Associate Customer Care Professional
Illumifin
Remote job
llumifin provides third party administration and technology services to individual and group insurers. The company blends insurance industry knowledge, technology leadership and operational execution to prepare insurers for the digital future. illumifin is a diverse, passionate and empowered team of insurance specialists committed to the growth and success of its customers. With illumifin, there's a brighter future Pay: $16.50 per hour M-F between the hours of 7am-8pm CST- needs to be available between these hours INSURNACE CUSTOMER SERVICE RESPONSIBILITIES Answers and responds to telephone and/or electronic inquiries regarding Long Term Care benefit administration, policy owner eligibility and claims processing. Documents all calls and related correspondence using the LTC insurance system or other proprietary tools and office processes; document follow-up calls, voicemails and any other pending service requests. Provides prompt, courteous and excellent service to internal and external customers at all times. This includes an obligation to actively cooperate and interact with other departments to advance the overall interest of the company. Identifies service opportunities and suggests innovative ideas for improvement. Handles multiple products and services intermittently while meeting established service requirements and standards. Acts with a sense of urgency and takes ownership regarding aspects of call management and escalation of issues. Ensures issues are referred to appropriate areas; leveraging internal relationships to ensure efficient issue resolution; involves leadership when necessary. Other duties and projects as assigned, including assisting with the production of Policy Owner Services duties as required. This includes updating databases and recording information in the proper location.$16.5 hourly 1h agoNursing Home Administrator
West Jefferson Opco LLC
West Jefferson, OH
Job Description Licensed Nursing Home Administrator Facility: Arbors West We invite you to apply and be part of a team that truly values your contribution. We offer competitive wages and are committed to fostering a workplace where growth, teamwork, and patient-centered care are at the forefront. At the end of each day, knowing that you've made a meaningful impact in the lives of our residents will be your greatest reward. Why Choose Arbors? One of Ohio's Largest Providers of long-term care skilled nursing and short-term rehabilitation services. Employee Focus: We foster a positive culture where employees feel valued, trusted, and have opportunities for growth. Employee Recognition: Regular acknowledgement and celebration of individual and team achievements. Career Development: Opportunities for learning, training, and advancement to help you grow professionally. Key Benefit Package Options? Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield. Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers. Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet. Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options. Pet Insurance: Three options available Education Assistance: Tuition reimbursement and student loan repayment options. Retirement Savings with 401K. HSA and FSA options Unlimited Referral Bonuses. Start a rewarding and stable career with Arbors today! Summary: The Nursing Home Administrator manages the day-to-day operations of the facility to ensure efficient and profitable operation, facility compliance with company policies and State and Federal rules and regulations and providing the highest quality of care possible.Qualifications:Education: BS in health care administration, business administration, finance, a clinical specialty or equivalent long term care experience. Licenses/Certification: Licensed by the state or eligible for reciprocity. Experience: Two years' experience as a Licensed Nursing Home Administrator (LNHA) in a long-term care facility or completion of an AIT program. Job Functions: Leads planning process to develop goals for quality care, employee retention, and financial performance. Directs the hiring and training of personnel to ensures all employees receive orientation and ongoing training to meet the quality goals of the organization. Prepares annual budgets for approval by Regional Management. Directs and guides the activities of clinical, administrative and service departments. Implements control systems to ensure accountability of all departments. Represents facility at community meetings and promotes programs through various news media. Monitors performance for achievement of goals and for improvement, and takes corrective action when necessary. Responsible for census development/marketing Serves as the facility's Equal Employment Opportunity Coordinator. Acts as chairperson of the facility's Performance Improvement Committee. Other tasks as assigned. Knowledge/Skills/Abilities: Knowledge of Long-Term Care and Medicaid and Medicare regulations and standards. Knowledge of cost reporting, profit and loss and budget compliance. Ability to work with a large staff and diverse client base. Ability to be flexible in work hours. Ability to communicate effectively with residents and their family members, and at all levels of the organization. Skilled in directing and motivating the workforce. Ability to react decisively and quickly in emergency situations. Ability to organize and prioritize.$59k-94k yearly est. 24d agoHousekeeping / Laundry Aide - Monterey Care Center
Optalis Healthcare
Grove City, OH
Part Time Housekeeping/Laundry Aide Grove City, OH Work Close to home! Come be a part of some exciting changes! 5-Star Quality Measure Care Center! As a Housekeeping & Laundry Aide you will be part of our team whose liveliness, imagination and communication are valued and rewarded. The Housekeeping staff is responsible for maintaining a clean and safe environment for our residents, visitors, and staff. The ideal candidate will be dedicated to their work, able to work independently, and detail oriented. Housekeeping & Laundry Aide Duties & Responsibilities include, but are not limited to: Dusting, cleaning, vacuuming, and mopping of equipment, patient rooms, general areas Process & transport laundry & linen throughout the Facility Launder, press, fold, deliver & store clothes & other items Maintain a clean & safe work environment in compliance with State & Federal laws & regulations. Follow Facility policies & procedures Attend required staff in-services Other duties as assigned. Laundry Aide Requirements: Ability to think and work independently and with direction, and communicate with staff members in a fast-paced and sometimes stressful environment. High School graduate or equivalent. Current identification. Excellent personal hygiene. Experience: Prior experience in long term care is preferred. Prior experience in hotel environment is preferred Prior experience with Isolation / Infection control is preferred Optalis offers a very competitive benefit package. Effective 1/1/2024 BCBS PPO (including four plan choices), MetLife Dental and Vision. STD/LTD, Voluntary Life, Pet Insurance, Identity Theft Insurance. Paid Time Off (PTO), Paid Holidays and a 401k with employer match. Come join our team and Make A Difference for our residents!$23k-30k yearly est. 59d agoPalliative Care Social Work Case Manager
Devoted Health
Remote job
A bit about this role This specific role provides Social Work support to our Palliative Care Program. Devoted's virtual Palliative Care program serves members with complex needs and life-limiting illness who otherwise would not have access to specialized palliative care. We pride ourselves on providing highly compassionate, patient-centered goals of care counseling and symptom management for members projected to be in the final year of life. We meet patients where they are and support them in defining quality of life, achieving meaningful goals, and transitioning to hospice care. As a Palliative Care Social Work Case Manager, you will serve our patients as an advocate, coach, and connector - working closely with patients, caregivers and other members of the team to identify and eliminate socioeconomic and psychosocial barriers and provide supportive counseling. This role will require you to develop individualized care plans that align community, clinical, and patients' personal resources.You will provide coaching on improving coping skills, self-management, and caregiver assistance, re-enforce disease-specific education and facilitate goals of care and advanced care planning discussions, including hospice care transitions when appropriate. Responsibilities will include: Telephonic and video visits with patients and caregivers Establish trust and build strong relationships with our patients Interdisciplinary collaboration with teammates (including clinicians, nurses, and care coordinators) to ensure cohesive, patient-centered care for high-needs patients Conduct Social Work interventions to maximize the effectiveness of the program Conduct