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  • Bilingual Customer Retention Representative - Onsite or Remote

    Premier 4.7company rating

    Remote job

    Shift: Multiple Shifts Available, Every Other Saturday 8:00am-4:30pm Job Status: Full-Time and Part-Time Pay: $17.00-$18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard Bilingual skills are compensated in the form of 10% differential (English/Spanish). Applicants must be fluent in English/Spanish. Work Site This job is offered onsite and remote. Remote employees must live within 50 miles of a PREMIER location or plan on relocating. Shift Options Full-Time: M-F, 12:30-9 PM and e/o Saturday from 8 AM-4:30 PM Part-Time: M-F, 2-9 PM and e/o Saturday from 8 AM-4:30 PM About the Role Responds to telephone inquiries regarding various call types including, account closures, account re-opening and activation. Utilizes the outbound dialer on various call types. Utilize various retention techniques to maintain our account base. Maintains accurate account records. Reports unusual account/application activity to management Maintains department standards as approved. Training Extensive paid, onsite training program, up to 3 weeks in length. Ongoing training opportunities for continuous improvement! Pay Base wage starting at $17-$18.90/hr. with opportunities to increase take home pay. Top performers can earn monthly incentives based on performance. Contest money available through daily, weekly, and monthly Level Up competitions. Career path from Associate I to Associate IV - each step earning an increase in pay! Earn up to an additional $3.78/hr. when working non-traditional hours. Shift differential up to 20% Bilingual skills will be compensated in the form of a 10% differential. Competitive Benefits Package Full medical benefits when working 20+ hours per week Traditional and High Deductible health plan options available FREE dental and vision coverage Generous Paid Time Off plans 401(k) - dollar-for-dollar match up to 5% of total compensation Special discounts and offers for events at the Denny Sanford PREMIER Center PREMIER Wellness Program Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year Fun Employee Parties Our Culture Emphasis on personal success, respect, health, wellness, fun and giving back Employees are rewarded, valued, and celebrated for hard work Various Career advancement opportunities and growth Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more
    $17-18.9 hourly 60d+ ago
  • Community Manager

    The NRP Group 3.5company rating

    Columbus, OH

    Come join NRP's A+ team! We've been recognized as a “Top Workplace” because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career. NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association's Best Places to Work. We value our employees by offering a competitive benefit package including: Commission and bonus opportunities Paid vacation and sick leave 11 Paid holidays Paid maternity & parental bonding leave Short & long term disability Medical/Dental/Vision/Life Insurance 401(k) Match Training, certification, & growth opportunities Employee referral & recognition programs Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit ***************** Come join the NRP Team as a Community Manager at our Columbus, OH property, Sinclair! Position Summary: Under the direction of the Regional Property Manager, the Community Manager is responsible for ensuring excellent customer service in the daily management, coordinating all aspects of apartment community operations, maximizing cash flow while preserving assets, achieving budgeted NOI, providing a quality living environment for residents, and establishing a positive working environment for property team members. The Community Manager duties vary depending on the size of the community and the number of staff to which responsibilities might be delegated. Essential Functions Statement(s): Financial Oversee all financial performance of the property and work towards achieving budgeted NOI Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P Invoices, statements of disposition, monthly closing procedures, and late fees Develop cost saving strategies in an effort to reduce budgeted expenses Create annual operating budget and business plan with Accounting team and Regional Property Manager Review financial statements in a timely fashion, working closely with the property accounting team members Prepare variance report on a monthly basis Analyze income, expenses, traffic, lease expirations, market rents, delinquency financial statements, and make recommendations as needed Recommend and oversee all capital improvements, deferred maintenance and upgrade programs Review and analyze all bid summaries for purchase of goods and services, monitor the vendors work, and guarantee accurate invoicing Ensure that all contracted services and materials are accounted for and that the work has been performed properly prior to the release of payment Process delinquent residents according to policy, collect late fees, and file on units at the appropriate deadline Serve as property representative in court proceedings under direction of legal counsel, understanding all property legal issues affecting residency, storage, abandonment, bankruptcy, fair housing and unlawful detainer/eviction actions Marketing Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared Monitor direction of rental activity and all on-site sales, marketing outreach, and advertising plans Maintain on-going, in-depth knowledge of associated market, market rents and demographics to give a competitive edge Evaluate and make recommendations for rental pricing Monitor daily move-in/move-out property status reports and manage the monthly renewal process Verify weekly traffic sources, following up on prospect status and closing ratio numbers and implement programs and team development plans to improve results Ensure all residents are on the correct Blue Moon lease agreement that is up to date with all of the correct terms and conditions. Monitor compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards Maintain passing e-shop, phone shop, and physical shop scores Customer Service Complete a daily inspection of the property and market-ready units Monitor and direct service operations to ensure service requests are completed within 24 hours and curb appeal standards are met Supervise safety and risk management functions including coordinating monthly safety meetings Review resident retention programs, in an effort to continue to meet residents needs and improve retention Provide excellent customer service and display courteous and professional attitude toward all customers Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekends Personnel Development Recruit and select team members by understanding and adhering to NRP's selection process policies, procedures and core values Train, coach, and mentor team members, working with the training department as well as providing on-going feedback Create a team environment by holding weekly team meetings, establishing realistic goals, and fostering open communication Generate employee schedules in e-time and audit missed punches Provide ongoing feedback to team members Provide recommendations for compensation adjustments, promotions, and terminations Perform other duties as required May occasionally be required to assist at other properties Run errands to support the property as necessary SKILLS & ABILITIES Education: High School Diploma or equivalent, Bachelor's degree or CPM highly preferred; Tax Credit Specialist (TCS) or HCCP designation preferred Experience: 5+ years property management experience; one year supervisory experience; working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, IRS Section 42 - LIHTC Program and other laws as they relate to property specific guidelines and occupancy standards Technical Skills: Strong computer skills, especially in the Microsoft Office Suite, experience in Yardi preferred Other Requirements: Valid driver's license and reliable transportation The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.
    $31k-41k yearly est. Auto-Apply 3d ago
  • Lead Pharmacy Operations Specialist

