Triage jobs near me - 1,231 jobs

*Per the client, No C2C's!* Central Point Partners is currently interviewing candidates in the Columbus, Oh area for a large client. only GC's and USC's. This position is Hybrid (4 Days onsite)! Only candidates who are local to Columbus, Oh will be considered. Sr. QA Testing Lead Notes from the manager: She likes candidates who are able to communicate effectively with management, strives for "the why". Takes initiative without “hand holding”, looks for the next thing to do. This person will be the lead on the team, no direct reports, just the SME while also being a hands on tester. Schedules and LEADS all testing. Responsible for the planning, integration, test casing, scripting and execution of all testing to ensure proper coverage; Schedules and leads test deliverables review sessions as necessary; Work on multiple projects/systems as a project team member and are considered to be a subject matter expert for a single project/system. JOB DESCRIPTION QA Testing Documentation Test Strategy (Waterfall) creation/management Test Plan (ADO) creation/management Test Suites (ADO) creation/management Test Case (ADO) creation/management Test Execution (ADO) management/execution Bug (ADO) creation/management UAT Testing Documentation Oversight on below deliverables Test Strategy (Waterfall) Test Plan (ADO) Test Suites (ADO) Test Case (ADO) Test Execution (ADO) Bugs (ADO) Project/Initiative status reporting for including but limited to): Testing status/metrics for all QA and UAT impacted teams Bugs for the entire project/initiative Tracking/Status/Metrics Risks to planned testing or progress for all impacted teams Blockers to planned testing or progress for all impacted teams Test Readiness/Health i.e. If test cases or test suites cannot be built due to a poorly groomed user story Dev/Int/QA maintenance Lab/environment prep working with Dev Lead Bug Triage Assist in bug triage and root cause analysis Assign priority based on enterprise standard Communication of all bugs to vendors and impacted teams Coordinate needs between vendors and impacted teams to ensure all info is provided to triage/fix the bug Establish a bug review meeting to include all vendors and impacted teams Meeting Support Participate grooming sessions for User Stories and Bugs Facilitate Bug Review and Triage sessions Participate as SME on all project meetings Testing Estimation Coaching & Mentoring all QA and UAT testers Coordinated testing with vendors and/or impacted teams (when applicable) Account conditioning for QA and UAT teams ADO Team board maintenance Project/initiative dashboard maintenance Go No Go Test Documentation Deliverables Requirements/User Story Traceability Bug Summary by state and severity Deferred Bugs by severity QA & UAT Test Execution Outcome for all impacted teams Production Implementation and Validation (when possible) Responsible for the planning, integration, test casing, scripting and execution of all testing to ensure proper coverage; Schedules and leads test deliverables review sessions as necessary; Work on multiple projects/systems as a project team member and are considered to be a subject matter expert for a single project/system. These projects are of moderate to high complexity within one or more development environments; Collaborate with the BSA and Development teams in the analysis and review of business objectives and requirements to ensure requirements are testable; Actively participate in the review of architectural and technical design specifications; Develop, document and maintain the test data, data validation, end to end testing flows.; Conducts testing using manual and/or automated test processes and reports results; May run database queries in order to supply data validation within test scripts; Updates test cases based upon approved change requests; Works with BSAs and Development teams on defect analysis and triage; Assigns defect severity, and manages defects throughout the project; Works with colleagues and project managers to meet established target dates and completion of activities/deliverables under changing conditions; Creates test status reports per project guidelines; Creates test results and test summary deliverables to ensure production implementation readiness; Creates and facilitates review of the Test Strategy with the project team; Identifies any potential quality issues per defined processes and escalates potential quality issues immediately to management; Collects testing sign-off from all testing participants, including cross-impacted application teams; Ensures all aspects of testing, such as manual execution, regression, automation and performance testing, is completed; Collaborates with Project Test Lead on estimating the test efforts; Collaborates with the project team to support UAT efforts as needed; Maintains the regression test bed to meet changing requirements; Participates in off-hour production releases as needed; Supports the projectis warranty period as needed; Works under moderate supervision with some latitude for independent judgement and problem solving; Provides mentorship to junior team members as needed; Understands and follows the project lifecycle methodology consistently. For more information about this opportunity, please contact Bill Hart at ************ AND email your resume to **********************************!

Job Title: Product Analyst Duration: 3+ Months Job Type: Temporary Assignment Work Type: Hybrid Payrate:$46.00 - 46.00/hr. TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in personal care and home fragrance, including top-selling collections for fine fragrance mist, body lotion and body cream, 3-wick candles, home fragrance diffusers and liquid hand soap. JOB DESCRIPTION Overview The Product Analyst (PA) is an individual contributor level position responsible for working closely with a diverse group of cross-functional partners to deliver an exceptional customer experience, aligned with business goals and objectives. The PA is responsible for supporting all day-to-day facets (concept to delivery) of highly complex and integrated digital product delivery including creative, business, and technical requirements, product scoping, quality assurance and compliance with established standards, and post-release support. The position requires close coordination with core Subject Matter Experts (SMEs). The PA has a passion for the customer, a strong technical understanding of their digital product, and an ability to work in a fast-paced environment. Responsibilities Manage product lifecycle for assigned products with the direction of the Product Owner Partner with Product Owner to determine key product features that achieve business objectives Gather and write user stories and acceptance criteria based on stakeholder needs Maintain industry knowledge and insight to inform product roadmap Identify dependencies and impacts to other areas of the product when working through requirements Proxy for Product Owner when they are unavailable Coordinates and performs UAT with an eye for customer experience Create materials and train internal customers on new features Manage 3rd party solutions to build and maximize product capabilities Execute AB tests and analyze findings Set-up data for lower-level environments in support of Development Team Point of contact for Development Team when requirement questions arise Analyze support issues to identify trends and improvement opportunities Ensure platform stability and operational integrity via participation in team-based on-call rotations and defect triage TekWissen Group is an equal opportunity employer supporting workforce diversity.

Client: Banking Firm Job Title: IT Support Duration: 12+ months (possible extension or permanent hire) Pay: $21.00/hr on W2 Schedule: Variable shifts including evenings, weekends, and holidays Job Overview A leading banking firm is seeking an experienced IT Support Specialist to deliver high-quality end-user technical assistance. The role centers on providing exceptional customer service, resolving technical issues efficiently, and supporting enterprise hardware and software systems. Key Responsibilities Provide excellent customer service through phone, chat, and in-person support. Listen actively to understand user concerns and ensure timely resolution. Document all incidents and requests accurately in the tracking system. Troubleshoot and resolve hardware, software, and application issues. Perform assessment, triage, research, and education for end users. Support after-hours or weekend needs as required. Demonstrate strong attention to detail, follow-through, and a positive attitude. Install, modify, repair, and run diagnostics on hardware, peripherals, and software. Build rapport with users and communicate clearly regarding issue status and resolution. Maintain professionalism in challenging or high-pressure situations. Qualifications Excellent communication and customer service skills. 2-5 years of related IT support experience in a high-tech, fast-paced environment. Technical support experience preferred but not required. High school diploma or GED required. Strong diagnostic and problem-solving abilities. Self-motivated with the ability to work independently under pressure. Flexibility to work varied shifts, including evenings, weekends, and holidays.

