negotiation and project management skills are important. Business acumen in manufacturing, distribution, and/or construction operations. Strong action orientation and drive for results. Strong oral/written communication, presentation, and listening skills. The ability to deal with ambiguity and facilitate change. The ability to lead effective teams. Preferred Skills Travel 25%+/-. Must be 18 years of age or older. Must pass pre-employment drug screen and criminal background check. Strict adherence to safety requirements and procedures as outlined in the Employee Handbook. Individuals must wear personal protective equipment (PPE) in designated operations and production areas as stated by OSHA and/or MSHA. Protective equipment that may be required, but not limited to, for this position is: Safety Glasses, Safety (hard toe) Shoes, and Coveralls. Compliance with all OSHA and/or MSHA regulations. Pay range and compensation package Highly competitive base pay. Comprehensive medical, dental and disability benefits programs. Group retirement savings program. Health and wellness programs.
    $79k-108k yearly est. 4d ago
  • CAPPS STARR Business Analyst

    Allied Consultants, Inc. 4.4company rating

    Remote job

    Allied Consultants, Inc is a proudly Austin based firm with over 33 years of experience delivering top-tier technical and business professionals within Texas State Agencies. We are currently seeking an experience CAPPS STARR Business Analyst to play a key role within a high-impact technical services team. **Location of job: Remote** Responsibilities The Fiscal Management (FM) and Information Technology (IT) divisions of client's jointly drafted a Request for Offers (RFO) containing the technical and functional requirements for a solution to replace USAS, TINS, and SPA with a Software as a Service (SaaS) product requiring less than twenty-five percent (25%) Customization. The CAPPS STARR RFO was publicly released on April 24, 2024, and a contract was executed between the client and CGI Technologies and Solutions (CGI) on June 30, 2025. Project initiation began in July 2025, with anticipated go-live for USAS/TINS replacement in September 2027 (FY28) and SPA replacement in March 2028 (FY28). The Candidates will be part of the FM Centralized Accounting Payroll/Personnel System (CAPPS) State of Texas Accounting and Reporting Resource (STARR) project team. Work will involve analyzing and understanding CAPPS STARR user requirements; reviewing, assessing, and developing business processes relating to the procured software; supporting Discovery, Configuration & Prototyping sessions; and creating and validating system, interface, and user acceptance testing. Candidates will leverage their extensive knowledge of legacy Texas statewide systems (USAS, TINS, SPA) and prior CAPPS implementation experience to facilitate the transition to the new CAPPS STARR solution. The Candidates will perform the following tasks as a CAPPS STARR Business Analyst: Work with internal business users to evaluate business needs, analyze processes, and document decisions for the procured software. Prepare or receive detailed specifications to describe the sequence of steps that the procured software and interfacing applications must follow including the input, output and logical operations involved. Identify problems and propose innovative solutions. Participate in project management, coordination, planning, and scheduling with client's staff in an Agile environment as needed. Provide system expertise and functional/technical support to other team members by communicating complex concepts clearly, accurately, and effectively both verbally and in writing. Provide functional and technical expertise for legacy mainframe systems, PeopleSoft and/or other ERP modules, as they exist and interface in a highly customized and complex environment. Attend stand-up meetings with developers and business users to coordinate activities. Gather business requirements that will be created as user stories for the procured software. Prepare mockups, charts, diagrams, and tables that depict the present and/or proposed requirements. Review, coordinate and gather historical legacy data for migration into procured software of the IT division's data warehouse, where applicable. Participate in user acceptance testing for the implementation of user stories into production environment. Take ownership of reported issues and complete assigned tasks in an efficient and timely manner reporting progress to the CAPPS STARR project team. Support Discovery, Configuration & Prototyping sessions to ensure the configuration and proof-of-concept scenarios meet the agency's requirements. Assist with the development of internal project plans to schedule, resource, and track development of interface, report, and data conversion activities. Facilitate coordination with the selected CAPPS STARR vendor and client's functional and technical staff. Document "As Is" and "To Be" business processes and functional designs. Support interface development work sessions between CAPPS STARR and legacy systems (USAS, TINS, SPA). Assist with data conversion planning, including reconciliation of financial data between legacy systems and CAPPS STARR. Participate in the development and execution of go-live cutover plans. Support the development of training materials and documentation as needed. Provide post-implementation support to ensure successful adoption of CAPPS STARR. Qualifications Minimum Requirements: 8 years of: Experience/hands on knowledge/concepts/practices/procedures of governmental accounting/budget/payee systems/demonstrated expertise in TX legacy statewide financial systems USAS/TINS/SPA. Interface coordination/testing/data reconciliation between systems 5 years of: Experience in use of PeopleSoft Financials modules (General Ledger, Accounts Payable, Commitment Control, Asset Management, Purchasing) or other CAPPS ERP systems, including configuration, testing, and post-implementation support. Experience as a business analyst or functional lead supporting large organizations in upgrading/modifying a legacy financial system, including demonstrated experience with ERP implementations in the public sector. Experience with business process reengineering and identifying new applications of technology to business problems to make business more effective, including conducting fit/gap analysis sessions. Experience with creating and documenting requirements using Agile and/or other SDLC development methodologies. Experience with unit and system testing, and documenting results. Proficient with the Microsoft Office products, including Outlook, TEAMS, Microsoft Project, Word, Visio, Excel and PowerPoint. 3 years of: Experience with CAPPS Financials implementations or deployments, including supporting agencies through configuration, testing, data conversion, and post-production support activities. Experience with data conversions/migrations legacy systems USAS/TINS/SPA to PeopleSoft or other ERP systems/reconciling financial data/coordinate interface testing between PeopleSoft Financials/TX legacy systems/processing test entries/validating results Experience in project coordination or serving as team lead, module lead, or project manager on complex IT implementations. Experience in providing consultation to business users and technical resources and collaborating and communicating effectively across multiple subject matter groups. Experience with highly complex application security requirements and determining security requirements. Preferred: 3 years of: Experience with PeopleSoft query development, Crystal Reports, nVision reporting, and/or modern business intelligence and reporting tools (e.g., Power BI). 2 years of: Experience serving as Test Mgr/Coordinator for Integration/User Acceptance testing cycles/experience developing/facilitating cutover plans to functional/technical teams/experience with automated test case development tools/methodologies/coordinate go-live Prior experience working with the client on CAPPS-related projects. Knowledge of Software as a Service (SaaS) and/or Platform as a Service (PaaS) solutions and their implementation in governmental environments. Knowledge of JIRA and/or Confluence environment. Knowledge of Microsoft SharePoint. Knowledge of facilitation techniques and experience using them in work groups. 1 year of: Knowledge of Microsoft Visio or other workflow software. Overview At Allied Consultants, we value our consultants and are committed to providing an exceptional experience including: Highly competitive pay rates Local support staff for responsive, personal service Comprehensive benefits package, including: Medical insurance (with employer cost sharing) Life insurance A 401(K) plan with company match Flexible spending through a cafeteria plan Candidates selected for interviews will be subject to a criminal background check and may be required to pass a drug screening, in compliance with federal and state regulations. All offers of employment are contingent upon successful completion of these checks. Allied Consultants is a proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $66k-95k yearly est. 3d ago
  • Parts and Service Technical Advisor- Columbus, OH

    Stellantis Nv

    Columbus, OH

    The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty. Key job responsibilities include but are not limited to: * Provide phone and in-dealership technical assistance * Troubleshoot and solve final repair attempt situations * Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement * Manage dealership technical training requirements * Provide support for C.A.G. / Engineering / proving grounds requests * Recall and Rapid Response (RRT) follow up and reduction * Act as quality feedback liaison Provide dealership consultation on the following: * Repair Service Agreements and facilities inspections * Tools/equipment/facility * Customer experience and improved Fixed First Visit * Repair shop process improvements and proactive business planning with a focus on the customer Basic Qualifications: * Associates Degree in Automotive Technology OR a high school diploma / GED AND automotive trade school certification * Excellent verbal communication skills * 3 + years of experience advising dealerships or in automotive technical service (automotive car repair, certified automotive technician) * Excel in building positive working relationships, customer satisfaction and issue resolution * Self-motivated with demonstrated ability to achieve goals under minimal supervision * Willing to relocate * Required to travel domestically (61-80%), 50% overnight travel Preferred Qualifications: * Bachelor's degree in Business, Automotive Technology, or related field * Dealership experience * ASE certification * Body shop experience Salaried Employee Benefits (US, Non-Represented) * Health & Wellbeing: Comprehensive coverage encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability. * Compensation, Savings, and Retirement: Annual incentives, 401(k) with match, and student loan refinancing. * Time Away from Work: Paid time includes company holidays, vacation, and Float/Wellbeing Days. * Family Benefits: 12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life/Disability and other Insurances. * Professional Growth: Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups. * Company Car & More: Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends. Salary: $80,000 to $122,800, pay will depend on several factors including experience and location of position.
    $80k-122.8k yearly 60d+ ago
  • Organizational Development Specialist-REMOTE