    Wellsense Health Plan

    Remote job

    It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances. Job Summary: Reporting to the Manager of Pharmacy Support Operations, the Lead Pharmacy Operations Specialist is responsible for activities ranging in scope from prior authorization processing to stepping in to assist in the absence of the Manager of Pharmacy Support Operations. The Lead Specialist supports all Operations Specialist staff in meeting individual goals as well as department level metrics and goals. S/he works closely with the management team, assists with quality control when needed, and responds to pharmacy related inquiries. The Lead Specialist assists with systems testing and troubleshoots system issues across multiple platforms. S/he will also meet established performance metrics, as well as assist teammates in achieving these goals. The Lead Specialist mentors and coaches Pharmacy Operations Specialists, fosters an environment of professionalism and teamwork and is a front line resource for all team members. S/he will encourage and develop a strong working relationship with the Pharmacy Operations staff, act as a subject matter expert for prior authorization processing, pharmacy systems and other Pharmacy Operations clinical, contractual and regulatory requirements. The Lead Specialist will be engaged, open to answering questions, a positive role model, and convey a willingness to contribute to the success of their teammates, management team and the Pharmacy Operations department. Our Investment in You: · Full-time remote work · Competitive salaries · Excellent benefits Key Functions/Responsibilities: · Demonstrates expert knowledge and understanding of Pharmacy Operations policies and procedures, in addition to all clinical, contractual and regulatory requirements as they influence, or relate to pharmacy. · Serves as a subject matter expert and first line for escalated issues for Operations Specialists in the day-to-day operations of the department. Exercises good judgment and involves the Manager or Senior Manager as necessary. · Interprets and processes complex prior authorization requests for pharmacy and medical drugs. · Performs peer audits including quality review and new employee mentoring. · Attends interdepartmental meetings and participates in cross-functional initiatives on behalf of the department when needed. · Demonstrates working knowledge of systems and platforms leveraged to conduct prior authorization reviews for pharmacy and medical drugs. · Maintains quality and performance levels set for Pharmacy Operations Specialists while coordinating special team projects. Including, but not limited to, · Receive, process, and review all prior authorization requests received through fax, phone, or electronic prior authorization systems in accordance with all regulatory and accreditation requirements. · Properly apply clinical policy criteria to the review of prior authorization requests · Review and interpret member's eligibility, claim history, and Pharmacy Program information using the PBM claims software to provide information to both internal and external clients via telephone or email · Interprets medical and pharmacy data and accurately enters information into system according to regulatory and NCQA accreditation requirements · Communicate determinations to members and providers via incoming and outgoing telephone calls, fax notifications, and letter notifications · Serves as a backup for the Pharmacy Operations Support Manager as needed. · Tests system changes and operational enhancements. · Serves as a first-line agent on escalated calls/issues when necessary · Other duties as assigned by department Supervisors. Supervision Exercised: · Occasional supervision, or training, of Pharmacy Operations Specialists Supervision Received: · Direct supervision received weekly. Qualifications: Education Required: · Minimum of a High School diploma or equivalent required. Associate or Bachelor's degree preferred Experience Required: · Two or more years of experience in a professional or pharmacy setting is required · Two or more your experience in prior authorization processing is required · Previous experience in a managed care environment preferred · Certified pharmacy technician preferred · Previous experience engaging in management activities preferred · Prior experience engaging in projects preferred · Prior customer service experience preferred Required Licensure, Certification or Conditions of Employment: · Successful completion of pre-employment background check Competencies, Skills, and Attributes: · Excellent Customer Service skills · Prior experience assisting members and/or providers with telephone inquiries · Strong organizational, problem solving, communication, and interpersonal skills · Excellent written and oral communication skills required. · Must have strong data entry and attention to detail in building cases · Must be able to multitask and be results oriented · Working Conditions and Physical Effort: · Regular and reliable attendance is an essential function of the position. · Ability to work in a fast-paced environment. · Work is normally performed in a typical interior/office work environment. · No or very limited physical effort required. No or very limited exposure to physical risk. About WellSense WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees
    $50k-94k yearly est. 60d+ ago
  • Patient Team Assistant

    Luminary Hospice

    Columbus, OH

    Reports To: Executive Director/Administrator, Clinical Director and/or Director of Operations At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey. Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person - with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers. About the role: The Patient Team Assistant is responsible for support the business operations function at Luminary Hospice inclusive of administrative support, coordination of medical staff activities, and acting as a liaison between clinical staff and business operations team. Job Responsibilities & Duties: Provides assistance to the Executive Director/Administrator, Director of Clinical Services and Director of Operations, preserving the confidential nature of items of which he/she has knowledge. He/she must maintain the files, supplies, and general office condition in an orderly manner. Assists the hospice team members with ordering patient durable medical equipment, sending faxes, and email correspondence. Assists with ordering and maintaining appropriate inventory of medical supplies for the field staff. Assists the Clinical Director in maintaining schedules for field staff and notifying personnel and facilities of changes in assignments. Maintains open charts by filing all clinical documentation in a timely manner. Prepares for team meeting by having appropriate patient charts ready for the meeting, preparing the Plan of Care Updates, sending IDG meeting notes to each attending physician. Answers telephone inquiries and channels them appropriately. Sends, tracks and maintains the physician orders (doc tracking) in the EMR in a timely fashion to ensure proper flow of billing. Maintains the patient census list, IDG meeting templates, morning call minutes, etc. Other duties as assigned. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description. Job Requirements & Qualifications: Minimum of two (2) years' experience preferably in hospice or health care, or graduation from a one (1) or two (2) year business college preferred. Is at least 18 years of age. Proficient in MS Office applications and ability to learn department and job-specific software systems. Demonstrate organizational skills. Demonstrate effective verbal and written communication skills. Demonstrate analytical skills when problem-solving. Demonstrate high attention to detail and a high degree of accuracy. Core Competencies: Communication: Demonstrate knowledge to reply and receive information to and from others. Customer Service: Works with customers to assess their needs in an effort to meet/exceed requirements and expectations. Emotional Intelligence: Demonstrates knowledge on how to manage oneself and how to interact successfully with others. Time Management: Demonstrate ability to manage your time productively and efficiently. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Equal Employment Opportunity: Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications. Compensation and Benefits: Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals.
    $32k-55k yearly est. Auto-Apply 60d+ ago
  • Move-In Coordinator

    True Connection Communities-Verena at Hilliard

    Hilliard, OH

    Job Description Job Purpose The Move-in Coordinator's primary responsibility is to ensure a smooth and successful transition of a new Resident into the community. True Connection Communities (TCC) is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments of the business. At TCC, every day is an opportunity at our Senior Living Community for all our team members to make lasting connections with each other, residents, and resident's families in a profound and personal way. Team members serve as a bridge between the residents, families, and the company allowing us to provide the absolute best experience for all. At True Connection Communities, you'll find opportunities to impact lives whether you have direct contact with residents, or support or lead someone who does. For more information on True Connection Communities visit ********************************** Benefit of working for us based on eligibility Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA) Paid Parental Leave, Short-term & Long-term Disability Industry-leading PTO Paid Holidays 401k program; Including match Tuition reimbursement Staff development courses & free online training courses Paid training Bonus programs Employee Assistance Program (EAP) Employee/Resident Referral Bonuses Duties and Responsibilities Works directly with new Resident and family to finalize paperwork and requirements for admission Handles move-in coordination: move-in day activities, move-in arrangements, parking, utilities, etc. Provides sales assistance to the Future Resident DIrector as needed to include conducting tours, handling telephone inquiries, hosting events and participating in community marketing outreach programs Compiles reports accurately and timely as needed including but not limited to weekly activity reports Participates in sales meetings. Implements protocols to assist the new Resident's transition into the community. Coordinates event details with Associates in other departments. Encourages teamwork through cooperative interaction with Associates in other departments. Supports a positive and professional image through action and dress. Maintains inventory of marketing collateral and materials. Performs other duties as assigned. Qualifications Exhibits excellent customer service and public relations skills. Displays patience, tact and a cheerful disposition even under stressful circumstances. Promotes the community in a positive manner and effectively communicates the community values to Residents, families, visitors and Associates. Creative, energetic, enthusiastic, patient, flexible, encouraging, and team oriented. Demonstrates proficiency in Microsoft Office and other marketing relating software. Desire to serve seniors. Effective problem-solving skills Working Conditions The Move-in Coordinator works in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, scanners, photocopiers, and filing cabinets. This position also works within the Senior Living Community, where there may be possible exposure to communicable diseases and infection, exposure to latex, possible exposure to blood-borne pathogens, possible exposure to various chemical, infectious, or biological hazards, and possible exposure to pets. True Connection Communities is an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws. True Connection Communities complies with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities. True Connection Communities is a Drug-Free/Smoke-Free Workplace. Tuesday- Saturday Flexible Schedule
    $33k-46k yearly est. 16d ago
  • Claims Specialist