psychosocial assessments and create personalized care plans tailored to members' needs Provide emotional and caregiver support Assist in navigating complex family/support issues Complete goals of care conversations and advanced care planning Conduct long term care planning and placements Place/follow through on behavioral health referrals Investigate concerns for patient abuse or neglect Know how to balance multiple competing priorities from complex patients Work with family members/caregivers to help them in understanding the member's needs and how they can be supportive Manage or lead conversations with patients, caregivers, and family regarding goals of care, and social drivers of advanced care planning Facilitate and participate in family meetings and joint visits Participate in team huddles, panel reviews, interdisciplinary team rounds, and program/role growth and development Build relationships and coordinate with key local market and internal stakeholders Document all clinical interactions in the electronic health record Attributes to success Ability to walk alongside those with terminal illness and to gentle the sacred transition from life to death You meet patients and families where they are, hold them with compassion, and are able to release yourself from the outcome You love helping others improve their health and navigate a complex healthcare system with compassion, empathy, and warmth You're a caring problem solver who can break down barriers You connect with people quickly You follow up relentlessly A deep caring to make a change in the healthcare experience: you love to serve and make a difference The ability to adjust your tone and approach to different people You can articulate and break down complex information Being present, reliable and timely - for our members, for your team The ability to work in a startup environment: which means moving quickly and being transparent in your work, what's going well, what's not You enjoy a fast-paced, high-energy, organization; Agility and collaboration are key as we will change and improve quickly You are comfortable engaging and learning new technologies including electronic health records, operating systems and programs (Google Office, Slack). You thrive on knowing your work can help make these technologies better for you and your patients. You learn from every experience and are not afraid to fail - that's how you're wired Finally and most importantly, you have a passion for making healthcare better for patients at end-of-life, solving complex problems, and supporting the delivery of healthcare that we would want for our own family members Desired skills and experience Must Haves Master's degree in social work and active license Minimum of 2 years expertise in palliative or hospice with proficiency in leading goals of care conversations, assisting with advanced care planning, and supporting people through grief, loss, and bereavement Certified hospice and palliative social work credential, or willingness to obtain within one year of employment Comfortable with technology and a fast-paced environment Self-starter with ability to succeed in a work-from-home environment Strong interpersonal and communication skills Comfortable working with patients over video and phone Nice to Haves Bilingual in English and Creole, Spanish, or Vietnamese. Experience in health insurance (Medicare Advantage a plus) Experience in geriatrics #LI-Remote Salary Range: $70,000 - $80,000 per year The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes: Employer sponsored health, dental and vision plan with low or no premium Generous paid time off $100 monthly mobile or internet stipend Stock options for all employees Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles Parental leave program 401K program And more.... *Our total rewards package is for full time employees only. Intern and Contract positions are not eligible. Healthcare equality is at the center of Devoted's mission to treat our members like family. We are committed to a diverse and vibrant workforce. At Devoted Health, we're on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That's why we're gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company - one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission! Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted's Code of Conduct, our company values and the way we do business. As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.$70k-80k yearly Auto-Apply 10d agoResident Activities Coordinator
Carroll Place
Carroll, OH
Job Description About LakeHouse Senior Living: LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio and Michigan. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents. LakeHouse Senior Living is hiring an Activities and Events Coordinator for our community, Carroll Place. Activities & Events Coordinator Responsibilities: Assist in the development and oversight of resident activities. Plan, schedule and conduct programs that provide physical, intellectual, social, emotional and spiritual opportunities for our residents in our community. Attend all community planned functions and help coordinate the event from beginning to end including set-up, running, and breaking down for the event. Assist in preparing and organizing a calendar of events. Must be willing to work flexible hours (evenings and every other weekend) for planned activity events. Qualifications: Associate's Degree in social work, recreation, sociology, psychology or related field preferred One to three years experience in assisted living or long term care working with memory care patients preferred Proficient verbal, written and presentation skills. Ability to encourage and motivate older adults. Computer skills including Microsoft Word and Excel. Demonstrated creative ability. Strong skills in organization, delegation and consensus building. Benefits: In addition to a rewarding career and competitive salary, LakeHouse offers a comprehensive benefits package. Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. Thank you for your interest in LakeHouse Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly. EOE D/V$29k-35k yearly est. 9d agoClinical Support Specialist
VHS Recruitment
Remote job
Encompass Healthcare LLC is seeking a full-time Clinical Support Specialist (Monday - Friday, 8:00 am - 5:00 pm) for a remote position. The Clinical Support Specialist will be interacting with providers directly, compiling follow up treatment schedules for long term care residents. This role is also responsible for the knowledge, awareness and practice of Encompass Healthcare Standard Operating Procedure and Corporate Compliance Plan. This position offers a full benefit package including medical, dental, vision, 401K and paid time off. The ideal candidate has experience in a healthcare related field with an understanding of medical terminology and/or medical record review. In addition, the ideal candidate has excellent organizational skills and is proficient in Microsoft Office. Strong attention to detail and willingness to learn are essential. Required Skills/Abilities: Experience in healthcare or a healthcare related field. Experience with scheduling preferred. Proficient with Microsoft Office Suite or related software. Strong interpersonal, verbal, and written communication skills. Ability to work with a company provided secure computer using Internet based electronic applications. Ability to cooperate with and support other members of team. Organizational and problem-solving skills required. Detail and quality oriented in relation to accurate information for medical records. Strong data entry skills. Demonstrate the ability to work independently to meet daily productive measures. Ability to use independent judgment and to manage and impart confidential information. Education and Experience: High school diploma or equivalent (GED) required. Preferred prior experience in a healthcare environment. Physical/Environmental Requirements: Prolonged periods of sitting at a desk and working on a computer. Work involves the ability to read medical records, paper or electronic. Remote Work Requirements: Must be able to perform work in a secured home office, assuring confidential access and review of patient information. Must maintain HIPAA compliance. Must have access to high-speed, reliable internet for video calls.$42k-66k yearly est. 4d agoCare Review Processor
Integrated Resources
Columbus, OH
Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow. Job Description Duties: Build waiver authorizations for members on Medicaid and Medicare. Providing authorization to providers so they can bill for the dual services. Will also work in claims flow, research for waiver for pending claims for waiver services. Heavy data entry. Will utilize QNXT, Care Advanced and Microsoft Outlook and Excel (beginning to intermediate level) A minimum 1 year of Managed care experience, Medical billing, within a healthcare background. Manager will consider candidate with no healthcare experience but has a 4 year college degree and willingness to learn. Training: Onsite classroom style training for 3 weeks. Expectation after training is to handle 20-25 claims per day. Summary: Works within the Care Access and Monitoring (CAM) team to provide clerical and data entry support for Members that require hospitalization and/or utilization review for other healthcare services Checks eligibility and verifies benefits, obtains and enters data into systems, processes requests, and triages members and information to the appropriate Health Care Services staff to ensure the delivery of high quality, cost-effective healthcare services according to State and Federal requirements to achieve optimal outcomes for Members. Essential Functions: Provide computer entries of authorization request/provider inquiries by phone, mail, or fax. Including: Verify member eligibility and benefits, o Determine provider contracting status and appropriateness, o Determine diagnosis and treatment request Assign billing codes (ICD-9/ICD-10 and/or CPT/HCPC codes), o Determine COB status, o Verify inpatient hospital census-admits and discharges, o Perform action required per protocol using the appropriate Database. ? Respond to requests for authorization of services submitted to CAM via phone, fax and mail according to operational timeframes. ? Participates in interdepartmental integration and collaboration to enhance the continuity of care for members including Behavioral Health and Long Term Care. Contact physician offices according to Department guidelines to request missing information from authorization requests or for additional information as requested by the Medical Director. ? Provide excellent customer service for internal and external customers. Meet department quality standards, including inter-rater reliability (IRR) testing and quality review audit scores. ? Notify Care Access and Monitoring Nurses and case managers of hospital admissions and changes in member status. ? Meet productivity standards. Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA). ? Participate in Care Access and Monitoring meetings as an active member of the team. ? Meet attendance guidelines per Healthcare policy. Standards of Conduct Guidelines as described in Healthcare HR policy. Comply with required workplace safety standards. Knowledge/Skills/Abilities: Demonstrated ability to communicate, problem solve, and work effectively with people. ? Working knowledge of medical terminology and abbreviations. ? Ability to think analytically and to problem solve. ? Good communication and interpersonal/team skills. ? Must have a high regard for confidential information. ? Ability to work in a fast paced environment. ? Able to work independently and as part of a team. Additional Information Feel free to forward my email to your friends/colleagues who might be available. We do offer referral Bonus. Thank you. Kind Regards, Harris Kaushik Clinical Recruiter Integrated Resources, Inc. IT Life Sciences Allied Healthcare CRO DIRECT # - (650)-399-0891 Gold Seal JCAHO Certified ™ for Health Care Staffing “INC 5000's FASTEST GROWING, PRIVATELY HELD COMPANIES” (8th Year in a Row)$28k-37k yearly est. 60d+ agoSales Manager Financial advisory Firm
Lifetime Recruiting Strategies
Columbus, OH
Sales Manager Financial advisory Firm This position requires someone with experience in recruiting, training, and developing a team of agents but also a successful record in sales performance. The ideal candidate possesses good communication and interpersonal skills, as well as strong organizational skills. Sales Manager Financial Responsibilities: Recruiting, training, managing and developing new managers and agents Managing regional sales, marketing, and business development activities Managing a senior market regional office and satellite districts throughout the region Delivering strong sales results. What we offer: Our Sales Manager are an elite team of high performing managers that earn significant income based upon their results. In addition, we provide a complete package for what is needed to ensure your success. Competitive compensation plus production overrides and renewals ($100,000 - $150,000+ total compensation) Benefit package that includes medical insurance, paid vacation and 401(K)and Pension Trips/Incentives Local office with administrative support staff Region with unlimited income capacity Significant marketing support The best senior market product portfolio in the industry Strong home office support A proven distribution model In-depth training Job Requirements: Must have 10+ years of experience in senior-based insurance products Life Insurance and Long Term Care, Financial Planning with extensive training Platform Must have 4+ years of insurance management experience Experience in recruiting, training, managing and motivating a high performance sales team Active Life /Health license for the state Series 6 preferred or at least within six months Bachelor's degree preferred Must reside in the Regions specified Good credit history Does this sound like your calling? Then let us show you how we can put your career in the hands of the best possible person - you…Apply Today! · Job Order Pipeline Pamela J. Kortekamp Lifetime Recruiting Strategies "Developing Relationships that last a Lifetime" Please contact me with any questions: Email: lifetimers@fuse.net http://www.lifetimerecruiting.com/ Phone: (w) 513-753-4926$100k-150k yearly 60d+ agoJ.P. Morgan Wealth Management - Leave of Absence Financial Advisor
Jpmorgan Chase & Co
Westerville, OH
JobID: 210673135 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $64,600.00-$90,000.00 At J.P. Morgan Chase, our passion for client success drives everything we do. We empower our employees and foster meaningful relationships, ensuring every interaction is exceptional. Our commitment to diversity and inclusion is at the heart of our culture. Leveraging innovative digital technology and a robust investment platform, we deliver tailored solutions for every client. Join us and be the face of a brand that sets the standard for extraordinary service and results. As a Financial Advisor, in JPMorgan National Branch Investments Direct, you will work in a team based, office environment to offer comprehensive financial planning and advice to clients by helping to identify appropriate products/services that meet all of their financial needs. You are responsible for providing an exceptional client experience through remote channels by understanding client needs and helping them achieve their financial goals. You have a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments. Job responsibilities: * Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity * Demonstrate a deep understanding of financial markets and sound business judgement * Exhibit unwavering integrity that points toward doing right by clients at every opportunity * Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments * Provide a holistic view of clients' needs and financial coaching beyond investments * Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want Required qualifications, capabilities, and skills * At least 3 years in a Financial Advisor role or equivalent financial services experience * Demonstrated success in cultivating and maintaining client relationships, and integrating with key partners * Demonstrated ability and commitment to goals-based planning and advice * A valid and active Series 7 * A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment * A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment Preferred qualifications, capabilities, and skills * Certified Financial Planning (CFP) certification is preferred * Bachelor's degree preferred$64.6k-90k yearly Auto-Apply 25d agoHome Care Coordinator - COTA/L COTA
Commlife
Remote job