    SRE

    Remote job

    Must be US Citizen and Clearable Do you want to perform work that is impactful to millions of Americans and has a broader global impact? Are you service minded team player who works towards creating solutions for the greater good? We Empower You to Serve! SRE delivers Organizational Transformation Services to the federal Government through Strategy, People, Leadership Development, Coaching, Facilitation, and Organizational Change Management. We underpin this with Project Management, business process improvement, and the use of technology as an enabler. Our mission is to serve our country, our communities, and our employees. Our vision is to make a positive impact on the world by leaving it better off when we leave than when we came. We are seeking professional consultants who share in our mission of service, our vision of leaving the world a better place, and are committed to our values of Integrity, Quality, and Performance. After reviewing the position description, if you feel you are a fit for our organization and possess the required qualifications, we invite you to apply: The Organizational Development Specialist will be responsible for, but not limited to, interfacing with senior managers to better understand organizational dynamics and actual or proposed changes to develop processes, training programs, and tailored coaching designed to improve the ability to successfully execute immediate organization, division, directorate, Enterprise, or Center requirements and goals, and minimize productivity losses that may result from organizational change. The Organization Development Specialist has knowledge of organization development practices and concepts, use of assessment instruments for individuals, teams, and organizations, and surveys and assessment tool results, and serves as the industry expert in the field of organizational development. Duties associated with this role may include, but are not limited to: Providing expert consultation and technical services to program managers at all levels of line management. Developing detailed plans, goals, and objectives for long-range implementation and administration of programs, and/or developing criteria for evaluating the effectiveness of the program. Executing advanced strategic-thinking, planning, and execution in all levels of interfaces with employees and management. Establishing criteria for evaluating and tracking organization development metrics and leading or assisting in special projects or initiatives as requested. Skills: Knowledge of leadership development practices and concepts and use of instructional design processes to ensure effective design, implementation, and continual improvement of leadership programs. Knowledge of organization strategies to achieve organization and team effectiveness. Knowledge of coaching, change management, performance monitoring and business acumen. Knowledge of word processing, database, spreadsheet, and software applications. Knowledge of the principles of management and leadership. Knowledge of virtual meeting platforms, such as GoToWebinar, Zoom, and Google Meet. Skill in the use of Microsoft Office and SharePoint. Skill in writing, effective communication, and use of the English language. Skill in developing training. Skill in organizing, attention to detail, and creating and improving processes. Skill in conceiving and recommending process improvements. Skill in effective interpersonal communication. Skill in using mechanisms such as interviews, surveys, assessments, and focus groups to support the design, development and delivery of courses and programs to advance leadership development. Ability to operate a personal computer. Ability to perform expert consulting and technical services. Ability to advise, coach, facilitate, and collaborate with leadership to effect organizational change. Ability to apply and demonstrate strong analytical and organizational skills. Ability to develop and deliver presentations, special studies, and project reports. Ability to follow established criteria for evaluating and tracking leadership and management development metrics providing insight and recommendations to stakeholders. Ability to work on multiple tasks simultaneously while maintaining effective organization. Ability to maintain a harmonious and effective working relationship with SRE employees and federal contracting industry staff. Ability to coordinate work with other Human Resources staff and other internal and external stakeholders. Ability to communicate effectively in writing and orally. Ability to uphold high ethical standards and an appropriate professional image. Education and Experience: Bachelor's Degree in a related field and a minimum of 10 years of experience in change management Master's Degree in a related field and a minimum of 8 years of experience in change management Change Management Certification (e.g., PROSCI) Required Compensation: The estimated salary range for this position is estimated to be $59,000 - $200,000/year. Please note that the salary information is a general guideline only. SRE considers a wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Additionally, SRE adheres to all state and federal requirements regarding salary to ensure compliance with applicable labor laws. The estimate displayed represents the typical salary range for this position and is just one component of SRE's total compensation package for employees. Work Environment: The primary work location of this position is Washington D.C. Metro area, remote work is allowed but not guaranteed. If you live outside the commutable area, travel expenses are not reimbursed to the primary work location. EEO Commitment: SRE employees and applicants for employment are covered by federal laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, pay equity, and career development programs. Consistent with these obligations, SRE also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
    $59k-200k yearly Auto-Apply 60d+ ago
  • Maternal Mortality Epidemiologist II

    St. George Tanaq Corporation

    Remote job

    Tanaq Support Services (TSS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in the health, agriculture, technology, and other government services. TSS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders. **About the Role** We are seeking a **Maternal Mortality Epidemiologist II** to support our federal client. The Maternal Mortality Epidemiologist II will provide epidemiology expertise and support for the agency's surveillance systems on an ongoing basis. This is a fully remote position. Candidates must reside in the United States. **Responsibilities** + Contributes to maternal mortality data analyses to improve the use of surveillance and program data that advances analytic approaches to understanding characteristics of and prevention opportunities for addressing pregnancy-related deaths + Contributes to maternal mortality data analyses to improve understanding of characteristics of and prevention opportunities for addressing pregnancy-related deaths and draft dissemination products (e.g., manuscripts, reports, presentations). + Participates in project-related meetings and calls. + This description does not encompass all tasks; employees may perform other related duties as required. Requirements **Required Experience and Skills** + At least 2 years of related professional experience, with direct experience in data analysis, required. + Highly detail-oriented, works well within a diverse team, demonstrates a high degree of initiative and flexibility to adapt to shifting priorities. + Ability to communicate effectively, positively, and professionally. + Intermediate proficiency in data management and analysis using SAS or R. + Ability to prioritize activities when under tight deadlines. + Excellent written and verbal communication skills. + Ability to pass required Federal background screening and obtain and maintain both government clearance. + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. **Education and Training** + Master's degree with a concentration in epidemiology, biostatistics, or a closely related discipline. **Physical Requirements** + Prolonged periods of sitting at a desk and working on a computer. May need to lift 25 pounds occasionally. **Who We Are** Tanaq Support Services (TSS) strives to deeply understand and analyze our clients' vision, needs, and requirements so we may provide alternative solutions, empowering them to choose the best resolution. We aim to achieve excellence by delivering on our commitments to our clients, employees, and partners. **Our Commitment to Non-Discrimination** Tanaq Support Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law. Tanaq complies with the Drug-free Workplace Act of 1988 and E-Verify. If you are an individual with a disability and need assistance completing any part of the application process, please email accommodation@tanaq.com to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications. **Notice on Candidate AI Usage** Tanaq is committed to ensuring a fair and competitive interview process for all candidates based on their experience, skills and education. To ensure the integrity of the interview process, the use of artificial intelligence (AI) tools to generate or assist with responses during phone, in person and virtual interviews is not allowed. However, candidates who require a reasonable accommodation that may involve AI are required to contact us prior to their interview at accommodation@tanaq.com. **To view and apply for this position visit us at:** ****************************************************************
    $39k-80k yearly est. 8d ago
  • Microbiology Technical Sales Specialist (REMOTE+)