*Employment Type:* Full time *Shift:* Rotating Shift *Description:* Mount Carmel Nurses are the heartbeat of our health system. We have several opportunities for both new graduates and experienced nurses. Regardless of your experience, we want to connect with you! *About the Unit: * The Mount Carmel East Labor and Delivery has 12 labor beds, 5 high risk antepartum beds, and 5 triage beds. There are 2 OR rooms with a 2 bed recovery room. The types of patients you will see will be high risk labors, scheduled cesareans, unscheduled or emergent cesareans, trauma patients and antepartum patients. *What we offer:* * Competitive compensation and day one benefit packages including medical, dental and vision coverage. * Retirement saving account with employer match starting on day one, generous paid time off programs and employee recognition incentive program. * Tuition and professional development reimbursement - fully discounted tuition through our enrollment opportunities at the Mount Carmel College of Nursing. * Flexible schedules through our FirstChoice Internal Travel Program, Weekend Option Program, and local Float Pool. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! *About the job:* The Registered Nurse (RN), within the scope of the Ohio Nurse Practice Act, will provide care in an atmosphere sensitive to each person's physical, emotional, social and spiritual needs. The Staff RN is accountable for the delivery of patient care utilizing the Nursing Process within the standards, policies, procedures and guidelines of Mount Carmel Health System. *What you will do:* * Assess and evaluate patient care for an assigned group of patients, utilizing evidence-based practice; Assists provider with patient assessment, examinations and treatments; Perform basic medical procedures under the supervision of a provider, including set up of procedures. * Administer medications under the direction of the provider, according to the organization's standards, policies, procedures, and/or guidelines. * Assist in emergency situations under the direction of the provider * Thoroughly educate and explain procedures to patients and family members (diagnosis, disease process etc.). * Document accurately and completely pertinent assessments, interventions and outcomes for patients in accordance with documentation standards, policies, procedures and/or guidelines. * Assume responsibility and accountability for care provided and documented by other licensed and unlicensed care givers as appropriate. *What we are looking for:* * Graduate of an accredited school of nursing * Current license to practice as a Registered Nurse in the State of Ohio * Current BLS/CPR * Demonstrated ability to plan, organize, and manage patient care, including delegation to and supervision of other members of the patient care team * Basic computer skills required; prior experience using an EMR for charting preferred Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Responsible for providing assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an advanced ability to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Assesses the needs of the caller to ensure first-call resolution of all presented needs. + Educates participants on specialty program offerings, promote services, and demonstrate knowledge of military culture. + Conducts comprehensive professional assessments of users' needs for core NMC/EAP and work/life services, which can include but are not limited to, non-medical counseling, health and wellness, and other specialty and add-on services. + Identifies high-risk cases and responds as indicated in accordance with established protocols. + Deescalates callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations. + Ensures all calls are handled according to contractual service standards and document all cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates better than average understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions. + Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained. + May act as mentor for new and less experienced Triage Consultants. **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + State Licensure to practice independently (LCSW, LPC, LMFT) preferred + 5-10 years of relevant post-graduate work experience in counseling, social work, and mental health services. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job Specific Skills** + Must be a U.S. Citizen + Advanced knowledge of mandated procedures for child and elder abuse situations + Familiar with core services areas of child development, parenting, adoption, education, and service for older adults + Exceptional written and verbal communication skills + Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm + Superb organization and time management skills + Comply with all HIPAA regulations + Current Tier 2 suitability public trust clearance is desirable, ability to obtain is required. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $63,500 - $86,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Shape the Industry and Your Career At Cytora, now an Applied Systems company, we're transforming how insurers and brokers connect, operate, and grow. Our AI-powered platform is driving smarter decisions, greater efficiency, and seamless collaboration across the global insurance ecosystem. As we accelerate digital transformation, we're looking for curious, collaborative minds ready to help shape what's next. If you're energized by innovation and inspired by impact, your future starts here. Position Overview We're looking for a Client Executive to join our Cytora account management team in North America. You'll work alongside teammates who value diverse perspectives, embrace bold thinking, and rally around shared goals. This role offers the chance to solve meaningful challenges, contribute to cutting-edge AI solutions, and grow in a culture that celebrates both individual and team success. What You'll Do Manage a book of strategic carrier/broker accounts and be the primary post-sale point of contact. Understand each customer's underwriting and claims workflows and identify where Cytora fits; drive adoption by showing how Cytora becomes part of that day-to-day process. Track adoption and total contract utilization against targets; flag gaps and execute on actions to drive utilization. Broaden the support network within each client by identifying and developing new relationships from senior stakeholders to project teams across underwriting, operations and IT. Run QBRs / executive business reviews to ensure strategic alignment with each client, prove value delivered and align on mid-term partnership expansion plans. Identify competitive/attrition risks early and drive recovery plans; document discovery that informs renewal and expansion strategy. Create references and stories (case studies, joint talks) as wins land; partner with Marketing to amplify outcomes. Multithread senior relationships (CUO, CIO, UW Ops, IT) and run focused platform walk‑throughs; explain LLMs, data flows, and APIs in plain language tied to underwriting/ops value. Travel as needed (up to 50%) for onsite workshops, enablement, QBRs, and executive sessions. What You Bring 4-7+ years in Account Management / Customer Success in commercial insurance with insurance/Insurtech experience. Strong relationship management skills - you can build trusted senior relationships (underwriting, operations, IT) and you're comfortable leading QBRs / exec readouts. Workflow-minded: you can sit with a customer, understand how submissions/intake/triage works today, and show where Cytora fits so it becomes part of the daily process. Product & AI fluent: able to deliver targeted demos and communicate clearly about LLMs, data flows, and APIs-always connecting tech to underwriting/ops value. Cross‑functional orchestrator: partners smoothly with Sales, Delivery, Support, Security, and Legal on escalations and expansions. Bachelor's degree or equivalent experience. Why Cytora We're building the future of insurance and we're doing it together. At Cytora, now an Applied Systems company, we're driven by a shared mission to transform the industry through AI-powered solutions that deliver smarter decisions, stronger connections, and better outcomes. We foster a culture that values who you are and recognizes that you're more than your role: you're a teammate, and you matter. We thrive on the strength of our diverse experiences and celebrate the uniqueness each person brings to work every day. We believe flexibility fuels performance. Whether remote, hybrid, or in-office, we empower our teams to work in ways that work best for them. Here's what you can expect when you join us: Competitive salary + OTE. Flexible working and remote options. Professional development budget & conference access. Annual company retreats. A mission-driven culture that puts people first. Learn more about the people behind our products at ************************************* Location US based with travel within North America. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote

We are seeking a professional with strong hands-on experience in designing, writing, and maintaining automation scripts and assets. This role will play a pivotal part on the Value Stream Team (VST), ensuring the reliability and functionality of critical applications-primarily SAP and Salesforce-by building scalable, maintainable test automation that integrates with our enterprise toolchain (Tricentis Tosca, qTest, CI/CD). You will collaborate closely with product teams, architects, and QE enablement to execute automation strategies aligned with Agile and DevSecOps frameworks, raise automation maturity, and accelerate delivery while improving quality. In addition to technical responsibilities, the role may include Test Lead duties, requiring leadership and coordination skills to ensure testing excellence across the Value Stream Team. Key Responsibilities: Author & maintain Tosca automation assets (Modules, TestCases, TestCaseDesign templates, ExecutionLists) with a strong focus on reusability, optimization, and data-driven testing. Act as the technical subject matter expert (SME) in Tosca Automation and related testing methodologies. Build and evolve automation frameworks and libraries for SAP (GUI/Fiori) and Salesforce (Lightning) including API integrations. Implement integration and end-to-end testing across SAP ↔ Salesforce workflows; design stubs/mocks where needed. Use Tosca API Scan to automate REST/SOAP services with token handling, correlation, and chained calls. Orchestrate Distributed Execution (DEX) and CI/CD runs with Jenkins/Azure DevOps; publish results to qTest for traceability and reporting. Partner with product teams to define testability, test data strategies (e.g., Tosca Test Data Service), and environment readiness. Drive quality metrics (automation coverage, pass rate, failure triage time, mean time to fix) and present outcomes to stakeholders. Establish and enforce standards: naming conventions, folder structures, versioning practices, and code reviews for Tosca assets. Mentor other engineers; provide enablement and best practices (risk-based testing, shift-left, API-first automation). Collaborate as needed with performance/security teams to align non-functional testing (e.g., NeoLoad) and quality gates. Support UAT and release activities; contribute to defect prevention and continuous improvement initiatives. Serve as the primary liaison for VST Support Teams, addressing incidents and providing configuration and operational support. Effectively communicate test results and actionable insights to stakeholders at all levels. Required Skills: 5 years in QA/Test Automation, with 3 years focused on Tricentis Tosca. 3 years of demonstrated hands-on experience in writing and maintaining Tosca automation scripts for complex enterprise applications. Practical exposure to SAP and Salesforce. 3 years with API testing (REST/SOAP), JSON/XML validation, environment variables, and authentication flows. Desired Skills: Tricentis certifications: Automation Specialist Level 1/2, Test Design Specialist, SAP Specialist. Experience in utilities/energy domain or large-scale ERP/CRM landscapes. Familiarity with Performance testing (NeoLoad), Service Virtualization, and Test Data Management. Experience optimizing automation for Salesforce Lightning and SAP (tables, modal dialogues, synchronization) applications. Comfort driving automation governance and contributing to enterprise standards/frameworks. Experience in Mobile Application testing. Experience in Tricentis qTest. Competent in Other Test Automation Tools. Experience in setting up CI/CD pipelines.

We're looking for Emergency Room RNs for an immediate travel nurse opening in Columbus, OH. The right RN should have 1-2 years recent acute care experience. Read below for more requirements. As an ER Travel Nurse, you will work with a diverse team of caregivers to appropriately evaluate, triage and implement care using correct procedures and physician instructions. RNs should have experience and skill caring for patients in a fast-paced, urgent and emergency environment. Emergency Room RNs will perform minor medical operations, advise patients and family on illnesses or injuries, and plan long-term care needs. Other responsibilities as an ER Travel Nurse include documenting medical history, checking for any allergies patients might have, obtaining patient vital signs, and monitoring patients' emotional and physical well-being. As an ER Travel Nurse, you should be prepared to perform the following tasks: Provide basic bedside care. Clean and bandage wounds. Provide IV therapy. Maintain supplies and medical equipment. Report suspected abuse to appropriate agencies. ER Travel Nurses should be able to stand and walk for long periods of time, as well as bend, lean and stoop without difficulty. RNs should be able to easily lift 20 pounds. Moving or lifting of patients may require lifting of up to 50 pounds at times. Because of the fast-paced environment, Emergency Room RNs must possess good skills for coping with stress and be able to relate to people of all ages and backgrounds. Requirements*: ACLS, BLS, NIH, PALS, 2 Years * Additional certifications may be required before beginning an assignment.

The Wound Care Nurse provides quality, cost-effective management of a caseload of patients via telehealth and remote encounters for patients across multiple states who have complex wound care needs. Upon referral from StealthCo partner physicians, the wound care nurse provides comprehensive patient care (treating the whole patient). Leveraging our tech stack, they can assess, formulate, and execute plans of care, using image-based remote patient monitoring to regularly adjust care plans, triage, and coordinate care for accelerated healing. You will provide expert consultation, coordination of services and education for patients, families and the healthcare team to achieve optimal patient care.The major clinical focus of this position is providing wrap-around services and management of the treatment journey virtually. You will report to and work with the Chief Medical Officer. (Note: this position has the opportunity to become full-time.) What you'll do: Wound Care Collaborates with partner physicians, coordinates referrals, DME, and prescriptions to drive positive outcomes. Assesses, examines, counsels, and determines a plan of care for prevention and healing of wounds. Determines and orders appropriate topical products, compression therapy, sharp debridement, referrals to specialty providers, labs and x-rays and protocols based on established evidence-based guidelines and algorithms Organizes and forms the plan of care for patients and rehabilitation through assessment, examination, teaching, counseling and recommending treatment and product use. Leverages image-based remote patient monitoring to continually inform treatment and care management. Wound Education and Consultation Consults with contracted home health agencies, primary care clinicians, wound care clinics, and partner physicians regarding appropriate clinical wound care and utilization for home care and outpatient services. Informs treatment protocols and patient engagement plans Consults with DME, Materials Management regarding optimum use of supplies and equipment Quality Management/Utilization: Participates in quality management/improvement activities including occurrence reporting, focused studies, process and outcome measurement and continuous quality improvement projects. Performs other duties as assigned. What you'll need: Background Nursing Degree Minimum four (4) years of wocn or NP experience Minimum two (2) years of wound care experience. License, Certification, Registration: This job requires licensure and credentials in Colorado, with the capability to be licensed and credentialed in multiple states in the future (Support to be provided) National Provider Identifier/ WOCN certification Misc. Skills Current evidence-based knowledge of wound nursing practice. Experience with wound assessments, Experience working with multiple technology platforms Knowledge/experience with all kinds debridement including sharp wound debridement. Ability to complete concise, thorough clinical documentation of patient assessments and care. Working knowledge of quality management and resource utilization methodologies. Thorough knowledge of universal infection control Presents in-service training Strong verbal and communication skills. Problem-solving, organizational and time management skills. Ability to work in interdisciplinary team as a consultant and direct care provider. Able to provide continuous patient education in alliance with WOCN standards Demonstration of customer-focused service skills. Ability to proficiently operate personal computer, technology platforms, virtual conferencing, and remote image support