    Nextinsurance66

    Remote job

    NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you'll find NEXT. Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow - that's where you come in. As a Claims Specialist, you will be deemed a subject matter expert in the Claims department. Your extensive experience in commercial claims will allow you to handle high-severity and high-complexity claims. You will also lead department roundtables and have the opportunity to serve as a valuable peer resource to other team members! What You'll Do: Extensive policy document and legal contract interpretation Ability to analyze and identify coverage and related coverage issues Leverage a working knowledge of insurance contracts, Unfair Claims Settlement Practices, insurance codes, civil codes, vehicle codes, arbitration rules and regulations, tort law, claims best practices handling and management as part of your ongoing adjudication of claims Manage, investigate, and resolve claims within prescribed authority levels Recommend ultimate resolution on assigned cases in excess of authority to claims management Rely on a deep background of litigation handling experience in both General Liability and Casualty files to resolve claims Consistently drive litigation, attend mediations, trials, and other alternative dispute resolution avenues Communicate with policyholders, witnesses, and claimants in order to gather information regarding claims, refer tasks to auxiliary resources as necessary, and advise as to the proper course of action Preemptively communicate and respond to various written (email, SMS, fax, mail) and telephone inquiries, including status reports Present file materials for authority and roundtables Work with nurses, doctors, and attorneys on file reviews Comply with all statutory and regulatory requirements of all applicable jurisdiction Meet detailed quality assurance standards and meet set goals for performance Set and revise case reserves in accordance with the reserving policy Identify potentially suspicious claims and refer to SIU; identify opportunities for third-party subrogation Be accountable for the security of the financial processing of claims, as well as security information contained in claims files Work with, and provide claim-specific guidance to, independent field adjusters Partner closely with internal teams and advise leadership of key claim activities and exposures What We Need: BS/BA Degree required Advanced studies or insurance designation preferred At least 15+ years of directly related experience with Commercial General Liability and Litigation Strong written and oral communication skills required, as well as strong interpersonal, analytical, investigative, and negotiation skills In-depth knowledge of multi-jurisdictional claims handling issues Willingness to utilize and adapt to evolving technologies within the Claims operations Must be a self-starter and able to work independently Candidates must have, or be able to promptly obtain, a Texas Independent Adjuster License Effective communication, presentation, negotiation, and persuasion skills Ability to collaborate with cross-functional teams to achieve business results Proven success in delivering strong results in a rapidly changing claims environment Someone who achieves a standard of excellence with work processes and outcomes, honoring company policies and regulatory compliance Team orientation that emphasizes building strong working relationships and contributing to a positive work environment High degree of comfort with navigating sometimes ambiguous environments and a willingness to dive in and assist coworkers with workloads or contribute to organizational needs/projects when needed Receptivity to feedback and a willingness to learn, embracing continuous improvement, and having an openness to learning new and evolving proprietary and off-the-shelf software systems Some travel capability, likely up to 10% of capability Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Next Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the *************************. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (********************************************* or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible for our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US annual base salary range for this full-time position:$100,000-$130,000 USD Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $34k-54k yearly est. Auto-Apply 2d ago
  • Registered Principal Support Specialist

    Primerica 4.6company rating

    Remote job

    Join Our Team In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America's Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America's Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! About this PositionThe Golden Circle Telephone Rep monitors and responds to top producers' telephone inquiries. The associate also functions as a sales partner to assigned Securities Rep and works with management to make and implement recommendations concerning department changes, improvements and enhancements.Responsibilities & Qualifications Responsibilities & Qualifications Bachelor's Degree (preferred) or 3 years work experience in the Securities Industry. Series 6 and 26 or 7 and 24 licenses required or may be obtained through a learning agreement. Knowledge of individual securities and market dynamics preferred. Effective writing, presentation, communication and coaching skills. Effective problem solving/analysis skills. Excellent PC computer skills. Excellent interpersonal skills. Ability to manage multiple priorities and quickly and efficiently adapt to changes in procedures or policies. Ability to perform assigned tasks within the specified time frames and meet quality expectations. FLSA status: This position is exempt (not eligible for overtime pay): NoOur Benefits: Day one health, dental, and vision insurance 401(k) Plan with competitive employer match Vacation, sick, holiday and volunteer time off Life and disability insurance Flexible Spending Account & Health Savings Account Professional development Tuition reimbursement Company-sponsored social and philanthropy events It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws. At Primerica, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
    $28k-38k yearly est. Auto-Apply 55d ago
  • Business Development Representative (Remote)

    Nextbillion.Ai

    Remote job

    We are looking for a talented and competitive Business Development Representative (BDR) that thrives in a quick sales cycle environment. The rep will be responsible to generate quality leads as well as follow up on inbound email and telephone inquiries. Roles and Responsibilities: The BDR's responsibilities include You should be persuasive and committed to achieving business goals Actively sourcing new sales opportunities through email, LinkedIn and cold calling. Assessing or creating opportunities for NB's Products. Qualifying the prospect and systematically introducing Sales to engage further. Ability to seed ideas, tell product stories to potential customers to draw their attention towards NB. Attending industry events and educational workshops as required. Should also be able to conduct research on market trends and competitors Developing in-depth knowledge of product features and benefits. Updating the CRM system on a regular basis Utilising virtual meetings to build relationships with new customers. Creating target account list based on ICP Job requirements: 3 years of hands-on experience with multiple sales techniques (including cold calls) Proven track record in call handling both incoming & outgoing Must have SaaS experience Knowledge and experience of US Market segment Excellent verbal and written communications skills Strong listening and presentation skills Ability to multitask, prioritise, and manage time effectively BA/BS degree or equivalent Region of Work: US Reporting: You would be Reporting to the Head of Business Development Working Hours: As per the US time zone. (5pm to 2am IST) 8 hour shift per day Monday to Friday About NextBillion.ai NextBillion.ai is a first-ever decentralised, customizable, and tailored map stack focused on the transportation/logistics industry. NextBillion.ai helps solve highly complex transportation and operational challenges. Every customer, use case, and geography is different, and NextBillion.ai is able to integrate these differences directly into their mapping environment. NextBillion.ai provides last-mile delivery, telematics, food delivery, automotive, and ride-hail with location tools and API's that help them adopt an AI-first approach. NextBillion.ai is customizable to be hyper-local and pinpoint accurate for difficult to solve enterprise use cases. Nextbillion.ai was founded in January 2020 by Ajay Bulusu, Gaurav Bubna and Shaolin Zheng. They were formerly part of the map team at Grab, a multinational ride-hailing and food delivery company.
    $31k-58k yearly est. 60d+ ago
  • Deputy City Manager