    USP 4.5company rating

    Remote job

    Who is USP? The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide. At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health. USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds-regardless of background-to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment. Brief Job Overview The Technical Sales Specialist will serve as a subject matter expert in facilitating support related to USP Microbiology products and their use. The incumbent will (1) provide expertise to support the resolution of technical questions and ensure clear communication of product-related information, (2) collaborate internally and externally as a technical expert in microbiology and (3) engage in inside sales activities. This position requires close collaboration with the Technical Services team and colleagues across the USP Microbiology Unit, including the business development and marketing teams, to ensure technical inquiries are addressed effectively and accurately. The incumbent will be responsible for managing customer inquiries related to Microbiology products through a CRM, including responding to customers directly. The incumbent will be responsible for helping to resolve customer inquiries promptly and equipping internal teams with the knowledge and resources needed for various activities. The incumbent will also work to enhance and streamline processes, tools, and resources to improve inquiry resolution. Additionally, the Technical Sales Specialist will engage in inside sales activities, including nurturing leads and supporting efforts to convert those leads into business opportunities. How will YOU create impact here at USP? As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards. Additionally, USP's People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments. The Microbiology Technical Sales Specialist has the following responsibilities: • Manage and help resolve inquiries from customers, distributors, and USP colleagues via email, video call, and phone to efficiently address product and service issues and maintain high levels of customer satisfaction. • Ensure departmental efficiencies, including customer response time and issue resolution time, are met or exceeded by providing necessary technical product expertise and subject matter expertise. • Conduct inside sales activities, leveraging your technical and subject matter expertise to drive adoption of relevant products and offerings. • Assist in development of front-line support tools for scalability, including creating training material for new customers and new employees. • Assist/participate in support-related lab work that includes hands-on training of USP Microbiology products for customers, distributors, and colleagues. • In conjunction with colleagues, generate customer facing technical documentation including FAQs, troubleshooting guides, user guides, application notes. • Assist QA, marketing, sales, and other teams by providing support and expertise from a technical perspective. • Assist colleagues including business development, marketing and product development teams through contribution of technical expertise and information related to interactions with customers to ensure continuous product improvement. • Maintain critical customer related data using CRM software tools (SalesForce). This role is Remote+, requiring 1-2x per month in office in St. Paul, MN. Who is USP Looking For? The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience: • Bachelor's degree in Microbiology, Biology, or related life science field plus five (5) to seven (7) years' experience in technical sales, application specialist, and/or QC microbiology laboratory roles in life science industry in North America - OR Master's degree in Microbiology, Biology, or related life science field plus three (3) to five (5) years' experience in technical sales, application specialist, and/or QC microbiology laboratory roles in life science industry in North America. • Microbiology working knowledge and expertise from technical or laboratory experiences. • Outstanding problem solving and interpersonal skills. • Excellent relationship-building skills with customers. • Excellent verbal and written communication skills. • Technical experience in microbiology. • Attention to detail while ensuring urgency to respond to customers. • Ability to multi-task, prioritize and manage time effectively. • Ability to work in full autonomy in a high-paced growth environment, with the capacity to use discretion and independent judgement. • Strong teamwork. • Proficiency using CRM software (SalesForce preferred). • Proficiency with Microsoft Office Suite software, including Excel, Word, PowerPoint. Additional Desired Preferences • Microbiology laboratory experience and/or microbiology experience in pharmaceutical industry. Experience with microbiology quality control testing in GMP environment is a plus. • Experience with environmental monitoring, disinfectant qualification/validation/efficacy testing, growth promotion testing, bioburden testing, sterility testing, and/or rapid microbiology methods is a plus. • 3+ years of experience in pharma/ biopharma microbiology QA/QC is a plus. • Advanced degree or certifications in microbiology-related field is a plus. • Strong problem-solving skills with customer-centric approach. Supervisory Responsibilities None, this is an individual contributor role. Benefits USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected. Compensation Base Salary Range: USD $73,400.00 - $93,300.00 annually. Target Annual Bonus: % Varies based on level of role. Individual compensation packages are based on various factors unique to each candidate's skill set, experience, qualifications, equity, and other job-related reasons. Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.
    $73.4k-93.3k yearly 60d+ ago
  • Clinical Specialist, Cardiopulmonary

    Livanova

    Remote job

    Join us today and make a difference in people's lives! LivaNova is a global leader in cardiovascular systems, committed to providing comprehensive perfusion solutions and customer support through continuous training and education. We are excited to be launching our next generation heart lung machine and are currently looking to add to our Clinical Specialist team. The Clinical Specialist will play a critical role in the launch of the Essenz Perfusion System, embarking upon a #NewEraOfPerfusion, as well as support the comprehensive suite of LivaNova perfusion products. Why join LivaNova's clinical team? You can play a major role in improving the lives of patients and their families. We have an environment where you are empowered and encouraged to challenge the status quo and help shape the future of clinician education and support. You will also be surround by teammates, with decades of experience in this industry, who are looking forward to both guiding you as well as learning from you. Help us make a difference - join us in transforming patient lives with health innovation that matters. RESPONSIBILITY AND AUTHORITY Provides clinical and product education to Healthcare Professionals on the full portfolio of LivaNova Cardiopulmonary products. Training sessions may be conducted in person or virtually and must align with all approved instructions for use. These sessions include coordinating hospital clinical and non-clinical demonstrations, in-person and virtual education programs, intra-operative case coverage, supporting product evaluations and ad hoc training when needed. The clinical specialist must both work independently within their role but remain highly collaborative with their team and company stakeholders (sales). Therefore, the individual must be able to work independently, work as collaborator and manage internal stakeholders, as well as manage their own time effectively. PRIMARY ACTIVITIES Provides clinicians and medical staff clear clinical instructions to ensure continuity of education and support related to all aspects of patient outcomes, in accordance with the product's Instructions for Use (IFU) Coordinates, directs, and delivers clinical training programs on LivaNova products, as necessary and appropriate. Develops and maintains product knowledge excellence of the LivaNova CP portfolio of products. Professionally integrates into all accounts building trust and relationships and establishes strong rapport with customers. Collaborates weekly with key internal stakeholders for installations and evaluations, including the Clinical Specialist team, Field/Technical Service & Account Executives - working seamlessly in order to increase all team's efficiency and time with the customer. Maintains a positive, proactive, customer service manner with customers and sales personnel during stressful situations. Will foster high trust relationships with customers, and all LivaNova team members. Takes a positive, proactive approach to solving complex and/or unusual clinical/therapy/technical problems. Foresees obstacles and plans accordingly for seamless execution. Assists Account Executives in urgent clinical needs and related product information Responsible for adhering to all regulatory and LivaNova policies to ensure patient safety and company responsibility. Develops and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity. Supports evaluations as needed within and account and supports sales strategies for capital equipment opportunities within accounts. Provides feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to the product and its maintenance Attend trade shows/conferences/congresses to maintain clinical expertise and current market state, as well as meet customer and support product discussions. Meet all requirements and maintain credentialing status in order to access accounts Provides sales support when needed on clinical in-services, training and guidance to current or potential customers. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. Performs other related duties and responsibilities, on occasion, as assigned. Collaborates with regional and global marketing teams as needed on ongoing projects, clinical discussion, program development and product development. Contributes to the development of all education programs both internally and externally Support training of the sales team for new hires, ongoing education and product launches. Team player with a strong ability to collaborate amongst the clinical team as well as other teams within LivaNova (sales, technical service, marketing, quality etc) TRAVEL REQUIREMENTS Ability to travel primarily domestically (up to 80%) and be available for off hours, urgent issue resolution. Non-travel work from home weeks will be assigned MINIMUM REQUIREMENTS AND QUALIFICATIONS (UNIVERSAL) Perfusion education, current or history of Certified Clinical Perfusionist Certification or Licensure is required with a minimum of 5 years of clinical practice. Ability and desire to teach Works well within teams both cross-functionally and teams that may or may be not located within a specific building or geography Project management skills Excellent written and oral communication skills required Self-confidence and effectiveness in dealing with a wide variety of customer types. Highly effective at working both independently and part of the large-scale collaborative team. Possesses a high energy level and a high degree of interpersonal skills, both verbal and written. Proficiency in computer skills to execute virtual programs and presentations with the customer Desire and ability to participate and motivate others in team efforts. Proficiency in computer applications including Microsoft Word, Excel, PowerPoint, Teams/Zoom. Sit 80% Stand/Walk 20% Repetitive use on computer Lifts 0-50 lbs Ability to understand scientific facts and package them into a cohesive communication model for healthcare professionals Oral and written comprehension Ability to meet hospital credentialing requirements Availability to work weekends when needed Travel within US and abroad Blood Borne Pathogen Exposure PAY TRANSPARENCY A reasonable estimate of the annual base salary for this position is $145,000- $160,000 + discretionary annual bonus. Pay ranges may vary by location. Our commitment to Diversity & Inclusion: LivaNova values equality and celebrates diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination. Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate's sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification. Notice to third party agencies: Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees. The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information. LivaNova will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment. If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for “See Open Jobs” on *************************************** and check that all recruitment emails come from **************** email address.
    $145k-160k yearly Auto-Apply 60d+ ago
  • Inventory Control Associate