Superhuman team members in this role must be based in the United States. Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company's products include Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. To support our continued growth, we're looking for a Senior Sales Operations Specialist to join our Revenue Operations organization. The Sales Operations Specialist will be a core part of the Sales Operations team, working closely with our B2B sales teams to maximize seller productivity and growth through operational excellence and efficiency. You will partner cross-functionally with Sales, Marketing, Customer Success, Data Science, GTM Systems, and other teams on key initiatives that enhance business performance, operational efficiency, and data integrity. A typical day involves working on various Sales Operations requests and projects related to account and lead management, rules of engagement, sales process enhancements, territories, and the sales GTM tech stack. Your impact As a Senior Sales Operations Specialist, you will own your day-to-day independently and be part of a growing Revenue Operations team. There is much room for growth and future process enhancements that directly impact the sellers we support. Our goal is to maximize sales productivity and increase operational efficiency and rigor. The right candidate will be able to strike a balance between strategic initiatives and day-to-day field support, while also adapting to a fast-paced, dynamic environment. In your first 30 days, you will: Onboard and meet the team Shadow team members to gain an understanding of day-to-day questions and requests that sales operations supports Study and internalize the Superhuman Business sales process. Learn seller processes by independently testing scenarios in related systems Establish relationships with team members and cross-functional partners Learn Superhuman's GTM Operations motion and understand how we handle territories, rules of engagement, and day-to-day processes for sellers Create a 30-day retrospective report outlining key learnings and areas for potential improvement By 3 months, you will: Triage, prioritize, and resolve daily sales operations requests and complete assignments on time Coordinate with stakeholders to drive proactive enhancements for sales ops initiatives, such as territory management tactics or account assignments Gain a thorough understanding of the daily impact of Rules of Engagement, Leads, and Account processes for a seller's day-to-day Begin to iterate or build core sales operational processes to enhance the processes for routine requests you see daily in a manner that scales By 6 months, you will: Continuously drive process enhancements or propose automation workflows to improve the seller experience and reduce manual work Provide ad-hoc training and sales support for sellers and maintain internal documentation Become the subject matter expert for all things Sales Ops related to the sales team Form a perspective on opportunities and initiatives to scale through technology and AI By 12 months, you will: Have excellent systems and process-oriented thinking to drive the adoption of core processes that maximize seller productivity Uplevel processes for sales with organizational growth and scale in mind Proactively analyze sales territory design and provide actionable insights to leadership regularly Strong independent ownership of the sales ops processes, related systems, and design, whilst maintaining effective day-to-day sales operations We're looking for someone who Has 5+ years of experience in Sales, Revenue, or GTM Operations Experience with process inception and design Familiarity with AI and other optimization and automation technologies Project management experience Has a growth mindset and the ability to work in a fast-paced environment and be hands-on in supporting growing sales and customer success teams Is highly organized and detail-oriented Takes ownership of all aspects of the role and seeks to uplevel processes over time, and is deeply involved in their day-to-day Is a self-starter who is motivated to achieve goals and has a bias for action Is a team player and an Independent thinker who works well on a team and is a highly productive individual contributor who actively shares ideas and feedback Has strong communication skills, both written and verbal, in a remote environment with varying levels of the organization Has CRM Experience (Salesforce preferred) Is proficient in Excel and able to understand datasheets and interpret results Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments. Compensation and Benefits Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more: Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) Disability and life insurance options 401(k) and RRSP matching Paid parental leave 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) Annual professional development budget and opportunities United States: Zone 1: $137,000 - $188,000 /year (USD) Zone 2: $123,000 - $170,000 /year (USD) Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Support for you, professionally and personally Professional growth: We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We also support professional development and advancement with training, coaching, and regular feedback. A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities including BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs. Comprehensive benefits for candidates based in Germany: Grammarly offers all team members competitive pay along with a benefits package encompassing life care (including mental health care and risk benefits) and ample and defined time off. We also offer support to set up a home office, wellness and pet care stipends, learning and development opportunities, and more. Relocation Support: Grammarly provides comprehensive relocation support to make your move to Berlin seamless. Our package includes visa assistance, destination services to help you and your family settle in comfortably, and a relocation bonus to cover additional expenses, such as temporary housing. We encourage you to apply At Grammarly, we value our differences, and we encourage all to apply. Grammarly is an equal-opportunity company. We do not discriminate on the basis of race or ethnic origin, religion or belief, gender, disability, sexual identity, or age. For more details about the personal data Grammarly collects during the recruitment process, for what purposes, and how you can address your rights, please see the Grammarly Data Privacy Notice for Candidates here. #LI-Hybrid

, Inc. Mendaera is developing technology that will enable all healthcare providers to do more for their patients. Our platform combines real-time imaging, robotics, and artificial intelligence to make precise and consistent intervention more accessible. Our aim is to eliminate barriers in the patient journey, accelerate recovery, delight customers, and reduce cost of care. We are seeking a highly skilled and customer-focused Technical Service Lead to build and scale our remote technical and clinical support function for a next-generation robotic medical device platform. In this critical, customer-facing role, the Technical Service Lead will deliver exceptional world-class remote support to healthcare providers and internal field teams. The ideal candidate will have strong technical knowledge of complex capital equipment, a passion for improving customer outcomes, and a vision and ability to innovate and scale support delivery through cutting-edge technologies. The annual salary range for this role is $130,000 to - $141,500. About You We are seeking candidates who thrive in fast-paced environments, embrace ambiguity, can create work products from scratch, possess critical thinking skills, and are detail-oriented. Responsibilities Technical & Clinical Support Leadership Serve as the primary escalation point for complex technical and clinical issues that arise during the installation, training, or use of the robotic system. Ensure timely, high-quality support through phone, video, and remote access tools. Develop and standardize workflows for issue triage, escalation, and resolution processes Maintain documentation of support cases and ensure knowledge base content is regularly updated. Develop and maintain servicing procedures, service bulletins, risk assessment documents, training materials, and knowledge base articles. Provide technical guidance to Mendaera field support teams to expedite onsite issue resolution. Support Strategy & Process Innovation Design and implement a scalable remote support model that meets customer base and business needs. Define track, and optimize key performance metrics like resolution time, first-call fix rate, and NPS. Identify and implement tools for remote diagnostics and predictive service delivery. Leverage customer data analytics to identify trends and prevent recurring issues. Evaluate and recommend AI or automation solutions to improve support efficiency. Cross-Functional Collaboration Partner with Product Management, R&D, and Field Service for serviceability improvements and supportability. Define serviceability requirements, negotiate, and influence stakeholders to prioritize and develop servicing tools and applications. Collaborate on remote monitoring and alerting capabilities. Provide customer feedback to drive continuous product and process improvements. Participate in design reviews and post-market surveillance activities. Support product validation and field beta programs in support of service readiness. Collaborate with the Operations team on demand planning and forecast FRU needs. Support Mendaera's field hardware and software deployment strategies, ensuring service readiness deliverables are met. Team Leadership & Customer Advocacy Lead and support remote support specialists, fostering a culture of responsiveness and technical and clinical insight. Own customer satisfaction KPIs tied to remote support and ensure high-quality service delivery. Mentor team members and contribute to onboarding, training, and professional development programs. Actively engage with customers to understand evolving needs and shape support offerings. Qualifications & Requirements Required: Bachelor's degree in Engineering, Biomedical, or related field. 5+ years in medical device service and support with capital equipment. Proven remote issue resolution experience and troubleshooting for complex hardware and software products. Self-motivated and proactive with a passion for quality and continuous improvement. Familiarity with FDA and ISO 13485 quality management standards. Strong troubleshooting and communication skills. Preferred: Experience leading/scaling remote support teams. Relevant Clinical experience, including but not limited to understanding basic anatomy and physiology. Experience in CRM and remote platform expertise (Salesforce, Zendesk, etc.). Experience with project management tools (Jira, Confluence, etc.). ERP experience (SAP, Oracle, etc.). Experience working in a startup or high-growth company environment. Understanding of cybersecurity for connected devices. The ideal candidate is located in the Central or Eastern time zones; West Coast candidates must be willing to work on Eastern Standard Time (EST).