Community LIFE provides services for nursing home eligible adults aged 55+ living in the community. As a COTA in the Home Care Coordinator position, you will work closely with the Interdisciplinary Team to assess participant needs and coordinate delivery of participant-centered appropriate home/personal care services. The primary focus of this role is to maximize rehab potential in all aspects of daily living and minimize or eliminate inpatient care. The HCC is a Certified Occupational Therapy Assistant who is instrumental in supporting smooth transitions to and from home after hospitalization or acute Skilled Nursing for extended respite or rehab. The HCC will work under the supervision of the Home Care Supervisor and in collaboration with the Therapy team to formulate an appropriate plan of care for in-home services. Schedule : Mon-Fri 7:30am-4:00pm plus one weekend day per month and on-call rotation every 5 weeks Location : Homestead, PA Required Education: Graduate of accredited Certified Occupational Therapist Assistant (COTA) program. Required Experience: At least one year of experience working with a frail elderly population, preferably in long term care, home care or community health. Experience teaching patients and other health care workers preferred. Required Certifications/Licensure: Valid PA COTA license and Valid PA Driver's license. Required Skills Knowledge of the medical, social, and emotional needs of a frail, elderly population. Effective written and oral communication skills. Strong organizational and planning skills; ability to manage multiple priorities. Must be able to work independently and to utilize critical decision-making skills. Working knowledge of utilization review, quality assurance and managed health care concepts. Ability to work with the interdisciplinary team approach to care for the elderly. Working knowledge of local health care and geriatric service networks. Basic working knowledge of Windows operating systems, e-mail, word processing. Able to deliver services in a compas s ionate, responsive, and courteous manner. Dependable, resourceful and flexible. Able to work effectively with staff, participants, providers and referral sources. Interest in geriatrics and community-based programming. Ability to appreciate and enjoy working with elderly individuals. Benefits: Community LIFE offers a generous benefit package, including Medical, Dental and Vision insurance, Life insurance, Long Term Disability insurance, 4 weeks Paid Vacation, Paid Holidays, Company contribution to a 403(b)-retirement plan, Tuition Reimbursement, Mileage Reimbursement, Employee Appreciation events, and more! About us: Community LIFE is a program of all-inclusive care for the elderly, committed to empowering older adults to remain at home while preserving their dignity, independence and quality of life. Our program brings the region's experts in geriatric medicine and care together to work as a team in specialized Day Centers, to help older adults enjoy the highest quality of life possible. Our professionals are committed to keeping older adults independent, and in their homes. Our wide range of services are designed to meet the varied needs of seniors, and include medical care, social services, meals, activities, transportation and much more.$34k-45k yearly est. Auto-Apply 13d agoAdjunct - Nursing Certificate Program - Nurse Aide Training Program
Columbus State Community College
Columbus, OH
The Adjunct - Nursing Certificate position provides quality instruction and maintains a positive learning environment in the classroom, with major emphasis placed on teaching, supporting and evaluating students. The Adjunct role provides instruction and monitors teaching/learning effectiveness in the Nurse Aide Training Program as assigned by the Department Chair, or other leadership members. The incumbent must exhibit strong organizational skills and the ability to multitask while engaging large groups of people with complicated material. Instruction & Student Learning Teaches assigned courses as scheduled. Designs curriculum embracing diversity, in all forms, to foster talent in students while modeling inclusive teaching strategies, with an understanding of the socio-cultural issues of traditionally underrepresented groups. Considers individual differences of students in order to design and support a range of appropriate learning activities. Participates in the identification of students with academic or other needs and responds by utilizing an appropriate resource. Uses technology in a manner appropriate to the nature and objectives of courses and programs and communicates clearly to students the expectations concerning the use of such technology. Keeps accurate and appropriate records in accordance with departmental policies. Maintains attendance records, determines and submits grades timely, and in accordance with established policies and procedures of the College, and communicates progress feedback as well as other relevant information to students throughout the semester. Distributes and maintain accurate syllabi that incorporates departmental, college, cross-college, and instructor requirements. Conducts classes punctually and in accordance with the prescribed meeting schedule. Employs appropriate assessment techniques to measure students' performance in achieving course goals and objectives. Engages in periodic meetings with the department, Lead Instructor, and Chairperson relative to teaching duties and professional development. Student Engagement & Advisement Creates a positive classroom atmosphere that encourages active and collaborative learning, student effort, academic challenge, student and faculty interaction, and learner support. Uses technology to assist in communication with students. Encourages a sense of community among students for learning both inside and outside the classroom. Refers students to appropriate student and academic support services available at the College or in the community. Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Compensation Details Compensation: $55.88 per contact hour Contact Hour: Two hours equals one contact hour Hours: Maximum of 12 contact hours per week Minimum Qualifications Associate's degree inn a closely related field. At least two (2) years of clinical experience as s registered nurse. Licenses and Certifications Current Ohio RN Licensure that is in good standing. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). Preferred Qualifications Bachelor's degree in Nursing. Prior teaching experience. Additional Details Please submit a CV/resume along with a copy of your transcripts. Physical Requirements Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for periods of time, stands, and walks. Employee converses verbally or manually with others in person as well as by telephone. Vision demands include close, relatively detailed vision when focusing on computer screen. Employee occasionally lifts up to 10 pounds. Working Conditions Typical classroom; laboratory; healthcare clinical sites such as hospitals, clinics; long term care facilities; mental health facilities; and community areas such as homeless shelters; online at computer, and other learning environments for nursing students. Exposure to close social contacts, communicable diseases, medications, solutions, blood and other body fluids, injury, physical and psychological demands, and stressful situations. CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. Compensation Details: Compensation: $55.88 per contact hour Contact Hour: Two hours equals one contact hour Hours: Maximum of 12 contact hours per week Full Time/Part Time: Part time$30k-34k yearly est. Auto-Apply 60d+ agoLicensed Professional Counselor or Licensed Marriage and Family Therapist
Eventus Wholehealth
Columbus, OH
Eventus WholeHealth delivers an integrated model of care to adults who reside in skilled nursing and assisted living facilities through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Medical Assistants and in-house Support Staff. We are seeking a Therapeutic Behavioral Specialist to join our team! You will provide recovery-oriented support and case management services to residents of the long term care facilities and their families. Opportunities may be present for a future transition to providing counseling services. We care for individuals in long-term care settings, both skilled nursing and assisted living or personal care. We address a wide range of problems from anxiety and depression to severe and persistent mental illness to issues around death and dying. As part of a multidisciplinary team, our clinicians have the chance to make a big difference in the quality of life for these residents. We solve problems, deliver excellent clinical care, and provide a critical link in the care a vulnerable population. Essential Duties and Responsibilities: Provide Therapeutic Behavioral Services to clients by consulting with a licensed clinician to assist with the individual's needs getting met. Provide service planning for individualized supports or care coordination of healthcare, behavioral health, and development of a treatment plan. Provide linkage, interventions, treatment options, restoration of daily life skills and crisis prevention services. Provide services to individual clients or groups of clients. Training of support systems including direct staff on specific client triggers, de-escalation techniques and interventions in client specific mental health treatment plan as developed by licensed clinician. Promote a positive and cooperative relationship with all outside contacts. Meet with Resident Care Coordinator or other staff as designated by the facility upon arrival to and departure from facility to review current resident and facility care needs and communicate findings or concerns. Establish and maintain open and positive communications with facility staff and administration. Working with licensed Provide verbal and/or written instruction or feedback regarding treatment plans and other pertinent caregiver information. Be knowledgeable of and adhere to Eventus WholeHealth standards, policies, and procedures. Be aware of and adhere to all legal and regulatory agencies' rules and guidelines and professional ethical standards. Comply with all regulatory agencies governing health care delivery. Conduct