    Premier Produceone

    Columbus, OH

    Job Details Columbus - Columbus, OH Full Time $20.00 - $20.00 Hourly 1st ShiftDescription : The Product Technical Services Associate is responsible for ensuring daily inventory control (IC), quality assurance (QA), Quality Control (QC) within the distribution center. IC is defined as the verification of accuracy of on-hand inventory. QA is defined as inspecting and documenting product quality issues at time of receipt. QC is defined as maintaining product quality standards of current inventory. Key performance objectives in order of priority ranking are: Ranking Objective Utilizing FDA/USDA guidelines to inspect in-bound products in order to meet company standards and provide the best quality product possible while maximizing vendor credit. Identifying inventory discrepancies resulting from inventory transfers, repacks, and receiving errors in order mitigate the financial implications of product loss. Utilizing FDA/USDA guidelines to inspect on-hand inventory in order to meet company standards and provide the best quality product possible while minimizing product loss. ESSENTIAL JOB RESPONSIBILITIES: The responsibilities listed are fundamental to the position and must be performed successfully to achieve the key performance objectives of the role. Other responsibilities may be assigned. Quality Assurance At time of receipt, documents and photographs substandard products and submits the documentation to Procurement to support credit claim submittals to vendors. The associate works with receivers inspecting inbound product for quality standards, noting any issues with quality in ProducePro and on the purchase order, as well as digitally freezing the affected lot and notifies the related buyer. Notifies other members of the QC team and warehouse supervisor regarding any FIFO overrides. Supports the repack team inspecting identified lots as necessary. Associate maintains working knowledge of repack, capturing and tracking movement of inventory in WMS throughout the supply chain. Assists and captures the grading of products, assigning product a letter grade during receiving and verifies all grades are properly documented in WMS. Determines disposition of all product RMAs and tracks product errors that may affect inventory accuracy. Restocks products meeting quality standards ensuring Return to inventory protocols are followed. Disposes of substandard products and makes appropriate physical inventory adjustments in ProducePro. Communicates vendor credit information to the purchasing team. Quality Control Removes substandard products out of inventory within scope of authority for case totals and/or dollar value and completes inventory adjustments. Performs quality inspection on r2. Responds to sales CRM quality issues and resolves internal customer (sales, distribution, and customer service) complaints, inspecting products to determine if the issue is an anomaly or a result of product misrotation. Visually inspects products and verifies internal quality ratings given at time of receipt, and reports on daily returns. During routine checks, documents and photographs substandard products and submits to procurement to support credit claim submittals to vendors. Determines disposition of quality assurance RMAs and tracks product errors that may affect inventory accuracy. Restocks products meeting quality standards ensuring Return to Inventory protocols are followed. Disposes of substandard products and makes appropriate physical inventory adjustments in ProducePro. Maintains awareness of substandard quality product received and attention needed before shipment. Inventory Control Identifies inventory discrepancies resulting from inventory transfers, repacks, or receiving errors. Collaborates with peers to determine if the inventory discrepancy is an anomaly or if a trend exists in other facilities. Defines the problem (working with peers if needed), measures frequency and scope of the issue, analyzes related processes, and recommends corrective action to improve and control the issue. Checks for open and unreceived transfers, validates repack integrity, and maintains a clean Star Lot report. Identifies product transfer anomalies and trends and collaborates with peers in other locations to determine if the anomaly and trend exists in other facilities. Supports month end inventory process, helps count and reconcile product on hand and updates ProducePro. Performs inventory counts on schedule, closely manages product slotting and always remains aware of product locations and labels. Identifies and reports root cause of inventory issues and physical adjustments resulting from incorrectly received quantities or pack sizes, improperly stocked product, mispicks or other reasons. Notifies purchasing of inventory discrepancies and provides clarification of the issue to enable buyers to respond and adjust to the daily short report for inventory discrepancies. Assists the Vice President, Operations with implementing operational and quality control policies, procedures and standards to eliminate wasteful practices, reduce expenses, improve product flow and quality standards on all products delivered to customers. Qualifications Who We're Looking For: The ideal candidate will possess the following traits and experience, with full training provided where needed: Integrity and strong personal accountability Reliability and punctuality Flexibility to adapt in a fast-paced environment Background in inventory control or quality control General warehouse experience Experience with investigative research and problem-solving Familiarity with Warehouse Management Systems (WMS) Proficiency in cycle counting and FIFO practices Strong computer and communication skills (verbal and written) Meticulous attention to detail and commitment to excellence A team-oriented mindset and desire to contribute to a shared goal Background in produce is a plus, but not required Skills operating a motorized pallet jack or stand up forklift are preferred, but not required Benefits We offer a comprehensive list of benefits. We will pay 100% for your short-term disability and Life Insurance. Medical, dental, vision, 401k with company match, vacation, and paid time off are available after completing a 90-day probationary period. If you're ready to work with purpose, learn with integrity, and grow with a company that values tradition and dedication, we want to hear from you. Apply today and take the first step toward a lasting career with Premier ProduceOne. Drug screening and background checks are performed on all candidates. Premier ProduceOne is an equal-opportunity employer. We are a federal contractor and comply with E-Verify.
    $20-20 hourly 60d+ ago
  • AI Operations Manager

    Superannote Ai

    Remote job

    About SuperAnnotate SuperAnnotate is a fast-growing, Series B startup revolutionizing the field of AI-data Infrastructure. We specialize in providing cutting-edge data pipeline solutions for Machine Learning, LLM, and GenAI solutions to large enterprise clients, helping them leverage the power of AI to transform their businesses. SuperAnnotate has a fully customizable platform for building annotation tools and workflows that AI projects demand-while unifying the management of all teams, vendors, and data in one place. We're very proud to have products that are loved by our customers, resulting in us being listed as the highest-ranked platform on G2. The Impact You'll Make We are seeking an experienced AI Operations Manager to oversee and drive the execution of AI data projects. In this role, you will manage the entire lifecycle of data creation projects for enterprise clients, from initial client consultation through final delivery. This position blends consulting-minded problem-solving, meticulous attention to detail, client-facing skills, and strong project management capabilities. You will act as the central point of contact for clients and internal teams, ensuring projects are well-defined, resources are optimized, and outputs meet the highest standards. While you don't need to be deeply technical, you should be comfortable working with data, understanding technical requirements, and performing hands-on work when needed to assess project needs and guide teams effectively-all while maintaining a sharp focus on quality, timelines, and client satisfaction.What You'll Do Lead and manage AI program execution and data creation projects, ensuring timely and successful delivery for enterprise clients and operational enablement for ML/LLM teams. Translate complex objectives into clear milestones and measurable impact, developing detailed project plans, workflows, timelines, and resource allocation frameworks. Monitor project scope, communicate changes, and ensure alignment with client expectations. Collaborate with the hiring team to hire, onboard, and manage annotators to ensure they meet project-specific requirements. Guide teams to ensure proper technical setup and workflow execution. Communicate technical requirements and challenges effectively between annotators, clients, and internal teams. Conduct regular spot checks and quality reviews of output to ensure data meets client standards. Implement processes to track and improve quality metrics. Continuously refine workflows and tools to enhance efficiency and deliver optimal outcomes. What You'll Bring 2+ years of client-facing program or project ownership, ideally within AI, data operations, consulting, or technical services. 1-2 years in a technical solutions, sales engineering, or customer-facing role within Professional Services or Systems Engineering. Experience with coding and querying languages such as SQL to conceptualize project requirements. Solid grasp of AI/ML principles and workflows, including hands-on work with data annotation platforms. Exceptional organizational and detail-oriented mindset. Strong analytical and problem-solving abilities. Excellent communication and storytelling skills to bridge technical and non-technical audiences. Bachelor's degree in a technical field (e.g., Computer Science, Engineering, Data Science) or equivalent experience. Nice To Have Experience leading AI data operations, delivery programs, or annotation teams at scale. Familiarity with data quality metrics and processes for AI training datasets. Knowledge of large language models (LLMs) or other advanced AI technologies. Strong coding experience in one or more coding languages (Python preferred). Only shortlisted candidates will be contacted for an interview! Equal Opportunity We are an equal-opportunity employer and value diversity at our company. At SuperAnnotate diversity means to us making an effort to reflect the many experiences and identities of the outside world, and treating each other with fairness and without bias. Every day we foster an environment where people of all backgrounds not only belong, but excel to succeed as a company and grow together. We offer equal opportunity regardless of sex, sexual orientation, national origin, color, race, age, marital status, disability, gender identity, veterans and more.
    $59k-98k yearly est. Auto-Apply 47d ago
  • Technical Service Lead - Remote Support