    City of Westerville 3.5company rating

    Westerville, OH

    Westerville is a vibrant city of more than 40,000 residents and a leader in job creation in the region. The community boasts 41 parks and a recently expanded, state-of-the-art, indoor recreation facility. Westerville is also home to a historic Uptown, which has recently secured an APA Ohio Great Place in Ohio award. If this sounds like a community you want to be a part of, apply now! Under the direction of the City Manager, the Deputy City Manager is responsible for overseeing the strategic direction, operational efficiency, and financial health of the city's public utilities and essential infrastructure services. Work is performed under the executive direction of the City Manager. Work involves development and administration of city policy, budget, and oversight of Water, Electric, Public Service, and Information Technology, including the WeConnect Data Center. Although the focus is on utilities and infrastructure planning, other duties that assist the City Manager in implementing Council strategies may be added from time to time. First review of applications will be on January 30th, 2026.Under the direction of the City Manager 1. Lead the development and implementation of long-term capital improvement plans for the City's utility and infrastructure assets, ensuring alignment with city-wide goals and the city council strategic plan. Provide strong leadership and direction to department managers and staff, fostering a culture of innovation, accountability and customer service. 2. Manage, direct, and supervise the department or divisions of Water, Electric, Public Service and Information Technology; provide guidance to department heads on policies, personnel matters, and problems; review goals, objectives, priorities, and programs; Managing daily operations to ensure service reliability and safety, along with leading major capital improvement projects. 3. Develop and maintain effective working relationships with City Council members and the leadership team; coordinate activities to resolve conflicts and disputes; communicate with the public through telephone inquiries, public meetings, and special appearances; investigate and resolve public inquiries and complaints; represent the City at meetings, conferences, and on boards or agencies with multi-jurisdictional involvement, including acting as a liaison with regulatory agencies, regional partners and the public. 4. Develop and manage large-scale departmental budgets, including capital improvement plans (CIP's). Analyze financial data to optimize resource allocation, identify cost-saving measures, and ensure the long-term financial stability of utility funds. 5. Meet all job safety requirements and all applicable safety standards that pertain to essential functions; must demonstrate regular and predictable attendance; maintain required licenses and/or certifications. 6. Performs other duties as assigned. EQUIPMENT OPERATED: The following are examples only and are not intended to be all inclusive: Personal computer, printers, copier, telephone, and other standard business office equipment, and computer software (e.g., Microsoft Office, Google Office Suite, Adobe, and other applicable computer software). PHYSICAL REQUIREMENTS / WORK ENVIRONMENT: The employee is exposed to chemical compounds found in an office environment (e.g., toner, correction fluid, etc.); this is considered sedentary work, and the employee must demonstrate the ability to perform the physical demands required of the position in accordance with the U.S. Department of Labor's physical demands strength ratings. In cases of emergency, unpredictable situations, and/or department needs, may be required to lift, push, pull, and/or carry objects heavier than D.O.L. strength ratings recommend. POSITIONS DIRECTLY SUPERVISED: Water Utility Manager, Electric Utility Manager, Director of Public Service, Chief Information Officer. * Possession of a Bachelor's degree in business or public administration, Civil Engineering, or related field; and * Ten (10) or more years of progressively responsible experience in city management or public administration, including supervisory experience. Expertise in water utility operations, electric utility operations, capital infrastructure planning, or information technology/data center management preferred. * Must possess and maintain a valid State of Ohio driver's license and must remain insurable under the City's vehicle insurance policy. * Any combination of education, training, and/or experience equivalent to the minimum qualifications stated above. KNOWLEDGE, SKILLS, AND ABILITIES: (*Indicates developed after employment) KNOWLEDGE OF: safety practices and procedures; office practices and procedures; principles, theories, and practices of executive and administrative planning; management and control; federal, state, and local laws; regulations and policies applicable to structure, functions, programs, and practices in conducting public services through city government; regulations and policies applicable to personnel management, functions, programs, and practices; modern principles, practices, methods, and techniques relating to effective delivery of services with the service group; labor relations, union negotiations, and mediation; effective practices and methods of communicating with the public. SKILL IN: word processing; basic computer operation; typing and data entry; use of modern office equipment and software; verbal and written communication. ABILITY TO: demonstrate professionalism; carry out instructions in written, oral, or picture form; read, copy, and record figures accurately; effectively communicate verbally and in writing in order to give and receive information in a prompt and courteous manner; organize, coordinate, and prioritize a variety of departmental programs, activities and projects to communicate complex ideas effectively, both orally and in writing; analyze financial data and relate such data to budget preparation and other fiscal planning; conduct research and prepare reports on a variety of subjects; establish and maintain effective working relationships with elected and appointive officials at all levels of government; communicate with staff, the media, and with the general public.
    $34k-57k yearly est. 2d ago
  • Box Office Staff - PromoWest

    AEG Worldwide 4.6company rating

    Columbus, OH

    Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! A Brief Overview The Box Office Attendant is responsible for assisting patrons with ticket distribution and providing general information pertaining to the venue or event. In addition to these general duties, the incumbent will provide direct support to the Box Office Manager and cover various tasks as needed. What you will do Assist customers with using ticketing software and ticket purchase through various methods; including cash, credit, and vouchers. Assist with will call and guest list management. Check identification, distribute tickets to the proper parties. Resolve issues as they arise and escalate concerns to management when necessary. Answer telephone inquiries related to show and ticket information. Provide guidance related to additional venue or event information, accessibility, ADA requests, etc. Accurately reconcile sales and will call receipts. Provide sales and ticketing information to the accounting and operations teams. Assist with show settlement as necessary Education Qualifications High School Diploma or its equivalency Experience Qualifications 0-2 years Of related work experience Skills and Abilities Must be available to work varied shifts which may include weekdays, weekends, evenings, and holidays Must have experience cash handling and other payment methods such as credit cards Must be proficient in Microsoft Office, specifically Excel and Word Excellent communication and customer service skills with a proven ability to work in a fast-paced environment Previous experience working in events and knowledge of the music industry preferred Previous experience working on a venue ticketing platform preferred Qualifications (ALL) High School Diploma or its equivalency 0-2 years Of related work experience Must be available to work varied shifts which may include weekdays, weekends, evenings, and holidays Must have experience cash handling and other payment methods such as credit cards Must be proficient in Microsoft Office, specifically Excel and Word Excellent communication and customer service skills with a proven ability to work in a fast-paced environment Previous experience working in events and knowledge of the music industry preferred Previous experience working on a venue ticketing platform preferred Payscale: Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification). Payscale: $10 - $15 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification).
    $10-15 hourly Auto-Apply 60d+ ago
  • Pharmacy Operations Specialist

