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Staffing associate skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Tonya Courtois,

Dr. James Lampley

Below we've compiled a list of the most critical staffing associate skills. We ranked the top skills for staffing associates based on the percentage of resumes they appeared on. For example, 33.4% of staffing associate resumes contained data entry as a skill. Continue reading to find out what skills a staffing associate needs to be successful in the workplace.

15 staffing associate skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how staffing associates use data entry:

Performed heavy data entry and organization of data system
Assorted temporary clerical and data entry positions.

2. Background Checks

Here's how staffing associates use background checks:

Verified applicants' qualifications by administering and scoring tests; conducting preliminary reference checks, and background checks
Assessed candidate skills, administered background checks and developed compensation packages.

3. Administrative Tasks

Here's how staffing associates use administrative tasks:

Executed administrative tasks for Center City office.
Assisted Recruiting Manager with administrative tasks that included: Marketing strategies, calendar management, and event coordination.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how staffing associates use customer service:

Interacted with internal and external stakeholders to answer questions and provide quality customer service.
Provide professional customer service and administrative support to clients on various assignments.

5. Reference Checks

Here's how staffing associates use reference checks:

Recruit employees, interviews, background, reference checks, new hire orientations including Safety training, and new hire paperwork.
Conducted two or more reference checks per candidate for each placement made.

6. In-Person Interviews

Here's how staffing associates use in-person interviews:

Coach and mentor consultants in preparation for client phone and in-person interviews.
Coordinated phone and in-person interviews with candidates and managers; prepared candidates prior to interviews and debriefed candidates after completed interviews.

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7. I-9

I-9 is a government verification form that indicates, whether an individual is eligible for work in the US. The form was created by the United States Department of Homeland Security division, named as the United States Citizenship and Immigration Services (USCIS) which requires that all US citizens must fill out and submit an I-9 form to start their working career in the US. An I-9 form includes a person's identification information and education credentials, that are ought to be verified by the employer.

Here's how staffing associates use i-9:

Completed I-9 and W-4's along with various other human resource critical paperwork for employees.
Conducted behavioral and skill interviews, onboarding orientations; administered I-9 and W4 documentation.

8. Applicant Tracking Systems

Here's how staffing associates use applicant tracking systems:

Moved candidates through the interview and selection process by coordinating with hiring managers and utilizing existing applicant tracking systems.
Conducted extensive recruiting as sole recruiter accountable for filling Contract and Direct Hire opportunities and applicant tracking systems.

9. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how staffing associates use human resources:

Provided high-level administrative support to the Director of Human Resources to implement human resource processes.
Support the Human Resources Manager, audit employee files, attend meetings and undertake special projects.

10. Open Positions

Open positions may refer to a potential investment trade, where the trade has been established and recognized but has not yet closed. This is common for many investors holding a great deal of stock but have not yet sold those shares; however, there is considerable risk in holding multiple open positions given the market fluctuation.

Here's how staffing associates use open positions:

Respond to calls from candidates regarding help with the LindeUS.com/careers website, assisting with issues applying to open positions.
Make cold calls and send out mailers to candidates from candidate tracking database to recruit for open positions.

11. Career Fairs

Here's how staffing associates use career fairs:

Ensured all events including College Campus Interviews, Career Fairs, Presentations and Events were well planned and organized.
Represent BMP hiring and internship programs at college career fairs.

12. Phone Screens

A phone screen refers to the stage of the recruiting process that occurs after narrowing the applicant pool through candidate's resumes and before they are asked for a face-to-face interview. Phone screenings are typically conducted over a call from a recruiter or talent acquisition team coordinator at a company to assess the applicant's suitability for a specific position and discuss basic qualifications and information about a job. This is usually a short call that lasts between 15 and 30 minutes. Phone screens can also be useful for employers to get a picture of realistic market expectations from applicants for a specific job.

Here's how staffing associates use phone screens:

Developed creative recruiting strategies that met anticipated staffing needs Conducted phone screens with applicants and scheduled interviews with hiring managers
Review resumes against job requirements, conduct candidate phone screens/assessments against qualifications and present to Hiring Managers.

13. External Candidates

Here's how staffing associates use external candidates:

Reviewed candidate applications for qualifications, obtained screen feedback notes and disposition external candidates in recruiting portal.
Tracked internal/external candidates through database pipeline in compliance with federal regulations for 6 Recruiters.

14. Assembly Line

Assembly line is a process used in industries to ensure the production of products in a cost effective manner by dividing up the responsibilities of each labor. Assembly lines enabled industries to hire more workers, therefore providing more employment opportunities to labors. This is possible because in this process the burden of all the tasks related to production are not laid on a single person, they are divided into small baby steps for each labor.

Here's how staffing associates use assembly line:

Maintained excellent relations with employees as manager of co-packing assembly line, General Mills.
Followed detailed tear down instructions and anti-static procedures while working in a fast pace assembly line enviroment.

15. Drug Screens

A drug screen is a drug test that consists of a collection of blood, urine, saliva, or even a hair sample. The samples are used to determine the presence of any chemical remnants which are present in the body after the intake of any drug.

Here's how staffing associates use drug screens:

Complete new hire orientation including administering of drug screens and background checks ensuring confidentiality is a top priority.
Processed all necessary background/drug screens as well as on-boarding information.

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What skills help Staffing Associates find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on staffing associate resumes?

Tonya Courtois

Recruiting Manager, Emmaus Homes

To be most attractive to us a resume should be more than just a list of a person's work history and the skills they acquired while they occupied each role. A resume that will stand out to us, is a resume that tells us how a candidate problem-solved during their tenure at each job. We are also looking for candidates who closely align with our core value system. A one size fits all resume is not a best practice. Candidates should do their homework and clearly and specifically identify past behaviors that demonstrate they share our values. Resumes should be full of well-written examples of how they added value.

What staffing associate skills would you recommend for someone trying to advance their career?

Dr. James Lampley

Professor, East Tennessee State University

I would encourage a graduate or graduate student to use the gap year experience to learn a new marketable skill or to work with under-served groups. Learn how to do something that not a lot of people can do.

Do you want to know more?

List of staffing associate skills to add to your resume

The most important skills for a staffing associate resume and required skills for a staffing associate to have include:

Data Entry
Background Checks
Administrative Tasks
Customer Service
Reference Checks
In-Person Interviews
I-9
Applicant Tracking Systems
Human Resources
Open Positions
Career Fairs
Phone Screens
External Candidates
Assembly Line

Drug Screens
PeopleSoft
Linkedin
Ofccp
Coordinators
Recruitment Process
Travel Arrangements
E-Verify
Phone Interviews
W4
Scheduling Interviews
Account Management
SharePoint
Facebook

Office Automation
Candidate Interviews
Debrief
Pre-Screen
Interview Process
HRIS
PowerPoint
Drug Tests
Client Relationships
I9
Monster
Internal Candidates

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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