    Mendaera

    Remote job

    , Inc. Mendaera is developing technology that will enable all healthcare providers to do more for their patients. Our platform combines real-time imaging, robotics, and artificial intelligence to make precise and consistent intervention more accessible. Our aim is to eliminate barriers in the patient journey, accelerate recovery, delight customers, and reduce cost of care. We are seeking a highly skilled and customer-focused Technical Service Lead to build and scale our remote technical and clinical support function for a next-generation robotic medical device platform. In this critical, customer-facing role, the Technical Service Lead will deliver exceptional world-class remote support to healthcare providers and internal field teams. The ideal candidate will have strong technical knowledge of complex capital equipment, a passion for improving customer outcomes, and a vision and ability to innovate and scale support delivery through cutting-edge technologies. The annual salary range for this role is $130,000 to - $141,500. About You We are seeking candidates who thrive in fast-paced environments, embrace ambiguity, can create work products from scratch, possess critical thinking skills, and are detail-oriented. Responsibilities Technical & Clinical Support Leadership Serve as the primary escalation point for complex technical and clinical issues that arise during the installation, training, or use of the robotic system. Ensure timely, high-quality support through phone, video, and remote access tools. Develop and standardize workflows for issue triage, escalation, and resolution processes Maintain documentation of support cases and ensure knowledge base content is regularly updated. Develop and maintain servicing procedures, service bulletins, risk assessment documents, training materials, and knowledge base articles. Provide technical guidance to Mendaera field support teams to expedite onsite issue resolution. Support Strategy & Process Innovation Design and implement a scalable remote support model that meets customer base and business needs. Define track, and optimize key performance metrics like resolution time, first-call fix rate, and NPS. Identify and implement tools for remote diagnostics and predictive service delivery. Leverage customer data analytics to identify trends and prevent recurring issues. Evaluate and recommend AI or automation solutions to improve support efficiency. Cross-Functional Collaboration Partner with Product Management, R&D, and Field Service for serviceability improvements and supportability. Define serviceability requirements, negotiate, and influence stakeholders to prioritize and develop servicing tools and applications. Collaborate on remote monitoring and alerting capabilities. Provide customer feedback to drive continuous product and process improvements. Participate in design reviews and post-market surveillance activities. Support product validation and field beta programs in support of service readiness. Collaborate with the Operations team on demand planning and forecast FRU needs. Support Mendaera's field hardware and software deployment strategies, ensuring service readiness deliverables are met. Team Leadership & Customer Advocacy Lead and support remote support specialists, fostering a culture of responsiveness and technical and clinical insight. Own customer satisfaction KPIs tied to remote support and ensure high-quality service delivery. Mentor team members and contribute to onboarding, training, and professional development programs. Actively engage with customers to understand evolving needs and shape support offerings. Qualifications & Requirements Required: Bachelor's degree in Engineering, Biomedical, or related field. 5+ years in medical device service and support with capital equipment. Proven remote issue resolution experience and troubleshooting for complex hardware and software products. Self-motivated and proactive with a passion for quality and continuous improvement. Familiarity with FDA and ISO 13485 quality management standards. Strong troubleshooting and communication skills. Preferred: Experience leading/scaling remote support teams. Relevant Clinical experience, including but not limited to understanding basic anatomy and physiology. Experience in CRM and remote platform expertise (Salesforce, Zendesk, etc.). Experience with project management tools (Jira, Confluence, etc.). ERP experience (SAP, Oracle, etc.). Experience working in a startup or high-growth company environment. Understanding of cybersecurity for connected devices. The ideal candidate is located in the Central or Eastern time zones; West Coast candidates must be willing to work on Eastern Standard Time (EST).
    $130k-141.5k yearly Auto-Apply 60d+ ago
  • Remote Pilot Operator (Field) - KICT

    Adacel 4.0company rating

    Remote job

    Job Details Wichita, KSDescription Adacel Technical Services, Inc. (ATS) provides a complete set of on-site training services for aerospace and defense markets. Services include instructional delivery, simulation operation and maintenance, Instructional System Design, and training support. The Remote Pilot Operator (RPO) (Field) operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice Communication System (VCS) to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. DUTIES AND RESPONSIBILITIES: Receives voice commands from students. Inputs proper entries into the automated system to simulate pilot actions. Translates displayed information into appropriate Air Traffic Control (ATC) terminology. Responds to students via the VCS utilizing proper phraseology. Qualifications REQUIRED: High School Diploma or equivalent. 1 year of experience in a comparable position. Ability to type 40 wpm with 90% accuracy. Ability to read and interpret materials such as diagrams and manuals. Ability to speak clearly and be understood. Ability to complete the knowledge and skills tests for each area/sector to be supported. Each knowledge test will be graded and must be passed with a score of at least 70%. Upon successful completion of the knowledge tests, the RPO will begin training for the skills tests. The RPO shall observe a previously certified RPO, an FAA employee, or Contractor Instructor performing RPO duties on a minimum of 5 simulation scenarios. The RPO will receive on-the-job training on at least 5 but no more than 20 simulation scenarios on each control position to be supported, after which an FAA Representative will observe their performance and determine if certification will be granted. The RPO must achieve simulation laboratory certification within 120 days of reporting for duty at the facility. Must be able to obtain a Public Trust clearance. DESIRED: Experience working in a multidisciplinary team. Effective oral and written communications skills. Effective team building skills. MS Office Suite Proficiency (Word, PowerPoint, Excel, etc.). Basic familiarization of current technologic tools (tablets, notebooks, applications, etc.).
    $69k-88k yearly est. 60d+ ago
  • Economic/Data Analyst

    Transportation Technology Center, Inc. 4.2company rating

    Remote job

    MxV Rail is seeking a detail-oriented individual to assist in data analysis and business analyst capacity. The individual is responsible for data analysis, determining prices listed in the Association of American Railroads (AAR) Car and Locomotive Repair Billing Price Masters, and performing cost-benefit analyses as required by the AAR Technical Committees. Primary Responsibilities: * Perform cost-benefit analyses for changes to AAR Interchange Rules, Standards, and/or Specifications prescribed in the AAR Office Manual. * Compile descriptive and inferential statistics for AAR Technical Committees. * Assist in conducting quarterly price surveys, the annual railcar repair facility overhead study, and updating car and locomotive repair price formulas to comply with AAR Rule changes. * Create and maintain car repair time standards based on observations conducted in railcar facilities. * Perform tasks as required by the AAR Locomotive Repair and Car Repair Billing Committees. * Communicate information, ideas, and concepts through data visualization tools. * Work closely with MxV Rail's Senior Economist/Data Scientist and Technical Standards Committee Managers. * Other support for the Technical Committees and AAR Auditing Agencies as directed by the Assistant Vice President - Technical Services. * Ensures that all duties and responsibilities are performed in a safe manner. * Perform other related duties as assigned. Required Skills & Abilities: * Open to learning and living the MxV Rail values (Momentum, Insight, Teamwork, Rigor, Purpose) in all facets of the organization's work. * A desire to work in the spirit of collaboration, transparency, accountability, and inclusion and equity. * Associate degree in data science, economics, mathematics, engineering, business, or a related discipline, or any equivalent combination of education, training, and experience. * Programming experience (SAS, Python, or similar statistical software tools). * Demonstrated experience in data mining and analysis. * Ability to aggregate and analyze large and complex data sets from diverse sources. * A self-motivated individual with demonstrated ability to manage workload with minimal direct supervision. * Effective and positive communication skills (verbal & written). * Strong organizational skills with strict attention to detail. * MxV Rail policy requires all prospective employees to complete a criminal background check (Disclosure for Consumer Reports Consent Form) and a pre-employment substance abuse screening (Applicant Consent for Drug Testing Form) as a condition of employment. Preferred Qualifications: In addition to the minimum qualifications, the following are preferred: * Knowledge of railroad operations and maintenance, AAR Car Repair Billing, and AAR Interchange Rules. * Bachelor's degree in data science, engineering, mathematics, economics, or business. * Eight or more years of experience in data mining and analysis. * Understanding of the AAR Committee process. Working Environment and Level of Physical Activity: The conditions herein represent those that an employee must meet to perform this job's essential functions successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. * Environment: Office and field environments. Must be able to walk in an industrial and/or railroad environment, including uneven surfaces such as ballast. * Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents. * Hearing: Hear in the normal audio range with or without correction. * Travel: Requirements will range from 15 to 25 percent. Benefits Overview: * Health, Dental, Life, and Vision Insurance * Railroad Retirement * 401(k) Program with Company Match * AAR Pension Plan * Life Insurance (life, accident, or disability insurance) * Paid Holidays, Vacation, and Sick Time * Incentive Compensation Program * Fortnight Schedule * Remote Work * Employee Assistance Program * Flexible Spending Account * Tuition Reimbursement * Wellness Program Salary Range: $74,033 - $76,994 DOQ
    $74k-77k yearly 6d ago
  • Business Development Professional - Technical Services Aerospace/Defense- REMOTE