    Wellsense Health Plan

    Remote job

    It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances. Job Summary: Reporting to the Manager of Pharmacy Operations, the Pharmacy Operations Specialist is primarily responsible for supporting the pharmacy utilization management programs, processing prior authorization requests, and providing pharmacy-related customer service to internal and external parties. In addition, the Operations Specialist will support the day-to-day operations of the pharmacy program as needed. Our Investment in You: · Full-time remote work · Competitive salaries · Excellent benefits Key Functions/Responsibilities: Receive, process, and review all prior authorization requests received through fax, phone, or electronic prior authorization systems in accordance with all regulatory and accreditation requirements Properly apply clinical policy criteria to the review of prior authorization requests Review and interpret member's eligibility, claim history, and Pharmacy Program information using the PBM claims software to provide information to both internal and external clients via telephone or email Interprets medical and pharmacy data and accurately enters information into system according to regulatory and NCQA accreditation requirements Communicate determinations to members and providers via incoming and outgoing telephone calls, fax notifications, and letter notifications Responsible for analysis and issue resolution as it pertains to the administration of the formulary and benefits Provide pharmacy-related customer service to both internal and external parties Process pharmacy authorizations utilizing PBM real time online claims adjudication software Support new clinical program implementation Serve as a liaison to Member Services and other internal clients for real-time support on pharmacy benefit interpretation, Pharmacy Policy interpretation, and plan design interpretation Other responsibilities as needed Qualifications: Education: Minimum of a High School diploma or equivalent required Associate or Bachelor's degree preferred Experience: Two or more years of experience in a professional or pharmacy setting Previous experience in a managed care environment preferred Prior customer service experience preferred Competencies, Skills, and Attributes: Excellent Customer Service skills Prior experience assisting members and/or providers with telephone inquiries Strong organizational, problem solving, communication, and interpersonal skills Excellent written and oral communication skills required Must have strong data entry and attention to detail in building cases Must be able to multitask and be results oriented About WellSense WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees
    $43k-69k yearly est. 60d+ ago
  • (Non-Remote) Revenue Cycle Manager

    Asian American Health Coalition 4.0company rating

    Remote job

    Job DescriptionDescription: Revenue Cycle Manager REPORTS TO: Chief Financial Officer EDUCATION: Bachelor's degree from four-year college or university, and/ or 5-7 years of experience in lieu of WORK EXPERIENCE: One to two years supervisor experience and/or training; and FQHC experience a plus! SALARY RANGE: DOE FLSA STATUS: Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is preferred HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. **This is not a fully remote position** JOB SUMMARY: As the Revenue Cycle Manager for HOPE Clinic, you focus on partnering with our patients to clearly understand their institutional goals, challenges, organizational structure, and key business drivers. The role of the Revenue Cycle Manager oversees the Billing and Insurance Verification team's daily activities and follows up with teams to drive the overall performance and daily management of multiple assigned providers' schedules. The Revenue Cycle Manager serves as a liaison between the Billing and Insurance Verification team and other HOPE Clinic departments and the patients. MAJOR DUTIES & RESPONSIBILITIES: Manage overall medical billing operations such as ensuring effective flow of demographic changes and payment information, claims accuracy and timely submission, and account reconciliations; Oversee aggressive follow-ups with accounts receivables (A/R), including preparation of denial appeals and distribution of patient statements; Track fee schedules and insurance denials to ensure fully allowed reimbursements; Identify and implement strategies to improve internal and patient billing processes; Incorporate and execute quality assurance processes related to ensuring accurate patient billing activities; Review and analyze patient accounts, identify trends and issues, and recommend solutions; Collaborate with other team members to improve/maintain an overall positive work environment for the team; Provide a high level of customer service to both practices and patients by identifying and efficiently resolving insurance and other billing-related issues; Collaborate with the front desk, call center, and other departments as needed to resolve any billing/payor issues; Research, compile the necessary documentation, and complete appeal process for denied claims, via phone/email with payers, facilitating correct claims if necessary; Prepare, review, and transmit claims using billing software to include electronic and paper claim processing both primary claims and secondary claims; Follow up on unpaid claims within the standard billing cycle timeframe; Collaborate with the billing team when necessary to make coding changes to submit corrected claims or appeals; Stay current with payer trends as to how to submit corrected claims and the payer-specific appeal processes; Analyze root causes of denials; trends and issues: propose solutions and work with the management team to determine the appropriate action to resolve; Identify areas of concern regarding the various areas of the revenue cycle; Share trending and feedback to reduce denials to the CFO and/or Credentialing Coordinator; Hospital billing - identify charges that are billed for hospital visits, update spreadsheets and reports for documentation, and create claims to be billed; Apply insurance and patient payments to the Practice Management system, utilizing ERAs and manual application; Reconcile payments applied to the system to cash received; Answer patient's estimate of benefits or statements, telephone inquiries verifying insurance and benefits within the practice management system; Attend on-site/off-site community engagement activities, clinic events, and/or training as needed; Perform other duties as assigned to support HOPE Clinic's Mission, Vision, and Values. Requirements: QUALIFICATION REQUIREMENTS: 5-7 years of experience with revenue cycles, medical billing, collections, and payment posting; Understand regulatory and compliance requirements associated with submitting claims to payers; Experience with Electronic Medical Records (EMR); Strong communication and interpersonal skills; Expertise with medical and billing terminology; Excellent organization and time management skills; Proficiency in computers, particularly Word and Excel. EDUCATION and/or EXPERIENCE: Bachelor's degree from four-year college or university (desired); Or 5-7 years related experience and/or training; or equivalent combination of education and experience; 1-2 years of supervisory experience; Knowledge of medical billing, front-office, physician practice management, and healthcare business processes; Strong understanding of medical billing/coding, with an understanding of various insurance carriers, including Medicare, private HMOs, and PPOs; Previous FQHC (Federally Qualified Health Center) RCM experience. OTHER SKILLS and ABILITIES: Bilingual (Vietnamese, Chinese, Arabic, and/or Spanish with English) is preferred. Above average skills in language ability as well as public speaking and writing. Must have good transportation and a valid Texas Driver's license.
    $72k-101k yearly est. 3d ago
  • Wealth Management Trust Specialist - Remote/St. Paul, MN

    U.S. Bank 4.6company rating

    Remote job

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Job Location Details: This is a remote position open to candidates living in or near St. Paul, MN with approximately 1 week every 4-5 weeks required in-office. The Trust Concierge Team provides high quality customer service by responding to telephone inquiries, requests, and problems for an affluent client base where the bank is acting as trustee, agent or custodian. Resolves problems and errors and processes routine customer service requests, ensuring compliance with legal requirements is being met and risk is being monitored within designated authority levels. This position is generally the first point of contact for clients being serviced by an administrative team. This position also performs wire callbacks to prevent fraud and assure wire accuracy. This duty is performed for WM Banking and Trust departments. The department also audits Medallion Signature Guarantee requests and applies them as needed. This duty requires the agent to work in office for a week at a time approximately every 4-5 weeks otherwise this position is home-based. Provides high quality customer service by responding to telephone inquiries, requests and problems for an affluent client base where the bank is acting as trustee, agent or custodian. Resolves problems and errors and processes routine customer service requests, ensuring compliance with legal requirements is being met and risk is being monitored within designated authority levels. Knowledgeable about trust related products and trust systems used. This position is generally the first point of contact for clients being serviced by an administrative team. Basic Qualifications: Associate's degree, or equivalent work experience Two to five years of experience in client/customer service, and fiduciary activities Preferred Skills/Experience: Thorough knowledge of, and experience in, personal trust administration, fiduciary regulations, and trust services Thorough knowledge of fiduciary services and compliance/regulatory reporting Thorough knowledge of systems and procedures, as well as operations areas and responsibilities Strong problem-solving and negotiation skills as well as the ability to handle basic to difficult customer calls Proven commitment to high quality customer service Strong time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service Excellent interpersonal, verbal and written communication skills If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $24.18 - $32.21 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
    $24.2-32.2 hourly Auto-Apply 24d ago
  • Clerical Assistant 2 - Erie County Assistance Office