self in a professional manner at all times. Maintain patient confidentiality at all times including appropriate use of cell phone, email, text messaging, patient records, and EMR. Agree to abide by and be knowledgeable of HIPAA rules and regulations. Consult with the clinical supervisor when facing an unfamiliar resident, family, or facility request or recommendation regarding the care of a resident. Qualifications/Education: Licensed Professional Counselors and Licensed Marriage and Family Therapists-Master's degree in either counseling or marriage and family therapy. Eligibility for a license to practice in the state in which you will practice, required. Knowledge: Knowledge of population-specific interventions, and delivering care following treatment plan. Knowledge of rules and regulations of bodies governing behavioral health practice. Knowledge of organization's policies and procedures. Skills Required: Skill in gathering and analyzing physiological, socioeconomic, behavioral, and emotional patient data. Skills in providing training in social and emotional well being, stress management, anger management and overall life skills. Skill in accurately evaluating patient problems and providing appropriate advice, intervention or referral. Skill in written and verbal communication. Skill in exercising a high degree of initiative, judgment and discretion. Skill in establishing and maintaining effective working relationships. Abilities: Ability to react calmly and effectively in emergency situations. Ability to work collaboratively with all members of the health care team. Ability to evaluate and make recommendations for continuous quality improvement. Ability to handle confidential and sensitive information. About Eventus WholeHealth: Eventus WholeHealth was founded in 2014 to provide physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. With our highly-trained team of physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff, our comprehensive, evidence-based model provides collaborative interdisciplinary care with the seamless and vital integration of a wide range of specialties. Our differentiated approach not only empowers the facilities to reach their own goals and objectives but also ensures better patient outcomes. For more information, please visit ***************************$84k-112k yearly est. 60d+ agoLTC Technical Claims Consultant
Northwestern Mutual
Remote job
Provides technical expertise for assigned product line(s) in the handling of complex, contestable, sensitive and large benefit amount claims. Primary Duties & Responsibilities: Responsible for providing technical expertise to applicable product line claims division in the handling of complex, contestable, sensitive and large benefit amount claims. This includes responsibility for claims administration, compliance with applicable laws and regulations, ensuring claim handling standards/best practices and administration of claims in accordance with the company's claim philosophy. Uses extensive financial, medical, legal, claims and/or state requirement knowledge to provide technical assistance and direction to the staff in interpreting and analyzing pertinent facts associated with large dollar and contestable claims referrals by claims staff. Provides technical, consultation to staff to assist with their review of claims, appeals and complaints. Responsible for facilitating, case clinics, rounding, review of claim denials, appeals, depositions and claim settlements Provides prompt case review and initiates decisive action on claim approvals, denials and appeals of denied claims referred from the teams. Serves as a liaison with the Law Department, initiating and reviewing requests for legal opinions and assisting the staff in the application of legal opinions that are received. This may include assistance in preparing for Alternate Dispute Resolution or litigation and gathering and presenting evidence and/or providing deposition or appearing as a court witness. Assists in the continued development of Claims Analysts, Specialists and Consultants by providing technical guidance, training, feedback, recognition and encouraging empowerment, aimed at enhancing their expertise in claims analysis. Proactively works to influence and motivate others while creating a climate that fosters customer focus and continuous learning and improvement. Participates in other departmental projects and in the department's management of assigned product line(s) claim unit. Serves as product line subject matter expert for new contract introductions, regulatory routings and projects impacting claims handling. Continuous Improvement and Innovation Participate in continuous improvement initiatives to enhance claims processes, reduce turnaround times, and improve accuracy. Assist with special projects to support the business. Embrace and advocate for new technology, educating beneficiaries and field representatives. Support digital capabilities and adapt positively to changing environments and new situations. Qualifications College degree or equivalent combination of education and experience five+ years' experience working with medical and or claims/underwriting. In depth knowledge and understanding of the high dollar and contestable claims. Ability to think clearly, logically and exhibit sound judgment in high stress situations. Strong working knowledge of one of more of the following areas: disability income and life waiver of premium claims, death claims or long term care claims, including policies and products, guidelines and regulatory requirements related to the specific product line. Excellent judgment and decision-making skills. Excellent verbal and written communication skills. Proven ability to lead others formally or informally, work effectively outside of silos with others, mentor and develop others. Consummate skill in the techniques of claim administration. Ability to analyze multiple facts surfacing in contestable and controversial claims and arrive at a logical conclusion based on those facts. Possesses broad to extensive knowledge of medical terminology, legal terminology, familiarity with underwriting principals and procedures, basic accounting principles and other current developments in claim administration Required Skills: Change Management (NM) - Intermediate Attention to Detail (NM) - Expert Problem Management (NM) - Advanced Learning Agility & Critical Thinking (NM) - Advanced Information Gathering (NM) - Advanced Data Application (NM) - Advanced Claims Acumen (NM) - Advanced Coaching & Mentoring (NM) - Intermediate Business Acumen (NM) - Intermediate Training, Educating & Awareness (NM) - Intermediate Change Adaptability (NM) - Advanced Adaptive Communication (NM) - Advanced Analytical Thinking (NM) - Advanced Legal Collaboration (NM) - Advanced Prioritization (NM) - Advanced Insurance Acumen (NM) - Advanced Insurance Contract Management (NM) - Advanced Decision Making (NM) - Expert Empathetic Communication (NM) - Advanced Customer Centricity (NM) - Expert This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted - FINRA Compensation Range: Pay Range - Start: $76,650.00 Pay Range - End: $142,350.00 Geographic Specific Pay Structure: Structure 110: $84,350.00 USD - $156,650.00 USD Structure 115: $88,130.00 USD - $163,670.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.$76.7k-163.7k yearly Auto-Apply 5d agoDietary Aide - The Grand of Dublin
Optalis Healthcare
Dublin, OH
Dietary Aide - The Grand of Dublin Dublin, OH Optalis Health & Rehabilitation is looking for a Dietary Aide full time and part time to join our team. Our Dietary Aides provide food service to our residents focusing the needs of each resident during meal times. Dietary Aides work with the Cooks and Dietary manager to make sure our residents nutrition needs are met. We offer great benefits, Medical, Dental, Vision, 401k and generous PTO time. We also offer "Same Day Pay". Dietary Aide Duties & Responsibilities include, but are not limited to: Assist in daily preparation and service of resident meals, including therapeutic and modified consistency diets. Ensure meals are appealing, appetizing and nutritionally sound. Work on tray line or in dining rooms serving meals to residents. Assists with food storage according to facility procedures and safe food handling guidelines. Maintain sanitation standards as defined by facility policy and procedure while in the prep areas of the kitchen as well as the dish room. Attend required staff in-services Cleans dishes, utensils and equipment according to sanitation standards. Other duties as assigned. Dietary Aide Requirements: Ability to think and work independently and with direction, and communicate with staff members in a fast-paced and sometimes stressful environment. High School graduate or equivalent. Current identification. Excellent personal hygiene. Experience: Prior experience in long term care is preferred. Prior experience in commercial restaurant is preferred #TGCC$22k-29k yearly est. 47d agoClinical Assessment Coordinator (Remote)
Maximus, Inc.