    Dayton T. Brown 4.1company rating

    Remote job

    Business Development Professional - Technical Services (Aerospace/Defense) REMOTE- US Based Drive Growth with a Leader in Aerospace & Defense Technical Services. Join our amazing team of talented, dedicated professionals here at Dayton T. Brown, Inc.! Our Technical Services Division works with leading Original Equipment Manufacturers (OEMs) on exciting new platforms, leading hardware, and innovative technologies to produce logistics, maintenance, and repair, and training documentation tailored to both the defense and commercial markets. Merging your strong relationships with DTB's unparalleled service offerings is a winning formula to drive new business and meaningful revenue growth. We are looking for a highly motivated, results-oriented sales leader who knows how to hunt and close and has operated in a performance-based sales environment with established quotas and has a track record of meeting and/or exceeding those goals. The right candidate will work with the DTB Technical Services team to identify clients and engage in consultative selling. This is a demanding role and a key position within our organization. You'll be expected to leverage your existing relationships to contribute quickly and accelerate further growth of our company. Key Responsibilities: Sales Excellence: Consistently meet and exceed sales quotas, with documented success. Industry Expertise: Understand the sales cycle for complex aerospace aircraft, systems, and components, including technical and solution-based selling. Relationship Building: Cultivate and maintain strong relationships with key decision-makers at prime contractors, the U.S. Department of Defense, and large commercial OEMs. New Business Generation: Proactively engage in cold calling and prospecting to generate new business opportunities. Sales Process Navigation: Effectively navigate both government and commercial sales processes. Market Intelligence: Maintain a strong understanding of the commercial and defense aerospace sectors, including industry trends, regulations, and new technologies. Network Expansion: Expand and maintain a robust network of industry contacts to build long-term partnerships. Lead Management: Engage prospects, build rapport, and overcome objections to move leads through the sales funnel. Proposal Development: Craft compelling proposals that address client needs, with support from internal teams. Client Needs Analysis: Actively listen to identify client needs and tailor messaging accordingly. Requirement Clarification: Understand and summarize client requirements, even when undefined, to identify pain points and propose solutions. Independent Pipeline Management: Work independently with a disciplined approach to pipeline building and stakeholder engagement. Service Sales Focus: Sell services, not products. What You Bring: 5+ years of experience selling military and/or commercial aerospace services. Proven ability to consistently exceed sales quotas. Strong understanding of the aerospace and defense industries. Established network of industry contacts. Experience navigating government and commercial sales processes. Excellent communication, negotiation, and presentation skills. Proficiency with CRM systems (Salesforce or similar). Preferred Qualifications: Technical bachelor's degree in a STEM discipline. Why DTB? Competitive salary and comprehensive benefits. Stable and successful organization with a long history. Innovative and collaborative work environment. Opportunities for professional growth and advancement. Excellent benefits including private medical, vision, dental, profit sharing, and 401K with company match. Company-provided Equipment. Dayton T. Brown, Inc. is an equal opportunity employer- Veterans and Disabled
    $92k-116k yearly est. 60d+ ago
  • Sales Consultant - Integrator

    Allegion

    Remote job

    Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Sales Consultant - Integrator - Southern California The Integrator Sales Consultant operates as an integral member of the sales team and is primarily responsible for developing and growing business within a targeted group of integrator partners. Key objectives of this role include driving incremental revenue while ensuring integrator satisfaction, adoption, and loyalty for the Allegion portfolio of security solutions and services, both mechanical and electronic with a heavy focus on electronics. Besides managing the core integrator partner base, this role also includes cultivating relationships and supporting the needs of our access control partners, security consultants, end users/distributors and broader team as appropriate for the territory. Executing business and account planning and conducting joint sales calls and presentations, site surveys, pilot installs, on-site and virtual product training, and tradeshows are all common activities leading to success in this role. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What You Will Do: Develop targeted regional/local integrator accounts and implement account plans to grow discretionary business. Consult and train integrator partners on product and solution applications that meet their needs, as well as the needs of their customers. Partner with integrator on identifying new avenues for increased revenues and margin Execute strategic selling capabilities within integrator (Owner, Operations, Sales, & Technician). This is inclusive of leading dialogue and training. Coordinate and collaborate business development with other Allegion channel partners, including physical access controls systems (PACS) and wholesalers. Collaborate with other team members to identity and deliver leads to integrator partners for growth. Develops these leads through collaboration and use of Allegion Security Integrator Member program. Develop and maintain relationships with internal customers (including sales, marketing, engineering, customer, technical services, and operations). Provide market intelligence, product and solution input and feedback, and necessary recommendations to marketing teams. Maintain and utilize CRM tool for sales reporting and to communicate sales activities. Maintain awareness of all Allegion policies, guidelines, and procedures and ensure compliance. What You Need to Succeed: 2+ years sales experience or 5+ years of experience in the access control space preferred High School Diploma required; Bachelor's degree preferred Technical acumen and a fundamental understanding of access control components and systems Data-driven and capable of tracking and presenting results. Proficient with Microsoft Office and able to learn industry specific software. Excellent interpersonal, verbal/written communication, organizational, and time management skills Ability to work effectively when multiple stakeholders are involved in driving outcomes. Ability to motivate partners at scale, while identifying and developing the right partners for strategic relationships Ability to travel up to 50% Candidate must live within Southern California to effectively call on customers in the market. Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, “this is your business, run with it”. You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, “this is your business, run with it”. You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You'll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy” Unlimited Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury Life Insurance - Term life coverage with the option to purchase supplemental coverage Tuition Reimbursement Voluntary Wellness Program - Simply complete wellness activities and earn up to $2,000 in rewards Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Total Compensation Range: $120,000 - $150,000. The actual compensation will be determined based on experience and other factors permitted by law. Bonus Eligible: Yes Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy
    $120k-150k yearly Auto-Apply 37d ago
  • Technical Services Consultant - Heavy Industry (Remote - 60% travel)

    Veralto

    Remote job

    **_Imagine yourself..._** + _Doing meaningful work that makes an everyday impact on the world around you._ + _Thriving in a supportive team environment that inspires you to strive for excellence._ + _Collaborating with a vibrant, diverse, global team._ It's possible with a role at ChemTreat (*************************** . ChemTreat, a Veralto (************************* company, is the nation's largest and fastest-growing specialty chemical company dedicated solely to industrial water treatment. We understand and respect the awe-inspiring power of water to impact industries, and to sustain and enhance lives. Our 2,000 associates across North and South America maximize this power for our customers-from power producers to food and beverage companies to the automotive industry-helping them grow their businesses while protecting people and the environment. When you join the ChemTreat team and the broader Veralto network, you'll have the chance to shape the future of our planet and the future of your career. You'll have opportunities to build new skills and invest in your development, all while doing meaningful work that makes an everyday impact on the world's vital water resources. Learn more about how our team is maximizing the power of water: ********************* **We offer:** + +20 days of vacation + Flexible working hours + Professional onboarding and training options + Powerful team looking forward to working with you + Career coaching and development opportunities + Health benefits + 401(k) Reporting to the **Technical Sales Manager** , the **Technical Services Consultant** is responsible for providing application support to sales representatives and clients in product screenings and treatment program selections. This role is key in troubleshooting treatment programs to meet customer cost and performance objectives. This role prepares reports, recommendations and results to assist the sales representatives in advancing the selling process. Ideal for someone passionate about water treatment technologies, problem-solving, and directly impacting client success across multiple industries. This position is part of the **Technical Services Department** in North America. **We are looking for someone based in** **Texas or Louisiana** **. The role is remote, with frequent travel throughout the U.S. and occasional trips to Canada and Latin America.** **In this role, a typical day will look like:** + Provide technical support to ChemTreat sales representatives in product screening, treatment program selection, and troubleshooting programs to meet customer objectives. + Actively participate in the technology selection stage of the sales process, acting as a key technical advisor and product advocate. + Conduct client interviews to understand business conditions, risks, and controls. + Perform plant surveys, equipment inspections, and on-site troubleshooting, including confined spaces as defined by OSHA. + Prepare proposals, trip reports, and assist in sales presentations and operator training. + **Travel up to 60% of the time, primarily within Texas and Louisiana, but also potentially across the US, Canada, and Latin America.** **The essential requirements of the job include:** + Bachelor's or Master's degree in Biology, Chemistry, Engineering, or related field, or comparable military experience. + 10+ years of experience in Water Treatment industry or utility operations experience, preferably in petrochemical or refining industries. + Technical knowledge in boiler internal treatment, BFW pretreatment, cooling water treatment, biological wastewater, and surface water clarification. + Comfortable with presenting treatment recommendations in written and oral communications. + Willingness to travel up to 60% of the time, primarily within Texas and Louisiana, but also to anywhere in the US, Canada and Latin America (Valid passport is required) **ChemTreat** is proud to be a part of the **Water Quality** segment of **Veralto** (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment _where purpose meets possibility_ : where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way. **US ONLY** **:** The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The compensation range for this role is $170,000 - $200,000 USD per year. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available **here (********************************************* . We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation. **Unsolicited Assistance** We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (*************************************** , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral. Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
    $49k-94k yearly est. 50d ago
  • Director Technical Services