    State of Pennsylvania 2.8company rating

    Remote job

    Are you searching for a rewarding career in public service? Do you want to make a difference in the lives of those who live in your community? If you do, a Clerical Assistant 2 position with the Department of Human Services might be perfect for you! Apply today to join our dedicated team of professionals! DESCRIPTION OF WORK You will perform a wide range of clerical duties, which will enhance staff members' ability to provide quality services to the citizens of Pennsylvania. You will engage in a variety of clerical and general office duties by following office procedures and using relevant systems. Clerical Assistant 2s interact with the general public in a courteous and professional manner both in person and via telephone. You will utilize basic computer skills to perform various office functions including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voice mail. Job duties are carried out under the general supervision of a Clerical Supervisor. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment, 37.5 hours per week. * Work hours are 8:30 AM to 5:00 PM, Monday thru Friday with a 1-hour lunch. * Travel and overtime as needed. * No Shift work * Free parking at this facility. * DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment. * Work Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language. * Telework: You may have the opportunity to work from home (telework) part-time based on bargaining unit seniority and organizational demands once all other eligibility criteria are met. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Erie. * Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108 (before taxes). * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or * Graduation from high school; or * An equivalent combination of experience and training. Other Requirements: * You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. * Hiring preference for this vacancy will be given to candidates who live within Erie County. If no eligible candidates who live within Erie County apply for this position candidates who reside in other counties may be considered. * You must be able to perform essential job functions. Legal Requirements: * A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 02 WORK BEHAVIOR 1 Sorts, files, and retrieves documents. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience sorting, filing, and retrieving documents. I sorted documents and filed them using a specific system to keep them organized. I retrieved documents/files as needed. * I have experience sorting documents and filing them using a specific system to keep them organized; OR I have experience retrieving documents/files. * I have NO experience related to this work behavior. 03 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of filing systems utilized (alphabetic, numeric, geographic, subject, chronological, color coding, etc.) * The actual duties you performed * Your level of responsibility 04 WORK BEHAVIOR 2 Enters information into the computer. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience entering information into a computer, verifying the accuracy of the information, and formatting it according to established standards. * I have experience entering information into a computer and formatting it according to established standards. I was NOT responsible for verifying the accuracy of the information. * I have experience entering information into a computer using previously formatted documents or templates. * I have NO experience related to this work behavior. 05 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * The type(s) of data you entered into the computer * The actual duties you performed * Your level of responsibility 06 WORK BEHAVIOR 3 Greets visitors, answers telephone inquiries, and responds to emails to provide assistance or information regarding inquiries. Forwards complicated inquiries to other staff for follow-up. Levels of Performance Select the "Level of Performance" which best describes your claim. * I have experience greeting visitors, answering phone calls, and responding to emails from external contacts, providing assistance on information on inquiries, and forwarding complicated inquires to other staff for follow-up. * I have experience greeting visitors, answering phone calls, and responding to emails from other internal staff members or occasionally from external contacts; however, answering phone calls and responding to emails from external contacts was not a routine function of my job. * I have NO experience related to this work behavior. 07 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name(s) of the employer(s) where you gained this experience * How often you answered calls and from whom * The types of emails you responded to (from internal staff or external customers) * The actual duties you performed * Your level of responsibility 08 WORK BEHAVIOR 4 Operates office equipment. Instructions From the list below, please select all of the office equipment you have experience in operating. * Computer * Printer * Copy Machine * Fax Machine * Scanner * Postage Machine * None of the above 09 In the text box below, please list the name(s) of the employer(s) where you gained the experience you claim with office experience. If you indicated you have no work experience operating any of the equipment, type N/A in the box below. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website ****************************
    $36.1k yearly 8d ago
  • ABA Billing Specialist (REMOTE) - (Texas ONLY) Must have Central Reach Experience

    Little Spurs Pediatric Urgent Care

    Remote job

    ABA Billing Specialist (REMOTE) - (Texas ONLY) Must have Central Reach Experience Status: Full-time, non-exempt Billing Specialist (REMOTE) Status: Full Time Join us at Little Spurs! (Overview): Little Spurs Autism Centers is seeking an experienced ABA biller to join our dynamic team. Under general direction, the billing specialist will exercise independent judgement while adhering to established policies and procedures, regulations, and best practices. What You Need (Qualifications): To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. High school diploma or equivalent required; Associates or bachelor's degree in Finance, Accounting, Business Administration, or related field preferred 3 + years of billing and coding experience in ABA therapy specialty. Must possess in-depth knowledge of medical billing; experience with pediatric billing preferred Experience with robust practice management/EMR system, preferably Central Reach and Waystar. The Perks (Benefits): Medical, Dental & Vision Benefits available employee, spouse, and dependents Voluntary Short-Term & Long-Term Disability & Voluntary Life Insurance (Employee, Spouse, Children). 401k with 4% company match on 5% employee contribution. Holiday pay (Closed Thanksgiving and Christmas); shorter holiday hours. 80 hours of PTO accumulated through the year; available for rollover More PTO accrued after three and five years of service Free in-house medical care for employee and dependent children Employee recognition and appreciation programs Professional Development Opportunities REQURIED SKILLS AND ABILITIES: Comprehensive knowledge of coding, billing, processes and requirements Knowledge of local payers, to include billing and claims resolution processes Knowledge in physician practice technology as it relates to creating, transmitting and collecting claims Knowledge of physiology, anatomy, neurology and medical terminology. Ability to communicate clearly both written and verbally. Ability to work independently with detail and accuracy. Excellent interpersonal communication skills Ability to act with discretion, tact, and professionalism in all situations. Ability to work in a remote or hybrid work environment. Ability to work well within a team dynamic. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Ability to use a fax machine, copier and a scanner Must have a passion for Revenue Cycle and a positive mindset Bilingual a plus! We use E-Verify ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Performs all necessary tasks to provide overall direction and support in billing, accounts receivable and related areas. Responsible for managing the charge capture, coding, billing and billing edits. Responsible for coordinating with providers and Regional Medical Directors to create efficient, accurate templates and automated charging/billing processes Analyze trends, impacting charges, coding, and collections and take appropriate action to realign staff and revise policies. Analyze billing and claims for accuracy and completeness and submit claims to proper insurance entities and follow up on any issues. Ensures that the correct coding and compliance guidelines are being adhered to. Maintains systems, policies & procedures to ensure compliance with all contractual obligations of payers. Responsible for monitoring reimbursements. Responsible for staying familiar with federal and state regulations and company policies. Effectively communicates to employees and hold yourself accountable for meeting those same expectations. Assists with staff communication providing updates, resolving issues, setting goals and maintaining standards. Assists with work allocation and problem resolution. Assists with month end reports Performs other related duties as assigned. The Nitty Gritty (Your Day to Day): Performs appropriate billing/payment posting functions as assigned. Follows up on unpaid or improperly paid claims as necessary. Reviews and monitors select accounts within the accounts receivable system. Determines and performs appropriate collection efforts to resolve accounts, to include follow-up online, by phone and written correspondence. Effectively applies protocol in company EMR: Invoice Balance Responsibility/Applies Invoice Status correctly. Builds claims and applies knowledge of medical terminology, ICD/CPT codes to complete daily Corrects denied submission and denied claims in a timely manner and notes invoice accordingly. Submits claims electronically and by paper. Assist with telephone inquiries and billing questions promptly, with professionalism and courtesy. Generates and reviews patient statements effectively and ensures appropriate collection correspondence is sent and documented per protocol. We offer competitive benefits which include: Medical, Dental, Vision, Life, Disability, PTO, Holiday Pay and Retirement Savings Account (401k).
    $28k-38k yearly est. 60d+ ago
  • Bilingual Call Center Representative (English/Spanish)