Since its inception over a decade ago, CRISPR Therapeutics has transformed from a research-stage company advancing programs in the field of gene editing, to a company with a diverse portfolio of product candidates across a broad range of disease areas including hemoglobinopathies, oncology, regenerative medicine, cardiovascular and rare diseases. The Nobel Prize-winning CRISPR science has revolutionized biomedical research and represents a powerful, clinically validated approach with the potential to create a new class of potentially transformative medicines. To accelerate and expand its efforts, CRISPR Therapeutics has established strategic partnerships with leading companies including Vertex Pharmaceuticals. CRISPR Therapeutics AG is headquartered in Zug, Switzerland, with its wholly-owned U.S. subsidiary, CRISPR Therapeutics, Inc., and R&D operations based in Boston, Massachusetts and San Francisco, California. Position Summary We are seeking a Senior Manager / Associate Director, Alliance Management to manage our existing strategic collaborations and establish new partnerships. The individual will serve as the lead alliance manager for CRISPR's current collaborations, working closely with the project teams to maintain the partnerships and ensure optimal performance and ultimate success. In addition, the individual will conduct research and evaluation for new business development opportunities, propose new collaborations to senior management, and negotiate partnership agreements. This is an exciting and interdisciplinary role for a highly qualified and motivated individual. The successful candidate will combine a deep scientific background with the interpersonal and organizational skills required to build and maintain strong relationships with collaborators. This individual will demonstrate both attention to detail and the ability to think strategically. The ideal candidate will have prior experience in business development, alliance management, or top-tier consulting in the field of cell and gene therapy. Crucially, this individual needs to relish tackling new challenges and have a sense of urgency for developing important new medicines for devastating diseases and forging uncharted paths for CRISPR gene editing technology. Responsibilities * Build strong relationships internally and externally with all key stakeholders in our collaborations and help connect CRISPR stakeholders with partners through relationship mapping * Help build a partner-focused, collaborative culture for the teams and functional managers involved in collaborations * Partners with committee members involved in collaborations to help embed partnering best practices within our collaboration teams and to resolve issues * Proactively monitor all aspects of our partnerships to identify potential issues and possible solutions, gain internal alignment around solutions, and take accountability for closure * Manage collaborations consistent with the contract and governance structure and in a manner that will maximize value, including by organizing and facilitating all governance meetings (e.g., joint steering committees) * Understand project and partnership details to manage day-to-day issues arising from the collaboration * Manage dispute resolution, engaging internal and external decision makers appropriately * Support the smooth transition from the deal signing to launch, including forward integration during negotiations * Prioritize areas for potential new partnerships based on consideration of strategic priorities * Search for, evaluate, and triage external licensing and collaboration opportunities * Participate in and lead negotiations for business transactions * Make business development proposals to senior management * Work effectively with scientific, legal, finance, and program management teams Minimum Qualifications * At least 1 to 2 years of experience in alliance management, business development, top-tier consulting, or R&D leadership positions and o Senior Manager: 6+ Years of experience in the life science industry, or other relevant experience, with a bachelor's degree 4+ Years of experience in the life science industry or other relevant experience, with an advanced degree o Associate Director: 10+ Years of experience in the life science industry, or other relevant experience, with a bachelor's degree 8+ Years of relevant in the life science industry, or other relevant experience, with an advanced degree * Outstanding organizational, interpersonal, and oral and written communication skills * Extreme precision and attention to detail combined with the ability to think strategically * The ability to work independently and successfully in a matrix environment, prioritize and manage multiple tasks simultaneously, integrate cross-functional issues and balance competing priorities effectively, and thrive in a dynamic environment * High energy and a passion for developing important new medicines for patients with devastating diseases Preferred Qualifications * Advanced degree (e.g., MS, PhD, MBA) * Experience in gene editing, cell therapy, and/or gene therapy programs Competencies * Collaborative - Openness, One Team * Undaunted - Fearless, Can-do attitude * Results Orientation - Delivering progress toward our mission. Sense of urgency in solving problems. * Entrepreneurial Spirit - Proactive. Ownership mindset. CRISPR Therapeutics believes in fostering a dynamic workplace that balances remote work flexibility with the benefits of in-person interactions. Our employees work at least three days on-site, creating a collaborative work environment, where we cultivate mentorship opportunities, increase cross-functional communication and offer opportunities for our employees to connect. Certain lab based and manufacturing positions are located fully on-site. Senior Manager: Base pay range of $150,000 to $170,000+ bonus, equity and benefits Associate Director: Base pay range of $185,000 to $205,000+ bonus, equity and benefits The range provided is CRISPR Therapeutics' reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as experience, training, skills, and abilities. CRISPR Therapeutics, Inc. is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. To view our Privacy Statement, please click the following link: ***********************************************

Part time Shift: 12 Hour Night Shift (United States of America) Hours per week: 24 Job Information Exemption Status: Non-Exempt The Rapid Response nurse is a critical care trained professional that responds to the bedside and offers advanced assessment skills, coaching and mentoring during rapid patient deterioration. The nurse is capable of instituting S.T.A.T. standing orders based on patient condition, facilitates communication between team members (physicians/providers), and assists with transfer to higher level of care as necessary. Must have strong critical thinking and assessment skills, refined communication skills and the ability to practice with a great deal of autonomy. Education Qualifications Bachelor's of Science in Nursing (BSN) Required Experience Qualifications 3 years Recent clinical experience as a RN in Adult Critical Care or Emergency Department. Required Skills and Abilities Trauma Nursing Core Course--Completion within 90 days of hire. (Required proficiency) Licenses and Certifications Registered Nurse - KSBN Required Acute/Critical Care Nursing (Adult) - AACN - Magnet Or other relevant certifications. Required Advanced Cardiovascular Life Support - ACLS Required within 90 days of hire. Pediatric Advanced Life Support - PALS Required within 1 year of hire. What you will do The Rapid Response Nurse is a highly-skilled licensed practitioner trained to respond and support bedside nurses and practitioners when urgent and emergent situations arise. The Rapid Response Nurse is a resource who exercises independent nursing judgment in managing the care of patients with complex health problems, as well as staff nurses throughout the organization in managing urgent and emergent situations. The Rapid Response nurse serves in a roving role addressing multiple needs and situations as they arise through the shift, but may be required to assume patient care assignments in the critical care units. Workflows are based on urgent patient care needs, however, the rapid response nurses will also have assigned tasks to complete such as projects, staff education, performance improvement data collection, etc. A collaborative member of the health care team, the Rapid Response Team RN delivers nursing care to specific populations of patients. The Rapid Response Team RN will work collaboratively with the Medical Critical Care charge nurse(s) to ensure high quality delivery of care and to maintain continuity of care through appropriate referral and follow-up. The Rapid Response Team RN is an active member of the Rapid Response Committee, Trauma Committee, and the MTP Committee. The Rapid Response Nurse collaborates with the House Supervisors to triage priorities that support patient care needs. Responds to all Rapid Response Team calls. This will include Code Blue, S.T.A.T., Trauma, and Massive Transfusion Protocol. Completes post S.T.A.T. Event follow-up and documentation. The Rapid Response Nurse may also provide consultative resources. Facilitates debriefings / critiques of Code Blue events. Reviews on a daily basis the medical records of restrained patients, to ensure standards of care are being met. Communicates on a daily basis with each charge nurse to identify high risk patients. Uses critical thinking and assessment skills to serve as a resource to colleagues and assist with emergency/urgent patient care needs throughout the facility. Performs assessment / data collection in an ongoing and systematic manner, focusing on physiological and cognitive status. Formulates a prioritized and goal directed plan of care, that is based on patient's presenting problems and projected outcomes. Implements care in a knowledge, skillful, consistent manner, while promoting the continuum of care. Evaluates the effectiveness of the health care process (self, systems, environment, and instrumentation) as related to meeting patient outcomes. Documents in patient and department records in a timely, accurate and concise manner according to the department standards. Delegates tasks and duties in the direction and coordination of health care team members, patient care and department activities in accordance with the Kansas State Nurse Practice Act. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability On-Site; No Remote Scope No Supervisory Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Stairs): Rarely less than 1 hour Crawling: Rarely less than 1 hour Crouching: Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Occasionally 1-3 Hours Grasping (Fine Motor): Occasionally 1-3 Hours Grasping (Gross Hand): Occasionally 1-3 Hours Handling: Occasionally 1-3 Hours Hearing: Frequently 3-5 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours up to 70 lbs Operate Foot Controls: Rarely less than 1 hour Pulling: Occasionally 1-3 Hours up to 70 lbs Pushing: Occasionally 1-3 Hours up to 70 lbs Reaching (Forward): Occasionally 1-3 Hours up to 70 lbs Reaching (Overhead): Rarely less than 1 hour up to 70 lbs Repetitive Motions: Frequently 3-5 Hours Sitting: Frequently 3-5 Hours Standing: Occasionally 1-3 Hours Stooping: Rarely less than 1 hour Talking: Frequently 3-5 Hours Walking: Occasionally 1-3 Hours Working Conditions Combative Patients: Rarely less than 1 hour Infectious Diseases: Rarely less than 1 hour Needle Stick: Rarely less than 1 hour Noise/Sounds: Rarely less than 1 hour Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