Remote job
Description & Requirements Maximus is seeking a Clinical Assessment Coordinator to support the Iowa PASRR program in a remote capacity. In this role, you will coordinate and facilitate clinical assessments to ensure individuals receive the appropriate level of care and services. The Clinical Assessment Coordinator serves as a key point of contact, supporting assessors, reviewing documentation, and ensuring compliance with state and federal requirements. This position requires strong organizational skills, attention to detail, and the ability to work independently while collaborating with a multidisciplinary team to promote accurate and timely assessments. About the program: The Iowa Preadmission Screening and Resident Review (IA PASRR) program is a federally mandated process that ensures individuals with mental illness, intellectual disabilities, or related conditions are appropriately placed in Medicaid-certified nursing facilities and connected to the right level of care. It involves a two-step process: a Level I screening to identify potential conditions and a Level II evaluation for those who require a more detailed clinical review. The goal of Iowa PASRR is to protect vulnerable populations by confirming nursing facility placement is appropriate, identifying specialized services, and promoting opportunities for individuals to live in the least restrictive and most supportive environment possible. Why Maximus? * Work/Life Balance Support - Flexibility tailored to your needs! * Competitive Compensation -Bonuses based on performance included! * ️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. * Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. * ️ Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. * Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). * Recognition Platform - Acknowledge and appreciate outstanding employee contributions. * Tuition Reimbursement - Invest in your ongoing education and development. * Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. * Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. * Professional Development Opportunities-Participate in training programs, workshops, and conferences. * Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: * Responsible for completing medical and/or behavioral health assessments within contract requirements * Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome * Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures. * Travel may be required based on program contract requirements * Performs other related duties as assigned. * Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs * Knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications * Ability to collect data, define problems, establish facts, and draw valid conclusions Minimum Requirements * Education and licensure requirements are based on program contract requirements and are outlined in job posting * High School Degree or equivalent required * Minimum 2 years of clinical experience required * LPN, RN, LCSW, or related licensure may be required based on contract requirements * Master's degree in Health Science or related field * Minimum of two (2) years of direct care experience working with individuals with serious mental illness and/or intellectual and developmental disabilities (IDD). Preferred Requirements: * Previous experience of conducting PASRR Level I screenings and Level II evaluations * Previous long term care experience in a clinical setting * Minimum of two (2) years quality assurance experience and knowledge of community support programs Home Office Requirements: * Maximus provides company-issued computer equipment * Reliable high-speed internet service * Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity * Minimum 5 Mpbs upload speeds * Private and secure workspace #ClinicalServices #INAssessandAdmin #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.$31k-49k yearly est. 12d agoLong Term Care Account Specialist - Long Island, NY
Neurocrine Biosciences
Remote job
Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs. What We Do: Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. ( *in collaboration with AbbVie ) About the Role:The Long-Term Care (LTC) Account Specialist is responsible for driving education, access, and adoption of Neurocrine products within post-acute and long-term care settings. This role requires advanced account management capabilities to influence multiple stakeholders across a coordinated, multi-step process that often spans extended timelines between order and fulfillment. The LTC Account Specialist must connect and align external prescribers, internal facility stakeholders, and LTC pharmacies to successfully navigate clinical, regulatory, and reimbursement barriers. This requires a consultative, strategic, and highly coordinated approach to achieve “drug on cart” and sustained resident therapy. Additionally, this role demands a deep understanding of CMS regulations, payer mix dynamics, and facility-level operational processes, balancing clinical education with compliance and reimbursement considerations. _ Your Contributions (include, but are not limited to): Creates product acceptance and manages sales and product growth through education opportunities in targeted accounts Effectively executes sales force strategies and marketing plans to meet or exceed sales objectives through face-to-face and/or virtual communications via in-office visits, in-service presentations and speaker programs Creates and implements successful strategies to further penetrate and segment the psychiatric and movement disorder marketplace, consisting, where applicable, of Psychiatrists, Neurologists, Community Mental Health Clinics (CMHC) and Long Term Care (LTC) Effectively uses promotional resources and budget Establishes and maintains excellent communication and sound working relationships with co-workers and cross-functional partners, including managed care, Medical Science Liaisons, and medical communications Demonstrates honesty and integrity while modeling behaviors consistent with company standards, values and corporate compliance policies Identifies territory-specific opportunities and barriers to ensure product and company success Develops local Opinion Leader relationships to achieve aligned objectives Performs all responsibilities following the highest ethical standards, including FDA guidelines and best practices for the pharmaceutical/biotech industry Effectively utilizes account selling strategies to achieve goals through building relationships with and meeting the needs of all members of the patients' care team (Pharm D, MD/NP/PA, LPN/RN) Manages relationships with important customers, including key opinion leaders, local professional groups and advocacy groups, long-term care facilities, local and regional payers, and pharmacies Other duties as assigned Requirements: BS/BA degree in science or related field and 4+ years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Long Term Care or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR Master's degree in science or related field and 2+ years of similar experience noted above Strong sales and account management skills with solid business acumen and exceptional communication (verbal and written) Proven record of sales performance and goal achievement, including recognition or ranking awards in specialty pharma or biotech Demonstrated success launching products in complex, competitive markets Deep understanding of healthcare regulatory and compliance environments Entrepreneurial mindset and experience in dynamic or start-up settings Proficient in business systems and CRM tools (e.g., Salesforce, Veeva, Oracle, SAP, QlikView) Must reside within assigned territory and possess a valid driver's license with a clean record Results-driven, accountable professional who: Thrives in ownership-driven, ethical environments Excels in navigating complex accounts and diverse care settings Effectively supports pull-through amid varied payer and fulfillment requirements Challenges the status quo with curiosity and initiative Derives satisfaction from purposeful, patient-centered work Strategic Account Management & Sales Execution Develop and implement detailed account plans for assigned facilities Build strong relationships with key external (prescribers, consultants) and internal (administrators, DONs, MDS coordinators) stakeholders Lead disease state and product education initiatives