    Opus Global 4.6company rating

    Remote job

    Schedule: Part-time 20-25 hours a week during business hours (between 8a-6p Mon-Fri) Rate: $19.50 Required: Bilingual (English/Spanish) This position provides support for motorists seeking information regarding the Massachusetts Motor Vehicle Safety & Emissions Inspection Program, (Massachusetts Vehicle Check Program). This position also provides telephone support for inspection station personnel about processes, procedures and basic equipment troubleshooting. Working remote is conditional upon performance and company needs. DUTIES AND RESPONSIBILITIES: * Professionally respond to telephone inquiries from motorists relating to program rules and requirements, procedures, test results, and station locations.This includes: * Entering each call received into tracking system. * Resolving issues, independently and effectively. * Identifying when an escalation to management will result in best overall customer satisfaction for the motorist. * Professionally interact with inspection station personnel, primarily over the phone, with technical, procedural, and process questions and concerns pertaining to the safety and emissions testing program. * Open and dispatch service calls for equipment issues that cannot be resolved over the telephone or live chat. * Generate consumable/heavy wear orders when requested by inspection stations. * Periodically assist with the company's continual improvement and customer satisfaction initiatives, including participation in the company's Quality Management System (QMS). * Other duties as needed to ensure the smooth operation of the program as assigned by management. EDUCATION AND WORK EXPERIENCE: * High School Diploma or equivalent. * Bilingual fluency in Spanish and English. * Two to four (2-4) years working in a Customer Service or Call Center environment. * Experience in successful conflict resolution preferred. * MUST pass an Emission Inspector Certification training class and any additional certification as determined by management. PREFERRED KNOWLEDGE AND SKILLS: * Excellent interpersonal and communication skills with the ability to interface professionally and effectively with co-workers, motorists, State Agencies and inspection station representatives in a variety of situations, including stressful situations. * Strong verbal, written, organizational skills. * Strong teamwork orientation. * Ability to work in a fast paced environment. * Competency with Microsoft Office programs, including basic data entry skills * Must be able to work at least 2 Saturdays per month.
    $19.5 hourly 39d ago
  • A/R Analyst

    Omni Eye Specialist Pa 3.9company rating

    Remote job

    We are looking for a Fully Remote Accounts Receivable specialist who has strong communication and interpersonal skills, ability to work independently and as part of team, extensive experience with appeals and denials, patient collections, good computer skills, along with the ability to multi-task and work in a fast paced environment. Qualified candidates must have 2 years provider side medical billing experience and experience working with major insurance carriers, Medicare and Medicaid. Essential Duties and Responsibilities: * Follow up on unpaid claims within standard billing cycle timeframe * Check each insurance payment for accuracy and compliance with contract discount * Call insurance companies regarding any discrepancy in payments if necessary * Identify and bill secondary or tertiary insurances * Research and appeal denied claims * Answer all patient or insurance telephone inquiries pertaining to assigned accounts. * Set up patient payment plans and work collection accounts Knowledge, Skills, and Abilities * Knowledge of insurance guidelines, including HMO/PPO, Medicare, and state Medicaid * Knowledge of HMO/PPO, Medicare, Medicaid, and other payer requirements and systems. * Use of computer systems, software, * Effective communication abilities for phone contacts with insurance payers to resolve issues * Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members * Able to work in a team environment * Problem-solving skills to research and resolve discrepancies, denials, appeals, collections * Knowledge of accounting and bookkeeping procedures * Knowledge of medical terminology likely to be encountered in medical claims * Knowledge of CPT/ICD-10 coding discrepancies The salary range for this position will be commensurate with the candidate's experience and skill level, with final compensation determined based on qualifications and relevant expertise. Comprehensive Benefits Package: Medical, Prescription Drug Coverage, Dental and Vision insurance Wellness Incentive Programs, Nutrition Counseling Low Cost Access to Fitness Centers Headspace ID Theft Insurance Employer Sponsored Health Savings Account (HSA)/ Health Reimbursement Account (HRA) Flexible Spending Account (FSA) Employer Provided Group Term Life & AD&D Short-term Disability Life Assistance Program Commuter/Parking Benefits (where applicable) 401K retirement plan with company match Ancillary insurance options, including fraud, accidental and hospital indemnity LifeMart- Employee Discounts Program Paid Time Off and State Sick Pay (where applicable) FREE Employee Refractive Surgery Program (terms apply)
    $58k-65k yearly est. Auto-Apply 60d+ ago
  • PSA/Referral Coordinator I - Bilingual Preferred