    Express 4.2company rating

    Columbus, OH

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Responsibilities The Director of Technical Services is a leader responsible for developing and managing the foundational IT functions. This includes Telecommunications, Networking, Database Management, IT Operations, Client Engineering, Disaster Recovery, Service Desk, IT Support Applications, Hardware Deployment and DevOps. You will ensure these critical services form a robust digital backbone, enabling business agility and innovation. This role demands significant business acumen coupled with deep technical expertise. You will play a key role in defining the strategic and tactical direction for these functions, overseeing their continuous evolution and operational excellence. This position requires active cross-functional engagement at all organizational levels, with a demonstrated focus on, and experience with, retail business processes, high-performance technical operations, and inspiring people leadership-particularly in dynamic, fast-paced environments. The ideal candidate is a transformative leader and mentor who isn't afraid to roll up their sleeves when necessary, while also serving as an expert in relevant technical domains. You will be deeply involved in resolving complex enterprise-wide technical challenges, and collaborate directly with key vendors and business partners. You will also be instrumental in the collaborative process of shaping and managing annual capital and expense budgets, as well as multi-year strategic roadmaps. This is a high-visibility, mission-critical role within the organization, including 24x7 management responsibilities within a collaborative team environment. KEY RESPONSIBILITIES Develops, implements, and manages technical operations in support of business requirements. Drives strategic initiatives within the team and supports the strategic initiatives. Establishes and cultivates relationships with peers within and beyond the Technology organization. Leads and oversees the implementation and ongoing management of support functions and solutions supporting all Phoenix Retail Brands. Facilitates the creation of relevant multiyear, strategic roadmaps Drive the adoption and maturity of DevOps principles and practices across the organization, promoting continuous integration, continuous delivery, infrastructure as code, and automation of operational tasks. Collaborate closely with development teams to streamline release cycles and improve system reliability. Leads and assists the troubleshooting of technical or operational problems and takes corrective action as necessary to resolve. Serves as a key member of the Incident Management team focused on rapid service restoration when disruptions occur. Responsible for performance, capacity, monitoring and upgrades necessary to enable successful organizational execution and end-user productivity. Directs and ensures successful team execution on multiple projects and support functions simultaneously. Ensures team compliance with applicable change and incident management policies when implementing system changes and addressing problem resolution. Manages team to ensure security, compliance and operational stability and sustainability is a focus behind everything we do. Supports multiple sites and remote associates. REQUIRED EXPERIENCE & QUALIFICATIONS Education: Bachelor's in Computer Science, IT, or relevant area of study Experience: 10+ years hands-on experience with IT Infrastructure and technical design, deployment, operational management and troubleshooting Experience: 7-10 years supervising or managing a team of technical engineers Demonstrated ability to create multiyear, strategic plans leveraging technology in service of business objectives Significant knowledge of networking, compute, storage and database technologies Significant knowledge of IT facility management and complex support functions Ability to maintain confidentiality with sensitive customer and internal information Proven ability to work collaboratively / cross functionally and influence stake holders; manage and balance stakeholder expectations Demonstrated ability to analyze and improve complex processes with a track record of successfully leading and delivering projects Ability to manage projects and multiple tasks in an organized fashion Ability to consistently support and lead teams on daily basis, or during emergencies, and regularly provide honest, direct feedback Superior communication skills both written and verbal Effective communication, teamwork, and problem-solving skills Excellent organizational, planning, and coordination skills Strong interpersonal skills and ability to build collaborative relationships Experience working in the retail industry required CRITICAL SKILLS & ATTRIBUTES Approaches obstacles proactively and looks for ways to resolve problems and issues Ability to multi-task and re-prioritize as needed Ability to meet deadlines, prioritize, cope with change and maintain composure under pressure Desire to take full ownership of assigned projects and ability to work independently or as a member of a team Accountable for results Ability to multi-task and manage multiple projects simultaneously Possesses a sense of urgency; self-motivated and detail-minded Solid verbal presentation, group dynamic, and facilitation skills Proactive approach to resolving problems and issues Dedication to meeting requirements of internal and external customers, responding to all customer requests promptly and thoroughly Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $107k-148k yearly est. Auto-Apply 60d+ ago
  • Manager, Partnerships & Business Development (Remote)

    Happyfox

    Remote job

    Manages up to 30 channel partners across a region. Ideate and develop new solutions with partners in core ICPs - Customer Support, IT, Operations, Finance, HR teams. Recruits partners and strengthens relationships to drive commitment to HappyFox products and solutions. Participates in and coaches partners through planning, demand gen, and business dev to increase HappyFox commitment, capability and pipeline. Manages Channel Partner relationships and pipelines. Maximizes pipeline generation and activities to support. Coordinates with cross-functional organizations effectively. Maximizes partner revenue gen by managing all non-deal specific activities associated with partner recruitment, partner demand gen, and support. Objectives: Develops channel programs and recruits partners globally to make the channel a growth lever at HappyFox. Coordinate and manage enablement efforts with HappyFox Partners and sales/solutions engineering. Responsibilities: Primary relationship owner with the partner. Educate partners by coordinating and delivering ongoing training, skills transfer, driving demand generation and business development. Ensure successful customer implementations through increasing the number and capability of skilled technical individuals at the partner. Orchestrate resources to support partners and help strengthen relationships with HappyFox teams. Ensure participation in marketing and channel strategy programs. Maintain senior-level relationships to gain commitment and ensure HappyFox is top of mind for partner business leaders (e.g. included in annual/quarterly business plans, reviews). Monitor and provide insight into the partners' business and technical service capability, financial results, and investment in selling HappyFox products and services. Facilitate internal resources, and investments needed to execute the business plans in order to help meet business goals. Develop cadences with all partners and do joint sales clinics and reporting. Completely own the relationship and joint success with partners. Coordinate sales demos, partner ordering, and partner enablement. Capabilities: Relationship building to develop and strengthen partner relationships. Planning and financial skills including business planning and basic knowledge of economics of the channel ecosystem. Knowledge of HappyFox and understanding of how HappyFox products create value for customers. Ability to help partners communicate value proposition to customers. Understanding of partners' and customers' business needs. Prospecting skills - ability to recruit new partners. Ability to engage, excite, influence and coordinate both partners and across HappyFox teams. Selling experience and ability to provide guidance to partners on selling and closing skills. Presentation skills in a 1-many environment to deliver HappyFox messages and positioning to partners. Experience in pipeline build with partners including planning, gaining senior sponsorship, delivering sales training, sales coaching, managing timely execution and follow-up.
    $110k-146k yearly est. 60d+ ago
  • ODB Engineer / Architect - Remote

    NTT Data 4.7company rating

    Remote job

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ODB Engineer / Architect - Remote to join our team in Plano, Texas (US-TX), United States (US). An Epic Operational Database Engineer or Architect (ODBA) is responsible for the core Epic database infrastructure, which includes Chronicles (Epic's proprietary hierarchical database) and its integration with other database systems like Clarity and Caboodle. This role is highly technical and foundational, ensuring that Epic's backend databases are performant, scalable, and stable. Chronicles Database Architecture and Maintenance: * Design, configure, and maintain Epic's Chronicles database structures. * Ensure proper setup of master files, globals, and networked storage to support optimal performance and data integrity. * Work with Epic's tools and guidelines to manage data growth and optimize storage layout. Performance Tuning and Monitoring: * Continuously monitor the operational database for performance bottlenecks (CPU, I/O, cache hit rates). * Analyze and optimize global builds, journaling, indexes, and data access patterns. * Collaborate with Epic TS (Technical Services) and ECSA teams to fine-tune system performance. Upgrades, Environment Builds, and Data Refreshes: * Manage and support Chronicles data refreshes, including copying environments (e.g., PRD to TST/DEV) while ensuring data integrity. * Participate in and support Epic upgrades and versioning processes from the backend/database side. * Architect and automate database components of environment buildouts. Data Integration and Interoperability Support: * Ensure seamless data flow between Chronicles, Clarity, Caboodle, and third-party systems. * Support tools like Bridges, Interconnect, Cloverleaf, and Beaker that depend on efficient and secure database interactions. Security, Compliance, and Disaster Recovery Planning: * Implement and monitor database backup, restore, and journaling strategies to ensure high availability and disaster recovery readiness. * Maintain tight control over access permissions, encryption, and HIPAA-compliant data practices. * Participate in audits and ensure compliance with Epic and regulatory standards About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. #LI-NorthAmerica
    $82k-109k yearly est. Auto-Apply 38d ago
  • Customer Success Executive (Remote)