The Support Engineer plays a critical role in delivering Tier two and three level support and mentoring junior staff within a nationally distributed financial services organization. This role serves as the escalation point for complex technical issues and contributes to strategic initiatives that improve support operations, user experience, and technology adoption. The ideal candidate is a seasoned IT professional with strong technical acumen, leadership capabilities, and a passion for service excellence. Responsibilities: Resolve escalated hardware, software, and network issues with precision and speed. Perform root cause analysis and implement long-term solutions. Guide IT Support Specialists through complex troubleshooting, share best practices, and lead cross-training initiatives across platforms like Salesforce, Workday, and Microsoft 365. Analyze support ticket trends and recommend improvements to reduce volume and enhance resolution times. Implement automation and AI-assisted workflows where applicable. Lead projects to improve device provisioning, support processes, and end-user experience, with focus on automation and self-service enablement. Maintain and optimize asset tracking, license management, and endpoint lifecycle systems with automated reporting. Collaborate with Systems Engineering and other IT teams to resolve advanced issues and strengthen infrastructure reliability. Lead or support technology rollouts, including new applications, endpoint imaging, and security enhancements. Ensure onboarding processes are efficient and consistent, overseeing IT provisioning for new employees. Refresh and expand the internal knowledge base, incorporating AI-powered search and self-service capabilities. Provide clear documentation, training resources, and quick-start guides for citizen developer and automation scenarios. Establish baseline support metrics (ticket volume, resolution time, satisfaction) and deliver weekly reporting on team performance. Maintain and refresh internal knowledge base articles, troubleshooting guides, and citizen developer quick-start documentation. Key Deliverables: Implement and measure impact of one AI-powered enhancement (such as automated ticket triage or AI-assisted troubleshooting workflows) to improve response speed or user satisfaction, with documented success metrics and team training plan. Design and deliver cross-training schedule for IT Support specialists in Salesforce, Workday, and Microsoft 365, including competency assessments and certification pathways. Lead comprehensive refresh of BWE's internal knowledge base, ensuring it reflects current systems and processes while incorporating AI-powered search and self-service capabilities. Create citizen developer support documentation and quick-start guides for common IT automation scenarios, with clear governance boundaries. Analyze support ticket patterns over 90 days and provide formal recommendations for reducing volume or improving resolution times, including specific process improvements. Establish baseline support metrics (ticket volume, resolution times, user satisfaction) and implement weekly reporting to track team performance and identify automation opportunities. Minimum Qualifications: 3+ years of IT support experience with demonstrated success resolving complex technical issues. Strong proficiency with mac OS, Windows, and mobile device environments. Experience in financial services or other regulated industries preferred. ITIL Foundations Certification (preferred at hire, required within 6 months). Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). Proficiency in Microsoft 365, Teams, Adobe Acrobat, Azure AD/Entra, and endpoint management tools. Experience with ticketing systems (e.g., FreshService) and the ability to manage concurrent priorities. Familiarity with network protocols, endpoint security, and remote support tools. Excellent communication and documentation skills for non-technical audiences. Preferred Qualifications: Experience implementing AI-powered support tools and automation strategies. Familiarity with Salesforce, Workday, SharePoint, and other enterprise platforms. Ability to lead small technical projects and mentor junior staff. Exposure to project management and cross-functional IT initiatives.

About the Role: AuthZed is seeking a Senior Business Development Representative (BDR) to join our fast-growing startup. This role is central to our growth. You'll focus on identifying and engaging potential customers, supporting our sales team in sales activities, and being the “tip of the spear” in our GTM efforts. As the lead BDR on our GTM team, you will work closely with Sellers, SE's, Marketing, Product Managers. You'll be accountable for building interest, finding intent signals, identifying the right people at our target companies, and teeing up high-quality opportunities for our Sellers to pursue. And, as you succeed and as AuthZed scales, you'll have the opportunity to build and lead a growing BDR team. What you'll own: Researching & Identifying Prospects: Conduct research using our ICP definitions to find the right companies, combining signals from various sources to surface intent signals and helping you prioritize your outreach Outreach and Engagement: Create and implement outbound sequences using phone, email, LinkedIn, events, open source community, alliance partners, and other methods. Leverage multiple signal sources; engage potential customers in a highly personalized manner that maximizes response rates Pipeline Generation: Book meetings with target personas at companies in our ICP that convert to qualified opportunities Inbound Triage: Prioritize inbound leads coming from website, events, product-signups, etc. in close collaboration with Marketing Orchestrating First Calls: Ensure smooth initial meetings with you and/or the AE by coordinating and sharing essential preparatory materials. If the call is led by the AE, guarantee they are thoroughly prepared Managing Follow-ups: ensure 1st call action items are completed in a timely manner to maximize conversion rates Developing & Fine-Tuning Sales Materials: Collaborate with the sales and marketing teams to produce and refine key materials such as pitch decks and email templates, drawing on feedback from calls and face-to-face interactions Collaboration with Marketing and Product: Work with the marketing team to share feedback on messaging and events; work with Product to refine pitches, customer stories and proof points to support your outreach Managing Lead Flow from Events: Help prepare for, organize, and execute events and webinars. Manage all related logistics and follow-up activities to maximize new-lead generation Representing the AuthZed Brand: Know how our product functions & delivers value for customers; act in a thoughtful, clear and professional manner in all customer interactions Maintaining CRM Systems: Rigorously update leads, notes, calls, client research to maximize progression of deals and refine future sales tactics; ensure all outreach activities are logged and tracked Hiring and Training: help recruit, mentor and onboard future BDR hires A little about you: You're creative and think on your feet You love taking the initiative to identify and seize opportunities, and contributing actively to our startup's success You're fearless and have no issues making dozens or hundreds of cold outreaches per day You can quickly adjust to new challenges and changes in a fast-evolving startup environment You work well within a small team, supporting and achieving goals alongside founders and other team members You learn the value of our product, and our customer proof points quickly and use them in your outreach You love building a playbook of stuff that works and implementing it so it can scale You articulate your thoughts and company positions really well, and build trust You analyze information fast and make decisions quickly You're skilled at identifying problems and figuring out effective solutions, continuously seeking to improve how things are done Essential Qualifications: 2-3 years of prior experience in a sales development role, ideally in a technical startup selling to engineers and product leadership at enterprises Strong understanding of CRM systems and sales automation tools such as Hubspot, LinkedIn Sales Navigator, Apollo, Notion, Common Room Strong organizational and project management capabilities. Why join us: Work in a fully remote environment with a team that values innovation and collaboration. Play a pivotal role in shaping the success of our sales team and driving company growth. Enjoy opportunities for professional growth and learning in a fast-paced, dynamic industry.