    Health & Hospital Corporation 4.3company rating

    Remote job

    Division:Eskenazi Health Sub-Division: Hospital Schedule: Full Time Shift: Days Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis. Overview of the Health Connections Team: When faced with a health care situation or looking to establish care, many people don't know where to start. Eskenazi Health Connections can help by facilitating patient/client needs such as: establishing a new patient/client well or healthcare appointments, scheduling return care appointments, and other patient/client related requests. Where Do I Fit In? Eskenazi Health Connections supports to link patients/clients who call for primary and specialty care services, including scheduling appointments, medication refill inquiries and assistance with managing acute and chronic health conditions. This requires each Connections PSA/Referral Coordinator to maintain positive customer interaction, as the coordinator answers incoming patient/client telephone calls regarding Eskenazi Health services. What Does Training Look Like? We have dedicated trainers who will assist with learning the role! We have a comprehensive training for the first 3 weeks, 8:00am-4:30pm; Mon-Fri. During this timeframe new team members will be introduced to the department, systems and policies in place, role definitions and metrics as it pertains to individual productivity. Continued support is provided by both trainers, and seasoned staff who support in the PSA/Referral Coordinators II role. Schedule: We are open 24/7, therefore we have a variety of 8-hour shifts that could be available - day shift will start at 7:30am, 8:00am, 8:30am, or 9am, a mid-shift 11:00am-7:30pm, evening shift which is 3:00pm-11:30pm and, night shift for seasoned staff from 11:00pm-7:30am. The scheduled days are either Mon-Fri or four set days during the week and every other weekend. * We also have PRN opportunities to assist with coverage for times we experience higher call volumes. There is a requirement to be available at least one weekend day, per pay period* Am I Able to Work from Home? All new team members will work on site at, 720 Eskenazi Ave. Working from home is an earned opportunity for those whom overall attendance and performance meets individual, departmental, and organizational expectations. Am I Qualified? 2 years of experience in call center, patient registration, scheduling, health information management, or other similar experience in healthcare setting required * High School diploma or equivalent required; Associate's degree is preferred * Certificate in medical terminology highly preferred I am Interested! What is the Interview Process? We will review your application in consideration of being invited to complete the first step of our interview process, a one-way video interview. Once completed, the one-way video interview is reviewed in consideration of being scheduled for a live video interview with the leadership team - to share more about the opportunity, the department/team, answer your questions, and learn more about you and your experience! Essential Functions and Responsibilities * Receives inbound and places outbound telephone triage unit patient and scheduling calls, handling a variety of calls (i.e., establishing a new patient/client well or healthcare appointments, scheduling return care appointments, and other patient/Client related requests) * Identifies the patient within the Eskenazi Health network * Adapts activities/behaviors to reflect and ensure adequate service appropriate to the age of the patient served, (i.e., neonatal, infant, pediatric, preschool, school-age, adolescent, adult, and geriatric) * Provides the highest quality of customer service to patients * Schedules appointments; enters appointment date and time * Responds and acts quickly, giving attention to detail; escalates delays in resolving patient concerns * Answers patient telephone inquiries regarding Eskenazi Health, Specialty Clinics and Ambulatory Care * Obtains and verifies medical record number for existing callers; obtains and provides number for new callers; refers all inquiries to the appropriate areas of services * Documents all inquiries for medical, legal, and statistical purposes * Informs Connections nurse of callers with emergent symptoms for triage and serves as clinic liaison to assigned clinics * Informs patient and/or family of the patient obligation policy, directing patient to financial counselors when patient has no coverage for ordered procedure or visits Knowledge, Skills, and Abilities * Demonstrates a positive demeanor, exemplary customer service skills, and excellent oral and written communication skills, including age/education appropriate communications * Possesses basic mathematical and analytical skills to resolve referral issues as they relate to physician schedules, patient care needs, and organizational standards * Ability to establish priorities, multitask, meet deadlines, and follow written and verbal instructions * Competency in use of standard office equipment, Windows, Word, Chrome, and Excel Accredited by The Joint Commission and named as one of Indiana's best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few. Nearest Major Market: Indianapolis
    $28k-33k yearly est. 22d ago
  • Senior Claims Resolution Specialist - Environmental

    Liberty Mutual 4.5company rating

    Remote job

    The Environmental Claims Specialist is responsible for the investigation, evaluation and disposition of Environmental claims on assignment, which may include an established portion of the office/team workload and/or individual assigned cases that present high exposure or complex coverage or liability issues. Works autonomously within prescribed authority limits. This position includes responsibility for handling claims involving severe and catastrophic injuries. While this is a Small Commercial role, we do handle a number of Personal Lines Environmental cases as well. This position is eligible for up to a $2,500 sign on bonus after 90 days of employment for external candidates with an active All-Lines Adjuster license in Florida or Texas (will need to provide documentation of active license and all CE's must be completed). **This position may have in-office requirements twice a month depending on candidate location.** Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. Ideal experience includes: A strong background in casualty, litigation and coverage analysis and the writing of coverage position letters. Commercial claims background Environmental claims experience Responsibilities: Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed procedures and authority. Recommends ultimate resolution on assigned cases in excess of their authority to local claims management and Home Office. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. Accountable for security of financial processing of claims, as well as security information contained in claims files. Responsible for managing the practices and billing activities of outside and in-house counsel. May assist in the absence of the Claims Team Manager, representing the company on matters involving state or federal regulatory agencies. May be involved in special projects and/or mentoring at the direction of local management. Qualifications Must have an expert knowledge of coverage, liability, and complex claims handling procedures. Must be able to effectively handle claims at the highest technical and complexity level. Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. A full working knowledge of claims operations and procedures is required. Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 7 years of directly related experience. Ability to obtain proper licensing as required Qualifications Must have an expert knowledge of coverage, liability, and complex claims handling procedures. Must be able to effectively handle claims at the highest technical and complexity level. Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. A full working knowledge of claims operations and procedures is required. Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 7 years of directly related experience. Ability to obtain proper licensing as required. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.
    $32k-43k yearly est. Auto-Apply 7d ago
  • Bilingual Customer Service Rep

    Primerica 4.6company rating

    Remote job

    Join Our Team In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primerica as one of America's best Insurance companies for 2022. Primerica ranks 6th among 25 companies included in the Term Life Insurance category. Over the past seven years Primerica has consistently been voted Best Employer by Gwinnett Magazine in its special "Best of Gwinnett" winner editions. Primerica is a great place to work! Join our team to experience what it's like to work at “one of the best places to work in the metro Atlanta”. About this PositionThe Bi-lingual CSR1 answers telephone and written inquiries from clients and agents, performing research and solving problems as authorized.Responsibilities & Qualifications Knowledge Skills and Abilities: Ability to successfully complete Life Technical training including classroom exam and phone assessment Previous customer service experience preferred Excellent verbal and written communication skills in Spanish and English Ability to organize and present facts in a clear and concise manner in both speech and correspondence Ownership mentality Good voice quality (clarity, tone, etc.) Schedule: 40 hours per week Monday-Friday 8:00am - 5:00pm Salary: $35,000-37,000 based on experience Mental Demands (not only learned mental skills, but also conditions that call for mental discipline) Reading comprehension Attention to detail Decision-making Confidentiality Problem Solving Excellent verbal communications Excellent written communication Reasoning Applied knowledge Physical Demands (both physical actions that may be required to perform a task and the physical environment in which the task is performed) Sitting Speaking Hearing Writing Attendance Equipment (all equipment and special materials needed to perform the task) Computer Headset Webcam Microsoft Office Internet systems (web browsers, email, etc.) Call Center components If working remote: High speed internet PC or laptop with high speed capability Essential Functions Answers telephone inquiries from clients and agents in Spanish and English Protects the company's authority to do business by complying with legal and ethical standards, policies and procedures. FLSA status: This position is exempt (not eligible for overtime pay): NoOur Benefits: Day one health, dental, and vision insurance 401(k) Plan with competitive employer match Vacation, sick, holiday and volunteer time off Life and disability insurance Flexible Spending Account & Health Savings Account Professional development Tuition reimbursement Company-sponsored social and philanthropy events It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws. At Primerica, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
    $35k-37k yearly Auto-Apply 60d+ ago

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