    Dev 4.2company rating

    Remote job

    Smartrecruiters SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform. SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all. Job Description Having raving fans has been and will always be one of the most critical competitive advantages we have. The Customer Success Executive will be an individual contributor on a high-performing team that is redefining the client-vendor relationship with our most strategic accounts. We aim to win the hearts and trust of each and every SmartRecruiters user through a truly unique engagement model fundamentally designed to drive Hiring Success. Candidates may be based anywhere in the central, mountain, or pacific time zones and work remotely. What you'll deliver: Serve as the primary point of contact post-implementation for our largest global customers. You will assume overall responsibility for investment adoption and ensure customer satisfaction by preventing and resolving critical issues and escalations. Partner with customers to define desired business outcomes, focusing on maximizing value realization from our solutions and services. Manage and coordinate key activities with other internal functions including Professional Services, Technical Services, Support, Product, and Engineering to achieve measurable outcomes. Build strong relationships with senior stakeholders, and deliver compelling QBR's that drive confidence. Develop a trusted advisor relationship with customers and executive sponsors to drive product adoption and ensure they are using the solution to achieve full business value. Partner with internal team members to align account activities with the customer's business case and strategy. Work with the sales team to properly sell and position Success Services. Provide proactive recommendations for best practices and find creative solutions to any challenges that may arise. Conduct consistent customer health checks. Prepare and educate customers on new features and releases. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal. Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product. Qualifications 8 plus years of customer success experience in enterprise software or SaaS organization with accounts > $100k ARR and total books of business > $3m. Proven track record of driving issues to resolution and advocating on behalf of a customer. Expert time management Experience of working with global enterprise customers is required Strong knowledge of cloud architecture and the IT landscape. Extensive experience in consulting and implementation of IT systems, preferably cloud service and/or identity management. Previous Technical Account Management or Solution Architect experience is a plus. Knowledge of enterprise IT functions. Experience in working with HRIS is an advantage. 2 plus years of application programming and system support experience is preferred. Demonstrated ability to plan and execute against customer priorities and expectations Experience in Process Improvement, Decision Making, Managing Processes, Planning, Analyzing Information, Developing Standards, Help Desk, Service Excellence. Experience with SaaS solutions such as Salesforce, ServiceNow, and Workday preferred. Available to travel up to 35% Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $26k-54k yearly est. 60d+ ago
  • Environmental Justice Energy Infrastructure Consultant (EJE3)

    Evoke Consulting 4.5company rating

    Remote job

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of industries including but not limited to Aerospace And Telecommunications | Consumer Products, Services, And Retail | Development And Sustainability | DOD/Military | Energy, Resources, & Industrials | Financial Services | Government & Public Services | Information Technology, Media, And Telecommunications | Life Sciences & Health Care | Manufacturing And Operations | Nuclear and Environmental | Professional Services |, etc. Learn More About ProSidian Consulting at ************************** Job Description ProSidian Seeks an Environmental Equity Energy Infrastructure Consultant (EJE3) (Engagement Team | Program Manager - Exempt 874-1 Consultant) This service supports Sector Sector Clients (For Present / Future Requirements) and ProSidian Team Members work as part of an Engagement Team Cadre (Labor Category ) to fulfill FFP - Firm Fixed Price (FFP) Task Order (TO) requirements for ProSidian Consulting is seeking an experienced Energy Infrastructure Consultant to support the Federal Energy Regulatory Commission (FERC) in its mission to promote environmental justice and equity. The consultant will be responsible for reviewing and analyzing environmental assessment documents and policies from federal, state, and local agencies to determine the geographic scope of infrastructure project impacts on environmental justice communities. The successful candidate will contribute to FERC's implementation of its first Equity Action Plan, ensuring equitable processes and outcomes in the energy sector's transition to a cleaner energy future. The Executive Order on Advancing Racial Equity and Support for Underserved Communities Through the Federal Government, issued on January 20, 2021, aims to address systemic barriers and promote equal opportunity for underserved communities and individuals in the United States. The order emphasizes the importance of advancing equity, civil rights, racial justice, and equal opportunity across all federal agencies. It directs agencies to assess their programs and policies for perpetuating systemic barriers and develop strategies to deliver resources and benefits equitably to all. The order also establishes an interagency working group to gather and analyze data to inform efforts to measure and advance equity. Additionally, it revokes previous executive orders that were seen as hindering progress in this area. We aspire to build and enhance an exceptional and diverse team of high-achievers who always put mission and the spirit of service first. This position aligns with functional/technical service requirements and client engagements in the Client Industry Sector - : . Environmental Equity Energy Infrastructure Consultant (EJE3) Candidates shall work to support requirements for RFQ1645224 | 89603023Q0075 Environmental Equity Functional Area Services and shall work as a Environmental Equity Energy Infrastructure Consultant (EJE3). Review and Analyze Environmental Assessment Documents: Conduct a comprehensive review and analysis of environmental assessment documents from federal, state, and local agencies related to infrastructure projects in the energy sector, including natural gas, electric transmission, and hydropower projects. Determine Geographic Scope: Evaluate policies and practices of agencies to identify how they determine the geographic scope for assessing the impacts of infrastructure projects on environmental justice communities. Prepare Detailed Reports: Generate detailed reports summarizing the findings from the review and analysis of environmental assessment documents and the determinations of geographic scope for environmental justice communities. Equity Action Plan Support: Contribute to the implementation of FERC's Equity Action Plan, ensuring that environmental justice and equity considerations are integrated into FERC processes. Collaborate with FERC Staff: Engage in collaboration and communication with FERC staff to share findings, present conclusions, and provide optional staff briefings on the analysis and reports. Presentation of Findings: Develop presentations of findings and conclusions to communicate the results of the analysis effectively. #TechnicalCrossCuttingJobs #Consulting #Jugaad Qualifications Proficiency in written communication and the ability to convey complex information in a clear and concise manner. Attention to detail and the ability to ensure accuracy and consistency in reports. Familiarity with environmental justice issues and policies, as well as knowledge of energy infrastructure projects, will be beneficial. Capability to work collaboratively with other team members and to meet tight deadlines. Proficiency in written communication and the ability to convey complex information in a clear and concise manner. Attention to detail and the ability to ensure accuracy and consistency in reports. Familiarity with environmental justice issues and policies, as well as knowledge of energy infrastructure projects, will be beneficial. Capability to work collaboratively with other team members and to meet tight deadlines. Bachelor's Degree: A bachelor's degree in a relevant field, such as Environmental Science, Engineering, Energy Policy, or a related discipline. Experience with Energy Infrastructure Projects: A minimum of 2 years of experience in working with energy infrastructure projects, specifically with a focus on natural gas, electric transmission, and/or hydro-power projects. Knowledge of Environmental Justice: In-depth understanding of environmental justice principles and concepts, with experience applying them in project assessments. Regulatory Familiarity: Familiarity with federal, state, and local energy regulatory processes and environmental policies. Analytical Skills: Strong analytical and problem-solving skills to review and interpret complex environmental assessment documents and policies. Communication Skills: Excellent written and verbal communication skills to prepare detailed reports and deliver presentations to stakeholders. Time Management: Proven ability to manage multiple tasks and meet strict deadlines within a fast-paced consulting environment. Team Player: Ability to work collaboratively with a diverse team and effectively communicate with FERC staff and other stakeholders. U.S. Citizenship Required - You must be a United States Citizen Excellent oral and written communication skills (This employer participates in the e-Verify program) Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office. Additional Information CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following: Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ****************** 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis. A wide range of investment options are available with a personal financial planner available to assist you. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work. Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program. Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: Pending ------------ ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in " HONOR ABOVE ALL " - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED . Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
    $5k monthly Easy Apply 1h ago

Learn more about Technical Service jobs

Jobs that use Technical Service