The Principal Process and Business Analyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation. Responsibilities Essential Duties Enterprise Knowledge Management (KM) Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team. Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria. Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted. Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels. Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments. Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency). Business Analysis & Requirements Governance Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off. Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks. Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions. Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation. User Acceptance Testing (UAT) Oversight Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off. Owns the UAT for assigned projects. Process Optimization & Continuous Improvement Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences. Program-manages company-wide process improvement opportunities and related efforts. Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations. Work Schedule Full-time; typically, 40+ hours/week Flexible within core business hours, Pacific Time, M-F Occasional extended early morning or late evening hours, and weekends, typically with advance notice Workplace Essentials Supports Tech CU's Mission and Vision and consistently demonstrates Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate). Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans. Complies with Tech CU policies and procedures. Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace. Complies with requirements imposed by federal, state and local agencies. Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors. Qualifications Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience). Experience: 8+ years in business analysis, knowledge management, or process improvement roles. 5+ years designing and implementing knowledge management frameworks or platforms. 5+ years leading requirements management and UAT governance across complex projects. 3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping. Familiarity with financial institution operations and systems is strongly preferred. Knowledge/Skills/Abilities: Advanced expertise in knowledge management frameworks and content governance models. Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions. Advanced facilitation, communication, and presentation skills across all organizational levels. Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms). Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption. Strong analytical skills to measure process impact and knowledge usage. Comfortable managing vendors, platforms, and external consultants. Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles. Strong analytical skills to quantify process impacts and measure knowledge usage. Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices. Licensing/Certifications: Lean Six Sigma certification (Green or Black Belt preferred). Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus. CBAP, PMI-PBA, or ISTQB certification a plus. Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice. Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance. Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices. Physical Requirements: Typical office environment with frequent sitting, walking and standing. Ability to sit ~85% of the day. Ability to keyboard and read computer screen for ~65% of the time during which one is seated. Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required). EQUAL EMPLOYMENT OPPORTUNITY Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay and Benefits Position Grade: 108 Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000 Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location. Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications. Bonus Potential: Target 15% of base salary based on company and individual performance Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals. Tech CU offers a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans Income Protection: Life and disability insurance Retirement: 401(k) plan with company match Paid Holidays: 12 days annually Paid Time Off (PTO): Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year) Increases with length of service Voluntary Time Off (VTO): 8 hours annually for full-time employees to support charitable organizations Additional Benefits: Flexible Spending Accounts Employee-paid voluntary benefits Leaves of absence in compliance with state and federal regulations

We are seeking a Client Success Specialist to join our Client Management Team. In this role, you will support the client's success by being a key liaison between Customer Success and other internal teams. You will support the Client Success Manager through process development, improvements, reviewing data and organizational support. You will partner closely with the Client Success Manager and cross functional stakeholders to help ensure alignment and drive success. This is an opportunity to cultivate relationships across the client organization to develop insights, shaping how they perceive the value we deliver, and ensuring that they are receiving the best support possible. What you'll do: Assist the Client Success Manager with day-to-day activities including email correspondence, follow-ups, ticket tracking, meeting notes, and general administrative support. Manage the client-facing inbox: triage incoming emails, respond to inquiries, escalate issues when necessary, and ensure timely resolution of all client needs. Monitor and manage client-submitted support tickets through to resolution, coordinating with relevant internal teams as needed. Analyze client data and key metrics to generate insights that support both internal decision-making and client-facing initiatives. Lead and support Client Success Managers on cross-functional projects, including external communication strategy, implementation support, training material development, and acting as a liaison with internal teams Proactively identify opportunities to improve the client experience by gathering feedback, monitoring trends, and recommending enhancements to processes or services. What you'll need: Bachelors degree in related field 1-3 years in a role supporting account management, client success, or a similar role. Proven expertise in administrative support, cross-functional collaboration, and project management support. Strong skills in communication, troubleshooting, organization, and the ability to adapt and remain flexible in a fast-paced environment. Must be passionate about contributing to a culture that values consistent delivery of a proactive, supportive, and partner-oriented experience Familiarity with Salesforce, Confluence, JIRA and Google Suite a plus Demonstrated success in expanding skill sets through hands-on experience in unfamiliar areas, showing adaptability and initiative Project management skills, including planning, execution, and cross-functional coordination Healthcare domain experience is strongly preferred. Direct experience working with health plans is preferred Pay & Perks: 💻 Fully remote opportunity with about 10% travel 🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program 📈 401K retirement plan with company match; flexible spending and health savings account 🏝️ Up to 184 hours (23 days) of PTO per year + company holidays 👶 Up to 14 weeks of paid parental leave 🐶 Pet insurance The salary range for this position is $68,000 to $78,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment. Interview Process*: Connect with Talent Acquisition for a Preliminary Phone Screening Meet your Hiring Manager! Behavioral Interview(s) *Subject to change About Cohere Health: Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members. With the acquisition of ZignaAI, we've further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we're creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately. Cohere Health's innovations continue to receive industry wide recognition. We've been named to the 2025 Inc. 5000 list and in the Gartner Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes. The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone. We can't wait to learn more about you and meet you at Cohere Health! Equal Opportunity Statement: Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it's personal. #LI-Remote #BI-Remote