to drive appropriate resident identification and treatment Coordinate alignment across facilities, prescribers, and pharmacies to ensure timely therapy initiation and continuation Execute a consultative sales process involving multiple stakeholders and extended timelines Market & Regulatory Expertise Navigate CMS regulations, Psychotropic Stewardship, and survey processes impacting prescribing behavior Understand reimbursement structures (Medicare, Medicaid, Managed Care) and their influence on therapy access Collaborate with Market Access to address payer and fulfillment barriers Cross-Functional Collaboration Partner with Marketing, Medical Affairs, and Market Access to tailor account-specific solutions Align with field partners to ensure consistent messaging and execution across the LTC ecosystem Represent Neurocrine with professionalism, integrity, and a commitment to improving patient outcomes Required Knowledge & Skills Proven ability to engage and align multiple decision-makers across complex healthcare environments Strong grasp of LTC operations, pharmacy models, and post-acute reimbursement Consultative selling expertise with strong communication, negotiation, and problem-solving abilities Skilled in project management and multitasking across complex initiatives Proficiency with CRM and analytics tools (Veeva, Salesforce, IQVIA) Preferred Experience Sales experience in long-term care, institutional, or organized customer settings Background in neurology, psychiatry, or movement disorders Familiarity with CoverMyMeds and LTC pharmacy fulfillment Knowledge of CMS guidelines affecting psychotropic medication use in skilled nursing facilities Neurocrine Biosciences is an EEO/Disability/Vets employer. We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description. _ The annual base salary we reasonably expect to pay is $120,600.00-$165,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.$50k-65k yearly est. Auto-Apply 19d agoSenior Manager, Field Effectiveness
Axsome Therapeutics
Remote job
Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain's biggest problems so patients and their loved ones can flourish. For more information, please visit us at ************** and follow us on LinkedIn and X. About This Role: Axsome Therapeutics is currently searching for a Senior Manager, Field Effectiveness to support our commercial product launches. The Senior Manager, Field Effectiveness is responsible for maximizing the effectiveness of the field teams to ensure success of our commercial launches. Key responsibilities include 1) Effective management of sales operations processes, 2) Design, optimize Incentive Compensation plans to maximize the effectiveness and motivation of sales force, 3) Optimize HCP engagement plans, HCP targeting and field reporting to maximize field execution, 4) Enable field teams to maximize the use of data, reporting and insights and 5) Proactive analytics and insights to increase Sales Force Effectiveness This role will report directly to Director of Field Effectiveness. This role is based at Axsome's HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles. Job Responsibilities and Duties include, but are not limited to, the following: Effective management of sales operations processes to enable world class field execution Design, optimize Incentive Compensation plans to maximize the effectiveness and motivation of sales force Optimize HCP engagement plans, HCP targeting and field reporting to maximize field execution Proactive analytics and insights to increase Sales Force Effectiveness Enable that field teams maximize the use of data, reporting, insights/suggestions, and technology to drive results Optimize HCP engagement plans, HCP targeting and field reporting Identify opportunities for Field execution based on CRM engagement data and secondary data sources (IQVIA/Symphony) Collaborate with broader Commercial Operations team to maintain consistency and alignment on analytics and insights Collaborate with broader Commercial team to drive future launch planning and execution Requirements / Qualifications Bachelor's Degree required. 5+ years of sales operations experience in the pharmaceutical or biotech industry (which may include work as a consultant or supplier to the industry) Ability to work on site Monday, Tuesday & Thursday. We are unable to consider candidates who are looking for fully remote roles Experience, Knowledge and Skills Experience in CNS therapeutic area is preferred Demonstrated knowledge of sales operations and ability to identify and investigate operational needs, and opportunities, and leads the implementation of improvements within area of responsibility Experience in Sales Force Design, Alignment, Targeting, Call Planning, and Incentive Compensation Experience in omnichannel planning Experience working with Long Term Care or Non-Retail focused sales teams / products Understands key pharmaceutical data sources (e.g. IQVIA, Symphony) and data structures to produce insights Ability to operate in ambiguous situations and determine focused objectives and a clear path forward in the face of open questions Advanced knowledge of MS Office (Excel, PowerPoint, Word) is required Experience in programming (SQL, SAS or Python preferred) Strong team player with ability to manage conflicting priorities Demonstrated ability to work with many cross-functional partners Ability to interact and communicate with all levels in the organization Ability to balance multiple projects and workstreams simultaneously Salary & Benefits The anticipated salary range for this role is $140,000 - $160,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package. Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law. Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.$140k-160k yearly Auto-Apply 20d agoSolutions Analyst (Acute and Payer-General Support)
Pointclickcare
Remote job
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations**For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Shift work required for eligibility 11:30 EST to 8:00 EST Job Summary: As a Solutions Analyst, you are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. Being a customer facing support expert, you will be solution focused, and service oriented to advocate for the customers when working or escalating high priority cases and issues. In Customer operations, being a support liaison means you must solve technical issues both internally and externally, and maintain strong communication between both sides, reporting into the Manager, Customer Support for all technical support needs. Key Responsibilities:•Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications. •Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings. •Troubleshoot technical issues through log analysis, research, and problem recreation. •Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution. •Leverage and contribute to the internal knowledge base to improve support efficiency. •Consistently meet or exceed service delivery standards and key performance indicators (KPIs). •Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system. •Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required. Your Key Strengths: •Exposure to AI tools and a desire to leverage them to enhance product management practices and product capabilities.•1-2 years of SaaS support experience, Technical Support, and or Operations Support environment •Understanding of clinical workflows in long term care or medical facilities (preferred, not required) •Strong understanding of business workflows and processes within SaaS or enterprise applications. •Proven problem-solving skills and the ability to manage customer expectations. •Excellent written and verbal communication skills. •Comfortable in fast-paced, high-demand environments. •Quick learner with strong technical aptitude; detail-oriented, analytical, patient, and an active listener. •Experience collaborating with cross-functional technical teams (e.g., Product, Engineering, QA). •Experience supporting and troubleshooting web-based SaaS applications. •Familiarity with diagnostic/observability tools and techniques used to resolve customer issues (preferred). •Experience with CRM/help desk platforms (e.g., Salesforce Service Cloud, Zendesk, or similar). #LI-MG1 #LI-RemoteCorp B - S2 PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ****************************** should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: ****************************** PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.$71k-95k yearly est. Auto-Apply 5d agoTravel Director of Nursing RN SNF
Brookdale
Remote job
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Are you a dynamic and experienced nursing leader ready to take your career to the next level? We are seeking a Travel Director of Nursing to oversee clinical operations in skilled nursing facilities. This high-impact role is perfect for a strategic, hands-on leader who thrives in building strong teams, driving quality care, and fostering a positive culture. As the Director of Nursing (DON): You will serve as the clinical leader of a skilled nursing facility. This role carries significant responsibility for quality of care, compliance with federal and state regulations, and the leadership and development of the nursing team. It is a highly rewarding position but also demanding and fast-paced. Why Join Us? ✅ Leadership opportunity with autonomy and support ✅ Competitive salary & comprehensive benefits package ✅ 10 days on / 4 days off schedule - maximize your work-life balance ✅ up to 100% travel, ensuring hands-on engagement with multiple teams Are You the Right Fit? ✔️ Active RN License ✔️ 5+ years as a Director of Nursing in a skilled nursing setting or experience as a District/Regional Nurse Consultant (Nursing home/long term care) ✔️ Proven leadership in supervising licensed & non-licensed direct care teams ✔️ Strong background in building teams & cultivating a positive workplace culture ✔️ Certifications in Infection Prevention/Control or RAI process (preferred) If you're a passionate nursing leader ready to make a significant impact, we'd love to hear from you! Apply today and take the next step in your career. Traveling would be to different Brookdale CCRC communities to oversee Skilled Nursing units (currently located in 11 different states). This position would fill in for clinical leadership roles within the Skilled Nursing settings and supervise licensed and non-licensed direct care associates. We are looking for an experienced clinical leader, focused on building strong teams with a positive culture, to provide the best support to those we serve. 5 years Skilled Nursing DON experience or District Clinical Services experience required. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience Education as required to obtain state nursing license (RN). Five years of skilled nursing experience as a Director of Nursing (DON) or District/Regional Nurse Consultant required. Certification in Infection Prevention/Control and RAI process preferred. Basic typing skills, along with a working knowledge of personal computing and word processing software, are required, preferably in a Microsoft Windows environment. Certifications, Licenses, and Other Special Requirements RN license. Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness, or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has a working knowledge of a functional discipline. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel On-Call on an as needed basis Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Potential injury from transferring, repositioning, or lifting residents Talk or hear Exposure to latex Taste or smell Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Requires Travel: Occasionally Vision Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents' healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Plans, organizes, develops, and directs the overall operations of the Clinical Services Department in accordance with federal, state and local standards. Responsible and accountable for maintaining the highest degree of quality care at all times. Travels 100% within the division as assigned to support management vacancies, start-ups, vacations, etc. Oversees the assessment of comprehensive nursing needs of each resident using acceptable long term care assessment tools and according to state and federal time frames. Coordinates the care plans for each resident. Participates in community surveys completed by authorized government agencies. Monitors the community Quality Indicators and survey reports. Assists with the development of success plans for identified areas of opportunity. Develops and implements a Clinical Services organizational structure. Determines staffing needs; recruits, selects, hires, and orients nursing staff/direct care personnel. Directly supervises community-based licensed nursing staff (LPN/LVN, RN), CNAs, and Med Techs/CMAs (if allowed/required by State Regulations). Also responsible to supervise nursing administrative associates. Assigns and directs work of subordinates, appraises performance, rewards and disciplines associates, and addresses complaints and resolves problems. Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, including auditing of medication administration records. Trains and educates resident care associates on an ongoing basis with classroom in- services, situation-specific training, and resident-specific training. Supervises the maintenance of resident charts and reviews documentation performed by caregiving staff. Assesses the health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness, and maximizes the resident's opportunity to remain in their environment. Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of residents' need for scheduled appointments. Participates in pre-admission screening of prospective new residents. Ensures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act. Performs on-site evaluations of residents admitted to alternate care environments for treatment and maintains contact with resident families with the intent of returning the resident to Brookdale. Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident's legally responsible party/family of resident's condition and reactions. Prepares the Physician Visit Form and reviews and updates the resident chart. Facilitates continuity of care for residents receiving home health care, hospice services, and other third party healthcare-related services. Ensures in-house ancillary medical services such as podiatrist visits, doctor visits, and dental visits, psych visits, lab tests, X-ray, ambulance, etc., are scheduled and followed through. Participates in, or leads, meetings relevant to resident care issues, such as Care Plan, Change of Condition, Clinical Stand-Up, and Collaborative Care meetings involving appropriate parties as needed. Participates in department quality improvement activities. Assists in keeping the environment safe for associates to reduce the occurrence of Workers' Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. Shares on-call and manager-on-duty responsibilities/shifts as required. Supports other requirements within the division as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.$48k-100k yearly est. Auto-Apply 60d+ agoProject Manager, Data Conversions (Remote)
The ABK Group
Remote job
Job DescriptionTITLE: Project Manager, Data Conversion (Healthcare) LOCATION: Remote SCHEDULE: Standard Business Hours PAY RANGE: $60-73, dependent on qualifications TYPE: Contract, 6-9 months, Strong possibility of extension or conversion JOB SUMMARY: Our client is partnering with a major EHR software company to convert over 1,000 clients from a legacy system acquired from a competitor to their proprietary EHR system. This project will be executed in waves. The initial wave will include 20-50 clients, followed by subsequent waves involving 100+ clients each. The goal is to complete the conversion process in 10 waves.RESPONSIBILITIES: Lead and manage the data conversion process for EHR systems, ensuring timely and efficient execution. Coordinate with various stakeholders to ensure smooth transitions and minimal disruption to client operations. Develop and maintain project plans, timelines, and status reports. Identify potential risks and develop mitigation strategies. Ensure compliance with all relevant regulations and standards. Other duties and responsibilities as assigned REQUIREMENTS: Previous experience with EHR systems; Long Term Care experience preferred but not required. Proven project management experience, especially with large-scale and high-profile projects. Strong understanding of data conversions and SQL. Excellent organizational and communication skills. Ability to work under stringent timelines and manage multiple priorities effectively.$60-73 hourly 6d ago