About the Bilingual Mental Health Coach - French/English (Part-Time W2) at Headspace: As a Bilingual Mental Health Coach with Headspace, you play an instrumental role in making our mission a reality! You will help people adapt to living healthier lives by discovering their personal strengths, motivations, and skills that will enable them to make lasting changes in their mindsets and behaviors. Bilingual Coaches have regular touchpoints w/ their members to assist them in constructing attainable goals, offer support and encouragement, track successes and setbacks, and provide resources, tips and strategies to facilitate on-going progress in both French and English. Coaches are an integral part of each member's multidisciplinary care team. They use previous clinical and/or coaching experience, good judgment, and our guidelines to discern when to refer members to a higher level of care, such as Therapy and/or Psychiatry, or other internal or external resources. You will collaborate with our psychiatrists and therapists to help develop and reinforce progress, as appropriate. Headspace coaching is delivered through text-based-chat and video within the Headspace app. This means as a Headspace coach you'll be providing services through the use of a computer and with a strong ability to translate your skillset both into writing and verbally. In addition to coaching our members, you'll also take advantage of team meetings, supervision, and training. Headspace supports French speaking members and hires bilingual French and English speaking coaches . This is a part-time, W2 role that requires bilingual coaches to provide text-based coaching to members in both French and English, depending on member demand and scheduling. Due to high demand, bilingual coaches will also be called upon to provide regular coaching to the English-speaking general audience Headspace coaches are ready to be part of a community working collaboratively to bring greater mental health access to the world. Important Note: We provide 24/7 support to our members, this means coaches are assigned to work up to 5 holidays per year. We are unable to hire licensed clinicians for this role or individuals 12 months from receiving licensure. Additionally, we are also unable to provide any type of clinical supervision towards licensure. Due to the nature of healthcare services provided to our customers, partners and members, all work must be provided in the U.S. Data, specifically personal health information may not be accessed, disclosed or used outside of the U.S. Please note that the U.S. is limited to the 50 states of the United States -- it does not include U.S. territories like Puerto Rico. Shift Structure & Hours Hiring for the following shifts: Thursday - Sunday: 8am - 1pm PST Thursday - Sunday: 12pm - 5pm PST Friday - Monday 8am - 1pm PST Friday - Monday: 12pm - 5pm PST 4 consecutive days per week, with the same shift time each day 20-29 total hours per week; shifts typically 4-5 hours each Scheduling may flex based on business needs, with notice provided Compensation $30-$38 per hour (Part-Time W2) Exact rate determined during the interview process based on factors including credentials, experience, specialties, languages spoken, and populations served How your skills and passion will come to life at Headspace: Carry a flexible caseload of members (up to 29hrs/week) and complete intakes of new members Attend and respond to multiple tasks, situations and responsibilities simultaneously throughout your shift Maintain accurate and timely documentation and paperwork (I.e. discovery sessions, care plans, daily notes and other required paperwork) Excellent communication, writing and typing skills (spelling, grammar, syntax) Collaborate through notes with member's Clinical Team to collaborate on their care plan Coaching support around a variety of topics such as depression, anxiety, stress management, relationships, communication, and career Collect information on risk in the moment with members using the Columbia-Suicide Severity Rating Scale (C-SSRS), taking the appropriate next steps and escalating care as needed. What you've accomplished: Excel at empathetic listening, building strong rapport through video and text-based chat, and providing compassionate support throughout the process of personal growth in English and French Have the ability to create a sense of warmth, openness, and calmness through text-based chat Have the ability to relate to others and connect quickly Work well within a team and demonstrate exceptional interpersonal skills with colleagues Are open to receiving and providing constructive feedback Are adaptable and comfortable with ambiguity, novel situations and change Are a strong critical and creative thinker Are comfortable and have demonstrated experience with using multiple technological tools in your day-to-day; you are able to adapt and grow with technological developments quickly Are a culturally responsive provider, open to and capable of working with diverse populations Shows resilience, remaining calm under pressure and an ability to multi-task when necessary Required Education and Experience A minimum of two years of coaching experience, 6 months of which must have occurred with direct supervision, under a qualified, credentialed or licensed supervisor. Board Certified as ICF-ACC, ICF-PCC, ICF-MCC, and/or NBC-HWC coach A minimum of two years relevant experience in the mental health industry Knowledge of coaching techniques such as Motivational Interviewing, SMART goal setting, assessing stages of change/readiness, etc. Ability to deliver text-based care, including working with multiple text/chats at one time Fluency in Google Suite, Zoom Private business environment to conduct text coaching sessions Required Bilingual Proficiency (French and English): Understand a wide range of longer and more demanding texts and be able to speak proficiently in a text based session Can recognize and respond to implicit meaning in text/chat form Express ideas without too much searching for vocabulary or expressions Effectively use the language for social, coaching and professional situations Create well-structured and detailed responses on complex topics Preferred but not required MA degree in a psychology-related field Experience with triage and working within a team-based care model Have worked with a video and text-based platform providing care in the past About the Company: Headspace is the world's most accessible and comprehensive digital mental health and wellbeing platform. Headspace and Headspace have come together at a critical moment of global need. Headspace will democratize mental health and wellbeing so people around the world are supported by a full spectrum of affordable care. In addition to its vast library of mindfulness and meditation content, our behavioral health system offers emotional support, guidance, therapy, and medication from professional coaches, licensed therapists, and psychiatrists, respectively. Our mission is to create a world where mental health is never an obstacle. By harnessing the power and convenience of a smartphone, Headspace is able to provide access to high-quality care to anyone, anywhere, in order to reduce symptoms of stress, anxiety, and depression. How we feel about Diversity & Inclusion: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. Privacy Statement All member records are protected according to our Privacy Policy . Further, while employees and contractors of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship-including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how we will use the personal information you provide as part of the application process, please see: ********************************************************* .

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. PagerDuty is seeking a Senior Director of Product Management, AI and Automation, to lead the industry's transformation toward fully automated operations. Our vision: a world where empowered developers build and ship applications 10x faster with AI, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting. In this pivotal role, you'll own both our current AI and Automation portfolio and its seamless integration into PagerDuty Operations Cloud. Your work will accelerate incident detection, triage, diagnosis, and remediation-plus enable proactive, planned operations. The result? Our customers' teams spend less time on operational toil and more time building what's next. This is a unique opportunity for a strategic, hands-on leader who thrives at the intersection of vision, execution, and team leadership. You'll report directly to the SVP of Product Management, set the strategic direction with your peers leading Incident Management and AIOps, and inspire a high-performing team to deliver breakthrough value for our customers-and drive PagerDuty's growth. Key Responsibilities Develop a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings. Allocate resources strategically between innovation and sustaining existing products to optimize business outcomes. Develop and evangelize our internal AI agent platform to empower product and professional services teams to build agents on our data and integrate them into our interfaces and workflows. Empower PagerDuty product and professional services teams to build, deploy, and continuously improve generative AI features and agents by evolving our data and agent platforms. Expand our AI ecosystem through partnerships and integrations across communications platforms, cloud storage, and infrastructure, embracing emerging standards like MCP and A2A. Set and achieve product engagement targets as a leading indicator of success in our transition to usage-based packaging and pricing models. Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and financial impact measured by win rates, retention, and ARR. Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability. Collaborate closely with Product, Engineering, Design, Product-led Growth, Enterprise GTM, Pricing, and Finance to maximize your products' market and business impact. Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader. Basic Qualifications Minimum 12 years in product management, with significant experience in SaaS, AI, and/or automation. Understanding of workflow platforms (triggers, variables, conditions, and actions) and no code, low code, and procode authoring modalities. Experience with and deep interest in building experiences powered by generative and agentic AI. Strong technical acumen and experience leading and developing high-performing product management teams. Proven track record of taking products from concept to market success in a startup or agile innovation environment with a rapid experimentation mindset. Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount. Preferred Qualifications Experience building and delivering business results from AI/ML, observability, or incident management products. Experience scaling product ecosystems through technical integration, commercial partnerships, and go to market programs. MBA degree is beneficial, but not required. Exceptional analytical, strategic thinking, and problem-solving abilities. Excellent communication and interpersonal skills, comfortable presenting to executives, customers, and industry analysts. The base salary range for this position is 178,000 - 270,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include: Competitive salary Comprehensive benefits package Flexible work arrangements Company equity* ESPP (Employee Stock Purchase Program)* Retirement or pension plan* Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* Paid volunteer time off: 20 hours per year Company-wide hack weeks Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.